Comentarios del cliente para U-Haul Moving & Storage of Waterfalls

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Waterfalls

Grado total:

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Dale K. en

Grado:

Staff was fast and knowledgeable. The store was tricky to find but that was because of road construction and not their fault. Will rent from them again.

Leora M. en

Grado:

Had to wait almost an hour to pick up the truck. Only 2 people working on a Sunday morning. It was very busy. Everyone in line was getting antsy. Number on the truck was different than the contract which made it a problem to return.

Elizabeth D. en

Grado:

I have tried to get a hold of this location for a lost item and they have not responded. I have called and left a message 3 times. No, I would not recommend.

Jaine B. en

Grado:

Super nice helpful people. Thanks!

James D. en

Grado:

El cliente no dejó un comentario.

Dale G. en

Grado:

El cliente no dejó un comentario.

Sarah A. en

Grado:

They had great customer service and made renting the truck easy.

Kevin A. en

Grado:

Call for pricing was a joke. Please give a quote without 16 questions first. Employees were not well trained at the location I picked up trailer from.

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Russell R. en

Grado:

Your crew did a great job

Kandy R. en

Grado:

Keep up the good work

Brianna F. en

Grado:

Horrible location. Also not where the rep said it was. It was practically in Cedar Falls, not "right off the highway". And the road is under construction and the truck barely fit through the drive.

Scott F. en

Grado:

Very helpful, went beyond what was expected.

Kenderick L. en

Grado:

They over charged me and I had 2 phone calls about stop doing what I was doing and bring the uhual back when I called and they told me I could have it till a later time. Unprofessional and rude!

jessica W. en

Grado:

The lady (ugh--don't know her name) was very helpful and kind on a busy Saturday morning. She also helped me make the reservation over the phone and is exceptional. Thank you!

Tim K. en

Grado:

El cliente no dejó un comentario.

Christopher K. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

I arrived Sunday morning with a truck reservation I made several days in advance. I was 2nd in line at the store with two employees working behind the counter. It took 50 minutes for me to get the reserved truck. Two women were with one counter employee when I arrived and still with the employee when I left. Several people were behind me and some left rather than wait any longer.

Alan E. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

Easy and quick pick up they did hook up and light check. Return was really easy all done outside

Jodi L. en

Grado:

El cliente no dejó un comentario.

Karen W. en

Grado:

Painless turn in

Traci H. en

Grado:

Nothing, guys were friendly and helpful, equipment got the job done

william A. en

Grado:

Nothing actually, your facility and your personnel were very accommodating. Very pleased, thank you.

Mahdi A. en

Grado:

Make sure that When customer center Makes reservations that send it immediately to the right location and make sure that the equipment is available.

Kari S. en

Grado:

The gentleman helping me was wonderful. My lights were not working and he figured it out and fixed everything.

greg S. en

Grado:

El cliente no dejó un comentario.

Stefanie H. en

Grado:

Great experience overall. Busy on a Saturday but they kept the line moving and were very friendly.

Veronica B. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

Herb was absolutely awesome so helpful, it’s this kind of service that will keep me coming back to haul for all my moving supplies and needs thank you herb!!!

James B. en

Grado:

El cliente no dejó un comentario.

Chris W. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

Nice folks!

Jo N. en

Grado:

You really do need to replace the person door at the back of the climate controlled storage area. That doorknob sticks and is tricky to use.

Traci H. en

Grado:

I have moved items from the Dallas/Fort Worth area several times and U-Haul has assisted me with that. I am very pleased with the entire experience.

Kristine G. en

Grado:

I was very impressed

greg f. en

Grado:

The staff is very helpful , it blew me away that when I came in couple of days the remembered my NAME! Great job to all. Greg

Evelyn R. en

Grado:

It was my first time ever renting a unit and u-haul made it an EXCELLENT experience THANKS

Thomas B. en

Grado:

The staff was very helpful and very professional not only to me but to those that came and went. I would like to give them your highest rating in your reviews.

Dan B. en

Grado:

Friendly was helped right away