Customer Reviews for U-Haul Moving & Storage of W Babylon

Clasificación:

4.0

Dylen and Adam were extremely helpful and good to work with.

Clasificación:

5.0

Service was excellent

Clasificación:

5.0

Called last minute for a Uhaul and the gentleman I spoke with was very accommodating. We arrived an hour early the next day and there was no issues, they got us processed quickly and on the road we went. It was an easy simple process due to great customer service

Clasificación:

4.0

The asociates were very helpful and informative

Clasificación:

5.0

very good

Clasificación:

5.0

I did not get the persons name at the desk that helped me, but they answered all of my questions and explained everything in a very clear and concise way!

Clasificación:

5.0

Dylan, the sales associate was incredibly kind, helpful and efficient. He made my day.

Clasificación:

4.0

Trucks could be a little newer

Clasificación:

5.0

The experience was so good, I definitely recommend this Uhaul location, I thought I completed my reservation on line, turns out I didn't know what I was doing, but when I went inside the young man who I believe he said his name was Damis, helped me he was so kind, and helpful, he fixed everything up for me and send me on my way. He made the whole process nice and smooth for me, Thank You.

Clasificación:

5.0

Staff was great. Quick and helpful. Equipment was clean and ready to go.

Clasificación:

5.0

Everything was fine. Thank you 😊

Clasificación:

5.0

No additional comments. Reserving and returning processes were seamless. Great service! Thank you!!

Clasificación:

1.0

The trailer can off hitch of my truck and hit my tailgate, I spent 45 minutes on hold yesterday and could not get anyone on the phone. Another motorist stopped and helped me get the trailer back on my truck, the nut was not tightened down.

Clasificación:

5.0

The most important thing I can say is the staff when I rented a vehicle and when I return the vehicle with ultra polite and everybody had a smile on their face. Everybody seems like they enjoy their job and look forward to coming to work in today's day and age that's a rarity

Clasificación:

5.0

The associate that help me was very good very polite very professional and on time he did an excellent job

Clasificación:

5.0

Very friendly staff and very helpful.

Clasificación:

3.0

Customer service was not bad at all, but they trick you with the price, they advertise trucks for 29,99$ to 39,00$ but my card was charged over 250$. I only made one trip from West Babylon location to Lindenhurst, from Lindenhurst to E Islip and back to west Babylon. Something is not right

Clasificación:

5.0

The salesman named Adam was very kind, took care of every detail and explained everything related to the trailer safety and gave me some tips on driving it.

Clasificación:

5.0

2nd time I've used this location.. great customer service . Especially the spanish gentleman who worked this morning, incredible!!

Clasificación:

5.0

Friendly professional service

Clasificación:

5.0

Your web site was giving me an error message so I had to go into the store to rent a vehicle

Clasificación:

5.0

How can you improve on excellent

Clasificación:

5.0

Customer service was great..great experience

Clasificación:

4.0

Antoniovalenzuela

Clasificación:

5.0

Your customer service was A-1. I will definitely visit this location in the future.

Clasificación:

4.0

The man working was all alone when I picked up and dropped off the trailer. He did a great job. He deserves some help.

Clasificación:

5.0

Great service

Clasificación:

2.0

The location of the truck was not where it was specified. There were no supplies inside truck I paid for.

Clasificación:

4.0

Lower your prices!

Clasificación:

5.0

Adam was great with everything helped me get a truck I was in and out quickly thanks

Clasificación:

3.0

I asked the attendant for a price quote on the insurance, he said there were many, as he did want to explain because he was busy. I got a verbal quote for $14.00 per day, however, the bill was $28.00. I would like an adjustment.

Clasificación:

5.0

Good service

Clasificación:

1.0

woke up to a weird charge ob uhaul for 219.00. will be placing xreport with the Attorney General.

Clasificación:

2.0

i reserved a 20 foot truck but the day before they called and told me they didnt have one only a 15 foot.

Clasificación:

5.0

Everything went great. Fast and friendly service. The truck was clean and sanitized.

Clasificación:

5.0

Prompt attention for drop off. Was done in less than 5 minutes

Clasificación:

5.0

Fill wiper fluid

Clasificación:

5.0

Your employee provided excellent customer service and was extremely helpful and friendly. He helped resolve a problem with my vehicles' lighting hook up rapidly and with know how. He deserves praise.

Clasificación:

5.0

The person who helped us was extremely friendly and helpful. I have moved many ties and this was the best service I ever had. He even texted me pictures of some items left behind in the truck in case we wanted them. I appreciated that.

Clasificación:

5.0

Excellent service provided. Truck was ready for pick up when I arrived! Very friendly staff.

Clasificación:

5.0

excellent Customer service , my questions were answered when asked

Clasificación:

3.0

There was a long wait both picking up equipment and dropping off the equipment. Seemed to be one guy there all day on a Sunday by himself. Poor planning on the manager's part.

Clasificación:

5.0

N/C

Clasificación:

5.0

Very friendly and helpful staff

Clasificación:

5.0

Smooth transaction

Clasificación:

5.0

Lauren, And her crew were excellent and we were able to get what we needed for our move.

Clasificación:

5.0

Attendant on duty was excellent. Handling multiple customers and situations in a professional and friendly manner.

Clasificación:

5.0

Very friendly and professional service!

Clasificación:

5.0

The van I rented had less than 1,700 miles on it, very clean. Great how it was explained to me how many gallons of gas to add to return it on the same reading (they give you a scale to follow). Love that they use domestic vehicles like Ford, GMC and Chevrolet. When returning the vehicle you just leave them the keys and they will email you the receipt, no waiting. I would definitely rent from them again.

Clasificación:

5.0

Such a great staff

Clasificación:

5.0

I will use whole again thank you so much for storing my things

Clasificación:

5.0

Quick and easy to rent a truck..and space if need it..

Clasificación:

5.0

The guys over there are very helpful.

Clasificación:

5.0

Great customer service...staff went above and beyond to take care of the customer. The staff exceeded our expectations! Ryan, Robert, Anthony and Miguel were great.

Clasificación:

5.0

Helpful staff, specially Robert was fantastic , already did half job and once i arrived , filled up some paperwork and was on my way with a drive up storage space. Will recommend .

Clasificación:

5.0

They were great and very helpful. I even ended up getting a storage unit. Disappointing is that it wasn't the smallest size that I needed but the workers were kind and accommodating at both places.

Clasificación:

5.0

I love the manager he’s great

Clasificación:

5.0

Mr. Nedd & the staff here were wonderfully human, helpful, and kind. If I ever need to store anything, if I ever need to rent a vehicle, or if I need moving supplies-I know where to go. Much respect.

Clasificación:

1.0

Unfortunately, except for mostly pleasant people I have eventually spoken to and dealt with for this rental, I am totally dissatisfied with U-Haul and there online ordering.

Clasificación:

5.0

Very helpful and courteous. A pleasure

Clasificación:

5.0

Ryan Need and his employees were awesome!! Very attentive, knowledgeable and friendly. Great positive vibe at the West Babylon facility! Stephen

Clasificación:

1.0

This storage facility is run down and very dirty! The units are dark and there is not enough light from the hallway to see inside the units at night. We had water damage in our unit. We were not happy

Clasificación:

2.0

The insulation on the ceiling was falling down which worries me because I want to make sure it is insulated. The guy did tape it up. He was rude and we felt like we were a bother since the get go

Clasificación:

5.0

The staff are so helpful. I would definitely recommend using this uhaul.

Clasificación:

5.0

I want to commend Ryan, he was a big help and made my experience of moving easier and less stressful. Thanks Ryan.

Clasificación:

1.0

Customer service and etiquette skills need to improve tremendously.

Clasificación:

1.0

My bedroom set was destroyed because of water getting into the unit when it's supposed to be a safe secure waterproof unit. Very disappointed that i have to go through insurance now to get money back

Clasificación:

5.0

Ryan and his staff were very helpful with all my needs, from showing me how to use the entry card correctly to making sure I was safe by checking on me when I was in the unit by myself. A pleasure 

Clasificación:

5.0

All good