Customer Reviews for U-Haul Moving & Storage of W Babylon

3,818 comentarios

451 Sunrise Hwy   West Babylon, NY 11704
(1/2 mile East of Route 109 on Sunrise Highway North Service road)

(631) 422-5771

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(631) 422-5771

451 Sunrise Hwy
West Babylon, NY 11704
(1/2 mile East of Route 109 on Sunrise Highway North Service road)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth F. 
Clasificación:
5.0

Location Manager was excellent

noel D. 
Clasificación:
5.0

Start accepting prepaid debit cards.

kevin L. 
Clasificación:
5.0

Polite ,helpful, ..My reservation was ready to go. Gracias

PETE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo C. 
Clasificación:
5.0

Gteat staff!

Joe P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nehru S.  |  Overall Experience 
Clasificación:
5.0

Vehicles with more modern features such as power windows, door locks, and navigation.

Andre P. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard S. 
Clasificación:
3.0

Equipment wasn't available even if i had a $50 guarantee for reservation, so i have to make a new reservation, pay more money and I don't see any $50 deposit on my account

Richard M. 
Clasificación:
1.0

bumped me last minute. gave me a smaller vehicle than what i reserved, causing extra trips, mileage and gas. would not recommend to anyone

Max P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cosmo M. 
Clasificación:
5.0

The general manager, Anthony Joseph, was professional, courteous, and kind. He noticed me limping after my difficult day of moving furniture and offered to help me, which was gentlemanly, and beyond the call of duty. I am so appreciative for his service.

DESIREEVICTORIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kisha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria W. 
Clasificación:
1.0

Horrible rental experience! Rude staff. Old trucks w barely any brakes or shocks. I do not recommend using uhaul from the west Babylon NY location

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joann K. 
Clasificación:
5.0

Help me even beyond for me and my kids, made my move less stressful. Anthony you are the best!!! Gracias

Maria M. 
Clasificación:
5.0

Staff great customer service and friendly. Help and guide me thru out the process. Definitely will be back just his service. Gracias 

Wai S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward F. 
Clasificación:
5.0

N/a

michael B. 
Clasificación:
3.0

Truck was in terrible shape. Drifted a lot, mirrors wouldn't stay in position. Not safe to drive. Asked for partial refund, was denied. Call me at 516 302 5684 for more info.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAREMILIO F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

Everything especially your employees were great and very helpful Thank you

Laura C. 
Clasificación:
5.0

Anthony was amazing and very personable and professional

Jeanne S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Keith G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

garson w.  |  First Impressions 
Clasificación:
5.0

Stop charging customers $1:00 for environmental fee. I HATE IT!!!

PETE H. 
Clasificación:
5.0

Quick service

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH M. 
Clasificación:
3.0

The Unit I rented was in pretty rough shape - multiple dents and damage areas and a filthy dirty box. Cab interior was not great either with weathered, torn up seats. Everything else was fine, but the equipment should probably be refurbished or replaced.

Nathaniel K. 
Clasificación:
5.0

It was a pleasure to do business with u haul. The price I got was the price I paid...great staff at The West Babylon location. Polite and helpful..

PETE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

gary C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

UGUR Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

jane E. 
Clasificación:
5.0

Professional courteous service.

CARL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph D. 
Clasificación:
5.0

Gave me a brand new truck to use. It was fantastic.

Richard S. 
Clasificación:
5.0

Nothing, everything was great and everyone was so nice at the West Babylon location!

Catherine P. 
Clasificación:
1.0

Charged for furniture pads and was not given any price for a couple hours was falsely advertised I don't think I will be using U-Haul again unfortunately

Bryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

wilford S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C. 
Clasificación:
5.0

This UHaul location was an absolute pleasure to deal with, extremely professional & took care of all of my needs. You can't miss dealing with this branch. I will DEFINITELY be coming back here for my rental needs!

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
1.0

The U-haul 15 I reserved but was not available and I had no choice to get 2 10, I am really disappointed with service.

mohammad N. 
Clasificación:
1.0

anthony was being racism and discrimination to me and my family we was very very unhappy will be taken to court

Tiesha M. 
Clasificación:
5.0

So far so good customer service was on point and Courteous

JOSEPHL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis R. 
Clasificación:
5.0

I m very happy.

marcio F. 
Clasificación:
3.0

Truck had no gas in it at pick up I was hoingv25 miles round trip this seemed very unprofessional barely made it to gas station. Truck was buckling during ride It was not a well maintained truck very disappointed

Catherine F. 
Clasificación:
5.0

West Babylon U-Haul is my top spot for truck rentals. The staff is knowledgeable and friendly. It makes everything much easier with a staff that really knows their stuff and are helpful to their customers. Highly recommend this location

Jacoyn A. 
Clasificación:
5.0

Anthony and Jason (i think that is his name) were super friendly and helpful. The truck I rented needed to be fixed and Anthony made it a point to call me to let me know this and that I could get it an hour later than expected. Great Service!!!!

Louise D. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael K. 
Clasificación:
1.0

My truck is destroyed brakes clutch transmission the trailer had a brake problem the hose was dryroted the master empoty the master leaking. all my china is destroyed and other things in the trailler it was bucking and pushing me threw. The guy at the place charged me for 4 days it was back the third and i had a problem got back late the trailer. He had no concern about my truck he toild me the master was full look online enlarge the picture its emty dont care what he said he kept saying what i did i told him to drive it he did not. He said did i load it right he is dumfounded to the master being emty first to much brake then no brakes my truck is destroyed its all new the brakes were just done they are shot the clutch and trany new the clutch is slipping and the trany is clicking. He onl;y was conserned about his money that forth day he is a theif. And has no common sence im calling coprate in the morning.

CAESAR C. 
Clasificación:
5.0

Nothing to improve your workers are very great people

SYLWESTERMICHAL M. 
Clasificación:
5.0

Outstanding service Thanks Highly recommend this place

Pedro H. 
Clasificación:
5.0

The 24/7 self service option was a amazingly convenient! No long lines, no waiting, it was honestly a breeze! I had no clue Uhual offers this option! However now that I do, I will always use it! Thank you so much for such a great experience!

Shannon M. 
Clasificación:
3.0

Ordered a furniture dolly but was not provided in the truck

Joseph C. 
Clasificación:
5.0

Alex in the West Babylon location was excellent, Polite and Professional

Ray G. 
Clasificación:
5.0

El cliente no dejó un comentario.

UGUR Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adeola M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DMITRI Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

jestina C. 
Clasificación:
1.0

Absolutely the worst experience. It is awe inspiring how bad this company is at performing simple tasks. I had a problem with billing cause they screwed up the checkin process after multiple hours on the phone (transfers to wrong dept/disconnects due to supervisors not knowing how to place calls on hold) I decided to go to the location. Once at the location thought this was rectified so I left now I notice the issue wasn't correct I was just charged 2 additional times so today I need to not only call to correct the original problem but now I have additional problems.

Nicholas Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F. 
Clasificación:
5.0

professional and quick and kind! Highly recommend!

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Have the first 20 miles included

Theresa B. 
Clasificación:
1.0

El cliente no dejó un comentario.

james F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
4.0

The guy working behind the counter was super rude and had no customer service whatsoever. The couple he was helping before me also said the same thing about his attitude. The guy outside checking the trucks was super personable and nice!

Breanna R. 
Clasificación:
1.0

Unfortunately the counter kid had Bad customer service skills, bad attitude and not friendly with customers.

Angel H. 
Clasificación:
4.0

The cab of the truck leaked and a got soaking wet during my drive. I was wer and cold for over an hour during my drive.

Patricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

nizamettin A. 
Clasificación:
1.0

Rep was rude & not helpful at all. He also charged me for protection I specifically did NOT ask for.

MICHAELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Justinn T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Usman B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

11/10

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selma H. 
Clasificación:
5.0

This place made the check in process easy and return was just as easy

Samuel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phill R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

At this location i believe there is nothing to improve. Both the pick up and return staff were friendly and professional. They went out of their way to provide a great experience. I hope they are being paid well bu U Haul. Thats the only way you will ever keep them .

gene R. 
Clasificación:
5.0

THIS LOCATION IS VERY CLOSE TO MY HOME AND MADE DROP OFF VERY EASY. THE AGENT WAS VERY HELPFUL AND NICE.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

Nice and polite representative

Michal S. 
Clasificación:
5.0

Customer service was excellent

Charles K. 
Clasificación:
5.0

I had a smooth experience. The vehicle itself felt very old and the alignment needed adjustment. It got the job done however. The customer service was great!!

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

Nas..was professional. Polite ,showed me the storage options available at the West Babylon location. Excellent service...thank you.

PETE B.  |  First Impressions 
Clasificación:
4.0

I had my Unit (001) since 2006 at the U-Hall in West Babylon, NY. For the majority of that time the manager was Mary. Mary was an outstanding individual and always professional and kind. My experience for the 16 years I had this storage unit was excellent. There was one incident that my car was broken into and the staff was very supportive in assisting with the situation. Thank you for your service and if I am ever in need to rent a unit again U-Hall will be my first choice.

UNIQUE VACATIONS S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin O.  |  Overall Experience 
Clasificación:
4.0

Could use more staff

Mark B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANMARIEG L.  |  Overall Experience 
Clasificación:
5.0

Crystal helped me she is the best

Jason L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Leonard B.  |  Overall Experience 
Clasificación:
2.0

One free month had to be resolved by contacting a Manager who was helpful and efficient. Long wait times and inefficient staff while in store. I left the facility due to frustration. Previous Dublin Ohio location was flawless.

Michael M.  |  Overall Experience 
Clasificación:
5.0

Akeem was so very helpful.. Thank you all at West Babylon

Janice D.  |  Overall Experience 
Clasificación:
4.0

Akeem was awesome, good customer service

Janice D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha N.  |  Overall Experience 
Clasificación:
5.0

I love it

RICHARDE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DECLONRAOUL V.  |  Overall Experience 
Clasificación:
5.0

Everyone (3 workers) were VERY HELPFUL, and the teamwork they showed eachother was a Beautiful sight to see. Great Job Employees at west babylon location.

Desiree A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

annette s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard B.  |  First Impressions 
Clasificación:
5.0

Such a great staff

vicky c.  |  Overall Experience 
Clasificación:
5.0

I will use whole again thank you so much for storing my things

Ernestine C.  |  Overall Experience 
Clasificación:
5.0

Quick and easy to rent a truck..and space if need it..

OSCAR F.  |  Overall Experience 
Clasificación:
5.0

The guys over there are very helpful.

Andrew H.  |  Overall Experience 
Clasificación:
5.0

Great customer service...staff went above and beyond to take care of the customer. The staff exceeded our expectations! Ryan, Robert, Anthony and Miguel were great.

joyce a.  |  Overall Experience 
Clasificación:
5.0

Helpful staff, specially Robert was fantastic , already did half job and once i arrived , filled up some paperwork and was on my way with a drive up storage space. Will recommend .

Fazal R.  |  First Impressions 
Clasificación:
5.0

They were great and very helpful. I even ended up getting a storage unit. Disappointing is that it wasn't the smallest size that I needed but the workers were kind and accommodating at both places.

Joyce A.  |  First Impressions 
Clasificación:
5.0

I love the manager he’s great

whitney h.  |  Overall Experience 
Clasificación:
5.0

Mr. Nedd & the staff here were wonderfully human, helpful, and kind. If I ever need to store anything, if I ever need to rent a vehicle, or if I need moving supplies-I know where to go. Much respect.

LATIQUA W.  |  Overall Experience 
Clasificación:
1.0

Unfortunately, except for mostly pleasant people I have eventually spoken to and dealt with for this rental, I am totally dissatisfied with U-Haul and there online ordering.

Karen M.  |  First Impressions 
Clasificación:
5.0

Very helpful and courteous. A pleasure

joseph n.  |  First Impressions 
Clasificación:
5.0

Ryan Need and his employees were awesome!! Very attentive, knowledgeable and friendly. Great positive vibe at the West Babylon facility! Stephen

STEPHEN J.  |  Overall Experience 
Clasificación:
1.0

This storage facility is run down and very dirty! The units are dark and there is not enough light from the hallway to see inside the units at night. We had water damage in our unit. We were not happy

darlene g.  |  Overall Experience 
Clasificación:
2.0

The insulation on the ceiling was falling down which worries me because I want to make sure it is insulated. The guy did tape it up. He was rude and we felt like we were a bother since the get go

carrie p. | Reservación
Clasificación:
5.0

The staff are so helpful. I would definitely recommend using this uhaul.

Justine M. | Reservación
Clasificación:
5.0

I want to commend Ryan, he was a big help and made my experience of moving easier and less stressful. Thanks Ryan.

Douglas O.  |  Overall Experience 
Clasificación:
1.0

Customer service and etiquette skills need to improve tremendously.

Natasha C.  |  Overall Experience 
Clasificación:
1.0

My bedroom set was destroyed because of water getting into the unit when it's supposed to be a safe secure waterproof unit. Very disappointed that i have to go through insurance now to get money back

vicent s.  |  Overall Experience 
Clasificación:
5.0

Ryan and his staff were very helpful with all my needs, from showing me how to use the entry card correctly to making sure I was safe by checking on me when I was in the unit by myself. A pleasure 

christine p.  |  Overall Experience 
Clasificación:
5.0

All good

joseph l.  |  Overall Experience 
Clasificación:
5.0

I had a great experience. If I need to, I will use them again.

EILEEN L.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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