Comentarios de los clientes para U-Haul Moving & Storage of W Babylon

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of W Babylon

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

nelson R.
Clasificación:

I asked the attendant for a price quote on the insurance, he said there were many, as he did want to explain because he was busy. I got a verbal quote for $14.00 per day, however, the bill was $28.00. I would like an adjustment.

Bergens J.
Clasificación:

Good service

Betty V.
Clasificación:

woke up to a weird charge ob uhaul for 219.00. will be placing xreport with the Attorney General.

Jeffrey S.
Clasificación:

i reserved a 20 foot truck but the day before they called and told me they didnt have one only a 15 foot.

Said M.
Clasificación:

El cliente no dejó un comentario.

Richard L.
Clasificación:

Everything went great. Fast and friendly service. The truck was clean and sanitized.

Marc M.
Clasificación:

Prompt attention for drop off. Was done in less than 5 minutes

francis K.
Clasificación:

Fill wiper fluid

KELLIANN P.
Clasificación:

El cliente no dejó un comentario.

KELLIANN P.
Clasificación:

El cliente no dejó un comentario.

Barry V.
Clasificación:

El cliente no dejó un comentario.

Thaddeus B.
Clasificación:

El cliente no dejó un comentario.

William P.
Clasificación:

Your employee provided excellent customer service and was extremely helpful and friendly. He helped resolve a problem with my vehicles' lighting hook up rapidly and with know how. He deserves praise.

Alfred J.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

El cliente no dejó un comentario.

ERICA C.
Clasificación:

The person who helped us was extremely friendly and helpful. I have moved many ties and this was the best service I ever had. He even texted me pictures of some items left behind in the truck in case we wanted them. I appreciated that.

Louis G.
Clasificación:

El cliente no dejó un comentario.

Peter D.
Clasificación:

El cliente no dejó un comentario.

MARLISSATERESE R.
Clasificación:

El cliente no dejó un comentario.

Frank M.
Clasificación:

El cliente no dejó un comentario.

Arthur C.
Clasificación:

Excellent service provided. Truck was ready for pick up when I arrived! Very friendly staff.

Bryant F.
Clasificación:

El cliente no dejó un comentario.

LAWRENCE G.
Clasificación:

El cliente no dejó un comentario.

RICHARD WALTER P.
Clasificación:

El cliente no dejó un comentario.

Gregory D.
Clasificación:

El cliente no dejó un comentario.

Christopher A.
Clasificación:

El cliente no dejó un comentario.

Christopher R.
Clasificación:

excellent Customer service , my questions were answered when asked

James P.
Clasificación:

There was a long wait both picking up equipment and dropping off the equipment. Seemed to be one guy there all day on a Sunday by himself. Poor planning on the manager's part.

Dominick C.
Clasificación:

El cliente no dejó un comentario.

KIM L.
Clasificación:

El cliente no dejó un comentario.

Kevin T.
Clasificación:

El cliente no dejó un comentario.

Marcos Q.
Clasificación:

El cliente no dejó un comentario.

Simon L.
Clasificación:

N/A

paul P.
Clasificación:

Very friendly and helpful staff

kelly B.
Clasificación:

Smooth transaction

WILBRAHAMDANNY V.
Clasificación:

El cliente no dejó un comentario.

Marc D.
Clasificación:

El cliente no dejó un comentario.

Myrel B.
Clasificación:

Lauren, And her crew were excellent and we were able to get what we needed for our move.

Brian L.
Clasificación:

Attendant on duty was excellent. Handling multiple customers and situations in a professional and friendly manner.

Laura R.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

El cliente no dejó un comentario.

James R.
Clasificación:

El cliente no dejó un comentario.

Ricardo C.
Clasificación:

Very friendly and professional service!

Donald F.
Clasificación:

El cliente no dejó un comentario.

Nicholas B.
Clasificación:

El cliente no dejó un comentario.

Kevin C.
Clasificación:

El cliente no dejó un comentario.

Frederick W.
Clasificación:

The van I rented had less than 1,700 miles on it, very clean. Great how it was explained to me how many gallons of gas to add to return it on the same reading (they give you a scale to follow). Love that they use domestic vehicles like Ford, GMC and Chevrolet. When returning the vehicle you just leave them the keys and they will email you the receipt, no waiting. I would definitely rent from them again.

William S.
Clasificación:

El cliente no dejó un comentario.

EMANUEL JR M.
Clasificación:

The person at the service desk could not have explained the whole process, including the guide on the paperwork for refilling (brilliant!), more clearly! Would definitely recommend this location.

Josue V.
Clasificación:

They guy working was very nice and helpful

Stephen B.
Clasificación:

If you request a truck for pick up at one location don't wait till the last minute to change pick up location.

Steven F.
Clasificación:

El cliente no dejó un comentario.

Donna V.
Clasificación:

Superior service change nothing

Wesley W.
Clasificación:

El cliente no dejó un comentario.

George D.
Clasificación:

Gentleman at U-Haul did not screw down trailer Coppler correctly onto my car trailer lifted up off my car and smashed into the back of my truck went back there and explained it to them and filed a claim with U-Haul when I got back to the U-Haul in Babylon was told to speak to the manager and was pointed out to him when I confronted him to explain what had happened he pretended that he was not the manager and I explained that I did not want to pay for my rental since I was not able to complete what I needed to do after the trailer smashed into the back of my truck was not comfortable with the trailer and he said that he would not be able to do anything

ROZEVEL J.
Clasificación:

Just keep up the good work/service!

arthur H.
Clasificación:

Went to the store early for contactless p/u and waited to the reserved time to log in and start the process. The equipment was not available when promised and so I waited 15 min. more and tried again. Same story in the e-mail response I got so I tried to call but you can not contact the local store to get any answers. The calls roll over to corporate and you have to wait 20-30 minutes to be told they know nothing more then I do and they can't contact the store either. I wanted contactless p/u and they said the only thing I could do was go in the store which defeats the purpose of contactless. Asked for a supervisor and she curtly said I have no choice but to go in the store, "but don,t worry the recovery rate for covid is 95%". If you want to be disrespected and treated like garbage this is the place for you. .

Wesley W.
Clasificación:

El cliente no dejó un comentario.

Robert H.
Clasificación:

We reported our truck passenger door handle was broken when we got the truck. So next customer not inconvenienced it should be repaired.

John M.
Clasificación:

The guy who hooked up the trailer did a fantastic job. He was quick and it never fell off. What else could you ask for.

JOSEPH G.
Clasificación:

Lauren was awesome !

Charles P.
Clasificación:

El cliente no dejó un comentario.

Elliot D.
Clasificación:

Representative not wearing a mask. After asking, he put one on. When I returned the trailer - he was not wearing a mask when he approached. Kleets on back of trailer were pulling away. Floor was rusted through and you could see the road from inside the trailer.

Vittorio V.
Clasificación:

El cliente no dejó un comentario.

Philip M.
Clasificación:

I was charged a $20 fee for dropping off the vehicle 19 hours early. I did not cell phone service and could not use the app

Paula E.
Clasificación:

El cliente no dejó un comentario.

Michael W.
Clasificación:

The service at this facility has improved remarkably well since I first started going there a few years ago. Highly recommended!

ADAM M.
Clasificación:

Fire your night staff. Don't accept one way orders that you can't fulfill because you don't have enough trucks.

Paul F.
Clasificación:

El cliente no dejó un comentario.

Jesper G.
Clasificación:

El cliente no dejó un comentario.

Leonard B.
Clasificación:

El cliente no dejó un comentario.

Ronald F.
Clasificación:

They were very helpful in every way.

AREFMAZDA R.
Clasificación:

El cliente no dejó un comentario.

Myrel B.
Clasificación:

Give a telephone number that the locals actually answer

Vincent C.
Clasificación:

El cliente no dejó un comentario.

Nicole A.
Clasificación:

El cliente no dejó un comentario.

ghulam R.
Clasificación:

Staff was very helpful and kind. I needed a 10' truck, they didn't have one at the time but when i was about to leave with 9' van cargo, 10' truck pulled. They gave me that. I was very pleased. Will definitely come back to this location

Tiara L.
Clasificación:

Made a reservation, when I went to get truck they told me it was cancelled. Never mind the fact that I waited all day, just for them to tell me this, didn't give me any more options, they were acting as if they didn't know what was going on. Just horrible !

Nicholas A.
Clasificación:

Customer service agents need to be instructed to be more clear when making reservations about possible restrictions and return times. Customer service agents were dismissive and unapologetic to customer issues.

Leonard B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Roland S.
Clasificación:

The service is excellent ,the service person is great.

Glen P.
Clasificación:

El cliente no dejó un comentario.

Rodney P.
Clasificación:

El cliente no dejó un comentario.

Murat A.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

Stephen C.
Clasificación:

El cliente no dejó un comentario.

Jasmin F.
Clasificación:

The staff there was horrible. The manager and employee threaten to report the truck I rented stolen because they over booked the truck and needed it back earlier and didn't say anything about it at all. So I called customer service and they told me that was a lie and they couldn't do that. And to continue using the truck.

Ricardo T.
Clasificación:

El cliente no dejó un comentario.

Lawrence D.
Clasificación:

El cliente no dejó un comentario.

ANGELO C.
Clasificación:

El cliente no dejó un comentario.

POL G.
Clasificación:

El cliente no dejó un comentario.

john K.
Clasificación:

El cliente no dejó un comentario.

Thomas D.
Clasificación:

Exceptional service from a professional, personable staff. I have used this location several times in the past and will continue to do so when necessary. The van was in outstanding condition and I am very pleased. Thank you.

Stephen W.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

Both Anthony and his Manager Lauren were Great, excellent team work.. Over all 2 very nice people that are an asset to your company. Anthony is a hard worker who actually enjoys his job... Promote him..

Carina G.
Clasificación:

Upon arriving to my original Uhal location, I was informed that my truck had not arrived yet. After waiting for 30-40 minutes the supervisor communicated with me that my truck would not be available at this location and I would have to pick up another truck at a different location. Although he reassured me that he would try to assist me for the inconvenient, I have not heard any further from him. Overall the West Babylon location and staff were very friendly and helpful but what really upset me is that the supervisor did not continue to follow up with me. My departure was delay due to the inconveniences and therefore I felt rushed to try to get to my final destination.

RICHARDJONATHAN H.
Clasificación:

Windshield was dirty. Otherwise quick and painless as it should be. Your 5the avenue Bayshore location sucks though.

LUIS D.
Clasificación:

El cliente no dejó un comentario.

Kathleen N.
Clasificación:

El cliente no dejó un comentario.

Kyle H.
Clasificación:

Workers are rude and do not give direction very well. We turned the equipment was told to go in a check in. After waiting for someone to come in for about 5 mins I was than told I didn't need to do anything else the equipment was dropped off. I reserved the equipment original from Massapequa but when I went to pick it up I was told I had to go to west Babylon. The whole experience was terrible.

Nadeem A.
Clasificación:

Customer service was not very effective. I will have to wait for 20 minutes to get my rental truck keys even I already reserved and checked in online. Smell was coming from truck.

vicky c. | Overall Experience |
Clasificación:

Such a great staff

Ernestine C. | Overall Experience |
Clasificación:

I will use whole again thank you so much for storing my things

OSCAR F. | Overall Experience |
Clasificación:

Quick and easy to rent a truck..and space if need it..

Andrew H. | Overall Experience |
Clasificación:

The guys over there are very helpful.

joyce a. | Overall Experience |
Clasificación:

Great customer service...staff went above and beyond to take care of the customer. The staff exceeded our expectations! Ryan, Robert, Anthony and Miguel were great.

Fazal R. | First Impressions |
Clasificación:

Helpful staff, specially Robert was fantastic , already did half job and once i arrived , filled up some paperwork and was on my way with a drive up storage space. Will recommend .

Joyce A. | First Impressions |
Clasificación:

They were great and very helpful. I even ended up getting a storage unit. Disappointing is that it wasn't the smallest size that I needed but the workers were kind and accommodating at both places.

whitney h. | Overall Experience |
Clasificación:

I love the manager he’s great

LATIQUA W. | Overall Experience |
Clasificación:

Mr. Nedd & the staff here were wonderfully human, helpful, and kind. If I ever need to store anything, if I ever need to rent a vehicle, or if I need moving supplies—I know where to go. Much respect.

Karen M. | First Impressions |
Clasificación:

Unfortunately, except for mostly pleasant people I have eventually spoken to and dealt with for this rental, I am totally dissatisfied with U-Haul and there online ordering.

joseph n. | First Impressions |
Clasificación:

Very helpful and courteous. A pleasure

STEPHEN J. | Overall Experience |
Clasificación:

Ryan Need and his employees were awesome!! Very attentive, knowledgeable and friendly. Great positive vibe at the West Babylon facility! Stephen

darlene g. | Overall Experience |
Clasificación:

This storage facility is run down and very dirty! The units are dark and there is not enough light from the hallway to see inside the units at night. We had water damage in our unit. We were not happy

carrie p. | Reservation |
Clasificación:

The insulation on the ceiling was falling down which worries me because I want to make sure it is insulated. The guy did tape it up. He was rude and we felt like we were a bother since the get go

Justine M. | Reservation |
Clasificación:

The staff are so helpful. I would definitely recommend using this uhaul.

Douglas O. | Overall Experience |
Clasificación:

I want to commend Ryan, he was a big help and made my experience of moving easier and less stressful. Thanks Ryan.

Natasha C. | Overall Experience |
Clasificación:

Customer service and etiquette skills need to improve tremendously.

vicent s. | Overall Experience |
Clasificación:

My bedroom set was destroyed because of water getting into the unit when it’s supposed to be a safe secure waterproof unit. Very disappointed that i have to go through insurance now to get money back

christine p. | Overall Experience |
Clasificación:

Ryan and his staff were very helpful with all my needs, from showing me how to use the entry card correctly to making sure I was safe by checking on me when I was in the unit by myself. A pleasure 😊

joseph l. | Overall Experience |
Clasificación:

All good

EILEEN L. | Overall Experience |
Clasificación:

I had a great experience. If I need to, I will use them again.

No se han enviado comentarios para esta ubicación.

Volver
arriba