Customer Reviews for U-Haul Moving & Storage of Utica

3,199 reviews

430 Lomond Pl   Utica, NY 13502
(Rt 8 & 12S Chenango Rd, French Rd. - Home Depot, IHOP, ConMed)

(315) 733-2386

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(315) 733-2386

430 Lomond Pl
Utica, NY 13502
(Rt 8 & 12S Chenango Rd, French Rd. - Home Depot, IHOP, ConMed)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Door on trailer was broken but no other trailers were available. Had same issue with the same trailer the week before.

ryan R. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Jamie P.  |  First Impressions 
Rating:
5.0

The staff was very nice and professional !

Frantasia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberley M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
4.0

Customer did not leave a comment.

Brennan K. 
Rating:
5.0

Customer did not leave a comment.

Benjamin K. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

Sue C. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
4.0

NYS law allows customers to opt out of optional collision insurance. I was forced to take it without the option to decline . I rented a cargo van and drove 31 miles . $11.00 for collision insurance. .35 a mile on top of the .89 a mile usage fee . Twice this week out of 3 rentals the starting fuel gauge was wrong. The manager waived the fee . Please advise why you violate the law on collision insurance. Thank you

Maurice I. 
Rating:
5.0

Customer did not leave a comment.

Sergey V. 
Rating:
5.0

Nothing very good

Bob M. 
Rating:
4.0

Windshield wiper fluid was empty upon pickup.

Robert L. 
Rating:
5.0

Excellent easy super fast and massively convenient!

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

DAVIDWAYNE A. 
Rating:
5.0

Quick and easy.

Kristopher K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eugene B. 
Rating:
4.0

I refueled before returning vehicle after driving 18 miles. I put five gallons into the vehicle. This seemed to be a bit much for the miles driven.

mike E. 
Rating:
4.0

Let them know you put grease where the ball recover goes lol

Clayton H. 
Rating:
5.0

Had a problem with the brakes not working on a car Hauler. Manager and staff were extremely responsive and handled the situation right away.

Gearld B. 
Rating:
2.0

I booked a truck and trailer. Then I got a call after doing so from a rep at uhaul telling me the trailer isn't there. I had to travel 100 miles out of the way to pick up the trailer. Then when I got to the drop off point in savannah I was going to be charged a fee for being over mileage.

Lee S. 
Rating:
5.0

Customer did not leave a comment.

Kimberly K. 
Rating:
5.0

Customer did not leave a comment.

christopher C. 
Rating:
5.0

Customer did not leave a comment.

Philip K. 
Rating:
5.0

Worked well with me I appreciate it

khalil t.  |  Overall Experience 
Rating:
5.0

Nothing. Service was great from the time I pick it up to time I return it

JIM E. 
Rating:
4.0

Easy drop off

Eric S. 
Rating:
5.0

Customer did not leave a comment.

fredrick J. 
Rating:
5.0

Customer did not leave a comment.

BERTHELL B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edward D. 
Rating:
4.0

I am very satisfied with my experience. I'm sure the next customer would have unforeseen needs but I'm confident this facility could accommodate them.

BARBARAA K. 
Rating:
5.0

Fast, Respectful & 100% good service.

Ricky C.  |  First Impressions 
Rating:
5.0

The customer service was excellent. However, the vehicle had two inches of mud on the running boards and needed to be cleaned in order to see out the windows.

lisa N. 
Rating:
5.0

Customer did not leave a comment.

Felicia M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
3.0

I felt when I picked the 26' foot truck up the guy working was checking something outside said he would be right with me and 20mins later I was finally helped.

Jenny S. 
Rating:
5.0

The drop pff was smooth. The woman was very nice and extremely helpful.

Lee Ann L. 
Rating:
4.0

Customer did not leave a comment.

Frank V. 
Rating:
2.0

The staff charged me for gas I shouldn't have needed to pay for (the tank was as full as when I recieved it). This is a serious problem that the local bureau of weights and measures should look into. The mileage estimate was below anything that made any sense. We had to pay more because UHAUL can't figure distances reasonably.

Mark B. 
Rating:
5.0

No problems at all. The whole rental experience was excellent. It was my first time. It's so easy I won't hesitate to use it again.

Russell H. 
Rating:
5.0

Very helpful employees

Jack O. 
Rating:
5.0

Customer did not leave a comment.

Raheema D. 
Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Truck could be better serviced. It was very wobbly and I had to get a job after loading truck because it wouldn't start. Very scary driving it.

Maria L. 
Rating:
5.0

Recently I've used U-Haul twice and both times it's been an absolute great experience. I can't express the gratitude the wife and I have had using your company. Thanks so much and I'll definitely spread the word!! U-HAUL ROCKS!!!

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

NICOLE YOLANDA P.  |  First Impressions 
Rating:
5.0

Nelson was very friendly and personable. Thank him for his professionalism and help.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Raymond H. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Customer did not leave a comment.

Cindy A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia O. 
Rating:
5.0

Thanks

Daniel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deveontae B. 
Rating:
5.0

Customer did not leave a comment.

Julianne N. 
Rating:
5.0

Customer did not leave a comment.

Gary Z. 
Rating:
5.0

Customer did not leave a comment.

Nancy Z. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

MAURICEMICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

eduardo P. 
Rating:
5.0

Customer did not leave a comment.

andrea D. 
Rating:
5.0

Friendly but not pushy. Seeing the sizes in your show room helped.

Barbara B.  |  First Impressions 
Rating:
5.0

Each time I came in and had to personally deal with staff they were very helpful very polite and engaging... Great experience

Stacy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

Awesome customer service

Juan R. 
Rating:
5.0

Everything went well

kermit D. 
Rating:
5.0

Employees were absolutely wonderful. They turned terribly stressful day into a great one.

Nicholas D. 
Rating:
2.0

Also got chargered $11 extra for fuel when i returned it full. Couple time before i was charge a fee for droping it off after hours. Been renting at this location fir years but since ray retired its not the same.

james B. 
Rating:
4.0

Customer did not leave a comment.

BRUCE,A K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allie D. 
Rating:
3.0

Customer did not leave a comment.

Todd W. 
Rating:
4.0

Customer did not leave a comment.

ROBERT STACY P. 
Rating:
4.0

We rented it, get to our location opened up the back of truck and BOY OH BOY IT STUNK LIKE FISH AND THERE WAS SNAILS AND WORMS ON THERE ALL OVER FLOOR, WE HAD TO PUT DOWN OUR CARPET TO COVER STINK AND SNAILS / WORMS ETC....SO MY FROENDS FURNITURE IS BRAND NEW, WE DID NOT WANT THAT STINK ON IT, AMD IN RHE FRONT OF TRUCK IT STUNK OF ROTTEN BEER, SOMEONE MUST HAVE USED IT ON A FISHING TRIP , DRINKING AND FISHING OR SOMETHING AS WE WERE NOT HAPPY, SO WE CALLED IMMEDIATELY AND WE RETURNED THE TRUCK IN FEW HOURS OR SO WE DID NOT KEEP IT OVER NIGHT, SO WE DEFINITELY ARE NOT HAPPY WITH THAT SITUATION, WEVE USED YOUR COMPANY AT THAT LOCATION BEFORE THIS YEAR WITH NO ISSUES, BUT THIS TIME ITS NOT FUNNY, SO YOU WANTED FEED BACK ,SO PLEASE RESPOND , SO IN THE NEAR FUTURE WE MIGHT NEED YOU AGAIN, I NEED REASSURING YOUR COMPANY WILL NOT DO THIS AGAIN, ALSO IM TOTALLY INSPECTING THE TRUCK MYSELF BEFORE WE PULL OUT OF YARD, IM NOT GOING THRU THIS AGAIN, OK THANKS SHANNAN SANTA MARIA (315) 941-2749, or Jascko (315) 266-7119 , sgadziala@gmail.com

Shannan S. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

jhony A.  |  First Impressions 
Rating:
5.0

Nothing. Continue doing what you're doing. Don't over complicate things and people like me will enjoy renting from. U-Haul. Thank You.

Dennis M. 
Rating:
3.0

Customer did not leave a comment.

Kayla M. 
Rating:
5.0

Customer did not leave a comment.

ivan C. 
Rating:
5.0

Customer did not leave a comment.

Robert L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TRAVIS L. 
Rating:
5.0

I have to say that the staff at the U-Haul location in Utica on Lomond Pl delivered great customer service. It's not often these days to have individuals who care about their job and the customers they serve but the team at this U-Haul location were pleasant and easy to do business with. It made the experience all that much more pleasurable. Thank you!

John R. 
Rating:
4.0

Customer did not leave a comment.

Frank V. 
Rating:
5.0

Customer did not leave a comment.

Aaron R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joan B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
3.0

Customer did not leave a comment.

Rebecca H. 
Rating:
5.0

Customer did not leave a comment.

TOM N.  |  Overall Experience 
Rating:
5.0

I love the employees at this location. They are always friendly and helpful.

susan C. 
Rating:
5.0

Customer did not leave a comment.

corinne d.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gregory G. 
Rating:
5.0

Customer did not leave a comment.

LaShane P.  |  Overall Experience 
Rating:
5.0

Everything went smoothly.

richard C. 
Rating:
5.0

Customer did not leave a comment.

John B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lorinn M. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

maryann s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

margaret s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

margaret S. 
Rating:
5.0

Customer did not leave a comment.

KIRILL K. 
Rating:
5.0

Nothing. Online reservation was smooth and easy. Staff was extremely nice pleasant and competent

larry N. 
Rating:
1.0

I was waiting outside for over 10 min and finally someone opened the door. When I walked into the shop the smell of weed was overwhelming. This is a place of business not a smoke shop. I will never return again.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Luis F. 
Rating:
5.0

Customer did not leave a comment.

Fedor P. 
Rating:
5.0

Customer did not leave a comment.

Fedor P. 
Rating:
5.0

The woman providing me customer service at the Lomond Ave location in Utica,NY on Saturday 9/10 was excellent. Very friendly, knowledgeable and provided a great experience.

Casey B. 
Rating:
4.0

I rented a van and when I drove away the brakes were so shaky that I thought I was on a roller coaster. I immediately returned and the replaced it on the spot. Staff were very patient and accommodating. They instantly ensured I was going to have a safe vehicle.

Renee R. 
Rating:
3.0

Good experience overall, however this is the second time in a row that I've tried to pick up outside business hours and the morning of the app won't let me pick up, and I have to wait for the store to open. Complete trash and I will never try to rely on that service again.

Andrew S. 
Rating:
4.0

Customer did not leave a comment.

Craig M. 
Rating:
3.0

Truck was filthy. Truck sounded like it was in desperate need of an oil change. Truck badly needed a steering alignment.

Barbara A. 
Rating:
5.0

Customer did not leave a comment.

Marsha M. 
Rating:
4.0

Staff was very helpful but two units had doors that were hard to open needing maintenance

miles M.  |  Overall Experience 
Rating:
5.0

The man who waited on me was excellent

Vincent F.  |  First Impressions 
Rating:
5.0

I didn't have a good experience with an older man but I had to return the truck and get a storage unit the guy in there was professional and polite I think he was the general manager! Very good experience with him he showed me on the paper where my storage unit was etc write the code down

ALYSHAMAY L. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

khalil C. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
4.0

Fast check out and drop off. Under 5 minutes.

GORDON P. 
Rating:
5.0

The people working there were very good thank You

louis S. 
Rating:
5.0

Customer did not leave a comment.

Frank L.  |  Overall Experience 
Rating:
4.0

I reserved trailer for three days and returned it after the second day and ended up having to pay full day rental as trailer was booked in 33 minutes past original pick up time. Would have expected some sort of credit and or grace period allowance

Michael K. 
Rating:
4.0

Nice, friendly + Efficient staff, checkinin/pit process

tracy m.  |  Overall Experience 
Rating:
4.0

The staff was very helpful and the facility was very clean but the unit doors are not well maintained. The door on my first unit was broken and when they switched me the second unit door was difficult to open and close. The doors need better maintenance.

miles M.  |  First Impressions 
Rating:
5.0

The staff was helpful and they worked with me well

Mark T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sherman R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Romona N.  |  First Impressions 
Rating:
5.0

The manager nelson was great to talk to when I had any questions. Would rent there again

olivia d.  |  Overall Experience 
Rating:
5.0

All of the staff was great but the best was Mr Nelson he helped out a lot an we appreciation all he did for my family and I

Rachelle B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony C.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Tyrell O.  |  Overall Experience 
Rating:
5.0

The person, his name is Ray was very nice and very helpful but the poor guy needs help

Mark T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eliazar R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Melissa H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dmitry U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

larae l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damonazehia T.  |  First Impressions 
Rating:
5.0

Great staff. Super helpful. Only constructive feedback I could give would be the appearance and upkeep in the self storage area. Just needs some updates. But overall nothing to turn me away.

Ben G.  |  First Impressions 
Rating:
3.0

the gate didnt work for months so that kinda sucked, still paid full price for half the security, which is why i left. also i think the water gutters that come down from the roof and run off the side of the buildings in between every few units leaked badly into my unit. nothing like actually damaged but everything that was in the front left corner of my unit (near the drain spout outside the unit) was soaked. it was just towels and clothes for me which can be easily washed but i worry for someone else that may have like nice wood furniture or important paper documents? the staff there is very friendly tho and renting vehicles for moving was always very easy and efficient.

Addison B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee W.  |  Overall Experience 
Rating:
5.0

If I ever need a storage again I would go back to U-Haul

Antoinette F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREWBEN R.  |  First Impressions 
Rating:
5.0

Ray at the front desk,,,,,Is the Man !

Frank L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Priscilla C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adam m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kyra R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shanice J.  |  Overall Experience 
Rating:
5.0

Natalie was so helpful!

Priscilla C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roseann J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber S.  |  Overall Experience 
Rating:
5.0

The staff was on top of all our needs, even before we got there.

adam m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie B.  |  Overall Experience 
Rating:
5.0

Thank you all for a good experience. I would def rent from there again shall I need storage in the future.

NICOLEYOLANDA P.  |  Overall Experience 
Rating:
5.0

Ray Cousins was outstanding!

Malcolm L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kathy B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Aletha T.  |  Overall Experience 
Rating:
5.0

Good service .friendly personnel

craig b.  |  Overall Experience 
Rating:
5.0

The staff is always friendly, polite and very helpful

Lisa O.  |  First Impressions 
Rating:
5.0

The store is very clean, and their restroom is exceptionally clean. The staff is wonderful. I am very impressed, and I am sharing my experience with other people. My realtor was very happy to hear about my experience, as she has other clients who would find this useful for their move.

William A.  |  Overall Experience 
Rating:
5.0

Your staff was wonderful, and very helpful. The facility is very clean and comfortable. This storage solution is a lifesaver- or at least a sanity saver. The closing on our house was moved several days earlier. The only way to empty it so quickly was to have a uhaul truck to put everything in, and a storage unit to move it into . We now have a month to sort and deal with it all. Our realtor was impressed and will share this with other clients. She hadn’t realized you had this service. Your staff was very kind and we will share our experience with friends.

William A.  |  First Impressions 
Rating:
5.0

Nelson at the front desk was extremely helpful and a great employee for you guys to have.

Jeffrey W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

danelle m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David L.  |  Overall Experience 
Rating:
5.0

I have been to Lomond Place u-haul several times and the staff are always very pleasant and helpful. It’s greatly appreciated!

Linda G.  |  First Impressions 
Rating:
5.0

From day 1 to my close out day the experience was excellent!

INDIRA R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tynisha W.  |  Overall Experience 
Rating:
2.0

Broken gate Drive through not really adequate Received notice of late payment with a $15 surcharge instead of receiving a notice that my payment will be due in a few days. It would have been paid and I would have saved the late fee. At the time of renting, they ask for other addresses and all. My contact info and my billing info should be sufficient. Not please with the all the requirements. Easier to rent a truck than it is to rent a 10×10 storage. Really?

Mario P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen V.  |  Overall Experience 
Rating:
5.0

Very helpful staff. Ray went over and beyond. Great customer service.

Kathleen K.  |  Overall Experience 
Rating:
1.0

I should’ve walked away when I rented the storage unit and the person was extremely rude. They then did not set up automatic payment and sent a letter to the emergency contact that I was not paying my bill. I had no idea until I went to the unit and was told I had a past due bill. The facility is almost NEVER secured. Only twice did I ever have to use my access card. The roof leaked and caused boxes to get wet and moldy. I was never notified of any issues however the day we moved out they were repairing the roof. It caused moldy clothes and broken boxes because of the wetness that resulted in broken dishes. The staff said “awesome” and that was it. Absolutely the worst experience ever!

Melissa S.  |  Overall Experience 
Rating:
5.0

Outstanding service! Pleasant, helpful, really listened and assisted me with solutions. Highly recommended. Thanks Chad!

Stephen F.  |  First Impressions 
Rating:
3.0

Storage isn’t free the first month. My things were in there a week and a half with no reimbursement.

Daquila C.  |  Overall Experience 
Rating:
5.0

Ray was very courteous and quick to get me on the road

Joe W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

danelle m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

micheal b.  |  Overall Experience 
Rating:
5.0

The guys at this location are the greatest, easy to work with and have great personalities.... would definitely recommend going to the Lomond location for all of your trucks and storage needs!!!

Dominica A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIM C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gerri N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

micheal b.  |  First Impressions 
Rating:
5.0

I’m upset about losing my valuable belongings,but I can’t lie you guys are phenomenal and yes I would recommend this company!!

Debbie S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dominica A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaShane P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen K.  |  First Impressions 
Rating:
5.0

Thanks for the 20 years or so I have had a storage unit with you. Even though management has changed numerous times, the staff was always courteous and friendly. My company has decided to terminate our use of storage needs or otherwise I would have remained a customer.

CHRISTOPHER C.  |  Overall Experience 
Rating:
1.0

Management has poor attitude makes you feel unwelcome especially if you’re from out of state they have no respect for anyone who comes into the store they feel that they must take your blood in order for you to have a walker there they have no sense of hospitality and I will never ever purchase anything from the store let alone use anything with the U-Haul name tag on it there’s nothing that they can do or say that will change my mind

Jonathan A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARIEL G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NICOLEYOLANDA P.  |  First Impressions 
Rating:
5.0

Nice to have a secure place to leave some belongings for a short period of time. People are friendly and knowledgeable.

DONNA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frederick D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roberta B.  |  First Impressions 
Rating: