U-Haul Moving & Storage of Twin Creek

393 comentarios

1507 Martin Luther King Jr Blvd   Killeen, TX 76543

(254) 532-3001

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(254) 532-3001

1507 Martin Luther King Jr Blvd
Killeen, TX 76543

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

PRESTON W.  |  Overall Experience 
Clasificación:
5.0

Excellent staff at this location. They were very helpful and beyond friendly. I will recommend this location to all of my soldiers, for their rental needs.

Tami W.  |  First Impressions 
Clasificación:
5.0

This location is always come through for me, the people are friendly and very professional.

RONALD B. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAMELA V. 
Clasificación:
3.0

There is no security cameras or security that monitors the storage area. My unit was damaged. No one knew when or who damaged the unit. I was told that my storage fees would be waived the next month due to the damage and inconvenience due opening of the unit and not being able to open it until maintenance e came in. Thankfully there was no rodents that I could see, however, I was still charged for the fee month. I moved my belongings and cancelled my service. The staff was very friendly.

Cheree C.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

TEKILA D. 
Clasificación:
5.0

We had no problems at all and we liked the remote access without punching in numbers.

Linda J.  |  Overall Experience 
Clasificación:
5.0

Thank 🙇 you for the experience and staff from San Antonio to Killeen.

Rose R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Rainelle T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEE S.  |  First Impressions 
Clasificación:
5.0

Thank you so much for all your help during this process! The site manager is amazing!

Jasmine S.  |  Online Move In 
Clasificación:
5.0

The manger handle all issue ASAP.

marcus r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI R.  |  Overall Experience 
Clasificación:
5.0

Will remember for any all future services

Soldier For T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

VICKI R.  |  First Impressions 
Clasificación:
5.0

Give more info on how to do mobile check in prior to the check in process I feel this would expedite the process because the customer could of been prepared prior to check in.

MARIE S. 
Clasificación:
5.0

Staff was always friendly and helpful!

BRENT B.  |  Overall Experience 
Clasificación:
5.0

Y'all were my life savers! Thank you so much for being so kind.

Anya L.  |  Overall Experience 
Clasificación:
5.0

The interior lights in 81 were not working.However enough light from outside.

evertte r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kettely d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashonda G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelane G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaiah K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

QUINYATTA A. 
Clasificación:
5.0

The manager and staff at this location have always been helpful,curtious and professional I've rented storage and trucks at this location and I highly recommend them.

Veronica M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Taneka P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W.  |  First Impressions 
Clasificación:
5.0

N/C

enrique C. 
Clasificación:
1.0

Took over 4 years for this matter to be taken care of I will never deal business with this killen location worst experience I have ever dealt with.

JOSEPH S.  |  Overall Experience 
Clasificación:
5.0

The staff was very accommodating and helpful. Best U-Haul I have ever been to.

Mark H.  |  First Impressions 
Clasificación:
5.0

I had a great experience and excellent customer service, thanks.

VIRGIL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

anne n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole T. 
Clasificación:
5.0

Jay Alexander was AMAZING very professional and he made sure I fully understood everything. Plus excellent customer service!

Candida J.  |  First Impressions 
Clasificación:
4.0

Very nice made my situation priority and even thow my I'd was a little messed up they manually typed it in so I could get what I needed done

Alexandria R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

Take out the dolly and the big bag of blankets I guess that were in it. It took up about 2 feet by 3 feet and up to the top of the truck. We were counting on the whole truck and forcing someone to use your hand truck and blankets is very bad business. We needed that space and it caused us to have to re arrange the truck because everything would not fit in it. I am very disappointed in that part of this experience because by re arranging and that spot not usable it caused several boxes to rearrange themselves causing them to fall and breaking some of the contents. If I had know that hand truck was in there I would have gone to another uhaul that did not have that in it the first time I rented the 15ft truck. Next time I will look at it to make sure there is no hand truck when you order an item you expect to get the whole item not just part. I know you probably think its silly but I needed that space.

JASON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

The staff were friendly and very helpful from move-in until move-out. The facility was clean and easy to access. They made the whole process easy and painless. My only complaint is with the U-Haul app. It was easy to navigate but it was quite buggy.

Kristina M.  |  Overall Experience 
Clasificación:
5.0

Awesome rental experience. Very friendly, helpful and informative.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
2.0

Excellent service. The guy there thoroughly cleaned/disinfected the cab of the truck before giving me the keys.

JAMESJOSEPH F. 
Clasificación:
3.0

El cliente no dejó un comentario.

yolanda V. 
Clasificación:
5.0

Trucks could be cleaner. Tires had mud on them before I got the truck. Inside could be cleaner. Also the chat room staff should advise customers if trucks don't come with a rail like the 10' truck. Thank goodness for the in store staff letting me know before hand. I think you all should have a lost of what you can and cannot put in your uhaul vehicles.

Kindra L. 
Clasificación:
5.0

Daniel was awesome, very professional and helped us out so much. This is where you need to store stuff if you're in need in this area.

DAVID J.  |  First Impressions 
Clasificación:
5.0

Daniel was fantastic. Definitely went above and beyond. This is the place to go if you need storage or any of the other services they offer. Keep up the great work. First to fight.

DAVID J. 
Clasificación:
4.0

Jay was really friendly and helpful getting us everything we needed for our drive to AZ!

Krista C. 
Clasificación:
3.0

The people were friendly. The building and storage area has a musty smell that reminded me of grandma's basement. I hesitate to move anything with fabric in there due to the smell. Otherwise, the lot is small, prices reasonable, and the loading area was compact but good, and I will not hold them accountable for someone else cutting their internet line. Pretty convenient off I-14 and MLK Blvd.

Todd P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie W. 
Clasificación:
4.0

Rodent droppings in 649.

janet e.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

The agent was still pretty new to the system. There was a miscommunication between rental. However, I believe the main uHaul got the billing straightened out. Refund show show up in 3-5 business days. So other than billing everything was great and will definitely use this site again when renting a trailer.

JUDY B. 
Clasificación:
1.0

Lot is too small for the size of vehicles needing to maneuver to inside or around it. Horrible layout and design for an equipment pick up and drop off location

Robert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esteban E. 
Clasificación:
5.0

It was a pleasure to work with staff. Question: Our 501 c3 "Soldiers In Need" mission... Suicide Attempt Awareness would like a point of contact, with your permission to honor your organization at our picnic! 254-338-8447 Pre/Founder Soldier 4theLord https://youtu.be/p2ErXJAFXBk

Soldier Four T.  |  Overall Experience 
Clasificación:
5.0

Jay Alexander was very helpful to me in getting the truck. Thanks

EVERETT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bailey B. 
Clasificación:
5.0

Very professional store. They took very good care of me.

CHAD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

Clean, quick, and good customer service. Very affordable.

William G.  |  First Impressions 
Clasificación:
1.0

Shannon Alexander was aweful she had an attitude when I asked her to explain current charges. She even got in a argument with me and called me dumb. Uhaul has poor leadership.

ERICA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin G. 
Clasificación:
3.0

El cliente no dejó un comentario.

KATHY H. 
Clasificación:
5.0

Kathrine was just amazing. She needs a raise. She was that good. Not sure what she makes but she needs more than that .

Virginia M.  |  Overall Experience 
Clasificación:
5.0

I had an overall positive experience from beginning to end. The gentleman who assisted me was friendly and professional. He explained everything thoroughly and answered all questions. I would definitely use this location again!

Donna B. 
Clasificación:
5.0

Loved the customer service that I received when I picked up my appliance dolly.

Dominick W. 
Clasificación:
5.0

Very friendly employees go out of their way to understand and help you with everything you need.

sharmon v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NILESVAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H.  |  Overall Experience 
Clasificación:
4.0

Communication from staff was excellent , clean, well lite. Enjoyed doing business with you.

James-Blake b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

marcus r.  |  First Impressions 
Clasificación:
5.0

Informative and friendly service

Enoc A. 
Clasificación:
5.0

Evreyone at the u haul are wonderful they all go way out of their to help you understand the process and the rules and regulations and they are just wonderful and beautiful people inside and out

Sharmon V. 
Clasificación:
5.0

Love the employees never go any where else

sharmon v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal D. 
Clasificación:
5.0

I highly recommend doing business with Jay and Shannon. My experience returning my trailer and renting a storage unit on-site was second to none. When moving into a new town to start a new job, it can be a very busy and stressful time but it is really comforting to arrive at their location and feel welcomed and appreciated, and assisted with a friendly and helpful attitude. Overall Grade: A+++ | Six Stars ******

JoeyJames G. 
Clasificación:
5.0

Jay needs to go train the Fort Worth location. He projects customer service at it's best. I saw him training a new employee and if I didn't already have a great job I would have applied because of him.

Malik W. 
Clasificación:
5.0

Always friendly and caring i have a storage unit there for a while and will never rent from any one else. Shannon ,Jay and Catherine are very wonderful .

Sharmon V. 
Clasificación:
5.0

The lady at the store was very nice and accessible to all my questions I did love it. I didn't know what to expect since it was my first time doing this but she made it so easy and enjoyable 100% recommended. :)

Lilia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ruby R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander K. 
Clasificación:
5.0

Shannon and Jay keep this location so clean and well maintained. We really are going to miss this location but we moved to McKinney, Texas. Excellent Job Guys.

Mendie T.  |  Overall Experience 
Clasificación:
5.0

I have used this location many of times due to the kindness and understanding of the staff/ employees. I will continue to refer others to this location and be a patron of this U haul locations as long as I remain in Killeen Texas.

Robin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenneice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn R.  |  Overall Experience 
Clasificación:
5.0

Mr Hunter was very nice. I plan to do business there again

Terre D. 
Clasificación:
2.0

Our light was broken from day one and in all the months we were there it never got fixed. Then when we went to move out we only used five days of the month and got charged for the entire month. I don't agree with the policy or the rude way it was explained to me.

josie m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendrick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakisha R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius C. 
Clasificación:
5.0

Professional and friendly staff!

Francine A.  |  Overall Experience 
Clasificación:
3.0

Very unhappy!!! The inside of the truck had a leak from the ceiling that soaked our mattress! We were only told that that insurance covered the truck and not our personal items so we didn't take the insurance out. Jay at that location that I felt with discounted the rental fee but it doesn't help the fact that our bed will probably end up molding and we will have to purchase another one! I've rented with uhaul several times and never had a problem. When I told him that the lady who did the rental never told us insulting was for personal items as well he blamed it on social distancing and said the form that they usually go over was by the desk and we didn't see it. (Come to find out she was his wife) so of course he stuck up for that. Very very dissatisfied!

Wytosky C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela E.  |  First Impressions 
Clasificación:
5.0

A pesar de la situación que estamos atravesando, con e Corona Virus, tanto los pocos empleados Que pudieron asistir a trabajar, como los gerentes , realizaron un esfuerzo extraordinario para atender a los clientes excelentemente

Jose P.  |  Overall Experience 
Clasificación:
5.0

Personal amable

Christopher W. 
Clasificación:
5.0

Mrs. Cat Is the best, she made the process to transfer me to a bigger unit seamless and easy. Mrs. Cat is like talking to a family member that you haven't seen in a long time, but glad you came to visit. I'm so glad I picked this storage facility. Thank you so much, Rhonda :-)

Rhonda H.  |  First Impressions 
Clasificación:
5.0

Mrs. Cat Is the best, she made the process to transfer me to a bigger unit seamless and easy. Mrs. Cat is like talking to a family member that you haven't seen in a long time, but glad you came to visit. I'm so glad I picked this storage facility. Thank you so much, Rhonda :-)

Rhonda H.  |  Overall Experience 
Clasificación:
5.0

The lady that helped me was just awesome! I had several questions and she was able to provide me with answers and made me feel glad I chose U-Haul for my storage needs.

PAMELA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy T. 
Clasificación:
5.0

Second time I've rented from there. Have no intention of going any place else.

Todd T. 
Clasificación:
5.0

N/C

Angela B. 
Clasificación:
5.0

Everybody at this location was so friendly nice. I will continue to do business at this location. In my box everybody get a 10+

Wykeitha M.  |  First Impressions 
Clasificación:
5.0

The manager and staff was profrsssional helpful and knowledgable.i would highly recommend this storage facility

VERONICA M.  |  Overall Experience 
Clasificación:
5.0

Thanks Shannon for the reminder call and thanks to Jay for your excellent customer service. Also Ms.White awesome job at check in

Sabra E. 
Clasificación:
2.0

Customer service and the card machine was down and people were not notified until the last minute so we where turned around to get cash making us late for the appointment

nayet J. 
Clasificación:
5.0

El cliente no dejó un comentario.

VELDONNA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex T.  |  First Impressions 
Clasificación:
5.0

I appreciate the great customer and speedy service. A well organized and clean environment. I would definitely recommend!!!!!!!!!!!!!!!!!

Toshia N.  |  First Impressions 
Clasificación:
5.0

With all the headaches of having to deal with a storage unit, the management team is what makes it 5 stars. Shannon and her husband are an excellent help and was a calm ti the storm for a long year.

Michael D.  |  Overall Experience 
Clasificación:
5.0

Very pleasant and accommodating

Ronald J. 
Clasificación:
5.0

Catherine is very friendly and helpful

Lenny G.  |  Overall Experience 
Clasificación:
2.0

Wayyyy to expensive!!!!!

Jovana G.  |  First Impressions 
Clasificación:
5.0

EXCELLENT CUSTOMER SERVICE. THANK YOU VERY MUCH FOR ALL YOU DO. MR JAY AND MS SHANNON, FROM MS LA TANYA M. RUDULPH @ 5104598347

La Tanya R.  |  Overall Experience 
Clasificación:
5.0

Kathy was extremely helpful and friendly, she help me really well.

Lenny G.  |  First Impressions 
Clasificación:
5.0

Staff was very professional. Went above and beyond to help out in every way they could. Proactive in reminding customer about up coming rental payment. Very friendly atmosphere. ¡Gracias!

Cory H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

Absolutely wonderful staff and very good trucks

Samuel B.  |  Overall Experience 
Clasificación:
3.0

The customer service at this location was bad, but maybe she was just having a bad day. 🤔. Good luck 👍!

anthony b.  |  First Impressions 
Clasificación:
5.0

Great Service; I was contacted by phone from the staff and completed the paperwork the same evening.

Willie S.  |  First Impressions 
Clasificación:
5.0

This is the place for all your storage and moving needs. Professional, secure, clean, convenient, modern and reasonably priced is my description of Uhaul Moving and Storage of Twin Creek.

Roselina C.  |  Overall Experience 
Clasificación:
1.0

The gas tank was on the f and the guy comes back and says is 7/8s and charges me an extra 12 dollars for gas after I just spent 45 to fill it back up. I wont ever be going back to this location again. 12 dollars and the needle is directly on the F??? You guys are crooks.

Latoya S. 
Clasificación:
4.0

Good place

Estelle R.  |  Overall Experience 
Clasificación:
5.0

Great facility with wonderful staff.

Sherry S.  |  Overall Experience 
Clasificación:
5.0

Very pleasant staff. Thorough with the check out and checking in of the vehicle. Everything went smoothly.

Bonnie B. 
Clasificación:
4.0

Service went well and the employee was professional.

Francine A.  |  First Impressions 
Clasificación:
4.0

I never had any problems or concerns while renting here! The staff is friendly and the place is well maintained!

Clarisa F.  |  Overall Experience 
Clasificación:
4.0

Clean or washed -

Efrain B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKIE L. 
Clasificación:
5.0

Jay was a great representative for U-Haul & made the process smooth & easy.

Keasia A. 
Clasificación:
5.0

Good job

Mike H.  |  Overall Experience 
Clasificación:
5.0

Shannon is excellent!!! She is so nice and answered any and all my questions. Thankyou to all of you there.

JESSICA F.  |  Overall Experience 
Clasificación:
5.0

Professional, courteous staff. Clean, secure facilities.

MICHAEL F.  |  First Impressions 
Clasificación:
1.0

I spent over 3 hours in the middle of the night on the phone with U-Haul employees as well as in the live chat trying to check into my after hours reservation. It was BEYOND a disappointment. I cut my family trip short in order to drive to Killeen and move my furniture. U-Haul website, app and after hours representatives all need a complete makeover. I ended up going into the store during business hours and having to pay my apartments an additional $140.

Natiyah G. 
Clasificación:
5.0

Very easy sign-up procedure and plenty of room in the facility for maneuvering the truck. Appears very very secure.

Kenneth c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gloria H. 
Clasificación:
1.0

I was overcharged and never notified I could had added a plan to save on miles and I was lied to and coerced about 323 and 143.99 34.00

Darius C. 
Clasificación:
5.0

Best storage Facility I have ever used

Christopher c.  |  Overall Experience 
Clasificación:
5.0

Great customer service each time I visited the store! They have nothing to improve on!!

Clarisa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernanda F. 
Clasificación:
4.0

Process was ok.

Tobias W. 
Clasificación:
4.0

Staff was friendly

Nicole H. 
Clasificación:
4.0

none

Allen C. 
Clasificación:
5.0

Great Customer service!

Keaun B.  |  Overall Experience 
Clasificación:
3.0

Women wasn't clear on prices and wasn't clear on procedures. Would have appreciate someone who knew what they were doing. The office was clean and so was the equipment. Appreciate that

Jeanne I. 
Clasificación:
4.0

The service was excellent. The representative at one location called an location to find a couple of units for us. We are ecstatic about having our belongings in a place close and easily accessible.

Tekila D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Loretta S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio R. 
Clasificación:
4.0

Margaret Hall needs to be fired. I was originally at her location and she refused to help me because she claimed I had an attitude problem. After asking for help she ignored me. I told her this was for a military move and she said “I could give less of a shit about military families”. I refuse to use Uhaul now because of her. I expect to be contacted on the problem and to have a written apology from her.

Morgan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimyatta H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda P. 
Clasificación:
5.0

Super great customer service!

Katiria D.  |  First Impressions 
Clasificación:
5.0

This is the best UHaul site, and I've used as real over the years in different states Polite helpful, easy to understand.Overall five star!

Khadija R. 
Clasificación:
5.0

I would use this facility again hands down no questions asked.

Tyshon J.  |  Overall Experience 
Clasificación:
5.0

Dave was a very professional Representative for Uhaul Storage at Twin Peak. His briefing on dos and don't was very clear, and he assisted me with no delay or misleading information. Super Job!!

Randy M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shirell M. 
Clasificación:
5.0

Miguel was awesome!!

Brandy H. 
Clasificación:
5.0

I have used this facility several times over the years. This time was no different-everything was perfect! I love the online paying method as well. Thanks for your professionalism & caring attitude.

Patricia w.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and helpful.

Joseph G. 
Clasificación:
2.0

The night lady was a little rude and the insurance should be returned back to the customer when you turn in what you used and there is no damage to the equipment

Valarie M. 
Clasificación:
4.0

The telephone center was very patient especially as they were dealing with a wonky computer system. The woman at the pick up site was very easy to deal with. 4 Star because of computer system problem, not the people.

khadija R. 
Clasificación:
5.0

Best storage I've ever been to.

EDGAR R.  |  Overall Experience 
Clasificación:
5.0

Jay was professional and expedient.

Terry L D.  |  First Impressions 
Clasificación:
5.0

Great job

REBECA R.  |  Overall Experience 
Clasificación:
5.0

Mrs. Kayla was very nice and pleasant I would do business with her any time.

Lee P.  |  First Impressions 
Clasificación:
5.0

Very professional crew will rent from again. Thank you.Very pleasing experience.

Woodrow C. 
Clasificación:
5.0

Awesome Customer Service.

Nedra M.  |  First Impressions 
Clasificación:
5.0

I was happy with the service

Vera S.  |  Overall Experience 
Clasificación:
5.0

It was excellent

Marcus P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier V. 
Clasificación:
5.0

Staff was friendly, knowledgeable, made great recommendations to help with my move.

Ramiro M.  |  First Impressions 
Clasificación:
4.0

My process went GREAT at the drop off location. The people were very very helpful in every phase of the drop off.

Lee B.  |  First Impressions 
Clasificación:
5.0

The staff was extremely helpful and friendly. They explained everything fully.

MARY L.  |  Overall Experience 
Clasificación:
5.0

Place is great and the attendant was very helpful.

nicholas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY G. 
Clasificación:
4.0

The MLK location was fine. Kayla did an excellent job. However, I was scheduled to drop off on Veterans Memorial and they did not accept me. They turned me around because of space. This isn't a huge deal except for the planning and driving in the city. Had I received the appropriate alerts and the Veterans location checked their inbound, I could have saved over an hour on my return trip.

Mitchell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily S. 
Clasificación:
5.0

I told a family friend and they took 25.00 off of my rent for June but I took all my stuff out yesterday and didn't get the 25.00 which sucks

sharmon v.  |  Overall Experience 
Clasificación:
5.0

While relocating from Ft Worth to Killeen, we rented 6 units at this facility. The staff are amazing and always worked with us to meet our needs. Very clean and secure!

Tracy G.  |  Overall Experience 
Clasificación:
5.0

The clerks was friendly and helpful

Clint P. 
Clasificación:
5.0

N/C

Tiffany R.  |  Overall Experience 
Clasificación:
5.0

Clean, Friendly and great customer service. I have dealt with other U-haul places and this one has topped it all getting 5 stars in my book.

Laura C.  |  First Impressions 
Clasificación:
5.0

I think this place has it under control. They are helpful and very friendly a great pleasure doing business with them.

Laura C. 
Clasificación:
5.0

Brand new truck with less than 1000 miles on it. Was just what I needed for moving some light items from my old residence to my new one. Pickup worked great.

Stanley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward K. 
Clasificación:
5.0

Nada

Wilmer J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilmer J. 
Clasificación:
5.0

The storage areas were always clean and well maintained. The staff were very friendly and helpful.

Cathleen S.  |  Overall Experience 
Clasificación:
5.0

We received excellent customer service!!!

Vera S.  |  First Impressions 
Clasificación:
5.0

We had our furniture in storage for 6 years while we lived in Florida and never had any issues. We felt that our stuff was safe and secure

ECHELLE C.  |  Overall Experience 
Clasificación:
5.0

Excellent service overall

Jonathan F.  |  Overall Experience 
Clasificación:
5.0

GREAT experience

Telly P.  |  Overall Experience 
Clasificación:
5.0

The experience went very good. Shannon provided excellent service and answered all of our questions. Thank you very much!

Sherry S.  |  First Impressions 
Clasificación:
5.0

The team there was great. They met my every need for storage. Thanks

scott w.  |  Overall Experience 
Clasificación:
5.0

I would tell any one to go to this one I love how they help and are always nice..

Tonya D. | Reservación
Clasificación:
5.0

Friendly staff. Very clean facility. Reasonable rates.

Tracy G. | Reservación
Clasificación:
5.0

Very friendly and courteous employee and very helpful and understanding.

sharmon v. | Reservación
Clasificación:
1.0

liars

JETTIE H. | Reservación
Clasificación:
5.0

Workers very helpful

brenda r.  |  Overall Experience 
Clasificación:
5.0

Thank you so much , for your Help when i need it the most..

VELMA R.  |  Overall Experience 
Clasificación:
5.0

Great ladies at the front desk

dezarae g.  |  Overall Experience 
Clasificación:
5.0

Secure and friendly staff.

Cesar C.  |  Overall Experience 
Clasificación:
5.0

Staff was always friendly, professional and helpful. I would highly recommend this facility to my friends and family.

Dorothea G.  |  Overall Experience 
Clasificación:
5.0

Great customer service!

rizzi s. | Reservación
Clasificación:
4.0

The storage unit was well kept. The temp was maintained. Thanks

JONATHAN H.  |  Overall Experience 
Clasificación:
5.0

Very kind.

Ashley P. | Reservación
Clasificación:
5.0

The Staff was Always nice and polite. Great Communication.

jerry b.  |  Overall Experience 
Clasificación:
5.0

Great Job

Avis W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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