El cliente no dejó un comentario.Daniel D.
Customer Reviews for U-Haul Moving & Storage of Tucson North
Marana, AZ 85743
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great Service. One of the best UHaul stores we have used.John P.
El cliente no dejó un comentario.Andre B. | Overall Experience
Everything was great. Got lost few times finding the parking space I rented. Staff was friendly to help me find it. Mix up in what in what was available, staff did best to make it right. All I n all, I'm pleased and appreciative follow through and great customer service.Jennifer M. | First Impressions
El cliente no dejó un comentario.Paul G.
Right from the get-go the staff was efficient and professional. The facility was extremely clean and well organized. Would highly recommend and will use again in the future.Bob W. | Overall Experience
El cliente no dejó un comentario.kevin b. | Overall Experience
El cliente no dejó un comentario.William K.
Great place, great service!David S.
El cliente no dejó un comentario.John R.
Fastest drop off ever and I have used I haul multiple timesJennifer M.
El cliente no dejó un comentario.Sharon R.
El cliente no dejó un comentario.VICTOR S G.
Excellent service Very friendly and helpful I was extremely pleased with my experience with Kyle when I set up my reservation and Gary when I arrived to pick up the trailerMonty W.
I found the employees to be very understanding and helpful and easy to work with nice job and thank you for your helpVicky c. | First Impressions
El cliente no dejó un comentario.Tracy C.
El cliente no dejó un comentario.Dorothy A.
El cliente no dejó un comentario.Frank I. | Overall Experience
El cliente no dejó un comentario.Kyle G. | Overall Experience
El cliente no dejó un comentario.Bradley B.
Employees were friendly and helpful, store was clean and organized, van was perfect and easy to drive.Tamela K.
El cliente no dejó un comentario.Daniel C.
Did not have any issues.Steven D.
This newer Ford 650 chassis with a 26' box is the best truck I have ever rented. It drives very easy, no bump or wind steer and the milage was excellent for a FULLY packed truck.Bob C.
El cliente no dejó un comentario.Dustin M. | First Impressions
Easy check-in and out. Had the trailer in 10 minutes and was on my way. Nice guys at the front desk. The return was just as easy. Very enjoyable experience.Larry S.
El cliente no dejó un comentario.Edyn R. | First Impressions
El cliente no dejó un comentario.Don D.
El cliente no dejó un comentario.Rocky S.
Great friendly and professional service. The servicewent above and beyond my expectations when they extended my trailer rental a few more hours without additional cost. I appreciated their kindness. Kudos to them all.Valerie S.
Very professional, knowledgeable. Front counter guy was greatsteve a. | First Impressions
El cliente no dejó un comentario.Andy H.
Rented a van, process was easy, no complaints.scott R.
El cliente no dejó un comentario.Dacey W.
Great service. Thanksrobert M.
El cliente no dejó un comentario.Juan R. | Overall Experience
Kyle is awesome, thank you Kyle! MarcARNOLD P.
El cliente no dejó un comentario.Jeffrey W.
Fast/easy rental. Thank youKevin T.
El cliente no dejó un comentario.William P.
Everything exceeded my expectations. Thank you.RICARDO Z.
El cliente no dejó un comentario.Nilda Q. | First Impressions
No customer service what so ever. Rude staff. No help loading up boxes, etc. We spent over $400.00 on supplies and were treated like dirt. I would really recommend you use another location.Cathy D.
El cliente no dejó un comentario.MILTON H. | Overall Experience
Excellent service. Staff are friendly. Facility is super clean and well maintained. Highly recommend!!!MARLYN L. | Overall Experience
El cliente no dejó un comentario.Kimberly M.
El cliente no dejó un comentario.thomas M.
El cliente no dejó un comentario.phillis L.
Great staff! Clean, functional, and well maintained equipment. Very pleasant experience.Randy S.
El cliente no dejó un comentario.Harriet M.
El cliente no dejó un comentario.michael h. | First Impressions
El cliente no dejó un comentario.Billy A.
El cliente no dejó un comentario.Rich T.
Prices are outrageous and continue to be raised every year.Charles S. | Overall Experience
El cliente no dejó un comentario.Victor C.
El cliente no dejó un comentario.PAM M. | Overall Experience
Quick, polite, professional!mark H.
El cliente no dejó un comentario.MICKEY R.
El cliente no dejó un comentario.Jon F.
El cliente no dejó un comentario.Susan C.
El cliente no dejó un comentario.ELIZABETH M.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.christine P.
El cliente no dejó un comentario.Mercedes M.
El cliente no dejó un comentario.dave K.
El cliente no dejó un comentario.Jordyn B.
El cliente no dejó un comentario.Anthony R. | Overall Experience
Even though I was a solid customer and kept my unit for over 2 years- the price kept being increased on me. I had an outside tiny unit and ended up paying $81/monthly. Dust, debri, and bugs filled my unit. Yet the continuing increase in price was a bit annoying.Jordyn B. | Overall Experience
El cliente no dejó un comentario.dave K.
Too many pads!Jon E.
After hours to get was very complicated and hard to find the storage unit...my wife git the unit like 30 min before closing they didn't explain how to get in and swiping crd one time on left the right the door has to be pulled hard to opeNicole N. | First Impressions
El cliente no dejó un comentario.MICHAEL M.
A bit expensive but I had no other choice.partrick H.
El cliente no dejó un comentario.John T.
Excellent service and easy to pay, pick up and return!DIANNE D.
Great service, highly recommend this locationCraig C.
El cliente no dejó un comentario.Kaylee B.
Change oil light a was on when I got the van and it smelt like cigarette smoke. Everything else was greatRobert G.
El cliente no dejó un comentario.VICTOR T. | Overall Experience
El cliente no dejó un comentario.Russ R. | First Impressions
El cliente no dejó un comentario.Laurie B. | First Impressions
Staff was polite and professional. They helped me with everything I needed.Michael B.
very helpful when i needed to extendRobert T.
El cliente no dejó un comentario.Kevin B.
They should make sure the reservation matches what they are contracting.Amy V.
El cliente no dejó un comentario.RORY T.
El cliente no dejó un comentario.RANDY G. | First Impressions
El cliente no dejó un comentario.David G.
Nothing the customer service was excellentRichard R.
Best ever seen!mark H.
El cliente no dejó un comentario.william S.
El cliente no dejó un comentario.RICK C.
Refund the $400 I had to pay for extended time with furniture pads â€¦ I was not aware of timeline â€¦ nor warned â€¦ I just finished my last transaction with u haul unless that is remediedANDREW M.
No improvements necessary. All worked as we were told it would, from the time of making initial equipment reservation to date of pick-up. Also, it was fast and easy to extend the length of time we needed to use the equipment.George S.
El cliente no dejó un comentario.Oscar B. | First Impressions
El cliente no dejó un comentario.kevin b. | First Impressions
So far everything was good, Just if we could pick up sooner was better.ATAOLLAH A.
Keep being awesome😎Caleb B.
El cliente no dejó un comentario.Marvin J. | Online Move In
El cliente no dejó un comentario.Wayne L. | Overall Experience
El cliente no dejó un comentario.Casaundra D. | Online Move In
El cliente no dejó un comentario.monte B.
My original Reservation was at Ina Road - a much more convenient location. U Haul never T offered an explanation for changing locations to an inconvenient one.Constance B.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Victor C.
El cliente no dejó un comentario.Carol F.
El cliente no dejó un comentario.David W.
I always love this location! Good people.Stephen D.
The truck was very loud and pulled to the left. recommend maintenance.sierra F.
I found the staff & service excellant, but the web site difficult & confusing.Katherine B.
They do a great job, my items were always secure, and I always had access. It just became too expensive in my opinion. It seemed like every 3 months there was a price increase so I canceled and decided to look elsewhere.Sean D. | Overall Experience
No improvements needed. Just wanted to mentioned that our truck's check engine light came on a few miles down the road and we returned it right away. The manager reviewed the engine code and informed us of the issue and put a note in our record for the drop off location on exactly what happened and that we were told we were fine to continue driving. He was very professional and patient. We really appreciated the assistance and reassurance.Brittany L.
El cliente no dejó un comentario.jeff F.
El cliente no dejó un comentario.Arthur B.
Great job all around. Easy check in and check out.Jeffrey W.
Fast and efficient pick up. Great customer serviceSarah N.
El cliente no dejó un comentario.Liliana S.
El cliente no dejó un comentario.Scott M.
Normally I have good service, But today I went in to rent a motorcycle trailer and they did not have one available I was about to leave then I asked the guy if he could check at the other store . He did but I don't like that I had to ask. Then the manager suggested the next level up so that was fine with me . We got out there I had the wrong size ball . Then the gentleman that was helping me just stood there I had to suggest to him if he had a loaner. Before walking in to the store to check for a loaner ball he put the trailer back, why he put it back I don't know . Then he came out with the loaner ball. As he was hooking up the trailer I simply told him you should always think of the next step forward to help the customer out not just dismiss it right away. Then when I came back to drop off the trailer his manager came out and started lecturing me and he said that I had told the kid that he should be fired. I never said that and I never suggested that . I was just trying to give him some advice ... but the manager seem to want to lecture me about something that I did not tell him or say to him. I honestly think that was a cheap move on the kids part to go to his boss and lie about what I had said. And now I hope nobody gets offended because I'm calling him a kid I'm only calling him a kid because I don't know his name and he is way younger than I am.RICHARD V.
El cliente no dejó un comentario.BRODY R.
El cliente no dejó un comentario.Lindy F.
Great knowledgable and friendly service from all.Karl W.
El cliente no dejó un comentario.EDUARDO D.
El cliente no dejó un comentario.xavier s. | Overall Experience
I have used UHaul for years. The only problem I have had iis with your intranet system employees have to use. It is way too slow and sometimes even hangs up so employees have to reenter reservations. It definitely needs improvement!Cindy B. | First Impressions
El cliente no dejó un comentario.rod O.
El cliente no dejó un comentario.Samantha C.
El cliente no dejó un comentario.MARY O. | Overall Experience
El cliente no dejó un comentario.samantha c. | Overall Experience
Great and would recommendNORMA F. | Overall Experience
I will use this location again.Johnnie W.
This was the first time using the Uhaul box container method. And it was pretty great. Everything arrived safely and intact, and everything arrived on time. Also the woman that dropped off my container was a freaking pro. She had my container unloaded and parked in my driveway in less than 10 min. I will definitely suggest this service to others.Jess E.
El cliente no dejó un comentario.David L. | First Impressions
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Luana N. | Overall Experience
If equipment is not available at a particular location, the app should not be allowed to let you reserve it. A furniture dolly, which was critically needed was not available and using charged mileage would need to be consumed to drive to other locations to find one. Also example pictures of the truck I.was renting showed that it had a ramp. It did not.Robert S.
On scale of 1 to 10 I give them a 10 pleasant experanceLawerence M.
Awesome folks! I was extremely grateful for their willingness to stay a little late and help me when I arrived just a 7pm.Christina B. | First Impressions
El cliente no dejó un comentario.Robert C. | Overall Experience
Needed help in finding my storage unit. I told 3 calls until I got help. Once the girl even hung up on me.Virginia M. | First Impressions
El cliente no dejó un comentario.daryl k. | First Impressions
Great service yet it would be nice if you had discounts such as Military or Senior discountsjill T. | First Impressions
El cliente no dejó un comentario.JOHN P. | First Impressions
El cliente no dejó un comentario.joseph j. | Overall Experience
There were mouse droppings in my unit during the time I rented storage space. A lot of mouse droppings, not just a few. That was enough to make me want to move my things out of storage there and find somewhere else.Kevin C. | Overall Experience
El cliente no dejó un comentario.Matthew R. | Overall Experience
El cliente no dejó un comentario.John W. | Overall Experience
Tried to resolve move out issue, but was told too bad…nothing they could do. Spent a lot at U-haul on this move, but can't be bothered to resolve an issue.Stuart M. | Overall Experience
El cliente no dejó un comentario.DAVID W. | Overall Experience
Clean facility and superior to other storage facilities in marana/tucson. I wish you had availability in 2020 so I would have used your facility earlier and thus longer.ROBERT S. | Overall Experience
Kyle and his team saved the day. We received a call the morning of arrival on a 1 way trip across country that the drop off location was full and we were not welcome. The regional manager returned our call and directed us to a second location that he assured us would take care of us. They were also unable to serve our need for storage. That location manager sent us to Kyle and his team. Kyle and the team were terrific. My advice to any prospective customer considering U-Haul is to "Choose Wisely". U-Haul is not a consistent experience and it is clearly not a top down driven enterprise. Each location can be rated from 5 stars all the way down to 1 star based on the individual sites commitment to customer service.Timothy C. | Overall Experience
El cliente no dejó un comentario.DANNA A. | Overall Experience
Unfriendly staff.michelle b. | First Impressions
El cliente no dejó un comentario.Jesus E. | Overall Experience
El cliente no dejó un comentario.JULIE W. | Overall Experience
State of the art.Bobby S. | First Impressions
The staff is absolutely outstanding. We needed another unit on move in day and they got us in close to our first one. When it came time to get a climate controlled unit they were able to accommodate us as well.Margaret S. | First Impressions
El cliente no dejó un comentario.Anthony G. | First Impressions
El cliente no dejó un comentario.Carlos M. | Overall Experience
El cliente no dejó un comentario.Clague V. | First Impressions
El cliente no dejó un comentario.JILL C. | Overall Experience
Nice and friendly with great customer service. Parking spot is nice and secure for my needs.David C. | First Impressions
Kyle and his team were awesome. We had received the run around from other locations until the Marana location stepped up to save the trip. Our sincere appreciation.Timothy C. | First Impressions
One of the nicest storage facilities I've ever used.Jodi W. | Overall Experience
El cliente no dejó un comentario.clariant c. | Overall Experience
El cliente no dejó un comentario.venessa G. | Overall Experience
The storage itself is good and clean, some of the staff is very rude and unwelcoming. The only welcoming and friendly staff was the person doing my check out. The others are very unfriendly and i felt uncomfortable and unwelcome when i first arrived to this location. I am renting out another facility for my storage needs because of the staff's very unprofessional and disrespectful manners.Armando O. | Overall Experience
El cliente no dejó un comentario.David G. | Overall Experience
Kyle and team are first class!Robert D. | Overall Experience
The unit is overwhelmingly hot. I get that it's in Tucson, but the fans never ran for the entire year of our rental. The hallways are littered with dead bugs, and the building smells like poison. Carts are rarely available (even in neighboring buildings), so expect to walk far if you need one. The general manager at the time, Josh, was incredibly condescending, gave away our reserved unit and refused to honor our "month of free storage." We paid in full for a larger unit than what we wanted, out of desperation, and never went inside the office again. Upon moving out of the unit, it seems Josh has been replaced but the bugs are still a problem.Stacia M. | Overall Experience
El cliente no dejó un comentario.VIKKI E. | First Impressions
El cliente no dejó un comentario.LIN M. | First Impressions
Super nice staff, extremely helpful and nice facilities.Robert D. | First Impressions
Everyone was helpful.Marta D. | Overall Experience
El cliente no dejó un comentario.Orville W. | Overall Experience
El cliente no dejó un comentario.ROBERT L. | First Impressions
The young lady at the front desk was friendly and helpful.Jerry E. | First Impressions
El cliente no dejó un comentario.Sandra C. | First Impressions
El cliente no dejó un comentario.Cathy B. | Overall Experience
El cliente no dejó un comentario.EUGENE Y. | Overall Experience
El cliente no dejó un comentario.Deborah C. | Overall Experience
The facility is beautiful and clean. Truly a notch above any place else we have seen.Harold V. | First Impressions
El cliente no dejó un comentario.ARNOLD P. | First Impressions
Joanne was beyond helpful and helped me with my storage unit at the cortaro location. She went above and beyond to ensure everything was taken care of. I hope this email finds her and she gets the recognition she deserves. Thank you uhaul!Natasha T. | Overall Experience
El cliente no dejó un comentario.Meghan M. | First Impressions
Best customer service! The entire team is friendly and helpful, especially Joann! Will absolutely recommend.Samantha F. | Overall Experience
Interactions with the staff were always good and helpful. Facility was clean and well-maintained.Karen J. | Overall Experience
No comment , Thank youMary T. | Overall Experience
El cliente no dejó un comentario.Jerry A. | Overall Experience
Gracias.Patricia R. | Overall Experience
Cart were hard to find No climate control or fans on in C building. Lighting in unit could be better. Where do we move the poison in the unit. How do we touch it.Orville W. | First Impressions
El cliente no dejó un comentario.Juana H. | First Impressions
El cliente no dejó un comentario.Jim T. | First Impressions
A little disappointed about not being able to have 24 hr accessCindi W. | First Impressions
El cliente no dejó un comentario.tina M. | Overall Experience
El cliente no dejó un comentario.Thomas H. | Overall Experience
El cliente no dejó un comentario.GRACE C. | Overall Experience
Helpful staff.arnold p. | First Impressions
El cliente no dejó un comentario.KAILA K. | First Impressions
El cliente no dejó un comentario.ERNESTO A. | Overall Experience
El cliente no dejó un comentario.Michael A. | First Impressions
The staff was courteous and professional.Sandy S. | First Impressions
Kyle was helpful and courteous.Jean S. | First Impressions
El cliente no dejó un comentario.James K. | Overall Experience
El cliente no dejó un comentario.Terry W. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
El cliente no dejó un comentario.Marty B. | Overall Experience
Best Uhaul Locaion in the Country!Liz F. | First Impressions
Cleanest storage facility in a safe location. I would highly recommend this particular U Haul for storage and truck rental. The manager was always very friendly and helpful. Some of the other employees were less friendly, but overall, the experience was great.Andrea L. | Overall Experience
Friendly staff, clean facility. I'll be back to this location in the future.liz b. | Overall Experience
I can't believe you do not pro rate units. And after being in storage for 6 months three was a mouse in the unit. truck rental was fine.Doreen D. | Overall Experience
This was honestly the best experience I have ever had with U Haul was at the Marana store. I had just driven 2 days with a U haul pull trailer from NORCAL and the staff at the store was very nice and accommodating. ¡Gracias!Robert P. | First Impressions
El cliente no dejó un comentario.Charles H. | Overall Experience
This Uhaul location is the best I have ever experienced. Friendly and helpful staff. The facility was always clean and run very smoothly.Denise S. | Overall Experience
We needed to store some things temporarily for a man from our church who went into a senior care facility. We had the shed for about a year and a half. U-Haul was very easy to work with.DAVID H. | Overall Experience
Great service and friendly peoplKeith r. | Overall Experience
The staff was knowledgeable and helpful with my storage and truck needs.Claire B. | First Impressions
El cliente no dejó un comentario.Cassandra H. | Overall Experience