Customer Reviews for U-Haul Moving & Storage of Tiffany Springs

824 comentarios

9050 NW Prairie View Rd   Kansas City, MO 64153
(North of Zona Rosa)

(816) 844-3101

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(816) 844-3101

9050 NW Prairie View Rd
Kansas City, MO 64153
(North of Zona Rosa)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Just keep up the good work you already do! You guys are always amazing! Stay blessed!!

Bradley D. 
Clasificación:
5.0

Meghan was very friendly and helpful.

LAURA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha N. 
Clasificación:
5.0

This particular franchise provides excellent service, always.

STUART M. 
Clasificación:
5.0

Engine light and check gas cap stayed on all the time, other than that. I had no problems with the truck, it was very clean.

John A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

Everyone was very knowledgeable and helpful.

GARY T. 
Clasificación:
5.0

Truck was a little rough and hard to see our windows/ side mirrors as the needed to be cleaned.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

For customers that have not driven a high-profile vehicle, take your time getting familiar with the controls. The moving truck will not behave like an SUV. Ease into the drive. Get comfortable before you get yourself into a situation you are not prepared to handle.

Andrew S. 
Clasificación:
5.0

Very helpful, and friendly workers. Upgraded trailer rental for same price as item i was supposed to rent.

ADAM J. 
Clasificación:
5.0

The gentleman in the customer service area was great very friendly and helpful. Would recommend this site to people just for that even though it is 45 to an hour drive.

Kindra W. 
Clasificación:
5.0

nothing

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
3.0

El cliente no dejó un comentario.

BARBARA H. 
Clasificación:
4.0

Inside of trailer was dirty. I left it better than it was received.

KEVIN M. 
Clasificación:
5.0

You guys did a great job.

PERRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey M. 
Clasificación:
4.0

It was great if the was open a little longer

JIM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEILANI F. 
Clasificación:
2.0

The lot guys are great, the girl is not. She is rude and asks for unnecessary info only asked for at this location.

TAMI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg P. 
Clasificación:
4.0

I was over charged for gas and mileage.

Andrea M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD V. 
Clasificación:
4.0

Vehicle was filthy. It was covered in bugs and wipers didn't work very good.

JEFFREY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY W. 
Clasificación:
5.0

Great service. Fast, friendly, and efficient!

ANTHONY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LEROY P. 
Clasificación:
5.0

Easy process, helpful and friendly staff. I will use then again.

RAMONDA W. 
Clasificación:
5.0

Return I needs to be better. Not every one has a cell phone or data on there phones It was impossible to know what to do. When that how to do it the old way. Not everyone has a cell phone and the hours were not accurate. They said open till 7. Web site said 7. I was there shortly after 6:12pm. Loocked up tight. No one there so change what you tell people. And correct your web page. Time WAS A Problem.

donna J. 
Clasificación:
5.0

They are always kind and professional here. Ive rented about 6xs from them. Only negative is they make you walk alllllll the way to the back to get your truck instead of pulling it up front for you.

Jill J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
4.0

Need signs for entrance so u u don't miss them at dark and have to turn around somewhere.

JON K. 
Clasificación:
5.0

Staff was very professional and very helpful. I felt valued as a customer throughout the process.

SUSAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

Andy was very personable and helpful. Great customer service. Easy access to storage unit.

Jackie N.  |  First Impressions 
Clasificación:
5.0

Fast check in and check out. Great service and staff!

MARC E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHENYA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILEE L. 
Clasificación:
5.0

Best way in for most people is Tiffany Springs Road exit pass the Honda dealership to the south

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia Lee P. 
Clasificación:
3.0

Front desk person could upgrade her customer service skills. The outside guy was great- friendly and efficient.

Esther T. 
Clasificación:
5.0

They guys there got me what I needed. In and out fast . I will be back soon ! I appreciate all there help and time .

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY Z. 
Clasificación:
5.0

They were very helpful and easy to work

MARK K. 
Clasificación:
5.0

Great to do business inside with a person! Friendly, inviting, accommodating, efficient. knowledgeable. This made an emotional and back breaking task seem a little less difficult. Equipment was excellent. TKS to everyone!!

DEARMEDIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leandra B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

tracey B. 
Clasificación:
5.0

Thank You for being a Great Company. We had hired a moving company and they never showed up. I would recommend U-Haul every day of the week. Warning ⚠️ to anyone moving please consider U-Haul. Do not trust American Van Lines LLC.

Phillip H.  |  First Impressions 
Clasificación:
5.0

Whoever the guy working was, he did a great job. Talked to him picking up and dropping off. He even torqued down a trailer hitch that I didn't even buy at his location for free.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY BRENT M. 
Clasificación:
3.0

Fire the guy name Andy believe he is a racist idiot!!

AARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don H. 
Clasificación:
5.0

Nathan was very helpful! He came out to greet me, took care of me right away, and was very kind.

ZACHARY B. 
Clasificación:
5.0

Easy to use and very flexible. Would recommend using them

Dylan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

I don't see any need for Improvements. The staff were helpful and friendly. The Check-Ins and check out process were easy to follow and quick. Thanks for treating your customers well.

TRAVIS Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen W. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN L. 
Clasificación:
5.0

The guy that helped me out

TYLER P. 
Clasificación:
3.0

When there is more than a few customers in line to pick up it be nice if the people walking around helped get people checked in and out

AARON R. 
Clasificación:
4.0

Seemed understaffed at pickup - I had to wait for employee to fix another customer's rental truck lights. The rental truck I received had a grimy steering wheel that would stick to my hands - I would guess from countless sweaty hands.

Dustin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYIESHA W. 
Clasificación:
5.0

The salesman was extremely helpful. I had trouble figuring out the app and he went above and beyond. Super friendly.

MICHAEL R. 
Clasificación:
5.0

excellent staff, friendly and helpful.

TIMOTHY S. 
Clasificación:
5.0

The guys were extremely nice and helpful

Raed H. 
Clasificación:
5.0

Great guys, dealt with them before.

Thomas O. 
Clasificación:
5.0

Personnel were courteous and efficient.

garry B. 
Clasificación:
3.0

The man at the counter was repeatedly curt and rude not only to me but to 2 other customers that were there. Another customer an older lady said to him, "You yelled at me yesterday please don't today." Your man seemed like a good worker, But should not be representing your business, to your customers. I am sure you will be loosing customers because of his attitude that seems to be dominate with him. Not just a bad day.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda K. 
Clasificación:
3.0

El cliente no dejó un comentario.

NGHI N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah V. 
Clasificación:
5.0

Nothing…I'll be back.

JOHN K. 
Clasificación:
5.0

Polite gentlemen

Michael W. 
Clasificación:
5.0

Great Service, Great people, Thanks

ron G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney R. 
Clasificación:
5.0

Absolutely the best UHAUL franchise ever! Excellent service every time Thank you!! Stuart

Stuart M. 
Clasificación:
5.0

Nothing to improve customers service was excellent will keep coming the person that help me out did a wonderful job forgot his name really good employee's

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN A. 
Clasificación:
5.0

Issues with after hours return, couldn't get app to work, no timely explanation... a single fat finger and got stuck,

jeffery K. 
Clasificación:
5.0

Outstanding customer service and the employees there NEED to be recognized for the outstanding job!!

Brian A. 
Clasificación:
4.0

Maybe make the process less involved and time-consuming.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
5.0

N/C

angela B. 
Clasificación:
4.0

Thank you for your help!

SAMANTHA D. 
Clasificación:
5.0

The gentleman who I worked with at the location was great. He was helpful got some changes made to set me up with the equipment that was better suited for my needs that day. However the customer service agent that I dealt with that morning that called to make changes to my reservation was RUDE, unhelpful and argumentative over everything I said. She had a rude tone the second I answered because I said I had issues with the website reservation system the night before, and all she wanted to do was argue with me that it was my fault. The onsite agent that helped me saved this visit he was a 5/5 start if it where not for him I would have rated this a 1/5 transaction with the agent.

BRANT L. 
Clasificación:
3.0

The on line app wasn't user friendly! I was unable to check in on line. Then when store helped me they wanted info that was on line and upcharged me and am unsure why cost increased! Truck was clean but pretty beat up!

Donita H. 
Clasificación:
5.0

Super easy experience and helpful staff!

Stacey R. 
Clasificación:
5.0

It was quick easy process, and all the staff were super friendly.

Heather S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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