Customer Reviews for U-Haul Moving & Storage of The Dalles

834 reviews

2640 W 6th St   The Dalles, OR 97058

(541) 296-2596

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(541) 296-2596

2640 W 6th St
The Dalles, OR 97058

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer Service is abysmal. No truly believable greeting from the customer service rep (seemed put out that I was there) and NO acknowledgement from the person the original rep went to seek out for assistance with the obvious issues he was having with the contract/computer (he seemed even more put out)?! The Gentlemen with the cleaning cart, pushing a broom, actually asked if I'd been helped when he entered the floor (a bit surprising but nice). I mentioned I had reserved six blankets, the rep acknowledged it was in the contract but yet, I drove off without them, not entirely their fault but it seems to me that they would have the equipment ready to roll with ALL ancillary stuff. Additionally, the fuel level of the truck in the computer was not accurate (7/8 vs 11/16 at best) and I had to find the truck on my own and drive it to the trailer that I was asked to deliver on behalf of the company?! Really? Very disappointed and frustrated.

Jeffrey F. 
Rating:
3.0

The location and service was fine. That Uhaul designated a different drop off location when making my reservation made this a huge hassle. uHaul's business practices are deceptive. Suck it, Uhaul.

Leslie B. 
Rating:
4.0

Customer did not leave a comment.

Karen K. 
Rating:
5.0

If I ever again need storage space in The Dalles. This will be the place!

Stanley L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

The staff at The Dalles have been very helpful and professional. I appreciate their service.

KIMBERLY H.  |  First Impressions 
Rating:
5.0

The staff were extremely helpful and professional! I will recommend them to anyone who needs a storage unit, or moving truck, and the staff are very personable!

THERESA B.  |  First Impressions 
Rating:
5.0

Took advantage of the free month of storage with a truck rental. Very convenient. Enjoyed the tour of the facility. I appreciate the large, well lit, indoor loading area. When it's raining and snowing during move-in/move-out, there's nothing like it.

Stanley L.  |  First Impressions 
Rating:
5.0

Fast and friendly service. Clean and organized facility. Keep it up!

Stanley L. 
Rating:
5.0

Customer did not leave a comment.

Phillip S.  |  Overall Experience 
Rating:
5.0

Have rented here a few times. Always, quick, easy and ready to go......

Paul J. 
Rating:
5.0

You guys were amazing! Big hug to Cristina and her husband! I will always remember how helpful and empathetic you were with me, my needs and the tons of questions I had 🙊🫣. Thank you!

lucy G. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SalomeF K.  |  Overall Experience 
Rating:
5.0

Paul and his team were always helpful and polite!

Greg T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise H. 
Rating:
5.0

very caring, professional, and efficient. Thanks so much, all staff is amazing here at the The Dalles, Oregon site.

EVANGELINA G.  |  Overall Experience 
Rating:
5.0

Great and friendly customer service!

Chelsea T. 
Rating:
1.0

The lot was knee deep in snow and I had to get a layer of snow and ice from the hood and windshield off myself which was about a foot deep and have to sit for 30 minutes as it defrosted. I also had to load the most of the utility myself as the employee was not much help as it took about an 30 to get checked in and another 40 minutes to get the vehicle out of the lot.

David G. 
Rating:
2.0

I was charged twice for one use I will never use you guys again

Edward T. 
Rating:
5.0

Customer did not leave a comment.

Scott O. 
Rating:
5.0

Customer did not leave a comment.

Thomas B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah V.  |  Overall Experience 
Rating:
3.0

When I rented this vehicle I noticed that the coolant level was low. I phoned UHAUL told them the situation they said if I bought antifreeze that I would be reimbursed. I did not get reimbursed. Almost 20 bucks. I guess my next UHAUL rental will go without. That's what I get for trying to help do someone else's job ??

Dennis H. 
Rating:
5.0

Quick and easy drop off of the truck. The employee was very nice and social while doing a once over on the truck.

Alexandria D. 
Rating:
5.0

Customer did not leave a comment.

dc F. 
Rating:
5.0

The Staff was very very helpful and the facility was very clean and they have a ton of equipment for rent. The after hours return was simple and they have a well lit return drive. Great U-Haul Store!

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Kristen D. 
Rating:
5.0

Customer did not leave a comment.

Melissa W.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Joshua S. 
Rating:
5.0

Very good experience today....professional .....

Janice K. 
Rating:
5.0

The staff was very friendly and polite.

ROGER B. 
Rating:
5.0

Nothing. Great customer service!

Karen C. 
Rating:
3.0

Cannot rate at this time

sue b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle E. 
Rating:
5.0

Customer did not leave a comment.

Tom U. 
Rating:
5.0

It was easy and convenient from start to finish!

dawn w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela R. 
Rating:
5.0

Customer did not leave a comment.

bill n.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JESSE B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lisa G.  |  Overall Experience 
Rating:
4.0

Above average customer service

Seth V. 
Rating:
5.0

Customer did not leave a comment.

JAMES N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT Y. 
Rating:
5.0

Customer did not leave a comment.

randy S. 
Rating:
3.0

Tell customers to look for and respond to the text you send about verifying the gas tank amount. I was told I didn't fill the uhaul up to the proper gas level, when I absolutely did! I filled it yo exactly where it was when I picked it up! But because I hadn't even seen, let alone responded to your text, I still got charged for the extra gas. I was moving my elderly Mom! I don't usually read unsolicited texts! Really uncool.

Amber A. 
Rating:
5.0

Customer did not leave a comment.

linda f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allan W. 
Rating:
5.0

Josh was very knowledgeable and professional. I appreciate his thoughtful, courteous manner.

ali H. 
Rating:
5.0

Customer did not leave a comment.

Wallis P. 
Rating:
3.0

Not only did my PICKUP location change at the last minute, my DROPOFF location was changed TWICE at the last minute. Then, when I dropped off with 1/16th less fuel in the tank compared to when I picked up, the guy charged me over $35!!! The nerve, after U-Haul changed locations on me THREE times!

Mark P. 
Rating:
5.0

I have no ideas, since it went so well. I was very happy with my whole experience. Thank you!!

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

allen S. 
Rating:
5.0

Customer did not leave a comment.

debra W. 
Rating:
5.0

This U Haul is in a great location and the staff is easy to work with and professional. We would highly recommend this facility.

Walt T. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

This location was clean, professional, and friendly. Equipment looked well-maintained and organized. They hooked up the trailer to my truck and ensured everything was in ord

Tom A. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Katrina and Austin were very professional and easy to work with. I initially used the online app. But when we dropped the truck off. It was the wrong g location since there are 2 U Haul facilities here in The Dalles. Kristina corrected everything and because of her sales manship we rented a 10x20 storage unit thank you for your e ceptional help Austin and Kristina..

Walt T.  |  First Impressions 
Rating:
5.0

Josh was always cheerful and helpful. This has been a very hard season in my life and the staff at U-Haul were understanding and caring. I highly recommend this U-Haul Storage and will continue to use them.

debra g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Merika E. 
Rating:
5.0

Customer did not leave a comment.

Russ W. 
Rating:
4.0

Gal who helped us at drop off had great customer service and a can do attitude!!!

Sandra R. 
Rating:
5.0

I didn't leave.....just upsized to a bigger unit.

Gary G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen G. 
Rating:
5.0

Customer did not leave a comment.

Catherine G. 
Rating:
4.0

Great vehicles, run really nicely. I rented the 10 footer truck, felt like driving a taller version of my own car

Julie B. 
Rating:
5.0

In 4 months of storrage and 2 trailer rentals, everything was flawless. I could not have had a better experience in dealing with the equipment, facilities, and staff. But the corporate website was a completely different story. A totaly useless and frustrating experiance for me.

DOUGLAS L.  |  Overall Experience 
Rating:
3.0

Check-in process was AWFUL! We attempted to do the self checkin and it was a nightmare. Took us 2 hours and many calls to the U-Haul customer service. We will not do that again.

Ben Z. 
Rating:
5.0

Customer did not leave a comment.

Fred K. 
Rating:
5.0

The manager guy he's great.. always is and his staff also are wonderful

Kristina H. 
Rating:
5.0

No improvements needed

Caprice L. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
3.0

I had to drop my trailer at 1am did you my work schedule. The app did not work, had to call customer service for returning process, very helpful!!! I was unable to get the trailer disconnected from my vehicle roadside assistance was not helpful and wanted to charge me. I had to call the non emergency police number to get help disconnecting the trailer from my vehicle. Again the app was not working and not useful!

Sarah C. 
Rating:
5.0

Customer did not leave a comment.

JILL T. 
Rating:
5.0

Everyone treatwd us well.

OLGA C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Seamless and fast,

kent G. 
Rating:
4.0

Austin was thorough, timely and got me in and out which turned out to be a huge benefit for the person I helped. Nice job Austin, thank you.

JIM L. 
Rating:
5.0

Customer did not leave a comment.

Jay W. 
Rating:
3.0

First truck got contract had to change truck as I had many cockroaches running around. Had to go show them and redo everything with a different truck. A/C only intermittently would blow cold air through the vents. Not impressed as I dove across half the country in 100 degree temperatures.

alyssa C. 
Rating:
3.0

Charged for an extra day even though I was told I just had to have the trailer back before 7AM (when it reserved by another). Returned the trailer 10 hrs before that 7AM deadline Not cool.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
5.0

Nothing to improve

Daniel B. 
Rating:
4.0

Other than the mirror and customer service morning it was great thank you

Janie P. 
Rating:
5.0

Customer did not leave a comment.

Lariann R. 
Rating:
5.0

The app made the return nice and easy.

gilbert D. 
Rating:
5.0

The person that helped us was awesome. Thanks for all his help

Angel S. 
Rating:
5.0

Facility is very clean. Staff are very friendly and helpful!

Pat K. 
Rating:
5.0

Dropped off after hours. The security alarm went off several times amd scared me to death.

Jennifer J. 
Rating:
5.0

Have someone available to do the return of the trailer, rather than DIY

Steven T. 
Rating:
5.0

Customer did not leave a comment.

joan R. 
Rating:
5.0

Customer did not leave a comment.

Pat K. 
Rating:
5.0

Customer did not leave a comment.

Carolyn L. 
Rating:
5.0

A1 customer service went above and beyond remedy problems even after hours

Robert W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Alexis B. 
Rating:
5.0

Service was again expedient, friendly, courteous and helpful. Nothing to improve.

Daniel B. 
Rating:
3.0

Clean out the truck before it's rented out. Fill the tank to full and stop weaseling fuel and taking advantage of the people you rent to.

Nevin P. 
Rating:
5.0

Great! Such a better experience than other storage places

JON V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen S. 
Rating:
5.0

Great job

BRYAN P. 
Rating:
4.0

Customer did not leave a comment.

bill N. 
Rating:
5.0

Paul Richerson is very professional to work with. He made the moving process much easier for me. I recommend him.

gina D. 
Rating:
5.0

No issues. Installation went fine.

bob G. 
Rating:
5.0

I rent here whenever I need to transport my motorcycle. As usual, the equipment is top notch, and the service as well.

Gary L. 
Rating:
5.0

Everything went smoothly. They do a nice job at this location.

ALAN L. 
Rating:
5.0

Customer did not leave a comment.

bob G. 
Rating:
4.0

Excellent site. The largest U haul I have ever used. Friendly staff and were even open on Sunday to take my rental back.

LAWRENCE W. 
Rating:
5.0

Customer did not leave a comment.

Karl H. 
Rating:
5.0

Customer did not leave a comment.

Jerald B. 
Rating:
5.0

Customer did not leave a comment.

Corey L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

roger W. 
Rating:
5.0

Wonderful prompt service, friendly and knows their equipment.

Annali C. 
Rating:
5.0

Customer did not leave a comment.

laura t.  |  First Impressions 
Rating:
5.0

I've used The Dalles location multiple times and it's always a pleasure.

darrell F. 
Rating:
3.0

Don't use uhaul

Samantha C. 
Rating:
5.0

Customer did not leave a comment.

Nanita S. 
Rating:
5.0

Super clean and secure. Bathroom would be better with paper towels. Seriously my only suggestion

Michael S.  |  Overall Experience 
Rating:
5.0

Thankyou for being there… I stored everything from my three bedroom house on east tenth, TD for a year while I searched for a new home. It was like Christmas when I opened the boxes as I settled here in my 2bed lil duplex. Thanks!!

THERESA H.  |  Overall Experience 
Rating:
2.0

Answering the phone and answering some questions would have save me $100 extra hotel bill and anxiety. I was held back a whole day.

Elen R. 
Rating:
4.0

Customer did not leave a comment.

nicole w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tad T. 
Rating:
5.0

Customer did not leave a comment.

Kimberly G. 
Rating:
5.0

Everyone was very helpful during my time renting this storage unit. I would definitely recommend this facility to anyone looking for affordable/convenient storage.

LINDSAY C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THERESA H. 
Rating:
5.0

Joshua was super helpful and cheerful

Linda P. 
Rating:
4.0

Get employees better informed of prices. I was quoted three different prices for blankets by phone and in person.

steve T. 
Rating:
4.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Just what I needed when I had a need

Dawn C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jorge g.  |  Overall Experience 
Rating:
4.0

Christina was super helpful and friendly!

JESSE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLORIA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUAN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jason b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie G.  |  Overall Experience 
Rating:
5.0

To par or above expectations

Eric C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph S.  |  Overall Experience 
Rating:
5.0

Nice place

jeff r.  |  First Impressions 
Rating:
5.0

I was able to access my POD and move belongings into a normal storage room despite <24 hour request. Both u-haul Reps explained everything thoroughly. They gave me a storage room really close to the POD so I didn't have to walk a distance. They were/are just amazing! I have had storage at this location 1.5 years. Always helpful.

CAROL P.  |  First Impressions 
Rating:
5.0

Fast&great customer service.

GLORIA G.  |  First Impressions 
Rating:
3.0

Well I did NOT appreciate coming to get in my unit and it was blocked off because of the construction of more units. They said I was told before. Well I checked even my spam folder I was not told anything about it.

Brandee W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roger s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMBER LYNN A.  |  First Impressions 
Rating:
4.0

The alarm kept going off for my unit. Also, the sliding door rolls up into itself. Taking up a significant amount of space inside the unit. So I’m not getting the full dimensions of the advertised unit. Other than those two hiccups, it was very convenient moving in to the unit.

Paige R.  |  Online Move In 
Rating:
5.0

Josh was extremely helpful and the entire staff are welcoming and friendly. I am always pleased with the courtesy and knowledge of the staff. They are friendly and professional. I also really enjoy being able to load and unload inside the building and out of the weather!

debra g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVE W.  |  Overall Experience 
Rating:
3.0

WAY TOO EXPENSIVE!!

annette l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kirstina d.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David J.  |  Overall Experience 
Rating:
5.0

Paul and his assistant were fantastic. Facility is realllly nice. Very happy customer. Thank you for bringing this to The Dalles! Carmen

CARMEN K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sean c.  |  Overall Experience 
Rating:
3.0

Not enough flatbed trolleys. The mattress trolleys are useless for any other purpose. Also, I was surprised to find that this 10'x15' unit, only has a man-door.

Mark B.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

DEBRA P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William K.  |  Overall Experience 
Rating:
5.0

I had an incredible experience with the customer service at this uhaul location. I moved my things in with the intention of only using the services for two months. Life the. Took me out of state and it was 6 months before I could get my things. At this point I was not on sight to get my belongings and I hit a lot of road blocks. I explained my situation to Paul and he went above and beyond to help me problem solve and get things working. He provided services that were well outside of what he was required to do and really took so much stress out of the experience. I know storage units are plentiful but they really care here. If you’re looking in the area I would highly recommend using this location!

Heather B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanne P.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Patrik n.  |  Overall Experience 
Rating:
5.0

I believe it was Nicole that helped me and she was professional and friendly.

debra g.  |  First Impressions 
Rating:
5.0

Very nice crew. The manager is a great guy with with excellent customer service and phenomenal employees. Would highly recommend

Cecilia g.  |  First Impressions 
Rating:
5.0

Helpful and knowledgeable staff!

Greg T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chelsea r.  |  Overall Experience 
Rating:
5.0

The person I talked with was very helpful and showed me how to use the codes and cards ! Always with a smile!!

Stephanie G.  |  First Impressions 
Rating:
5.0

The staff at this uHaul storage facility were top notch. Super helpful, patient, and friendly. 10/10 would recommend.

Elisabeth A.  |  Overall Experience 
Rating:
4.0

Great customer service!

sara n.  |  First Impressions 
Rating:
5.0

I like that the storage units have security alarms on them and you can pull in garage bay too unload your stuff instead of being in the weather.

Allen T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda f.  |  Overall Experience 
Rating:
4.0

It's a very nice place. However the bathrooms had no soap, papertowels, toilet paper, or toilet seat covers.

kailen m.  |  First Impressions 
Rating:
5.0

Helpful staff; easy to use facility.

Karl N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael D.  |  Overall Experience 
Rating:
5.0

Uhaul storage and rental in The Dalles offer a great service from initial contact to end of service. Thank you.

Lariann R.  |  Overall Experience 
Rating:
5.0

Very understanding an helpful. Thank u for staying open a little longer so we could get a unit . Life saver u gus are thank you for your wonderful customer service .

Chelsey M.  |  First Impressions 
Rating:
5.0

Excelent customer service!

william h.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kimberlee g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin A.  |  First Impressions 
Rating:
5.0

Even when there was a very rude and disrespectful customer behind us demanding money and service from U-Haul. They were very courteous, polite, and very respectful to not only me, but to the rude customer as well 10/10 cause I would have told him to F*** off

christopher h.  |  First Impressions 
Rating:
4.0

Very helpful don't see how you could do it better

franklyn m.  |  First Impressions 
Rating:
5.0

Customer service extremely excellent

Dawn T.  |  First Impressions 
Rating:
4.0

Sales person was very polite, and informative. Had a very pleasant experience

trina w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cindy m.  |  First Impressions 
Rating:
5.0

Phenomenal experience with all of the help I needed both for the unit as well as storage boxes and future outlook of a potential fleet rental. Thank you!

Amanda F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marla m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ralph s.  |  Overall Experience 
Rating:
4.0

I drove home last night without checking out... turned around and did it right

THERESA H.  |  First Impressions 
Rating:
5.0

Great operation, clean, friendly, and knowledgeable staff. I would highly recommend this storage business.

john c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbra o.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammie C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JANET GAIL M.  |  First Impressions 
Rating:
5.0

The workers there were amazing! I r8 10/10 would do business again.

chris s.  |  First Impressions 
Rating:
5.0

Super friendly, professional service and flexible with changes and scheduling. The staff members were all super helpful and kind during this stressful move. Thank you!!!!

CAROLLANN A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rocio m.  |  First Impressions 
Rating:
5.0

We had the pleasure of Paul helping is out, in The Dalles. He was very professional and knowledgeable. The building was very clean. Its just nice during these times to have someone so eager to help. Thank you Paul

Becky B.  |  First Impressions 
Rating:
5.0

Keep up the fabulous work

deborah d.  |  Overall Experience 
Rating:
5.0

Keep up the great work

deborah d.  |  First Impressions 
Rating:
3.0

The facility is new so it is very well lit and clean, however the maintenance is a little suspect! The main covered cargo staging area is still not operational which is a problem since if there are multiple people picking up or dropping off things everyone is cramped into one small sliding door on the front side of the building. We had the unit for around 30 days and the covered cargo area was not functional in all that time. Luckily the rain has not started yet, but when it does the current situation will not work and i'd advise you to fix the covered cargo area before the bad weather occurs.

STEVEN W.  |  Overall Experience 
Rating:
3.0

UHaul self move in online does not work and I had to redo all paperwork in person and buy a lock.

Kathleen and Peter D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary W.  |  First Impressions 
Rating:
3.0

This site is brand new so they are still trying to work out the kinks. For example the under cover loading bay was not working which was inconvenient and the staff took a long time to find an open unit in the computer system which seemed really cumbersome. The staff were polite enough but they were a little frustrated with the antiquated computer system. This seems to be a problem at any UHAUL place. I suggest UHAUL overhaul their imputed system.

STEVEN W.  |  First Impressions 
Rating: