Customer Reviews for U-Haul Moving & Storage of Swedesboro

190 comentarios

510 Heron Dr Bldg 300   Swedesboro, NJ 08085
(In Pureland Complex)

(856) 491-9057

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(856) 491-9057

510 Heron Dr Bldg 300
Swedesboro, NJ 08085
(In Pureland Complex)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry F. 
Clasificación:
5.0

Keep doing what yall do!

ANGEL C. 
Clasificación:
5.0

Jess was amazing and had great customer service

Mark A. 
Clasificación:
5.0

Amazing staff and great equipment.

ANGEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
4.0

My only complaint was that the truck had very little foot room. I have large feet and I kept hitting the gas when I was trying to hit the brake.

KATHLEEN W. 
Clasificación:
5.0

Everything was very good with the service and interaction with the staff. My only complaint was that the truck had under a quarter tank of gas. Had I needed the truck for longer miles ot would have been a problem.

JONATHAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

I said I'd recommend based on my PAST experiences. This experience on Friday was the worse. I booked online and DID NOT want the additional insurance. I go to check out and the salesperson is pushing me to get the insurance I declined. I didn't feel like going back and forth so I said “ok” and signed for the insurance. I take the truck and call to confirm the work I needed the job for. There was a scheduling error and I ended up not needed the truck. I bring it right back with EXACTLY one mile on it. I only stopped at the gas station because I didn't want to be told the gas was lower. I get back and explain what happened and the woman that was outside said to me, “Well you're still going to have to pay full price. I didn't think that was fair considering I drove ONE MILE total. I personally believe that there was something that could've been done for meâ€"instead I was left with a really bad taste in my mouth. Other than THAT, I've always had great rental experiences.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole S.  |  Online Move In 
Clasificación:
5.0

Contract # 26747877. When I checked out on 12/29/21 Jessica Omrod told me that my finalized contract would be sent to me within minutes of my leaving and I'd see it on the email address I provided. My final billing was different than what was expected. A day later and I still haven't seen it. I tried calling the Swedesboro location but there was no answer. Just want my final bill.

Gary R. 
Clasificación:
5.0

Very good customer service

CAROLYN W. 
Clasificación:
4.0

Í

RADAMES C. 
Clasificación:
5.0

I made my original reservation at Mullica Hill location. Days later, my reservation was moved to Swedesboro location, which is miles away from Mullica Hill. Why move me? I was flexible on date of rental. I would have changed date to stay at Mullica Hill location. Why not move truck to Mullica Hill to accomodate me?

PAUL W. 
Clasificación:
5.0

Truck was great! Thanks guys

ANDREA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  Overall Experience 
Clasificación:
5.0

The service was quick and helpful, was basically perfect

Brady R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
5.0

Brian was awesome. The truck I needed was not returned on time by the previous user, Brian did everything he could to find another for me.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
4.0

El cliente no dejó un comentario.

donald Z. 
Clasificación:
5.0

have more trucks on hand

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvatore D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

The employees that were working there on 10/23/21 and10/24/21 were exceptional. They explained everything and were great meeting you when you arrived. Great team

ROBERT M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHELLDUNDAMIAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Excellent customer service. Very friendly and responsive on the phone

Janice P. 
Clasificación:
4.0

Seemingly a minor issue: the rear sliding doors to your trailers are spring loaded. Consequently, to lower them and lock is difficult - in the process of doing so I injured my finger. Suggestion: install a handle next to the lock such that one can hold down the door while locking it. Otherwise you run a tight ship - Thanks

SAMUEL N. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNY G. 
Clasificación:
5.0

Service was great

STERLING R. 
Clasificación:
5.0

nothing. the process was smooth and thorough

David W. 
Clasificación:
5.0

You guys did a fantastic job. The service was great and very helpful when asked a question. The truck was clean and maintained well, it was a pleasure to drive. Thanks for making it a very easy service to help with my move. two thumbs up!

JOHN F. 
Clasificación:
5.0

Had a few issues with the website and alternate contact, but the chat worked and got resolved in 30 min. No issues with vehicle, all was in order and working, and in great condition.

Jeanne M. 
Clasificación:
4.0

Nothing it was great!

Michael T. 
Clasificación:
3.0

The 10 foot box truck was 5 feet shorter than the ine I ordered in Aston, PA. I picked it up in NJ after having had the pick up site changed (by u haul) 3 times. The truck was clean, but did not have any working running lights.

kimberly S. 
Clasificación:
1.0

Vehicle not clean, existing damage that was not reported before issuing me the vehicle, over-charged for the amount quoted for.

JOSUE P. 
Clasificación:
5.0

Good experience. Staff was very helpful.

Thomas R. 
Clasificación:
5.0

Everything was uneventful with no hassles.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WATISHA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Williams R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROLYN W. 
Clasificación:
5.0

Everything was great! The service was helpful and friendly and the truck drove very well. I will use this location again.

Wendy B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAAIMAH F. 
Clasificación:
3.0

The furniture pads I requested and paid for were not in the truck.

Greg K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe V. 
Clasificación:
5.0

The U-Haul personnel at the 510 Heron Dr. location are consistently courteous, There was a very minor issue with the rental Van that we reserved. We all realized it was not U-Hual's fault, but David figured it out, and we were on our way with a super clean Van which ran like a charm. Thank you again for the wonderful service.

Roberto B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIOLET G. 
Clasificación:
4.0

The uhaul share program to get the truck is unintuitive and very difficult to use. We could not get through the program after an hour. We called the local rep after hours on a sunday who was kind enough to help us through the issues. The local rep was extremely helpful and professional.

Brian R. 
Clasificación:
5.0

Excellent customer service. They helped me hitch the trailer up and unhitch it when I brought it back.

Daniel B. 
Clasificación:
4.0

Last minute location change was disappointing. Jess at Swedesboro location was great and professional, she attempted to resolve my concerns immediately Was not happy with the last minute notification of location and time change

PHILLIP M. 
Clasificación:
3.0

Not only do you NOT provide a truck with a full or even near full tank of gas, but I was forced to return the truck to the same location I picked up at 50min away from my new house, and was charged for the mileage all the way back. This is the last time we'll be using U-Haul, a company CLEARLY not financially struggling yet so cheap with its customer service.

JENNIFER L. 
Clasificación:
5.0

Great effects, great staffs, and keep it up.

Michael v.  |  First Impressions 
Clasificación:
5.0

GM Jess was very professional, knowledgeable and accommodating.

Joeylynn F. 
Clasificación:
5.0

Great respectful and caring. Great service

MICHAEL V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inocencio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamika T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josaphat L. 
Clasificación:
4.0

I reserved a truck two weeks ago and it was not available. Then I reserved a trail another location which they didn't have it. This has been a horrible customer experience!

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle O. 
Clasificación:
5.0

Every truck should be wiped down or wipes should be provided

Melissa B. 
Clasificación:
4.0

Great manager Jess and staff

VERONICA H. 
Clasificación:
5.0

Overall great experience

Leon C. 
Clasificación:
1.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYMAN B. 
Clasificación:
5.0

Manager was very helpful and professional.

kim N. 
Clasificación:
5.0

Jess was very knowledgeable and comprehensive. Very helpful, as well. Thank you, Jess!!

Michael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FULTON C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS F. 
Clasificación:
5.0

This location is easy and clean!

Francis N. 
Clasificación:
5.0

Only complaint is the website!! Not user friendly. Tried checking out the drop off 15-20 minutes. Finally we left a note with the key. Jess checked us out Monday morning and did not charge us the overnight fee. Jess was a pleasure to work with! She was engaging and professional. We will be using the Swedesboro U-Haul location again

Sherri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIJU J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel O. 
Clasificación:
5.0

The gentleman invited ,e to stay inside while he was receiving the truck. I explained about the engine light and as I was driving away I saw that he had popped the hood and started looking for the problem. That made me feel confident that the next person to get the truck would be safe.

MICHELLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

Everyone is friendly and helpful, good crew their !!

Brian S. 
Clasificación:
5.0

The entire rental process was so easy, was in and out within 5 minutes. Had everything explained to us and all questions answered.

DONALD B. 
Clasificación:
5.0

Facility is very clean and the staff was very accommodating.

Kirk M.  |  First Impressions 
Clasificación:
5.0

All the staff was friendly and knowledgeable on the equipment, the trailer was clean and all lights and brakes worked as they should, i will be renting my trailer needs from that store !!

BRIAN S. 
Clasificación:
5.0

AC didn't work and no one had the foresight to inspect that or arrange for a sufficient replacement.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  First Impressions 
Clasificación:
5.0

you should have 20 foot trucks available for rental. The rental agent was very friendly and helpful in rental process and helping me use the rental app on checkout.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariq Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian F. 
Clasificación:
5.0

Friendly and convenient service!

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyndi V.  |  First Impressions 
Clasificación:
5.0

My wife and I stopped by in April to look at the storage facility on Heron Dr. in Swedesboro, NJ. Jess clearly explained all the rental and access details. She allowed us to see the location of the available units. A month later my wife and I reserved the units. We went in and Jay clearly reexplained all the rental and access details. It was an absolute pleasure working with Jess and Jay. The entire experience was a smooth process. Highly recommend this location. +A

Roberto B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne E.  |  First Impressions 
Clasificación:
5.0

Associate was very friendly and helpful in the entire process (this is my first time renting a storage unit so I had no idea where to start).

Louis M.  |  First Impressions 
Clasificación:
5.0

Good job

Thomas T.  |  First Impressions 
Clasificación:
4.0

Clean storage facility with easy access to get in and move furniture.

Tiffany A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A.  |  First Impressions 
Clasificación:
5.0

Jess was amazing! She is by far the best, most courteous, most professional customer service that we have experienced in years. This is no exaggeration whatsoever. There is absolutely nothing she can do to improve anything. She explained everything perfectly, and made this experience so much easier than we anticipated it being. The property was very clean and well maintained. Kudos to Jess and U-Haul. Absolutely 100% A-1 service!

Byronkeit P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

Your staff were pleasant and really helpful.

Kenneth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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