Customer Reviews for U-Haul Moving & Storage of Swedesboro

90 comentarios

510 Heron Dr Bldg 300   Swedesboro, NJ 08085
(In Pureland Complex)

(856) 491-9057

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(856) 491-9057

510 Heron Dr Bldg 300
Swedesboro, NJ 08085
(In Pureland Complex)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

staff went over and above to help. excellent and outstanding

Garry S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BIJU J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel O. 
Clasificación:
5.0

The gentleman invited ,e to stay inside while he was receiving the truck. I explained about the engine light and as I was driving away I saw that he had popped the hood and started looking for the problem. That made me feel confident that the next person to get the truck would be safe.

MICHELLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

Everyone is friendly and helpful, good crew their !!

Brian S. 
Clasificación:
5.0

The entire rental process was so easy, was in and out within 5 minutes. Had everything explained to us and all questions answered.

DONALD B. 
Clasificación:
5.0

Facility is very clean and the staff was very accommodating.

Kirk M.  |  First Impressions 
Clasificación:
5.0

All the staff was friendly and knowledgeable on the equipment, the trailer was clean and all lights and brakes worked as they should, i will be renting my trailer needs from that store !!

BRIAN S. 
Clasificación:
5.0

AC didn't work and no one had the foresight to inspect that or arrange for a sufficient replacement.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  First Impressions 
Clasificación:
5.0

you should have 20 foot trucks available for rental. The rental agent was very friendly and helpful in rental process and helping me use the rental app on checkout.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariq Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian F. 
Clasificación:
5.0

Friendly and convenient service!

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER I. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
4.0

It was difficult to return using the App. I eventually had to go in and get someone to help me and I was on a time crunch so that was a bit inconvenient. Overall, this was a positive experience.

Saul B. 
Clasificación:
5.0

only one suggestion , there were no signs indicating unit numbers on the walls of the various corridors, it took me quite a while to find my unit, but I was. well pleased with the climate controlled building , the vehicle I rented and the service I received when I signed up, overall a great job!

CHARLES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT K. 
Clasificación:
5.0

Very helpful and friendly staff. Excellent!

Peter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole W. 
Clasificación:
5.0

Jess is excellent!

MAASI S. 
Clasificación:
5.0

Great experience. I didn't have a problem, but the one thing I thought was hard to understand was the gas. Why aren't the trucks just filled up before being rented? Then there's nothing to figure out, just return the truck with a full tank of gas. Thank you, this uhaul location is fabulous, will definitely recommend and will use again.

TAMILYNNE P. 
Clasificación:
1.0

Check to make sure the equipment is in working order.

Katelynn S. 
Clasificación:
5.0

Hello, Swedesboro location looks new and in stock with all moving supplies. There were 2 things I would like to bring to your attention: 1) Early check-in email stated truck would be available at 8 AM. Upon arrival, uhaul location did not open until 9 AM. Please word the email properly to include this verbiage about requiring early check-in to receive truck at the stated time. 2) UHaul representative stated after explaining about the email verbiage, "...be grateful you even have a truck..." Even with these 2 examples, UHaul documents, truck, and check out procedure was easy to use and understand. I did reserve (1) 26 ft truck 3 weeks before our move date and it was waiting for us. Gracias.

ANTHONY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Jess was great and made the rental quick and easy,

MATTHEW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyndi V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah H.  |  Overall Experience 
Clasificación:
5.0

My wife and I stopped by in April to look at the storage facility on Heron Dr. in Swedesboro, NJ. Jess clearly explained all the rental and access details. She allowed us to see the location of the available units. A month later my wife and I reserved the units. We went in and Jay clearly reexplained all the rental and access details. It was an absolute pleasure working with Jess and Jay. The entire experience was a smooth process. Highly recommend this location. +A

Roberto B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne E.  |  First Impressions 
Clasificación:
5.0

Associate was very friendly and helpful in the entire process (this is my first time renting a storage unit so I had no idea where to start).

Louis M.  |  First Impressions 
Clasificación:
5.0

Great experience with no issues. Store was well stocked with moving supplies.

Michael B. 
Clasificación:
5.0

Good job

Thomas T.  |  First Impressions 
Clasificación:
5.0

I wish I would have known about this facility sooner. Excellent experience

Raquel D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A.  |  First Impressions 
Clasificación:
4.0

Clean storage facility with easy access to get in and move furniture.

Tiffany A.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

Quanda B.  |  Online Move In 
Clasificación:
3.0

unfortunately, this is not one of the eight drop off locations I had to chose from. I picked one near my house so an easy drop off could be made. I happened to look at my paperwork before returning trailer where I had thought only to see that I had to drop it off at the above location. This caused me to leave Delaware and travel into New Jersey, which is a $5 bridge toll. HORRIBLE customer service is the best I can say. I would never recommend U-Haul to anyone for any use.

Thomas D. 
Clasificación:
5.0

Every service was good. It may be a good idea to have package discounts. For example, if someone rents a uhaul and a storage unit they should get a package discount.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric K. 
Clasificación:
5.0

Muy bueno todo

Hamilton A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY K. 
Clasificación:
5.0

Jess was wonderful. I originally rented thruba different location in Swedesboro, then was sent to Woodbury Heights. Jess made Swedesboro possible again, and it was greatly appreciated.

DIANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RADINE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELAINE D. 
Clasificación:
2.0

Why fix it if it's not broken. The woman there was very friendly and engaging. She even told us the U Haul is hiring and if we knew people who may be interested . This is the kind of employee that makes a company look good

WILFREDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD Y. 
Clasificación:
5.0

Everything was perfect. The employee on duty was incredible. Thank you for another great experience with UHaul.

Humphrey I. 
Clasificación:
5.0

Jess was amazing! She is by far the best, most courteous, most professional customer service that we have experienced in years. This is no exaggeration whatsoever. There is absolutely nothing she can do to improve anything. She explained everything perfectly, and made this experience so much easier than we anticipated it being. The property was very clean and well maintained. Kudos to Jess and U-Haul. Absolutely 100% A-1 service!

Byronkeit P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B.  |  First Impressions 
Clasificación:
5.0

Jess was great in set up and in instructions on entry and exit. We were most impressed with the levels of security taken and the ability to drive in the building if in bad weather, to add and remove stored items. I would highly recommend this location.

Ralph H.  |  First Impressions 
Clasificación:
5.0

Staff was very knowledgable and helpful.

Francis Q.  |  First Impressions 
Clasificación:
5.0

Your staff were pleasant and really helpful.

Kenneth J.  |  First Impressions 
Clasificación:
5.0

Jenn was very nice and helpful. The online process made it safe and efficient during these Covid times. I am very happy overall.

Caroline S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob F. 
Clasificación:
5.0

I absolutely recommend this place to anyone who is looking for a great customer service in this area. Jess is a the best service representative I have ever had. Not only she helped us for smooth check out, she went above and beyond by offering services that I would never expect from any U-Haul locations.

Krish A. 
Clasificación:
5.0

El cliente no dejó un comentario.

trish G. 
Clasificación:
4.0

El cliente no dejó un comentario.

lenord Y. 
Clasificación:
5.0

Nick arrived on time and was very pleasant. One of the boxes had an oily stain in it and when I called Nick about it he was very professional and came that day to replace the box.

Ernest J. 
Clasificación:
5.0

We dealt with Mt. Laurel, N J and the people were wonderful. Also the people in Florida were very nice and pleasant. Quite helpful and prompt.

Elaine O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn G. 
Clasificación:
5.0

Overall my experience was good. Especially from the Sweedboro, NJ office, Sue was great, on time and professional. The Florida end was a bit less so. It was my understanding, that my box would be kept in a secure, climate controlled space. When I went to check on my box I found that It was kept in an open yard, with about 20 other boxes, in scorching Florida heat and torrential downpours, The young man that worked there was rather glib about it saying " we kept telling them we didn't have room for all these boxes they just kept sending more." I emailed U-haul about this at the end of July and go no response. Subsequently, 2 boxes in my U-Box, which contained candles are now infused with melted wax. Not a big loss, but other boxes had tears in their protective plastic cover and were wet. Good luck with those claims. My delivery was problematic, Every few weeks Candice called me to see if and when I needed deliver. I thought great she is proactive and taking care of my order. After I had gotten approval for my apartment on Friday August 18, I had scheduled delivery for Monday August 21 at 11am. It turns out that the office had me down for Tuesday the 22nd, and I did not see it on the confirmation.so my fault. I was also told that Candice, who does the deliveries, ( and I was also told she is the only person does deliveries) was off on Mondays. I rescheduled for Tuesday the 22nd at 8 am. At 10 am I called and was told that the delivery truck was in the shop. Nice job communicating. I had taken a second day off from work and had friends lined up to help me unload for a second day. I was told it would be fixed by 11, at 11 I was told it was still in the shop. After explaining that I had no choice and needed my box on that day. Candice did decided that she could use a trailer to deliver the box and finally made deliver at 1 pm. We had the box unloaded and she came to pick it up at 3 pm. I have to say that the confusion around the delivery and the fact that NO ONE RESPONDED to my email about the conditions in which the the box were stored are major strikes against what was really an easy process for me.

Randall S. 
Clasificación:
4.0

Make different sizes. There is no way a four bedroom house with two children could have adequate space for the suggested 6 u-boxes. I filled the 5 I rented, filled my brother in law's trailer, plus 6 trips with loaded pickup trucks.

Pat R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd P. 
Clasificación:
3.0

El cliente no dejó un comentario.

PETER C. 
Clasificación:
5.0

Ms. Jennyfer was very nice and knowledgeable. Just overall a very pleasant experience and I will definitively refer others to this location.

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNIE L. 
No se han enviado comentarios para esta ubicación.

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