Customer Reviews for U-Haul Moving & Storage of Superior

1,455 reviews

3015 Tower Ave   Superior, WI 54880
(On Tower Between 28th and 31st St)

(715) 392-2903

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(715) 392-2903

3015 Tower Ave
Superior, WI 54880
(On Tower Between 28th and 31st St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Felt sorry: only 1 employee available to do everything. A sign of the times?

THOMAS G. 
Clasificación:
3.0

Dash of truck was a little dusty.

mark R. 
Clasificación:
5.0

Smooth process start to finish! Thank you!

Jessica P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
5.0

Megan was a huge help and a great worker!!!

PAUL R. 
Clasificación:
5.0

Employees were very courteous and helpful we were they for about 20 minutes and he fixed us up with a trailer for the following day. Picked up the Trailer the next day the gentleman was by himself but did a great job getting people thru and on there way he explained everything and we were on the way.

KAREN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GALE R. 
Clasificación:
4.0

Make it more obvious the store is open when I arrived. 6:15 pm

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane J. 
Clasificación:
5.0

Everything was great!

BELINDA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM K. 
Clasificación:
4.0

i placed my reservation two weeks prior to check-out, a utility trailer with furniture dolly. When i arrived on date scheduled snd tome i was informed they didn't have a furniture dolly for me. They substituted a utility dolly which really helped did me no way at all. I'm mid60's in age and needed a furniture dolly to move .. furniture. I was alone for this move but because of no dolly i needed to recruite passer-bys to help me move a couch and three other pieces of furniture.. on both ends of my journey. . kind of embarrassing

MELODY S. 
Clasificación:
4.0

The truck was due for another set of wiper blades, and it rained pretty good. But, otherwise, I have no complaints

Troy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

TRAVIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE C. 
Clasificación:
5.0

Great experience and customer service!

TAMMY L. 
Clasificación:
5.0

The staff at U-Haul in Superior Wisconsin are top notch !

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen P. 
Clasificación:
4.0

Jason gave us great customer service!!!!

JACQUELINE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CURTIS L. 
Clasificación:
5.0

Takes a long time to get the paperwork completed, so that is a downside to the process.

STEVEN W. 
Clasificación:
4.0

There was only one person that we could see working. Jason was running around all over the place, but was as fast as he could be and was very efficient. More staff would be very helpful to the customers as well as your employees.

QUINN J. 
Clasificación:
5.0

The pick up was smooth and easy. The employees were friendly and helpful.

Joel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

The attractive woman at the desk made everything pretty easy. And when I needed to extend my rental made that easy too. Overall pretty good experience

MATTHEW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EILEEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter T. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAKI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger C. 
Clasificación:
5.0

Great service.

Kent A. 
Clasificación:
1.0

For whatever reason this location seemed to be inadequately staffed. We waited for nearly an hour before someone helped us. During that time at least three customers just gave up and left. Apparently they didn't need to rent the equipment as bad as we did.

WILLIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL S. 
Clasificación:
5.0

Very friendly and much easier turning in then picking up.

robert V. 
Clasificación:
3.0

The dolly I was given was in horrible condition. the ratchet straps were shot and needed replaced. the center pivot was dry and hadn't seen ANY maintenance what so ever (same with the ratchet straps).

PATRICK R. 
Clasificación:
5.0

Super crew... so willing to help me. Saved me money too! Great!

MARK B. 
Clasificación:
5.0

The truck steering was very very loose the back end of the truck was all over the road it was quite dangerous and very scary it should be fixed before it's rented out to anybody else

YVETTE R. 
Clasificación:
5.0

There was no reason to wait 20 minutes on the phone everytime you try to call this location. You walk in and there is no customers. So what is the wait for.

JEREMY W. 
Clasificación:
5.0

Very good. Five stars. Megan and Blake were excellent! Great experience!

DEAN RICHARD B. 
Clasificación:
3.0

We received far too many furniture pads and were not able to fit the extras in the U-Boxes. It was only a few days before our cross-country move and we no longer had our car. We had to Uber to and from a U-Haul location to return them so we didn't get charged the huge fee. We thought we would return the extra boxes at the same time. We went to the location recommended by the service rep we spoke to and they didn't even accept returns there. They eventually let us leave the furniture pads but we were not able to get our money back for the extra boxes. Overall, that was a huge added stress right before our move date.

Kathryn J. 
Clasificación:
5.0

My perfered drop location near my destination.

ELROY D. 
Clasificación:
1.0

The service was friendly but we were sent out with a defective trailer which would not tighten or stay attached to the trailer hitch. If we had not checked it we would have driven 2000 miles & it would have come unhitched in route. Both the person who serviced this trailer & the person who attached it to our car had to have known that it was non-functional. We could have had a serious accident. This should NEVER have happened! Fortunately we were able to get it repaired before we commenced the trip.

DONNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

The staff on the telephone and at the location in Superior, WI were knowledgeable and clearly understood my needs and requirements. They were very helpful with getting me checked in and again with returning the equipment. I would highly recommend the folks at the Superior, WI location.

BRIAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damien K. 
Clasificación:
5.0

A shout out to Derek who stayed bit later to check our trailer back in. He was in process of closing up and checked us out. Excellent customer service. Unfortunately our pick up wasn't informative on returning the trailer properly so thank goodness Derek was there.

Edward K. 
Clasificación:
5.0

N/C

Michael F. 
Clasificación:
5.0

An easy process, start to finish.

Tony B. 
Clasificación:
5.0

It's pretty great already

DAWN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Honestly it was the employee that really made my experience pleasant. He was courteous, professional and friendly and did not waste my time. He helped get the trailer hooked up very quickly and the return was the same. I think his name was Blake give him a promotion! Seriously am excellent employee

JOSHUA P. 
Clasificación:
5.0

wood kitchen table broken in transit between superior,wi and north fort myers,fl

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike W. 
Clasificación:
5.0

your computer issues make it difficult, info had to be entered 3 times before it took

DANIEL E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C. 
Clasificación:
5.0

Steering wheel sloppy. Driver's side backup light was out. Great AC. Overall good experience.

Maria B. 
Clasificación:
5.0

didn't even have to go inside

STACEY S. 
Clasificación:
5.0

This is a wonderful site and I use it alot with my employment. Staff here is Always helpful and courteous. I recommend them to everyone.

Dawn H. 
Clasificación:
4.0

The gal (manager) in the Superior office does a wonderful job. Besides renting vehicles for work I recently moved and she has always been so helpful & professional Good employees are especially hard to find and good for you to have a great one!!

STEVEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

The lady that was working solo that day in Superior was working hard and the computer system she was working with was very slow. We were happy with the service she provided, but being 3 customers in the back of the line, we waited a while as she did what she could. She was very quick to help when she seemed to have very limited resources. She was great, though. She was right there with every customer ahead of us as well with us, to show us where the equipment was and get the trailer attached appropriately. She was very efficient even as a solo employee. Much respect to her.

Duane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

heidi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
3.0

The light in the back doesn't work, pushed all the buttons and nothing.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

New tires

James F. 
Clasificación:
5.0

Great service as always

Michelle G. 
Clasificación:
5.0

Pro rating if people aren't able to use the rental for the whole day because I had to have it returned by 4:00 so I was not able to get everything done I needed to. I understand it was a busy weekend for this location, but I feel it could have been compromised for customer satisfaction.

Branden L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW L. 
Clasificación:
3.0

for being so short handed, they did a fine job of rental!

marsha W. 
Clasificación:
5.0

Excellent customer service. Truly a pleasure to work with

HOWARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Very fast drop off process. Employee came to the parking lot to show me where to park, and even gave me hand signals to back the trailer up in the right angle. It took a total of 5 minutes and I was out of there! Great return process.

RYAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
2.0

could not go over 30 mph. truck would rev up to 3000 rpms and motor was not sounding good at all.

Morgan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

Very helpful and nice people

JEFFREY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY G. 
No se han enviado comentarios para esta ubicación.

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