Comentarios del cliente para U-Haul Moving & Storage of Stoney Creek

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Stoney Creek

Grado total:

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Ireneusz eric O. en

Grado:

El cliente no dejó un comentario.

Goran K. en

Grado:

Outstanding customer service

Ashley M. en

Grado:

The staff were very friendly, quick, and helpful! I wish I remembered the name of the girl who helped me, but she’s great!

Philp S. en

Grado:

El cliente no dejó un comentario.

Ed F. en

Grado:

Keep up the good work

Fred B. en

Grado:

The only negative thing that I can say, is that I found out a week later, at the place that I picked up the U-Haul trailer (not where I got the hitch installed), is that because my van sits so low, they should’ve installed the hitch so the ball was on the opposite side. When I called this U-Haul place (the one where I got my hitch done), they did admit that they should’ve done that, but that they’d be more than happy to fix that problem for me. Not a big deal, but it is a 30 minute drive (one-way), so I will have to make another trip (to the U-Haul centre).

Timothy K. en

Grado:

El cliente no dejó un comentario.

Carole C. en

Grado:

Nothing! Best service we’ve ever had at a Uhaul facility. Thank you!

Zack G. en

Grado:

El cliente no dejó un comentario.

Glenn T. en

Grado:

We had no problem with the trailer it was just the right size for what we had to move

David R. en

Grado:

There was a closer but this one was ok.

raul r. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

My only comment is that I had booked to pick up the trailer in St. Catharines 4 months earlier and only learned the night before that I had to drive to Stoney Creek approx. 40 minutes away to pick up the trailer. And that's 40 minutes each way, on a long weekend, facing 6 hours of driving once we started our trip back in St. Catharines.

MUSAWIR C. en

Grado:

Nothing to improve, this location is much better than the U-HAUL Brampton location.

Roy P. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

Make sure equipment is there when booking

Norman M. en

Grado:

El cliente no dejó un comentario.

Michael E. en

Grado:

El cliente no dejó un comentario.

Keith M. en

Grado:

The employees at this location I have found very professional and helpful. I will be back.

Daniel H. en

Grado:

El cliente no dejó un comentario.

Jacek G. en

Grado:

El cliente no dejó un comentario.

Cathy D. en

Grado:

We were supposed to pick up close to home and we were given little visibility on our pick up location being changed which totally changed everything. This location was far from the highway and out in the middle of no where for us!

Joseph M. en

Grado:

El cliente no dejó un comentario.

Christine L. en

Grado:

Staff were very pleasant and accommodating.

Steve T. en

Grado:

Michelle is amazing. When I wanted to switch to a larger trailer since the smaller one was too light, she didn't hesitate and swapped the trailer. As the general manager, she has a good handle on what's happening at the location and appears to be attentive to the customers' needs. If it wasn't for her, my experience would've been average.

shane a. en

Grado:

Charming helpful and humorous staff ready to help and offer informed opinions. Easy-peasy!

Louis F. en

Grado:

The staff was great and everything was good as can be.

james c. en

Grado:

I rented a 4x7 Trailer, the length was pretty much spot on. But I don't know how you get that it is a 4ft wide trailer. The inner dimension of the box was about 37', the outer was about 39" and the distance from outside wheel well to wheel well was about 54". So where does the 4ft come in?? If I had something that was 48 inches wide it would not have fit inside the box and would have hung a couple inches over on each side making tie down a bit of a pain.

Jonathan H. en

Grado:

The manager was amazing! She provided me with the best customer service experience I’ve had in a long time. I have rented many truck from uhaul over the years and this has been my best experience by far. Many thanks

Jonathan H. en

Grado:

The manager was amazing! She provided me with the best customer service experience I’ve had in a long time. I have rented many trucks from uhaul over the years and this has been my best experience by far. Many thanks

ASHWANI B. en

Grado:

The employee at Stony Creek UHaul was very helpful and went out of his way to make sure we were taken care of. Wish I remembered the name. Overall a good experience. Thanks!

Jose T. en

Grado:

El cliente no dejó un comentario.

Gary D. en

Grado:

Great experience.

Gary R. en

Grado:

El cliente no dejó un comentario.

KIM S. en

Grado:

The team were amazing, helpful and knowledgeable. Very pleasant to speak with and conduct business. Thank you team from 130 Upper Centennial, it was a pleasure dealing with you.

Scott M. en

Grado:

Great experience with the staff and service at this location!

Kenneth h. en

Grado:

Great service and very friendly staff

Cody C. en

Grado:

Staff great

Luann E. en

Grado:

Very satisfied overall☺

Eric P. en

Grado:

Staff was very helpful and eager to assist when called upon.

Shari C. en

Grado:

It was ok.

Kevin B. en

Grado:

Great location, great staff and the manager Michelle was very very understanding and superb. She is a gem and very passionate about her job and the customers in her store. Kevin

doug k. en

Grado:

I'm not happy with the over due account crap still being sent to me. My accounts have never been past due

Kevin B. en

Grado:

My experience at this location in Stoney Creek was very enjoyable and professional. Everything worked out well with my services: U Haul Truck and Storage. Michelle P. The Best !!! KB

leroy d. en

Grado:

You just sent me a transaction report saying I moved out of my unit on the 10th. I moved out on the 1st and notified the person who I returned my truck with. Terrible experience!!

Caterina G. en

Grado:

I don't know what happened I got the storage but I couldn't get my things in cause there was a key lock on the one that I got. I first was told that the computer said we didn't have 24 hours access

Constance H. en

Grado:

It was a stress free move

Brent B. en

Grado:

Yes

KAREN A. en

Grado:

My only concern was the increase to my rental fee over 2 years. I started at a rate of $80ish /mnth & ended with $99/mnth. That is a stiff increase over a 2 y period. Staff very professional & helpful

Peter T. en

Grado:

Could be open to access unit until 9pm every night.. otherwise no issues

Richard R. en

Grado:

Everything was all good tanks

Ron C. en

Grado:

I had no issues at all with this storage facility, The people at the service counter were very helpful.

theo l. en

Grado:

Very helpful

Judith H. en

Grado:

Experience met all expectations

Katrina W. en

Grado:

Only small issue was the door would pop off the track. But we weren't in and out often enough for it to matter. Clean, well lit even the lockers were lit.

MEREDITH H. en

Grado:

Everything was fine.

katrina b. en

Grado:

Vittorio saved my skin when I needed help!

James B. en

Grado:

The only thing was the price a month was a little high

NICK P. en

Grado:

Only one issue. When they did the roof l. I had 3 flat tire, due to roof screws. They said could have picked it up anywhere. I doubt. The day after visiting the storage. My tire was low 3x. That was o

Janice P. en

Grado:

Our unit had water damage. Very poor storage facility! Filed a claim with uhaul Canada. Drywall falling off, tape falling off, water Mark's on the drywall. Holes in the unit

Terry L. en

Grado:

Extremely helpful staff went above and beyond helping me out . Would highly recommend them and there facility

W-Christopher M. en

Grado:

nice operation with all my questions answered

Megan D. en

Grado:

Nice, clean and secured. I even noticed some upgrades happening to lockers and the grounds! Just wish access hours were 24/7 as my husband works shift work and it is hard to work around storage hours.

FLAVIUS C. en

Grado:

To bad i cant attach pictures or videos with the RAT'S i had in my unit that i rented for 1 month there .. I had damages for over $2000 and all U-haul said "was you didnt buy insurance so we dont cvr"

Michael R. en

Grado:

A great experience