Comentarios del cliente para U-Haul Moving & Storage of St Cloud

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of St Cloud

Grado total:

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Melissa M. en

Grado:

Lady knew everything - great staff.

Bonnie M. en

Grado:

We rented a trailer and it would be nice if you would have direction to get. Tell people to go west on Hwy 23 to Hwy 15 north. Turn right on Hwy 15 go to Veterans Dr. Turn right go to 30th Ave turn right and about 1 1/2 block on your left. Print this out for people to use. It's hard to use phone and drive. Thank you!!!

Terry B. en

Grado:

This is a great place to rent U-Haul equipment from. They are always helpful and always help you hook up the trailers.

Brenda B. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

El cliente no dejó un comentario.

Jessica K. en

Grado:

The employee who set up the reservation and hooked up the trailer was knowledgeable, efficient, helpful, and ver personable. She did a great job, and I would definitely come back again due to her great customer service.

Daniel Z. en

Grado:

Benjamin did a great job explaining all as well as his customer service. Emily helped make it a quick transaction. Good job by all!

don M. en

Grado:

El cliente no dejó un comentario.

Trisha B. en

Grado:

The staff was able to accommodate us last minute due to another company in town renting our vehicle out to another individual which overlapped our reservation. The staff was very friendly and very helpful! We won’t choose or recommend any other company in town except for UHAUL for future rental needs.

Terence S. en

Grado:

El cliente no dejó un comentario.

Nathaniel B. en

Grado:

El cliente no dejó un comentario.

Susan N. en

Grado:

El cliente no dejó un comentario.

chad E. en

Grado:

No complaints and Very Satisfied!

Rodrigo H. en

Grado:

El cliente no dejó un comentario.

Mary K. en

Grado:

maybe could give discount for extra fuel I put in tank. Otherwise good service.

Amanda H. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

Nothing - I forget the name of the lady that's helped me the past few times but she's always been super helpful and accommodating.

KENNETH V. en

Grado:

El cliente no dejó un comentario.

michael U. en

Grado:

Michael made it quick and painless! So thank you Michael!

Mark J. en

Grado:

Get more help 1 person working on a sat morning took 45 min to get in line. what a joke.

RYAN S. en

Grado:

Everything went well and as expected.

Tammy V. en

Grado:

The two employees who helped me... a gal who check my reservation and made sure all equipment I rented were in the truck and the guy who quickly checked me in upon returning the truck (right in the parking lot ??) were great, quick, and curious, great experience at the St. Cloud, MN UHAUL location, thank you!

Paul S. en

Grado:

El cliente no dejó un comentario.

john B. en

Grado:

El cliente no dejó un comentario.

Becka D. en

Grado:

El cliente no dejó un comentario.

Patrick W. en

Grado:

El cliente no dejó un comentario.

MIKE H. en

Grado:

I liked the return process! It was well marked and well organized! Great return experience!

Anne K. en

Grado:

El cliente no dejó un comentario.

Marylyn L. en

Grado:

El cliente no dejó un comentario.

MIKE B. en

Grado:

El cliente no dejó un comentario.

Kathryn W. en

Grado:

Very friendly, curtious staff. Uhaul vehicle was nice and clean.

Isaac B. en

Grado:

This uhaul location was excellent.

Jacque L. en

Grado:

Friendly staff, very helpful. Only issue is there could be a line so be prepared to wait.

Michael E. en

Grado:

Everything was great.

Mary G. en

Grado:

The staff was helpful and very friendly.

Michael L. en

Grado:

El cliente no dejó un comentario.

Alma M. en

Grado:

Everyone did a good job. Thank you.

Robert B. en

Grado:

The storage facility was rampant with mice. After 30 days, we found our boxes full of mice feces and holes. While unpacking we found live mice in our boxes. We should receive a refund.

ARNOLD H. en

Grado:

Mike Herron is very professional and friendly. He has serviced my account for years and has been a pleasure to deal with. I have been proud to recommend others to come to Mike's branch to use UHaul.

Nancy K. en

Grado:

My rating would be different if it's was an isolated incident, but this is the second time. In 6 months ,and if you count everything I lost due to water, mold and mice, I lost! But the ASM was nice

Robert B. en

Grado:

Friendly, helpful staff. Took care of every need and answered all questions.

Patrick B. en

Grado:

Emily was polite , professional & efficient.

Michael B. en

Grado:

U-Haul has my highest regards; clearly maintaining #1 status on every level; above all other competition. CRITICAL COMMENT: your business standards are excedingly professional Way too professional!

Shawn S. en

Grado:

The only issue we had with the storage unit was that another unit had food in it, and this resulted in mice getting into ours. The staff rid us they were aware, and we dealing with it.

tom a. en

Grado:

Management is superior to competition.

Nancy K. en

Grado:

They are all very helpful, I would recommend to all I know.

edwin w. en

Grado:

I really Enjoyed renting from U Haul they where very helpful and nice, I really like them because unlike any other business renters they are ok with is renting but for one month no strings attached

Jody K. en

Grado:

Mike is always friendly and and respectful. I will definitely return if need. The entire staff is great!!

edwin w. en

Grado:

The employee who attended me was very nice, very helpful and even willing to re Explain things all over again, he was patient and did provided great customer service.

Amylia C. en

Grado:

Service was friendly but staff wasn’t very knowledgeable.

Eric S. en

Grado:

They were 4 hours late on my ubox pickup time even though I'd let them know a week before I wanted them. They kept calling me saying that they were really busy and would get to it as soon as possible.

Jean S. en

Grado:

Convenient location and hours.

david c. en

Grado:

Everyone was helpful and kind

Russell M. en

Grado:

it worked well

Elizabeth L. en

Grado:

It would be good to tell people ahead of rental that your Uhaul pods require a lock. When we picked ours up a lock had been put on with no key available. We had to take the pod back to get lock remo

Heather R. en

Grado:

Friendly service and fair pricing.

Lesley F. en

Grado:

The trailer I reserved to haul my vehicle did not have working taillights which caused me to make 2 trips instead of one way. Also , I could not haul my vehicle and it is still in my original location

Shawn S. en

Grado:

The staff was great, and so helpful! We needed to upgrade our unit, and they made it seamless! Thank you!!

AUGUSTUS O. en

Grado:

A excellent service

Richard A. en

Grado:

Very professional staff and helped out when needed

Caroline C. en

Grado:

Just have more help at the counter will help things go smoother rather then having one person doing it all. Just a helpful hint.

brianna V. en

Grado:

We stored our daughters college dorm room stuff here for the summer. We weren't sure what to expect but we picked it all up and moved it back in everything was in perfect condition.

Sue G. en

Grado:

I felt safe when going to the unit at night -- but there were times when waiting for customer service was a bit long and sometimes communication was a bit strained. Important things were fine

Patrick K. en

Grado:

Your online communication was excellent. Billing notices and all.

Thomas K. en

Grado:

The Doors were extremly hard to open. In fact, my Wife could not do it by herself. I will check to see if your competitors have better doors before I would return. Staff was excellent.

MOHAMUD U. en

Grado:

Staff was freindly

mary c. en

Grado:

I’ve used the U-Haul location in St Cloud a few times over the last 5 years and always find manager, Mike Herron, and staff to be helpful, efficient and friendly. Thanks y’all!

elizabeth t. en

Grado:

Mike helped me through some problems with my unit. He communicated well and was helpful on several occasions. I was grateful for his professionalism and help.