Comentarios del cliente para U-Haul Moving & Storage of Springfield

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Springfield

Grado total:

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Victor C. en

Grado:

Truck was dirty, I had to pick up trash before I could use it, truck runs like it has a million miles on it, not a smooth ride. Drivers side mirror is broken i had to keep opening my window on highway to push it out so I could see incoming traffic. TERRIBLE....

Cheryl P. en

Grado:

My needs were met quickly and efficiently!

Awal S. en

Grado:

No comment

Michelle D. en

Grado:

Very happy with service!

Jeffrey D. en

Grado:

The people are very nice at this location. The truck looked good on the outside, however jh 1932 had no power to climb hills empty, the front shocks were blown, the steering needed an alignment.

Felix C. en

Grado:

Love the speedy check out and check in

Margaret S. en

Grado:

Nothing. It was great.

Pat C. en

Grado:

El cliente no dejó un comentario.

Sarah A. en

Grado:

El cliente no dejó un comentario.

Stefan A. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

Everything was awesome and reliable. The person that checked me in and out deserves a raise he did a fantastic job.

Kenneth T. en

Grado:

Nothing they are always great, my family has been renting from here 20+ years

BHANUKRISHNA J. en

Grado:

Initially, I was asked to collect the truck from the place which is around 20mi from my place. Again, a day before my pickup, got a call from customer service and they changed the pick up location which is 60mi away from my place, which resulted in wasting my lot of time in going and picking up the truck. You should maintain the availability of equipment's in a proper manner. Didn't the agent aware of what is available and what is not at the time of taking reservation???

Kim S. en

Grado:

I was charged 50 ti hold rental was taken out of bank day i rented, when i went to pickup truck they had no record that I had paid them 50. Then when I returned truck 10 minutes before i was supposed to, guy checking my truck in said computer froze and that i wouldnot get charged a late fee, well nect day there was a 20 late fee on my reciept.

Kevin S. en

Grado:

Keep up the excellent job that you are currently doing!

Shantaya W. en

Grado:

El cliente no dejó un comentario.

Richard G. en

Grado:

El cliente no dejó un comentario.

Derrin G. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

El cliente no dejó un comentario.

Liliberth M. en

Grado:

Great customer service at this location but I got over charged by too much money. Not happy with U-Haul.

Adolfo S. en

Grado:

El cliente no dejó un comentario.

Leslie P. en

Grado:

El cliente no dejó un comentario.

Lesby B. en

Grado:

The only thing was when I went online to safe Uhaul truck back on weekend 8/23 to change to 8/31...I asked fir a dolly and today told me there was no more...I had hired 2 men to help me moving..both of them asked me if they had a dolly cuz their back...I said no...I was lucky they still decided to help me moving out my old apartment and to my new one...hopefully next time I will had a dolly or something similar b4 hands....hut overall...Uhaul on Boston red is far never had a fimplained about customer service hut today about a dolly...but is all good..mom still.0leased with you guys and will still going hack to rent from you??

Michael B. en

Grado:

El cliente no dejó un comentario.

Rosaida M. en

Grado:

It is always good

Angel M. en

Grado:

El cliente no dejó un comentario.

Constantine D. en

Grado:

El cliente no dejó un comentario.

DANIEL D. en

Grado:

I used the pre registration online and check in was quick. Check out was quick

Rolando L. en

Grado:

Good service

Maureen B. en

Grado:

i am and elderly woman and the manager was very nasty toward me because i had an accident in the truck....i only authorize them to take out the cost of the rental..he try to take 900 hundred .dollars out my account sunday ..when i return the truck...he say if i did not gave cash ..he would go into my account and get.....i want to have my insurance adjuster to see it...i have that right. i end up in hospital from anxiety attack. he try to steal my money out of my checking..

Daniel B. en

Grado:

El cliente no dejó un comentario.

Bruce M. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

Curtis J. en

Grado:

Keesha was phenomenal. She was very professional and helpful. I'm so glad I came to that store

Shelia M. en

Grado:

The staff was beyond helpful and made sure they did everything they could to make things easy for me. I highly recommend this location!

Mark R. en

Grado:

Staff was very helpful and attentive to both myself and all the other customers in the store. And very patient, polite and understanding as well as efficient. Great bunch of employees and services.

NAncy A. en

Grado:

The manager was great and forward towards my concern and questions happy birthday

Lisa B. en

Grado:

They were very helpful and thank you.

Lisa B. en

Grado:

They were very helpful thats all I have to say I will recommend to any one else. Thank you

Theresa S. en

Grado:

Manager was very helpful and patient while reserving a unit for storage. We did not feel rushed while trying to decide.

april m. en

Grado:

This experience was 100 times better than the last time i went here.

rafael I. en

Grado:

It seems that you are force to buy a lock.

Jane C. en

Grado:

The cleanest outdoor unit I have ever seen and I have seen many. Staff was friendly and patient!!

jose z. en

Grado:

Helpful staff. The lady that took care of me was amazing and thoughtful.a part time employee I think she is a teacher by day. I would use uhaul again.

Mary S. en

Grado:

I was very happy with your spfd location.

tenisha t. en

Grado:

Good services

Dave W. en

Grado:

Murphy and Kiera were great. Best customer service I have seen in a long long time. Kudos to both of them!!!

LISA O. en

Grado:

My daughter's belongings were intact and secure. Desk crew pleasant and helpful at all times.

Janine S. en

Grado:

Yesterday I needed to access my unit and it was very busy at this location. However, when I swiped my access card, my presence was still acknowledged by a ‘hello.’

patricia j. en

Grado:

nice place rent a truck or storage ECT there the people that work there are nice also

alfred b. en

Grado:

I have always went with u haul from 1960s til now when I needed storage or moving, they aways will be #1 to me!! from the staff, real clean storage to well lighted and completely safe storing !!!

Eliseo G. en

Grado:

Need to fix back door Don't feel welcome Need value customers Need to build a good customers relationships

Lori r. en

Grado:

I had a pleasant experience during my recent move.

Eliseo G. en

Grado:

Better customer service

Eliseo G. en

Grado:

Better customer6 service

MICHAEL K. en

Grado:

Thank you. Great service and people