Customer Reviews for U-Haul Moving & Storage of Spring Valley

1,601 comentarios

5220 S Jones Blvd   Las Vegas, NV 89118

(702) 220-7777

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 220-7777

5220 S Jones Blvd
Las Vegas, NV 89118

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Wet t- shirt contest. ;)

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeykob E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy G. 
Clasificación:
5.0

We lost . The truck key was never programmed correctly. Do what ever you were going to do anyways. BILLING for use of an inop, broke down- VIC NEVER stops! Like a Swiss Watch- humming! Bonus...Our reserved, rented reserved space Was rented. Manager DID provider A gas allowance! WINNING!

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christie F. 
Clasificación:
5.0

very quick and prompt service. Thank you very much! u guys are awesome

Nick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martina M. 
Clasificación:
5.0

The truck is in need of an alignment. It was pulling to the left. In turn, the gas mileage was horrible. Other than that, there were no problems and the customer service was great.

Brenda S R. 
Clasificación:
5.0

El cliente no dejó un comentario.

sonny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerardo A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
5.0

Easy pick and drop off, great communication and overall experience!

Kinley K. 
Clasificación:
5.0

Kimberly was awesome.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
3.0

Not ask all the same questions as already filled in on-line with the purpose of making the counter experience quicker

Adam K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAYAN BORISLAVO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trayan T. 
Clasificación:
5.0

Excellent very convenient and Jeff is super helpful!! Thank you again!

LANCE P. 
Clasificación:
5.0

I was very happy with the truck & people who worked at this location. No complaints at all. I've used them before for various moves and will continue to use them.

James S. 
Clasificación:
5.0

Kimberly was friendly, attentive and fast in getting me into the truck that I rented. Would recommend going to the Jones Blvd location.

BRIAN J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Raquelle C. 
Clasificación:
5.0

If there can be an alternative way that isn't online to turn in the rental it would be helpful to those with no smart phone or that don't know how to use one. My phone was damaged during the use of the Uhaul and it became almost impossible to report that the vehicle was returned on time and in the same condition as rented. Other than that this company is amazing!

ROSA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khantelicia E.  |  First Impressions 
Clasificación:
5.0

Gold stars all around!

Ashley R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alicia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ve D. 
Clasificación:
5.0

Very much appreciated, very helpful staff.

Mathewos M. 
Clasificación:
5.0

No comment it is very very good service everything good thank you so much

Yeneneh K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd M. 
Clasificación:
3.0

There were 3 guys working inside, sitting on their phones. ONE of them should walked outside with me to show me which truck to take. Instead, they just pointed from their chair. They were nice but lazy.

Stacy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SURACHART S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK M. 
Clasificación:
5.0

I actually go a few miles out of my way and skip a few closer options to use this location. Always 5 Stars

Joshua T. 
Clasificación:
5.0

A very clean & Professional people and Location.

Gary H. 
Clasificación:
5.0

Uhaul and the moving helpers were top notch. Very very happy with my experience. Thank you for making the hardest part about moving, end up being the easiest.

Casey B. 
Clasificación:
4.0

I'm still in the moving in process ... So far from my experience and what I've seen everything has been easy to figure out and convenient. The monthly rate is affordable and the facility is very clean and well kept up... Nice place ...

Jason W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan C. 
Clasificación:
5.0

Kimberley was fantastic! she answered all of my question and assisted me all the through the booking process.

Jemishia C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Audra C. 
Clasificación:
5.0

Very helpful and nice staff

shauna O. 
Clasificación:
5.0

The service was exceptional, we were well looked after. Very kind, thoughtful service.

Dianne W.  |  First Impressions 
Clasificación:
5.0

The units were very clean and accessible. The staff was very friendly and professional. If you are looking for a storage facility, i would recommend this one to anyone.

Scott M.  |  Overall Experience 
Clasificación:
2.0

I was not informed that I was going to be charged after the truck was returned.

Talisha R. 
Clasificación:
5.0

The service was perfect. Excellent storage. Thank you 

Susanna W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon W. 
Clasificación:
5.0

Rental staff were awesome!

Chad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRETCHEN L A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bart H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald K.  |  First Impressions 
Clasificación:
5.0

My whole experience from rental to return was a very good one. The facility was very clean and the employees were quite friendly and explained the process very clearly. The pick up truck was very clean at pick up. Needed to extend for a day and there was no hassle at all.

Sara A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sylvia M. 
Clasificación:
5.0

As you know the weight of moving can be a very heavy load(s). It was soothing to have someone so efficient and polite. Helped to make this a memorable experience!

Tommy T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  First Impressions 
Clasificación:
5.0

Perfection!

Cassandra A. 
Clasificación:
5.0

Excellent customer service...I also used the movers; Supreme Movers were excellent and accommodating. I will use each again in the future

Joyce R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross D. 
Clasificación:
1.0

I have always used Uhaul through out my life. This is the 1st bad experience I've had. I switched my reservation from Friday to Thursday since it was my daughters only day off to move. The gal who I spoke with when I turned in the 1st Uhaul we used that week said no problem. She negated to tell us this particular store closed at 7pm my reservation was for 7:45pm if I had known I would have made proper accommodations to leave work early to get there prior to close. I called the 1-800 customer service to see if any other location in town would be able to fit me in and they proceeded to walk me through the online check in which I didn't know you had. The app was a nightmare it took 2 hours to check in so it pushed the moving back 2 hours now 11pm and I had work 7am next morning. Long story short I ended up extending because my daughter got injured the next morning broke her ankle and we had a half unloaded truck. When I finally finished unloading the return location yet again was closed so I had to check in the truck via the app once again on the phone with customer service for about 45 minutes this round. Again a nightmare, she told me not to worry she would notate the account and there wouldn't be extra charges. Wrong, I was highly disappointed when I saw my checking account the next morning and the receipt I received via email. Not only was I charged an extra day but 20 for late return and insurance which I never opt into since I have my own insurance and have done this every time I use you folks. Even though this was the 1st time this was a nightmare move for us and got not much sympathy or help so far in fixing this situation so I will be looking around for a different provider. I am still waiting for a call back from a manager to rectify the charges.

Monica B. 
Clasificación:
5.0

Can ‘t think of a single thing, service was excellent!

Lou L. 
Clasificación:
5.0

Quick clean EZ thanks!!!!

BENJAMIN KYLE N. 
Clasificación:
4.0

Great location, check in and out was a breeze, the staff was helpful,freindly, even the GM. Gracias

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis W.  |  Overall Experience 
Clasificación:
5.0

Very easy transaction. Front desk representatives were all professional and courteous (Two males and one female) on Sunday 2/6 @ 12:30p(ish). Will definitely recommend to friends and would definitely use again.

SUSAN ANNA S. 
Clasificación:
5.0

FINALLY MOSTTTTTT of the people in Vegas have been GREAT! (With the exception being 2210 w bonanza and 2001 w bonanza. Their employees are TERRIBLE. Even attacked me.) BUT the people here been GREAT!

JON C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DONNA G. 
Clasificación:
4.0

Jeff Is the best. Period. The whole crew makes my life easy. This is the best uhaul in Las Vegas by far.

Scott C. 
Clasificación:
5.0

I can only speak about rental trucks, no improvement needed. Service was fast and friendly. In both check out and check in.

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY LEE M. 
Clasificación:
3.0

I was trying to figure out why I was charged so much, because I literally only drove the van barely 6 miles throughout the entire trip. The mileage on my sheet had a different mileage from what was on the van's dash, they charged me for almost 25 miles. I was overcharged and can't blame anyone but myself for not paying attention. I hope that they weren't trying to scam me, because that really pissed me off. If I can find a better rental place, I won't be back to U-haul in general. If not, than I will be overly anal whenever I conduct business with any U-haul. As well, you can start giving a military discount.

ISAAC EMERY S. 
Clasificación:
5.0

Not a thing! Overall flawless experience, and wonderful staff. I will be back many times to rent again!

Colton B. 
Clasificación:
5.0

No comment

Michelle T.  |  First Impressions 
Clasificación:
5.0

No improvements for the LV team. Extremely healthful with both the trailer and moving supplies. They even called a close location to help us find some additional boxes. U-Haul, Me-Happy!

dave G. 
Clasificación:
5.0

Jeff is the best in the business! I drive out of my way to rent from this location! A+ Scott

Scott C. 
Clasificación:
5.0

Laura Thank You to make my move in fast.

Helen N.  |  First Impressions 
Clasificación:
5.0

I highly recommend Luis and the staff at Uhaul on S Jones Rd in Las Vegas!! I have dealt with them for months from renting a truck to renting a storage unit, and they are the best! Best Customer Service Ever!!!!

STEPHANIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
4.0

Good location, access to my storage unit was a breeze. Great deal, one month free and came with a lock, great deal, thank you

George L.  |  First Impressions 
Clasificación:
5.0

Always helpful and easy to reach! Plus they give military discount!

Andrea J.  |  Overall Experience 
Clasificación:
4.0

Not bad, A bit pricey but over all it went smoothly.

DAVID MICHAEL D. 
Clasificación:
4.0

Don't know weather or not Covid had anything to due with the 0$ move out special , but that was totally a life saving deal. Thank you UHAUL. AND STAFF ESPECIALLY at S. Jones and. Reno.

Daniel Anthony M.  |  Overall Experience 
Clasificación:
5.0

Kimberly is amazing, super helpful, courteous, knowledgeable and very organized,,, she should be the manager at my store on Jones and hacienda!!!

John J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHATIERA D. 
Clasificación:
4.0

Everything was great but the truck smelled horribly of cigarette smoke.

TYSON R. 
Clasificación:
5.0

Staff is very helpful and friendly!

Joffa L.  |  Overall Experience 
Clasificación:
5.0

Outstanding customer service!

Leury R. 
Clasificación:
5.0

Very clean, friendly, and helpful. This was a great first experience using uhaul storage. This staff was amazing and of ever needed in the future, I'd definitely go back. Gracias.

MICHAEL G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wynette T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martini B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorena M.  |  Online Move In 
Clasificación:
5.0

This location was better than other locations. The employees are very friendly and helpful here.

CHARLES BLADE H. 
Clasificación:
5.0

They have all been amazing and very helpful I appreciate the staff at this location

Tina Angenette L.  |  First Impressions 
Clasificación:
5.0

Doing a great job - keep it up

Gregory L. 
Clasificación:
2.0

I thought I rented a 15' truck, like I did last time, but I moved the same items as last time, and it was too short. I believe the truck that was given to me this time was only a 14' truck not a 15'. The sticker I saw on the inside of the truck said it was a 14' truck. Or the design is different which causes it to have a shorter bed. Because if this difference, I was not able to close the door all the way. Also, I got a phone call the next day saying that my card was declined, but when I brought up my card information online, it showed that U-HAUL had charged and credited several charges. So it appears that U-HAUL couldn't get its charging process worked-out and instead of figuring out that they had a problem internally, they called me saying that I was at fault. Not a good experience!

NORMAN DUNGO C. 
Clasificación:
5.0

Everyone was very nice.

ROBERT HAYDEN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannie P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannie P. 
Clasificación:
5.0

I was especially sad to leave and it was not by choice but the staff was always friendly, overly helpful and always surprised me. Brought tears to my eyes and I wish nothing but blessings upon the people running this location. Thank you - Russ

Russell W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharyn K.  |  Overall Experience 
Clasificación:
5.0

Great staff who were very helpful and friendly. Top notch especially when compared to the majority of Uhaul experiences.

Harvey C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAN SOTO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith B. 
Clasificación:
5.0

I had a great experience with the facility and staff. Unfortunately I came upon a financial situation the caused some disturbance on my part, so I was incredibly grateful for the settlement options Laura offered to me. Gracias.

DAVID L.  |  Overall Experience 
Clasificación:
5.0

Everything is so good, I am so lucky to get a new truck. This is my first time to drive a little truck, the truck worked well, the employees of U-Haul were so kind, It's great for move to a new home, highly recommended.

Yanfei X. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON RICHARD H. 
Clasificación:
5.0

Kimberly did a great job, was very efficient and helpful!

Becky T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD EUGENE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITH L B. 
Clasificación:
3.0

One of the lady wanted to charge me more per mile, when I reserved with time for the right mileage. But another lady fixed the problem. Thanks for the help Kim .

JORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David J. 
Clasificación:
5.0

Very clean. Exceptional friendly staff. Highly recommend.

Cathy D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip T. 
Clasificación:
5.0

Nothing everting was as I expected it to be

Ronald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE RENEE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL DWAYNE M.  |  First Impressions 
Clasificación:
5.0

On my case especially at the Covid 19 , I have a trouble to keep my bills on top!!! I did call to the office and talked with a management department to help me I can payed in two times a month, Uffa what's a help they give me!!! I never ever wll found nice company to work with like Uhall...They are note 10000

Nina W.  |  Overall Experience 
Clasificación:
5.0

Good now....easy peasy

Beverly N. 
Clasificación:
5.0

El cliente no dejó un comentario.

1702997418 S. 
Clasificación:
4.0

It was convenient and clean.

Angela H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian N.  |  First Impressions 
Clasificación:
5.0

Friendly and polite. The whole process was great. Will definitely go here again!!

MEREDITH CLAIRE C. 
Clasificación:
4.0

Truck could use some new tires and brakes. Was ok for around town, but probably not safe for long distances.

Austin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G.  |  First Impressions 
Clasificación:
5.0

Would be greater if I had the car fully loaded.

THEODROS WOLDE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHYVERNON R. 
Clasificación:
5.0

Nothing everything is amazing already.

Karla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie ray W.  |  Overall Experience 
Clasificación:
5.0

Incredibly friendly.

Cathy D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  Overall Experience 
Clasificación:
5.0

The lady Lauren in office must be the kindest most patient employee at uhaul she understood my situation provided multiple solutions to help and I couldn't be happier than I am now. To Lauren thanks for making usual and the rental process fast and managable

Adam I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS ANDREI H.  |  Overall Experience 
Clasificación:
5.0

The staff were awesome to help me as a walk in even though it's confusing with online reservations there tends to be mix ups in timing but the staff worked it out they were great thank you very much

Gregory F.  |  First Impressions 
Clasificación:
1.0

Reserved a 10×10, was given a 5×15 with all the depth of a small apartment closet. Impossible to store any furniture. Kimberly was lovely but the woman who stepped in to "help" me was horrible. Rude and unprofessional. In the few minutes I was in that office I watched her get rude with the other girl(Kimberly) working there. Even while Kimberly was on the telephone trying to assist another customer.

Amber M.  |  First Impressions 
Clasificación:
2.0

Just rude

Jorge E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Salomon D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica Renee R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald B.  |  Overall Experience 
Clasificación:
5.0

Jeff is amazing!

Jenna F.  |  First Impressions 
Clasificación:
5.0

Awesome people. They work with you to make things right.

Thomas W.  |  Overall Experience 
Clasificación:
2.0

The woman that checked me in was rude and inefficient. The young man working with her completed my check in was very nice. Also, there was no lock in my unit.

BRUCE ALAN P.  |  First Impressions 
Clasificación:
5.0

Great customer service!

GREG S.  |  Overall Experience 
Clasificación:
5.0

Kim was very helpful and made my move out experience a good one:)

JON A. B.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for all you do, keep up the good work

CHRIS H.  |  Overall Experience 
Clasificación:
5.0

I rented space from you 3 or so YEARS ago. Not sure why this survey is coming in now!

Nancy G.  |  First Impressions 
Clasificación:
5.0

JC was very helpful sweet nice and explained every thing in detail . Very patient love the experience.

RUTH GURROLA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista S.  |  Online Move In 
Clasificación:
5.0

Convenient and helpful, good staff as well, thanks.

Erik E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raichele S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RUBEN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrad F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kowan C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa l.  |  Overall Experience 
Clasificación:
5.0

Girl at the counter was nice, polite and courteous.

BERT R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCUS ANDREI H.  |  First Impressions 
Clasificación:
5.0

great place, rates are expensive

Mark S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alexis n.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Naeim M.  |  First Impressions 
Clasificación:
5.0

Kimberly was exceptionally helpful throughout the whole process. Couldn't have asked for a better employee.

James S.  |  Overall Experience 
Clasificación:
5.0

Hi uhaual , but I am charged two times. In one reservation. Would you pls check my bill and reverse the one transaction. Couldn't able to reach customer service over the phone. Long holding . Thanks !

Abraham F.  |  First Impressions 
Clasificación:
5.0

I had a Wonderful experience when I came to ur store. I was having a bad day and Malik turned it around for me. He was so helpful and considerate. I have a storage unit there now and every time I go there I plan to stop by the office and say hello. I Appreciate Great Customer Service. It really makes a difference. Thank u

BRENDA Denise M.  |  First Impressions 
Clasificación:
5.0

Very quick process and friendly staff who obviously have experience working with truck rental and storage. Thanks, Jeff and Laura! You made my difficult moving experience a lot less stressful!

Stacy N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne R.  |  Overall Experience 
Clasificación:
5.0

The lady at the front desk was extremely helpful and got us taken care of right away.

HEATHER YANIRA V Z.  |  First Impressions 
Clasificación:
5.0

Clean and friendly staff, I would highly recommend this Uhaul facility.

Mark Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen J.  |  Overall Experience 
Clasificación:
5.0

I am completely satisfied with the staff and facility and would recommend it before recommending any other storage facilities

John L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris K.  |  First Impressions 
Clasificación:
5.0

The staff are ALL super friendly and very knowledgeable. They are super nice and will go out of their way to help you out.

Arlene S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Krista F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy c.  |  Overall Experience 
Clasificación:
5.0

Extremely happy customer and would highly recommend for storage/ moving vehicle rentals.

Angela D.  |  Overall Experience 
Clasificación:
5.0

The staff is amazing, I've had my stuff in storage before this is the best unit I've ever used. Thank you for your kindness and making it easy for me to move in and out.

Rhonda M.  |  Overall Experience 
Clasificación:
5.0

My actual move in date for the storage unit is 3/12/2021, not 3/9/21. Would you please change the date? The representative who helped me was very helpful, friendly, and had a great attitude. I was very pleased with Laura's client service skills. Gracias

Elizabeth N.  |  First Impressions 
Clasificación:
5.0

Great customer service! I'd recommend this location to all my friends and family! Thank you all for safe guarding my belongings! Appreciate all of you for working through this pandemic with excellent customer service!

Melinda R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy H.  |  Overall Experience 
Clasificación:
5.0

Fast friendly service. Best U-Haul experience I have had. Please keep up the great customer service.

Celeste V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nirav P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

fatima h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Geremu H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Celeste V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

fatima h.  |  First Impressions 
Clasificación:
5.0

I had this unit for 5 years and I absolutely loved the staff. Everyone took great care of me. Jeremy helped me and always put me as a customer priority. He has real leadership quality's. Thank you uhaul for everything y'all have done for me!

Natasha T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD FRANCIS D.  |  Overall Experience 
Clasificación:
5.0

I purchased this storage unit online and the process was quick and easy. They even included a lock which was waiting for me in the unit...perfect!!

Adam K.  |  Online Move In 
Clasificación:
5.0

Thanks sincerely.

JOE N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina D.  |  First Impressions 
Clasificación:
5.0

The staff are wonderful!

Katherine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  First Impressions 
Clasificación:
4.0

I would have given an excellent BUT, I need the business name not my person name on the account. I asked it to be in DNA Analytical can you change this?

DNA Analytical Services L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle P.  |  First Impressions 
Clasificación:
5.0

The most friendly people here. They went out of their way to help me more than once. Could not have asked for a better experience.

SUSAN F.  |  Overall Experience 
Clasificación:
5.0

This Uhaul is an excellent location. I spend a lot of money their on rentals, boxes, and supplies. The staff is always friendly, helpful and respectful. Great spot that really helps my business grow.

JACOB P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D.  |  Overall Experience 
Clasificación:
4.0

We came in with 26 foot U Haul dollie with car. Had to go to different location to drop off dollie. Camme back ,unloaded into storage, had to pay the onloaders extra plus the driver extra, total of $ 100.00. That was not a gpod experience. Would like my $100.00 back

HANNA D.  |  First Impressions 
Clasificación:
5.0

I was with Jeff @ the Jones location For 2 Years can't think any U-Haul in this country is more profesional native Nevada residence Sincerely Randall D'Anna

RANDALL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W.  |  Overall Experience 
Clasificación:
5.0

Friendly staff, very knowledgeable and helpful.

DANIEL DWAYNE K.  |  First Impressions 
Clasificación:
5.0

Amazing team! Thank you, Jeff for being such a great manager! A. McClellan

Armetha M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA R.  |  Overall Experience 
Clasificación:
5.0

Friendly staff very helpful. Thank you!

Julie J.  |  Online Move In 
Clasificación:
5.0

Both of the gentleman at the U-Haul office that helped me rent my unit and the customer service agent I booked it with over the phone were all very nice and helpful. When you're under the stress of moving and you're completely exhausted it's always nice when people make things a little easier. Gracias

JENNIFER M R.  |  First Impressions 
Clasificación:
5.0

Everyone that was very polite and my storage unit was clean. Also outside units are well-insulated. Good experience with these folks.

Keith A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ABBAS R.  |  Online Move In 
Clasificación:
5.0

JC is amazing! His customer service is A+! He made suggestions, assisted me when my luggage was too heavy for me to carry, very encouraging during my transition of moving. His kindness and professionalism is top notch! The young lady that was working with JC (8/8/20) was quite the opposite, unfortunately. She appeared to not want to be there, watched while JC assisted the majority of the customers and left during very busy times.

Armetha M.  |  First Impressions 
Clasificación:
5.0

Jeremy Dawes rocks at customer service! You guys are lucky to have him he is pretty special and AWESOME at his job.

Shelby D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Drina C.  |  First Impressions 
Clasificación:
5.0

I am going to miss the staff of Jeff for they are always there just like Jeff. Their services and friendliness will give you a smile and they always take time when you go to their office and chat a bit. The estra mile of services we got form this facility is absolutely incredible. There is no word I can say but just continue the excellent services you are giving the communuty. You guys take care and will be missing you this..............................much! God bless!

ENRIQUE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy S.  |  Overall Experience 
Clasificación:
3.0

Website said that there were two keypads to get into your unit there was one at the gate and then one on the building near the doors that's say load here or unload here that was incorrect you need to update the website for that particular facility

Daniel M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raeanne C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Staci M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kokitha J.  |  Overall Experience 
Clasificación:
5.0

I found the facility to be a very secure place to store my articles. should the need every arise again for additional storage space I would be a returning customer.

Kathleen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G.  |  First Impressions 
Clasificación:
5.0

No complaints whatsoever. Wonderful staff.

SUZETTE M.  |  Overall Experience 
Clasificación:
5.0

Quick crevice.

Arsen M.  |  First Impressions 
Clasificación:
5.0

I've had no problems with this location and really friendly people.

KENNELYNN H.  |  Overall Experience 
Clasificación:
5.0

Never experienced any problems with this location.

DIANA F.  |  Overall Experience 
Clasificación:
5.0

Amazing Staff and easily accessible!

Rebeca M.  |  Overall Experience 
Clasificación:
5.0

Everyone was very nice and helpful, it was a very satisfying experience. Thank you. Janis

Elizabeth M.  |  First Impressions 
Clasificación:
5.0

Great

Latonya D.  |  Overall Experience 
Clasificación:
5.0

near home, easy egress, pd. cash change credited for the next month, didnt have to know storage #, parked near elevator, nice not strict thanks

Jonathan N.  |  Overall Experience 
Clasificación:
5.0

The whole crew over at the u haul office was very professional, and Kimberly, fast ,efficient, very courteous, helpful, answered all of my questions seeing that I’m just moving to Nevada from Calif

Gary H.  |  First Impressions 
Clasificación:
3.0

The beginning was great staff were friendly and nice. We checked out at the beginning of august and gave the key back. They still called and tried to charge me over 600 dollars. The manager was rude

Janae A.  |  Overall Experience 
Clasificación:
5.0

Easy,

William K.  |  Overall Experience 
Clasificación:
2.0

Got taken too the cleaners Will never use or recommend again.

David M.  |  Overall Experience 
Clasificación:
5.0

Everyone was super nice and helpful from the original reservation to closing out storage.

Tiffany T.  |  Overall Experience 
Clasificación:
1.0

I so sad with UHAUL.I had all my stuff stolen of my u-haul storage in a sunday 10pm.Nobody is allow to stay there this time and they didn't give me the images from cameras or data about who was there.

Andre B.  |  Overall Experience 
Clasificación:
5.0

Very nice unit and staff helped when I needed it most process was quick and easy and flawless thanks Uhaul your the best

Jeremy F.  |  Overall Experience 
Clasificación:
5.0

excellent service, super fast and Karla the girl who attended me very kindly willing to inform me of all my queries, it is not the first service that she requested with you previously I have requested

Carla L.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful

Paulette Z.  |  First Impressions 
Clasificación:
5.0

Super location and great service - Just got rid of my stuff so no longer needed the storage thanks

WARREN S.  |  Overall Experience 
Clasificación:
5.0

Very clean. Great service.

michael h.  |  Overall Experience 
Clasificación:
5.0

My experience working with the general manager , Jeff Dean of Uhaul in Las Vegas, Nevada was EXCELLENT! He is professional, he keeps the property clean and he was an overall pleasure to encounter.

Alisha E.  |  First Impressions 
Clasificación:
5.0

Karla is a great help!!!

Amber R.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Grant B.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpful

Kang L.  |  Overall Experience 
Clasificación:
1.0

My cargo trailer was stolen from this facility- I am extremely dissatisfied and angry.

Irwin R.  |  Overall Experience 
Clasificación:
5.0

Excellent experience

MICHAEL B.  |  Overall Experience 
Clasificación:
5.0

Kimberly was such a great help to me with this move. Thanks for a great customer experience.

BARBARA P.  |  Overall Experience 
Clasificación:
5.0

I've had a personal unit for a few years at U-Haul and we had a company unit here for many years. They were always kind and extremely professional. Awesome people to work with.

KRISTI M.  |  Overall Experience 
Clasificación:
5.0

My check in went quickly, staff was helpful, and the facility is clean. This was a great experience.

Patrick M.  |  First Impressions 
Clasificación:
1.0

The customer service via phone was the only helpful part. You guys charged me for 2 days when I didn't even have the truck that long, charged me the wrong insurance fee charged my card 87.05

Ericka W.  |  First Impressions 
Clasificación:
5.0

Superb facility and staff!

Dennis H.  |  Overall Experience 
Clasificación:
5.0

Whatever you are doing, and however you are being managed, it is working! I was very satisfied, and based on what I experienced I'm thinking of buying stock.

Frank C.  |  First Impressions 
Clasificación:
5.0

The young lady at rhe counter was very friendly and helpful.

Richard O.  |  First Impressions 
Clasificación:
5.0

I have nothing but good things to say about this U-Haul location, which is where I rent my storage space.

larenda d.  |  First Impressions 
Clasificación:
4.0

Good job staff 👍🏼

Eddie S.  |  First Impressions 
Clasificación:
5.0

I have used this facility several times. This is a busy location but the employees are efficient and friendly.

David C.  |  Overall Experience 
Clasificación:
5.0

Jeremy did an excellent job. He is very professional and friendly. Thanks to Jeremy i will definitely go back to this location and refer my friends to them

JOHN W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service, clean facility in a good location. I would highly recommend.

Lynne T.  |  Overall Experience 
Clasificación:
5.0

Felt very secure storing our RV there while visiting Las Vegas. Would highly recommend this facility

Jeffrey H.  |  Overall Experience 
Clasificación:
3.0

You need to repait it the card reading on entrance/exit.

Andre B.  |  First Impressions 
Clasificación:
5.0

When I get out , It took time. I tried to get out a few times.

Kyoichi I.  |  First Impressions 
Clasificación:
5.0

The office staff is very helpful and friendly...Assisted with multiple storage and transport needs. The location is convenient, clean, and secure.

Travis C.  |  Overall Experience 
Clasificación:
5.0

Great easy simple service. Got me in and out within 10 minutes

Gia H.  |  First Impressions 
Clasificación:
5.0

thank you Staff for you Great hospitality

William S.  |  Overall Experience 
Clasificación:
5.0

I would name names but the entire staff is excellent they go above and beyond to help their customers.

Audrey E.  |  Overall Experience 
Clasificación:
5.0

Staff is extremely friendly and helpful. I'll be going here for all my moving and storage needs from now on.

DONNY A.  |  Overall Experience 
Clasificación:
5.0

GM Jeff Dean and his staff run a first class operation.

Paul L.  |  Overall Experience 
Clasificación:
5.0

very good all around . great staff,and property.

Stephen F.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful

Terry A.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service !!

Roxana H.  |  Overall Experience 
Clasificación:
5.0

The young lady that helped me was so nice. She took care of me, and was very professional.

Shawn D.  |  Overall Experience 
Clasificación:
5.0

Appreciate everything

David H.  |  Overall Experience 
Clasificación:
4.0

Friendly and helpful

Lorri C.  |  First Impressions 
Clasificación:
4.0

All service, the facility, and location was great. However, i was guaranteed a Military locked-on rental rate upon new sign-up, but it was increased a year later. My complaint was ignored by the CEO.

Nate R.  |  Overall Experience 
Clasificación:
5.0

Very good customer service. Very happy with Jeff and how he helped us with everything.

Erik M. | Reservación
Clasificación:
5.0

Very professional staff people!!

RICHARD P.  |  Overall Experience 
Clasificación:
3.0

I would refer people to this location because it is a nice place and they treat you fairly

Lonnie S.  |  Overall Experience 
Clasificación:
5.0

Check in was fast and the agents were friendly and knowledgeable.

kenneth j. | Reservación
Clasificación:
1.0

Jeff Dean, manager, personally gave permission to a thief stealing my Rig stored In the covered RV spots. It has been recovered, thanks to the Las Vegas Police. Don't store anything valuable here.

Alison W.  |  Overall Experience 
Clasificación:
5.0

Great location, staff was always very professional, kind, and willing to help with any of your needs.

ISAAC B.  |  Overall Experience 
Clasificación:
4.0

Great location for storage.

JEFFREY B J.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work!

Larry B.  |  Overall Experience 
Clasificación:
5.0

These folks are always busy and seem to come under a lot of pressure from customers, but they are always kind and professional and helpful.

Briana M.  |  Overall Experience 
Clasificación:
5.0

The service is always awesome.

Roxanna M.  |  Overall Experience 
Clasificación:
3.0

it woild be really more easier if they have a wide doors

Roger R. | Reservación
Clasificación:
5.0

Great place, friendly helpful,staff and would recommend to anyone in need of storage, clean! Gracias.

MARTHA H.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff.

brad s.  |  Overall Experience 
Clasificación:
5.0

Awesome

Andre B.  |  Overall Experience 
Clasificación:
3.0

Staff not helpful at all especially the old man I think he is the owner.

Hewet Fantahun G.  |  Overall Experience 
Clasificación:
5.0

Worked out good over time.

LEO A R.  |  Overall Experience 
Clasificación:
1.0

My unit was broken into the first week there lost 7000 dollars In Police equipment and wood working tools Easy charged a late fee of 25 due haul charging old card on file after I updated a new one

Jeffrey H.  |  Overall Experience 
Clasificación:
5.0

Helpful staff

Daniel B.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff.

Barbara A.  |  Overall Experience 
Clasificación:
5.0

I absolutely loved my storage room. I stored my furniture in a climate control unit for 8 months, and when I finally removed my items, there was not one speck of dust on my belongings! Thanks U-Haul!

FELICIA A.  |  Overall Experience 
Clasificación:
2.0

Jeff Dean was very frustrating to deal with. He would not properly record receipt of my check which cost me hours every month to prove receipt. He also cannot add and kept telling me the wrong amount.

MARTI M.  |  Overall Experience 
Clasificación:
5.0

Jeremy, J.C. and Gavin are great employees. They greet you with a smile, ensure facility & equipment is properly maintained & provide impeccable customer service with each transaction.

kourtney Z.  |  Overall Experience 
Clasificación:
5.0

We did not have any problems for all he years we were there.

GRETCHEN L A.  |  Overall Experience 
Clasificación:
1.0

Items I stored were stolen. Staff is uncooperative. After some research I see that many others have had the same experience.

GALIANO T.  |  Overall Experience 
Clasificación:
3.0

You double charged me on 5/29/18 for a truck rental Charged me $88.54 twice on 5/29/18 which over drew 4 other transactions @ $35 for each. OUCH!!! PLEASE CONTACT ME! Peter Moore 702-488-6487

Peter M.  |  Overall Experience 
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