Customer Reviews for U-Haul Moving & Storage of Spartanburg

4,181 reviews

345 Whitney Rd   Spartanburg, SC 29303
(By Benson Nissan Cadillac, Corner of Pine Street and Hwy 221)

(864) 582-4140

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(864) 582-4140

345 Whitney Rd
Spartanburg, SC 29303
(By Benson Nissan Cadillac, Corner of Pine Street and Hwy 221)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Leslie Scott 
Rating:
5.0

Customer did not leave a comment.

Brayden Fleegle 
Rating:
5.0

Customer did not leave a comment.

john baker 
Rating:
5.0

Customer did not leave a comment.

Richard Salz 
Rating:
3.0

Customer did not leave a comment.

Sal Katib 
Rating:
5.0

Customer did not leave a comment.

Angela Runyon 
Rating:
5.0

Customer did not leave a comment.

Hailey Johnson 
Rating:
5.0

They are nice here and worked to help fix a problem with rental...

Sean Cheek  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rusty tucker 
Rating:
4.0

Customer did not leave a comment.

Brandon Ard 
Rating:
5.0

Friendly service and knew what they were doing

Michael Burkholder 
Rating:
5.0

Matt is great.

Christopher Munsey 
Rating:
5.0

Customer did not leave a comment.

Aaron Rainier 
Rating:
4.0

Very easy to work with. I had to keep my rental a bit longer than expected back and it was no problem to adjust things.

Austin Seagraves 
Rating:
5.0

Customer did not leave a comment.

Greg Dudash 
Rating:
5.0

Customer did not leave a comment.

Elmer Hendricks 
Rating:
5.0

Customer did not leave a comment.

Linda Merrill 
Rating:
5.0

Clean unit a little more. I had to wash backdoor from dirt on outside and sweep a little more.

George Boyce 
Rating:
1.0

Mya storage was broken into twice. Kristian Thompson, The GM, was the absolute worst. Once I realized it was broken into she was so nasty towards me with looking through the video. She stayed the video only went back 1 month and was not willing to look through it. She continuously denied that it was my unit being broken into even though I watched them take my items out of the unit. She asked when the last time I visited my unit and when told she then made the remark “who doesn’t go to their storage in 2 months?” . I use U-Haul everytime I need to move, but with the service I was provided I’ll make sure that none of my friends or family ever use it again. I’m still waiting on a claims adjuster to contact me.

NE'MIAH MILLER  |  Overall Experience 
Rating:
5.0

The service I received at this location was exceptional. I had a trailer reserved and when I got there the whole process went perfectly. I would certainly use this location again and recommend it to others.

Kevin Horres 
Rating:
5.0

As always great customer service and fast for me as well! Love the location and as always I’ll be back.

Amanda White 
Rating:
5.0

Customer did not leave a comment.

John Wisniewski 
Rating:
1.0

More training, more training, more training And making sure every equipment leaves your place is safe to travel

THOMAS ROGERS 
Rating:
5.0

Customer did not leave a comment.

matthew COPELAND 
Rating:
5.0

Great staff

Danny Allen 
Rating:
5.0

Great staff.

Brenda Leo 
Rating:
1.0

I was charged way more than what i was supposed to. I turned in the U-Haul way before my scheduled time was told by the older male employee with the ponytail he would send me a email receipt in 15 minutes never received it so i called later that day and was told they would put a end time in and now i have been charged 2 different times at 2 different prices. I WILL NEVER USE YALL AGAIN!

Deja Henry 
Rating:
5.0

Customer did not leave a comment.

David Rutherford 
Rating:
5.0

Not sure you can. It was relatively simple and painless process. The gentlemen working were professional courteous, and empathetic. I will consider this establishment as a first option should any future necessity arise.

Steven Shock 
Rating:
5.0

Customer did not leave a comment.

Teresita Villatoro 
Rating:
3.0

The location is a tough one. They have you line up in a line and wait for people to come to you and you end up hanging into the street right off the highway not the ideal way to do drop off's. They should number spots and have you park then either wait or go inside. They were busy and seemed a little overwhelmed but the gentlemen that took care of us was very quick and professional to help us drop off our trailer and be on our way.

Stephen McHale 
Rating:
5.0

Customer did not leave a comment.

Karen Walker 
Rating:
5.0

Nothing can be done to improve anything. The staff were great and my equipment was very clean.

Richard Salz 
Rating:
3.0

Had reserved a car trailer on Wednesday for this morning when I went to pick it up it wasn’t available said one would be back at 2:30. I couldn’t wait as I had made previous arrangements to pick up a car on Columbia, SC. I went to central reservations and found one in Colo. but it cost me over $50. I received a VIP certificate but couldn’t use it until tomorrow. The manager at Whitney road was able to give me an o start credit. Thanks to him. Very disappointing to have this experience.

Rick Van Vleet 
Rating:
5.0

Customer did not leave a comment.

Milton McKellen 
Rating:
4.0

Thank you much for your service!!!

Martin Goodwin 
Rating:
4.0

Customer did not leave a comment.

Chris Lyons 
Rating:
5.0

Customer did not leave a comment.

TRAVIS COLLINS 
Rating:
5.0

They were super nice and helpful.

Shawn Laws 
Rating:
5.0

Matt was great. Helped me quickly. I couldn't have asked for better service.

WILLIAM STRONG 
Rating:
3.0

They Did Not Refund My $50.00 Pending Deposit….They Charged Me Twice!! Plus I Did Not Receive E-mail Receipt Of My Bill As Promised!! Fred E. Foster 2/28/2028

FRED FOSTER 
Rating:
5.0

Very nice people working there. Thank you for being so helpful I appreciate it.

Teresita Villatoro 
Rating:
2.0

Our uhaul broke down on the way to returning it. This was the second uhaul truck at this location in the same day to not be kept up and safe to drive.

Kayla Britto 
Rating:
5.0

The unit is very conveniently located. I was a bit confused about the check-in and initial access, but now I’m a fan of it. My only problem is that I may need another room

Rena Jones  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

MICHAEL LEONARD 
Rating:
5.0

Customer did not leave a comment.

TASHE CARPENTER 
Rating:
5.0

Customer did not leave a comment.

Tom Vasavong 
Rating:
4.0

Customer did not leave a comment.

Heath Dunagin 
Rating:
5.0

Customer did not leave a comment.

Steve Martin 
Rating:
5.0

I was very happy with the service I received.

Milford Irvin 
Rating:
4.0

Customer did not leave a comment.

Shakita Rhinehart  |  Overall Experience 
Rating:
5.0

Clean. Super helpful friendly staff. Would recommend

Jennifer Corben  |  Overall Experience 
Rating:
5.0

I still have not got my refund back! I paid $100.00 while using a cash app credit card. The total was $48.62. I am still waiting on my refund of $51.38. But the experience and service was great. This service is very reliable!

Felicia Miller 
Rating:
5.0

Customer did not leave a comment.

Wendy Ody 
Rating:
5.0

Customer did not leave a comment.

Heather Lucy 
Rating:
4.0

Customer did not leave a comment.

Edward Doyle 
Rating:
5.0

Customer did not leave a comment.

Jean Head 
Rating:
5.0

Customer did not leave a comment.

Catherine Querin 
Rating:
5.0

I rented a 20 foot truck and it leaked a fair amount of gas or oil in my driveway.

Thomas Haggerty 
Rating:
5.0

Customer did not leave a comment.

Sylvia Holbert 
Rating:
5.0

Customer did not leave a comment.

Treasure Sailes 
Rating:
4.0

Customer did not leave a comment.

Robert Green 
Rating:
5.0

From drop off to check out in 4 mins. Fast service I experienced.

JOHN GRIGSBY 
Rating:
5.0

Great people!

Cesar Kannee 
Rating:
5.0

Customer did not leave a comment.

Jean Head 
Rating:
5.0

Customer did not leave a comment.

Theresa McCullough 
Rating:
5.0

Customer did not leave a comment.

KELVIN BROWNING 
Rating:
5.0

Very professional

vinson edwards  |  First Impressions 
Rating:
5.0

N/A

Jerry Pugh  |  Overall Experience 
Rating:
5.0

Nice people

John Walters 
Rating:
4.0

Person was on his own and had a lot of costumers waiting for him. He did his best, but you were able to see clearly that the location was under staffed.

Andrea Kikkert 
Rating:
5.0

Customer did not leave a comment.

CLARENCE HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia Porter 
Rating:
3.0

It took way to long to get things settled before we could get the truck we rented. Other than that the service was good. Very nice people to deal with

Paula Greene 
Rating:
5.0

Customer did not leave a comment.

Urica Cunningham 
Rating:
5.0

I have rented many times from this location. I knew the drop off would be quick and easy. They are awesome!

clifford bowers 
Rating:
4.0

Customer did not leave a comment.

Seth Hunt 
Rating:
5.0

Customer did not leave a comment.

larry alexander 
Rating:
4.0

Online line not able to pick up at 7:30am had to return at 9:00 am to pick up, same with returning the truck. Do need to improve that service.

Rebecca Tosca 
Rating:
5.0

Customer did not leave a comment.

Rhesa Hodges 
Rating:
5.0

Customer did not leave a comment.

Sandra Jacobs 
Rating:
5.0

The staff was polite and professional. The entire experience was amazing.

Karen Lotts 
Rating:
3.0

The lady working on site was horrible in her attitude towards me as a customer. I’ve never had this problem with anyone in my past and I have rented from the location about five times. I can’t say I’ll be back. My money spends on anywhere.

Javion Woods 
Rating:
5.0

Customer did not leave a comment.

Judy Hall 
Rating:
5.0

Everyone was so friendly and helpful. I highly recommend the Whitney Road location above any U-Haul locations. Pick up and drop off was a great experience as anyone could have in this situation.

Tammie Church 
Rating:
4.0

The equipment was clean, but the steering had too much play in it. I would not want to drive this vehicle again 120 miles. Local, maybe, but not on long distances. Also, it was uncomfortable as the driver's side had no armrest. The manager was extremely nice and pleasant to work with. I would give this location an excellent if the parking places for parking your personal car to pick up a daily rental were designated better and had more parking spaces.

Mark Lawing 
Rating:
5.0

This location was open on Sunday and staff was helpful. However, I had reserved a truck from another location using the 24/7 access and could NOT get the lock open. I then was referred to the Whitney location which was great BUT out of my way. Disappointed the 24/7 did not work.

Rene Frick 
Rating:
4.0

Customer did not leave a comment.

daniel carroll 
Rating:
4.0

Not a thing I think you are doing great 👍

lewis meadows 
Rating:
4.0

Customer did not leave a comment.

Maxie Miller 
Rating:
3.0

Customer did not leave a comment.

Thomas BIGGERS 
Rating:
4.0

Customer did not leave a comment.

John Hernandez 
Rating:
5.0

He made the pick up very easy for me.

Milford Irvin 
Rating:
5.0

Customer did not leave a comment.

Scott Kekoa 
Rating:
5.0

Customer did not leave a comment.

Bobby Hammett 
Rating:
5.0

Customer did not leave a comment.

Bob Jones 
Rating:
5.0

Customer did not leave a comment.

Melissa Cole 
Rating:
5.0

I always rent from them!

William Epting 
Rating:
5.0

Customer did not leave a comment.

Gregory Mathis 
Rating:
5.0

Great customer service ❤️

Michelle Cole 
Rating:
5.0

Customer did not leave a comment.

Gregory Fairbanks 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Blackwood 
Rating:
4.0

Customer did not leave a comment.

MICHAEL LEONARD 
Rating:
5.0

Customer did not leave a comment.

Edward Mclane 
Rating:
5.0

Everything was satisfactory

Brian Manning 
Rating:
5.0

They were more than helpful with every step of the process and I’ll definitely choose them again.

LATOYA PETTY-MCNEIL  |  Overall Experience 
Rating:
5.0

Good job

Arnold Mswia 
Rating:
5.0

Extremely helpful in my time of need. I used service for 1.5 years and I’ve used another storage unit in the past and U-haul was an angel compared to them.

Tiauna Clowney  |  Overall Experience 
Rating:
4.0

Make sure gas gages are correctly working and transmission is working properly

Danyele Mazzotta 
Rating:
5.0

Great customer service

JACQUELINE PAGE 
Rating:
5.0

Customer did not leave a comment.

Tyeast Lyons  |  Overall Experience 
Rating:
5.0

No comments

Jerry Pugh  |  First Impressions 
Rating:
5.0

Great staff, always helpful. Convient office hours too. Helped me out the day after Thanksgiving with no problems.

EDWARD PALMER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EDWARD PALMER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

McArthur Wright Jr  |  Overall Experience 
Rating:
5.0

Great people ! Great service

greg ashton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kelly newman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry Reeves  |  Overall Experience 
Rating:
5.0

Friendly, helpful, accommodating and clean

kelly newman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREG SHEALY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jazzmin Phillips  |  Overall Experience 
Rating:
5.0

Thanks to the lady that helped me back the truck up

Mckarius Woods  |  First Impressions 
Rating:
1.0

Managers are never in store and calling uhaul store is near impossible you’re always sent to customer service who can never help with issues

malaki aguado  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christen Gafford  |  Overall Experience 
Rating:
5.0

I am sorry I didn't get their names, but the two gentlemen that were at the facility when we arrived were very polite and extremely helpful even though they were very, very busy.

Timothy Tague  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

brittney davis  |  Overall Experience 
Rating:
5.0

John D was always helpful

David Maclean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

La' Charles Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nyeaijah saxon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

steveas moore  |  First Impressions 
Rating:
5.0

The level of customer service was refreshingly great!

LARRY CHRISTOPHER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wakendra Raykill Allen  |  Overall Experience 
Rating:
2.0

After I spoke to customer service giving my close out date I received emails more than one I felt bullied by Jeffrey Burnett I'm assuming a manager or supervisor at the location it was very unsettling

Chris Estinvil  |  Overall Experience 
Rating:
5.0

Thank you

Janice Price  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa lyles  |  Overall Experience 
Rating:
4.0

Great experience!!!

Edward Drake  |  First Impressions 
Rating:
5.0

The lady was very helpful and very polite nice and super friendly

marandy glenn  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

pascual rodriguez  |  Overall Experience 
Rating:
2.0

After using the storage unit for more than a year today we moved out. Our furniture was covered in rat feces and ruined other items. The assistant manager was nice and stated to never have this happen before and gave me the insurance company information. Hopefully they can compensate for this issue.

Fakeerah Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara Cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

meagen bernard  |  Overall Experience 
Rating:
2.0

As all of the above questions were great. The location of our unit was not good having to go up a flight of stairs while moving furniture is terrible WHO decided that this was a good idea.

MALIK FAREED  |  Overall Experience 
Rating:
5.0

I was having a bad day the man was still kind to me. Unlike any other company they answer the phone every time

cietria cheeks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Cooper  |  First Impressions 
Rating:
5.0

Shareka Wallace and Courtney were wonderful. They were friendly and helpful. Excellent people!

JAMIE KENDALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

laura hall  |  Overall Experience 
Rating:
1.0

Had a lock on unit i couldnt get in

lisa lyles  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

juantia simpson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LANNY TIMMONS  |  Overall Experience 
Rating:
5.0

Ms. Sheri is very customer service she his a very sweet person thank you Sheri for being so nice god bless you

Mary Briggs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dearis Laney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NYESHA NEWSOME  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharion Bagley  |  Online Move In 
Rating:
5.0

Convenient & friendly, thank you!

DORIS MICKLES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea Bogan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Regena Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sasha king  |  Overall Experience 
Rating:
4.0

Thought you would offer military or AAA discount.

Johnnie Broughton  |  First Impressions 
Rating:
5.0

Best uhaul i have every been to

SEAN BALDWIN  |  Overall Experience 
Rating:
5.0

Good customer service

VERA SEREBRYAKOVA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LANNY TIMMONS  |  First Impressions 
Rating:
2.0

Had a total of 2 units, seemed to be much confusion about my move out date for one. Malinda (I believe is her name) helped clear that up after speaking with 1800 customer service who couldn't even figure it out and I never got a call back from a store manager. Second unit was outside, my things were covered in rat poop and roaches dead and alive literally had to bomb my new place to kill everything. Prices could definitely be cheaper due to critters. This location is literally always 100% busy with very little staff. Josh ( or maybe Justin is his name ) was always helpful anytime I needed anything. Facility definitely needs to be deep cleaned and pest controlled asap.

agsonnia greene  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

KANISHA NASH  |  Overall Experience 
Rating:
5.0

Clean n staff very helpful

Mary Drescher  |  Overall Experience 
Rating:
2.0

Found mounds of rat poop & roaches in my items upon moving out of one of my units. They always seem to be short staffed, things aren't done in a timely manor. Billing issues in the beginning. Overall 3 stars.

agsonnia greene   |  Overall Experience 
Rating:
5.0

Donna, Jeff, Micah, and Mrs. Pat were all excellent with us. I had a rather odd situation arise while having their uhaul and they were understanding and empathic. I would recommend the team for a huge round of applause in addition to an incentive of some sort from corporate. This team is doing an outstanding job. Thanks to each and every one of u

lauren horne  |  Overall Experience 
Rating:
5.0

Wonderful customer service!!

GINGER CROWDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YASHECKA WELLS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VERA SEREBRYAKOVA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corey Rice  |  First Impressions 
Rating:
5.0

345 Whitney rd Spartanburg South Carolina location has the best staff. My only complaint is the hall light didn’t seem to work making it impossible to see in one of my units. Besides that it was a great experience.

jonathan cooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENNYD SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEAUNDRE SULLIVAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Qwantavia Smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sharon barnett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Regena Baker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Morgan  |  Overall Experience 
Rating:
3.0

I could get through the sliding glass door and I had bib furniture

KAREN HARRIS  |  First Impressions 
Rating:
4.0

I always try and go thru uhaul especially whitney rd staff is always nice

DAVIDA RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Labenski  |  First Impressions 
Rating:
5.0

Every one was helpful and amazing. Will definitely recommend.

STACEY FIELDS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLEN MILLS  |  Overall Experience 
Rating:
2.0

Manager and upper management nasty

jimmy cheeks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keisha Burney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renecea Nesbitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Rogers  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Breanna Miller  |  Overall Experience 
Rating:
5.0

Josh Quinn and Donna Quinn provided excellent customer service.

tom michalak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George Kakubava  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Kakubava  |  First Impressions 
Rating:
5.0

Very satisfied customer, there was a problem with the u haul system and i wasn't able to get my card to get in to my unit after 5, i was able to get a hold of the manager after hours and ricki was very helpful to the situation and my needs as i had to be at work the next morning at 5am and she extended the time on the trailer for me to come in when i got off work. THANK YOU VERY MUCH spartanburg u haul team.

albert walters  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARIE BARRETT  |  First Impressions 
Rating:
5.0

This was the cleanest storage facility I have ever used. The staff was cleaning the outside and removing leaves to keep them from blowing inside the building. Very secure and convenient. The staff was so helpful when we dropped off our belongings and even told me to call to switch the drop off to their location. Best experience with a move and storage.

Veronica Hutton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mercia hines  |  First Impressions 
Rating:
5.0

Nice day

tom michalak  |  First Impressions 
Rating:
1.0

When we went to pick U-Haul and get items out of storage to move nobody was there to open the store!! Appointment was at 8am and nobody arrived until 10am and that was after I called customer service! No discount was offered or anything and there were about five other people waiting as well!

tamala johnson  |  Overall Experience 
Rating:
5.0

Manager Ruben Vega is very kind, competent and helpful.

merwan faraj  |  Overall Experience 
Rating:
1.0

Too much to type, willing to talk. 734-578-3319

merwan faraj  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

arstein tjorn  |  Overall Experience 
Rating:
5.0

Just great staff

Amanda Moore  |  Overall Experience 
Rating:
5.0

Very professional and great with correcting things that was missed understood no hassle just fix the problem and ended with have a nice day everything taking care of thanks to the staff at the u-haul

Amanda Moore  |  First Impressions 
Rating:
5.0

Mr. Sterling Farr, was awesome. Very professional, kind, polite and indeed patient. You have invested in a great employer

Terry Layles  |  First Impressions 
Rating:
2.0

Everything from the pick up location, onsite storage and drop-off location was all mixed up and was truly a disaster! I’m still very angry and frustrated! Just glad the experience is over!

tamala johnson  |  First Impressions 
Rating:
3.0

The employee was nice and helpful, I needed to get storage, and paid for 24acces, the stores card reader was down I made sure to get unit before they closed, just to have truck loaded then denied acce

Donavon talbot  |  First Impressions 
Rating:
5.0

Thanks for your service.

Julia Carter  |  Overall Experience 
Rating:
5.0

Very friendly staff and excellent service.

Darrell Bullins  |  Overall Experience 
Rating:
5.0

Courteous staff , clean and convenient location

Lisa Durrah  |  Overall Experience 
Rating:
1.0

The storage alarm units were going off the store employee was not concerned. I went back to retrieve items with people that could help me move items. And employee told me that I would have to come bac

kathy johnson  |  First Impressions 
Rating:
5.0

Everyone was very friendly & helpful!!

Cheryl Greening  |  Overall Experience 
Rating:
5.0

The best team Ive ever dealt with, never <;

Amy Guyton  |  First Impressions 
Rating:
5.0

I used U-Haul Storage for 30 days. From the 1st day to the last, I visited the storage facility 4 times and each visit was excellent with staff addressing any questions or problems that I had.

Stanley Cich  |  Overall Experience 
Rating:
2.0

The uhaul storage facility is infested with roaches, and I feel I should be reimbursed for the bug removal products I'm definitely going to have to buy after using your facility.

william stanley  |  First Impressions 
Rating:
5.0

Jeffery assisted me in storing my items, answered any questions and was always there to help whenever I had to get something from my ubox. Every store needs a Jeffery. Thank you, -Andy Cannizzaro Sa

Andrew Tritten  |  Overall Experience 
Rating:
5.0

Very helpful, friendly, staff. Have rented several pieces of equipment from this location and rented storage unit. WIll definitely use again when next need arises.

Steven Teaster  |  Overall Experience 
Rating:
1.0

Truck broke down and they still have my property. want me to pay to get property back from their storage. when it wasn't suppose to be at their storage. it suppose to be at my storage building.

VEREMELLA CARSON  |  First Impressions 
Rating:
5.0

Great customer service.

ann mims  |  Overall Experience 
Rating:
5.0

Great team of employees , each month for 15 mos. I came to pay our unit fee in person . Each time was a pleasantly easy visit.. also told them many times that this was the best ran location for sure !

Luis Uribe  |  Overall Experience 
Rating:
5.0

Very easy self check in

Cynthia Blackwell  |  Reservation 
Rating:
5.0

Staff was nice and friendly. Knowledgable. And was able to help and answer any questions or concerns I had.

Dillon Lee  |  Overall Experience 
Rating:
5.0

Thank you for your kindness,consistent, friendly smiling face and made me feel like we had known each other for years. So for that I say thank you and if I need to move or storage space

jamenia settles  |  Overall Experience 
Rating:
1.0

My husband loss his job and we got behind on our storage payments. They said they would auction our belongings and throw away pictures and other stuff. Rat poop and urine was on all our things.

LINDA LITTLEJOHN  |  Overall Experience 
Rating:
3.0

That was canceled and resecheled to Lake Bowan storage. U-haul said the first would be free but lake bowan said no. So I can't rate your service till I move in. Thank You Thomas B

thomas biggins  |  Reservation 
Rating:
5.0

I would recommend all my family and friends to uhaul

Laura Edwards  |  Overall Experience 
Rating:
1.0

Provided terrible customer service, and communication regarding my ubox. I will never use or recommend the uhaul ubox service to anyone.

Scott Hoff  |  Overall Experience 
Rating:
1.0

EXTREMELY POOR. Staff was selling personal stuff to customers and getting paid through cash app and left the front desk in order to take care of that instead of the next customer in line for 15 min.

Denisa Zani  |  Overall Experience 
Rating:
4.0

This facility and staff was good. They moved or changed some staff members on me, but nevertheless it was still okay.

Latarsha Willis  |  Overall Experience 
Rating:
5.0

Very friendly and very efficient.

tim hass  |  Reservation 
Rating:
5.0

Everything as promised. Courteous, knowledgeable employees. Good experience. Decent price. Would recommend.

Bill Mccartha  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

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