Customer Reviews for U-Haul Moving & Storage of Spartanburg

4,283 reviews

345 Whitney Rd   Spartanburg, SC 29303
(By Benson Nissan Cadillac, Corner of Pine Street and Hwy 221)

(864) 582-4140

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(864) 582-4140

345 Whitney Rd
Spartanburg, SC 29303
(By Benson Nissan Cadillac, Corner of Pine Street and Hwy 221)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rick P 
Rating:
5.0

Customer did not leave a comment.

Lynn P 
Rating:
5.0

This place was busy. But they helped us very quickly and it was a good experience. And I’m ready to rent again if we need another u haul! :-)

Joann H 
Rating:
5.0

Customer did not leave a comment.

Jerry l 
Rating:
4.0

Truck had not been cleaned from prior customer. Was left a mess , mainly due to turn in time and time I picked it up. Otherwise , this location does a great job of taking care of customers and their equipment.

Michael L 
Rating:
5.0

The gentleman that assisted me was very professional and polite.

Natasha P 
Rating:
5.0

Customer did not leave a comment.

Danny P 
Rating:
3.0

I was assigned a truck that had not been cleaned and had a back full of old tires. I didn’t realize it until I had added gas and driven to my home. Otherwise my rental experience for other visits was good.

Sarah T 
Rating:
1.0

I reserved a 15ft truck the paperwork said I had a 1/4 tank of gas. When I got in the truck it was on empty.. as I drove the truck the steering had 45 degrees of play in it. It was the worst vehicle I ever rented from U haul. I felt unsafe in this truck & returned it soon after I got it I didn’t get to move my stuff. My safety comes first. I was appalled that u charged me $30 for gas when I left u with more gas than I received it I was charged 45.00 for the 2hrs I had the truck. U got paid but I will never rent from U haul again

Deanne S 
Rating:
5.0

John was great.

Sterling F 
Rating:
5.0

No comment, everything went as planned.

STEPHEN M 
Rating:
5.0

Staff was extremely helpful, kind and courteous. 10/10. Would and have recommended them.

Joni l 
Rating:
1.0

Store provided a more expensive vehicle than what I reserved, as well as charging me more than double what the app stated my total would be when I made the reservation, and to top it off I was promised half of that total was simply a deposit that would be returned when I turned the truck in, but it never was.

Robert H 
Rating:
5.0

I have used this location for rental on several occasions (great spot). I was all set to go and I was told to check the fuel page for the vehicle, and it was lower than what was accounted for and it was immediately adjusted. Great AM staff, when I returned, Justin was there to check me in and was not quite inviting. I asked a couple of questions and it seemed as if I was a bother and that he had to return to the back of the unit ad was left with no answer to my question and customers in the lobby while the other young man was running around busy.

BEN M 
Rating:
5.0

Customer did not leave a comment.

Erykah H 
Rating:
4.0

Customer did not leave a comment.

MARCUS C 
Rating:
5.0

Service was geat the vehicle had several issues.

David R 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
5.0

Do U HAUL SANITIZE TRUCKS INSIDE? it would help customers know it been spayed for covid. Thanks

Monroe S 
Rating:
5.0

Customer did not leave a comment.

GREGORY P 
Rating:
5.0

Customer did not leave a comment.

Crystal H 
Rating:
3.0

We had a reservation for a tow dolly for a truck, lady at the office gave us one for a small car after asking she said yeah that would do. our truck came off the dolly going down the highway! thankfully no one was hurt and our car only had a few dents. we had to find a uhaul location with the proper tow trailer in the state w were in.

marc h 
Rating:
4.0

Customer did not leave a comment.

roniyah t 
Rating:
5.0

No Issues. The attendant was very pleasant and gave clear instructions. I always use U-Haul and will continue. Thanks.

Tony T 
Rating:
2.0

I will never go back to this location. I’ll purposely skip it even if it means going across town. The counter employee was outside on the phone when I pull up. I park in the lane to return. Keep in mind there isn’t a person outside on the lot. She claimed there should have been. I competed the checkin in app but I had a question so I went inside. She tells me that I can drop and leave or let the person outside check me in and walks off as I’m trying to ask a question and the customers are rude too. I’ll be writing and yelp, google and any other review. Absolutely not. Will never go back

Mercedes W 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
4.0

Customer did not leave a comment.

annastacya h 
Rating:
3.0

The rental process was fine, rented a regular truck to pull my camper from one location to another, was not happy that I was not able to drop truck off at a dealer at my destination but had to bring back to pickup location which was another 300 miles I had to pay for. I think if you are moving out of town and are not allowed to drop off at your destination then return miles should be free. Also there should be some compensation you return the vehicle with more gas than you started with, especially since you are charged if you bring back with less gas than you stated with. Payment policy should be explained in greater detail. I used one card at pick up and the funds were held on that card, but when I returned I had gone over my estimated miles and had to pay the difference, I didn’t have the funds on the original card I used so used another card to pay the difference but was not told that by changing cards the entire charges would be put on the 2 nd card and I would have to wait 3-4 days to for the first card’s hold to come off so now I’m out another $500+ dollars until the hold is released and added back to my card. This should have been explained to me prior to me using the 2 nd card. If I had known I could have gotten the funds added to the first card. So I believe that a review of policies and training for employees needs to be examined and amended.

Tammy B 
Rating:
4.0

Customer did not leave a comment.

Andrea C 
Rating:
5.0

Wonderful staff and very nice to work with! This is my second time going to them. I would definitely recommend them because all they want to do is help make your experience perfect!

Susan B 
Rating:
5.0

Customer did not leave a comment.

Stephanie B 
Rating:
3.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

Customer did not leave a comment.

Carletta G 
Rating:
3.0

The bathroom is always dirty and the entrance smells like pee. Would not return in the future or recommend this plays to uther peepull because it smells like peepee

Sarah B  |  Overall Experience 
Rating:
5.0

Great rental experience

Neil S 
Rating:
5.0

Customer did not leave a comment.

Luisa B 
Rating:
3.0

It’s homeless people sleeping in there and old bikes and tuff stored around the property when I was getting my stuff out to store it I almost fell over a bike

Natasha D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mariana J 
Rating:
4.0

Customer did not leave a comment.

Bryan L 
Rating:
5.0

At 8 am ..only 1 guy was there on a Saturday busy morning to help 8 people in line ..that's not good..

Deborah S 
Rating:
4.0

It was raining when we moved in and the ceiling was leaking. Not super confidence inspiring.

Alexandra J  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Marcus M 
Rating:
5.0

It was a pleasure working with this group!

susan b 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
5.0

Customer did not leave a comment.

Jartara S 
Rating:
5.0

Customer service was above and beyond expected. He had me in and out with out a problem

Sonia B 
Rating:
5.0

Customer did not leave a comment.

Richard R 
Rating:
2.0

The person who checked me out in the morning was rude and unprofessional. In addition I was given incorrect information by an employee at the location before I arrived.. The return was an unorganized mess. It took forever to be able to return the truck. The same man was checking in vehicles. He was rude again and very put put that I wanted a printed receipt before I left. I gave 2 stars instead of one because fhe young man at the desk (with a beard) who was there in the afternoon was very nice.

Linda P 
Rating:
5.0

Took two days to check in the truck after night drop off!

Dale G 
Rating:
4.0

Customer did not leave a comment.

Erica T 
Rating:
5.0

You can stop making us fill out this review form every time we do business with you. I don’t appreciate the constant nagging by companies to review the service. If you have done your job as corporate workers and hired competent staff and provided adequate tools for your business it should show on your bottom line and this review is worthless. So do your job and stop wasting my precious time!

LAURIE S 
Rating:
4.0

Customer did not leave a comment.

Dakota A 
Rating:
5.0

Customer did not leave a comment.

Pat N 
Rating:
3.0

Vehicle was clean but there were electrical issues with the truck. The entire instrument cluster (speedometer, odometer, tachometer, etc) and the radio would lose all power every few minutes. Had to follow along behind a friends vehicle so I would know how fast I was going.

Hunter H 
Rating:
5.0

Friendly and very helpful!

John P 
Rating:
5.0

Kind and courteous staff.

Denise J 
Rating:
5.0

Matthew, the Assistant Manager was very helpful and knowledgeable

Lisa P 
Rating:
5.0

Everyone was helpful and super friendly. They were all aware of what was going on with my particular rental. Smooth, seamless process start to finish.

Keilly P 
Rating:
5.0

Customer did not leave a comment.

Shannan S 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

This location was excellent even when I tried to change my mind on which truck I was again. They did the best they could to accommodate me immediately, and I appreciate all their help very fast, active and friendly.

Linda M 
Rating:
1.0

Upon dropping the truck off, I was met with an attitude from the employees, including the manager of the location. There was an incident where my truck scratched another truck and when this occurred, the employees became irate. I attempted to de-escalate the situation by apologizing and the manager told me to leave or she would call the cops. I never got to complete the return process. Once the manager completed the return after I was already gone, there was. $600 charge for damages to a roll-up door. I have photos of the vehicles and no roll-up door was damaged. Completely unprofessional.

Nicholas H 
Rating:
5.0

The vehicle was a little old but it worked

Yoland S 
Rating:
1.0

Would not recommend or use again, your stuff is not safe here.

Jessica D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON G 
Rating:
4.0

Customer did not leave a comment.

THEANDRA B 
Rating:
5.0

Comments: Matt was so wonderful! The app wouldn’t let me submit info, so I went in. He was knowledgeable, friendly, and got me on my was quickly. The return process was easy, hassle-free, and those fellas were nice as well. What a great experience for part of my day I was not looking forward to. That will be my “go-to” location in the future. The only suggestion I have is to pre-fill with gas. We barely put miles on our rental, but had to stop for gas. Overall, EXCELLENT!

Valerie W 
Rating:
5.0

I appreciate it. Customer service all team members worked as a team to get the job done. Thank you for your service. U-Haul look forward to being a future customer. Thank you.

marcella b 
Rating:
3.0

Customer did not leave a comment.

Sean C  |  Overall Experience 
Rating:
5.0

Excellent customer service!

Shawn G 
Rating:
4.0

Customer did not leave a comment.

Lisa L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca K 
Rating:
5.0

associated was nice and understanding. I would recommend this location to anyone..

mistee m 
Rating:
5.0

Customer did not leave a comment.

saleh a 
Rating:
5.0

Customer did not leave a comment.

Danelly P 
Rating:
5.0

Customer did not leave a comment.

DRAYTON P 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
4.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

Military/Veterans discount Frequent Users discount

Burt T 
Rating:
5.0

Customer did not leave a comment.

christopher s  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

howard g 
Rating:
5.0

Customer did not leave a comment.

Steve M 
Rating:
5.0

Customer did not leave a comment.

sharon w 
Rating:
5.0

Nothing

richard c 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
1.0

Made a reservation 2 to 3 weeks in advance reserved an appliance dolly gentleman told me we don’t have any somebody stole them. All OK IMade a reservation 2 to 3 weeks in advance reserved an appliance dolly gentleman told me we don’t have any. Somebody stole them all OK I signed the paperwork. I asked where the vehicle is. The gentleman tells me it’s outside doesn’t even point me into the right direction problems with the truck. You get to 60 miles an hour in the whole transmission starts shaking. Brakes are squealing terrible service all the way around the guy was very very rude to me. I’m in customer service and I don’t appreciate rudeness,

Shawn C 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

Bryan W 
Rating:
5.0

Customer did not leave a comment.

Manolo R 
Rating:
3.0

Not changing locations and canceling twice and finding a third location 20 minutes before pick up time

Victoria H 
Rating:
5.0

Customer did not leave a comment.

steve b 
Rating:
5.0

Everything went great. I do wish this truck was available at a closer location. This location was 23 miles away. That was a total of $37 extra that was just for picking up and delivering the truck back to its destination. I only actually used around 10 miles - 20 miles.

John F 
Rating:
5.0

Customer did not leave a comment.

VERA B 
Rating:
3.0

Tire light on, rep didn’t care. Rented out just below half tank, put $5 in, returned just over 1/2 tank. Rep said vehicle tells you how much to put in. What a lousy way for them to make money on gas.

Kevin Y 
Rating:
4.0

Customer did not leave a comment.

Sheborsheia S 
Rating:
5.0

The staff was awesome. I will be a returning customer.

Tawana P 
Rating:
4.0

Customer did not leave a comment.

Saketh G 
Rating:
2.0

We arrived at 8pm and had to wait over an hour to get our u-haul. I rented a sprinter van but we ended up with a 15ft truck which was not ideal for where we were parking at my new apartment. Then, we did not have the Dollie’s we requested when we got the new u-haul because the key was not in the correct lock box. We had to stand outside while it was dark outside and as a woman that felt incredibly unsafe at the time of day. Very disappointed with the experience. The customer service agents we talked to were very nice though and helpful but it still was a disaster doing the mobile pick-up.

Rebecca C 
Rating:
3.0

Location extremely busy and difficult to enter due to backed up truck return. Staff was helpful.

Kevin K 
Rating:
4.0

The way the truck was parked, was extremely close to the other trucks and difficult to back out where it was parked. Also the bag inside the truck that held the cover blankets was empty and full of used coffee cups and other things. Otherwise, everything else was fine.

mike s 
Rating:
5.0

Great experience & highly recommend!

roger p 
Rating:
4.0

Excellent customer service

Elisha R 
Rating:
5.0

Customer did not leave a comment.

Leslie S 
Rating:
5.0

Customer did not leave a comment.

Brayden F 
Rating:
5.0

Customer did not leave a comment.

john b 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
3.0

Customer did not leave a comment.

Sal K 
Rating:
5.0

They are nice here and worked to help fix a problem with rental...

Sean C  |  First Impressions 
Rating:
1.0

Mya storage was broken into twice. Kristian Thompson, The GM, was the absolute worst. Once I realized it was broken into she was so nasty towards me with looking through the video. She stayed the video only went back 1 month and was not willing to look through it. She continuously denied that it was my unit being broken into even though I watched them take my items out of the unit. She asked when the last time I visited my unit and when told she then made the remark “who doesn’t go to their storage in 2 months?” . I use U-Haul everytime I need to move, but with the service I was provided I’ll make sure that none of my friends or family ever use it again. I’m still waiting on a claims adjuster to contact me.

NE'MIAH M  |  Overall Experience 
Rating:
5.0

The unit is very conveniently located. I was a bit confused about the check-in and initial access, but now I’m a fan of it. My only problem is that I may need another room

Rena J  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Shakita R  |  Overall Experience 
Rating:
5.0

Clean. Super helpful friendly staff. Would recommend

Jennifer C  |  Overall Experience 
Rating:
5.0

Very professional

vinson e  |  First Impressions 
Rating:
5.0

N/A

Jerry P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARENCE H  |  Overall Experience 
Rating:
5.0

They were more than helpful with every step of the process and I’ll definitely choose them again.

LATOYA P  |  Overall Experience 
Rating:
5.0

Extremely helpful in my time of need. I used service for 1.5 years and I’ve used another storage unit in the past and U-haul was an angel compared to them.

Tiauna C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyeast L  |  Overall Experience 
Rating:
5.0

No comments

Jerry P  |  First Impressions 
Rating:
5.0

Great staff, always helpful. Convient office hours too. Helped me out the day after Thanksgiving with no problems.

EDWARD P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EDWARD P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

McArthur W  |  Overall Experience 
Rating:
5.0

Great people ! Great service

greg a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kelly n  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry R  |  Overall Experience 
Rating:
5.0

Friendly, helpful, accommodating and clean

kelly n  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREG S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jazzmin P  |  Overall Experience 
Rating:
5.0

Thanks to the lady that helped me back the truck up

Mckarius W  |  First Impressions 
Rating:
1.0

Managers are never in store and calling uhaul store is near impossible you’re always sent to customer service who can never help with issues

malaki a  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christen G  |  Overall Experience 
Rating:
5.0

I am sorry I didn't get their names, but the two gentlemen that were at the facility when we arrived were very polite and extremely helpful even though they were very, very busy.

Timothy T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

brittney d  |  Overall Experience 
Rating:
5.0

John D was always helpful

David M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

La' C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nyeaijah s  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

steveas m  |  First Impressions 
Rating:
5.0

The level of customer service was refreshingly great!

LARRY C  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wakendra R  |  Overall Experience 
Rating:
2.0

After I spoke to customer service giving my close out date I received emails more than one I felt bullied by Jeffrey Burnett I'm assuming a manager or supervisor at the location it was very unsettling

Chris E  |  Overall Experience 
Rating:
5.0

Thank you

Janice P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa l  |  Overall Experience 
Rating:
4.0

Great experience!!!

Edward D  |  First Impressions 
Rating:
5.0

The lady was very helpful and very polite nice and super friendly

marandy g  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

pascual r  |  Overall Experience 
Rating:
2.0

After using the storage unit for more than a year today we moved out. Our furniture was covered in rat feces and ruined other items. The assistant manager was nice and stated to never have this happen before and gave me the insurance company information. Hopefully they can compensate for this issue.

Fakeerah J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

meagen b  |  Overall Experience 
Rating:
2.0

As all of the above questions were great. The location of our unit was not good having to go up a flight of stairs while moving furniture is terrible WHO decided that this was a good idea.

MALIK F  |  Overall Experience 
Rating:
5.0

I was having a bad day the man was still kind to me. Unlike any other company they answer the phone every time

cietria c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara C  |  First Impressions 
Rating:
5.0

Shareka Wallace and Courtney were wonderful. They were friendly and helpful. Excellent people!

JAMIE K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

laura h  |  Overall Experience 
Rating:
1.0

Had a lock on unit i couldnt get in

lisa l  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

juantia s  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LANNY T  |  Overall Experience 
Rating:
5.0

Ms. Sheri is very customer service she his a very sweet person thank you Sheri for being so nice god bless you

Mary B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dearis L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NYESHA N  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharion B  |  Online Move In 
Rating:
5.0

Convenient & friendly, thank you!

DORIS M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Regena B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sasha k  |  Overall Experience 
Rating:
4.0

Thought you would offer military or AAA discount.

Johnnie B  |  First Impressions 
Rating:
5.0

Best uhaul i have every been to

SEAN B  |  Overall Experience 
Rating:
5.0

Good customer service

VERA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LANNY T  |  First Impressions 
Rating:
2.0

Had a total of 2 units, seemed to be much confusion about my move out date for one. Malinda (I believe is her name) helped clear that up after speaking with 1800 customer service who couldn't even figure it out and I never got a call back from a store manager. Second unit was outside, my things were covered in rat poop and roaches dead and alive literally had to bomb my new place to kill everything. Prices could definitely be cheaper due to critters. This location is literally always 100% busy with very little staff. Josh ( or maybe Justin is his name ) was always helpful anytime I needed anything. Facility definitely needs to be deep cleaned and pest controlled asap.

agsonnia g  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

KANISHA N  |  Overall Experience 
Rating:
5.0

Clean n staff very helpful

Mary D  |  Overall Experience 
Rating:
2.0

Found mounds of rat poop & roaches in my items upon moving out of one of my units. They always seem to be short staffed, things aren't done in a timely manor. Billing issues in the beginning. Overall 3 stars.

agsonnia g  |  Overall Experience 
Rating:
5.0

Donna, Jeff, Micah, and Mrs. Pat were all excellent with us. I had a rather odd situation arise while having their uhaul and they were understanding and empathic. I would recommend the team for a huge round of applause in addition to an incentive of some sort from corporate. This team is doing an outstanding job. Thanks to each and every one of u

lauren h  |  Overall Experience 
Rating:
5.0

Wonderful customer service!!

GINGER C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YASHECKA W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VERA S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corey R  |  First Impressions 
Rating:
5.0

345 Whitney rd Spartanburg South Carolina location has the best staff. My only complaint is the hall light didn’t seem to work making it impossible to see in one of my units. Besides that it was a great experience.

jonathan c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENNYD S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEAUNDRE S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Qwantavia S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sharon b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Regena B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David M  |  Overall Experience 
Rating:
3.0

I could get through the sliding glass door and I had bib furniture

KAREN H  |  First Impressions 
Rating:
4.0

I always try and go thru uhaul especially whitney rd staff is always nice

DAVIDA R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard L  |  First Impressions 
Rating:
5.0

Every one was helpful and amazing. Will definitely recommend.

STACEY F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GLEN M  |  Overall Experience 
Rating:
2.0

Manager and upper management nasty

jimmy c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keisha B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renecea N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John R  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Breanna M  |  Overall Experience 
Rating:
5.0

Josh Quinn and Donna Quinn provided excellent customer service.

tom m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

George K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George K  |  First Impressions 
Rating:
5.0

Very satisfied customer, there was a problem with the u haul system and i wasn't able to get my card to get in to my unit after 5, i was able to get a hold of the manager after hours and ricki was very helpful to the situation and my needs as i had to be at work the next morning at 5am and she extended the time on the trailer for me to come in when i got off work. THANK YOU VERY MUCH spartanburg u haul team.

albert w  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARIE B  |  First Impressions 
Rating:
5.0

This was the cleanest storage facility I have ever used. The staff was cleaning the outside and removing leaves to keep them from blowing inside the building. Very secure and convenient. The staff was so helpful when we dropped off our belongings and even told me to call to switch the drop off to their location. Best experience with a move and storage.

Veronica H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mercia h  |  First Impressions 
Rating:
5.0

Nice day

tom m  |  First Impressions 
Rating:
1.0

When we went to pick U-Haul and get items out of storage to move nobody was there to open the store!! Appointment was at 8am and nobody arrived until 10am and that was after I called customer service! No discount was offered or anything and there were about five other people waiting as well!

tamala j  |  Overall Experience 
Rating:
5.0

Manager Ruben Vega is very kind, competent and helpful.

merwan f  |  Overall Experience 
Rating:
1.0

Too much to type, willing to talk. 734-578-3319

merwan f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

arstein t  |  Overall Experience 
Rating:
5.0

Just great staff

Amanda M  |  Overall Experience 
Rating:
5.0

Very professional and great with correcting things that was missed understood no hassle just fix the problem and ended with have a nice day everything taking care of thanks to the staff at the u-haul

Amanda M  |  First Impressions 
Rating:
5.0

Mr. Sterling Farr, was awesome. Very professional, kind, polite and indeed patient. You have invested in a great employer

Terry L  |  First Impressions