As far as I can see and from my experience with all the folks working here. I will always use this company for all my moves. This location is well-maintained, and the people are so professional. They made my move so much easier because the people that work there are so helpful. Thank U!!!Helen T.
Customer Reviews for U-Haul Moving & Storage of Southern Plaza
Indianapolis, IN 46227
(N Of I-465)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- Almacenamiento para vinos
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Staff was friendly and helpful. Would recommend.Stephanie S.
El cliente no dejó un comentario.Ryan M.
El cliente no dejó un comentario.Kimberly J.
El cliente no dejó un comentario.ronald P.
This location has always taken great care my needs.David S.
Don't leave the trucks at a 1/4 of a tank or refund your customers for returning with more gas.Phillip S.
Friendly employees, good service, the truck I used was a little older but performed great. Good experienceJohn B.
The manager and employee that was working was very friendly, gave great customer service, polite and calm. The store was very busy but the wait wasn't long. Did I say GREAT customer service!!!!Yolonda F.
This is not the location I was to return my rental. when I arrived at the location in Avon, IN they told me that they had no space and I had to return it to the East St. Location. 1 hour away. I had to hire a person to deliver it the next day. Cost to me was an additional $200. Pissed off!!!!!Jack W.
Above and Beyond service, very well managed. GraciasRonald M.
Van was dirty and smelly. Everything else was great. Employees were greatStephanie E.
Eric and his crew made my rental experience the best. I have frequented this location over 20 years with no complaints. The last month twice. Eric and his people should be commended for their outstanding representation of U-Haul.Gerald B.
El cliente no dejó un comentario.JOSHUA G.
El cliente no dejó un comentario.Ranitta H. | First Impressions
Improve pick up process. I tried to use the express online pick up but when I got to location it would not work. Callie and Dan were working very hard to get customers their trucks and keep the line moving. They were going above and beyond to be helpful and efficient. Extra Thank You to them both.Clay W.
Very nice people I love themCynthia A.
El cliente no dejó un comentario.Dan N.
El cliente no dejó un comentario.Shashidhar K.
The rental agent was very courteous and nice! Despite being so very busy she did a great job! Would highly recommend!Rodney B.
I was given the wrong keys to my 10 ft. truck, and was told no other truck of that size was available. They did upgrade me to a 20 ft. truck at the same price. The staff working that morning were professional and good, but whoever had been working the night before set them up for failure.Jason B.
Awesome experience!Paul G.
I tried to call to ask one question about the UHaul and they just placed us on hold without so much as a hello. Waited for 10 min then hung up and called back just to be placed on hold again. Getting the UHaul was too much of a process online and very unclear on what needed to be done. We got there at 8 ready to rent and it took 25 min online to get anything done. The girl that was there when we arrived was very nice and helpful. Once we got the uhaul, it was okay. It wasn't clean and cup holders had stickiness and gunk in them but the guy outside was very helpful in helping us find our UHaul as well as making drop off easy. The process should be made easier or able to use a kiosk at the store. We really didn't wanna have to speak to anyone directly but we ended up having to because of how confusing it was.Haley N.
El cliente no dejó un comentario.Anthony M.
I rented a uhaul trailer as i have been doing for a long time just not from this location. I rented it for one day and when that day was coming to an end there was a real bad storm and i called to see that it was ok if i was a little and they said ok. I had the trailer for approximately 25 hours and they charged me for a second and when i mentioned that i called there response was, yes, we said okay but we didnt say that we wouldnt charge you for it, sorry. They were completely rude and thought this comment at the end was extremely funny and of course i did not. I will never rent from them again.ryan B.
Gas indication on contract was not correct - had to go back into office to have corrected. Mileage start number was off about 3 miles but I didn't want to go in yet another time. I did not ask for â€˜safe move' coverage but was charged for it. Check engine light was on I noticed after leaving but I did not want to return to Uhaul Location to get yet another truck. Was only going within 20 miles). Would be nice to get a refund.Heather H.
El cliente no dejó un comentario.Shelby H.
There was a gentleman working the counter when I checked in and he was the only one working. There was a line but he stayed calm and had Excellent customer service!Autumn L.
When I was at the store picking up the rental truck, I was asked to upload photos of my face and driver's license. It would've been nice to do this in advance, as it took several tries to get an acceptable photo. Also, the rental trucks were parked VERY close to one another. It was difficult to get inside my vehicle and difficult to see if there was any traffic behind me as I exited the parking space.Lou L.
El cliente no dejó un comentario.rebeca B.
El cliente no dejó un comentario.Gustavo M.
Not happy with the service this timeNICHOLE S.
Make sure the trucks dont have a hole that breaches the inside of the transportation area. I did a preinspect and saw the damage but didnt seem like it went all the way through. It rained the day we moved and half of my things got wet. Pretty unfortunate.Ryan B.
Very friendly customer serviceHarry C.
I have used this location in the past and always been satisfied. This time I was provided a truck with window trim that was defective and flapping on the roof. When I returned the vehicle less than 7 hours later on the same day I took out the rental, I was charged the rental rate for two days and the Safe Move insurance coverage for two days. The mileage rate also went from 79 cents per mile to 99 cents per mile.Stewart H.
They were busy today. Guess everyone in town moved. All you saw were uhaul truck out on the street. It is very hard today to keep help with that much stress going onDaniel B.
I had a very unpleasant and pleasant experience at this U-Haul. The unpleasant experience that I had was when my U-Haul was stuck in mud, and I called roadside assistance to get some help getting the truck out of the mud, and when I gave the information that I was given at the time of pick up I was told that the truck was under another name and that it had been rented since August 2022. The customer service rep advised me to contact the store to get this fixed because it could cause problems for me in the future and when I called the store, the employee Eric Williams told me to tell customer service that they better get it together and had the worst attitude that I was calling and did not want to be placed on hold because I was already placed on hold for 30 minutes. Now I understand that these employees are alone in the store, but at what point do they get back to the phone to answer questions? So after getting no solution from the customer service rep or the employee that helped me in the store I had to pay my own tow person to get the truck out of the mud because I could not get any assistance from the store or from customer service. After getting the U-Haul truck towed out of the mud I then called back to let the employee know that I would not be bringing the truck back at 1 pm because I had just gotten the truck out of the mud at 12 PM and I had not loaded or moved anything. He then proceeded to say well if â€œI would've known that I would not have rented the truck to you.â€ I was completely baffled at that comment, and if I would've known the customer service would've been so terrible I would've never rented a truck from this specific U-Haul, he then asked if I could bring it back by four, which I said yes and which I did. When I return the truck, I asked to speak to a manager and felt defeated to learn that the employee was the general manager as I was explaining the situation to another employee. The closing manager walked And I explain the situation to her. She then listened and did a deeper dive for me which showed that I did in fact have the correct truck and that I did have it under my name which was all I wanted from the general manger that helped me earlier. This interaction has truly made me not want to use U-Haul anymore, more specifically that specific location, but the closing manager that helped me was such an angel and actually took the time to listen and give me feedback on my situation. We had a very nice conversation and she proceeded to tell me that she just got out of the hospital and came straight to work. I was shocked that she was at work after leaving the hospital, but she said she loved what she did and I could clearly tell that she did, she absolutely turn my whole interaction around and I did leave the store happy despite the nasty and rude comments that were made to me by the manager that helped me earlier. I hope that a conversation is had with the general manager because that is not any way to treat a customer, and if he treated me like that, I can't imagine how he treats and talks to other people.Jasmine P.
There was only 1 person working. I had to wait 40 mins to get the truck so we were late meeting the movers. My friend (driver for truck) even went 20 mins early and the guy working wouldn't let her check in -even though her name was listed as the driver and her license was on file when I made the reservation. She had to leave the line and go behind 4 more people. The guy who was working WAS trying to work fast but they were obviously understaffed for the amount of reservations they had. I heard the guy even tell someone the had no dollys and rented them all out. The truck leaked from ceiling because it was raining. (Minimal leak but still not acceptable) AND the drivers seat belt was broken so she had to drive the truck all day with no seat belt. I wouldn't use this location again. Still waiting on a response from the company if they are going to discount my bill.Amy M.
The whole staff ws over the top. Everybody I mean Everybody had a smile on their face. You don't get service like that much anymoreJames S.
Would like to actually get ahold of someone to retrieve property that was left in rental But of course no one will answerShea T.
staff was rude and Inconsiderate. My uhaul was closed when I have not moved in. I had to call the manager for a refund and had to purchase another unit.Kennedy B. | Overall Experience
Eric was very easy to work withDoug D.
I organized a move of my daughter from downtown Indianapolis to downtown Chicago. It's only a 3 hour trip, but being downtown at both end presents a parking challenge. I researched a U-Haul moving truck and auto carrier several weeks in advance, selecting the pickup and drop-off places. We also arrange moving folks to load and unload the truck. On the morning of the move, I arrived at the U-Haul facility on S. East St Indianapolis where I was told the pick up place was changed. I have no indication on my phone of the change. Luckily the manager there had a truck and trailer available. On my way to Chicago, I get a call on my phone. I am driving a truck with an auto carrier in unbelievable traffic. I cannot take the call; it's unsafe. Later I find out that U-Haul has changed my drop off location and that the trailer and truck are to go to two separate places. This was totally unacceptable. We called customer service and after some stressing discussion, were told to another location that was 45 minutes away but would take both the truck and car-trailer. Unfortunately, that location was closed. At that point, we were really stressed. We called customer service again. The next location we were given (20 min away) was luckily open and accepted the equipment with no hassle. I want to give the highest praise to the staff at the U-Haul facilities in Indianapolis and Chicago. They were excellent and very helpful. Although it was difficult (wait-time) to reach, they were very caring of our situation and eventually got us to a drop off place. The logistic folks failed us with last minute changes and not realizing that we could not drop of the truck and the auto carrier at different location. As a result, we had to drive more miles than we planned and burn more gasoline.Charles W.
I try calling this location for a reservation several times, but no one would answer the phone, when I went to this uhaul, there was no one at the counter, I had to walked outside to find someone. Very poor staffingMarshall B.
N/A, the people in store were helpful and easy to chat with, and the return was simple.Emily K.
hire better customer service, preferably someone that speak decent English and looks presentable, and quoted me wrongAndrez G.
El cliente no dejó un comentario.Shalise G.
El cliente no dejó un comentario.Darlene E.
El cliente no dejó un comentario.Monique K. | Online Move In
El cliente no dejó un comentario.charles m. | Overall Experience
Gigi, in particular was extremely helpful. There was another young lady at the counter was easily to deal with as well. Last but not least there was a black gentleman that actually checked me out who made the process extremely easy. I think he was the general manager.Gerard L.
Truck was spotless on the inside. There was a Tom's light on the dash which caused me to keep an eye on the tires. Not a big deal on my short rental. Overall this is the BEST UHaul location I have had the pleasure of using. Counter employees are also knowledgeable and friendly. Get you in and out. Thanks again!Gerald B.
Customer service was excellent. Much better than I expected. Both the ladies working when I picked up my rental were greatjay H.
There is another truck in front of my truck. Couldn't get it out until they moved the first track. Took quite a bit of time. Had to find somebody.Paul H.
El cliente no dejó un comentario.Ralph V.
I haven't received the final receipt a day after I return the equipment.Ramsui T.
The lady checking me in was a super star. The fella I gave the keys to was awesome. Other than that the truck was run down the location left me second guessing if I should leave my car there for the few hours. Next time I'll go further south away from the city for my rentalThomas F.
Get someone that's knows what they are doing up thereBrandon S.
El cliente no dejó un comentario.robert H.
From the front desk workers to the equipment return worker was a wonderful experience through and through.zachary T.
El cliente no dejó un comentario.KRISTINE L.
El cliente no dejó un comentario.Jason O.
I use this location multiple times.Donald B.
Thanks for such great hospitality .love you guysalice W.
El cliente no dejó un comentario.Allison B.
El cliente no dejó un comentario.Michelle M.
El cliente no dejó un comentario.Jeffrey B.
El cliente no dejó un comentario.Martin R.
El cliente no dejó un comentario.Allison D.
Angelica was flat out rude screaming to someone on the phone in Spanish about their bank ignoring me telling me I was out of luck on the dolly i had reserved refused to help locate what I need just ride the entire time had to hung down someone to get me the items I reservedLeticia V.
I got forced to get the cow insurance and the van was nasty in the cabin.Chris C.
The staff was helpful and good to work with.John J.
I'm completely satisfied with the overall service I received. Fast friendly, courteous service. Gracias.BETTIE D.
Everyone was very welcoming. Eric was amazing to work with as always. Will always use this location!!Erica T.
El cliente no dejó un comentario.James T.
The service was excellent and the equipment was clean and in great condition.Gloria W.
El cliente no dejó un comentario.clayton J.
I've had a storage unit here for 3 years. Always helpful and clean. Very hard to get to a person or the manager by phoneTami S.
El cliente no dejó un comentario.David M. | Overall Experience
Equipment question needs a comment box! The trailer was great, the issue was with the front straps. Both needed cleaned & lubricated and the right one was bent enough that it was very difficult to work. I ended up using a vicegrip & large screwdriver to get the strap out.MARK B.
You need to change your pricing menu. It says that the truck is $29.99, but I paid $104 out the door. I know there is insurance, but the price more than doubled. That should be illegal. Also, the link to the drop off location was bad. It took me 5 miles in the wrong direction. I get to the place the GPS told me to go to and realize it is a contractor's location. I probably had to pay for 10 extra miles. It wouldn't be an issue if I didn't have a 30 mile limit.daniel W.
Staff were more interested in talking with other employees than helping customers get checked out. I could feel other customer's frustration while waiting in line. It was not a pleasant experience.Nolan K.
El cliente no dejó un comentario.Ron R.
Gigi, was wonderful and very helpful.douglas r. | First Impressions
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.WILLIAM B.
Equipment was not in good shape. The truck's cab was very dirty. The steering wheel was gross to touch; the passenger door lock did not function. Also the truck drove fairly poorly. It had 187,000 miles and made a lot of creaking and squeaking when turning. There was some pretty significant rust damage on the roof of the cab and bottom of the doors. Also, the airbag system malfunction light was illuminated on the dash.Layne B.
Wonderful staff, and facility. Truly care about the tenants!Dylan C.
They changed the truck 2 times due to damage, they gave me the 3 l truck with 1/8 of a tank of fuel, when they delivered it with the same 1/8 of fuel, they charged me $80 for the fuel! I think it's an abuseMarlon P.
Hire more employeesMICHAEL K.
El cliente no dejó un comentario.Phill B.
Friendly and efficient service. Vehicle worked just fine. A quick check on the inside of the vehicle prior to my driving it would have been nice. Empty cans in driver's door and chunks of (I think) poptart was in the cup holder.seth B.
Floor seemed weakSteven W.
El cliente no dejó un comentario.MARIE A. | Overall Experience
Tech was very nice and job seems great.Teddy P.
Very nice ladies!Brooke A. | First Impressions
Can't think of anything.Mark D.
Great contact free, easy to use experience. Thanks. See ya next time.Tim W.
I have no complaints the staff was great.Cortez H.
Computer system running very slow. Had reservations and still took 45 minutes to complete to rental. Return was much smootherMichael B.
El cliente no dejó un comentario.Gary O.
Eric had great customer service.Jennifer M.
The truck wasn't cleant, but other than that it drove well from Indianapolis to Florida. No issues.Leigh S.
Mike was great did a great job on installation. Will come back to this location.JOSEPH M.
El cliente no dejó un comentario.Olivia Q. | Overall Experience
El cliente no dejó un comentario.FRANK B.
I had a terrible experience with this particular location . They way they place you on hold for 30 minutes at a time is unacceptable. I went nine miles for my move , in total, and was charged 156$ . Luckily my debit card was locked. After speaking with multiple employees , I am still receiving emails that say I owe 186$. They also had me down for a storage that I never had #299. Again after speaking to someone everyday for four days straight I'm still receiving emails saying that I owe . Fire everyone and get a new crew . You go up there and everybody is on break smoking , not attending to customers whatsoever . Worst UHAUL in the city!!!!! TIGHTEN UPAdeva K. | Overall Experience
Have the trucks deiced before they are picked upJoe W.
You overcharged me charges me for services you Didn’t provide and double charged both months a there Criminals You should be prosecutedAlbert E. | Overall Experience
Nikki and Gigi did a wonderful job with customer service helping me. They were very helpful and friendly and took care of all of my needs. They were 11 on a scale of 1 to 10. They are keeps. Also, they followed guidelines and safety to the fullest, a customer brought a propane tank in and walked of and left it. They removed it from the building immediately why making the customer aware which was ignoring them. Then when the customer started paying attention she got mad about the propane tank being placed outside they explained to her they were trying to make her aware she became very irate with them. The two caps are composure while explaining procedure and the danger of having a propane in the building., And the lady kept cussing them out and they still maintain composure. If this was my business I would have both of them on my staff and take care of them appropriately. In my eyes they deserve coodles for doing a great job. great job ladies you are A1 customer service people in my book with your great smiles thank you for taking care of me properly in my time of need, and looking out for my safety. Tamika G.Channel T. | First Impressions
El cliente no dejó un comentario.Alicia G. | First Impressions
El cliente no dejó un comentario.Anthony H. | Overall Experience
El cliente no dejó un comentario.Shawna F. | Online Move In
El cliente no dejó un comentario.TyShania R. | Overall Experience
Staff were awesome. Checkout with Gigi couldn't have been any smoother. Every time I needed to interact with staff over the last 6 months has always been the same: professional, helpful, and friendly. Will definitely be my first choice next time I need to use a rental or storage facility.RICK J. | Overall Experience
The service was wonderful couldn't have asked for better my only problem is they charged me for stuff that wasn't true it said that they put gas in my in the truck when I got it it was on half a tank I left it on a half a tank and I have pictures to prove it that I took before I left the site in Troy Alabama and I also told them that they light came off of the top of my car on the highway and I took pictures of the status of the tow dolly two for my car because it was rusted out and raggedy and very very squeaky and one side of the fender thing on the back of the tow dolly was broke cracked and cracked and broken so I have pictures for that as wellEsther D. | First Impressions
I would have said excellent but I'm not because they charged me for gas when I was supposed to put it on half a tank and that's where it was I had my pictures to prove it but on the other side they were very friendly accommodating and cordial and I didn't use the storage facilityEsther D. | Overall Experience
El cliente no dejó un comentario.lorna G. | Overall Experience
El cliente no dejó un comentario.Dakota W. | Overall Experience
El cliente no dejó un comentario.BRANDON A. | First Impressions
El cliente no dejó un comentario.Deborah D. | Overall Experience
Everyone was very friendly also helpful and it was really clean!Tiesha J. | First Impressions
Your costumer service representative told me that "it's common sense" to check for mileage before taking off with the truck. She never mentioned this was such an important piece of information. Another one didn't give me the information I needed on returning trucks after hours. She highlighted and told me to go to a website. Both gave me wrong or poor information. The information on how to access the storage unit was wrong, and so was the garage information. I figured it out in my own. You shouldn't have people who don't care for costumers working there. It was a terrible experience. I got charged three times the mileage because she forgot to mentioned how important this was and to top it she tried making me feel stupid for her not knowing how to do her job correctly.Andreina E. | First Impressions
I was told my unit was floor level it was not, I was told there would be a lock in the unit, there was not. Otherwise all seems OK so farLoretta E. | Online Move In
Love the ladies that were working in the office. Super friendly!Noreal W. | Overall Experience
El cliente no dejó un comentario.MARIE A. | First Impressions
Very friendly staff!! She was able to help me quickly and was especially nice.Angela M. | First Impressions
El cliente no dejó un comentario.AMANDA S. | First Impressions
Want to say thank you to an AWESOME staff. Ms. Gigi you are AMAZING!! Thank you Soooo... Much!!toshelle f. | First Impressions
El cliente no dejó un comentario.Ambra G. | First Impressions
The lady's at the front desk was really helpful and nice, and one of the guys was really helpful on helping me to make sure I did everything rightZacharie M. | Online Move In
Need to have prompter service on the phonekaren k. | Overall Experience
El cliente no dejó un comentario.Brandon F. | First Impressions
El cliente no dejó un comentario.Brian J. | First Impressions
El cliente no dejó un comentario.Charles S. | Overall Experience
Mr Williams kept my life savings safe on his propertyann f. | Overall Experience
Did not keep the storage it just was not what I needed to little time I had to move and get my thing to your guys storage I got for free . Free is great place and people oseum!!! I just had very little time I had to be out of house so I had to find an easier and faster way to unload at different storage place truck of your goid!good!! Thank youKim P. | First Impressions
I love this place very affordableDarius W. | First Impressions
There wasn't enough light in the unit itself. The price just kept going.vicki t. | Overall Experience
El cliente no dejó un comentario.KEEANA K. | First Impressions
Poca atención al usuario, cuando uno se acerca a hablar con la persona está desentendida de lo que uno está preguntando.ANDRES M. | Overall Experience
El cliente no dejó un comentario.dana c. | Overall Experience
El cliente no dejó un comentario.wendy m. | First Impressions
El cliente no dejó un comentario.Dana V. | Overall Experience
Staff was helpful and knowledgeable, especially Briona @ East St location in Indy. She was most accommodating.shannon k. | Overall Experience
El cliente no dejó un comentario.John J. | First Impressions
El cliente no dejó un comentario.Bobby E. | Overall Experience
El cliente no dejó un comentario.Jekerra F. | First Impressions
El cliente no dejó un comentario.Michael W. | Overall Experience
False advertisement. Sign says one month free storage with rental but company makes own rules. I was given a reservation with a truck and storage I was only paying for the truck with one month free I had to change my storage date which charged me 109 when I arrived at the store. The Manager I think GM was to busy on his personal cellphone speaking to his friends and was to busy to assist me and told me he didn't know how long he would be. I will pass on this poor experience and the Nickle and diming that place does. Very ghetto with staff that have zero professionalism or people skills.Liza P. | First Impressions
El cliente no dejó un comentario.Carter J. | First Impressions
Very ProfessionalTyrone M. | Overall Experience
El cliente no dejó un comentario.Tracey E. | Overall Experience
My storage was sadly broken into I moved from out of town and they took almost my entire homeRIVIERA P. | Overall Experience
This place was so rude and disrespectfulBRITTINA J. | Overall Experience
Había realizado la reserva para una bodega climatizada de 9x14 y cuando llegue al sitio me dijeron muy frescamente que ya no tenían disponibles, sabiendo bien que la reserva se hizo con bastante tiempo de anticipación por lo que venía de otro estado, me tocó tomar un 10x10 y dejar esta bodega sin acceso porque pedí una bodega para todo lo que llevaba en los dos trailers. Me pareció de mal gusto esta situación ya que deje muchas cosas sin poder guardar en la bodega por no tener el espacio suficiente. Ahora bien, me habían dicho por la llamada que realice para hacer la reserva de los dos trailers que por cada trailer tenía la opción de un mes free en la bodega y cuando llegue a esta bodega me niegan esta opción que solamente es un mes por trailer y como mencioné anteriormente rente 2 de estos.ANDRES M. | First Impressions
El cliente no dejó un comentario.Robert D. | First Impressions
I got over charged and Uhaul refused to refund. Customer advised that I get I touch with the location for the refund but the location said to contact customer service. I kept being pushed around till I gave up.David N. | Overall Experience
El cliente no dejó un comentario.Shyniya L. | Overall Experience
Lighting in the unit was poorKATHRYN S. | Overall Experience
El cliente no dejó un comentario.Lovie G. | Overall Experience
El cliente no dejó un comentario.chunta t. | Overall Experience
Exceptional service from start to finish.Thomas W. | Overall Experience
Staff was not helpful or friendly. I will not use this location. I use to love this location but these new female. Not good .lorna G. | Overall Experience
Only because I could never get anyone at this location to ever call me back or email until after several attempts but otherwise I will come back if I ever need toTwyuan w. | Overall Experience
Thank you and I would use this uhaul and storage space again.KEVIN G. | Overall Experience
The staff went above and beyond; helping me change my drop off location and get into my storage unit. They were very delightful and personable! They really helped relieve the stress of a hard day. Great work!Olivia Q. | First Impressions
El cliente no dejó un comentario.Katrina H. | First Impressions
The staff and manager is rude and unhelpful.Claude W. | Overall Experience
I was supposed to have a lock included and in my unit ready for me but it was not there, thankfully a quick trip to the office resolved that. However second floor units are up a steep flight of stairs with no elevator, down narrow hallways, and low clearance in the units themselves. The website is not clear in the dimensions and several people moving in at the same time as me also had the same thought as we all couldn't fit all of our stuff in.Emily M. | Online Move In
Gentleman who checked me in was very helpful, provided and applied promotional 1 month free benefit, and fast and friendly service.Tamesa G. | First Impressions
Eric and Brianna were insanely helpful. They went above and beyond to help me out during the few hours I needed it most. I genuinely appreciate the effort we all put in together that made this such a wonderfully convenient move.Taylor K. | First Impressions
The only problem I had was not being able to cut off my own lock when I lost my key! I had to pay 50 dollars for someone else to do it!CAROL LEA S. | Overall Experience
I satisfied with the servicesMARIE F. | Overall Experience
El cliente no dejó un comentario.OLIVIA S. | Overall Experience
I was told there was a 10x10 storage unit available in the system but upon arriving at the unit it had a lock on it. I was then told that there were no more units available. However, I was given 100 more free miles for the inconvenience.Gerald C. | Overall Experience
El cliente no dejó un comentario.Antwaun G. | Online Move In
Buen servicioMaribel M. | First Impressions
The manager and the entire team were fantastic. Never a worry about my belongings and Eric was a pleasure to deal with. He is the opitome of great customer service and leading by example.Darin T. | Overall Experience
El cliente no dejó un comentario.ANGELA S. | First Impressions
El cliente no dejó un comentario.Christopher T. | Overall Experience
I had my storage for 3 years It was cool all my items were still in good shape minus a couple cobwebs lolKenyatta C. | Overall Experience
El cliente no dejó un comentario.BRITTINA J. | First Impressions
El cliente no dejó un comentario.Breana G. | Overall Experience
El cliente no dejó un comentario.Shannon M. | Overall Experience
El cliente no dejó un comentario.Tony B. | Overall Experience
El cliente no dejó un comentario.Randall S. | Overall Experience
El cliente no dejó un comentario.Rose M. | First Impressions
I reserved two units but only one was found when I arrived. The staff fixed it, no problem. Very helpful people but confusing storage access when cards and doors.Mindi P. | First Impressions
Only issue I have is not having the availability of a large unit to be able to store my property. Having to rent three different storage unit and a possible fourth one to complete my move. Slot of money for 4 storages. But very happy with store employees. Very busy store.Voca B. | First Impressions
El cliente no dejó un comentario.lakisa d. | Overall Experience
El cliente no dejó un comentario.brianna s. | Overall Experience
Wasn’t provided the equipment I rented, wasn’t informed about the storage unit well, employee shut and locked the front door to the storage unit and told me to use the side one while in the middle of unloading and storingDustin P. | Online Move In
El cliente no dejó un comentario.Robert P. | First Impressions
Need more people skills rude to customers there lack of communication is offTiawanda M. | Overall Experience
El cliente no dejó un comentario.Steven F. | Overall Experience
The staff was rude and they were on their cell phone and doing video call's. The customer's heard their conversation which was a lot of cussing talking about sex.Tammy C. | Overall Experience
GraciasStella L. | Overall Experience
El cliente no dejó un comentario.Stephanie G. | Overall Experience
El cliente no dejó un comentario.Stephanie G. | Overall Experience
El cliente no dejó un comentario.JENNIFER B. | Overall Experience
El cliente no dejó un comentario.Stephanie G. | First Impressions
The manager was helpful even assisted me when my battery in automobile went out. Thank you again!Stella L. | First Impressions
Es un gran centro de storage muy bien el trato es muy bueno al cliente y es de gran ayuda para la gente que necesita un espacio de almacenamiento para sus pertenencias gracias a estos lugares gracias por existir y por su ayuda.Maria T. | First Impressions
El cliente no dejó un comentario.Steven F. | First Impressions
El cliente no dejó un comentario.Shaun J. | First Impressions
El cliente no dejó un comentario.JOSHUA L. | First Impressions
El cliente no dejó un comentario.Robert H. | First Impressions
El cliente no dejó un comentario.Teri K. | First Impressions
Worker were very rude and inattentive. Store was busy and I'm sure they were try to multitask however going out on a break when there is a store full of customer just seems inconsiderateshareese H. | First Impressions