Comentarios de los clientes para U-Haul Moving & Storage of South Walkerville

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of South Walkerville

Clasificación general:

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Daniel M.
Clasificación:

Drop off was quick and effortless. Great service!

tyler v. | First Impressions |
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El cliente no dejó un comentario.

THOMASA D.
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My bill was supposed to be $90.00 they charged me way more regardless or me having my original receipt stating I was only going to charge for what was on that.

DAVID N.
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El cliente no dejó un comentario.

ROBINL E.
Clasificación:

I rented a dolly - but when I arrived they had none ? Made the move very very hard

THAL BAHADUR B.
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El cliente no dejó un comentario.

BRIONNE C. | First Impressions |
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El cliente no dejó un comentario.

Carol R.
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Great service! I appreciate you and all you do!

RYANANDREW W.
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The battery died on the truck when we got to the first stop. We had to have it jump started.

REBECCAL V.
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El cliente no dejó un comentario.

SARAH P.
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El cliente no dejó un comentario.

DUSAN V.
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Keep up your fantastically friendly and professional service. Cheers, D

Tenezee E. | First Impressions |
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El cliente no dejó un comentario.

SUSAN W.
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El cliente no dejó un comentario.

Jayson W.
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El cliente no dejó un comentario.

JIAN L.
Clasificación:

Very professional and helpful, good service!

RUBENR L.
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Everything is good service n all, even the bathroom are kept clean. We r happy customer. Thk u!

Betts M. | First Impressions |
Clasificación:

April and all of the staff at UHAUL South Walkerville , Windsor have provided the ultimate customer service experience !!! Our every need has been met in the most timely, gracious and professional ways. Thank you so much for your generosity and support of the Rotary Windsor Essex Socks and Bottoms project. You are incredible! Betts MacDonald & Ellie Weese

Melissa D.
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El cliente no dejó un comentario.

TAREQ A.
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El cliente no dejó un comentario.

SERGE A.
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El cliente no dejó un comentario.

KEITH K.
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El cliente no dejó un comentario.

JORGEARTURO B.
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Clients who select this uhaul rental location are sure to receive courteous and prompt attention. The team is positive- minded and eager to help the client with their rental needs. The vehicles and storage facility are extremely well maintained . Overall, I have excellent dealings with Ms Chappuis and her hard - working team on the occasions I have needed a vehicle rental .

Diana M.
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El cliente no dejó un comentario.

SHARONE F.
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El cliente no dejó un comentario.

Guy L.
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Everything was perfect. Phenomenal staff. A+++

JORGEARTURO B.
Clasificación:

The Staff is courteous and responds promptly and works hard to accommodate my moving needs. I am a frequent renter of various UHaul equipment as well as storage. April and her team provide exemplary service and well -maintained vehicles. They go the distance for UHaul and their clients.

Banga M. | First Impressions |
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El cliente no dejó un comentario.

Louise R.
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El cliente no dejó un comentario.

JAMESJOSEPH R.
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Very dissatisfied Will not use This service again or recommend

Kathryn S.
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Attendant was especially upbeat and helpful.

YUE M.
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Outstanding service. Raised!

John B.
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El cliente no dejó un comentario.

TOMMYJEFFREY F.
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El cliente no dejó un comentario.

gerry o. | First Impressions |
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The manager Apeilmwas excellent. She personally helped me park and secure my motor home. She took time to answer my questions. She is open and friendly . I will definitely consider yearly storage!

MOHAMAD A.
Clasificación:

I would recommend changing the branch manager

Joyce M. | First Impressions |
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It was just a pleasure . Thank you

Douglas R. | Overall Experience |
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As always, this facility is extremely well run and staff are always very helpful. Exceeds expectations!

(Banks Auto Groups) Mike F. | First Impressions |
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The storage space needed to be swept otherwise excellent customer service by everyone we dealt with. Joyce in Chatham, Rebecca in Windsor and also a young man. All fantastic!!

RICHARD K. | Overall Experience |
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El cliente no dejó un comentario.

Dave B.
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Very disappointed with the check in for pickup. I completed the online check in with uploading driver's license front and back and all credit card info only to have to complete the same with the employee at the location. I walked in the door at 9:00am for my 9:00 reservation. I stood in line for 35 minutes, finally got hitched to the trailer and drove off the lot at 9:45. This was unacceptable. On return I parked the trailer and unhitched because no lot personnel around. I went in told the person at the counter and no one even came out to confirm I had actually left the trailer. Now this morning I found my original charge on my credit card of $48.53 was accompanied by another charge of $145.60 was added. I called and was told it was an error, but 5 hours later the charge has not been reversed. I am very disappointed and Uhaul will not be my first choice in the future as it has in the past.

WILLIAMJ T.
Clasificación:

customer service was excellent.

OLIVIER P. | Overall Experience |
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Very happy with the overall experience, thanks

Nikolay O. | Overall Experience |
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El cliente no dejó un comentario.

WENDYLEE D.
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I have no complaints. Love the app and how u use pics for verification and to change things. Definitely will use again.

ANTONYGUEVARA G.
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Very good

Paul Chislett W. | Overall Experience |
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Thanks to April and the whole team of workers

ORINB T.
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Smile! Even when you're not having a great day! A smile is the safest replacement for a hug in these times of COVID-19!😁❤️

DOUGLASH M.
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All was great

LAURAA M.
Clasificación:

When I went into rent the dolly, the man at the desk was not wearing a mask. Even though he was behind a glass barrier, he still had to hand me things. I am considered high risk with a heart condition and was very surprised. He also never offered to help load it into my car. When I returned the dolly the lady working was wearing her mask and seemed much more cautious about health and safety.

Michael L.
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El cliente no dejó un comentario.

MICHELLEJ B.
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El cliente no dejó un comentario.

John Gazo A. | Overall Experience |
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El cliente no dejó un comentario.

Angelo P.
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Both the girl the checked me in and the guy that checked me out on my return we're great to deal with. Very friendly and welcoming, the entire transaction was smooth and headache free.

HIMAL G.
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El cliente no dejó un comentario.

Michael S.
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I would not recommend Uhaul after our experience.

HARISDAVID R. | First Impressions |
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My experience there is great.

Jennifer G.
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It was very hard to get the hitch off the ball the bolt was bent or something. When you are returning before the location is open someone should explain to you the process

NIGELJAMES L.
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went in to rent equipment and i had to ask if the cashier booth was open as i was not greeted and stood there for 5 minutes. upon returning my rental one of the employees were in the open lobby without a face mask and one of the customers were not wearing a face mask. felt very unsafe

DYLON P.
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El cliente no dejó un comentario.

Rob M.
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El cliente no dejó un comentario.

LENI L.
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El cliente no dejó un comentario.

KEITHN K.
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El cliente no dejó un comentario.

LINDAM D.
Clasificación:

Get more staff. Make sure you check to see where the keys for the vehicles are b4 you open .

JAGTARSINGH G.
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El cliente no dejó un comentario.

STEWARTW S.
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El cliente no dejó un comentario.

WILLIAMJ A.
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The shift supervisor was patient while he trained a new employee...the new employee was efficient; And the two young lot guys were extremely courteous...I will highly recommend this location...Cheers

PAUL M. | Overall Experience |
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El cliente no dejó un comentario.

Wesley V.
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El cliente no dejó un comentario.

stephen d. | Overall Experience |
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This place is beautiful. It is safe and the staff is beyond awesome. I would work here when I retire .

Kimberly Ryan S. | Overall Experience |
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El cliente no dejó un comentario.

MINGRODEY M.
Clasificación:

convenience check in and check out.... clean and reliable equipment .....fast online paperless service.... just very confused gas refill standard..... like to see full gas tank to full gas tank service next time....

David H. | First Impressions |
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El cliente no dejó un comentario.

Yung Suk Y.
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El cliente no dejó un comentario.

DARLENE B.
Clasificación:

This is the second time I utilized your service here in Windsor, Ontario, both times at the Walker Rd site. The employees that work here are absolutely outstanding! I received prompt service both times, picked up a clean,and safe vehicle each time.Keep up the great work! Thank you, Darlene Bourdeau

MICHAEL M.
Clasificación:

Your employee wasn't wearing his mask properly and we reserved a 15 footer and got a 20 footer and I had to pay more for it...

DAVIDALEXANDER M.
Clasificación:

Nothing. The estimated amount that was calculated when I picked up the truck was higher than the actual amount charged. Due to a significant mistake by the MovingHelp.com contractor I hired I needed the truck for an additional 1.5 hours and they did not charge me for the extra time. Thank you.

ALISHAJANE C.
Clasificación:

El cliente no dejó un comentario.

ALLEN K.
Clasificación:

Provide a bulk discounted pricing for truck and handtruck rentals. I paid $19.95 for the truck and $10 for the hand truck. I think when renting both there should be a discounted rate or offer the hand truck for free. Please put your trucks odometers in KM and not miles. We are in Canada. I find it frustrating each time I rent a uhaul and have to use my phone to convert or estimate my mileage.

DAVIDW M.
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El cliente no dejó un comentario.

ALAN L.
Clasificación:

Speed up checkout

DONALDG L.
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El cliente no dejó un comentario.

Scott S.
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El cliente no dejó un comentario.

DAVID E C. | Overall Experience |
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April was AWESOME & so were the rest of her staff !!

JORGE R.
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El cliente no dejó un comentario.

ROBERTJ L.
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El cliente no dejó un comentario.

JOHN B.
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Employees have great helping attitudes. Keep on doing

ANNIL G.
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El cliente no dejó un comentario.

Justin M. | First Impressions |
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April Chappus is an outstanding employee and representative of your company.

Randy M. | First Impressions |
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El cliente no dejó un comentario.

BRIANL K.
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El cliente no dejó un comentario.

Nicolas M.
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El cliente no dejó un comentario.

SAMUELARTHUR M.
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El cliente no dejó un comentario.

KENNETHJOSEPH J.
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El cliente no dejó un comentario.

Kyra Joy H. | First Impressions |
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Turned out better than expected and I have other friends who's vehicles are parked there as well and have been there for years. That gave me some reassurance that if they can trust their "babies" there, then I can too!

CHRISTOPHER H.
Clasificación:

Great experience all around. Friendly helpful staff.

Esther R. | Overall Experience |
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El cliente no dejó un comentario.

AISERSAMI S.
Clasificación:

Was very good service

PALMERE J.
Clasificación:

Not much.

JOHN G.
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All was good and satisfied with the over all experience. However, as I dropped off the truck the gentleman asked if I would like a printed receipt or was an email one ok. I said email was fine to lessen the exposure with C-19 right now. It has been 3 day now; still no reciept.

NORMA M W.
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El cliente no dejó un comentario.

Dale D.
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El cliente no dejó un comentario.

elisander V.
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carlos at reception was excellent and very helpful and deserves recognition for his great service

ABDUL H.
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Girls are friendlier and more professional than the boys working on this.

DUWAYNE A.
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El cliente no dejó un comentario.

STEFANSAVO K.
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El cliente no dejó un comentario.

DAHIR H.
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El cliente no dejó un comentario.

ROBERTL R.
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El cliente no dejó un comentario.

FREDR W.
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Great customer service! Seamless pick up and drop off.

KYLESTEVEN K.
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Very nice and accommodating staff. There was confusion regarding my reservation and I had to go to another location but they compensated me for it. Thank you so very much. Truck was in excellent condition and easy to use. Drop off was efficient and smooth!!

Christian L.
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Great everytime I go. The old staff is very patient with new staff that are slow to learn

Doug M.
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El cliente no dejó un comentario.

TRENECATHERINE K.
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El cliente no dejó un comentario.

LESTERG L.
Clasificación:

It was quick in and out process!

AMIRHOSSEIN M.
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El cliente no dejó un comentario.

TERRYJ F.
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El cliente no dejó un comentario.

MICHAELL B.
Clasificación:

El cliente no dejó un comentario.

WESLEYD L.
Clasificación:

On Thursday, September 24, I booked a 15' truck for Saturday, September 26 at 8:00am and received a confirmation email. There was also a notice that there was a guarantee for the reservation or I'd receive $50. I received a notice later that night confirming the same date, but that my reservation was from 5-9pm. That time did not work for us, so I called and the person I spoke to said they did not have a 15' truck available and offered me a 10' truck, but that wouldn't fit what we were moving. I had to move my reservation to the following day at 9:30. We arrived at 9:25. I read that you can check in online to avoid having to go into the store, but that did not work. Both my husband and I tried it on our phones and it was not picking up our location even though we both allowed our location to be shared on our phones. It took 20 minutes to get checked in and on our way. Not the greatest experience we've had, however, the truck was clean, the staff were friendly and we got the items moved that we required.

donald W.
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El cliente no dejó un comentario.

RICHARD L. | Overall Experience |
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our unit had a big problem with mice. it was brought to their attention and nothing was done. i was very shocked that no one was held accountable

KAILASH KUMAR S.
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Simply Best people and best place

Connie G. | Overall Experience |
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I was leary after reading some of the reviews but I had excellent service, encountered helpful, friendly staff and had no issues at all. Will definitely use again!

Roger G.
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El cliente no dejó un comentario.

Sonya G. | Overall Experience |
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I reserved a dollie for Sep 1. Went to pick it up on Sep 1st and they did not have my name in the computer. I explained to the lady that I was there only to pick up a dollie. She then asked for names and numbers of contacts. I couldn't understand why it was taking so long. After all the questions and the information entered into the computer I find out she just rented me a storage unit. On Sep 25, I receive an email from U-Haul informing me of my upcoming payment on the storage unit that I never rented. I called and talked to the same woman who had made the mistake and she said that she has difficulty hearing at work due to wearing masks and being behind glass. She then told me that she had just removed my email and information from the computer. I have my doubts about this as she never removed my information to begin with when I had been there on Sep 1. I will never again do business with U-Haul. If I am to receive another email stating that my payment on a storage locker is due and/or that the payment will be processed using my credit card I will be contacting the Better Business Bureau.

JAVIER T.
Clasificación:

Better data base when renting small equipment like dolly's. It can save administration time instead of retyping all info at the same time. I saw other 2 customers waiting fui or service. Kind regards,

LYNN L.
Clasificación:

First, I don't think it is right to change the location for pick up by over 100km, without some compensation for my time and gas! Secondly, whatever was booked and paid for, should not be added to.

ted w. | First Impressions |
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El cliente no dejó un comentario.

michael o. | First Impressions |
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i think you have a wonderful facility very friendly helpful staff and a very well organized and professional place i would highly recommend you all.. thank you for making our moving experience a little less stressful and a little more pleasant Thank You :)

William K.
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El cliente no dejó un comentario.

James L. | First Impressions |
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I’m Very please with everything

THERESAM B. | First Impressions |
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April is willing to help any way she can. Friendly staff.

maurice j. | Overall Experience |
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El cliente no dejó un comentario.

Patricia A. | Overall Experience |
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Staff were very helpful and accommodating thank you

Craig D. | Overall Experience |
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Experience was not great. Was told that I rented a space that should not have been rented to me which wasn’t my fault and had to move out immediately with no alternatives or options offered. The initial booking experience was good but the forced move out was a particularly bad experience. I would be apprehensive to use Uhaul storage again

Douglas L. | First Impressions |
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El cliente no dejó un comentario.

Jennifer B. | First Impressions |
Clasificación:

I had the worst experience ever when renting the truck. They were short staffed for the 1 st of the month. And I rented a truck from Walker road got there and they sent me to Dougall. Then I rented the storage area and the man told me and my helper we had 5 hours after they close to use the locker and we got there it was closed. Now I need to find someone to help me again today unload into a locker and hope I don't get charged for extra time. We called the U-Haul after hours and she said we have the truck till 2 45 do I hope I can find help to unload it now. I have never been so unhappy with u haul in my life. Been using uhaul many years but this left a bad taste for me. I am hoping this will all work out somewhere

stephen d. | First Impressions |
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That place is awesome and the staff deserves praise. Maintenance man is a blast. Advisors friendly and informative. Truck was awesome. I retire soon and would love to work there.

DAVIDM B. | First Impressions |
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I had a hitch installed and rented a trailer for a one way trip to Ottawa. The staff was so helpful and the facility was so clean I decided to change storage companies as well. Thank you

PAUL M. | First Impressions |
Clasificación:

You should charge for gas usage by the e.p.a rating not the needle reading. Odometers are correct not your eye sight on a gauge. I drove 19 miles that vehicle gets about 12 mpg. Gas is $5.00 a gallon my math says I used 1.5 gallons. So my fuel charging should be about $8. I paid $15.

William M. | First Impressions |
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El cliente no dejó un comentario.

Luke T. | Overall Experience |
Clasificación:

I was amazed by the quality of service provided by the store manager and her team. They were professional and courteous throughout the duration of my rental. I have rented a storage at other places before so I know the difference between good and bad service. The service I received here was excellent. The storage facility was very clean, secure and well lit, the staff were friendly, helpful and they responded quickly if I had any question. I was very happy, I had a great experience. I would highly recommend this U-Haul storage facility to anyone.

Dianne W. | Overall Experience |
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El cliente no dejó un comentario.

maurice j. | First Impressions |
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El cliente no dejó un comentario.

Garth M. | Overall Experience |
Clasificación:

Great facility, kept my boat warm so I didn’t have to winterize her.

Paul P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Connie G. | First Impressions |
Clasificación:

I was pleasantly surprised. My experience has been more then perfect so far! When I read some of the reviews, I was leary but after talking to the one staff member (I wish I caught his name) he answered my questions and assured me the past problems were taken care of. So far, so good!

diane s. | First Impressions |
Clasificación:

Thank you to everyone I interacted with! Happiest move experience! Easy Peezy!

Landon L. | First Impressions |
Clasificación:

Great customer service, thank you

Lauren B. | First Impressions |
Clasificación:

April was incredibly helpful. They made the process so easy for me. Thank you!

paula b. | First Impressions |
Clasificación:

Manager April was very helpful. She went above and beyond to provide me to secure my property

Howard C. | First Impressions |
Clasificación:

Nice clean and organized facility.

Noah Charles C. | First Impressions |
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Only complaint is the 24 hr access was not available this past Saturday night and I had a fridge to move in to my storage unit had to leave it outside all night.

Julian L. | First Impressions |
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El cliente no dejó un comentario.

ZACHARYLAWRENCE F. | First Impressions |
Clasificación:

South Walkerville had great staff. Very helpful.

Gary W. | Overall Experience |
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El cliente no dejó un comentario.

Kim J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Beverley D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

canon j. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ellen M. | Overall Experience |
Clasificación:

We were very pleased with our dealings with UHaul in both Windsor and in Winnipeg. I found the service exceptionally helpful in both locations. Everyone was polite and helpful and practiced excellent customer service. Rebecca and Nathan and Miriam and Karen in Windsor were great and at the end of the trip we met two fabulously helpful young men whose names I fear I may have forgotten.- Palaver and Dandevar? They were remarkable and we wouldn’t hesitate to use Uhaul again because of these two young men. They made everything effortless. Thank you! We did have to replace a faulty windshield wiper blade on the road but Canadian Tire in Sault St. Marie solved the problem.

Kathleen C. | Overall Experience |
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Appreciate the efficiency of April and her staff very much. Really a smooth experience all around.

Dodi H. | Overall Experience |
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I was satisfied eithbthevfavility until I went to pack it up. Everything in the locker was covered in mouse poop and I mean COVERED! Boxes were full of it. Mice were running around the unit. One jumped out of the box and we found dead mice inside of boxes. Everything should have been thrown out. We had to go nox by box outside once home and wash and disinfect everything. As well we had to shampoo furniture. It was disgusting to say the least. Many boxes went directly into the garbage. I could see there may be some mouse droppings as you cant control what people put in the units but this was beyond ridiculous!

Clifford R. | First Impressions |
Clasificación:

Rented a truck and indoor storage unit for my move. Under the circumstances with the COVID-19 pandemic the staff had the truck and storage units ready and this definitely made the experience less stressful. Thank you

Jessie E. | First Impressions |
Clasificación:

Would tell everyone about u haul

christopher o. | Overall Experience |
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2 different times called in cause the locker was flooded. You pay an astronomical amount of money for nothing. I replaced the 4x6 storage locker with a 16ft storage box for the same price.

DANIEL I. | Overall Experience |
Clasificación:

Best place in town April was great to work with

ted w. | Overall Experience |
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I really do enjoy storing at U-Haul the only problem I have is the inability to keep button 2 working properly.

Nicole L. | Overall Experience |
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El cliente no dejó un comentario.

pat i. | First Impressions |
Clasificación:

The staff (April and Joe) were extremely helpful and professional through this process, especially taking into account the extreme circumstances that exist because of the present COVID19 situation.

Jaelithe P. | Overall Experience |
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El cliente no dejó un comentario.

Khaled Hilal Z. | Overall Experience |
Clasificación:

The roof in the building leaked and my motorcycle helmet was right underneath where the drip was happening so my motorcycle helmet got distorted

betty s. | Overall Experience |
Clasificación:

i just wished it was a little bit cheaper during these times and money really being short with the small unit we had it could have been a cheaper and it wasnt towards the end due to money being short in these times

MIKE B. | Overall Experience |
Clasificación:

After the last issue with water entering the facility, I feel that the generic "due diligence" in maintaining the facility may not have had all the information I needed to be comfortable with the end result. Regardless of the insurance on my unit, the owner could have provided that there were certificates pertaining to internal structural integrity after the repair contracts were completed. I understood that the repairs were properly completed. I did not pursue the matter any further. The overall experience during the rental of the unit was otherwise very good.

ROBERT L. | First Impressions |
Clasificación:

Management and staff have been very professional and efficient

Victoria M. | Overall Experience |
Clasificación:

Staff sucks at this location. Made fun of my mental illness, manager was rude, lazy, and not helpful. My unit got locked when it wasn’t suppose to be. My whole day was inconvenienced. We had to wait until the manager decided to come in so we could get our unit unlocked. The whole experience sucked majorly. I wouldn’t even recommend this location to my worst enemy.

barbara m. | Overall Experience |
Clasificación:

Been here several times...love it

Christian F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Marcie T. | Overall Experience |
Clasificación:

April is Great!!

Daniel L. | First Impressions |
Clasificación:

So far !

Jennifer B. | First Impressions |
Clasificación:

Not enough staff there i was in there for 45 min to get a truck i had booked already. Short staffed and there were a few customers waiting almost as long as me. But they were pleasant and did there job it was just way too slow.

Michael P. | Overall Experience |
Clasificación:

In the future this will be my go to place I can’t recommend this place enough

Kelly E. | First Impressions |
Clasificación:

Sarah was so amazing. And very helpful with our storage space on Walker Ave

jenny m. | First Impressions |
Clasificación:

Don’t understand how you can charge $95 plus tax and Insurnace for a 5x5 space and then require the client to also buy a $15 lock???

Grace d. | Overall Experience |
Clasificación:

April and her staff are courteous, helpful and friendly. Always ready to help explain if something isn't clear. I've not had a bad experience there and consider it my go to place for moving essentials

Victoria M. | First Impressions |
Clasificación:

The service was TERRIBLE. The female that we were dealing with was not only inconsiderate, ignorant, and arrogant, but she was not knowledgeable of how to even work the server on the computer.

barbara m. | First Impressions |
Clasificación:

Love it here...wish you weren't getting rid of spaces for cars

Jaelithe P. | First Impressions |
Clasificación:

The front desk lady was really sweet and funny. The storage unit looks to be the perfect size

rodney s. | Overall Experience |
Clasificación:

Very nice facility.

Heather P. | First Impressions |
Clasificación:

Everyone was very friendly and helpful with any questions I had! Will be using this location again in the future

betty s. | First Impressions |
Clasificación:

everything was as expected

Sher D. | First Impressions |
Clasificación:

The staff was extremely helpful and made a very stressful time easy. I hope that you appreciate your employees as much as I did.

peter a. | Overall Experience |
Clasificación:

Excellent and friendly staff. Facility and store always kept in a clean and orderly fashion. I would strongly recommend this location.

Grzegorz K. | Overall Experience |
Clasificación:

The storage was great, including staff at Walker location. It was very nice friendly place! However I received another bill for the time after I moved out. Can you clarify ?

Reno S. | Overall Experience |
Clasificación:

Great staff....

Emil H. | Overall Experience |
Clasificación:

U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY THE MULTI-MILLION DOLLARS DAMAGES CAUSED BY THE FLOOD NO.1 FROM AUG.19-2019. THE U-HAUL CO. HAVE THE RESPONSIBILITY TO PAY FOR THE DAMAGES CAUSED FLOOD NO.2

Lindsay R. | Overall Experience |
Clasificación:

Terrible service Not reliable hours for what I pay

Janet G. | Overall Experience |
Clasificación:

I was happy with being able to go to the storage unit 24/7.

roberta g. | First Impressions |
Clasificación:

On 9/2/19 a pipe burst in the ceiling of the uhaul building. It took an hour & 20 mins and 3 calls for someone to respond to my report of flooding. Notifications were sent 24 hrs later. Pretty sad.

michelle g. | Overall Experience |
Clasificación:

Could not have been happier with the experience!

Leslie D. | First Impressions |
Clasificación:

The service was fast and friendly. The space was clean and dry. The indoor storage made unloading in the rain so easy.

Stephanie S. | Overall Experience |
Clasificación:

All of the staff members I had contact with were extremely helpful, very pleasant to deal with.

Nathan J. | Overall Experience |
Clasificación:

Average

gary p. | Overall Experience |
Clasificación:

Great service

Sherri P. | Overall Experience |
Clasificación:

Great job!!

Monet C. | Overall Experience |
Clasificación:

They gave me a discounted rate for an more expensive unit. Never wrote it in the system so I constantly got mailed letters saying I never paid and problems at the register when I paid. Never again.

cindy t. | First Impressions |
Clasificación:

The guys were awesome. Thanks to the two guys in the Walkeroad site.

Laurie F. | Overall Experience |
Clasificación:

Great storage place for the price.24/7 access was a plus. I liked the idea that when one door opens you pull in it closes and then the other opens great added security. Very clean. Staff was super!

Ann C. | Overall Experience |
Clasificación:

the storage facility was well lit and clean

Chris W. | Overall Experience |
Clasificación:

Fantastic service. Needed storage for short the term

Laurie B. | Overall Experience |
Clasificación:

I did not like that the phone would ring to a different uhaul location if no one answered. It caused me not to be able to update payment details at one time or update contact info.

Gilbert T. | Overall Experience |
Clasificación:

Thanks

Rui V. | First Impressions |
Clasificación:

Excellent service and facility.

Bill L. | Overall Experience |
Clasificación:

This is a top shelf facility.... From the manager April to all the other staff members!! I DEFINITELY will be back! I actually brag about the accommodations and service received at this facility..

kevin d. | Overall Experience |
Clasificación:

Great as always...

Raul D. | Overall Experience |
Clasificación:

We tried to be paitent as we know stuff happens, nothing but problems from the beginning...From our truck rental to the storeage unit having mouse droppings all over our stuff. (We have pictures)

Matthew C. | First Impressions |
Clasificación:

All personnel went above and beyond to help me in my desperate time of need

cuza fornais n. | Overall Experience |
Clasificación:

i will recommend this U-Haul facility for sure.

James Y. | Overall Experience |
Clasificación:

Thank u for making me feel that my stuff was save

Armand L. | Overall Experience |
Clasificación:

Moved to another spot within the building. Had a problem with original spot. Manager remedied the issue by relocating. All good now.

ian c. | Overall Experience |
Clasificación:

Have used storage at the Walker Uhaul a few times and love the indoor option. Easy to get in and out and items stay clean and dry.

Kristy L. | First Impressions |
Clasificación:

Nice and easy.

david h. | Overall Experience |
Clasificación:

No complaints

Cherisse S. | Overall Experience |
Clasificación:

very friendly and accommodating staff!

Gerry A. | Overall Experience |
Clasificación:

My only complaint is that it's pricey for only storing a single car

Jay A. | Overall Experience |
Clasificación:

Enjoyed my experience from beginning to end. Highly recommend

michael b. | Overall Experience |
Clasificación:

This operation is very well run at all levels. I utilized equipment rental, storage, reservation, and office services and my experience at every touchpoint was excellent. Thank you April and staff!

mary anne c. | Overall Experience |
Clasificación:

It was very convenient that there was a huge drive in space for our big truck especially with bad weather. Made our move super easy.

ted w. | Overall Experience |
Clasificación:

I was very happy to be able to store my travel trailer at your location. The ONLY complaint I have is that it was hard sometimes buttons would not work to open the doors.

lissa t. | Overall Experience |
Clasificación:

STAFF WERE ALWAYS POLITE AND ATTENTIVE EVEN ON THE PHONE AND HELPED SOLVE YOUR PROBLEMS IN A TIMELY MANNER

PAUL L. | First Impressions |
Clasificación:

I am often renting Uhauls for work from the South walker location and its always a fast friendly good quality experience. I refer Uhaul to anyone I know. Thank you.

Christine R. | First Impressions |
Clasificación:

Clean Easy access

Sheryl M. | Overall Experience |
Clasificación:

Beautiful storage facility!

Rachael H. | Overall Experience |
Clasificación:

Very clean and nice.... ended up with a free couch too which i really needed... would recommend to all my friends

Karen D. | First Impressions |
Clasificación:

Excellent customer service at the desk and the truck and storage spot were clean. Everything went smoothly! Thank you!

antonio m. | Overall Experience |
Clasificación:

Very happy

Gregory D. | Overall Experience |
Clasificación:

Service was great as well as the added help that was given

Brenda M. | First Impressions |
Clasificación:

When I was in the office the people working there were very courteous and helpful. I love the setup of the place.

Faro P. | First Impressions |
Clasificación:

April was the BEST!!! She made my husband and I experience quick easy and simple. Thank you so much for making this a smooth process during our stressful time with moving. I would diffently refer!!

Daniel P. | Overall Experience |
Clasificación:

Would just like to say that April chappus was very helpful and always helped out the best she could

david b. | Overall Experience |
Clasificación:

Thank You

antonio m. | First Impressions |
Clasificación:

Love this place

Janiese Y. | Overall Experience |
Clasificación:

The customer service and quality of service was very poo. I would not be using this service or recommending anyone to this location ever! This was an absolute dreadful experience.

Salim V. | Overall Experience |
Clasificación:

Storage facility was well maintained, secure, and easily accessible. Would definitely recommend.

Kim W. | Overall Experience |
Clasificación:

More expensive than other storage facilities but worth it for the climate controlled conditions and well lit, secure access.

Theresa B. | Overall Experience |
Clasificación:

Friendly, helpful staff. I will be back for sure.

Bruce H. | First Impressions |
Clasificación:

Extremely impressed with the service I received, April was awesome to deal with. Thanks so much

kennedy m. | Overall Experience |
Clasificación:

Thanks Brandy. Great customer service

lorraine g. | Overall Experience |
Clasificación:

The female customer service agent was a total pro. The rental fee is expensive but that does not reflect on her.Very clean ,organized and well kept facility. Too bad there isn’t 24 hour access.

jeanette h. | Overall Experience |
Clasificación:

Was very satisfied

Christiaan M. | Overall Experience |
Clasificación:

I have had a storage unit for more than a year at the South Walkerville location and have used their rental trailers many times. The manager and employees have always been very helpful and friendly!

sean d. | Overall Experience |
Clasificación:

The young man who served me went above and beyond the Call of Duty he was extremely courteous and accommodating making sure my truck was even ready right next to my storage facility to load

Naz A. | Overall Experience |
Clasificación:

Im very pleased with a choice of using Uhal facility, i find the staff very friendly, the rates reasonable and the storage facility clean and safe. I will highly recommend your services to others.

Chris W. | Reservation |
Clasificación:

Very helpful staff

Gary D. | Overall Experience |
Clasificación:

Thank you

Ella Walker W. | Overall Experience |
Clasificación:

The ability to drive right in to the building made it very convenient. It seemed that there was always an employee in the building making me feel safe. As a woman I greatly appreciated having that.

ROBERT L. | Overall Experience |
Clasificación:

The facility access has been limited, however, I believe this is being corrected. Staff are very helpful. A great facility. I look forward to using the facility in the future

SANAZ A. | Overall Experience |
Clasificación:

Very goodbyes

Rajesh R. | Overall Experience |
Clasificación:

If the storage access hours could be extended, then this facility gets a 5 star rating.

Armand P. | Overall Experience |
Clasificación:

Absolutely disgusting that you do not have the ability to pro-rate a refund. My belongings were in storage from May 29 2018 to October 5 2018 and I was told the full payment would be kept for October.

James D. | Overall Experience |
Clasificación:

It was exactly what we needed, was accessible when we had to retrieve, and staff was more than willing to help out when needed.

Sam J. | Overall Experience |
Clasificación:

Everything was good. But it really needs to be 24 hours access to accommodate peoples different schedules.

natalija b. | Overall Experience |
Clasificación:

AMAZING CUSTOMER SERVICE !!!!

christopher o. | Reservation |
Clasificación:

The staff members I had was excellent and very helpful. Couldn't be happier with my service.

Waseem K. | Overall Experience |
Clasificación:

As a mover been doing business with u-haul for a long time. Even have used trailer and car storage witch worked out great since it’s all inside. April and rest of the team are very helpful,thank you.

Sandi F. | Reservation |
Clasificación:

Ms Carter was working by herself and it was extremely busy. She was very helpful and made me feel like a valued customer.

CARLOS M. | Overall Experience |
Clasificación:

Only thing that should be fixed is that the door opener controls work. The building has 2 automatic doors to enter with your vehicle. The first one was almost always open, anyone could get in.

VLASIOS P. | Reservation |
Clasificación:

Great experience to book at uhal

rocco p. | Reservation |
Clasificación:

Nice big place and storage is indoor. Unfortunately you don't have 24/7 access to your storage unit.

ALICIA W. | Reservation |
Clasificación:

The truck drove so smooth. I was so nervous about moving and you guys made it easier. Thank you!

dolores d. | Overall Experience |
Clasificación:

Rented out here in B.C. and had a better experience.

Metin Aktas A. | Overall Experience |
Clasificación:

It exceeded every expectation I had, Thanks much ;))

Taymur D. | Overall Experience |
Clasificación:

This store has a very good manager

dale k. | Overall Experience |
Clasificación:

The facility itself was excellent, trying to pay every month seemed to need some work.

RICHARD L. | Reservation |
Clasificación:

wait was long service was great

nancy m. | Overall Experience |
Clasificación:

Temperatures were perfect. Staff very helpful. Place clean and dry! Locker easy to access.

anthony w. | Overall Experience |
Clasificación:

Terrible hours. You can only access your storage unit when the office is open. The one good thing is that due to the above time restrictions we ended up finding a brand new storage facility with full

Frank K. | Overall Experience |
Clasificación:

THANK YOU VERY MUCH FOR YOUR EXCELLENT SERVICE THROUGHOUT MY USING YOUR FACILITY !!!

lynn r. | Overall Experience |
Clasificación:

Every thing was great

Carson R. | Overall Experience |
Clasificación:

Always great staff

Reggie S. | Overall Experience |
Clasificación:

The manager, April, was very professional and helpful with the rental for my two storage units. The facility was perfect to store my belongings during the transition of moving between my homes

Michel D. | Overall Experience |
Clasificación:

Thank you

dolores d. | Overall Experience |
Clasificación:

It sucks that I had just paid for the month and moved out a week later and got no rebate for the rest of the month with unit being vacant. Hopefully I am off the auto payment for 1880 unit.Take me off

ADRIAAN D. | Overall Experience |
Clasificación:

Nice new and clean facility. Sad the priCe kept increasing

Tami W. | Overall Experience |
Clasificación:

No problems, everyone was very helpful!!!

Glyn B. | Overall Experience |
Clasificación:

Stop emailing me spam!

Kathleen H. | Overall Experience |
Clasificación:

The driving in was very convenient and made the facility easily accessible. The staff was always available if I had any questions.

Carrie D. | Overall Experience |
Clasificación:

I would absolutely not ever recommend this place to my friends.

Ted W. | Overall Experience |
Clasificación:

I wanted a place to store my trailer that was heated dry and as secure as anyone has a right to expect with lots of people coming and going. When I took it out all was good, I am happy.

Tabeth T. | Overall Experience |
Clasificación:

Thank you!

DANIEL I. | Overall Experience |
Clasificación:

Manager and staff were great will be back in the fall

shari m. | Overall Experience |
Clasificación:

Great service and always friendly!

Gerry A. | Overall Experience |
Clasificación:

Best place in town to store a special car for the winter, great staff. Last year's price increase has made it very expensive now.

Bateman Maintance Service IN B. | Overall Experience |
Clasificación:

this will be great when its 24-7 access maybe free wifi lol

jeremy p. | Overall Experience |
Clasificación:

April provided excellent service! Very helpful.

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