Customer Reviews for U-Haul Moving & Storage of South Stafford

3,751 comentarios

603 FM 1092   Stafford, TX 77477

(281) 261-2292

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(281) 261-2292

603 FM 1092
Stafford, TX 77477

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Haris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre H. 
Clasificación:
5.0

Nothing. Service was great.

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deidre G. 
Clasificación:
5.0

Thank you for having top quality people who give excellent customer service. Based on her professionalism I will continue to use U-Haul and share with all my friends, family, and co-workers that you are best moving company in the industry. Thank you and thanks to U-Haul.

Jeffrey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julitza C. 
Clasificación:
4.0

Make sure check your mileage well before dishing out bills to customers

ibrahim I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rose L. 
Clasificación:
5.0

Easy check in and check process.

Veronica E. 
Clasificación:
5.0

This is one of the best locations to rent from. I highly recommend!!! Great customer service!!! Thank you so much UHaul Stafford Tx!!!

Gregory N. 
Clasificación:
5.0

I would like for them to be able to remove charges for equipment that wasn't used

Michael J. 
Clasificación:
5.0

The lady at the counter was fabulous. However, the 2 young men that were there when we returned the truck were on their phones rather than helping/guiding the truck as we drove. I had to ask one of them if they could at least guide my driver.

Laura S. 
Clasificación:
5.0

I returned the truck after hours and The iPhone application to return the truck was not able to pick the location. All Safari settings were as per the uHaul instructions. Also there was not a bar code at the location as an alternate method to confirm return location. I was charged with the return fee due a malfunction of the return app

Rolando V. 
Clasificación:
1.0

I was rented a uhual truck that broke down on me after having it about 3 hours. It read so many violation codes when the mechanic arrived to my son and myself 3 hours later. He was very empathetic to the horrible situation I had been placed in as well as my son and all drivers who were out driving unaware of the danger they were facing. My son and myself was unaware of all the danger we were in..

SANDY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Briana W. 
Clasificación:
1.0

Your company services were horrible I was given a inoperable vehicle to drive too many safety issues I will be calling corporate

Debra V. 
Clasificación:
4.0

broken key and original truck did not work

Angelo E. 
Clasificación:
5.0

we will use you this weekend again

PASHONA L. 
Clasificación:
5.0

This location was perfect & courteous. Keep up the amazing service.

NICHOLAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifton J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERICA B. 
Clasificación:
1.0

I have rented from uhaul several times in the past however this time I had the worst experience ever and I will not be returning as a customer. Right after reservation I got a call from the location saying they did not have a van and the reservation I made was not confirmed. If I wanted to pick up the van I would have to drop off at another location or not get a van. Then I had a lockout where I was promised that they would extend my drop off time to 11am. This was not done. Lastly I spoke to Dorkus which was my worst experience by far. She had me on the phone for 25 min and was no help whatsoever. She was also extremely rude and hung up on me after yelling at me on the phone. Absolutely horrible customer service. She should not be working in a customer facing role. I urge you to listen to her call.

ALI N. 
Clasificación:
4.0

1-I couldn't get the truck on the planned day since the gate was locked. I received the truck key but not the truck. 2- The truck AC wasn't working. In Houston without AC? 3- The truck was 24 hours but they change the drop-off time to less than that however after a phone call they corrected it. Overall was fine but AC was a problem.

Omer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey A. 
Clasificación:
5.0

Lady was upbeat and nice.

Ide L. 
Clasificación:
5.0

El cliente no dejó un comentario.

blessing O. 
Clasificación:
5.0

D-An worked with me to secure a much better deal than what I got online. Much appreciated!

Lucia D. 
Clasificación:
5.0

Customer service was excellent and the over all experience was great

Joan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey A. 
Clasificación:
4.0

Communicate more clearly. It was a little busy/chaotic at the counter area and it just seemed like things were rushed through. Everything went fine for the whole transaction but you just felt like you weren't appreciated, just another number so to speak.

Geoffrey E. 
Clasificación:
1.0

The truck was hesitating the whole trip i turn the truck in way before my time because of the way the truck drove and the brakes were very firm I had to stop half mile away to come to a complete stop

Urshula T. 
Clasificación:
4.0

I think it is unfair to be charged for five days when I returned it after only two days.

Winston L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick F. 
Clasificación:
4.0

Truck needs repair

Richard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Niccole G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly W. 
Clasificación:
5.0

Steve the manager and Adrian showed excellent customer service and helped me every step of the way from start to finish .

Deanne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashish J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis S. 
Clasificación:
5.0

D-Ann is great and runs a great operation.

BRUSE H.  |  Overall Experience 
Clasificación:
5.0

Uable to use wifi to check back in all else was great.

VERNA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANELLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tarvaras B. 
Clasificación:
4.0

There was less than 1/4 tank of gas when I picked it up!! I put in $70.00 worth of gas not knowing how much I really needed so I left it with about 1/2 tank full of gas. It would have been nice to have the tank full and I would have filled it up upon return. Also, the truck shook very bad at low speed.

Tony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audry K. 
Clasificación:
2.0

The Service Rep Treveson was supposed to get the furniture covers and bring them to me, but he left my and never came back. The truck was filthy inside and had mold in the cup holder and old water bottles on the floors and dirt through out and it took me an hour to clean it in the inside in order to take it for use!

Nicole W. 
Clasificación:
4.0

My only negative experience was I only had it for two years and somehow my monthly price changed 3x. I went from $140 to $144 to $149. I believe you should give clients a longer fixed price.

Joseph A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica M. 
Clasificación:
2.0

They charged me more than what they told me and I put more gas than I started with.

Shelby G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
3.0

The experience could have been better

ALISSA C. 
Clasificación:
5.0

I wouldn't chance a thing, thanks for good service, I got done today what I need to get done and Uhaul made it possible

Chris H. 
Clasificación:
5.0

I think the world to Miss Smith and her team there they are the best. Out of all the u=haul company that we have rented from this one is the best.

JIMMIE I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Zachary M. 
Clasificación:
5.0

I appreciate their customer service.

Patricia D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nichole P. 
Clasificación:
5.0

The uhaul in Tustin was helpful and the uhaul in Texas was helpful but the uhaul service in Fullerton made not want to use uhaul ever again there was three lady that I had to go back and forward with to which lead us raising are voices there was lies to which made me not want to use them ever again in three ladies made me so upset I wish I had the name to put it on here very rude

Paula B. 
Clasificación:
5.0

All good, great experience.

Stan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew Q. 
Clasificación:
5.0

Excellent customer service! Highly recommend this location. D'An was amazing. I was lacking the correct trailer hitch ball mount and plug adapter and missing a lock and D'An let me borrow them; I was taken aback, surprised in a very positive way! I couldn't believe that she'd go out of her way to help me. Thank you again D'An!!

Armando R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margie U. 
Clasificación:
5.0

There was a flat/low tire when I picked it up. That's my only complaint.

Keri R. 
Clasificación:
5.0

The property manager took care of me quickly. She was professional and friendly. Her customer service skills are A1 and I almost forgot I had a move scheduled I enjoyed talking to her so much. What a nice lady! The last thing we need is service with a bad attitude, she was actually a refreshing breeze. Thanks U-Haul

GWENDOLYN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anoop M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hung-Jui K. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantell M. 
Clasificación:
5.0

easy process, everything explained well, equipment very clean

Edwardo G. 
Clasificación:
5.0

N/A. Everything was perfect! Excellent customer service skills! EXCELLENT!!!

becky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

THAI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephaine H. 
Clasificación:
5.0

D-An smith is awsome

Angel M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marlon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randolph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zafer B. 
Clasificación:
3.0

Equipment was leaking in the storage area. The storage light did not work. The left front light was out.

DEREK B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren G. 
Clasificación:
1.0

My rv had the catalytic converter stolen end of 2020 . Taking over over a year to correct . I given only three months free rent. The rv been in shop over 10 months ., also each time going on trip the stall across from had trucks sticking out in the lane and reason why they had boat, trailer, truck in one lane. Complained plenty of times.

ZACHARY P.  |  Overall Experience 
Clasificación:
5.0

They had great customer service and was always willing to help

Brandon Ramon L.  |  Overall Experience 
Clasificación:
5.0

Everything went smoothly

KRISTALL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Muralidharan R. 
Clasificación:
5.0

I got this survey before my final receipt. And it still not here. The guy told me that the receipt was being sent to me when I turned in the truck. And no receipt yet.

GLEN C. 
Clasificación:
5.0

Extraordinario servicio al cliente

MICHELLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren C. 
Clasificación:
5.0

Thank you Miss D! You guys are the best. L Fleming

LARRI F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

courtney C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren C. 
Clasificación:
5.0

GOD Bless!!

NONE K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FROILAN C. 
Clasificación:
5.0

They were very nice and helpful.

Joel M. 
Clasificación:
5.0

Customer service is always excellent at this location!!!

Kerry A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone J.  |  First Impressions 
Clasificación:
5.0

Ms D and the entire staff are so knowledgeable of the products and services of Uhaul which made my experience and my dreaded move so much easier and less stressful. The truck and the storage space I rented were in immaculate condition as others I have rented at other companies! The grounds are always clean and the showroom floor is always fully stocked with supplies I didn't even know existed to make things easier when moving! This location is my go to! I have rented trucks and vans on multiple occasions when looking for a storage space it was it was a no brainer for me to come to this location!

Deborah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta S. 
Clasificación:
5.0

Just keep doing what you are doing no complaints here! Gracias.

AMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G.  |  Overall Experience 
Clasificación:
5.0

Nada

DAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUDRY K. 
Clasificación:
4.0

The left blinker did not work. When I picked it up the staff connected lights and as I initiated blinkers, right & left, & brake he said all good. Later on the road I checked and say left blinker did not work & called location. Staff said if I want it to be looked at I must go to another uhale location, but we were already in the road. When I returned the trailer I mentioned to staff unhooking that the left blinker did not work and he stated, “yea, it hasn't worked in awhile.”. So I was given a rental that was unsafe from the beginning?

RICHARD S. 
Clasificación:
5.0

Every nice and helpful staff

Marvan H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet W.  |  First Impressions 
Clasificación:
5.0

Good place. Never had any issues in 2 years i rent here.

David G.  |  Overall Experience 
Clasificación:
5.0

Great job by staff. Great location for me. I will recommend. Adrian was great .

BETTY H.  |  First Impressions 
Clasificación:
5.0

Good service

Loukisha M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette E.  |  Overall Experience 
Clasificación:
5.0

The lady was GRATE !

Ricky F.  |  First Impressions 
Clasificación:
5.0

Over all it was good. I had this unit for about 10 years. I had severe medical issues during that time and my husband of 38 years had recently died. I was unable to go there for a very long time. Recently I went there and had forgotten exactly how to open the door. The lady manager was openly agitated because I needed help. She made it obvious that it was a bother and I should have known better. Just a reminder, people representing a company have no idea what their customers are going through. Being patient and showing a little kindness when what appears to them we should know better, goes a long way.

LYNDA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S.  |  Overall Experience 
Clasificación:
3.0

I can truly say that the staff has been super nice. The issue I had kind of put a damper in my over all experience. I reported that the pull down door was not working properly to one of the staff members. He said he needs to report it to the store manager the was about a week after i got the storage. I gave him my extra key as he requested to have access to do the repairs. I move out on this pass Sunday the pull down door was never repaired. I've moved to cubesmart where when requesting repairs its immediately.

CARLTON J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond l.  |  Overall Experience 
Clasificación:
5.0

D-An Smith is wonderful. Always very busy, but kind, caring, cheerful and friendly.

Steve L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent C.  |  Overall Experience 
Clasificación:
5.0

Just have a little concerned about a few tears at the ceiling Of the unit I was reassured by one of the representatives for U-Haul there was no leak

Saritha C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rasheeda G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHA W.  |  Overall Experience 
Clasificación:
3.0

Wasn aware ghi sax facility did not prorate when moving out early part of the month

BABY RUTH B.  |  Overall Experience 
Clasificación:
5.0

Although we had some past issues! I was very satisfied!

Cornelius B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hansen A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW RENE H.  |  Overall Experience 
Clasificación:
5.0

A very wonderful experience and would love is this location again.

SANDI L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos V.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for the time that we needed. It was very well secured and very clean areas. We know where to go again when we need it . Blessings to all workers

Maria D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ermine G.  |  Overall Experience 
Clasificación:
1.0

II submitted more than one complaint against this facility. I paid the rent but the facility did not record my payment because of this I was locked out of my unit. The manager assured me that she would apply the payment when she return to the facility but she didn't . Then she locked the unit and my contractor lost two days. Of work. She also refused to give me my second free unit after I rented a one way unit. I f have filed more than one complaint but no one has reached out to address any of my concerns. I would appreciate someone taking my concerns seriousl before I do. I hope your company will address my situation ASAP. Thanks, Yvonne Anderson

YVONNE A.  |  Overall Experience 
Clasificación:
5.0

Love these guys! Very professional. Highly recommend them!

Skyler H.  |  Overall Experience 
Clasificación:
5.0

I appreciate the service I received, the manager was nice and accommodating.

Cheryl W.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Laronda S.  |  Overall Experience 
Clasificación:
3.0

Prices are too high

HAROLD D.  |  Overall Experience 
Clasificación:
5.0

Cleaner than some, very clean. Only thing truck hadn't been sanitized when brought around

BABY RUTH B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Pearl D.  |  Online Move In 
Clasificación:
4.0

Hope was very helpful.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDI L.  |  First Impressions 
Clasificación:
5.0

Everyone including the manager have been super nice and helpful. Made me and my family feel welcomed when we moved into our unit. Would highly recommend this U-Haul Moving & Storage of South Stafford to friends and family!

Jennifer L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JERICA B.  |  First Impressions 
Clasificación:
5.0

Awesome ppl and great customer service

CURTIS M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kandace T.  |  Overall Experience 
Clasificación:
5.0

Hope was very attentive and knowledgeable! Made the process a breeze !! Thanks Hope !!

Hasan A.  |  First Impressions 
Clasificación:
5.0

Thanks to d an Very nice costumer service , the best .

Alberto Jose F.  |  Overall Experience 
Clasificación:
5.0

Is very convenient and helpful

danny m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON S.  |  Overall Experience 
Clasificación:
1.0

Very upset because I called several times and spoke to various staff who assured me that I would get a call from the manager and I never did.After the Winter storm, I had an issue I needed resolved. The fees got very high but I had finally got the funds to pay but needed the help of the manager to finalize. I never received a call back as promised by other staff. I don't know what happened to any of my items at this point. It's been months and I'm still waiting on that call

LESLEY C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos V.  |  First Impressions 
Clasificación:
5.0

I had a good experience with this facility. I would recommend it .

Valerie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian L.  |  Overall Experience 
Clasificación:
1.0

My card was charge twice and still no resolution

Claudia C.  |  First Impressions 
Clasificación:
5.0

Customer service was over the top. Definitely love this location

CURTIS M.  |  First Impressions 
Clasificación:
5.0

The person who checked me in said" we've been waiting on you, how was the storage space?" I told her it was perfect. She then said, " welcome to Texas." And gave me a hug. It was an amazing welcome. Thank you so much.

Bonita W.  |  First Impressions 
Clasificación:
5.0

Great storage facility and the manager Deann really knows her stuff!

MARY S.  |  Overall Experience 
Clasificación:
1.0

I have never been more insulted. When I first leased the storage I informed DeAnne that I am an FFL holder (a LICENSED gun dealer). She gave me permission store my firearms in the storage. On the morning of Thursday June 10th my sons came to the storage to go over inventory which we do regularly as required by ATF. Well a few different staff members approached my sons and LIED and said firearms are not allowed to be stored and one staff member even told my sons that they look "suspect." My sons were scared, confused and offended! When my sons called me on FaceTime and I got on the phone with DeAnne and reminded her of who I was, she said it was ok. However the damage was done. No one thought to apologize to my sons or me. I am disgusted and appalled that this company treated/PROFILED my sons! I will be contacting corporate

Khalidah L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lusious J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin W.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Airica B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos P.  |  First Impressions 
Clasificación:
4.0

Hope was amazing!

Benjamin H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier S.  |  Overall Experience 
Clasificación:
5.0

D An is a hoot and is always a pleasure to do business with. Good luck with the freshly potted Flowers...........not! Bruce Smith

Bruce S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pace H.  |  First Impressions 
Clasificación:
5.0

D Ann was extremely helpful and fast and very friendly! A and she sure knows how to backup those big trucks!

MARY S.  |  First Impressions 
Clasificación:
5.0

D-An was very helpful

Miguel L.  |  First Impressions 
Clasificación:
5.0

All good. Just what I needed.

ROBERT W.  |  Overall Experience 
Clasificación:
5.0

Great job no problem with my storage time

Gerald S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL B.  |  Overall Experience 
Clasificación:
5.0

D-An is wonderful!

Javier S.  |  First Impressions 
Clasificación:
5.0

Miss. D. We call her manger of this storage she is like family she will do All she can to help you out and to make sure you're stay be pleasant and your needs be taken care of she has. Truck's all sizes Trailer's hitches van's pick up Truck s large storages small storages and. Medium storage's spots were you can rent to leave your car. Truck boat, the grounds are very clean the vehicles are in Great condition no leak storages, they have all sizes of. Boxes Tape and locks and dolly s for your convenience and restroom for your convenience staff is very helpful and polite they have gate codes. Gate cards and remotes, for your convenience this is a great place to keep your keep sakes it's a. Trusted place to rent out.if you are in the area or outside the area this facility is a must see .Miss. D.is a Woman of her Word if she tell you something she will back it up. I will always go back for my rental experience Thank you Miss. D. May. God. Bless you and your. Staff. A. Mat.

Anthony M.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful, informative and friendly. Place was very well organized and neat. Would definitely recommend this location to family and friends needing to move.

Elaine F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIAN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY D.  |  First Impressions 
Clasificación:
5.0

I manger was awesome!

Laronda S.  |  First Impressions 
Clasificación:
5.0

Staff Went over and above expectations and helping me

ROBERT W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamica K.  |  Overall Experience 
Clasificación:
5.0

D-Ann was excellent

Aaron D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vilisa T.  |  Overall Experience 
Clasificación:
3.0

Forgot to put the free lock in the storage unit other than that awesome . Mr Jordan was very attentive polite and super helpful . Thank you .

Mary Ellen U.  |  Online Move In 
Clasificación:
5.0

Manager Ann-D & her Staff Luke, Hope, Jackie ,etc are Highly Professional, Kind, Expeditiously served us.Amazingly Fast, Compassionate Customer Service. We Recommended Family & Friends bec she very Knowledgeable & Excellent Problem Solver for All her Customers. Thk you All

DELCINA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ranessa d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john h.  |  First Impressions 
Clasificación:
5.0

We loved the service that was given to us. The staff was very helpful and kind.

fage f.  |  Overall Experience 
Clasificación:
5.0

D'An is great.

Barbara B.  |  Overall Experience 
Clasificación:
5.0

Been using this storage for last 5 years or more. Always felt my storage/storages was safe... I most definitely will use them again and again

SHARONDA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda R.  |  First Impressions 
Clasificación:
5.0

DeAnn, Jackie, and Jason were phenomenal to say the least. Because of my schedule I came in right around closing time and they took care of me. Very easy and always quick to pick up my call. Can not recommend these guys enough. THANK YOU!!!

ROBIN J.  |  First Impressions 
Clasificación:
5.0

D-An was very helpful and accommodating. I would definitely store my items here again in the future.

JOSHUA V.  |  Overall Experience 
Clasificación:
3.0

Need more camera

Michael B.  |  Overall Experience 
Clasificación:
5.0

Deann was very nice she was very professional help me out when my house flooded.

Barbara B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa D.  |  Overall Experience 
Clasificación:
5.0

Ashley was very helpful and knowledgeable. She offered excellent service!! I appreciated her taking the time to show me where our spot was located. The spot that we were initially quoted was not available but it seemed to work out in the end. I would highly recommend this company / location. Gracias.

Cassie S.  |  First Impressions 
Clasificación:
5.0

D_An has a great customer service. Was very helpful with our moving. Luke was very helpful, 1 to 10 you deserved a 15.

bertrand l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stafford I.  |  First Impressions 
Clasificación:
5.0

I will utilize u-haul moving & storage again in the future & have already began recommending y'all to my family & friends. Love the great & reasonably priced rates too !!

david J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L.  |  First Impressions 
Clasificación:
2.0

It wasn't a horrible experience. My catalytic converter was stollen of my RV along with about 6 other people in the same day. The staff knew these type of things were going on there but no one told us about it in advance. In some way I feel they allowed it to happen because it could have been avoided but no one gave us the heads up. It was all about getting the money each month. Staff was ok but just not informative. Too many trashy people using the place. No security.

Anthony A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S.  |  Overall Experience 
Clasificación:
2.0

The gates were frequently not working, pot holes everywhere, people sanding cars near expensive RV's, poor lighting, hassle to get management to make improvements. Definitely not worth the amount I paid.

Patricia J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Della Mae J.  |  Overall Experience 
Clasificación:
5.0

Samantha did outstanding job throughout the process.

BRUSE H.  |  First Impressions 
Clasificación:
5.0

No Hassles!

ANTHONY I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nena B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin W.  |  First Impressions 
Clasificación:
5.0

Keep up the good work!!

william b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacquelyn S.  |  Overall Experience 
Clasificación:
5.0

I had a unit for 16 months and each time I was on the property, it was clean and the staff very friendly. The Manager, D'an, is professional, pleasant and very helpful - excellent customer service. I was very satisfied with my storage experience at Stafford U-Haul.

Trish G.  |  Overall Experience 
Clasificación:
5.0

The customer service at the Stafford storage facility was awesome. My unit that was reserved was not available and they made sure to accommodate my need. This meant so much to me after having a bad day prior with my Hire A Helper movers not show up or call me.

Sherita S.  |  First Impressions 
Clasificación:
1.0

You have this dated for 9/23/20 for move out. I did not move my RV from your facility on 9/23/20. I came in on that date to check on my RV and it was stolen.

Troy H.  |  Overall Experience 
Clasificación:
3.0

We were told when rented the spot there were going to have several camera set in the back that they would see any usually active going on ? What happen here? No camera in the back at all !

Randy L.  |  Overall Experience 
Clasificación:
5.0

Uhaul runs a very good operation. Glad I selected them for my move.

Ted C.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service Quick and easy process

Terrie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfreda R.  |  Overall Experience 
Clasificación:
5.0

Deanne is absolute best. She is always so kind and helpful. She made last minute accommodations for me with a smile. I could not have asked for a better experience with Uhaul. Out of all the times I have moved and needed storage, no matter what part of Houston I'm in, I always only use her location to store my things because of how kind, warm and welcoming she is.

JASON B.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful.

Nancy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

amy c.  |  Overall Experience 
Clasificación:
5.0

Moving is not easy and unloading your stuff for a couple hours can make you weary, but D-An and Jessica went out of their way to make this a great experience! When we were exhausted, she offered ice cold drinks for all of us and went over and beyond our expectations! They drove up after hours just to check in on us! It was such a treat when we were worn down! The units were very clean and fairly accessible with carts available to help in loading. I will recommend this place to anyone needing storage or moving services!!! Thank you to uhaul for making this experience as good as can be!

Dolly T.  |  First Impressions 
Clasificación:
5.0

The Stafford office has the friendliest and most helpful people running the facility. Extremely accommodating. I will consider this facility for all my future storage needs and U-Haul for all my moving rentals.

Ted C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose t.  |  Overall Experience 
Clasificación:
5.0

People who care about people Your staff at u-haul are amazing Thank you for hiring people like that

Nicky M.  |  First Impressions 
Clasificación:
5.0

Well run facility with good employees. Also the moving company that is used there is excellent.

Tim G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Trung V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori S.  |  Overall Experience 
Clasificación:
5.0

Staff very attentive and helpful to the needs and questions of the customer.

James H.  |  Overall Experience 
Clasificación:
5.0

D ANN WAS VERY HELPFUL AND POLITE.

Kenneth S.  |  Overall Experience 
Clasificación:
5.0

The manger Ms.. Deanndra was a super nice lady always with a smile always enjoy having conversations with her. Her staff was as well very nice . Gracias

TERESA E.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful.

Daniel G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

william b.  |  First Impressions 
Clasificación:
5.0

Deann and her team go above and beyond the call of duty I know them all and each one has been more than exceptional

Leah S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M.  |  Overall Experience 
Clasificación:
4.0

Great experience and staff.

Trung V.  |  First Impressions 
Clasificación:
5.0

I was pleased there were no surprises when the time came to vacate, a small cleaning fee and we were gone. No drama at all.

Stuart P.  |  Overall Experience 
Clasificación:
5.0

Never disappointing dealing with the fine folks at this location. Choosing this facility was a choice I made do to prior experiences I've had. The people there are always there to help you

Thomas M.  |  First Impressions 
Clasificación:
5.0

Always thorough and professional. Enjoyed doing business

Linda K.  |  Overall Experience 
Clasificación:
5.0

Can't say enough good things about them .. A great place to have your storage Thanks, Broussards

Paul B.  |  Overall Experience 
Clasificación:
5.0

The staff were very friendly and professional. Thank you, D-an and Jessica.

Robert b.  |  First Impressions 
Clasificación:
5.0

She was very nice and helpful and kindhearted

armani e.  |  First Impressions 
Clasificación:
5.0

I was very pleased

Rodney C.  |  Overall Experience 
Clasificación:
5.0

The facility is clean and secure. Cameras everywhere. The staff is courteous, well-informed, helpful, professional --what more could you ask for!!! It's a great choice.

Carol E.  |  First Impressions 
Clasificación:
5.0

Ninguno

SAMUEL L.  |  Overall Experience 
Clasificación:
5.0

I had a climate control storage for about 5 years. Everything from the facility to the staff was awesome. Definitely recommend and will use them again in the future for any storage needs.

ANA R.  |  Overall Experience 
Clasificación:
1.0

Considering I had a $2000 4-wheeler disappear out of a enclosed cargo trailer underneath an abundance of security cameras, I would not recommend this facility to a friend.

Darren W.  |  Overall Experience 
Clasificación:
5.0

We have used them several times with college kids back & forth to campus and apartments and such. D-An is always so helpful and great to work with! She is awesome!

Kristen M.  |  Overall Experience 
Clasificación:
5.0

This was a much better storage facility than the first place we used

Donna W.  |  Overall Experience 
Clasificación:
5.0

Always greeted with professional, friendly and efficient service

Mashawna L.  |  Overall Experience 
Clasificación:
5.0

Friendly Staff. Clean Unit.

Valerie C.  |  First Impressions 
Clasificación:
1.0

I asked the manger D'Ann for 4 more days a week before due. Closing was delayed,so the tile man didn't have enough time to complete the job. She said I had to pay awhole month for 4 days morepoor CS

Sharese J.  |  Overall Experience 
Clasificación:
5.0

Great people .

Carl M.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpul

Una E.  |  First Impressions 
Clasificación:
5.0

My experience was fantastic. The staff was super friendly!

chanell m.  |  First Impressions 
Clasificación:
5.0

Advised the computers were down and would contact me the next day. I was contacted and storage contract was completed.

Bozie G.  |  First Impressions 
Clasificación:
5.0

They are SO great! Very helpful, competent, and friendly, I am a repeat customer, and will stay with them as we move kids in & out of college apartments. Fleet is clean and well maintained.

Kristen M.  |  First Impressions 
Clasificación:
5.0

Staff Was great. De Ann worked with us through multiple truck rentals along with our storage needs. Thanks for great service

CHRISTINE A.  |  Overall Experience 
Clasificación:
5.0

The staff is very friendly and very helpful. I'll be going back to them if I need storage or rentals again.

Anonett F.  |  Overall Experience 
Clasificación:
5.0

Employee very knowledgeable and helpful.

michael w.  |  First Impressions 
Clasificación:
5.0

The staff were very friendly and the facility was clean and very accessible to where I live. I would highly recommend this facility.

Bonnie H.  |  Overall Experience 
Clasificación:
5.0

N/a

MARCUS F.  |  First Impressions 
Clasificación:
5.0

Very nice facility. Clean lot, clean bathroom, etc.

Kenneth N.  |  Overall Experience 
Clasificación:
5.0

The representative named Chad was such a friendly and knowledgeable person behind the desk. He guided me threw the whole process easy and fast. I was in and out in minutes.

Steven R.  |  First Impressions 
Clasificación:
4.0

Great service, convenient, easy to work with

Cynthia N.  |  Overall Experience 
Clasificación:
5.0

Very very outstanding place to store your belongings you have a card where u just swipe it and enter anytime you need to the units are very clean and Leak Proof the staff are very friendly helpful

Anthony M.  |  Overall Experience 
Clasificación:
4.0

Very good experience with Uhaul on both ends of my move.

Kevin W.  |  Overall Experience 
Clasificación:
5.0

Lady D and staff were so helpful .i would return.and refer others

Akisha D.  |  Overall Experience 
Clasificación:
5.0

ND

Kirstin O.  |  First Impressions 
Clasificación:
3.0

Staff was nice but I was very alarmed/disgusted to observe their manager D-An being verbally abusive/berating her staff, particularly Leonard. He was clearly mortified but was respectful in response.

Sarah D.  |  Overall Experience 
Clasificación:
5.0

The manager D'Ann has the personality and courtesy for her job. She is very professional as the other staff. This is the most professional staff I've met & I've rented a lot from U-Haul.

RUTHIE Y.  |  Overall Experience 
Clasificación:
5.0

Good people working there.

Larry P.  |  Overall Experience 
Clasificación:
5.0

D-An is fantastic, incredibly helpful, and a pleasure to work with!

Ingrid H.  |  First Impressions 
Clasificación:
5.0

Your service is excellent. Courteous and very helpful. My husband and I feel secure leaving our property in your care. Gracias.

Inez P.  |  First Impressions 
Clasificación:
5.0

D-An is my IT

Brenda V.  |  First Impressions 
Clasificación:
5.0

.

DOUG F.  |  First Impressions 
Clasificación:
5.0

The manager and staff were always friendly and helpful.

David P.  |  Overall Experience 
Clasificación:
5.0

Very professional and helpful, I probably will be using this location for as long as I need . ..

Martin E.  |  First Impressions 
Clasificación:
5.0

I enjoyed you while I was, a customer. You are great. God bless

Rodderick S.  |  Overall Experience 
Clasificación:
5.0

Very accommodating

EBONI D.  |  Overall Experience 
Clasificación:
4.0

Brandon was very helpful n apologetic informing us he wasnt accepting small trailors. I was NOT HAPPY with news. Very inconvenint goin to other spot next day! Poor corp instrction amngst UH locations

Tina C. | Reservación
Clasificación:
4.0

na

Samyra S.  |  Overall Experience 
Clasificación:
2.0

It was there job to up sale me, but after the third time that I said NO they still continued to try, not cool. I asked for my refund since I wasn't able to use UHaul, and it turned into an argument.

Carlos P.  |  Overall Experience 
Clasificación:
5.0

friendly service

C E H.  |  Overall Experience 
Clasificación:
5.0

Ms. De Ann and Staff are a great team... always willing to assist

Willard M.  |  Overall Experience 
Clasificación:
5.0

D-Ann is an amazing lady. She is a straight shooter but kind and customer focused. She is the jewel of Stafford UHAUL. It was and always is a pleasure to work with her. Thank you for your service!

Kevin J.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Hattie Michelle C. | Reservación
Clasificación:
5.0

Ms Ann Smith was very helpful and provided great customer service

Jermaine C.  |  Overall Experience 
Clasificación:
1.0

Extremely unorganized and had issues working the computer. I tried to upgrade to the next size of 10*15 and after I measured it was told that even thought he measurement were 10*12 i was wrong.

Robert M. | Reservación
Clasificación:
5.0

Never had any issues with this facility.

Raquel H.  |  Overall Experience 
Clasificación:
5.0

Their customer service and willingness to work with me and help me in everything I needed is well appreciated and excellent. They were very helpful

Rudolph P.  |  Overall Experience 
Clasificación:
5.0

This was a U-box move. My belongings were moved from California to Texas. From the beginning to the end all the staff and delivery drivers were professional and polite. Not one item was broken. GREAT

Cindi H.  |  Overall Experience 
Clasificación:
5.0

Nice facility. Friendly and helpful staff.

JAN L.  |  Overall Experience 
Clasificación:
4.0

¡Excelente ubicación!

ranessa d.  |  Overall Experience 
Clasificación:
5.0

Deanne was very nice and helpful.

Seble W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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