Customer Reviews for U-Haul Moving & Storage of South East Odessa
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

45 comentarios

6190 Cargo Rd   Odessa, TX 79762
(3 blocks East of E Loop 338 on Cargo Rd)

(432) 614-9358

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(432) 614-9358

6190 Cargo Rd
Odessa, TX 79762
(3 blocks East of E Loop 338 on Cargo Rd)

Servicios en esta ubicación:

Horarios de la ubicación

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Having trouble with v code

Paul/Marty B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M.  |  Overall Experience 
Rating:
5.0

We didn't receive the lock that was supposed to be included when doing an online move in.

Amy P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JESSICA G. 
Rating:
5.0

..

DANIEL V.  |  Overall Experience 
Rating:
5.0

I do not understand this survey, I have used this facility for about 10 years, I just called yesterday to make a monthly payment.

GLENN V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TED P.  |  Overall Experience 
Rating:
5.0

Only thing was, there was no lock in my unit. So I put my own.

Gloria G.  |  Online Move In 
Rating:
1.0

I'm not satisfied with the service. I'm still waiting for this matter to be resolved. I find that the employees are very respectful and they try to help but I find that you get different information from each one and no one can do anything at all about anything. It's so stressful. 4 months still waiting.

elizabeth E. 
Rating:
5.0

Good rates too

Jim V.  |  First Impressions 
Rating:
2.0

The unit assigned to me was already taken. I had to call and switch units. The lady at the Billy Hext location was very helpful and fixed the issues. Excellent customer service from her.

John M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Paul F.  |  First Impressions 
Rating:
1.0

I rented an enclosed parking space several days ago. The staff member who helped me at the office was helpful and asked me to go by the unit to make sure the clicker worked to gain access to the facility grounds and the garage door to access my parking space. The clicker worked to gain access to the facility grounds but did not work for the garage door to my enclosed parking space. I notified the staff member who helped me, he apologized and stated I would have to contact his manager, at which point me provided me with his manager's business card. I have emailed the general manager, Jacob Meador twice about this issue and have yet to receive a response. I have simply asked when the garage door will be fixed and I also want my month's rent to be extended by the number of days it takes to get the door fixed. Today is day 6 of not being able to access my enclosed parking space that I have already paid for. Therefore, if I cannot access my space today I want my rent extended 6 days, if I cannot access my space by EOB tomorrow then I want my rent extended 7 days, etc. I would like an email update on the status of the garage door being fixed and confirmation of my rent extension. my email address is garret.m.davis0910@gmail.com.

Garret D.  |  First Impressions 
Rating:
5.0

Great service! Nice and easy process.

Rudy I.  |  First Impressions 
Rating:
5.0

It was not on time because the U-haul storage didn't have anyone to pull out the pods for the delivery guys to get it here on time. Otherwise everything was great!

Laura H. 
Rating:
5.0

I was disappointed when I found out we would have to pick up the containers. We were told in Dallas they would be brought to us. On the other hand, I was very pleased it didn't cost anything except gas to go and get them, and we were able to pick them up 1 at a time. Thank you for all your help.

LETTYE H. 
Rating:
5.0

Reserved and paid with no problem

Daniel S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joan L. 
Rating:
5.0

Everything turned out great...Thank you!

Maureen S. 
Rating:
1.0

My movers went to pick up the 2 trucks we had reserved and when they arrived the trucks we reserved were not available. My movers were sent to two different locations in town trying to find trucks were reserved. They lost 2 1/2 hours searching for the trucks we had reserved since Tuesday. This has happened to me before, very inconvenient for everyone.

maribel Y. 
No reviews have been submitted for this location.

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