Comentarios del cliente para U-Haul Moving & Storage of South Bluffs

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of South Bluffs

Grado total:

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Demetrius B.
Grado:

El cliente no dejó un comentario.

Richard W.
Grado:

Both locations were fantastic! Very easy system to get the truck ordered. Whatever you needed to move they had at the store

Matthew B.
Grado:

El cliente no dejó un comentario.

Heather S.
Grado:

Even the bathrooms are fantastic! Great experience

Paul S.
Grado:

Sepeccuss Crump was very professional, friendly and knew his job well. He got me in and out quickly which was a pleasant surprise.

Alfredo S.
Grado:

Very nice service an fast

JOSEPH K.
Grado:

El cliente no dejó un comentario.

Marrett M.
Grado:

I was very upset when I arrived because the first truck was damaged. My trip was delayed but I do thank God everything turned out better. Claudia Watkins prayed for us . She was just a blessing to me at the right time .

Wendy B. | Overall Experience |
Grado:

Way beyond the normal service ... all around great facility! Whenever a problem did arise they were on the phone with us and it was worked out immediately ... no surprises.

Christine E.
Grado:

El cliente no dejó un comentario.

William W.
Grado:

Dealt with three individuals at this location. All three were absolutely top notch. Thanks for making my moving task so easy.

Tony T.
Grado:

El cliente no dejó un comentario.

Latara W. | Overall Experience |
Grado:

The staff was very nice to me

Ronnie M.
Grado:

El cliente no dejó un comentario.

taylor e. | Overall Experience |
Grado:

Thank you for great service

Norma G. | Overall Experience |
Grado:

The $100 dollar deposit for the truck rental covered the rental fee of $ 89.62. The balance owed back to me for the rental was not placed back on the card used to pay for the rental. Please respond

Christopher D.
Grado:

I went to the Union Ave store, where the truck I wanted did not have a ramp, they had trucks, but none were avalible due to needing repairs or were on hold due to being rented. The clerk sent me here instead, glad he did!

Chris N. | Overall Experience |
Grado:

Great staff — so friendly and fun. And this is the cleanest facility I’ve ever seen! I’m sorry I’m moving out!

Sarah T. | First Impressions |
Grado:

Claudia is an excellent manager and wonderful to do business with! Very pleased with my unit and the facility cleanliness.

June K.
Grado:

The Clerk was so nice and very clear and helpful. She was very thorough. Very courteous and my return was very easy. The guy was very thorough also. Timing was good. No long waiting. Thank you both .! They should get great bonuses.

Stephen F.
Grado:

Employees were great

Jerome P.
Grado:

El cliente no dejó un comentario.

Jordan R.
Grado:

El cliente no dejó un comentario.

Stephen F.
Grado:

Employees are great

Lakequsia H. | First Impressions |
Grado:

Good experience... Handle my order in a timely manner. 1 stop shop. Definitely recommend. Polite workers and great customer service.

Runako H.
Grado:

Good moving experience

Lakequsia H.
Grado:

El cliente no dejó un comentario.

Suzanne D.
Grado:

The best experience by far in customer service The lady Tish was so helpful and kind the best u haul experience ever

Michael P. | First Impressions |
Grado:

Very nice staff. Other customers were using all applicable carts.

Stephen H. | Overall Experience |
Grado:

Very good customer service. Claudia is the best!

Michael P.
Grado:

El cliente no dejó un comentario.

Valarie P.
Grado:

I was overcharged for gas on return because the location commuter did not match the actual gage going out or return. I provided pictures of the out gage as well as the return gage which where the same. I was charged for gas $21.00. I was told I would have to take the issue to U-haul corporate the location could not help me. Not happy with having to argue with a computer and pay extra for ineffective technology.

Vernita H.
Grado:

Everything went well. Johnathan was a great help especially with the app processing not being user friendly.

Tiffany S.
Grado:

El cliente no dejó un comentario.

Ariel L.
Grado:

Make sure the Ursula have heat and air because mines didn’t have heat or air....and the defrost didn’t work.

Dorothy J.
Grado:

El cliente no dejó un comentario.

Regina H.
Grado:

El cliente no dejó un comentario.

Regina H. | Overall Experience |
Grado:

All of the staff is great! This should be a training facility!

Chris N. | First Impressions |
Grado:

Robert was so friendly and helpful.

James A. | First Impressions |
Grado:

Outstanding customer service

Jay B.
Grado:

I always drive further to this location just because I like the Manager, Claudia, and her employees are always super friendly and helpful. Thanks so much for all your help!

Latrice T.
Grado:

El cliente no dejó un comentario.

Ashley P.
Grado:

Great service from the sales Associate,terrible General manager! Will NEVER use or recommend this location again

Sholonda W.
Grado:

I had a great experience. Claudia was very helpful from beginning to end. Everything was billed as expected. No unforeseen issues or costs. That means a lot while moving and money is already a bit tight. Thanks again!

robert W.
Grado:

Very quick, efficient and courteous service, and the truck was just what I needed. The rental worked out very well.

Lisa C.
Grado:

The staff are awesome!!!!

Cheria H.
Grado:

El cliente no dejó un comentario.

Essence H.
Grado:

El cliente no dejó un comentario.

Traci W.
Grado:

It was great.

SPENCER E. | Overall Experience |
Grado:

Cleanest and friendliest U-Haul I've ever been to. Wouldn't hesitate to use this facility again.

Daniel B.
Grado:

El cliente no dejó un comentario.

SPENCER E. | First Impressions |
Grado:

The nicest and friendliest staff I've ever encountered at a U-Haul. Facility is clean and safe. I wouldn't hesitate to use their facility again. 5 star.

Kenneth S.
Grado:

El cliente no dejó un comentario.

Lana P.
Grado:

El cliente no dejó un comentario.

Deborah S.
Grado:

El cliente no dejó un comentario.

Tommy W.
Grado:

The staff was very friendly and accommodating. Claudia was fantastic.

Christine E.
Grado:

El cliente no dejó un comentario.

Alexis R. | Overall Experience |
Grado:

Claudia Watkins is a horrible manager. BAD customer service. Refused to give her supervisors name/# after she ran my credit card without my authorization. The unit is way overpriced for a tiny room.

Larry B.
Grado:

These folks are ALWAYS super nice when I go in there! It is a very convenient location for me to go to and hook up the trailer. I highly recommend this location to anyone needing a rental truck or trailer.

Tamekia L.
Grado:

U could explain when a customer extend their rental, they will be charged for two extra days instead of one, which was explained. I am so disapproved

Doug J.
Grado:

El cliente no dejó un comentario.

Gregg H.
Grado:

nothing .. the gal running the place has exceptional customer relations skills. I wish I would have remembered her name. She is outstanding.

John H.
Grado:

The proprietor of the location was excellent! Would highly recommend.

Martinique C.
Grado:

I would like to start off that my experience started off wrong with the reservation process, not associated with where I picked up my rental. The gentleman where kind, polite, and even offered me a bottle water; but they need a refresher on how to conduct exceptional service from beginning to end. The payment process was tedious, the machine continuously malfunctioned. Once my uhaul paperwork was complete, I was handed my agreement and sent to my truck. There was no walk through, mileage check, or gas check. I was told that all previous damage was noted and I was good to go. I asked what was the process for returning the truck after hours. The gentleman told me that all I had to do was drop the key through the slot of the building and park the truck under the tent. But when I returned the truck, I read a display of the proper drop off after hours. My title experience with uhaul this time around was totally awful from the reservation process until the end.

Kermit Moore M.
Grado:

Customer service was excellent. The restroom was exceptional clean and fresh.

Marvin R.
Grado:

Outstanding customer service. An 11 on a scale of 10.

harshbir s. | Overall Experience |
Grado:

Team was extremely cordial and friendly.

Keffer P.
Grado:

The staff was excellent and the location was convenient and very clean!

Stephen Q.
Grado:

They didn't have the truck that was promised at the Mendenhall location so I was directed to the Illinois Ave location. They were very nice there.

Nicholas P.
Grado:

Excellent work... as usual!

Casey M.
Grado:

El cliente no dejó un comentario.

Kyle T.
Grado:

Great customer support and service. Highly recommended!

Holli M.
Grado:

El cliente no dejó un comentario.

yvonne B.
Grado:

El cliente no dejó un comentario.

Michaele E.
Grado:

They helped with dropping off the trailer and were extremely knowledgable and helpful

Latrice M. | Overall Experience |
Grado:

Thanks to the entire staff perfect

lydia W.
Grado:

El cliente no dejó un comentario.

RICKEY M.
Grado:

El cliente no dejó un comentario.

Ken M.
Grado:

Very rude when trying to straighten out the dolly situation.

VERKITA T.
Grado:

The quick stop tire shop 38109 should have their contract cancelled very unprofessional I was sitting there for almost 45 mins just so they could tell me to to another location I’ve never been so upset because I was on a timeframe from cleaning the house I was moving from. They lady from uhaul on Illinois was very prompt And came to me as soon as I pulled up I really appreciate her thank you again

Marlon R.
Grado:

Eulanadria and the other lady( I think she has glasses)...they are awesome...great customer service skills!!!!

Victor H.
Grado:

El cliente no dejó un comentario.

Dante S.
Grado:

Upon first visit Miss Watkins said she couldn’t rent me a transport, I said I’ve rented several from U-Haul with this hitch she said well shame on them, I can’t let it leave my lot like this she recommend a spacer to take up hitch slack before I could purchase transport I purchase it an wow what a big difference thanks to Claudia going beyond her duty, moving forward I’ll only rent from South Bluff Store

Amy R.
Grado:

El cliente no dejó un comentario.

Travis W.
Grado:

El cliente no dejó un comentario.

Samantha E. | First Impressions |
Grado:

All of the staff were very helpful. Thank you for providing water on such a hot day!

Stephen F.
Grado:

Helpful employees.

gerald H.
Grado:

Everyone was super-friendly and the van I rented was very clean. Thanks for great service!

Tracy P.
Grado:

El cliente no dejó un comentario.

Virginia G. | Overall Experience |
Grado:

Excellent staff, very helpful and qualified. This was a great experience.

Tasia T. | First Impressions |
Grado:

Being forced to buy a lock and than told its wrong to only be charged again for another lock is unacceptable. Also had to moved in through small man door instead of double wide doors; took even longer

Edward R.
Grado:

El cliente no dejó un comentario.

Starry B.
Grado:

Great staff! Friendly! Processed everything quickly and accurately. I will return to this location for future rentals.

Latrice M. | First Impressions |
Grado:

Thank You everything was excellent

Jordan W.
Grado:

I reserved a 10' truck and when I arrived they said it needed repairs and switched me to the can. Well due to the can being smaller I had to make more trips to move and I feel like I should've gotten a discount on my milage since the uhual I wanted wasn't available. Then they called me 5 minutes after my reservation time to tell me the truck wasn't available. But I didn't get the garunteed $50 either for them not having the truck.. I'm just saying I might just use Penske next time because of the inconvenience and the charges.

Kalynn T.
Grado:

El cliente no dejó un comentario.

JOSHUA B.
Grado:

El cliente no dejó un comentario.

Malerie G. | First Impressions |
Grado:

Very quick and polite service. Excellent experience.

RICHARD D.
Grado:

Good service

JUAN G.
Grado:

El cliente no dejó un comentario.

Hosea W.
Grado:

Service was great no complaints ??

David G.
Grado:

everyone that helped me with check in and check out were incredibly helpful,nice and professional,,,,,,experience was highly appreciated thank you

Michael T.
Grado:

These employees are very professional and kind. Despite great difficulty in the drop-off process, they made me feel like a valued customer. This was undoubtedly the best service I've ever experienced from any establishment.

Jeffrey T.
Grado:

El cliente no dejó un comentario.

Conner M.
Grado:

El cliente no dejó un comentario.

Dominique B.
Grado:

The Lady inside the store was rude and had a very smart mouth worst sales associate I've ever dealt with at U-Haul. Do better.

Alexis A. | First Impressions |
Grado:

Fantastic customer service!

Alexis A.
Grado:

Fantastic service! Great experience! Will definitely recommend them to everyone.

Jeremy P.
Grado:

Im not sure you could improve much. All of the staff was friendly and helpful and very professional.

William L.
Grado:

El cliente no dejó un comentario.

dagny m. | First Impressions |
Grado:

Courteous, polite and helpful. Thanks!!!!!!

willie P.
Grado:

Great job

Earl M.
Grado:

El cliente no dejó un comentario.

Faragi P.
Grado:

Very nice customer service at both locations! West Illinois in Memphis and Mallory Lane in Brentwood Tn. Very nice and informative, helpful!! Also, the lady customer service rep on Sat (901.360.2600) was extremely nice, informative and helpful! Thanks a lot U-Haul! Will certainly use again! FYI...Penske was going to charge me $100 more. U-Haul not only matched but gave me an additional 60 miles and was very willing to meet my needs!! U-Haul i am sure every customer is not always as satisfied as I am, nevertheless continue to press forward! And keep up the great work. Very pleasant experience for me!

ernest S.
Grado:

Great service employees are friendly.

Andrew G.
Grado:

El cliente no dejó un comentario.

Benjamin N.
Grado:

Great experience with extremely kind staff and excellent customer service. Thank you for all of your help!

Joe W.
Grado:

El cliente no dejó un comentario.

Missy D. | First Impressions |
Grado:

professional, efficient, compitent

Latonya T.
Grado:

I did not know about this location. Union U-haul has always been my location, that will change now. It’s closer to my home. Thank you for a pleasant experience.

Tom P.
Grado:

The transmission on the truck is very slow to shift the gears. You might want to get that checked out.

pierce A.
Grado:

Data information how to get to your location had a problem finding this place because it wasn't such a place and where the streets didn't have no names on them and not couldn't tell where I was but I eventually I did find it let me know nothing I can say to help that was excellent as thing else was fine,

brenda C.
Grado:

We really appreciated the respectful and courteous customer service we received from Pay at this facility. We relocated back to Memphis from Arizona and we must say we were truly impressed, with Pay hospitality. To management at Uhaul I thank you for having such a great employee that was very welcoming for such a long journey.

Douglas H.
Grado:

The Staff was wonderful & very friendly. I will be doing business with this location again.

Ebonee J.
Grado:

The lady who served me had great customer service

Quayon C. | Overall Experience |
Grado:

Excellent service.

Beatrice W. | First Impressions |
Grado:

Witnessed the most professional and helpful service that I've experienced in years in this town! Ms Watkins knows her job and the products/services well enough to describe and suggest options!

Sharon and Archie E. | Overall Experience |
Grado:

This was my first time using U-Haul and it was excellent everyone was very helpful and went beyond thank you so much have a blessed and happy new year .. West Illinois Ave., Memphis, TN

brandon t. | Overall Experience |
Grado:

Great facility and staff!!

Sharon and Archie E. | First Impressions |
Grado:

Thanks Ms. Claudia Watkins at the 137 Illinois Ave Memphis Tenn she the best . Thanks Ms. Sharon E.

Yolanda G. | Overall Experience |
Grado:

None at this time

Wendy B. | Overall Experience |
Grado:

Claudia was superior ... friendly, helpful and knowledgeable about U-haul products. She was definitely providing a great customer experience!

ashley b. | Overall Experience |
Grado:

The staff is friendly and helpful

Jamie N. | Overall Experience |
Grado:

All good

DEMEKA R. | Overall Experience |
Grado:

I'm really pleased with the the management and staff very professional. Thank you!

Claudia w. | Overall Experience |
Grado:

Best Uhaul facility ever. #1

mary and Doug T. | Overall Experience |
Grado:

The south bluffs uhaul mini storage has been such a blessing to us. The facility is clean and the employees are very friendly and helpful. We are very comfortable storing our household items here.

latoya b. | Overall Experience |
Grado:

This is the Greatest Facility at this Location is Memphis! Mrs. Claudia, Mr. Ken and Albert is a Dream Team for sure! They will help you and the sevices is Amazing! Uhaul on 137 W.Illinois is the Move

No reviews have been submitted for this location.

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