Comentarios de los clientes para U-Haul Moving & Storage of South Amarillo

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of South Amarillo

Clasificación general:

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Stephanie F.
Clasificación:

El cliente no dejó un comentario.

Ruth S.
Clasificación:

El cliente no dejó un comentario.

Alton K.
Clasificación:

Lane was great to work with. Explaining everything.

Steve G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jerry M.
Clasificación:

Used this place 2 times. Only problem was 1st time they didn't have part for hitch and didn't let me know ahead of time so I had to go buy it somewhere myself. The 2nd time we used this location, we dealt with Layne. He was excellent and everything went well.

Bevely G.
Clasificación:

El cliente no dejó un comentario.

Brett B.
Clasificación:

Staff were patient while I worked through things with Matthew at Moscow location. They helped us finalize billing and gave a receipt.

Charles B.
Clasificación:

El cliente no dejó un comentario.

emma B.
Clasificación:

El cliente no dejó un comentario.

Douglas C.
Clasificación:

El cliente no dejó un comentario.

ROBERT W.
Clasificación:

Reservation was for location on sw 6th, when I arrived for pickup they sent me to another location. Could have notified me in advance of the switch. Sweep out trailers before next rental Had to deal with excessive firewood debris.

Larry M. | First Impressions |
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El cliente no dejó un comentario.

Madhava K.
Clasificación:

El cliente no dejó un comentario.

THOMAS F.
Clasificación:

No problems whatsoever

Bruce F.
Clasificación:

El cliente no dejó un comentario.

Crystal H.
Clasificación:

Make sure to complete a pre-inspection prior to leaving the lot. I was charged 18 miles over due to the incorrect speedometer reading. The store reported less miles than the speedometer noted. Lesson learned so I wanted to pass this recommendation to prevent the same experience.

Brian E.
Clasificación:

Our experience was excellent. There is no need for improvement.

Vidal T.
Clasificación:

I think right now during a pandemic, I think there needs to be more cleaning done to the trucks like disinfecting the seats and steering wheels. When I received the truck I wiped down the seats and steering wheel before I drive it off the lot and it was really dirty.

Michael L.
Clasificación:

Perfect transaction in every way thank you

Bennet B.
Clasificación:

El cliente no dejó un comentario.

Charles R.
Clasificación:

J. Peek is the Best, He was soon nice and Helpful is every way. So Keep Him working for 5316 Canyon Dr Amarillo, TX 79109

Enrique M.
Clasificación:

Was told it would be available at 12. It wasn't and when I was on my way to pick it up they said 4. I went ahead and rented a smaller size which took me longer to finish moving and so I had to extend my reservation for 2 more days since I wasn't given the bigger uhaul that was on my first reservation.

Larry J.
Clasificación:

Looking at my credit card statement, I have 2 charges for $69 (the amount of the rental) and 1charge to UHL*GLEN S GARAGE for $175. Care to explain this?

Johnny M.
Clasificación:

El cliente no dejó un comentario.

Rodney A.
Clasificación:

El cliente no dejó un comentario.

Jessica H.
Clasificación:

Dont over charge customers for rentals.

WANDA W.
Clasificación:

The young men were helpful and kind. They made sure that everything was hooked up and working correctly before I drove off the lot!

John L. | First Impressions |
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Great experience with check-in, move-in, and rental! Very kind staff and manager made certain we were able to access the unit within minutes of our rental.

David Scott H.
Clasificación:

El cliente no dejó un comentario.

Lindsey A.
Clasificación:

El cliente no dejó un comentario.

Christopher H.
Clasificación:

Lane was energetic, friendly and helpful. He was working hard to get everyone taken care of as quickly as possible.

Jack K.
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The staff was very friendly and I was checked in and out very quickly. Thanks!

David Scott H.
Clasificación:

Took a very long time to get the trailer unhooked for a simple drop-off.

Vicki P.
Clasificación:

There was sticky mess In cup holder on console

Christopher O.
Clasificación:

El cliente no dejó un comentario.

robert S.
Clasificación:

El cliente no dejó un comentario.

STEPHANIE B.
Clasificación:

Refunded due to equipment not being on correct

Lauren B.
Clasificación:

El cliente no dejó un comentario.

Michael T.
Clasificación:

I rent Cargo Vans there frequently and always experience excellent service. Any issues or problems are rectified swifly and I plan on continuing to rent U-Haul from there.

Arty P.
Clasificación:

El cliente no dejó un comentario.

micah H.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

I was not told (warned) that 10 ft truck did not have ramp. Would have immediately upgraded to 15 ft because i was moving a piece of equipment that weighs around 350 lbs. that has wheels. Had to lift that item into truck - by myself - and was NOT A HAPPY CAMPER. To the extent that right now i do not expect to ever do business with U-Haul again.

Steven G.
Clasificación:

El cliente no dejó un comentario.

Joshua J.
Clasificación:

El cliente no dejó un comentario.

Stuart L. | First Impressions |
Clasificación:

Friendly, and painless

LINDA M.
Clasificación:

El cliente no dejó un comentario.

Darren L.
Clasificación:

Very fast and efficient! Also, the movers we hired were awesome!

Johnathan W.
Clasificación:

El cliente no dejó un comentario.

Lin N.
Clasificación:

El cliente no dejó un comentario.

Frederick K.
Clasificación:

El cliente no dejó un comentario.

Zane R.
Clasificación:

Great service and they work very efficiently.

DeAnn G.
Clasificación:

El cliente no dejó un comentario.

Douglas P.
Clasificación:

El cliente no dejó un comentario.

Alejandro L.
Clasificación:

great friendly service, asking how your morning has been makes a big difference

KAYLEE C.
Clasificación:

El cliente no dejó un comentario.

NEELEY ANESSA L.
Clasificación:

No comments here. Great job guys!

Guy M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

amajames T.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

Matt W.
Clasificación:

our van was almost new, no problems at all, drove well to and gas milage was great.

sable D.
Clasificación:

El cliente no dejó un comentario.

Deborah C.
Clasificación:

Lots of equipment here

Darlene L.
Clasificación:

Repair equipment before sending out. The personnel was friendly, helpful and quick. In and out in a matter of minutes.

James D.
Clasificación:

El cliente no dejó un comentario.

John O.
Clasificación:

Nothing. Good people and service.

SCOTT S.
Clasificación:

El cliente no dejó un comentario.

Kurt K.
Clasificación:

Perhaps in the future not have the system cancel my reservation- fortunately they were not busy and had enough inventory -but it still took time to re-do the entire equipment rental contract and had they not had enough trailers I would have been SOL..

Anthony C.
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El cliente no dejó un comentario.

Craig D.
Clasificación:

Clean out the trailer and remove the FREE two wheeler I found inside the trailer.

ashley G.
Clasificación:

When we got here, no one was inside to help us. We stood there for 15 minutes and 4 other people showed up as well before I called out to the guy working on putting a tow hitch on a car. Thats not how you do business in face if I didn't need a trailer, I would have left after the first 5 minute....

Clovis D.
Clasificación:

El cliente no dejó un comentario.

Robert T.
Clasificación:

El cliente no dejó un comentario.

Caleb B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

STEVEN E.
Clasificación:

Not for 24 hour stop off... sketchy location finder. I had to just leave it on drop off lane between some other trucks.

Kevin R.
Clasificación:

El cliente no dejó un comentario.

Christina R.
Clasificación:

Everyone was a pleasure to meet all were extremely accommodating

Martha N.
Clasificación:

El cliente no dejó un comentario.

Kira D.
Clasificación:

Store was not staffed with anyone inside when I needed to get the key after check in. Had to go look for a staff member to assist me after waiting in the lobby area for some time.

Dave S.
Clasificación:

El cliente no dejó un comentario.

Ken W.
Clasificación:

El cliente no dejó un comentario.

bruce O.
Clasificación:

El cliente no dejó un comentario.

ROCKY G.
Clasificación:

El cliente no dejó un comentario.

PAM C.
Clasificación:

El cliente no dejó un comentario.

Florentino M.
Clasificación:

El cliente no dejó un comentario.

Sasha F.
Clasificación:

El cliente no dejó un comentario.

Timothy R.
Clasificación:

El cliente no dejó un comentario.

Ken W.
Clasificación:

El cliente no dejó un comentario.

STEPHEN M.
Clasificación:

El cliente no dejó un comentario.

Pam C.
Clasificación:

El cliente no dejó un comentario.

Neil M.
Clasificación:

El cliente no dejó un comentario.

David O.
Clasificación:

We did not receive the blankets and my invoice reflects charges for blanket

STEPHEN M.
Clasificación:

El cliente no dejó un comentario.

George V.
Clasificación:

El cliente no dejó un comentario.

John D.
Clasificación:

El cliente no dejó un comentario.

Cheryl M.
Clasificación:

Great service. Fast check in and return. Friendly and helpful staff. Thanks.

Saundra C.
Clasificación:

El cliente no dejó un comentario.

Jared W.
Clasificación:

El cliente no dejó un comentario.

James M.
Clasificación:

El cliente no dejó un comentario.

Paula M.
Clasificación:

El cliente no dejó un comentario.

NORA R.
Clasificación:

The place I was suppose to return it to never would return calls so I could return it which was on Bell Street. The one I did return yo was very helpful.

Whitney G.
Clasificación:

El cliente no dejó un comentario.

Alejandro V.
Clasificación:

El cliente no dejó un comentario.

Brian H.
Clasificación:

El cliente no dejó un comentario.

Thomas M.
Clasificación:

El cliente no dejó un comentario.

buster B.
Clasificación:

El cliente no dejó un comentario.

Treena E.
Clasificación:

El cliente no dejó un comentario.

Garry V. | Overall Experience |
Clasificación:

Very easy to work with

Renee F. | Overall Experience |
Clasificación:

We had our camper burglarized and have a loss of over $3,000. UHaul failed to notify us that there was already a prior break in at their facility. The lot is not secure and should have razor wire installed.

Virgina C. | First Impressions |
Clasificación:

Dan was very friendly and informative.

Martha N. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Caleb B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

larry m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

leisa h. | Overall Experience |
Clasificación:

Uhaul has served our community for many years.its hard work for your employee's to take the time to generate your paperwork on top getting what the customer needs. Purchases like boxes take way to long. I feel sorry for your underpaid employees.

Stan W. | Overall Experience |
Clasificación:

The storage room needed lighting. It was kind of dark. The only light came from the hallway outside the room

beth h. | Overall Experience |
Clasificación:

Very helpful when my daughter needed to quickly store her belongings during the COVID-19 situation. Thank you!

Tyler C. | Overall Experience |
Clasificación:

Great storage facility and great staff!

Melissa P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mike M. | Overall Experience |
Clasificación:

The only complaint I have with U-Haul is in regards to the processing automatic draft payments and the $15 dollar processing fee associated with deactivated debit cards. In this modern electronic banking world in which we all live, fraudulent activity on one's debit/bank account is very common occurrence. Fraudulent activity almost always triggers one's debit card to be deactivated by the issuing banking institution and requires the holder of the debit card to contact every entity that has an automatic draft or auto pay associated. Rather than offer a courtesy call, email, etc. when a payment is declined by a debit card that has been deactivated due to fraudulent activity, U-Haul simply adds a $15 fee as if the account was overdrawn. The storage facility to which I moved to does not tack on ridiculous fees and offers a courtesy call when payment cannot be processed.

tom j. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

brenda l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

barbara t. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

james r. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

andrea m. | Overall Experience |
Clasificación:

Had a vehicle in storage for months and turns out this location leaves the gate open all hours of the day and night and pays no attention to customer belongings. I decided to have the car shipped to me upon finding this out, the truck driver was able to enter the facility, work with a local tow driver, get to the back where my truck was, load it and drove off without so much as a gate code. Had also been trying to get in contact with the employees on location to help set up the shipping and for over a month all I could reach is corporate customer service because the location refused to answer or return any calls. I also ended up paying an extra month because of the same issue. Do not reccomend. Search elsewhere for a storage facility.

Garry V. | First Impressions |
Clasificación:

Very nice to work with

Justin R. | Overall Experience |
Clasificación:

I had no choice but to move from Uhaul to another storage unit because my monthly payment went up. I got the same size unit for $40 less a month. The pricing is ridiculous.

Cindy B. | Overall Experience |
Clasificación:

Just won't work with me at all when I was diagnosed with stage 3 cancer.

Kyle A. | Overall Experience |
Clasificación:

When I first set up my account I reserved the biggest room available. When I showed up I was told they don’t do reservations and my unit wasn’t available. I had nothing but trouble for two years.

dana y. | Overall Experience |
Clasificación:

This place was very helpful.

betty p. | Overall Experience |
Clasificación:

I have been doing business with U Haul for many yrs always find it a great place

Sexton C. | Overall Experience |
Clasificación:

It was expensive

trent m. | Overall Experience |
Clasificación:

Sound piece of mind knowing our possessions were protected

Philip J. | First Impressions |
Clasificación:

Lane and his coworkers were very professional and helpful in arranging the storage unit rental. Also helpful was the access for the area, which enabled quick unloading.

jenna h. | Overall Experience |
Clasificación:

Great experience! Will use uhaul in the future!

trevor s. | Overall Experience |
Clasificación:

Great staff clean place

Juan O. | First Impressions |
Clasificación:

Great experience, no issues! Will use again for sure!!

SHAWN B. | Overall Experience |
Clasificación:

Not very happy that I had to pay whole month's rental because I couldn't make it by 4/14 got home the 20th cleared the storage out shouldn't have to pay for a whole month for 6 days

Donald T. | First Impressions |
Clasificación:

The customer service was outstanding. Very friendly service. They bent over backwards to accommodate my needs.

leisa h. | First Impressions |
Clasificación:

Order fell through twice on a 15’ truck. A lot of paper work texting calls for nothing. Wasted a lot of time for noting. Don’t make promises your company can’t deliver..

robert d. | Overall Experience |
Clasificación:

Everything was great, The only problem I ever experienced was with the card reader for access into the storage area which only occurred 2 or 3 times

patrick n. | First Impressions |
Clasificación:

The team in Amarillo were very informative as well as accommodating. Wasn't aware that I had a months FREE for storage until I arrived at their location. This saved me a time & pricing is competitive.

terry j. | First Impressions |
Clasificación:

Exceptional customer service. Easy check-in. Very friendly staff. Perfect storage facility.

Byron R. | Overall Experience |
Clasificación:

Good friendly quick service. With clean facilities

brad f. | Overall Experience |
Clasificación:

Very helpful staff. Will return next time needed. Thanks again, Brad F.

richard h. | Overall Experience |
Clasificación:

I very seldom give out complements but you folks were outstanding, and went above expectations! Wonderful experience.. Thanks Judge Herman

CHARLES L. | Overall Experience |
Clasificación:

x

ALICE CAROLYN B. | Overall Experience |
Clasificación:

very helpful

Mark W. | Overall Experience |
Clasificación:

Facility excellent. Condition of contents in U-box not good.

CATHY B. | Overall Experience |
Clasificación:

Thanks

Debbie H. | Overall Experience |
Clasificación:

The service when we arrived at the Oklahoma destination was not friendly nor welcoming. We asked for help to take the car hauler and vehicle off of the U-Haul. We were treated very rude.

Charles H. | Overall Experience |
Clasificación:

Had no problems easy in and out. Clean units. Will use U-Haul again if needed.

marisa j. | Overall Experience |
Clasificación:

Only thing is I wish it was a 24 hour unit without having to purchase that option

manuel f. | Overall Experience |
Clasificación:

Thank you Colten and staff did great job overall on customer service and needs. Look forward to doing business with you in near future. Thank you, Manuel Fernandez

David T. | Overall Experience |
Clasificación:

Had roaches when I got my stuff back

don s. | Overall Experience |
Clasificación:

Staff went above and beyond to help us get a dead battery charged when we had to move out of our lot.

No se han enviado comentarios para esta ubicación.

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