Comentarios de los clientes para U-Haul Moving & Storage of Sherwood

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Sherwood

Clasificación general:

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JADE B.
Clasificación:

El cliente no dejó un comentario.

Greg A.
Clasificación:

El cliente no dejó un comentario.

LAUREN S.
Clasificación:

They man who checked me in was super friendly and had really great customer service. He definitely needs a raise, I didn't catch his name but he looked like the only guy working on 10/28/2020 as of 6:00pm when I returned the car.

Franko S.
Clasificación:

Friendly staff, and proper entrance and exit routes.

JONATHAN L.
Clasificación:

The young lady that helped me was great

DIANNE E.
Clasificación:

There was no ramp nor did anyone suggest one. I thought all trucks, trailer come with one.

Hannah H.
Clasificación:

Chris Branham helped me and He was extremely polite and knowledgeable. I would definitely recommend this location to friend.

Ivan P.
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El cliente no dejó un comentario.

JACK C.
Clasificación:

Check wiper blades mine were worn out.

SANDRA D.
Clasificación:

El cliente no dejó un comentario.

Bobby B.
Clasificación:

El cliente no dejó un comentario.

ALEXANDRA M.
Clasificación:

El cliente no dejó un comentario.

SCOTT A.
Clasificación:

El cliente no dejó un comentario.

CAROLYN W.
Clasificación:

Mr Ray is the best. His concern for others in making sure you are well taken care of is amazing. I have rented from him on several occasions and will continue to rent from him

Shane G.
Clasificación:

El cliente no dejó un comentario.

RICKY M.
Clasificación:

El cliente no dejó un comentario.

Zhiva B.
Clasificación:

El cliente no dejó un comentario.

RICK J.
Clasificación:

Mia was awesome!!!

Joseph H.
Clasificación:

El cliente no dejó un comentario.

Natisha J. | Overall Experience |
Clasificación:

Some stuff came up missing and there was nothing that could be done . The manager was. Joke do not use this place

CYNTHIA W.
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El cliente no dejó un comentario.

Billy T.
Clasificación:

El cliente no dejó un comentario.

ronald M.
Clasificación:

El cliente no dejó un comentario.

Douglas B.
Clasificación:

The young girl attending the counter was extremely interested in her quiz and her phone and everything else but the 26-ft moving van and trailer. Moving is very stressful time and having an inattentive flighty counter rep adds just that little bit more.

Forrest H.
Clasificación:

Truck was out of gas when I picked it up and the check engine light was on as well. Drove horribly and needed maintenance.

WILLIE G.
Clasificación:

Keep doing what you are doing

JESSICA M.
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El cliente no dejó un comentario.

LISA W.
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El cliente no dejó un comentario.

Tommy A.
Clasificación:

El cliente no dejó un comentario.

RANDY H.
Clasificación:

Counter was very knowledgeable about the vehicle and efficient. Met GM the next day, nice guy too.

Phillip T.
Clasificación:

El cliente no dejó un comentario.

MILTON P.
Clasificación:

El cliente no dejó un comentario.

Yolanda B.
Clasificación:

El cliente no dejó un comentario.

ELWIN J.
Clasificación:

El cliente no dejó un comentario.

THOMAS T.
Clasificación:

El cliente no dejó un comentario.

Donny S.
Clasificación:

Great job

WILLIAM J.
Clasificación:

Great GM & Team!

Wendy N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

KENNETH S.
Clasificación:

El cliente no dejó un comentario.

George S.
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El cliente no dejó un comentario.

JOEY P.
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El cliente no dejó un comentario.

ROSIE H.
Clasificación:

El cliente no dejó un comentario.

Morgan S. | Overall Experience |
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El cliente no dejó un comentario.

Veronica L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

El cliente no dejó un comentario.

MARCUS W.
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El cliente no dejó un comentario.

Morgan S.
Clasificación:

Lady who checked in the truck was very unfriendly. Made us go refill the truck because it was a hair short. LITERALLY A HAIR. (We have photos) or said it would be $13. Had to go completely around the block and ended up costing $15 to fill back up. We love this location and the owner is always amazing, now we know who to request and who not too!

Leroy W.
Clasificación:

The service was great, they took care everything in a efficient manner..

PAUL D.
Clasificación:

El cliente no dejó un comentario.

AMANDA S.
Clasificación:

Na

Vince K.
Clasificación:

El cliente no dejó un comentario.

Kevin H.
Clasificación:

Great Experience

ANA V.
Clasificación:

Go through checks with customer. Tire on rental had 30 psi out of 80. Could have as to serious accident.

Richard H.
Clasificación:

The two 6x12 trailers I rented neither one of them had driving lights that worked. This last time I said something and the lady that helped me said that I had a blown fuse. Nope not the problem. I even went and bout a new plug for my truck still not the problem. Brake lights and turn signal worked on the trailer. In my opinion the customer doesn't need to be the one to go back where the storage units are to return the trailer. I should be able to drop it and go. Nope had to back it up where I got it from both times. Lucky for me I'm moving and will never have to rent from this location ever again.

TIRL M.
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El cliente no dejó un comentario.

CHISTINE M.
Clasificación:

When I made my registration for the truck, I requested a different location. U-Haul did not properly accommodate that request and it was a unsatisfying experience using this company for my move.

MICHAEL K.
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El cliente no dejó un comentario.

Ruth H.
Clasificación:

Great experience

Florence K.
Clasificación:

El cliente no dejó un comentario.

NATALIA E.
Clasificación:

Clean the trucks, check the headlights, mine was blown, I was stopped by state patrol. I also had a broke sun visor. These trucks need to be upgraded to have USB ports. Its 2020.

Ian M. | First Impressions |
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El cliente no dejó un comentario.

Ian M.
Clasificación:

Amazing service from Mya

JOHN E.
Clasificación:

Can't think of a single thing

SETH M.
Clasificación:

El cliente no dejó un comentario.

KACY B.
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The agents were very laid back and didn't seem to serve the clients in an expedient manner. They were very friendly. They just seemed to "visit" and not complete the transaction promptly.

BEVERLY L.
Clasificación:

El cliente no dejó un comentario.

ODIS S.
Clasificación:

El cliente no dejó un comentario.

JOEL H.
Clasificación:

El cliente no dejó un comentario.

Drew N.
Clasificación:

Staff very helpful in both pickup and drop-off. Only needed trailer for a few hours but everything was done very easily. Will return!!

Faye N.
Clasificación:

El cliente no dejó un comentario.

KIMBERLY C.
Clasificación:

The door on the uhaul was damaged, causing me to double my miles as I had to return to the store for it to be fixed. We tried fixing it ourselves, with one individual completely injuring a finger. The manager, Veronica, was very rude. Didn't listen to my complaint. She and her staff is very unprofessional, they didn't wear masks, and they argued in front of me. The poor service wasn't shocked, but she definitely doesn't need to be a manager.

Hayley C.
Clasificación:

Trucks being returned were PILING up outside without any direction. Seemed as though the location was short staffed. The staff member who did check us in was very friendly and helpful though despite the chaos.

CAROLYN P.
Clasificación:

Staff was very nice and friendly

LaDonna W.
Clasificación:

Would not refund deposit which I was charged. This is the second time there was an issue with a refundable deposit.

BRIAN B.
Clasificación:

El cliente no dejó un comentario.

VANITY K.
Clasificación:

El cliente no dejó un comentario.

Cora B.
Clasificación:

El cliente no dejó un comentario.

JAMAAL J.
Clasificación:

The female clerk was extremely rude and acted as if I wasn't worthy of her time. She never opened her mouth to acknowledge me, I gave her my debit card in her hand and she returned it but dropping it on the counter. Overall her customer service was horrible!

JAMES M.
Clasificación:

Great staff awesome would recommend

Kevin F.
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El cliente no dejó un comentario.

Pamela J.
Clasificación:

El cliente no dejó un comentario.

Keith C.
Clasificación:

Ray Derden is an awesome manager. He and his staff went above and beyond to expedite my rental.

Misty S. | First Impressions |
Clasificación:

I wasn't certain exactly what size unit I needed and ended up having to change. Brooke and another young lady (didn't get her name) were both super helpful and made it very easy to make the changes I needed to make.

TAMMY H.
Clasificación:

El cliente no dejó un comentario.

Emily W.
Clasificación:

The location I was originally given to return the truck wasn't at the address I was given. I called them and was told they didn't work with U-Haul any longer. So, i googled the nearest store & drove there while I was on hold with U-Haul. That location staff were great & told me they would handle the return with the location change. Apparently, they did that.

Natisha J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Courtney B.
Clasificación:

El cliente no dejó un comentario.

Doyle D.
Clasificación:

Great service and equipment

Lonnie W.
Clasificación:

Great crew! Went above and beyond for me

SHANELNICOLE S.
Clasificación:

El cliente no dejó un comentario.

ALICIA N.
Clasificación:

El cliente no dejó un comentario.

pam S.
Clasificación:

El cliente no dejó un comentario.

LANDYN S.
Clasificación:

El cliente no dejó un comentario.

ROBERT J.
Clasificación:

Everyone expects things to go slow at a rental place. No big deal. They were all nice and that's the main thing.

AUSTIN S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Samuel P.
Clasificación:

El cliente no dejó un comentario.

Robert W.
Clasificación:

Ray and his team are the best!

Robert D.
Clasificación:

El cliente no dejó un comentario.

Carolyn G.
Clasificación:

Nothing I have an outstanding relationship with the whole gang at warden road,they have truly blessed me,and I feel there's nothing to improve.... Thanks warden rd crew!!!!!

Olanda R. | Overall Experience |
Clasificación:

The staff was wonderful but, I saw roaches in the storages!

James F.
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El cliente no dejó un comentario.

TIARA R.
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El cliente no dejó un comentario.

Teddy F.
Clasificación:

Not a thing everything went smooth. Thank you!

george W.
Clasificación:

El cliente no dejó un comentario.

LAURETTA C.
Clasificación:

The uhaul I rented was old I could not go faster than 50 miles If I went higher the u haul shook badly the outside mirror would shake like its falling off this was an old truck very hard to drive I'll never rent that truck again it should be trashed I've never had a bad experience before this renting from this location

ROLANDO L.
Clasificación:

El cliente no dejó un comentario.

QUINCY S.
Clasificación:

Great place. Just got over charged for things I didn't ask for. Those items still haven't come off my bill. I ask to remove them.

Dorinda A.
Clasificación:

Sherwood location did a great job

DAVID K.
Clasificación:

El cliente no dejó un comentario.

DORINDA M. | Overall Experience |
Clasificación:

I would use them again if I needed too.

harold h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Arthonia w. | First Impressions |
Clasificación:

Customer service was excellent

Jodi A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

harold h. | First Impressions |
Clasificación:

The people working there were very helpful: both pleasant and patient. If I ever need a storage facility again, won't go anywhere else.

Susie S. | First Impressions |
Clasificación:

Brooke was really nice and helpful. Ray is always fantastic and has a great attitude. Simply because of how this store runs no matter if have to move or store equipment they are my got to place for when we are around Little Rock.

LUCILLE W. | Overall Experience |
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El cliente no dejó un comentario.

donald c. | Overall Experience |
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You guys were great, especially with this covid pandemic, you worked with me on my storage payment, greatly appreciate all you have done for me.

johnnie j. | Overall Experience |
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they were very polite and very professional and they was very courtesy i would reccommend them to every one that i know and come in contact with.

Catrell B. | First Impressions |
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El cliente no dejó un comentario.

Steven C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Elizabeth S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Susie W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

sharon h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kayla W. | Overall Experience |
Clasificación:

I love how everyone was so easy to work with and always answered my questions! Thank you so much for all of your help! - Kayla W.

Ed C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

gloria h. | Overall Experience |
Clasificación:

N/A

Carlen S. | First Impressions |
Clasificación:

Awesome customer service

richard m. | Overall Experience |
Clasificación:

I’ve used this location several times in the past for a variety of equipment and so when I needed a small storage unit they were the natural choice. I strongly recommend Uhaul of Sherwood.

MEARL H. | Overall Experience |
Clasificación:

I was very pleased with the ease of access and the cleanliness of the building. If I need to use a storage building again I will use this location

Lisa D. | Overall Experience |
Clasificación:

Brooke Rankin goes out of her way to help customers.

Jennifer W. | First Impressions |
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If I could give more than 5 stars I would. Owner was very helpful. I received EXCELLENT Service & would definitely recommend the Sherwood AR Location. Thank you for Ray for making a difference

Jimmy W. | Overall Experience |
Clasificación:

Great service wonderful staff!!!

tyese l. | First Impressions |
Clasificación:

Very polite service and Nice Staff

Jimmy W. | First Impressions |
Clasificación:

Very good service

Brenda R. | Overall Experience |
Clasificación:

They was friendly and clean!

Violet C. | Overall Experience |
Clasificación:

ten outta ten :)

Teneka K. | First Impressions |
Clasificación:

Customer service was outstanding and the location was neat and clean.

Don V. | Overall Experience |
Clasificación:

The truck was a little hard to start and sometimes I felt it might not start.

Briana M. | First Impressions |
Clasificación:

Excellent customer service through my whole moving experience! Will always be my go to for affordable & convenient moving!

Stephen H. | First Impressions |
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The move went very well. The truck was ready as promised.

Brenda R. | Overall Experience |
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Well they did a good job!

Brenda R. | First Impressions |
Clasificación:

Well the did a good job!

yolanda h. | Overall Experience |
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My experience was pleasant. I would definitely use again.

joey m. | Overall Experience |
Clasificación:

The only problem I had was that my storage was on auto pay , but one month the payment didn’t process because of unknown reason and yes the money was in the account and they charged me a 30.00 late fe

john e. | First Impressions |
Clasificación:

Outstanding

lakisha s. | First Impressions |
Clasificación:

Awesome job

MIKE M. | Overall Experience |
Clasificación:

Good storage facility!

Pamela k. | Overall Experience |
Clasificación:

U-Haul Moving and Storage was very accommodating and customer friendly. Very helpful !

Jason J. | Overall Experience |
Clasificación:

Our unit was climate controlled and it was always nice and clean in there but we finally got our shed at our house fixed up so now we can use it but I would highly recommend yall to everyone

Molly R. | Overall Experience |
Clasificación:

Staff is very friendly and nice. They know what they are doing and are very friendly and outgoing.

Brad E. | Overall Experience |
Clasificación:

Too expensive for a storage unit Imo... It was a good deal to be included into the move to get 1 month free but at $140 a month it's definitely overpriced by about double... Good unit tho

yolanda h. | First Impressions |
Clasificación:

Staff was friendly and helpful.

Malik W. | Overall Experience |
Clasificación:

Great

TAHLIA r. | Overall Experience |
Clasificación:

Great 4 years

Molly R. | First Impressions |
Clasificación:

Great facility. Staff very knowledgeable and friendly.

freda w. | First Impressions |
Clasificación:

Very good service.

schirmaine m. | First Impressions |
Clasificación:

None

john m. | First Impressions |
Clasificación:

Very friendly, efficien, clean and fast!

Rhonda S. | First Impressions |
Clasificación:

Their services are wonderful!

Robert B. | First Impressions |
Clasificación:

Store was clean and staff was helpful and courteous. I have used many U-Hauls over the years but this was the best to date.

Elatisha B. | Overall Experience |
Clasificación:

The staff was very helpful and my unit was perfect for keeping my items.

Brent G. | First Impressions |
Clasificación:

Moving is very stressful but Manager Ray and team went out of their way to help with every step! I have not had a better experience with any company in my lifetime! Ray runs a superb business!

Pattie D. | First Impressions |
Clasificación:

It was great

DEBORAH W. | Overall Experience |
Clasificación:

Ray’s customer service skills are exceptional!

MIKE M. | First Impressions |
Clasificación:

Uhaul went above and beyond. They are where I will go from now on.

cheri p. | First Impressions |
Clasificación:

This was the best customer service I have received in a long time. The employees were very attentive and they answered all my questions. I was able to come in at look at the available storages.

debra j. | Overall Experience |
Clasificación:

Uhaul was very helpful with the two storage building n the rental truck great team work.

kenneth c. | First Impressions |
Clasificación:

Excellent customer service

Phebe W. | Overall Experience |
Clasificación:

You all are the best!!!

sherry b. | First Impressions |
Clasificación:

They were very helpful and courteous...😊

Jennifer P. | Overall Experience |
Clasificación:

Great will rent again

Harry C. | Overall Experience |
Clasificación:

good people

Elatisha B. | First Impressions |
Clasificación:

Fantastic job by everyone

allisha s. | Overall Experience |
Clasificación:

Great service. Thank you!

Debra T. | Overall Experience |
Clasificación:

The service and staff were great.. The price is way too high.

cornell w. | First Impressions |
Clasificación:

Very professional staff

diane g. | First Impressions |
Clasificación:

Cx

Clark S. | Overall Experience |
Clasificación:

Employees were friendly and helpful.

Debra S. | Overall Experience |
Clasificación:

Very nice & very helpful- they took care of everything 👍

Donna M. | Overall Experience |
Clasificación:

Only had one problem in the start of service. I thought was signed for auto pay and was late because I wasn't.The person I talked to on phone helped me and got it resolved right away. Other than that

stephanie s. | Overall Experience |
Clasificación:

Although this was a Bitter Sweet Situation and my Storage got Auctioned off due to the lack of funds and being in a Very unfortunate situation, Ray and Jason handled me With a lot of dignity & Respect

John and Brenda H. | Overall Experience |
Clasificación:

None

JEANENE G. | Overall Experience |
Clasificación:

The Manager of this Sherwood location showed outstanding customer service in dealing with customers. He understands the objective of people and reached out to go far and beyond his duties to assist.

Richard D. | Overall Experience |
Clasificación:

Great experience. Appreciate the carts available for moving things in and out. Really liked the climte control in this summer heat and humidity. Office staff was pleasant and helpful.

Tamara S. | Overall Experience |
Clasificación:

This uhaul place was very nice and easy to deal with and helpful. Mr. Ray the manager was understanding and willing to help. I use this location for all my storage and moving needs.

Vicky B. | Overall Experience |
Clasificación:

Thank you all for your kindness for me moving to a new area.

carl e. | Overall Experience |
Clasificación:

Nice facility, nice friendly atmosphere.

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