Customer Reviews for U-Haul Moving & Storage of Sherwood

4697 comentarios

8621 Warden Rd   Sherwood, AR 72120
(Kiehl Ave Ext Hwy 167)

(501) 835-3564

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(501) 835-3564

8621 Warden Rd
Sherwood, AR 72120
(Kiehl Ave Ext Hwy 167)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I mention to the representative about the dog and cat hair in the truck , maybe there should be an additional fee for those allowing their pet to ride in the truck without being in a cage, a lot of people with allergies would not be able to rent the truck, or van due to the animal hair stuck to the seats

KIMBERLY J. 
Clasificación:
5.0

No problems here. Great location

JOHN S. 
Clasificación:
5.0

My storage building was easy to find and easy access, Thanks UHaul in Sherwood y’all are the best!!

Donna B.  |  First Impressions 
Clasificación:
5.0

Nothing at this time

TROYNETTA J. 
Clasificación:
5.0

Everything was perfect! Fast checking in and out! Everyone was friendly and pleasant..Sherwood UHaul is the best! Thanks Ray and staff

Donna B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keitrich W.  |  Overall Experience 
Clasificación:
5.0

AC didn't work in truck

DAVID W. 
Clasificación:
5.0

Return my phone call and provide a credit for the mileage charges.

TISHA H. 
Clasificación:
4.0

My only complaint is that you kept raising your prices. Everything else was great and amazing.

HEATHER F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RUDOLPH B. 
Clasificación:
3.0

I will say that the staff behind the counter were both kind and knowledgeable about their jobs. The guy who hooks the trailer up to your vehicle, FOR YOU... not so much. As my father and I where loading a car on to it straight from UHaul, the trailer detaches from the truck and was very close in hitting us. Make sure the equipment is secured before leaving guys and stay safe.

DARIEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernée T. 
Clasificación:
5.0

Everything and Everyone was amazing!! Thank you for your wonderful service

LACOLSHA W. 
Clasificación:
5.0

Got me in and out and back in quickly and hassle free. They were very busy but prompt and friendly.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERI T. 
Clasificación:
2.0

Truck interior was a mesh. Had to clean entire cabin with Lysol wipes. On my way we hit rain throughout most of the way. There is a water leak through the seat belt that made me travel in wet condition throughout my journey. Truck doors does not close properly and the cabin is as lout as a tractor. I have taken photos of the leak to help you fix so that next customers does not have to go through the hardship that I faces. This is my second bad experience with Uhaul.

Nilesh G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY C. 
Clasificación:
4.0

Good experience except the vehicle was marked as "full" tank but once I filled up the U-Haul on my drive I discovered that it was not full but missing 2/8 of a tank of gas. Other than that, no issues.

KATERINA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRIA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNATHON E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

All the employees were nice and answered all my questions. I spent like no time in the store to pick up the keys so the service was really quick too. The only thing was that I was told to bring the truck back under the awning but everybody else was also trying that and it ended with probably a bunch of those trucks just packed in the parking lot. But that's not really anybody's fault because space is limited.

Tristan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy D. 
Clasificación:
5.0

Very nice people

SHONDRA T. 
Clasificación:
5.0

The breaks were very squeaky. Might want to check into that. Aside from that, all was well. ¡Gracias!

SONYA R. 
Clasificación:
5.0

Nothing at the moment

DESTINY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather M.  |  Overall Experience 
Clasificación:
5.0

Nothing! Service is fast and awesome people at this location!

EAVON B. 
Clasificación:
5.0

This was a first time experience and it was not too bad.

Erica W.  |  First Impressions 
Clasificación:
5.0

Great plan poor execution

WILLIAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN C. 
Clasificación:
5.0

Nothing everything was great, the other location should take tips from this location

DELIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
5.0

Ray and His Team gave me The Best Service. Thanks Ray and Kim and Team. Kelly Snodgrass. Honey Wagon.

KELLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jon R. 
Clasificación:
5.0

Nothing i can think of

DAVID J. 
Clasificación:
5.0

Five star! Best U-Haul facility in the nation! Ray and his team always makes sure that whenever I need something from U-Haul it is right!

KIMBERLY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN H. 
Clasificación:
5.0

Great service very friendly and helpful. I loved everything

PAULA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISAIAH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER M. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
3.0

Truck was not ready when I arrived for my reservation, staff had to scramble and to get a truck ready.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS W. 
Clasificación:
5.0

It was a great experience

MEGAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANAMARIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY B. 
Clasificación:
5.0

Ray and the other owners and team were great folks to do business with again! I have never had a bad experience or problem. I will do with this office/branch again!

bob w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

marshadrick w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david G. 
Clasificación:
1.0

I told Uhaul the key was lost! They said they'd send someone out to make a key, the locksmith never came! Then asked us to find our own locksmith, in which in a small town they're hard to come by. They then reported the truck stolen, saying if we're caught in the truck then we'd be arrested, lol as if we're actually riding around in a 26in truck “Ok”. They then kept stating they couldn't give us another key, basically prolonging our time with the truck, just racking up charges! But when they finally came and got the truck, we seen on camera they had a key and drove off. Buuuttt we were told their were no extra keys! I'm sure if we were white they would have understood and did everything in their power to help us get the funky truck back …. I wish I had employees that go as hard for me as you UHAULIANS. Please stop trying to charge my card for over $3,000 that you won't be getting! I don't even use uhaul, so I don't mind not being able to rent from you guys anymore!

CONSTANCE M. 
Clasificación:
1.0

El cliente no dejó un comentario.

RONDALE S. 
Clasificación:
1.0

Employee attitudes need adjustment.

KENNETH W. 
Clasificación:
5.0

The service was great and Mya was very helpful. If I ever need to go back I definitely would

DONNA D. 
Clasificación:
3.0

No windshield fluid in veh. Reservoir. Put too much gas in truck didn't get a refund or offer of no kind of discounts. This should be an easy fix for uhaul.

Curtis D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VENITA MARIE M. 
Clasificación:
5.0

The staff are always very friendly, upbeat and professional.

ANITA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMIKA B.  |  Overall Experience 
Clasificación:
5.0

Ray and all the other owners and crew are great! I got overheated today and so nice to let me sit inside to cool off along with super cool water!!! I really like this location!!! Thanks again so much, Bob

ROBERT W. 
Clasificación:
2.0

The people were not helpful.

STEVEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan H. 
Clasificación:
5.0

Friendly, knowledgeable staff. Efficient operation. Well stocked and supplied. Easy and excellent to do business with.

DOUGLAS K. 
Clasificación:
1.0

Just don't have anything to say about this location if I did have something to say it would start like this (“Don't Go There “)

JERMAINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOBIAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEONNA D.  |  First Impressions 
Clasificación:
5.0

Everything was just great. I like the fact that you are able to return the equipment even if the store is closed to help keep cost down. The app was very simple to use which was also great. Thank you all.

TAKEILA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne F. 
Clasificación:
1.0

El cliente no dejó un comentario.

derek P. 
Clasificación:
4.0

El cliente no dejó un comentario.

LESTER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrien D. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN P. 
Clasificación:
1.0

I scheduled a wire installation in Sherwood but it was not notnecessary, so I was given a refund. Sadly, I was given a two wheel dolly to transport an 4WD SUV bak to Memphis from Cabot. I request & reserved a full trailer. IDK my reservation was switched my . I had to drop the dolly to the U-haul in Little Rock, get the correct trailer & drive bak to Cabot.. then off to Memphis. Surprising I am disputing a bill for dropping the trailer off at the wrong location!!! I don't whether it was the 2-wheel dolly or the trailer but somebody owes me some answers & a $51 refund!!! WRONG DROP-OFF MY A**! NO CAP

TYRONE B. 
Clasificación:
3.0

Don't give old, crappy moving trucks to customers. Our 26' rental truck was a piece of junk! The headlights barely worked, the windshield wipers didn't work adequately, the AC didn't work that well, the truck shook a lot when driving it; and at one point the truck wouldn't even start during our move!

ROBERT G. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAVONN C. 
Clasificación:
5.0

All good.

JOHN U. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

John P. 
Clasificación:
3.0

El cliente no dejó un comentario.

jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE L. 
Clasificación:
3.0

El cliente no dejó un comentario.

JILLIAN O. 
Clasificación:
5.0

I wasn't given clear instructions about using the link to verify pictures and mileage and fuel. My mileage was wrong and when I called customer service they were very helpful. Also upon returning to the Sherwood location she was very nice and fix the problem. She said you didn't talk to me when you are on hold at sometimes around two to someone else. Everything was fixed and I am pleased with the service

PAUL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julian H.  |  Overall Experience 
Clasificación:
3.0

Make sure you let the customer out of the secured area after he has his trailer hooked up. I was left locked in and had a problem getting the gate opened.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
3.0

Michael did a great job with numerous calls from me. He also made sure our tire pressures were spot on at 58 psi. Older facility but great service made up for the older appearance.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug P. 
Clasificación:
3.0

Need to address additional gas in tank upon return. I had an extra almost 1/4 tank over requirement but was not refunded or going over. Most $12.00 on gas that wasn't returned to me.

CURTIS D. 
Clasificación:
5.0

Been using this location for storage n trailers for 12 years. Owner actually had hair then!🤣

JOHN H. 
Clasificación:
5.0

Gracias

LORETTA I.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

SETH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER MICH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica N. 
Clasificación:
5.0

Very nice location.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

montoya j.  |  Overall Experience 
Clasificación:
5.0

Ray was extremely helpful and made the experience extremely pleasant.

Constance D.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

MARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F.  |  Overall Experience 
Clasificación:
3.0

Improve in your staff's customer service. The girl who checked me in was not very friendly and seemed to be put out by something.

PAULA M. 
Clasificación:
5.0

Speed up the process

Dania A. 
Clasificación:
3.0

Despite only going 10 miles, the location imputed 5 gallons of gas at $4.50 per gallon because it said I did not return truck with exact amount of gas as when picked up.

JAMES W. 
Clasificación:
5.0

The people at the Sherwood UHaul are the best. I would do business with them again. If I had to rent a truck or a storage unit I would only rent from them. They will bend over backwards to help you in any way.

Melonie B.  |  Overall Experience 
Clasificación:
4.0

The unit door was initially off-track in one corner. That made it hard to move the security bar, especially since I wasn't sure exactly how it worked. I googled for instructions which suggested stepping on the door. Off-track made it hard to raise the door. After my husband put it back on track, the door works great. Overall, still a favorable experience. Staff very nice.

Nanette S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea D. 
Clasificación:
5.0

great place great people will use you again for sure thanks!

DOUGLAS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith W. 
Clasificación:
1.0

I had a really terrible experience with a young lady who processed my dolly rental stood in line 15 minutes watching and listening to her treat other customers both over the phone and in person poorly she showed terrible customer service and leadership

RICKEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonja K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA P.  |  First Impressions 
Clasificación:
5.0

They will good to be with

ALEXANDRIA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLE R.  |  First Impressions 
Clasificación:
5.0

My transaction was easy, fast and exactly what I required. I will definitely use them again, if I ever need to move again.

Sonja K.  |  First Impressions 
Clasificación:
4.0

I really appreciate everything that you guys did for me and I will refer anybody to you guys you are the best and thanks for the best manager that y'all have there he's awesome bless his heart he's a good man thank you so much I appreciate it.

RICHARD M.  |  Overall Experience 
Clasificación:
1.0

I made reservations for a indoor climate control unit only to find out that my reservations where not put in the system so with that being sad I was not given the unit I asked for because they were none available.

Andrew G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary H.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Latoria C.  |  Overall Experience 
Clasificación:
5.0

My Ray was always nice! Thanks for keeping my items safe while I needed you all the most! Happy New Year and God bless!!!

Brandey C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina H.  |  Overall Experience 
Clasificación:
1.0

Some stuff came up missing and there was nothing that could be done . The manager was. Joke do not use this place

Natisha J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian M.  |  First Impressions 
Clasificación:
5.0

I wasn't certain exactly what size unit I needed and ended up having to change. Brooke and another young lady (didn't get her name) were both super helpful and made it very easy to make the changes I needed to make.

Misty S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Natisha J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

AUSTIN S.  |  First Impressions 
Clasificación:
3.0

The staff was wonderful but, I saw roaches in the storages!

Olanda R.  |  Overall Experience 
Clasificación:
5.0

I would use them again if I needed too.

DORINDA M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

harold h.  |  Overall Experience 
Clasificación:
5.0

Customer service was excellent

Arthonia w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi A.  |  Overall Experience 
Clasificación:
5.0

The people working there were very helpful: both pleasant and patient. If I ever need a storage facility again, won't go anywhere else.

harold h.  |  First Impressions 
Clasificación:
5.0

Brooke was really nice and helpful. Ray is always fantastic and has a great attitude. Simply because of how this store runs no matter if have to move or store equipment they are my got to place for when we are around Little Rock.

Susie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCILLE W.  |  Overall Experience 
Clasificación:
5.0

You guys were great, especially with this covid pandemic, you worked with me on my storage payment, greatly appreciate all you have done for me.

donald c.  |  Overall Experience 
Clasificación:
5.0

they were very polite and very professional and they was very courtesy i would reccommend them to every one that i know and come in contact with.

johnnie j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Catrell B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susie W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon h.  |  Overall Experience 
Clasificación:
5.0

I love how everyone was so easy to work with and always answered my questions! Thank you so much for all of your help! - Kayla W.

Kayla W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed C.  |  Overall Experience 
Clasificación:
2.0

N/C

gloria h.  |  Overall Experience 
Clasificación:
5.0

Awesome customer service

Carlen S.  |  First Impressions 
Clasificación:
5.0

I've used this location several times in the past for a variety of equipment and so when I needed a small storage unit they were the natural choice. I strongly recommend Uhaul of Sherwood.

richard m.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with the ease of access and the cleanliness of the building. If I need to use a storage building again I will use this location

MEARL H.  |  Overall Experience 
Clasificación:
3.0

Brooke Rankin goes out of her way to help customers.

Lisa D.  |  Overall Experience 
Clasificación:
5.0

If I could give more than 5 stars I would. Owner was very helpful. I received EXCELLENT Service & would definitely recommend the Sherwood AR Location. Thank you for Ray for making a difference

Jennifer W.  |  First Impressions 
Clasificación:
5.0

Great service wonderful staff!!!

Jimmy W.  |  Overall Experience 
Clasificación:
5.0

Very polite service and Nice Staff

tyese l.  |  First Impressions 
Clasificación:
5.0

Very good service

Jimmy W.  |  First Impressions 
Clasificación:
5.0

They was friendly and clean!

Brenda R.  |  Overall Experience 
Clasificación:
5.0

ten outta ten :)

Violet C.  |  Overall Experience 
Clasificación:
5.0

Customer service was outstanding and the location was neat and clean.

Teneka K.  |  First Impressions 
Clasificación:
5.0

The truck was a little hard to start and sometimes I felt it might not start.

Don V.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service through my whole moving experience! Will always be my go to for affordable & convenient moving!

Briana M.  |  First Impressions 
Clasificación:
5.0

The move went very well. The truck was ready as promised.

Stephen H.  |  First Impressions 
Clasificación:
5.0

Well they did a good job!

Brenda R.  |  Overall Experience 
Clasificación:
5.0

Well the did a good job!

Brenda R.  |  First Impressions 
Clasificación:
5.0

My experience was pleasant. I would definitely use again.

yolanda h.  |  Overall Experience 
Clasificación:
4.0

The only problem I had was that my storage was on auto pay , but one month the payment didn’t process because of unknown reason and yes the money was in the account and they charged me a 30.00 late fe

joey m.  |  Overall Experience 
Clasificación:
5.0

Outstanding

john e.  |  First Impressions 
Clasificación:
5.0

Awesome job

lakisha s.  |  First Impressions 
Clasificación:
5.0

Good storage facility!

MIKE M.  |  Overall Experience 
Clasificación:
5.0

U-Haul Moving and Storage was very accommodating and customer friendly. Very helpful !

Pamela k.  |  Overall Experience 
Clasificación:
5.0

Our unit was climate controlled and it was always nice and clean in there but we finally got our shed at our house fixed up so now we can use it but I would highly recommend yall to everyone

Jason J.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and helpful.

yolanda h.  |  First Impressions 
Clasificación:
5.0

Very good service.

freda w.  |  First Impressions 
Clasificación:
5.0

Ninguno

schirmaine m.  |  First Impressions 
Clasificación:
5.0

Very friendly, efficien, clean and fast!

john m.  |  First Impressions 
Clasificación:
5.0

Uhaul went above and beyond. They are where I will go from now on.

MIKE M.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

kenneth c.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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