Comentarios del cliente para U-Haul Moving & Storage of Scott's Addition at The Diamond

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Scott's Addition at The Diamond

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

saundra b. en

Grado:

It was my very first time ever needing and using a storage and it worked out great. Thank you for the use!

Jennifer O. en

Grado:

El cliente no dejó un comentario.

robert w. en

Grado:

Everyone was very friendly and very helpful!!!

Robert W. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

El cliente no dejó un comentario.

Mark Y. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

Nothing. The service and equipment were outstanding

Karl S. en

Grado:

the tire pressure light was on . it made me a bit apprehensive .

Aaron M. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

I probably would not have added a comment if it wasn't for Calvin, a uhaul employee. Calvin happened to show up as I was moving out of my storage unit and helped me load my trailer. He was ausome!

Michael L. en

Grado:

El cliente no dejó un comentario.

Lauren H. en

Grado:

Staff was very friendly and helpful!

Melissa I. en

Grado:

El cliente no dejó un comentario.

sarah J. en

Grado:

El cliente no dejó un comentario.

Steve F. en

Grado:

Difficult to park and turn around.. Staff were knowledgeable and courteous.

Matthew C. en

Grado:

El cliente no dejó un comentario.

Erin G. en

Grado:

The manager here is amazing to work with! We had to change our plans multiple times and she was flexible and helpful!

Miasha S. en

Grado:

The lady who helped me was amazing very helpful

Kevin L. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

Elizabeth R. en

Grado:

El cliente no dejó un comentario.

Ollie R. en

Grado:

The General Manager was GREAT! She is a huge asset to your company!

Kyle M. en

Grado:

I picked the vehicle up with 3/4 of a tank of gas and spoke with the employee there as the sheet she handed me showed 7/8th. She explained she would handle it tomorrow upon my return as it was in fact showing 3/4 tank. When I looked at my final bill I noticed a surcharge for 5.5gallons. I emailed to see what this was for but have yet to hear back.

Seth K. en

Grado:

Great service!

Natalie F. en

Grado:

Shakira was wonderful and helped make a very stressful situation more bearable. Thanks so much!

Jerri Lynn W. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

William U. en

Grado:

El cliente no dejó un comentario.

SUSAN A. en

Grado:

El cliente no dejó un comentario.

Tiffani T. en

Grado:

My fuel meter was incorrect. I was told that it was suppose to be on fuel but instead it was a notch away from full. The lady that was at the desk was professional and kind but ppl need to have the same work ethic as her. She was awesome!! Other than that yall charge too much....lol

Cheryl L. en

Grado:

El cliente no dejó un comentario.

Duane B. en

Grado:

Shakira is a very friendly professional manager from the time I checked in to checking out definitely recommending customers going there at her location thanks uhaul!

Kyle B. en

Grado:

I would like to negotiate a better mileage rate. We are using your company on a regular basis due to the great service and truck size options. Having spent several thousand dollars at this particular location, an rate evaluation seems prudent for us.

Jeronell M. en

Grado:

the sales representative Shakira, was above average. she was so professional, helpful and kind. hard to find good customer service like her these days!

George W. en

Grado:

Shakira was awesome!!!!

John M. en

Grado:

Have young lady that I returned the truck to understand what is going to be refunded. She stated that I was going to be refunded $100.00 for bringing back the truck early. When infact I was being refunded my deposit of $61.70.

Kenneth T. en

Grado:

El cliente no dejó un comentario.

Cathy G. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

As far as Customer Service: Shikira was perfectly lovely & more than helpful throughout the entire process. She rates *****. Accessing the facility was tricky. Need more access doors.

erin c. en

Grado:

had a temperature controlled unit & my leather peeled in there. Also charged a full month rent on one week of storage.

Nolan F. en

Grado:

Staff great, helpful. Calling was a chore (wait time). Free month storage w/ truck rental great perk. Recommend last month be prorated--increases $ for u & me. My unit sat empty for 24 days (lost $).

shelley t. en

Grado:

Shakira was Wonderful to work with. She made sure my daughter and I were all set before she left for the day and was as helpful and pleasant as any service person I’ve ever dealt with. Thank you!!!

Larry I. en

Grado:

The staff was very helpful.

Cathryn S. en

Grado:

Shakira Berdecia-Leon is a huge human asset for your company. She should be the Smiling Face for UHaul like Flo is for Progressive Insurance.

Melanie B. en

Grado:

The employee was friendly and patiently answered my questions.

Kamra H. en

Grado:

I had a rat problem 1.5 year into having the unit. The office was nice and accommodating but it was still a nuisance trying to clean and maintain the cleanliness if my household furniture.

Ashley W. en

Grado:

Shakira makes sure her customers are equipped with what they need. She is very knowledgeable of how to care for the business of Uhaul. Great way to demonstrate flawless customer service!

Rory W. en

Grado:

It seems as though there was only one person working that day at the location and she had a lot to manage but she was kind and courteous the whole time that there was stuff going on. Great service.

Rod S. en

Grado:

Great customer service.

Nancy P. en

Grado:

Excellent and convenient and very secure storage facility

MICHAEL M. en

Grado:

A great group of people very friendly & helpful & the facility kept well & very convenient !!! Reason we have left is finally got rid of the “stuff” !!! Thank you !!!

Nancy P. en

Grado:

Excellent 👍

DARREN S. en

Grado:

Very helpful and accomidating

MIKE F. en

Grado:

Girl at sales counter was very nice and helpful.

Cassandra D. en

Grado:

I just moved my stuff out from a leaky unit. It has damaged many of things. Some items I brought home but my clothes smell like a leaky basement. Mold is on my furniture. The staff was very helpful.

severn c. en

Grado:

Glad you could help me

Michael D. en

Grado:

I tried to cancel my storage locked numerous times and then found out I had a 250 bill which i had to pay in order to close the locker. never managers on site. total joke.

Lindi H. en

Grado:

Very helpful staff

GREGORY A. en

Grado:

Very good job!!

Christopher D. en

Grado:

Very helpful. No mechanical problems

Sarah B. en

Grado:

Both when I set up my storage unit and picked up a trailer to leave the staff was extremely helpful and make sure I got what I needed. Thank you!

Xe L. en

Grado:

Great employees.

Mark R. en

Grado:

Rented truck 2 move out. Pick up time changed several times. Staff unprofessional. After returning & paying cash I still had a $1 charge on my bank account.

Ashley W. en

Grado:

Emily at this location offers flawless customer service. Whether it be a question you have about U-haul services or finding the right fit for your needs, Emily is very informative.

kotone d. en

Grado:

friendly helpful desk staff

Steve M. en

Grado:

I was advised the size storage facility I need for a 15' truck. the storage unit was way too small. I had to go to a competitors facility. WOn't use uhaul again

LAKEYA A. en

Grado:

Rude store manager, CSR was not quick to help, there was roache(S) alone the Storage bin, store manger didn’t do anything to help she actually request I wait an additional four hours for her to arrive

Laura G. en

Grado:

Facility does not seem secure with people walking in and out of the storage area. Lots of loiters and non-customers walking in. Fear my belongings will be tampered with or stolen

Robin Y. en

Grado:

Rat poisoning in the unit

John B. en

Grado:

the facility could not give me a working key card or pass code after many visits/attempts(5) Every time I had to try to get ahold of the facility directly, which isn’t easy, to request access.

Phoebe R. en

Grado:

I stored some things here for about a year. The facility was always clean & well maintained when I was there. The remote control gate was easy to get in & out & added an extra layer of security.