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Pamela H.Customer Reviews for U-Haul Moving & Storage of Saint Peters
Testimonials From Recent Customers
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Of all the trucks available I believe I got the worst one. The engine sounded like it was going to fall out the entire time. I really worried I was going to be calling roadside assistance at some point. I"m glad it's back and we're done.
Craig P.Nice workers and quality equipment!
Daniel S.Excellent service - very knowledgeable and professional technician. Highly recommend this location. âï¸âï¸âï¸âï¸âï¸
Michael L.What a good experience! Staff was friendly and knowledgeable, facilities were clean, the trailer we rented was clean and in great shape. Check in/ check out was a breeze. Bonus: price was 1/3 what I thought it would be, even with our add-ons!
Robert M.It was great. The trailer worked great and all the employees were awesome. I will use them again.
Samuel A.Quick easy return. No issues with no hassles. Wonderful.
Phil H.Staff was very nice and helpful
Richard J.I filled truck but they said that it was not full and charged me 9.00 for fuel
Theresa M.Very nice and helpful
Jorge E.Nada
MARK T.Outstanding service!!
CHARLES D.The rental van was excellent. Clean, ran great. I recommend U-Haul to everyone.
michael W.Fantastic.no paperwork!
Charles P.Nothing. Went online to set up order, eventually spoke to a rep to answer a couple of questions and then confirmed the reservation with local uhaul. I adjusted the pickup time but ultimately picked up, loaded and unloaded, returned the truck with a minimum of hassle and effort. Not free but cost effective and efficient, will use Uhaul for all my future moves.
Robert D.I was given less than a 1/2 a tank of gas and was told as long as I return it close to that I would be fine. When I returned it with basically the same amount a different person said it wasn't good enough telling me I either had to go navigate a gas station at 7am with a 26 foot truck or get charged $33.00 for what was maybe just a couple of gallons. Considering I didn't have the time to try and go get gas I had to deal with the extra cost. I felt it was complete obscurity that they wouldn't work with me and shows that this company doesn't want to try and help people, you just care about the money. It's sad considering the business I have given this company over the years.
Steven G.Make getting equipment for regular users faster
MILES L.Everything was thing great
Larry T.I became extremely ill a day before rental was complete. Since there was no possibility of me bringing it there, THIS UHAUL RENTAL FACILITY extended my lease ON THEM. I still feel horrible and get a Covid-19 test performed tomorrow morning. Thank you so much!!!
bryan M.Very helpful and courteous staff.
CRYSTAL D.All went smoothly
RANDY J.Completely hassle free!!! Awesome staff. No tricks. Reasonably priced, including supplies. Very pleasurable experience.
gregory V.The person who helped me was extremely helpful and professional, sets the bar high for great Customer Service!
James M.Easy and fast.. Excellent service and convenient.. Thank you 😊
VINCENT D.Customer rep was friendly and worked to get me the best deal.
THOMAS C.This location was able to rent a van to me within 30 minutes. Jason was very helpful and quick to get me set up with the van. Drop-off was extremely easy, with clear instructions. I received my receipt via email the following morning, and everything was correct. Great job!
NANCY L.When I picked up the truck, the customer service rep pulled the truck out of the parking place (we were standing next to truck) and told us he would go get the furniture pads I had ordered. So we stayed where we were. I could see that he backed the truck up to one of the garage doors next to the office but I could not see the back of the truck from where I was standing. After waiting a few minutes for him to come back, which he did not, I walked over to the truck and found that the engine was still running and no one around. So I went back in the building the rep was waiting on another customer. I would have appreciated it if he had at least told us to follow him or that he would have acknowledge to use that the truck was ready to go rather than leave us waiting in parking lot.
Mark M.I have used equipment from this site many many times and have not had a bad experience yet. I think it is a testament of people who enjoy there jobs and that passes on to me, the customer. All and all a great group of people
Scott S.The staff were great and so helpful. I've rented storage there and vehicles and I've always had the best experience.
jon b. | Overall ExperienceGreat service every time
David R.Great customer service and great experience with renting the moving truck.
Michael F.Very pleasant interactiob with U-Haul employees. Interaction with three individuals was most enjoyable
JAMES S.Went there on friday 12/3/21 got a car dolly for rental Jason and Cody were above and beyond they had fantastic customer service and are super helpful all around outstanding guys 10/10 recommend this place bc of those guys. will always come here with my uhaul needs and you should too
MASON R.I was charged double the mileage than quoted ..so the mileage charge is a bit much if you have a couple deliveries spots
James M.Had issues with using online drop off service. Had to call customer service 3 times due to issues.
Thomas D.Acknowledge every customer as soon as they pull up or go in the store will go a long way to knowing your willingness to help.
EDUARDO G.Nick at the uhaul (875051) in St. Peter's, Missouri on N Service Rd, was FANTASTIC! He provided great customer service by being timely, communicating well, and going the extra mile to clean out the trailer when he realized the people before left it messy. Very impressed!
Lynn A.The same young man helped me when I picked up the trailer and when I dropped it off. His knowledge and customer service were both excellent. No complaints at all.
Michael C.Used this location several times. Always very clean and well kept. Personnel professional and efficient. Highly recommend.
SCOTT W.Always a pleasure Drew Always a friendly 😊 and very helpful. The other gentleman who was there. Helped me 3 times when I needed it. I highly recommend . I've been doing my business with them a few years now.
Mary B.Have rented from this location a couple times. Great Service.
Karen R.Always friendly and on top of their game. I will always go there if I need anu uhaul equipment
CORY L.I have worked for uhaul for also 7 years in the past and have a very good knowedge of what is right and wrong with this location and another location that I have been to on the same day in Denver. If you really want some constructive information have Joe Shoen call me at my cell number 314-570-4456. I have met him before and maybe he can help make all of your jobs better. Thank you Floyd Allyn. The rating that gave I, reflect that the personnel were trying to do their best with the things available to them.
Floyd A.I reserved the U-Haul for 24 hours and was told if I didn't have it back within 12 hours I would be fined
MICHEAL D.Excellent service
Bill J.The young man that checked me in was extremely helpful and courteous.
Clarene S.I've had 2 good experiences so far at U-Haul. I bought boxes online and then picked them up with no waiting. Andrew was very helpful when I rented a storage room. He explained everything and even walked us to the storage unit explaining all the safety/security features at this facility. This gave me peace of mind about leaving my possessions.
Sharon G. | First ImpressionsGreat service and very professional employees. Will be happy to return and tell others where hassle free hauling is made easy.
Tyler M.That drew guy, he’s pretty alright in my book I guess.
nicholas T. | First ImpressionsJust started, but so far so good
Tiffany H. | Online Move InSo far, everything is great! Thanks
Hyacinth S. | First ImpressionsGreat people that work here
BARBARA G. | First ImpressionsI asked for a 12 x12 storage there wasn’t any available, so they gave me 2 6/6 and they were all the way on 3 red floor and 4 units from another it was very hard to put my new large couch into one of the storages which now there are scratches and tears all over my brand new couch!!!
Tina E. | First ImpressionsVery clean!
luz r. | First ImpressionsAll associates were very helpful, professional, knowledgeable and personable. A very good team here. Nicholas was especially helpful. I give them a AAA, 5 star rating! Keep up the good work.
Mark B. | First ImpressionsThe 2 young ladies working today where upbeat, friendly, greeted customers when they came in, was quick to help customers if required. A friendly staff makes all the difference. Everything was throughly explained and great.
meghann b. | First ImpressionsJennifer was awesome! Very easy move in process and employees were great!
Brian D. | First Impressions