Everyone was great to deal with. Nice group of people that work there!!THOMAS L.
Customer Reviews for U-Haul Moving & Storage of Saint Peters
Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.samuel B.
Great customer service. Friendly staff.Derek S.
El cliente no dejó un comentario.Bernard W.
El cliente no dejó un comentario.Bernard W.
No problems with move it. Great experience!Margaretta M. | First Impressions
Service was friendly and helpful. Truck was ready on time and clean. Only negative experience I had was dropping off after hours, but it's not Uhaul's fault -- so many other people had parked their trucks after hours that the entrance was almost blocked and I struggled to get the truck into the lot and get my car out.Clark W.
-staff generally aloof & uninterested in assisting -with the layout of local store, there is no way to safely see someone settled behind the counter or for staff to see incoming guests - doesn’t seem safe for customer or staff -recently paid for month but cleaned out unit after 6 days; on fixed income; staff said pro-rate is only 3 days; seems unfairMARIAN S. | Overall Experience
Nothing did a great jobMichelle B.
Staff was very friendly, understanding, helpful, and accomodating. Will definitely recommend to friends. Overall, a 10 out of 10!Susan G. | First Impressions
Super helpful attendant made the experience very easy and comfortable for the truck renting newbie. Thanks for all his work on making my move a success.Elizabeth P.
It was a busy Sat morning and there was a line waiting When i arrived. The 2 young people manning the desk were polite, friendly and professional. They quickly got people to their reserved trucks and cleared the line, still smiling throughout. Excellent service.Belinda M.
El cliente no dejó un comentario.Matthew D.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.David Y.
El cliente no dejó un comentario.Joel M.
El cliente no dejó un comentario.Doug W.
El cliente no dejó un comentario.Cynthia C.
El cliente no dejó un comentario.Gregory B.
El cliente no dejó un comentario.Johnny M.
Give out free bees!. I needed a trailer we talked about size . Everything was just right. Thank You.John L.
Excellent customer serviceGLENN B.
El cliente no dejó un comentario.Victor R.
El cliente no dejó un comentario.Edward A. | Overall Experience
Just keep up the good communication process you have. I was kept informed at every process of the move. Moving is stressful therefore the above is much appreciated. Staff worked with me without any difficulties. Gracias.Doris W.
El cliente no dejó un comentario.Lonie S.
Always excellent in person service or telephone call service (directly to facility).WILLIAM B. | First Impressions
El cliente no dejó un comentario.DONALD L.
Move went smooth and service w uhaul even betterKathleen B.
I rented a car hauler, which the dealer installed on my truck. When I began loading the car I discovered the dealer had not tightened th hitch onto the ball. I had driven 15 miles in freeway traffic with the trailer just floating on the ball. Scary!Dan S.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.denise m. | First Impressions
El cliente no dejó un comentario.Amber G. | Overall Experience
El cliente no dejó un comentario.Mark S.
Brandy helped me unload and she was terrificGEOFF O.
El cliente no dejó un comentario.Bob M.
SOME HOW... SOMEWAY my paperwork changed from my original order, probably because i lived in a different zip code than what i'd ordered for drop off location...? i don't know i can only surmise? this place was ADDAMENT at charging me a fee if i couldn't show proof of my order... NEVER EVER EVER AGAIN!Richard H.
El cliente no dejó un comentario.JONATHAN S.
El cliente no dejó un comentario.Gary N.
El cliente no dejó un comentario.aaron S. | Overall Experience
The location was fine, the price was ridiculous. I needed to pull a trailer 150 miles and it cost right at $300. I couldn't wait one day to save $115. I asked to drop the trailer that afternoon and they wouldn't work with me. Felt taken advantage of with the predicament I was in.Paul C.
Making my reservation over the phone was very easyâ€¦ the rep was extremely helpful. And everything else was smooth as well.jeniffer A.
El cliente no dejó un comentario.Todd H.
El cliente no dejó un comentario.Stephen K.
El cliente no dejó un comentario.Jeannie T.
Taylor went above and beyond expectations. She deserves to be recognized for her dedication and service. Wayne BowmanWayne B.
Super nice staff and location!MARY B.
El cliente no dejó un comentario.Shane D.
Always a pleasure. Thank you.Zachary B.
El cliente no dejó un comentario.Terry G.
Pulled in to drop off trailer and sign said to pull up and wait for an attendant to come out and help. I waited for 5 minutes and no one came out. I went inside to find 3 attendants sitting behind the desk. One attendant was helping another customer. 2 free attendants saw me come in but avoided eye contact as I approached the desk. No greeting from either attendant. I spoke to big guy with glasses and asked if he could come out and help. He looked around like are you talking to me? He reluctantly got up and started walking toward the door without saying anything. As we approached the car I finally asked what do you need me to do and he said pull around to parking spots and I will unhook trailer. He checked trailer and unhooked and said I was good to go. I will avoid this location in the future.Phil H.
Awesome service, thanks so much! 🙏DAVE R.
They should walk the truck when you turn it in so you don't get blamed for other people's stuff. Also my $100 deposit I was supposed to get on this end she asked me, " Do you want the $100 dollars back on the card? I said WHAT CARD? I NEVER USED A CARD!! I paid CASH!!! She had to scramble around just to collect $100 they owed me.Christine B.
El cliente no dejó un comentario.Scott K.
Both representatives where very polite and took of me in a very professional way.Spencer F.
Closed we only dropped offdebbie W.
Uhaul St Peter is a great facility. Close to my home. Large selection of units to rent. Friendly helpful staffMARK K.
I left the uhaul facility without utility dolly being in the back of the 26'. The employee didn't check the truck for damage, cleanliness or even make sure the products I paid for was in the 26' so I had to come back to uhaul put extra miles on the truck just to have to retrieve the equipment big inconvenience. Customer service was â€œdryâ€ and when trying to return the 26' it was approximately 6:55 PM when I seen the young lady literally running to the door to lock it as if she didn't want anymore business that evening, so I dropped the truck of and put keys and paperwork in drop box (not the kind of employee I wound want to run my business). Furthermore if you want â€œdryâ€ customer service and your paid for products not to be available to you then this is your place to be!!!!Antonio B.
Such an easy experience! Thank you!Theresa B.
I don't like the fact that the pictures on the web to validate were not current. If you are not going to take pictures the day of the rental, do not ask me to confirm old pictures.PAUL S.
I have used this location multiple times over the past 10 years and each time has been positive, no hassle, great equipment and service by employees! Highly recommend them!Patricka C.
El cliente no dejó un comentario.GERALD P.
Super nice people. Helpful. When I called because I needed more time they handled my request very well.Angie C.
The truck was clean but the steering wheel was sticky and seats. Other than that it was nice.KAREN L.
El cliente no dejó un comentario.Spencer L.
Hitch pin key broke when I was at the location to pick up the trailer. They would lend any help to try and get me fixed. Had to go buy tools and use them at the nearest hardware store so I could use their product. They advertise they have people to install hitches but wouldn't loan a tool to fix one.Kevin H.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Debbie V. | Overall Experience
Only minor complaint was tire pressure was very low on the trailer. when I picked it up. Aired them up myself at home before setting out on my trip. Other than that I was extremely happy with equipment and serviceTerrence A.
When a trailer is not available at one store the customer should not be responsible to drive 4 or 5 miles to pick it up. Uhaul had 5 days to to transfer the trailer yet I was the one inconvenience to make the pickup and told the day before.jim H.
Charged 2 different prices for service. Just a different credit card being used . Bad business ethics.Karen M.
El cliente no dejó un comentario.Gerry S.
El cliente no dejó un comentario.charles s. | Overall Experience
We had a difficult time getting the key to turn in the ignition. It took at least 5 minutes to turn the key. When we returned the truck. I mentioned to the employee the issue with the key. She said they were aware of the problem, and that you just have to pull the key out a little to get it to turn. That is a huge inconvenience for customers. Seems like that should be a quick, easy fix.Julie R.
Maybe look into 4'x9' tilt trailers. It would be better for mechanics moving thier tool boxes by themselves. Only an idea. Other than that, everything was great!! Thanks !!Bernard R.
Wish trailer was available closer to my home. Driving 40 min each way was not helpful.Gregory J.
Everything was smooth and staff was helpful and courteous!Linda B.
Very friendly nature team and got immediate response and helpPHANI KRISHNA V.
El cliente no dejó un comentario.Michael B.
Everything was great - was in a hurry forgot about refueling and didnt have time to take back to gas station so let Uhaul charge us -- alittle high for a quarter of a tank, but I understand my fault just alot going on and in a hurry before they closed at 5pmStephanie E.
El cliente no dejó un comentario.Rajeev C.
El cliente no dejó un comentario.Harold S.
El cliente no dejó un comentario.Carlos G.
El cliente no dejó un comentario.John H.
CJ was super helpful and friendly. Excellent customer serviceBrian B.
Several Marker lights were not working and 2 tires( I would replace all 4 tires) are ready to replace. Staff was spot on and supper friendlySteve D.
El cliente no dejó un comentario.russ H.
El cliente no dejó un comentario.Hailey L.
El cliente no dejó un comentario.Chris C.
El cliente no dejó un comentario.Keene S. | First Impressions
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.robert G.
El cliente no dejó un comentario.Kimber R.
El cliente no dejó un comentario.JON C.
El cliente no dejó un comentario.Theodore C.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.jonathan R.
I have been a customer for 11 years. Very happyDIANE E. | First Impressions
El cliente no dejó un comentario.Jeff N. | Overall Experience
El cliente no dejó un comentario.Kimber R.
El cliente no dejó un comentario.Cindi K.
The service was great!Richard D.
Keep more appliance dolleysJeff N.
El cliente no dejó un comentario.Douglas R.
No,all went well,was in an out,in a timely manner,return was a breeze as will,Thanks,we will use it again..John R.
El cliente no dejó un comentario.edward K.
Easy to unload my car carrier so I could take the truck home to unload. No problems. Very personable service.DeAnna R.
The whole process was quick and easy.. I was pleased with the helpfulness of the staff and the ease of moving in.Margaret O. | First Impressions
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.Anastasha A.
Great StaffAnnabella S.
Very friendly, very efficientKarl C.
It just couldn't get any better.Michael K.
El cliente no dejó un comentario.Robert Z.
Very helpful and politeJacqueline S. | First Impressions
El cliente no dejó un comentario.Dwight H. | First Impressions
The representative was help and courteousMARIAN S. | First Impressions
El cliente no dejó un comentario.Samuel M. | First Impressions
I enjoyed having a storage at U-Haul moving and storageRoosevelt P. | Overall Experience
El cliente no dejó un comentario.MAUREEN F. | Overall Experience
Everyone was friendly. Very easy to move my stuff out with no problems.CHRISTINE K. | Overall Experience
El cliente no dejó un comentario.erin j. | Overall Experience
El cliente no dejó un comentario.Cathy S. | First Impressions
El cliente no dejó un comentario.eldis s. | Overall Experience
El cliente no dejó un comentario.Mike T. | Overall Experience
The process of renting a truck and adding a storage unit was seamless.Denise H. | First Impressions
El cliente no dejó un comentario.REBECCA L. | Overall Experience
GraciasGLENDA T. | Overall Experience
General manager was greatEdward A. | First Impressions
El cliente no dejó un comentario.Kirby E. | Overall Experience
El cliente no dejó un comentario.PAM L. | Overall Experience
El cliente no dejó un comentario.nathaniel H. | First Impressions
El cliente no dejó un comentario.nathaniel H. | Overall Experience
El cliente no dejó un comentario.Aronica T. | Overall Experience
El cliente no dejó un comentario.JOHN S. | Overall Experience
El cliente no dejó un comentario.Daniel W. | Overall Experience
Was about to contact mng. after hours, when needed to.ladonna b. | First Impressions
El cliente no dejó un comentario.Jennifer W. | First Impressions
El cliente no dejó un comentario.STEPHEN G. | Overall Experience
El cliente no dejó un comentario.ALBERT S. | Overall Experience
El cliente no dejó un comentario.timothy k. | First Impressions
El cliente no dejó un comentario.Carol K. | Online Move In
The staff were great and so helpful. I've rented storage there and vehicles and I've always had the best experience.jon b. | Overall Experience
El cliente no dejó un comentario.Sarah S. | First Impressions
El cliente no dejó un comentario.Lawrence L. | Overall Experience
El cliente no dejó un comentario.Geena S. | Overall Experience
I've had 2 good experiences so far at U-Haul. I bought boxes online and then picked them up with no waiting. Andrew was very helpful when I rented a storage room. He explained everything and even walked us to the storage unit explaining all the safety/security features at this facility. This gave me peace of mind about leaving my possessions.Sharon G. | First Impressions
El cliente no dejó un comentario.Harold O. | Overall Experience
That drew guy, he’s pretty alright in my book I guess.nicholas T. | First Impressions
El cliente no dejó un comentario.Martin R. | First Impressions
El cliente no dejó un comentario.alice b. | Overall Experience
El cliente no dejó un comentario.SHARON Y. | Overall Experience
El cliente no dejó un comentario.Keith B. | Online Move In
El cliente no dejó un comentario.aaron S. | First Impressions
This was an amazing facility with some amazing workers and it from the time I brought my first piece of equipment there till the time I checked out, they were all about the customer service. It was amazing! I had never experienced anything like it especially when you've heard other things from other people about other storage places. I truly want to thank the workers here and the owners here and the manager here too. You guys are all something quite special! Thank you for working with meDemarcus T. | Overall Experience
El cliente no dejó un comentario.Wallys A. | Overall Experience
I will use again if the need arises.Richard R. | Overall Experience
12 years of great storage and service.RONALD T. | Overall Experience
El cliente no dejó un comentario.Jaren R. | Overall Experience
El cliente no dejó un comentario.Donna S R. | First Impressions
Just started, but so far so goodTiffany H. | Online Move In
Staff is very friendly and helpful. Finding my unit was easy.Kaltrina F. | First Impressions
El cliente no dejó un comentario.Joseph F. | Overall Experience
So far, everything is great! ThanksHyacinth S. | First Impressions
El cliente no dejó un comentario.Charles B. | Overall Experience
El cliente no dejó un comentario.Duane H. | Overall Experience
Todo muy bien.PABLO S. | Overall Experience
El cliente no dejó un comentario.Tara C. | Overall Experience
El cliente no dejó un comentario.Tara C. | First Impressions
El cliente no dejó un comentario.Carla C. | Overall Experience
El cliente no dejó un comentario.Dennis R. | Overall Experience
Appears staff is too lazy that you have to take a picture of clean unit and have to bring it to them. Light wouldn't come on in hallway. Very inconvenient,but would come backallison j. | Overall Experience
El cliente no dejó un comentario.RICK M. | Overall Experience
El cliente no dejó un comentario.Daniel R. | First Impressions
El cliente no dejó un comentario.Wallys A. | First Impressions
El cliente no dejó un comentario.john n. | Overall Experience
Great staff! Love this U haul.Deedra S. | First Impressions
Easy access, all person helpfulWayne M. | Overall Experience
El cliente no dejó un comentario.Dawn L. | Overall Experience
El cliente no dejó un comentario.Brenda M. | Overall Experience
El cliente no dejó un comentario.Harold O. | First Impressions
El cliente no dejó un comentario.brian o. | Overall Experience
El cliente no dejó un comentario.Cheryl S. | First Impressions
Over priced and the employees were hit and missKIEANNA B. | Overall Experience
It was difficult to get ahold of someone to help us properly drop off the trailer.Kurtis O. | Online Move In
El cliente no dejó un comentario.Katrina F. | First Impressions
The Rv storage doent worth the price they charge , $65 monthly for a open storage , somebody can steal the trailer easily and just one camera for that part of the storageFernando C. | First Impressions
El cliente no dejó un comentario.larry f. | Overall Experience
always clean an always helpfulSamuel R. | Overall Experience
El cliente no dejó un comentario.Nathan M. | First Impressions
All employees super helpful, professional. If we need storage again we will use.Kenneth P. | Overall Experience
El cliente no dejó un comentario.Mike T. | First Impressions
El cliente no dejó un comentario.Pamela H. | First Impressions
I've used U-Haul storage for over 10 years. Several locations. Along with their trucks, and other items they sell. Bought boxes, and hitches. Never had any problems. Always clean. Highly recommend them.Mario B. | Online Move In
El cliente no dejó un comentario.larry f. | First Impressions
Great people that work hereBARBARA G. | First Impressions
We are going through a moving process, need a truck and somewhere for storage. Moving is not a fun process, the professional and friendly staff takes so much stress out of this. Well done, first class.Roger A. | First Impressions
I asked for a 12 x12 storage there wasn’t any available, so they gave me 2 6/6 and they were all the way on 3 red floor and 4 units from another it was very hard to put my new large couch into one of the storages which now there are scratches and tears all over my brand new couch!!!Tina E. | First Impressions
El cliente no dejó un comentario.gregory g. | First Impressions
El cliente no dejó un comentario.RON H. | Overall Experience
Your team there initiates helpfulness. When we walk in the door you treat you with fun respect and work to give us what we want but ask questions to help get to what we really need. If we want a 15 foot truck but really need a 10 footer, you asked questions and were quick to try to understand our problem. We are doing a self move you have made the move and all the logistics around the move much easier. We've have 3 separate transactions with you in the past month (2 trucks and a storage unit) and every time my wife and I have said we are glad we used u-haul and we are glad we used this u-haul team. We will do 2 more transactions tomorrow (a pickup truck and a bike rack) and then I think we will be moved. Your prices are the best we found and your service is top rate.CHRIS A. | Overall Experience
El cliente no dejó un comentario.Emily P. | First Impressions
El cliente no dejó un comentario.heather c. | Overall Experience
Excellent assistance in how to access storage facility, where to park, where the carts are located, where the elevator is, and how to turn in equipment after hours. Map was very helpful.Wayne M. | First Impressions
I have stored at this location for the past 15 months. The manager at the time was okay, nothing special, very much a doing her job type of person, nothing more. At some point she had left and the present staff is now much more pleasant. They go out of their way to help you and are much more personable. They moved me into a much more convenient locker on the first floor right near the entrance at double the size I originally had and get this, for only $6.00 more per month! Say What?!? I was almost a little sad to leave because of the great way that I was treated and the amazing deal and location that I had. I could not recommend this location any more for anyone with storage needs, this is your go-to place, bar none.ROBERT A. | Overall Experience
Everyone and everything exceeded my expectationslisa t. | Overall Experience
El cliente no dejó un comentario.Lonnie H. | Overall Experience
El cliente no dejó un comentario.Cheryl B. | Overall Experience
Very clean!luz r. | First Impressions
Good experience.SCOTT D. | Overall Experience
El cliente no dejó un comentario.renee b. | Overall Experience
A "Cadillac" of storage units. A great experience all around!joanie m. | Overall Experience
Everyone at u.haul. were always very kind.Chris P. | Overall Experience
All associates were very helpful, professional, knowledgeable and personable. A very good team here. Nicholas was especially helpful. I give them a AAA, 5 star rating! Keep up the good work.Mark B. | First Impressions
Very impressed with the facility. Clean, convenient, and am very comfortable leaving my possessions locked up there.joanie m. | First Impressions
El cliente no dejó un comentario.Jeffrey W. | First Impressions
The 2 young ladies working today where upbeat, friendly, greeted customers when they came in, was quick to help customers if required. A friendly staff makes all the difference. Everything was throughly explained and great.meghann b. | First Impressions
Bugs, evidence of mice, and a repeated leak in the roof. Do not rent here. Staff is unacceptable. Taylor played on her phone for 5 minutes before acknowledging me, and then was rude. She said she was the assistant manager and the storage manager. Well, she needs to learn to manage. Don't rememberthe other one's name, but both girls are too young to be doing this job. Place needs better management.Whitney K. | Overall Experience
El cliente no dejó un comentario.Linda S. | First Impressions
2 concerns. 1) there was a bubble in the ceiling. Apparently holding water-approx 3gal at that point. Noticed half way th