Customer Reviews for U-Haul Moving & Storage of Saint Peters

3,461 reviews

3990 N Service Rd   Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection)

(636) 946-1563

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(636) 946-1563

3990 N Service Rd
Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Carol M. 
Rating:
5.0

Very pleasant interactiob with U-Haul employees. Interaction with three individuals was most enjoyable

JAMES S. 
Rating:
5.0

Went there on friday 12/3/21 got a car dolly for rental Jason and Cody were above and beyond they had fantastic customer service and are super helpful all around outstanding guys 10/10 recommend this place bc of those guys. will always come here with my uhaul needs and you should too

MASON R. 
Rating:
4.0

I was charged double the mileage than quoted ..so the mileage charge is a bit much if you have a couple deliveries spots

James M. 
Rating:
5.0

Customer did not leave a comment.

Lawrence L.  |  Overall Experience 
Rating:
5.0

Had issues with using online drop off service. Had to call customer service 3 times due to issues.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW K. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
3.0

Customer did not leave a comment.

LINDA L. 
Rating:
5.0

Customer did not leave a comment.

EDWIN J. 
Rating:
4.0

Acknowledge every customer as soon as they pull up or go in the store will go a long way to knowing your willingness to help.

EDUARDO G. 
Rating:
5.0

Nick at the uhaul (875051) in St. Peter's, Missouri on N Service Rd, was FANTASTIC! He provided great customer service by being timely, communicating well, and going the extra mile to clean out the trailer when he realized the people before left it messy. Very impressed!

Lynn A. 
Rating:
5.0

Customer did not leave a comment.

Melanie S. 
Rating:
5.0

The same young man helped me when I picked up the trailer and when I dropped it off. His knowledge and customer service were both excellent. No complaints at all.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Used this location several times. Always very clean and well kept. Personnel professional and efficient. Highly recommend.

SCOTT W. 
Rating:
5.0

Always a pleasure Drew Always a friendly 😊 and very helpful. The other gentleman who was there. Helped me 3 times when I needed it. I highly recommend . I've been doing my business with them a few years now.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

Devin L. 
Rating:
5.0

Have rented from this location a couple times. Great Service.

Karen R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
5.0

Always friendly and on top of their game. I will always go there if I need anu uhaul equipment

CORY L. 
Rating:
5.0

Customer did not leave a comment.

SANTOS G. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

Customer did not leave a comment.

Cathryn P. 
Rating:
3.0

I have worked for uhaul for also 7 years in the past and have a very good knowedge of what is right and wrong with this location and another location that I have been to on the same day in Denver. If you really want some constructive information have Joe Shoen call me at my cell number 314-570-4456. I have met him before and maybe he can help make all of your jobs better. Thank you Floyd Allyn. The rating that gave I, reflect that the personnel were trying to do their best with the things available to them.

Floyd A. 
Rating:
5.0

Customer did not leave a comment.

Brendan E. 
Rating:
5.0

Customer did not leave a comment.

Cheryl H. 
Rating:
2.0

I reserved the U-Haul for 24 hours and was told if I didn't have it back within 12 hours I would be fined

MICHEAL D. 
Rating:
4.0

Customer did not leave a comment.

Vince D. 
Rating:
5.0

Customer did not leave a comment.

Thomas O. 
Rating:
3.0

Customer did not leave a comment.

Geena S.  |  Overall Experience 
Rating:
5.0

Excellent service

Bill J. 
Rating:
4.0

Customer did not leave a comment.

Lauren D. 
Rating:
5.0

The young man that checked me in was extremely helpful and courteous.

Clarene S. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

I've had 2 good experiences so far at U-Haul. I bought boxes online and then picked them up with no waiting. Andrew was very helpful when I rented a storage room. He explained everything and even walked us to the storage unit explaining all the safety/security features at this facility. This gave me peace of mind about leaving my possessions.

Sharon G.  |  First Impressions 
Rating:
5.0

Great service and very professional employees. Will be happy to return and tell others where hassle free hauling is made easy.

Tyler M. 
Rating:
5.0

Customer did not leave a comment.

BRIDGET H. 
Rating:
5.0

Customer did not leave a comment.

Gregg B. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Courteous, service oriented and very helpful. Kudos!!!!!!

ALAN B. 
Rating:
5.0

Customer did not leave a comment.

Lea C. 
Rating:
5.0

It was perfect. Employees were friendly.

Alan K. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY G. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Harold O.  |  Overall Experience 
Rating:
5.0

No improvement needed. The two gentlemen working were very friendly and helpful, thanks for the great service!

RICHARD F. 
Rating:
5.0

It all went really well

MADELEINE V. 
Rating:
5.0

Customer did not leave a comment.

Cory L. 
Rating:
5.0

Customer did not leave a comment.

MARK E. 
Rating:
5.0

Everyone was very helpful

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

That drew guy, he’s pretty alright in my book I guess.

nicholas T.  |  First Impressions 
Rating:
3.0

Maybe a little more help on the weekend would help. Kind of expensive. Less than 24 hours & 41 miles, with gas a total of $105.00. I'd hate to go a far distance, it would cost a fortune.

DONALD P. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Excellent customer service and ease of doing business

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Martin R.  |  First Impressions 
Rating:
5.0

No complaints. Smooth and professional transaction!

Deborah C. 
Rating:
5.0

Third time renting this year. It's always fast and clean and friendly.

GENE D. 
Rating:
4.0

Customer did not leave a comment.

alice b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene E. 
Rating:
5.0

Nothingâ€"I've received help from Jason on two separate occasions. The first interaction, his store did not have the trailer I neededâ€"so without hesitation he directed me to the Highway K location in just enough time before they closed. The second time, I went in and he remembered me from our previous interaction and quickly got me in and out within 10 mins. He is a great asset to your company and I look forward to working with him again in the future.

RYAN G. 
Rating:
5.0

The only complaint with the truck was that the heat didn't work. Otherwise it worked out great.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W. 
Rating:
5.0

They provide best products and knowledge for moving .Never have had an issue at this location and I recommend these guys/gals for your moving equipment needs. Thank you

Timothy K. 
Rating:
5.0

With main office's help I was able to move up the reservation. Everything was as expected.

James M. 
Rating:
5.0

Customer did not leave a comment.

SHARON Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
3.0

Customer did not leave a comment.

Keith B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

HERSHAL W. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

The entire experience was absolutely seamless THANK YOU

John B. 
Rating:
5.0

Customer did not leave a comment.

C BERNARD M. 
Rating:
5.0

Customer did not leave a comment.

aaron S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gail O. 
Rating:
5.0

Excellent Customer Service. Young man was very professional, helpful and friendly.

Deborah G. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Michael Y. 
Rating:
5.0

This was an amazing facility with some amazing workers and it from the time I brought my first piece of equipment there till the time I checked out, they were all about the customer service. It was amazing! I had never experienced anything like it especially when you've heard other things from other people about other storage places. I truly want to thank the workers here and the owners here and the manager here too. You guys are all something quite special! Thank you for working with me

Demarcus T.  |  Overall Experience 
Rating:
5.0

I've been a customer at this business since I moved to the area. They are always easy to work with and have met my expectations. I hate moving but U-Haul of St. Peters makes it doable.

DONALD L. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY N. 
Rating:
5.0

Nothing

William C. 
Rating:
5.0

Just wanted you to know that I dropped it off yesterday the 16th

AARON L. 
Rating:
5.0

Customer did not leave a comment.

Lynnetta V. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R. 
Rating:
5.0

Customer did not leave a comment.

Wallys A.  |  Overall Experience 
Rating:
5.0

Manager was very helpful and friendly

NICHOLAS R. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Everything was great for the moving day. We also used Frank Movers for moving labor. I would also recommend them. They worked extremely hard and were very careful with out furniture. I would use them again. They were also communicative and on time.

Angela C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Royce C. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

JEROME H. 
Rating:
4.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Great experience! The associates were very friendly and helpful. I would definitely recommend this location to anyone in need of this service.

Robert C. 
Rating:
5.0

Everything was great and efficient. I will definitely use this location again in the future.

ADRIAN H. 
Rating:
5.0

This location is awesome. They're so helpful. Easy to talk to. Great experience.

Ranel L. 
Rating:
5.0

Everyone here is awesome every time. It is consistently one of the best customer experiences I have.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

KRISTIN B. 
Rating:
5.0

Staff was very friendly and got me into my rental within a few minutes of arriving. The check in was great and employee was ready to check truck in when I got out of cab. Great job!

RICHARD T. 
Rating:
4.0

Improve the quality of the trailer couplers. I was told it was uhauls “new” style coupler but it was so loose on my 2” ball that the trailer shook excessively. It was so loose I felt it was a safety issue. As someone with a CDL license I was concerned that if stopped it would be a violation.

John R. 
Rating:
5.0

NA

KENNETH R. 
Rating:
5.0

Customer did not leave a comment.

JOYCE W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

I will use again if the need arises.

Richard R.  |  Overall Experience 
Rating:
5.0

12 years of great storage and service.

RONALD T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jaren R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna S R.  |  First Impressions 
Rating:
4.0

Just started, but so far so good

Tiffany H.  |  Online Move In 
Rating:
5.0

Staff is very friendly and helpful. Finding my unit was easy.

Kaltrina F.  |  First Impressions 
Rating:
5.0

So far, everything is great! Thanks

Hyacinth S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wallys A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cheryl s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katrina F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathan M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela H.  |  First Impressions 
Rating:
5.0

Great people that work here

BARBARA G.  |  First Impressions 
Rating:
3.0

I asked for a 12 x12 storage there wasn’t any available, so they gave me 2 6/6 and they were all the way on 3 red floor and 4 units from another it was very hard to put my new large couch into one of the storages which now there are scratches and tears all over my brand new couch!!!

Tina E.  |  First Impressions 
Rating:
5.0

Very clean!

luz r.  |  First Impressions 
Rating:
5.0

All associates were very helpful, professional, knowledgeable and personable. A very good team here. Nicholas was especially helpful. I give them a AAA, 5 star rating! Keep up the good work.

Mark B.  |  First Impressions 
Rating:
5.0

The 2 young ladies working today where upbeat, friendly, greeted customers when they came in, was quick to help customers if required. A friendly staff makes all the difference. Everything was throughly explained and great.

meghann b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda S.  |  First Impressions 
Rating:
5.0

Jennifer was awesome! Very easy move in process and employees were great!

Brian D.  |  First Impressions 
No reviews have been submitted for this location.

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