Customer Reviews for U-Haul Moving & Storage of Saint Peters

3,386 comentarios

3990 N Service Rd   Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection)

(636) 946-1563

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(636) 946-1563

3990 N Service Rd
Saint Peters, MO 63301
(I-70 N Service Rd @ Cave Springs Rd NW corner of intersection)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The entire experience was absolutely seamless THANK YOU

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

C BERNARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gail O. 
Clasificación:
5.0

Excellent Customer Service. Young man was very professional, helpful and friendly.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
5.0

This was an amazing facility with some amazing workers and it from the time I brought my first piece of equipment there till the time I checked out, they were all about the customer service. It was amazing! I had never experienced anything like it especially when you've heard other things from other people about other storage places. I truly want to thank the workers here and the owners here and the manager here too. You guys are all something quite special! Thank you for working with me

Demarcus T.  |  Overall Experience 
Clasificación:
5.0

I've been a customer at this business since I moved to the area. They are always easy to work with and have met my expectations. I hate moving but U-Haul of St. Peters makes it doable.

DONALD L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY N. 
Clasificación:
5.0

Nada

William C. 
Clasificación:
5.0

Just wanted you to know that I dropped it off yesterday the 16th

AARON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynnetta V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wallys A.  |  Overall Experience 
Clasificación:
5.0

Manager was very helpful and friendly

NICHOLAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Everything was great for the moving day. We also used Frank Movers for moving labor. I would also recommend them. They worked extremely hard and were very careful with out furniture. I would use them again. They were also communicative and on time.

Angela C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Royce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

Great experience! The associates were very friendly and helpful. I would definitely recommend this location to anyone in need of this service.

Robert C. 
Clasificación:
5.0

Everything was great and efficient. I will definitely use this location again in the future.

ADRIAN H. 
Clasificación:
5.0

This location is awesome. They're so helpful. Easy to talk to. Great experience.

Ranel L. 
Clasificación:
5.0

Everyone here is awesome every time. It is consistently one of the best customer experiences I have.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTIN B. 
Clasificación:
5.0

Staff was very friendly and got me into my rental within a few minutes of arriving. The check in was great and employee was ready to check truck in when I got out of cab. Great job!

RICHARD T. 
Clasificación:
4.0

Improve the quality of the trailer couplers. I was told it was uhauls “new” style coupler but it was so loose on my 2” ball that the trailer shook excessively. It was so loose I felt it was a safety issue. As someone with a CDL license I was concerned that if stopped it would be a violation.

John R. 
Clasificación:
5.0

ND

KENNETH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha G. 
Clasificación:
5.0

Very helpful and friendly staff!

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis T. 
Clasificación:
5.0

This location was great and both representatives were very helpful and friendly

VINAY B. 
Clasificación:
3.0

The mobile pickup was terrible. I could never load the pickup process through the app and I had to login every time I used the app. Picking up through the website took over 45 minutes. The agent was slow to respond and the process took way too long to confirm. When waiting for my alternate contact to be contacted, they either never received a call or the call got dropped, which contributed to the wait tremendously.

Nate P. 
Clasificación:
5.0

I continue to be impressed by UHaul during the five rentals at least of our family during the pandemic. I wrote about the amazing experience in Pgh. Yesterday's was a normal rental but you can tell that the team cares. The place was busy but they had each other's back doing various duties in a polite manner to attend to everyone. Moving is a stressful time. This team and in all my experiences was top notch. Thank you thank you

DAVID M. 
Clasificación:
5.0

Very friendly

Douglas O. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOMMY W. 
Clasificación:
5.0

This is NOT an issue with the pickup location. UHaul traffic/Corp called me the day before and told me the location had changed and pickup was moved from 8:30am to 1:15pm. Big issue for us with labor showing up at 10am. I inquired, she said nothing else she could see was available. However, I looked online, found the 26' truck I needed, 8 miles away. Called uHaul St. Peter's, confirmed availability for the next morning at 8:30am. Changed it online, and the location was excellent in assisting me. My issue is why was the Corp uHaul traffic unable to do what I could on the public website? Then, when I turned it in, I had driven like 4 miles over the allotment and was charged an additional ~$6 or extra use. Changing my moving schedule by 5 hours was my problem…it's not about the money, it was the principle of it all. Again, this is NOT reflection of UHaul St. Peter's, they were wonderfully helpful. Corp traffic and overage policies when uHaul inconvenienced me is what drives the sour opinion.

Michael B. 
Clasificación:
5.0

We were very pleased with the prompt service both in picking up our vehicle and returning it.

Sue D. 
Clasificación:
5.0

Both picking up and dropping off was quick and efficient. Great job.

THOMAS C. 
Clasificación:
5.0

I will use again if the need arises.

Richard R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenise R. 
Clasificación:
5.0

Checkout was fast and accurate well done

Robert F. 
Clasificación:
3.0

The mobile pick up process is a complete disaster. It took two people with mobile access and a call to Uhaul to complete what should be a simple process. Throughout, we had zero confidence (which was justified) that the transaction and pick up would go smoothly. The truck's suspension was non-existent and the cab leaked. Fortunately, our materials are weather proofed but I feel sorry for anyone with unprotected items.

Tom R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
3.0

Put a note on truck for gas gauge was supposed to fill 7/8 gas gauge slow to get to 7/8 ended up filling up. Had to pick up truck in Columbia illinois wanted to pick up in Collinsville they backed up miles but I stayed in those miles anyway but spent more in gas. Vehicles seat belt was very loose but didn't know until pulling out of lot

Andrew S. 
Clasificación:
4.0

The truck smelled of something. Supposedly previous renter was transporting spices. It seemed to me vehicle was used as food truck. Smell was quite intense. Other than that, experience was great.

Denis Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredric H. 
Clasificación:
5.0

12 years of great storage and service.

RONALD T.  |  Overall Experience 
Clasificación:
2.0

When I reserved the 15' truck I told them I was going to Akron, Ohio and would hope to drop the truck at that destination. They marked me down for an intra city move and I would bring the truck back to St Charles. There was no 15 footer available to be taken out of town and dropped off. I was told it would be much cheaper to drive it there, unload, and drive back those 500 miles, which I did. Despite the inferior equipment I was still charged the agreed upon thousand bucks plus the $175 in gas to drive back to St Louis. The turn signal on the right side did not work. So this was 1000 miles of hazardous driving especially in Indianapolis where merging right is hazardous with a functioning turn signal. The truck was old and the driver side door did not close completely.The wind noise was loud enough that the radio had to be turned up to near full volume. The personnel in the store were courteous and competent as usual. I was plenty nervous and grateful I wasn't killed. Ron Haake

Ronald H. 
Clasificación:
5.0

Very professional good overall experience

dainal W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE W. 
Clasificación:
5.0

Nice location, the gentleman that helped us was very kind, quick and courteous.

ERNEST M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jaren R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna S R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley Z. 
Clasificación:
5.0

Everything from the reservation, to the pickup to the return was smooth and quick. Very organized and great customer service.

Craig L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Nothing major but fuel tank was half full

Thomas T. 
Clasificación:
4.0

Just started, but so far so good

Tiffany H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY B. 
Clasificación:
5.0

Prompt, and courteous. Check in and out was seamless.

Vernon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sravan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EZRA T. 
Clasificación:
5.0

Smooth transaction. Easy reservation, quick pick up and return. Been working with these guys all summer(8-10 rentals) they are great.

ALLEN N. 
Clasificación:
5.0

Great customer service polite and efficient

Norman K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darijan K. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITH N. 
Clasificación:
5.0

Everything was perfect. From the time I walked in until the time I returned the truck. Thank you so much!!

Ellen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY M. 
Clasificación:
5.0

The guy that helped me had a great attitude and greeted me immediately when I came in the door.

NATHAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerry K. 
Clasificación:
5.0

Easy drop off No waiting time Excellent customer service

Michael H. 
Clasificación:
5.0

Staff is very friendly and helpful. Finding my unit was easy.

Kaltrina F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
5.0

To continue the excellent service that they provided and the representatives are very knowledgeable and friendly

Joanne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

Nothing at all. Everyone is always so friendly and helpful, it's great!

Jason S. 
Clasificación:
5.0

I stopped in a few hours before my pick up time to ensure they had a trailer. They confirmed it was ready to go. When I came back to pick up the trailer they had to go look for it. Recommendation: if you know someone is coming in have the equipment ready-to-go

John P. 
Clasificación:
5.0

Gentleman at the counter was very professional and helpful.

Anthony D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Joseph F.  |  Overall Experience 
Clasificación:
5.0

So far, everything is great! Thanks

Hyacinth S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane H.  |  Overall Experience 
Clasificación:
5.0

Todo muy bien.

PABLO S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R.  |  Overall Experience 
Clasificación:
4.0

Appears staff is too lazy that you have to take a picture of clean unit and have to bring it to them. Light wouldn't come on in hallway. Very inconvenient,but would come back

allison j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wallys A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john n.  |  Overall Experience 
Clasificación:
5.0

Great staff! Love this U haul.

Deedra S.  |  First Impressions 
Clasificación:
5.0

Easy access, all person helpful

Wayne M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

brian o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryl s.  |  First Impressions 
Clasificación:
1.0

Over priced and the employees were hit and miss

KIEANNA B.  |  Overall Experience 
Clasificación:
4.0

It was difficult to get ahold of someone to help us properly drop off the trailer.

Kurtis O.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina F.  |  First Impressions 
Clasificación:
1.0

The Rv storage doent worth the price they charge , $65 monthly for a open storage , somebody can steal the trailer easily and just one camera for that part of the storage

Fernando C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

larry f.  |  Overall Experience 
Clasificación:
5.0

always clean an always helpful

Samuel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan M.  |  First Impressions 
Clasificación:
5.0

All employees super helpful, professional. If we need storage again we will use.

Kenneth P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H.  |  First Impressions 
Clasificación:
4.0

I've used U-Haul storage for over 10 years. Several locations. Along with their trucks, and other items they sell. Bought boxes, and hitches. Never had any problems. Always clean. Highly recommend them.

Mario B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

larry f.  |  First Impressions 
Clasificación:
5.0

Great people that work here

BARBARA G.  |  First Impressions 
Clasificación:
5.0

We are going through a moving process, need a truck and somewhere for storage. Moving is not a fun process, the professional and friendly staff takes so much stress out of this. Well done, first class.

Roger A.  |  First Impressions 
Clasificación:
3.0

I asked for a 12 x12 storage there wasn’t any available, so they gave me 2 6/6 and they were all the way on 3 red floor and 4 units from another it was very hard to put my new large couch into one of the storages which now there are scratches and tears all over my brand new couch!!!

Tina E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory g.  |  First Impressions 
Clasificación:
5.0

Excellent assistance in how to access storage facility, where to park, where the carts are located, where the elevator is, and how to turn in equipment after hours. Map was very helpful.

Wayne M.  |  First Impressions 
Clasificación:
5.0

Very clean!

luz r.  |  First Impressions 
Clasificación:
5.0

All associates were very helpful, professional, knowledgeable and personable. A very good team here. Nicholas was especially helpful. I give them a AAA, 5 star rating! Keep up the good work.

Mark B.  |  First Impressions 
Clasificación:
5.0

The 2 young ladies working today where upbeat, friendly, greeted customers when they came in, was quick to help customers if required. A friendly staff makes all the difference. Everything was throughly explained and great.

meghann b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda S.  |  First Impressions 
Clasificación:
5.0

Jennifer was awesome! Very easy move in process and employees were great!

Brian D.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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