Customer Reviews for U-Haul Moving & Storage of Saco

4,017 reviews

492 Main St   Saco, ME 04072
(Rt 1 & I-195)

(207) 282-5964

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(207) 282-5964

492 Main St
Saco, ME 04072
(Rt 1 & I-195)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
2.0

I arrived at 9:15am to pick up the truck and had to wait in line for 45 minutes and another 15 minutes outside trying to move the truck. The truck had a needs oil change and another red light. The only good part of the whole thing was the lady helping us at the counter. I felt so bad for the way she was extremely busy. A few times while waiting in line she had to leave the desk to go outside with a customer. That is such a safety risk for her and a potential loss for the company if robbed or items stolen. I would have rated it poor if it wasn't for her customer service with us. There was another gentleman coming in and out that didn't help and was pretty useless. My husband asked him to move the truck in front of us in order to get out but couldn't ask except through an app on the phone for translation and he said no he couldn't and my husband had to back up and go around only after another customer moved a truck behind us. The whole thing was terrible. Definitely would not recommend.

Jenna P. 
Rating:
3.0

The lock for the key is extremely difficult to use. Also, anyone under 5ft 7in would be unable to see the numbers on the lock.

Audrey C. 
Rating:
5.0

The manager & staff at this rental facility are GREAT!

John A G. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

tomas C. 
Rating:
5.0

Customer did not leave a comment.

CELINES A. 
Rating:
5.0

The manager there at Saco, she was really awesome to me and any customer that was in line or in the store.

Alisha L. 
Rating:
5.0

Customer did not leave a comment.

franny B. 
Rating:
5.0

Jennifer was a great help. She made our visit very pleasant. She even gave me my storage refunded in full since I moved out less than a week of payment. Will always recommend this local Uhaul store. The building was a little on the chilly side moving out tho

Jade W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce M C. 
Rating:
5.0

Hands down the best place I've ever used. Everything here is just so easy excellent managed property.

Katherine A.  |  First Impressions 
Rating:
5.0

If you'd ask me about the self service pick up process, it's a nightmare. JEN at the SACO, MAINE location was amazingly helpful! Despite the store not officially being open, she opened up, and got our reservation straightened out and on our way. She was very patient and very helpful. If not for her, I'd have absolutely imploded with frustration and anger over the ridiculously complicated and inefficient web based process. Very confusing, too much language … needs to be much more straight to the point or much of the details handled at time of reservation!

Suzanne S. 
Rating:
5.0

Customer did not leave a comment.

BRANDON B. 
Rating:
5.0

The woman who helped me was incredible- she was so kind, so helpful, and honestly just a pleasure to work with. She was amazing and made the whole experience so easy! I didn't catch her name, but she was wonderful- long beautiful silver hair, and just a wonderful person. Very thankful for her help!

Dannelle B. 
Rating:
4.0

Customer did not leave a comment.

Diana P. 
Rating:
5.0

Nothing. Good Experience. Always.

chris F. 
Rating:
4.0

Good service employee and quality work .

Marilyn C. 
Rating:
1.0

Horrible

oanh H. 
Rating:
5.0

Girls at desk friendly and helpful

Don G. 
Rating:
5.0

Truck had a screaming loud fanbelt. Could not have NOT noticed.

Paul W. 
Rating:
5.0

The staff is extremely helpful and pleasant to work with

LORI C.  |  First Impressions 
Rating:
5.0

The truck was clean but had some issues- the rear sliding door would come down on, but then was very difficult to close and lock. The ramp would slide in almost all the way but then was very difficult to push in the last few inches to get it to lock and the gasket on the drivers side door is messed up so the door didn't shut tightly.

Jennifer P. 
Rating:
4.0

Gas credit for filling above starting fuel

David G. 
Rating:
5.0

Lisa at saco shop is a real professional. The uhaul location in Warren excellent

Orlando S. 
Rating:
5.0

Well run store. Installation was very quick. I am a repeat customer here

Alexander M. 
Rating:
5.0

The U-Haul store was easy, convenient and the staff friendly and helpful!

A.l. S.  |  Overall Experience 
Rating:
3.0

Truck Scheduling is the biggest challenge of the U-Haul network. My reservation was moved three times, each time more distant than the last, and each time my truck reservation was moved my duration dropped by a day (for the same price). Had I not complained at pickup it would have been only 24 hours allowed, down from the 36 in my initial rental. The clerk changed me to a more comfortable 48 hours at no charge, but I had to prove with my old reservation emails. Because of these last minute pick-up moves, be sure and pad in extra time if you are hiring move help.

Alan D. 
Rating:
5.0

Customer did not leave a comment.

Kim N. 
Rating:
5.0

Customer did not leave a comment.

Carol D. 
Rating:
5.0

Customer did not leave a comment.

Linda P. 
Rating:
5.0

Customer did not leave a comment.

SARAH P. 
Rating:
4.0

Customer did not leave a comment.

Brandan M. 
Rating:
5.0

Customer did not leave a comment.

Harry C. 
Rating:
5.0

Counter people all the way to the hitch guy were great. The best.

robert M. 
Rating:
5.0

Customer did not leave a comment.

Kim N. 
Rating:
4.0

Customer did not leave a comment.

Lance M. 
Rating:
4.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
2.0

Customer did not leave a comment.

Breanna G. 
Rating:
5.0

I wish I knew her name, but the woman at the Saco, Maine location was very friendly, knowledgable and helpful. The best!

Keith S. 
Rating:
4.0

Customer did not leave a comment.

Steven H. 
Rating:
1.0

Customer did not leave a comment.

greg G. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Wesley B. 
Rating:
5.0

Customer did not leave a comment.

jennifer G. 
Rating:
5.0

Your mobile app needs work. If you don't have an excellent signal, it's really slow - especially considering there's photos to be uploaded. When I went to return my vehicle, the app kept looping back to the same page, not allowing me to start the return process at all. I had to call the 800 number (where they were very quick and helpful), but that's not a great experience when you're tired from moving a bunch of stuff and just want to get home.

Todd R. 
Rating:
5.0

The U-Haul in Saco Maine's employees are so helpful and knowledgeable. It was a stress free time.

Karen G. 
Rating:
5.0

The check-in and return went smoothly and the trailer was clean and well maintained. Would rent from this location again!

Mark S. 
Rating:
5.0

Jen has taken care of me many times. It is quick and easy and I am in and out. She fills propane tanks to.

Glen P. 
Rating:
3.0

Hitch was installed within a 3.5 hour window which was perfect since I had no transportation.

Elaine V. 
Rating:
4.0

Customer did not leave a comment.

Amy C. 
Rating:
5.0

Customer did not leave a comment.

Cameron S. 
Rating:
5.0

Customer did not leave a comment.

Rand B. 
Rating:
5.0

Throw in lunch?

Christopher H. 
Rating:
3.0

Customer did not leave a comment.

Terrance G. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Everyone and everything was great. No problems and great service. Thank You

MARTIN M.  |  Overall Experience 
Rating:
3.0

SCREWED ME ON 38 DOLLARS WORTH OF FUEL

Eric M. 
Rating:
5.0

Tried the phone pick-up process. Gave up and went into the facility. The woman that helped get me out the door with the truck was amazing and wasn't shocked that I had given up on the other process…. I'm on my phone in an email when I'm asked to take a snapshot of my rental agreement which is in another email so impossible to do.

Pamela P. 
Rating:
5.0

Customer did not leave a comment.

Lance W. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
4.0

Respectful and informative clerk

Gail M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gene W. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

steven V. 
Rating:
5.0

Customer did not leave a comment.

Leslie A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Al L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Wry friendly staff.

Linda d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sharon L. 
Rating:
5.0

Super friendly staff.

Linda D. 
Rating:
5.0

The manager at the saco maine location. Jen is the best U-haul employee known to man.

Gabriel P. 
Rating:
3.0

Customer did not leave a comment.

Lynne W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Tina G. 
Rating:
5.0

Customer did not leave a comment.

BONNIE F. 
Rating:
5.0

Jennifer Strout was a pleasure to work with.

joseph h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL R. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

The ladies that helped me were absolutely fantastic, and made it super easy!

Jennifer S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan D. 
Rating:
5.0

It was a nice truck to drive. Service was great. When I was there, there was only one person handling it all, but she did well.

Dell B. 
Rating:
2.0

Gas level was less than they put on contract. This is second time in one week they did this causing me to return vehicles with more gas than I used. Fuel levels should be more accurate when vehicle returned before next customer rents it. Make no smoking in vehicle mandatory!

Kevin F. 
Rating:
5.0

Thank you from my wife, granddaughter and myself.

MARTIN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas P. 
Rating:
5.0

Customer did not leave a comment.

martin M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

The gentleman at the service desk was so nice.

Christina C. 
Rating:
2.0

Buy new trucks

CHRIS O. 
Rating:
5.0

Customer did not leave a comment.

Steven P.  |  First Impressions 
Rating:
5.0

Customer Service was great. All three employees I interacted with were pleasant, friendly, and handled my questions effectively and completely. Kudos to all! Steve

STEVE M. 
Rating:
5.0

Love how quick and east it was

Scott K. 
Rating:
4.0

I went 21 miles and put in over 5 gallons to fill it up. Seems like very poor mileage for a 17 foot box truck. 18 wheelers and large dump trucks get better mileage.

Brent M. 
Rating:
5.0

Customer did not leave a comment.

Dede M. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Charles W G. 
Rating:
5.0

I appreciate that when I arrived, the vehicle had been cleared of frost and was warm.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Jamila G.  |  Overall Experience 
Rating:
5.0

Nothing. Everything was great!

Evdhoksi K. 
Rating:
5.0

Wonderful store staff and really worked what would be the best deal

Peter W. 
Rating:
4.0

After making the reservation two weeks in advance, I was told two days before that they did not have a truck for me at that location and I had to drive 30 minutes out of my way to pick up a truck because they could guarantee that I would have a 20 foot truck waiting for me at the Saco location. I received another call the night before letting me know that the guaranteed 20 foot truck was no longer available and they would put me in a 26 foot truck for the same price. That is all fine and well however I was offered that option back at my original pick up spot and declined it only to be offered it again 30 minutes out of my way. I'm very unsatisfied with U-Haul and they're simple logistics to know where their own trucks are is ridiculous

Chris B. 
Rating:
5.0

Really enjoyed this storage facility and the staff.

Michael R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Susan H. 
Rating:
5.0

excellent experience

Jason G. 
Rating:
5.0

It was a good place to store our moving things until we had room for them some place. Thank you.

Alan F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don P. 
Rating:
2.0

Better attention to the customer. I was not greeted when I walked in. When greeted, I felt like I was bothering the person. I was told where the truck was, but the instructions were poor. I had to go back in to get help. Then the check engine light was on and I had to go back in again. Not a great experience.

David C. 
Rating:
5.0

Appreciate all the help I received .. thank you

Bonnie W. 
Rating:
5.0

The best, bougiest storage facility ever! So safe, well lit, well laid out. Jennifer Strout the GM is a boss & runs this place so well! Can’t say enough good things about her and this facility.

Sadie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise P. 
Rating:
4.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Cheryl B. 
Rating:
5.0

Nothing everything worked out well

GREGORY D. 
Rating:
5.0

The Saco ME location was great. They were able to rent us the vehicle we needed, at the time we needed it, and at their actual location. Overall terrible U-Haul experience. Reservation was changed twice adding nearly 3x the mileage, which adds additional gas use/cost. Reservation was for 8, location didn't open until 9. After waiting an hour the vehicle wasn't going to be available until 4 hours later, which added additional cost for the movers waiting around until we found an available moving truck. On return to a closer location, charged for gas despite it being returned with the same level. I asked a customer service rep to review and consider possible reimbursement for at least the additional miles used due to their rescheduling. I was refunded the cost overcharged for the gas reading upon return and no other consideration for this experience.

Dustin S. 
Rating:
1.0

I paid for my storage services through to November 30th. When I closed my account yesterday, November 22nd, I should have received a prorated amount back. The staff at this store has no knowledge of this, can’t understand why someone would get a prorated amount back and lack the commutation skills to professionally have a conversation with a customer about this concern. How is it a Maine state law that cable services must give you a prorated bill but somehow U-Haul doesn’t? I am still waiting on a callback from this stores manager from August. This store is the most unprofessional location I have visited. Lance, the guy working there yesterday, said he’d share my concern with the manager however since he didn’t make a note or anything I don’t expect that to happen. There is no way to handle this dispute directly with the office since the manager has an obscure schedule as compared to the stores hours and the rest of the staff isn’t equip to handle any situations other than checking your reservation and taking your money.

KATHERINE E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lucien C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

George K.  |  Overall Experience 
Rating:
4.0

Staff was enthusiastic about UHaul and extremely helpful. It was a pleasure to deal with them. They represent UHaul very well.

Joseph H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAUREL F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

katrina k.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James D.  |  First Impressions 
Rating:
5.0

Lady who waited on me was very nice and knowledgeable, this is a nice place for your storage needs

REINETTE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matthew p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Celina D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert R.  |  Overall Experience 
Rating:
4.0

It would be better if the sliding door was active until lock down at 10:00. I couldn't get in earlier and had to unload my units through the pass door when the slider auto locked at 7:00. Having been in the door industry for 30 years you can have them locked from outside and active from inside giving access to anyone with a card and auto lock after passing thru with a cart to the dock. Then with a card could enter thru the pass door open the slider and get the cart in and the slider would close. Instead of people blocking the pass door open all the time they are unloading. Simple adjustment to make everything more secure and more convenient for your customers. Thankyou for your consideration.

George G.  |  Overall Experience 
Rating:
3.0

Only issue was I was told I was getting a 5 x 10 and I got a 5x5 which wasn’t going to work for me

Michele L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney L.  |  Online Move In 
Rating:
5.0

The storage building and unit itself was very clean and well taken care of. I am very pleased with my choice of using Saco U-Haul for my storage needs.

Bradley D.  |  Online Move In 
Rating:
5.0

From the phone call inquiring about storage to the day we moved things in to the day we got them and checked out, everything was smooth. All employee’s we came in contact with were very helpful and friendly. Great experience!

Lisa B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

anthony w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexander J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mo R.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Robert R.  |  Online Move In 
Rating:
5.0

Good

jeff c.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

lane b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard H.  |  Overall Experience 
Rating:
5.0

Jennifer the manager was amazing she is very kind and patient

FRANCES B.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff and the storage units were amazingly clean!

Thomas G.  |  Overall Experience 
Rating:
5.0

Clean facilities and easy to access. Friendly staff. I am very happy with my choice of using this facility.

Bradley D.  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Sarah G.  |  Overall Experience 
Rating:
4.0

Good service overall

Leslie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leon W.  |  First Impressions 
Rating:
5.0

Very helpful staff, the carts were great and very easy to use. I would recommend this highly.

Thomas C.  |  Overall Experience 
Rating:
4.0

Unfortunately, I was charged a late fee because Uhaul did not auto withdraw my payment from my account - as it should have been. They put a denied access to my storage unit without any kind of notification.

Debra V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THERESA B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARILYN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas G.  |  First Impressions 
Rating:
5.0

The lady in the office. Sorry I don’t know her name is very nice and helpful.

Nabil S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly h.  |  Overall Experience 
Rating:
5.0

Excellent staff and manager with a very clean facility!!

FRED C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

william o.  |  Overall Experience 
Rating:
5.0

Staff is extremely helpful and friendly

Joyce B.  |  Overall Experience 
Rating:
1.0

Rude,dismissive,got wrong storage unit and employee couldn't be bothered to help or respond until they opened. Wouldn't show us where truck was but walked the people behind us to theirs. Gave us a key with inclear numbers and letter so couldn't find it and asked employee and she was put out that we asked her.prices for truck jumped at store it should have reflected online

Sally A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

joseph h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ora P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew p.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jamila G.  |  Online Move In 
Rating:
3.0

I would have rated everything above average had I received a little bit more respect from someone working there that honestly could not have cared less about what I had to say. This was 1 out of 3 people I interacted with and the other 2 were great.

cameron m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STEVEN P.  |  Overall Experience 
Rating:
5.0

All great. Clean. Friendly. Staff knowledgeable.

William D.  |  Overall Experience 
Rating:
5.0

From the first time I called about rental to when I came in to gain access first tome, the customer service was very helpful. Both times was the manager, who works hard to make sure your getting what you need. She was great.

Lisa B.  |  First Impressions 
Rating:
5.0

We could not be more pleased with our UHaul experience in Saco

George/ Katheryn s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy R.  |  First Impressions 
Rating:
5.0

Thank you

Terrence F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marjorie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah L.  |  First Impressions 
Rating:
1.0

Water damaged to a lot of boxes dressers

Dennis N.  |  Overall Experience 
Rating:
5.0

Staff was very helpful, professional & gracious! Am very happy doing business with them!!

Birchroy G.  |  Overall Experience 
Rating:
5.0

The staff was friendly, helpful and knowledgeable The storage facility was spotless! I really liked knowing a person had to have a security card to get in. The building was well lit and there was enough carts to move things in & out.

kathleen s.  |  Overall Experience 
Rating:
5.0

the service tech was the best

George/ Katheryn s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  Overall Experience 
Rating:
4.0

Only three issues. One employee was rude when the access door was frozen and I couldn't get it open. Two was the pavement in front was not always cleared of ice and snow for easy access. Three, the automatic sliding door didn't always work even when it was on. Other than that the inside was clean and everything else was easy.

Stefani S.  |  Overall Experience 
Rating:
5.0

My move out date was Friday 3/4/23.

ricky t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA P.  |  Overall Experience 
Rating:
3.0

Not enough staff to help all customers but Jen and Rachel were excellent.

Terry T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyn H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chan l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caitlin T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah B.  |  First Impressions 
Rating:
5.0

All of the personnel were helpful and explained the access and exiting well. Thank you.

Alan F.  |  First Impressions 
Rating:
5.0

The staff were very helpful and friendly.

Margarito H.  |  First Impressions 
Rating:
5.0

Clean facility. Clear directions on how to move about, enter storage etc. store manager, JStrout offers exceptional, efficient and friendly customer service.

Thomas/Jane M.  |  Overall Experience 
Rating:
5.0

Thank you Jennifer for all your help

Ian D.  |  Overall Experience 
Rating:
4.0

Only downside was the employee gave me attitude when I couldn't open the door because it was stuck and he literally had to yank it open but he acted like I was stupid for not being able to do it. Very dismissive it wasn't appreciated.

Stefani S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Taylor C.  |  Overall Experience 
Rating:
1.0

I had this unit for 4 years found out 2 years ago about it and told them that I didn’t want it. I did not give permission for a unit to be opened in my name

adrienne d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vincent G.  |  Overall Experience 
Rating:
5.0

After a long 11 hr drive reaching the Uhaul Saco facility was a sight for sore eyes. Plenty of room to maneuver the truck. Easy access to storage units that have unloading zones. Tons of dolly carts available and the Staff was exceptional. TY

JEANNETTE R.  |  First Impressions 
Rating:
2.0

My unit was infested with mice and as a result I had to throw away furniture, clothing and bedding. When I cleaned out the unit, and had mouse infested trash, I was told there was no trash receptacle. I had to drive to Portland and unload what was salvageable and come back with trash bags to remove what was damaged. I found the desk service technicians little help and indifferent about my situation

Christine F.  |  Overall Experience 
Rating:
5.0

Staff was kind, helping me to figure out about garbage disposal

Yuta S.  |  Overall Experience 
Rating:
5.0

This facility is well run, clean, and very organized. Love the fact that there was always a new dolly ample to fit a good amount of furniture and boxes. Best move for me was using this facility instead of a Pod.

LEN B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicholas S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jill K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rich B.  |  Overall Experience