El cliente no dejó un comentario.TIM F.
Customer Reviews for U-Haul Moving & Storage of Russellville
Russellville, AR 72802
(Old K-Mart building)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.James W. | First Impressions
My experience was flawless.CRAIG K.
Extremely friendly and knowledgeable staff. They were great representatives of the uhaul name.James H.
El cliente no dejó un comentario.Darol H. | Overall Experience
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.Lisa D.
El cliente no dejó un comentario.MARK A.
El cliente no dejó un comentario.Don C.
El cliente no dejó un comentario.RAY C.
El cliente no dejó un comentario.Johnny S.
El cliente no dejó un comentario.jeremy s. | Online Move In
William was awesome!!! Highly recommend this UHaul!Joshua M.
El cliente no dejó un comentario.Rebecca G.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Lacasa T.
Don't rent from uElizabeth L.
The service was done well. Easy and convenient no need to change anything in my opinionMICHAEL B.
Location was great. U-Haul was sorry service. The representative was so nice and helped us a lot. As for the total experience, I was disappointed. I called the 800 number and reserved a motorcycle trailer. They sent me to an address where there was no motorcycle trailer. I had to get a trailer that was possibly bigger than I should have because they warned me to be careful and they did not recommend it for that size car. I had no choice if I was going to move the motorcycle as pre-arranged on time. It took an extra 45 minutes to try and find out what went wrong. Still no clue. The agreement emailed to my phone was not in the computer when checked. The motorcycle trailer is $14.95. The substitution was $24.95. A special light plug adapter for $13.00 extra was also needed. The prior agreement $14.95 trailer ended up costing me $37.95. This was not my best experience at U-Haul. Gerald Funkhouser 479-495-1448Gerald F.
El cliente no dejó un comentario.Kathy J. | First Impressions
El cliente no dejó un comentario.Jessica M. | Online Move In
El cliente no dejó un comentario.Tom G.
El cliente no dejó un comentario.STEVEN W.
El cliente no dejó un comentario.WENDY B.
El cliente no dejó un comentario.Christina J.
El cliente no dejó un comentario.Glen T. | First Impressions
The owner (Herbert) was very rude to me. The employee I turned my truck into was nice (William). However, the owner was just rude from the start and not helpful at all. I had to call 1-800 number to get help. He didn't suggest calling, I took it upon myself to. I'm not saying don't go here, just don't expect much help from the owner if he's the one helping youJessie J.
The young man, Randall? , was super helpful when I reserved the truck and when I returned it. He explained the costs well and was friendly.JENNIFER R.
El cliente no dejó un comentario.Leslie P.
El cliente no dejó un comentario.BRYAN P.
El cliente no dejó un comentario.TANYA H. | First Impressions
In town trucks should be .69 cents a mile. People were great and service was great.Tom T.
El cliente no dejó un comentario.CARL C. | Overall Experience
Easy drop off with very welcoming and courteous employeeAllan G.
I only wish that there was a location closer to my home. Other than that I have absolutely no complaints.Rick H.
El cliente no dejó un comentario.ALLEN L. | Overall Experience
I was nickeled and dined to death… was told one thing at pick up point and something different at drop off …Glenn A. | First Impressions
I was changed way too muchâ€¦. And get nothing but more nickel and dimeingGlenn A.
El cliente no dejó un comentario.JAMES E.
The van I used had shockingly inefficient brakes. I notified agent on my return. Apart from that everything was great.PETER C.
Nothing. Everything was well beyond my expectations.RILEY K.
El cliente no dejó un comentario.John H. | Overall Experience
El cliente no dejó un comentario.Thomas R.
U-haul personnel was was very helpful and quick to set up my rental .BILLY M.
The guy that helped me was excellent!SAMUEL H.
Truck was not clean and had been smoked in. Employees fixed the problem when we reported it.JEROME W.
Just nice, friendly people. Every employee was very helpful.Mark R.
Kind and courteous service. It was my first time to use your service but the team made me feel at ease and patiently answered my questions as they walked me through the process. If there is ever a need I will use your services again.AUDREY G.
El cliente no dejó un comentario.Marty T.
El cliente no dejó un comentario.David W.
Improve your computer software so there isn't trouble filling out the paperwork. Other than that it was a pleasant experience and made a stressful situation easier.TREVA S.
El cliente no dejó un comentario.Jade B. | First Impressions
El cliente no dejó un comentario.HAROLD W.
The storage rental at Russellville is AMAZING. Air-conditioned bay to pull in and unload clean restrooms. GREAT!Saundra S.
El cliente no dejó un comentario.FRANK H.
El cliente no dejó un comentario.ELIZABETH P.
El cliente no dejó un comentario.Jacob M.
Fix your software. It has issues. Otherwise, the BEST U-Haul facility I've done business with.Allen L.
Guy checking in acted like he had better things to do. Not sure what since I was the only customer and still had to wait 15 min before anyone would wait on me. Somebody yelled from the back office someone else would help me when they got through with a customer. However like I stated before there was no other customer!JAMES H.
In my opinion, nothing. The staff was very friendly, and the service provided was wonderful!DANIELLE G.
The customer rep was friendly and helpful managed to get me in and out quickly .JOSEPH L.
El cliente no dejó un comentario.amber m. | Overall Experience
El cliente no dejó un comentario.Jody B. | First Impressions
El cliente no dejó un comentario.aminata s. | Overall Experience
The General Manager was a complete jerk and very rude. Will never use this location nor will I ever recommend anyone using this location ever.Kyle M.
El cliente no dejó un comentario.Grason P. | Overall Experience
El cliente no dejó un comentario.THOMAS G.
El cliente no dejó un comentario.KRISTY S.
El cliente no dejó un comentario.SABRINA H.
El cliente no dejó un comentario.Brenda F. | First Impressions
El cliente no dejó un comentario.DANNY S.
Once again awesome service and equipment from this location. Employees are very knowledgeable and willing to work with the customer, I will absolutely be back to this location when I need a trailer again.JACOB J.
Maganer and staff were very nice.KATHRYN H.
Make some drastic changes in management and training of employees. Whoever rented our long distance truck for a in-town move should have some major disciple actions takenDonald L.
The mileage was incorrect so I had to go in and change it was off by 5 miles,OBED G.
Never had a problem we plan to move in our home in 2022 and I can only hope that I get a staff like this one. Respectfully I remain, Mrs. B. S. KneelandBrenda K. | Overall Experience
El cliente no dejó un comentario.DONALD P.
El cliente no dejó un comentario.KAREN T. | First Impressions
El cliente no dejó un comentario.John R.
They were very friendly,professional and ready to please their customers.Brenda K. | First Impressions
El cliente no dejó un comentario.John H. | First Impressions
El cliente no dejó un comentario.John H.
The associates at the desk were not very helpful. We had never rented from Uhaul before and when we went back inside with some questions about checking in and taking pictures of the truck they simply said thats its all done on the phone link. An older man finally came out but he acted like he didnt want to help us and basically treated us like we were stupid. I will not rent from uhaul again.ELIZABETH C.
El cliente no dejó un comentario.ROBIN G.
I cannot think of anything right now but thank you for all your kind serviceCindy T.
First day the truck i needed wasn't available but would be there in the morning. The next day the truck didn't show so I had to get a smaller truck and had to call into work Monday so I'm out an extra 300 dollars...On the return I had to drive 26 extra miles and no gas station was visible along the way....instead of returning the truck to the closest uhaul 12 miles away with a gas station on the route....very unhappy my suggested return place was not put into the system originallyJERRY W.
El cliente no dejó un comentario.THEODORE G.
Another location with great service!!!CRISTOBAL H.
Customer service was a bit slow, but good once started.STEVEN C.
Excellent service. Employees were very kind, helpful, willing to work with customers, and knowledgeable. Picking up the trailer was quick and easy, dropping off the trailer was also quick and easy. I will absolutely be using this Uhaul location again in the future.JACOB J.
El cliente no dejó un comentario.CHRISTEN C.
Manager could walk customer to the vehicle instead of having him walk the parking lot to find it.CORY S.
El cliente no dejó un comentario.Leslie H.
El cliente no dejó un comentario.DWAYNE J.
El cliente no dejó un comentario.JESSE ALAN L.
El cliente no dejó un comentario.CHARLEY W.
El cliente no dejó un comentario.STEPHANIE C.
El cliente no dejó un comentario.Carl C.
El cliente no dejó un comentario.PEGGY J.
El cliente no dejó un comentario.Kevin B. | Overall Experience
El cliente no dejó un comentario.Gene O.
El cliente no dejó un comentario.peggy j. | First Impressions
The Russellville Uhaul is the nicest Uhaul location I've seen. The team at this location is top notch, always friendly & beyond helpful. Their facility is super clean, huge, & very well lit. Everyone at Uhaul who helped us get from where we were to where we are has been great to work. Uhaul helped make our move as low stress as a cross-country move could be & we appreciate everyone's efforts. Gracias.Paul B.
El cliente no dejó un comentario.Thomas C. | Overall Experience
El cliente no dejó un comentario.WILLIAN R.
El cliente no dejó un comentario.aspen J.
Absolutely a great experience. Very professional.Marilyn C.
The man helping me was not very friendly and when there was an issue with my credit and debit cards not working, he dismissed it as my problem when in fact it was a card reader error. Did not apologize for the error at all.susan h. | First Impressions
El cliente no dejó un comentario.Vickie D. | Overall Experience
El cliente no dejó un comentario.Michael M.
Excellent customer service. This business location had a large selection of moving equipment. Good business hours. The truck (26') that I used was a pleasure to drive.BARRY W.
They were a little slower short help?LEONARD P.
Saw roaches come out of unit next to mine and after moving my stuff out we have seen 3 roaches which we did not have when moving in 6 weeks ago. Also could not access storage unit after hours because they were repairing a door, which caused me to be late on a uhaul rental. Will not use this uhaul again.Teresa R. | Overall Experience
El cliente no dejó un comentario.Mary E.
El cliente no dejó un comentario.KENNETH P.
Not one Thing it was Great TY for being their When we need you.JUDY Z.
The return was a breeze just pull up and you wait for the attendant to come out. Once the attendant arrived at my vehicle I handed him my contract he looked at it on his phone unhooked the trailer said everything was good have a nice day and I was on my way in under five minutes.DANNY B.
Could not find key boxVelma M.
El cliente no dejó un comentario.James B. | Overall Experience
El cliente no dejó un comentario.Trayon J.
El cliente no dejó un comentario.Wendy C.
El cliente no dejó un comentario.Cecilia G.
Friendly knowledgeable employees would recommend them for your moving needsGUY R.
El cliente no dejó un comentario.Juanita C.
All is well!GEORGE F.
El cliente no dejó un comentario.Candace C. | First Impressions
El cliente no dejó un comentario.Chandler W.
El cliente no dejó un comentario.KYLE S.
This location is awesome. Companies website never works and you are unable to speak with anyone. Well, if you wait 30-40 minutes you can. The Live Chat does no good. You have great people at this location, please make their job easier by keeping your systems and websites running properly.LESLIE H.
There is not enough staff at this location and the manager is rude. The people that work there are nice and as helpful as they can be. Never enough people thereChristopher L. | Overall Experience
It would be nice if you would refund unused days (a week or more) for the units. Also when calling the local storage number, it sends you to a national call center. I had to wait 20 mins to get an operator only to be put on hold again and wait for them to transfer me to the facility I called in the first place.Zola K. | Overall Experience
El cliente no dejó un comentario.Glen C. | First Impressions
El cliente no dejó un comentario.DONALD P. | First Impressions
Would be nice if cost of unused time was refunded.🙂Zola K. | Overall Experience
El cliente no dejó un comentario.Shanyce D. | Online Move In
El cliente no dejó un comentario.Vickie D. | First Impressions
Feel my possessions are safe at this facility.jay l. | First Impressions
El cliente no dejó un comentario.don s. | First Impressions
El cliente no dejó un comentario.NATALIA C. | Overall Experience
El cliente no dejó un comentario.Matthew H. | Online Move In
Great Service!Whitney M. | First Impressions
El cliente no dejó un comentario.CHRISTOPHER T. | First Impressions
Great customer service in AR. The one in Georgia wasn't that great!Daniel R. | First Impressions
El cliente no dejó un comentario.MARY M. | First Impressions
Ms.Lily in Russellville went above and beyond to male sure my needs were meet. So very friendly and helpful, highly recommend them.Phyllis R. | First Impressions
Awesome Service and Reliable.Good CompanyWalter W. | First Impressions
I really love these uhaul storage units. Check in was easy and convenient. There were carts ready for us to move in and the facility was clean and neat. It also feels very safe, and I love the comfort of knowing my items are protected.Alexis M. | Online Move In
El cliente no dejó un comentario.Zion L. | First Impressions
Staff was amazingly friendly and helpful.James R. | First Impressions
El cliente no dejó un comentario.Kaitlyn B. | First Impressions
The Russellville employees were amazing and very accommodating. The lady in Pine Bluff that rented the Uhaul truck was very rude and talked around me, even tho I was the one who rented the truck. I would NOT recommend the PB location. Great job Russellville !!!!!! Thank youCarrie W. | First Impressions
El cliente no dejó un comentario.David F. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have the largest selection in the industry!