Customer Reviews for U-Haul Moving & Storage of Rose City

1,359 comentarios

411 N Northwest Loop 323   Tyler, TX 75702
(1/4 mile north of 64 Hwy on loop 323)

(903) 939-2913

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(903) 939-2913

411 N Northwest Loop 323
Tyler, TX 75702
(1/4 mile north of 64 Hwy on loop 323)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Truck windows were filthy. App was unusable for checkout and checkin.

Nathaniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

thaddeus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

shelaundra W. 
Clasificación:
4.0

The young lady was very helpful.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Murray T. 
Clasificación:
5.0

Great customer service, loved the trailer so easy to pull.

Kathryn V. 
Clasificación:
5.0

Jimmy was awesome, could not ask for more!

don S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANORA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shay V. 
Clasificación:
5.0

Nothing. Rented several times and staff always friendly and knowledgeable

TAMMY L. 
Clasificación:
5.0

Ninguno

Judy L. 
Clasificación:
1.0

Mistakes were made, I was over charged. My money was being refunded and i was not able to use $200 during a crisis because of mistakes. It took an hour to get going and i was over charged on insurance so i asked to cancel and start over because i was quoted differently online.

Ashley S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
4.0

The trucks were older , but severed heir purpose, my email said to get there 10 minutes early to not get in my time but they didn't open tell 9am exactly.

Joey A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
4.0

El cliente no dejó un comentario.

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

REGGIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simone T. 
Clasificación:
5.0

Impeccably friendly

MATTHEW T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francisco V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
5.0

Nada

Todd J. 
Clasificación:
2.0

First location didn't have my truck I had reservations for so got sent to a new one and then they didn't have my dolly that I needed. Overall bad experience

Chelsea M. 
Clasificación:
5.0

Mr. Jimmy works by himself. He was very kind. He really needs someone to help him at his location. Uhaul is very busy, especially on the weekends. Get him some help. Thank you.

Angela S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lytrenda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Nothing. It went as I had hoped.

Grant D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARVIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter H. 
Clasificación:
5.0

Very easy

Sandra K. 
Clasificación:
5.0

I don't think you could improve.

Cheryl Y. 
Clasificación:
5.0

Bradley and Paige were excellent. They took care of us and they were friendly, concerned, and courteous. Thank you for making this transition smooth and easy as possible!! Tonya Pettie

Tonya P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

laShellie m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob H. 
Clasificación:
3.0

Uneventful, we just returned the truck without incident.

Rebecca D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shqunta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

Friendly and very professional

Douglas A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loretta O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellis H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward Anthony S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela L. 
Clasificación:
5.0

The entry point and place to go to find the office could be better marked.

RUSS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

My chart said the tank was full. I only drove 19 miles and it took more than 6 gallons, over$22 of fuel. That's only 3 mpg. That truck was not full! Money is too tight to waste it like this.

CASEY M. 
Clasificación:
4.0

Jimmy at the front was a great help, very nice and helpful while we were there we had a lot of customers come in at once and jimmy let him know he would help them as soon as possible, for a Saturday morning I think they should have more help it's so much for just one person all at once.

VIOLET A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dana G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ANITA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenisha A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan K.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ch'tory b.  |  First Impressions 
Clasificación:
4.0

I ordered an appliance dolly but the store didn't have any available when I arrived. I wish I would have been told that when I booked the reservation online.

Michael L. 
Clasificación:
5.0

No complaints at all. Was very courteous.

KENNETH T. 
Clasificación:
5.0

Everthing was good thank u

JERRY G. 
Clasificación:
3.0

Do walk around with customers every time. This location tried to blame me for damage on a truck that was there when I got it. Then tried to blame me for not doing a walk around ( that's how I learned the term) Then after I followed the instructions of an employee I was asked why I didn't do it a different way. I DONT WORK for Uhaul and hadn't rented one since 2015 and that was in Dallas!!!

FLESHIA J. 
Clasificación:
5.0

Employees was polite courteous helpful. Good experience

MICAELA M. 
Clasificación:
5.0

The representative was courteous and very helpful. Made the process very easy. Would definitely use this location again for rentals.

MAYRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER W.  |  First Impressions 
Clasificación:
5.0

No need to improve because I think all is well.

Shqunta B. 
Clasificación:
5.0

Very nice and helpful staff

Laronda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE T. 
Clasificación:
5.0

I've used U-Haul several time and this place had the best customer serves.

Keith G. 
Clasificación:
5.0

Great service

DENNIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashell G.  |  Online Move In 
Clasificación:
5.0

Nothing. Customer Service was Exemplary! Keep doing what you are doing.

Marquetta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lonnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIA P.  |  First Impressions 
Clasificación:
4.0

Revaluation of rates per mile

CLEVE F. 
Clasificación:
5.0

The service and equipment was great!! Very nice staff!

Tiffany W. 
Clasificación:
5.0

El cliente no dejó un comentario.

uronda L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEKEBRA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONDALL L. 
Clasificación:
5.0

Relax the 24 hrs return rule. Implement a 1 to 2 hour buffer. Unexpected things happen. In my situation, the federal holiday closure impacted my offloading time.

JAMESW B. 
Clasificación:
5.0

Outstanding location did a great job!!!

KEITH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

This was an amazing experience, mainly due to the service provided by "Darren". He was courteous, professional and very thorough in his communications. He was VERY impressive!

LUCIEN D. 
Clasificación:
5.0

All of the people I spoke to were so courteous & helpful! I haven't seen customer service like this in a long time. They were so friendly that you can tell they really want your business. God willing, I will be back to use this uhaul & highly recommend using them!

MELINDA D. 
Clasificación:
5.0

Can't think of anything

CRISTEN M. 
Clasificación:
4.0

Sometimes really difficult to get in touch with personnel on phone. I lived out of town and couldn't always physically go to Tyler.

Alyse B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RONDALL L. 
Clasificación:
5.0

The manager and staff were verry helpful. You should be proud of these people

Larry C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary B. 
Clasificación:
5.0

Great service, Darren was wonderful and helpful.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLTON J. 
Clasificación:
5.0

I was promised a refund of $20 but they never kept their word

Ryland S. 
Clasificación:
5.0

Best uhaul owner/host I've ever seen, I hope to see again soon my friend! Zee Roma's

Njazi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derick T. 
Clasificación:
5.0

I got off the Greyhound Bus at 2616 West Gentry Pkwy. in front of the U Haul Store Only to fined it was CLOSED when I made My Reservation they didn't say anything about being Closed I had to walk 4 miles to another U Haul Location to get a truck and then drove to another location to a car trailer. Maybe A Heads Up Next Time Please

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL L. 
Clasificación:
4.0

No problems.

Harold B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven V. 
Clasificación:
5.0

Mr.John absolutely top notch sale representative!!

Carlos E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

Fantastic Experience, Manager and Staff!

TAFT III R. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY G. 
Clasificación:
5.0

I was instructed to go to location on Gentry on Friday at 4:00 to pick up my u-haul. When I got there location did not have anyone present - I arrived at 3;50 pm. Sign said open till 4:30 on door So needless to say I didn't get a uhaul. But I called 1 800 number and they made a reservation for me for Saturday at location 411 N NW loop 333 and they were fabulous! So all turned out excellent but stay away from Gentry location!!

dennis L. 
Clasificación:
4.0

The truck walked all over the road. I was very nervous driving this thing. When you add a little wind with a road walking truck…. Bad combination. It was not safe at all

Brent H. 
Clasificación:
5.0

Always professional and patient and friendly service in this location, I've used their service for 5 yrs every time I've moved !!

Kisha W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loretta O. 
Clasificación:
4.0

El cliente no dejó un comentario.

marcia s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lakesha J.  |  Overall Experience 
Clasificación:
5.0

Darren and James helped me very much am going thru some things in my life right now they were a blessing and the owner is a very understanding and good man thank yall very much

Jared S.  |  First Impressions 
Clasificación:
5.0

Very good

DANIEL M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia C.  |  Overall Experience 
Clasificación:
5.0

They kindly processed my storage agreement by phone to accommodate my late arrival. Very helpful!

Erin P.  |  First Impressions 
Clasificación:
4.0

Mr John was amazing and any situation that came about, he handled with grace and experience. The facility is well kept and clean.

Lakesha J.  |  First Impressions 
Clasificación:
5.0

My first time ever having to get a storage!!! My go to place hands down!!!

Lakreshia T.  |  Overall Experience 
Clasificación:
5.0

The your employees was helpful and knowledgeable with your policy. At both locations (Dallas &Tyler). I thank you for a pleasant experience which made my moving experience more manageable.

Cheryl W.  |  Overall Experience 
Clasificación:
2.0

This facility is difficult to enter and exit with trailers and moving vans. They should buy some of the empty parking lot next door to store the Uhaul trucks. The staff was excellent tho!

martha a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cedric m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA N.  |  First Impressions 
Clasificación:
5.0

John and James were awesome. Very helpful and attentive. So nice! I couldn't believe it! We came from out of town and had reservations for 2 storage units, one came with the truck rental and the other we had to reserve separate because we had so much stuff. John arranged for us to use one larger! Just very kind and respectful guys. I'll definitely use this location again if needed.

Sherrie B.  |  Overall Experience 
Clasificación:
5.0

John is a life saver! He immediately identified with what all I needed and was able to accommodate. My most sincere appreciation for John and James!

Sherrie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia L.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and the best price. So glad I stopped by.

robin e.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jameshia C.  |  Overall Experience 
Clasificación:
3.0

N/C

Betty W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon R.  |  Overall Experience 
Clasificación:
4.0

James and John where very polite helpful and caring. They where very professional and polite. I have no complaints the place was clean and the pricing was affordable. I would definitely recommend this facility.

Detra C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jameshia C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander H.  |  First Impressions 
Clasificación:
3.0

Unit was already overpriced, then the rent was raised

Skylin W.  |  Overall Experience 
Clasificación:
3.0

Great service... Just had to wait on getting my unit cleaned for awhile.

Betty W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stan H.  |  First Impressions 
Clasificación:
5.0

James was very helpful and I would definitely recommend the service to others.

Carleisha J.  |  First Impressions 
Clasificación:
5.0

Mr. John was exceptional and very helpful.

Tiketa O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaci N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Timeka J.  |  Overall Experience 
Clasificación:
5.0

I would come back because of the helpfulness of the staff and because when you call the number a person at the actual store picks up. They've been the most helpful staff I would imagine in a storage facility.

josh d.  |  Overall Experience 
Clasificación:
5.0

John and Jimmy went out of their way to help us with our needs.

Mary N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LETICIA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD J.  |  First Impressions 
Clasificación:
5.0

Need to fix the pot holes

Paul D.  |  Overall Experience 
Clasificación:
5.0

My only complaint is I reserved online, but when I arrived, the unit was not available even though I had a reservation. Luckily, staff at location were able to provide a different unit.

CHLOE P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK P.  |  Overall Experience 
Clasificación:
5.0

Great place and Great people

JESSICA T.  |  Overall Experience 
Clasificación:
5.0

Thank you James for all your help!!! 😊

Heath Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter H.  |  Overall Experience 
Clasificación:
5.0

Jimmy and John were there when we arrived. They were excellent. Great customer service and fast. Very informative and helpful in there work place and I instantly felt comfortable with my storage unit.

JESSICA T.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

ED G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Antionette W.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly and helpful. Would definitely recommend this facility.

Kevin L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ENDIA G.  |  Overall Experience 
Clasificación:
4.0

Gate access was not working. I will have to go back To get a gate key.

Paul D.  |  First Impressions 
Clasificación:
5.0

I was a customer for 8 years and was always treated with kindness. The employees were like family to me. Kat and Mr. John were the best.. Thanks again for securing my items. Apj

APRIL J.  |  Overall Experience 
Clasificación:
5.0

Safe and secure location. Staff was always helpful and friendly.

gail b.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Ronnie L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY H.  |  Overall Experience 
Clasificación:
5.0

Everything great communication great

richard j.  |  First Impressions 
Clasificación:
5.0

Everything was great from the first phone call to the dropping off the truck. A storage unit was included at no charge. I got more than I expected and pick up was as easy as the drop off. Great organization.

ED G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kim g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B.  |  Overall Experience 
Clasificación:
3.0

Was not happy that monthly rent is not pro rated if moving within that monthly payme t sur date. I paid for 28 days that i didnt use the unit, missed by 2 days. I feel this is unprofessional, unethical, as well as not the norm for the industry. Therefore i wouldn't recommended to others based on this.

Michelle B.  |  Overall Experience 
Clasificación:
5.0

James was EXCELLENT!!! He went over and beyond his duty!! He was very helpful!! We give him kudos and more kudos!!! He deserves a RAISE!!! THANKS FOR EMPLOYING SUCH A PLEASANT, COMPASSIONATE PERSON!!

Lauretta L.  |  First Impressions 
Clasificación:
3.0

Good experience here! I had a climate air storage and it was great. Never had any problems, went in and out spent hours at a time cleaning and organizing my storage, never had any problems.

TACARA M.  |  Overall Experience 
Clasificación:
4.0

Good, clean, safe storage facility. It's easily accessible and staff was always friendly and accommodating. This facility met my temporary storage needs.

BILL B.  |  Overall Experience 
Clasificación:
4.0

Sometimes, not often, I had to wait to get in because of the narrow driveway. I never like where the exit card reader is located, it made you get out of the vehicle.

daniel l.  |  Overall Experience 
Clasificación:
5.0

No complaints here. Quick easy in and out got done with the move sooner than expected. 👍

Paul A.  |  First Impressions 
Clasificación:
5.0

Only had it for short term use but, everyone I encountered was very helpful in the move in process and move out was a breeze.

JASON H.  |  Overall Experience 
Clasificación:
5.0

Everyone was nice and helpful while I was a customer the past few years. Gracias

DON O.  |  Overall Experience 
Clasificación:
5.0

The transition was smooth and quick.

Lindsey V.  |  First Impressions 
Clasificación:
4.0

Thank you all for the help and kindness.

Vina A.  |  Overall Experience 
Clasificación:
3.0

Due too over charged my account in July and withdraw 2 times ...not happy... Bank charges...

Rhonda C.  |  Overall Experience 
Clasificación:
4.0

good overall experience, systems down when went to get truck so bit of a wait but otherwise good.

Michelle B.  |  First Impressions 
Clasificación:
5.0

24-hr unit access is great. Great customer service.

Tammy S.  |  First Impressions 
Clasificación:
5.0

Mr.Priebe was very helpful. He was absolutely great !

Alexis W.  |  First Impressions 
Clasificación:
1.0

The place leaked and two pieces of our furniture were damaged. We spoke with the insurance for the claim and we were given funds to replace the furniture.

Jonathan S.  |  Overall Experience 
Clasificación:
5.0

This was a great experience dealing with Kristin and the staff. Thank you very much.

Ed S.  |  Overall Experience 
Clasificación:
5.0

Enjoyed the people in office grounds feel safe

ALLEN H.  |  Overall Experience 
Clasificación:
5.0

James is great, it's always a pleasure dealing with him.

Maria C.  |  Overall Experience 
Clasificación:
5.0

Very helpful people to deal with. We had 0 issues. I highly recommend Rose City Uhaul. Bill Butler

BILL B.  |  First Impressions 
Clasificación:
5.0

The guy at the desk was very helpful and polite. Enjoyed his personality. We arrived right on time and the location didn't have our information and he still took care of us.

eric a.  |  First Impressions 
Clasificación:
4.0

Thank you, Anna Williams in VA and John Priebe in TX for your awesome assistances with my move. My experience with U-Haul during my move to Texas was a God send experience. Thank you everyone again.

Vina A.  |  First Impressions 
Clasificación:
5.0

This facility looks a bit older and run down but it actually is not....once inside I found the units are very nice and clean. The manager was so friendly and helpful. A win win all around.......

james a.  |  First Impressions 
Clasificación:
5.0

Better than it was,,

BRET P.  |  Overall Experience 
Clasificación:
4.0

Gracias

coquease l.  |  Overall Experience 
Clasificación:
5.0

I had no problems grate place to store your stuff!!!😎

Henry S.  |  Overall Experience 
Clasificación:
5.0

Kristin was very kind and professional, informative and was able to arrange a second unit for me. Great experience thru the whole process.

Karen S.  |  First Impressions 
Clasificación:
5.0

Excellent staff and facilities.

Rick H.  |  Overall Experience 
Clasificación:
5.0

A very good storage facility and well knowledgeable staff. Would recommend anyone that want to store your items in a clean and safe place. Cynthia Logan.

Cynthia L.  |  Overall Experience 
Clasificación:
4.0

A little water damage from a leak from the unit next to mine.

Sharon B.  |  Overall Experience 
Clasificación:
5.0

Friendly and professional staff

Cleveland H.  |  Overall Experience 
Clasificación:
3.0

I came out to my storage unit, behold there was a padlock on the door. I wasn't inform as of when l rented, that empty storage is not made use of will locked by the management at the end of the day.

RAPHEAL E.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Susan M.  |  Overall Experience 
Clasificación:
5.0

The staff was great , they were very helpful when I needed to ask questions.

Theresa L.  |  Overall Experience 
Clasificación:
1.0

Since I cancelled this entire reservation over a month ago, there is nothing to grade your service on except for lack of knowledge.

Helena R. | Reservación
Clasificación:
5.0

Amanda and James were very professional when helping me get situated with my storage unit. They went above and beyond to make sure that I was taken care of and answered every question that I had.

Ericka J.  |  First Impressions 
Clasificación:
3.0

No comment

Lynn v.  |  Overall Experience 
Clasificación:
5.0

All staff was very professional and friendly, would highly recommend to anyone

wayne s.  |  Overall Experience 
Clasificación:
5.0

Great storage facility. Staff is very friendly and accommodating for special requests. They have security type locks to purchase for your storage unit.

Cheryl F.  |  Overall Experience 
Clasificación:
5.0

I would highly recommend this storage facility the staff was very friendly and took the time and patience with me and explain all unit's so that I would get only what I needed.

Sally J.  |  Overall Experience 
Clasificación:
4.0

I was happy with the service and the price. I will recommend this place to my friends and family and in the future If I need more storage and space I will gladly come back to this place. ¡Gracias!

Jonathan N.  |  Overall Experience 
Clasificación:
1.0

Sucks owner rude

kyle w.  |  Overall Experience 
Clasificación:
5.0

Chose it for the convenience. No issues.

maudrey h.  |  Overall Experience 
Clasificación:
5.0

The person helping us was so nice and informative.

Rachel F. | Reservación
Clasificación:
5.0

excellent service

VICKIE M. | Reservación
Clasificación:
5.0

It was very easy to find and the staff was very helpful

Theresa L. | Reservación
Clasificación:
5.0

I liked the fact that it was easy to get to and easy to find.

Theresa L. | Reservación
Clasificación:
5.0

Staff was very helpful and friendly, made sure I had everything I needed.

Delphia Elizabeth B.  |  Overall Experience 
Clasificación:
5.0

Outstanding

marcus v.  |  Overall Experience 
Clasificación:
5.0

Ninguno

GABRIELA V.  |  Overall Experience 
Clasificación:
5.0

The staff Amanda,James,Patrick & Christen were very sensitive to my needs. All of them were very helpful. Amanda has the best team I have ever encountered. James was a jack of all trades.

Carla W.  |  Overall Experience 
Clasificación:
5.0

Really like doing business here people are very friendly knowledgeable and willing to help you I need my book that says a lot ....Keep it up you guys are doing great .

Richard F.  |  Overall Experience 
Clasificación:
5.0

Front desk woman was amazing. We clicked right away both being transplants of Tyler. Very helpful & knowledgeable about the area.

KEONNA Q.  |  Overall Experience 
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