El cliente no dejó un comentario.COLIN B.
Customer Reviews for U-Haul Moving & Storage of Rochester
Rochester, MN 55901
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Anthony was there both times and super friendly. You can clearly tell he enjoys his job and has great customer service skills! GraciasERIC R.
They were short of staff.Roger D.
Get more cute attendantsTODD J.
Nothing very nice locationERIC M.
Excellent customer service.THERESA M.
El cliente no dejó un comentario.Daryl H.
quit asking me multiple times if I want the insurance.mark R.
Very happy with serviceDANIEL F.
Thank You.HASAN K.
El cliente no dejó un comentario.Kathy S.
Easy return and friendly staff. Great rental overall.MORGAN F.
El cliente no dejó un comentario.COLTON F.
El cliente no dejó un comentario.Mustaq M.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.JEFFERY H.
El cliente no dejó un comentario.jessica l. | Overall Experience
El cliente no dejó un comentario.Gregory M.
El cliente no dejó un comentario.Charles F.
Have more staff available to help on picking up and dropping off the rental.TODD W.
El cliente no dejó un comentario.CHARLES J.
Excellent service. We were 7 miles over due to what was mentioned above and the service person understood and took care of it. This is how business should be run, listening to customers.Paul J.
El cliente no dejó un comentario.Kenneth Y.
El cliente no dejó un comentario.PAUL G.
El cliente no dejó un comentario.jefztryx V.
Nothing. Your service professionals were exceptional.IAN B.
El cliente no dejó un comentario.WILLIAM B.
Excellent customer service!!! Great crew working at this location!!!!SUZANNE MAE K.
Everything was great easy and fast.only problen is I was double charged.Schiann T.
Although I went through the app to obtain my van, it was a lengthy process. I believe just going into the store would have been faster. If there is a way to improve the efficiency of the app by having fields that could be filled in a head of time would save time.Gary W.
This location is excellent and my go-to for my U-Haul needs! Thank you!!SHARON H.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.DENNIS R.
El cliente no dejó un comentario.Craig W.
Was Charged for 2 full days, when we didn't have the truck for even a full 24 hours. Truck smelled like marijuana and was dirty in the cab. The person working did not return the truck in the system and now have to deal with more bullshit from uhaul.DEREK F.
Transport worked flawlessly.Timothy N.
Have rented from here a couple of times now and they're always friendly and helpful.MICHAEL S.
El cliente no dejó un comentario.PETER K.
counter service very slowlaura C.
the staff was amazing.MICHAEL P.
El cliente no dejó un comentario.CHARLES J.
El cliente no dejó un comentario.Nancy G.
Very good customer service on site!HUONG T.
El cliente no dejó un comentario.RAYMOND L.
El cliente no dejó un comentario.George H.
El cliente no dejó un comentario.Abigail O.
El cliente no dejó un comentario.nancy K.
Quick and easy pick up and drop offValerie M.
El cliente no dejó un comentario.Susan T.
The customer service, website, and movers booked through U-Haul provided a pretty terrifying move experience. Having to take photos in the pitch darkness, the truck was backed into like a ravine. The side view mirrors didn't adjust just to name a few location specific. The website was constantly giving me errors. My movers didn't show up on time then charged me for an extra hour and damaged several of my new items. I honestly don't think it was work the money. The truck worked but it had to be an early 90s model that sounded like it was going to break down rattling and the smell of burning rubber.Ashley N.
El cliente no dejó un comentario.Veronica P.
El cliente no dejó un comentario.David W.
It was a little confusing on waiting for the approval when it said the truck was ready, other then that it was easy!Alexa R.
The employee working was cheerful, helpful and thorough.CHAD N.
El cliente no dejó un comentario.ABIGAIL S.
El cliente no dejó un comentario.Larry S.
Great service and recommendations from the staff. Very friendly.JONATHAN H.
El cliente no dejó un comentario.Wayne K.
El cliente no dejó un comentario.Amy M.
El cliente no dejó un comentario.CURTIS M.
El cliente no dejó un comentario.STEPHEN S.
The guy there locked the door when I pulled up. It was right at closing , but he was outside when I pulled inTimothy J.
El cliente no dejó un comentario.RONALD O.
The Customer Service woman was super rude and made it seem like it was my fault that the other location gave Mt the wrong invoice. I was only trying to understand why they refunded me $19.80 extra and then charged me for it again when I dropped off the truck. Super unhelpful, just told me to call the Green Bay location that I picked up the truck at.Steven K.
El cliente no dejó un comentario.JACQUELINE P.
El cliente no dejó un comentario.ELIZABETH C.
El cliente no dejó un comentario.Brenda J.
El cliente no dejó un comentario.CHRISTOPHER F.
El cliente no dejó un comentario.Mark O.
I always drop off at N Hastings St. and you always send me to Pleasant Av. You should have the Hastings address in your computer also. It's at Hastings and Birch StreetJANET L.
El cliente no dejó un comentario.Kurt K.
Staff was courteous, knowledgeable, friendly and efficient.Timothy M.
El cliente no dejó un comentario.SUSAN K.
Had an unexpected experience today...nstaller Brian found the hitch and wiring done by this business last December did not function! Apparently the installer on 12/2/2020 had not completed a final check before delivering my car to me! SO a projected 30 minute appt to upgrade me to a 7 pin electrical became a 2 1/2+ hour event! So as a customer, I endured, no,complaint because installer Brian was concerned about the failure of UHaul to have checked this last December! I hadn't towed since then , but if I had, he said there would not have been brake or turn lites !!! SCARY AS A CUSTOMER !!! There was no compensation on my part.....yet, my time if I were not retired, and in practice would have been $100 per hour. Is this fair? Bob Gielow Rochester, Minn 55906Carl G.
El cliente no dejó un comentario.DAVID S.
Whomever rents ANYTHING from Anyone, CHECK OVER EVERYTHING YOURSELF. No matter what the seller tells you, you might get screwed over with fees when shit goes wrong (not on your fault)!REBECCA A.
El cliente no dejó un comentario.Todd Z.
El cliente no dejó un comentario.Riley S.
They are friendly and helpful.RAYMOND S.
El cliente no dejó un comentario.Tyler H.
El cliente no dejó un comentario.Mark M.
Very great service.JUNE S.
El cliente no dejó un comentario.ZACHARY W.
El cliente no dejó un comentario.DAVID L.
El cliente no dejó un comentario.Sarah S.
El cliente no dejó un comentario.KELSIE ROSE W.
Very helpful staff.BRADLEY C.
Customer service was awesome as usual, I have rented from this location through the years, they always provide outstanding serviceDANIEL S.
Horrible experience! Got the wrong code for the building couldn't load my stuff into storage nobody answers the phones had to take off of work the next day to unload the truck and the storage unit was tiny so had to go back to the office. Had a appointment so had to drive back to Rochester again! Waisted so much gas so much money lost. Broke me!Tammy L.
Guys missed including a dolley, but were kind enough to drive it out to my move location for me while I was doing a time sensitive move, and therefore my move was not interrupted by having to go back and get the dolley - thanks guys!JEFFREY F.
The person who â€œhelpedâ€ my husband yesterday, 8/22/2021 was incredibly rude to him and was the same way when we returned our trailer the same afternoon. Worst customer service ever.JOSEPH S.
El cliente no dejó un comentario.MARIA M.
They were helpful, efficient and made the process very easyMARK G.
El cliente no dejó un comentario.Lorne D.
El cliente no dejó un comentario.Renee F.
El cliente no dejó un comentario.JAY J.
El cliente no dejó un comentario.chris or tedon Z.
El cliente no dejó un comentario.Raymond M.
El cliente no dejó un comentario.Jens N.
El cliente no dejó un comentario.Bengi D. | Overall Experience
El cliente no dejó un comentario.Bengi D. | First Impressions
Thanks for letting me basically live in the storage space as I cleaned out last week. Appreciate all of your help.GEORGE B. | Overall Experience
Excellent assistance!SUSAN G. | First Impressions
Servicios adicionales en esta ubicación
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