Customer Reviews for U-Haul Moving & Storage of Riverhead NY

290 reviews

2080 River Rd   Calverton, NY 11933
(Exit 72 Riverhead/Calverton on LIE to 25 East right on River Rd 1/4 mile, Across the LIE from Splish Splash Water Park)

(631) 208-3777

View Facility Map

Office Hours

  • Mon-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(631) 208-3777

2080 River Rd
Calverton, NY 11933
(Exit 72 Riverhead/Calverton on LIE to 25 East right on River Rd 1/4 mile, Across the LIE from Splish Splash Water Park)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy, Friendly and fast in and out! They even have super clean self storage at a great price with no hidden fees. I confirmed they do not raise your rent every few months like every other self storage place in the area. Its the real deal! Thanks!

Michael N. 
Rating:
5.0

There's great

Jamie F. 
Rating:
1.0

I ask for hand truck 2 of them and they where not In The truck then you guys charged my card $167 then send me a email with $94 dollars I won't the rest of my money

Jose F. 
Rating:
5.0

Everyone was incredibly kind and helpful. cleared the snow off the truck before I started driving. Would 100% use again. Truck ran great, heating inside cab was toasty. Very thankful for the convenience of UHaul services

Lisandra C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERSON M.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

JAMES C.  |  Overall Experience 
Rating:
4.0

Storage was great, but it took a little long to return the unit.

SARAH B.  |  Overall Experience 
Rating:
5.0

Great friendly staff !

james s.  |  Overall Experience 
Rating:
5.0

Great guys to deal to deal with. Thank you.

KENT V.  |  Overall Experience 
Rating:
5.0

nothing. friendly and informative

olivia G. 
Rating:
5.0

Great service truck.was.new

JOSEPHMICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

michele l.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Danielle R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan M. 
Rating:
5.0

The staff is wonderful! Helpful, knowledgeable, and respectful! Thank you for a great experience.

Lauren M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA L. 
Rating:
5.0

Coursty customer service

Abdul M. 
Rating:
5.0

You are Doing Great,We appreciate the Service and Efficient Helpful Employee's We have had your service many times and will continue for future rentals,ThankYou Debby and Bob Kortright.I Love your box's and Tape and packing supplies too.All Good Quality!!!!!

ROBERT K. 
Rating:
5.0

Nice staff and facility

james s.  |  First Impressions 
Rating:
5.0

Great customer service

ARIEL F.  |  Overall Experience 
Rating:
5.0

The entire rental process from beginning to end was perfect. The staff was friendly and extremely helpful. I would highly recommend.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sebastian A.  |  Overall Experience 
Rating:
5.0

Used this facility twice and great service from the helpful gentleman

Jacqueline M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brian F. 
Rating:
3.0

Customer did not leave a comment.

John P.  |  Overall Experience 
Rating:
5.0

I thought everything was great. When I dropped off the van I said I would use them next time I needed a rental

james L. 
Rating:
5.0

Manager Robert Wagner was very helpful.

Kevin D.  |  First Impressions 
Rating:
5.0

Helpful staff. Store was open a few minutes early which helped to get a busy moving day get started on time. Van was clean and well maintained. Great location

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Joanne C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert i.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

- a great place

robert i.  |  First Impressions 
Rating:
3.0

After returning the van I was told I had to wait outside in the rain during the inspection. Do you think I want to steal something from your store because I'm a little darker ??

louis N. 
Rating:
5.0

Very satisfied

ANTHONY A.  |  First Impressions 
Rating:
5.0

I have had a storage unit at U-Haul since June, 2016. During that 7 years I have found their units excellent. It was always well maintained. It always felt save. During the 7 years, there was only two price increases. Their hours were always great for access. They opened at 5am. I could always go before work. They were open late as well. Their help was great during my last move and their prices for boxes & bubble wrap were much cheaper than Staples. Plus they buy back any unused boxes at the same price as they sold them. I would definitely recommend them and if I ever need a storage unit again, they will be my first choice.

MICHAEL K.  |  Overall Experience 
Rating:
5.0

I highly recommend UHAUL in Riverhead . I felt very secure in having my personal belongings being safe and cared for in this storage facility. The manager and his crew are very accommodating and helpful. Thank you Rosalie Medina

Rosalie M.  |  First Impressions 
Rating:
5.0

I haven’t moved in yet, but from what I witness this far I’m quite sure I’m not gonna have any problems . Everyone was courteous and polite and my unit was clean.

Mary f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jody L. 
Rating:
5.0

Wow! This place is perfect for anyone looking to store household items or business inventory, the staff was so helpful and kind, love the space, super clean and perfect for me! Rob and his staff run a great store!

Estuardo R.  |  First Impressions 
Rating:
5.0

Everything was perfect. I can not thank the staff enough.

Eddie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Drew L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis O.  |  Overall Experience 
Rating:
5.0

He was a nice guy to work with: professional too.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

GREG P.  |  First Impressions 
Rating:
5.0

Clean, kind and helpful

Jacqueline M.  |  Overall Experience 
Rating:
5.0

Ryan was a terrific friendly customer service staff member

Linda V.  |  First Impressions 
Rating:
5.0

Bob was an incredible help for my move and my storage needs Big thank you to him And his professionalism Best Christine

christein g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosalie M.  |  First Impressions 
Rating:
4.0

Units need better lighting. The motion sensor lighting turns off if you are inside your unit and you are left in the dark

Angela B.  |  Overall Experience 
Rating:
5.0

Let them know whoever is picking up truck needs to have charge card in hand…my son picked up the truck for me and you wanted charge card for reservation which I had..my son had to put it on HIS card..otherwise everything went well..I now owe my son the money for the rental…

MARGARET H. 
Rating:
5.0

Customer did not leave a comment.

Brian D.  |  Overall Experience 
Rating:
5.0

Excellent experience in every way.

Jamie D. 
Rating:
4.0

Steering was not at all acceptable on truck.

BRIAN D. 
Rating:
5.0

It was quick and easy

THERESE S.  |  First Impressions 
Rating:
5.0

Rep behind the counter was polite , calm , and helpful. It was first thing in the morning with a crowd. Guy just remained calm and still very polite. You just don't see a professional like that too often anymore.

David O. 
Rating:
5.0

Facility was very clean and well maintained.

Korinthia M.  |  First Impressions 
Rating:
5.0

The people here couldn't be more helpful, accommodating and efficient. My experience from beginning to end was always pleasant and easy. Id definitely recommend or use again.

Whitcombe G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gordon S. 
Rating:
5.0

Customer did not leave a comment.

William C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eugene M.  |  Overall Experience 
Rating:
5.0

The only thing that could be helpful is a motion operated light inside the rental unit. Perhaps one that will turn off automatically when no movement is detected. Just in case tenant forgot to turn light off when leaving. Staff was great.

Brenda M.  |  Overall Experience 
Rating:
4.0

Staff members were great. Friendly and helpful.

Martine S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Scott was great and the other 2 gentlemen were as well. My storage unit was convenient and well light clean and easy to access. I would definitely recommend this storage center to anyone. Thank you guys again you were all so helpful and pleasant!!

Rebecca S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herbey C. 
Rating:
5.0

Great service,would use again

Michael N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent N.  |  Overall Experience 
Rating:
3.0

Too expensive

Jamie F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mario B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet P.  |  First Impressions 
Rating:
5.0

Great staff! Unclear if climate controlled space is climate-controlled. It was 100 degrees inside.

THOMASW IV W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Linda S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Silvia Q.  |  Overall Experience 
Rating:
5.0

They were extremely helpful and answered all of my questions!

Jill M. 
Rating:
5.0

Customer did not leave a comment.

Aubry S. 
Rating:
5.0

Office staff were extremely helpful, cooperative, and congenial. Thank you

John N.  |  Overall Experience 
Rating:
5.0

I like to point out that Scott from the Calverton office was extremely polite and helpful and a pleasure to talk to! Also having the carts in each building is very convenient when moving in as well as moving out appreciate the thought for having that lined up thank you. William C. Van Helmond

William V.  |  Overall Experience 
Rating:
5.0

Person at Calverton Desk He's an Amazing Guy

Silvia Q.  |  First Impressions 
Rating:
5.0

Scott was an absolute pleasure to deal with when I picked up the trailer. You have a gem in him! Dropping the trailer off was super easy. Rob is a great guy to deal with. Overall I'm beyond completely satisfied with my experience at this location. I will definitely use them anytime I need a truck or trailer moving forward.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

MARKMARIAN M. 
Rating:
5.0

Robert was excellent in helping me handle the trailer pickup and drop-off. Couldn't recommend them enough.

Justin S. 
Rating:
5.0

Customer did not leave a comment.

Thomas S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda r.  |  Overall Experience 
Rating:
5.0

I found Everyone at this uhaul store to be very professional/ courteous especially Scott. He went above and beyond to make sure we had everything we needed will definitely used this store again.

Gwendelyn A. 
Rating:
4.0

Interior lighting within units could be improved

Jerry C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwendelyn A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amal C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Catherine W. 
Rating:
5.0

Customer did not leave a comment.

dennis l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lilliam E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert B.  |  First Impressions 
Rating:
5.0

The agent Scott Sessions was wonderful. He was extremely helpful and a pleasure to deal with. Your company should be proud to have an employee like Scott.

MARIODOMINIC B. 
Rating:
5.0

Nothing. Great customer service!

STACYDIANA N. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE S. 
Rating:
5.0

Easy to set up online, easy access, clean plus a convenient moving van and Rob the mgr, was professional, nice, answered all my questions. So far, good experience overall. Recommend

dan f.  |  First Impressions 
Rating:
5.0

Truck didn't start but the staff was very accommodating. They made up for the bad experience.

LINDA W. 
Rating:
5.0

Customer did not leave a comment.

Leonardo L. 
Rating:
5.0

Customer did not leave a comment.

Jeff H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVIDWILLIAM A. 
Rating:
5.0

The storage unit was very clean and had convenient Access. The staff was wonderful & very helpful.

Patricia K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Giles M.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and van that I rented was clean and worked perfectly for my need.

FRANCISCO JR R. 
Rating:
5.0

Customer did not leave a comment.

Collene R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David A.  |  Overall Experience 
Rating:
5.0

Great customer service, would definitely recommend to friends and use again. Best Uhaul Storage facilitaty I've ever used.

JOSEPHPATRICK N. 
Rating:
5.0

Customer did not leave a comment.

SHERRY Y. 
Rating:
5.0

Excellent service

DANIELJ S. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
3.0

The service person at the counter when truck was returned really lacked customer service skills. He was grouchy and rude

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

John o.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeffery J.  |  Overall Experience 
Rating:
5.0

The guy in the office dis a great Job, the best service, I am so happy about that, excellent service.

JOSHUAMANUEL L. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Jay P.  |  Overall Experience 
Rating:
5.0

Friendly and accommodating staff. The facility is secure, clean and well maintained. Highly recommended.

Dean F.  |  Overall Experience 
Rating:
5.0

Rob was always helpful and runs the facility really well.

DANIEL D.  |  Overall Experience 
Rating:
1.0

I booked a rental that was confirmed for 6:30am Sep 25 at: FANNING & BRUSH 4359 SOUND AVE RIVERHEAD,NY 11901 When I arrived, the facility was closed, they had not enabled 24/7 share access for me to get the vehicle and I had to wait on hold for an agent at u-haul for over 30min. The agent rebooked more for the Calverton location. The Calverton service was fine, but I was 90min behind my scheduled time to move in two towns and had to pay movers more than contracted because of all the delays. This was an absolutely terrible experience with u-haul and I will actively dissuade friends and family from using the service in the future!

Kristen L. 
Rating:
3.0

Great manager!

Ian V. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

DAVIDN O. 
Rating:
5.0

Customer did not leave a comment.

John O.  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff, A pleasure to do business with.

Martin B.  |  First Impressions 
Rating:
3.0

Fix this leak... its terrible I spent 6 months wrapping and packing items only now to have to unpack all the wet ones and make sure none of my items got damage and now have to repack them

Johnny D. 
Rating:
5.0

Customer did not leave a comment.

Peter M.  |  Overall Experience 
Rating:
5.0

Very happy that I chosed U-Haul Moving and Storage Of Riverhead.

Virginia S.  |  First Impressions 
Rating:
5.0

Always a pleasure to work with.

Deirdre B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SIIKA Z.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Y.  |  First Impressions 
Rating:
5.0

Special thank you to Scott!!! He is a great asset to your operation.

Margaret D.  |  Overall Experience 
Rating:
5.0

Excellent service.Scott was the man who handled the transaction. Knows his stuff,pleasure to work with.

RONALDA R. 
Rating:
5.0

The truck I use could use a little front-end work, the steering was loose and made the truck wander out of Lane.

marcus N. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD R. 
Rating:
5.0

The attendant was very friendly and helpful

DAVIDMICHAEL A. 
Rating:
4.0

Staff is friendly & professional

Joseph S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

To the dealer, ask customer for updated/correct email!!! If Uhaul truly cared what the customer's input was, my email would not be connected to this customer, PLEASE REMOVE MY EMAIL FROM THIS CUTOMER!!! THIS IS NOT THEIR EMAIL/UPDATE WITH CORRECT EMAIL!!! U-MOS!!!

EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Robert was polite, helpful and patient. The unit was clean. We have yet to move our items in to our unit, but all seems in order.

Emma C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary K.  |  Overall Experience 
Rating:
5.0

Easy to move in and friendly staff to help when needed.

David A.  |  First Impressions 
Rating:
5.0

I wish there was not the extra fee for 24 hour access.

Theresa C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Igor K. 
Rating:
4.0

Customer did not leave a comment.

TERESA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William c.  |  First Impressions 
Rating:
5.0

Christine set me up yesterday Tuesday 11th for my site B 138. 5x5 room She was so professional. Helpful. Kind. Caring and made working with uhaul again so easy. She is the Best!

Katrina F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francesca V.  |  First Impressions 
Rating:
5.0

Scott customer Service was outstanding. He took excellent care of me. And everyone that helped me over the phone was outstanding too !!! 5 stars !!!!

Edward B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carl B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

I would have perfected a Ford 250 instead of gmc

ROBERTK I. 
Rating:
5.0

Customer did not leave a comment.

Michael N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEENA H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
3.0

The front desk staff are very courteous and respectful. Great people.

Gregory H.  |  Overall Experience 
Rating:
5.0

Always Helpful And Accommodating for my Needs,Never have to wait,the service is Great and highly recommend this location,the people who work there are knowledgeable and pleasant.

ROBERT K. 
Rating:
5.0

The experience has been Good!!We keep coming back,you are close to me and very dependable,I highly recommend the company U Haul for vans and supplies.Thank You,Kortright Family.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

dennis l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHAD S.  |  Overall Experience 
Rating:
4.0

My only criticism is the lack of lighting in the storage units.

Jerry C.  |  First Impressions 
Rating:
5.0

Scott was a great guy and our check in process was wonderful because of him!

Lisa D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa G. 
Rating:
5.0

Everything went smoothly and the service couldn't have been better.

WALTER L. 
Rating:
5.0

Thank you UHaul for taking care of my storage needs while our future home was being built. You have went above and beyond and I will most definitely use your service again in the future.

Elizabeth O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melvine R. 
Rating:
5.0

Always friendly and courteous staff. Units both exterior and interior units are clean and dry. Temperature controlled interior units are very helpful and useful. Well maintained facility for the year or so we were there till we found a house

Mark S.  |  Overall Experience 
Rating:
5.0

Scott helped use with everything . A really nice guy and made our experience very easy. We left the facility very excited about our storage unit.

Judith Z.  |  First Impressions 
Rating:
5.0

Manager is super nice and helpful. He is an asset to the company.

JOSEPH D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD A. 
Rating:
5.0

Both Scott and Robert were helpful and make renting storage easy and unit was easy to locate and very clean. Gates opened and closed fine, cards worked. Happy moving stuff into storage experience.

Lloyd S.  |  First Impressions 
Rating:
5.0

Very patient attendant

Carolyn C. 
Rating:
5.0

Whole process is very simple. The van was in great shape and perfect for moving the couch and other assorted items. We definitely do it again.

Steve F. 
Rating:
5.0

Customer did not leave a comment.

ROGER B.  |  Overall Experience 
Rating:
5.0

Nothing,always a great experience

danielle W. 
Rating:
5.0

Rob was very helpful and very attentive to our needs it was a very smooth process. we would hope to get a second unit when available so we can move other furniture to your storage then a competitor which is not half as clean and easy accessibility like yours.

James W.  |  First Impressions 
Rating:
5.0

I think all the guy say was perfectly clear i understan everything very fast all process

GLORIA F. 
Rating:
5.0

Robert was very helpful and kind. Always a pleasure to deal with. Thank you! The process was easy. Convenient location for me.

MADELINE C.  |  First Impressions 
Rating:
5.0

The Staff is excellent and efficient ,with all my needs.I appreciated how fast this was all completed.There was no surprises with additional fees.I would highly recommend this truck rental to my friends and family,the gentlemen who prepared my rental should get a raise ,this is the second time he has prepared my rental, All employees are Great!!!I also buy my moving and mailing supplies at the Riverhead Office.Thank you Robert Kortright.

ROBERTH K. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Robert was extremely helpful. It was a very easy process.

David H.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful, very well maintained.

Maryann D.  |  Overall Experience 
Rating:
5.0

Very professional and helpful without being aggressive! Highly recommend the use of this business for moving needs as well as storage!!!!

ROBERTH F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEORGETHEODORE R. 
Rating:
5.0

The man I dealt with was probably one of the nicest most professional people I have ever dealt with

Maria O.  |  First Impressions 
Rating:
5.0

Renting this van,was fast and priced reasonable and simple,the van was clean and comfortable,I Had a good experience with the staff very knowledgeable and I Had a very Good experience for the first time renting this van,I will go back Again and Highly recommended to my friends and family.

ROBERTH K. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
4.0

Customer did not leave a comment.

Beverly H. 
Rating:
5.0

Customer did not leave a comment.

john g.  |  First Impressions 
Rating:
5.0

The Gentleman I dealt with through the whole experience was great. I think his name was Scott. He was super friendly and very helpful. So thank you for that.

JOHN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Full Care S.  |  Overall Experience 
Rating:
5.0

Wagner was very helpful.

Robert B.  |  First Impressions 
Rating:
5.0

excellent customer service!

ELIZABETH C. 
Rating:
1.0

It took 1.5 hours to check in I was double charged at end.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

MICHELE L. 
Rating:
4.0

We did not realize we could not LEAVE the facility after 10pm. Our truck was locked inside over night. Maybe have flashing lights jusr prior to 10pm closing so customers know the gate will be locked

Jeanne T.  |  Overall Experience 
Rating:
4.0

storage fee to high

Richard N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John S.  |  Overall Experience 
Rating:
5.0

The gentleman helping us was professional and friendly! Nice dealing with him!

Stanley H.  |  First Impressions 
Rating:
5.0

We first called the 800 # and spoke to someone who was only interested in signing us up but not giving us any truthful information. The call center is terrible, absolutely NO customer service . Almost did not go to the location but took a ride. Robert Wagner the manager was VERY helpful and straight forward. It was because of him and the spotless facility that we rented and purchased some supplies.

ROGER B.  |  First Impressions 
Rating:
5.0

Best storage experience by far. Honest, helpful staff who knew me and were pleasant and proficient and helpful. Highly recommend