El cliente no dejó un comentario.JORDAN W.
Customer Reviews for U-Haul Moving & Storage of Riverdale
Riverdale, GA 30274
(Between QT Capt D's and Home Depot)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MATT T.
El cliente no dejó un comentario.Scott T.
Very good customer service always greeted with a smile him hello just love comeing to that locationMIRIAN W.
El cliente no dejó un comentario.CARLOS B.
El cliente no dejó un comentario.janine nicole s. | Overall Experience
El cliente no dejó un comentario.MAWUKO A.
El cliente no dejó un comentario.JHAMIEL H.
The vehicle and customer service was great. Thank you for assisting in my time of need.ELIZABETH C.
Once again Huge let down from Uhaul.. i honestly wasnt expecting anything different. Been renting with Uhaul for years litteraly. everytime i do its always a F... UP. Always!CLAUDETT J.
Everything was great Mr. Semaj, was the only cashier, Saturday morning. His polite and very respectful. Mr Semaj, move his line of customers very swiftly. Mr. Semaj, Thanks I was having a terrible morning but you helped me and I am grateful for all you do to serve the public. ðŸ¤-ALTHEA J.
Thank you for your help. You're always right on time!ERICA J.
Keep lakeisha very super individual loved her spirit very good customer service she made wanna work thereSharon T.
When I attempted to return the vehicle with a full tank of gas I was unable to because the gas tank opening was broken. Upon arrival back to the location the management officials told me it was my responsibility to find a way to get the vehicle gassed up so I was charged the premium gas rate. Since they were aware of the defective gas tank before I rented the vehicle, why would they rent it out. WHERE DID CUSTOMER SERVICE GO?John M.
El cliente no dejó un comentario.SHEILA S.
Continue to give excellent customer service and keep those kind and smiling employees.HERBERT P.
No Improvement neededQUOVADIS B.
The woman that helped me was really nice and efficient at her job. I super appreciate the great business!Brittany M. | First Impressions
The staff are professional in their service.JUDITH W.
FOZZY IS RUDE!!!!ERIKA W.
El cliente no dejó un comentario.MEKO A.
El cliente no dejó un comentario.alexis B.
Keep doing what your doingCARMELITTA H.
El cliente no dejó un comentario.ROSETTA N.
The staff was very nice and friendly I will rent from them again Only at this location Thanks Keisha and TameraEdward J.
I reserved online..pick up and drop off was a breeze.MICHAEL P.
El cliente no dejó un comentario.DETRA F.
El cliente no dejó un comentario.janine nicole s. | First Impressions
El cliente no dejó un comentario.MICHALLE D.
Excellent job this locationWALTER S.
El cliente no dejó un comentario.VIVIAN M.
I would like to send a big thank you to all the members at the location on Hwy 85 Riverdale GA. Special thank you to Mrs Lakisha for awesome customer serviceROGELIO R.
El cliente no dejó un comentario.JUAN R.
El cliente no dejó un comentario.WILLIE C.
Nothing.. I was impressed clean truck and the young lady that helped me was very professional.. OutstandingCURTIS F.
I appreciate the two associates I worked with when I checked out the cargo van. I believe their names were Ms Tunisha and Mr Devonte. Please check the records who were working when I checked van out on 4/26/21 at 5:12pm. Please thank them for me and know they were very professional and courteous. I will continue renting from this location. ¡Gracias!MARILYN D.
El cliente no dejó un comentario.MELISSA K.
Poor customer service over charge for fuel change location without notify customerSHONTAE B.
Staff was awesome!!!TERRY S.
Nice Coustumer serviceAZEEM Q.
El cliente no dejó un comentario.Alexis B.
The service was great when checking the truck out, but when I ve to check it in another associate was kinda rude when speaking to me. It was her tone.TERRI S.
El cliente no dejó un comentario.DELORES Y.
Next time the system crashes, have some kind of backup that doesn't involve technology, there should be some sort of paperwork or paper pad that allows your business to keep going despite system crashes.ROY P.
El cliente no dejó un comentario.CHARLES P.
El cliente no dejó un comentario.LAMIN S.
My reservation was for 5 a.m. in the morning using a self-help option . My reservation requested a appliance dolly to be on the truck which it was not. Because of this I wasn't able to move my appliances until later that morning when the U-Haul office open . I asked the customer service rep in the office for more time with the truck since I lost 4hrs off moving time by not having the dolly and he told me know if the truck rental was not back I would be charged he said he would just charge me for the mileage but that didn't happen I paid full price.Steven J.
I was given the wrong lock box code could not get my truck until this morning at 715 I am now late for work the costumer service this morning was very understandableCARMEN F.
I arrived early yet the vehicle was not ready, returned the rental early but the computer system was down, I should have received a small refund.Toriano T.
I had to go all the way to a site 20 minutes out of the way when there was a U haul place literally ON MY WAY to where I needed to go that had SEVERAL of the trailers I needed to rent and was far closer in Peachtree City GA. Your site never even LISTED that spot!JOHNATHAN A.
Great alwayssammy L.
El cliente no dejó un comentario.DAVID C.
Answering the phone would be a great help especially when agent brief customers to call local local office to make changes to contract.LAZARUS K.
El cliente no dejó un comentario.mike G.
El cliente no dejó un comentario.JULIA P.
El cliente no dejó un comentario.Sierra P.
El cliente no dejó un comentario.DERRICK W.
El cliente no dejó un comentario.GREVELL B.
El cliente no dejó un comentario.MALANI M.
El cliente no dejó un comentario.BRIAN F.
I appreciate everyone!!KENEDRA H.
The staff that helped me on the inside was really nice and helpful but tge person that was checking us back in was very rude.TANGIE M.
I believe her name is Ms. Lakeisha, she was amazing. She went above and beyond to assist in every situation. May God continue to blessings her every step of her life.parcede c. | First Impressions
The lady took my key, told me I was free to go and then checked the truck in after it was due to return. They charged me for an extra day. They also charged me a random damage fee even though I had the insurance provided by Uhaul.JAKARAH E.
That's a hard question to answer because everything was on point. I was helped my tynisa. She was very nice and helpful!! If I ever have to rent anything from U-Haul I'm going to the Riverdale store and will be asking for her. Thanks u-haul.JESSIE B.
Everyone was very professional and politeVALARIE S.
El cliente no dejó un comentario.Tommy V.
El cliente no dejó un comentario.ALANDRE B.
El cliente no dejó un comentario.GLEN R.
Over charged me for fuel...RODNEY M.
Keep up the good job you guys are doing.JIMMY H.
El cliente no dejó un comentario.ALEXIN W.
El cliente no dejó un comentario.DADRELL F.
El cliente no dejó un comentario.Alicia B. | Online Move In
None VERY GOOD customer serviceANTONIO T.
Nothing continue doing what you do handling your businessJIMMY H.
El cliente no dejó un comentario.Tamia C.
Make sure the windows can roll down update the u haul trucksJEANETTE J.
El cliente no dejó un comentario.GWENDOLYN T.
The young black man was there á‹‹áˆ°was very rude and I need to make a complaint on himDelroy B.
Waited an hour for a vehicle because they couldn't locate the keys. Asked about reservation guarantee and GM offered $19.95 off for rental and said it would be notated. Returned vehicle and no discount applied. Very disappointed FozzySIERRA E.
El cliente no dejó un comentario.Erika K.
El cliente no dejó un comentario.SHARMELLE T.
The website for online check in was not woking correctly. Myself and a few other people were all standing in the parking lot 30 minutes after the location closed, struggling to share with each other how to check our vehicles in. The link in the email was not valid and neither was the QR code posted on the building.LORI M.
El cliente no dejó un comentario.WILLIAM B.
Personal amableDaniel K.
Takes entirely too long to complete any task at the customer service desk. I waited in line over 30 minutes before getting assistance. The units do not have lights. The parking lot is entirely too small. You can't even get the 26' foot truck down the aisle to your unit. I was not able to access the climate controlled unit with the code I created. I had to wait for someone to let me in and I was not able to get into my unit after hours because my code didn't work.Keturag G. | Overall Experience
El cliente no dejó un comentario.RAMON S.
Overall ,great experience no issuesHANDEL W.
They charged me 20 miles when I only drive 2 miles both ways equaling 4miles. And refused to refund me. Not happy ðŸ˜'KINDALL S.
El cliente no dejó un comentario.MARY E.
Lower the price per mile rate for your vehicles. $0.99 per mile is outrageous. For this reason alone, I will probably not use a U-Haul again. A $0.99 per mile rental rate tells customers without actually saying it, that U-Haul discourages medium & long distance moving.Milton D.
El cliente no dejó un comentario.KEITH J.
El cliente no dejó un comentario.QUENTIN A.
El cliente no dejó un comentario.Dwayne B.
El cliente no dejó un comentario.VLADIMIR L.
Pickup time was actually closer to 1 pm but paperwork said 12noon.Vicki D.
THE RENTAL. OVERALL. WAS ABOVE AVERAGE. *** WHEN RENTING. ** I. RETURN FOR THE FIRST TIME. *** I DID NOT KNOW WHERE TO LEAVE THE KEY. ** I. LOOK. AND. LOOK. ** THE. CUSTOMER. SERVICE ****DID. NOT GIVE ME THE TOUR OF WHERE TO DROP THE KEY.** OTHER THAN THAT. **, EVERY THING WAS GREAT. *** MY LAST EXPERIENCE. USING UHAUL.** I. LEFT A ACK BAG. ** BOOK.**THEY. CALL ME AND ASK ME. TO. PICK. IT. UP. ** TOTALLY. HONESTY. ** I. DO APPRECIATE. ALL OF. THAT..*** THANK YOU. FROM. HORACE. MCBURSE. JR. 470 332 7776. OR. 404 7476224...HORACE M.
El cliente no dejó un comentario.LASHANNON D.
Very nice and excellent service Need parking space for customersTYRONE S.
Inventory was low. It took entirely too long to check in. Storage unit does not have light. Aisle to drive down are very narrow. You can't even get all of the UHaul equipment down the aisle (26'foot truck).Keturag G. | First Impressions
El cliente no dejó un comentario.VALENCIA C.
Customer Service was, GREATDanny B.
I was overchargedROBERT E.
THANK. YOUHORACE M.
I paid for a unit, the door was broken and the unit looked bad. Returned it the same day, got my money back and was still being called a few days later about the storage unit not being paid for. Uhaul never ceases to be unprofessional. Would NEVER recommend.kimalya c. | Overall Experience
El cliente no dejó un comentario.regine s. | Overall Experience
I did not have any issues with the staff or the climate-controlled environment of this facility. I appreciate the opportunity to store my personal belongings. Thank you again!monique b. | Overall Experience
El cliente no dejó un comentario.David S. | Overall Experience
El cliente no dejó un comentario.Nikki K. | Overall Experience
El cliente no dejó un comentario.JENNIFER S. | Overall Experience
Staff was wonderful went above and beyond for meWhittnie T. | First Impressions
El cliente no dejó un comentario.Angelica W. | Overall Experience
El cliente no dejó un comentario.Ashanti S. | Overall Experience
Excellent experience overallDavid S. | First Impressions
Overall terrible experienceCorlis S. | First Impressions
El cliente no dejó un comentario.Carla C. | Overall Experience
El cliente no dejó un comentario.EARNESTINE D. | Overall Experience
El cliente no dejó un comentario.Angelica W. | First Impressions
Thank you for your business. We were satisfied.Rondah P. | First Impressions
El cliente no dejó un comentario.larry w. | Overall Experience
El cliente no dejó un comentario.Natalie k. | Overall Experience
El cliente no dejó un comentario.Carla P. | Overall Experience
The front desk staff was friendly and helpful. The outside male attendant was Not not offering no assistance to help unhook the car dolly. He told me to call road side assistance. I am a 66 year old senior, I paid $20 for assistance with help with the car dolly, plus insurance and did not receive it. I was very disappointed in U-Haul!Jean b. | First Impressions
Overall my experience was good. I feel as long as I was with you all Uhaul never offered a dicount, a skip payment. Also the assistant manager Shmar is rude, and disrespectful. He acts like he can't speak and he always has his phone in his face. All other attendants where pleasant and helpful. All personnel need to learn the policies because i got several different responses before i left about how I had to close my account out. Thank you for taking good care of my belongings. I made sure my unit was cleN, I took pictures. Ms. MouranTANYA M. | Overall Experience
Good storage and great staff.William M. | Overall Experience
The customer service i received Tuesday, Aug 11th was phenomenal. The staff was very knowledgeable. professional and pleasant. I was completely clueless about getting a storage and they made the process easy which called my nerves before a busy day of moving. Also, I called before coming to the store and staff member LaKeshia was extremely nice and helpful on phone as well as in person.shani c. | First Impressions
El cliente no dejó un comentario.charlie t. | Overall Experience
El cliente no dejó un comentario.RONALD Q. | First Impressions
El cliente no dejó un comentario.RODRICK B. | Overall Experience
This place is unprofessional and had horrible service and customer service. I would not recommend this location to ANYONEShamika M. | Online Move In
El cliente no dejó un comentario.Crystal B. | First Impressions
Waited almost 2 hrs to get a unit.I rented a truck earlier that morn to go pick up some furniture reserved a unit once I found out what size I needed I wasn't able to get anyone on the phone to confirm reservation so when I got there with moving company they had to wait 2 hrs before they could unload truck that costed me an extra $120.00]. And the staff was rude.I wasn't given any direction as to where the unit wasrussell j. | First Impressions
Great experience and a uhaul employee helped my people organize in my storage units. He was nice and helpful. When leaving we did it alone with no assistance but we needed none. My movers did fine. Easy access in and out. Thank you great experience.Rhonda M. | Overall Experience
Staff was friendly and accommodatingToni R S. | First Impressions
Well done.Leo H. | Overall Experience
El cliente no dejó un comentario.marvin s. | Overall Experience
El cliente no dejó un comentario.LASAUN D. | First Impressions
My experience overall was less than satisfactory.TRACY K. | Overall Experience
Never kept there promises one person said one thing and someone else would say another. The associates are VERY playful with one another in the presents of customers, and from that when they are told something it's forgotten and NOT place in your files/computerized file. Then you may have to pay for their mistakes at the time of payments.WANDA E. | Overall Experience
El cliente no dejó un comentario.Daviya W. | Online Move In
El cliente no dejó un comentario.Andres C. | Overall Experience
El cliente no dejó un comentario.sharon b. | Overall Experience
El cliente no dejó un comentario.Bayivi D. | Overall Experience
I moved my belongings out of the outside storage unit to an inside storage unit because some of my belongings (books) had mold on them due to water that had come into the storage unit.Toderick T. | Overall Experience
El cliente no dejó un comentario.sharon C. | Overall Experience
El cliente no dejó un comentario.Wyvenne R. | First Impressions
I rented a truck from you'll around 9:30am and returned it 1:30pm. Call back 5pm checking for total, was told truck wasn't back,talk with manager. He said truck was back but wasn't check in. Worst exZachery M. | First Impressions
The manager & staff responded to all my questions & helped me get situated quickly.Gerandin H. | Overall Experience
Personal dolly came up missing and my 5x10 storage locker produced 4 boxes containers with soaked bottoms. Because I'm exiting the country for a time it caused me unnecessary hardship to file a claimronald c. | Overall Experience
NingunoVINCENT J. | Overall Experience
Some of the staff at this location are not friendly and could benefit from customer service retraining!shelia h. | Overall Experience
They are very unprofessional an dont speak or acknowledge you i was over chargedFelecia H. | Overall Experience
I reserved a climate storage & truck with appliance dolley at pick up. no dolley. Arrived with load no storage available had to relocate to another storage facility not uhaul related. Very unorganizedEbony T. | Overall Experience
The advertised monthly rate was $20 less than the rate the sales associate charged me.Priscilla F. | First Impressions
Coursty & cleanANTOINETTE L. | Overall Experience
Things went finecassandra c. | First Impressions
The team in here was great! Even after having to deal with a customer who was overreacting they were still a awesome!Jennifer R. | First Impressions
Move out date 7/30/2019Nicky H. | Overall Experience
The staff was fine it was fozzy That was very not friendly an i was a customer for a year an 7 months an i will not be coming back cause of his ruled ways an i never got got smart back or anythingtrelisia W. | Overall Experience
The manager Rhonda was not very helpful or supportive of her own employee in training. The young man did his best despite not being properly trained. The card for access did not work, Inconvenient setTankya S. | First Impressions
Joy was awesome. Thank you so much.Tiffany M. | First Impressions
Service was great and professionalJoan B. | First Impressions
Couldn’t even get my unit open I was supposed to unpack my truck tonight but now I won’t be able to and now I’m going to get charged an extra day!!!Yvel L. | First Impressions
Great customer service experience, kind, knowledgeable, and courteous.Ernest J. | First Impressions
Best for truck rental and storage.TAMARA B. | Overall Experience
I paid extra for climate control ... Meaning inside the facility. It was always hot and stuffy. I told the manager an nothing was done about the whole 2months my belongings was thereJamal J. | Overall Experience
My problem is with u haul in that 2 weeks in a row you didn't have the size trying suck that I wanted so you went up in size and price. That is what will make me go with another company rather than UEthel M. | Overall Experience
Because they didn't show me the storage before I got it which my stuff wouldn't fit also they told me I had to pay for storage right then that was not was told to me.michelle f. | First Impressions
no commentRg M. | Overall Experience
I was placed on hold several times for long periods of time. I rented another storage area on Saturday 5/4 and when I arrived with my belonging and ready to put them in in storage the unit was lockedTHERESA C. | Overall Experience
I Could only access my storage during business hoursTara B. | Overall Experience
Everyone was extremely helpful, kind and understanding. Thank you very muchEthel M. | First Impressions
I reserved a space over the phone but when I got there it was still being used. There was not another one available, so I had to find somewhere else. They didn't seem concerned or botheredJoseph W. | First Impressions
Shanika J. was awesome she knows her stuff. she help us when we moved in to our storage unit and to move out. the team was a big help too.adief a. | Overall Experience
The workers are very kind, and helpful.evette l. | Overall Experience
Miss Joy showed more than enough concern about my needs. She was more than 100% professional at her job and I thank her very much as she motitasked in taking care of me and others.fredrick p. | Overall Experience
I appreciate Management and how well they handled any challenges I had with payment arrangements and customer service,Great!KEVIN S. | Overall Experience
I went there 15 min after store opened. The line was almost to the door with just one person working behind the counter. I was there over an hour in the line just to get a storage unit.Tara B. | First Impressions
I've been renting with you for 17 years and I'm still renting only in a smaller unit price increases are understandable but after 10 years you would think I could be put on a rental freezeKERRIE W. | Overall Experience
Thank y'all for a great service. Made it easy and convenient too!Cynthia w. | Overall Experience
No bulb in storage unit. Could not gain excess to outsde unit. Poorly trained staff.Steven T. | First Impressions
It was a very bad experience for me I waited almost 30 minutes for a utility dolly to get put in the back of the truck then was assigned the wrong unit to store my stuff in very aggravatingKEISHA G. | First Impressions
Great staff at the Riverdale Uhaul location. Clean trucks, nice atmosphere. The branch was busy from the time I walked in, and they served every customer on site and by phone with professionalism.Larry B. | First Impressions
@Edwin R. | Overall Experience
N/arico b. | Overall Experience
A1 service!!!quevas h. | Overall Experience
Poor customer service and I will not be using them in the future.Paris A. | Overall Experience
I had reserved a truck for 24 hours, when I went to pick up the truck, I was told I could only have it for 6 hours. My reservation was at 12:30, it took over an hour to process out. UnacceptableERIC D. | Reservación
Great customer service from staff!jasmine s. | Overall Experience
no problem at all. Thank youAnita D. | Reservación
Very Professional Staffsherry w. | Overall Experience
Everything was greatCARLA P. | Reservación
The facility did an excellent job I am more than satisfied with the service.Marie j. | Overall Experience
The young lady who assisted me through the process was AMAZING. Unfortunately, I forgot her name to give her her deserved accolades, but she earned it.Kimberly G. | Overall Experience
The entire staff was very helpful and pleasant especially Reecy. She was attentive and just overall excellent customer service.innocenishea c. | Reservación
I was treated bad from day 1. Paid online, got there, no unit, waited hours. No calls returned ever. Made payment arrangement. Then got email my unit sold & I owe money? Traumatic for a disabled vet!!Andrea W. | Overall Experience
The Manager is awesome, and very helpful, great customer service skills to each customer. But the young lady at the desk she as an attitude problem,I would give the business a thumbs up.KATRINA W. | Overall Experience
Rats damaged/poo & pee all over my property and I was not in the facility a whole month. I'm very disappointed in Uhaul at the moment. My family and I have already been through enough stress in home.anya m. | Overall Experience
the service was exellent the unit got mold on all my mattresses and furniture, but i was offered insurance more then once so shame on me.. so even though my things were damaged CS was great !!!reginald t. | Overall Experience
You'll are great! Thank you.Tisha T. | Overall Experience
Very Satisfactory other than customers should have 24 hour access .faith e. | Overall Experience
I have tried to make an online payment. I have made several long-distance calls to this branch of Riverdale, GA. My account for unit 2042 has not been located by staff. How to pay?RODNEY T. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!