Comentarios de los clientes para U-Haul Moving & Storage of Richmond

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Richmond

Clasificación general:

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Dakota A.
Clasificación:

My receipt said it cost 400 something but the U-Haul has tried taking like 600 off my card

Kasey H.
Clasificación:

El cliente no dejó un comentario.

chris W.
Clasificación:

The reservation was made over the phone with the Richmond location. When we arrived to pick up the truck, the location was closed up and no one available. After an hour of being on the phone, and differing excuses someone came to check out the truck. Now over a week after the truck was returned, an additional 430.99 was charged to my CC. The original charge should have been 170 on the 15th and a secondary charge for any extra miles on the 17th. There is a charge for 51 on the 18th and 230 on 21st that are still pending. No compensation was made for the hour and a half I had to wait to get the truck i reserved. Never was it mentioned on the phone that there was an after hour or early pick up available resulting in renting for an extra day and now over $700 charged to my card that I now have to fight to get credited.

Tina K.
Clasificación:

El cliente no dejó un comentario.

Tobey G.
Clasificación:

El cliente no dejó un comentario.

Brian H.
Clasificación:

El cliente no dejó un comentario.

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