Customer Reviews for U-Haul Moving & Storage of Pueblo

3,257 comentarios

4030 Carruth Ct   Pueblo, CO 81008
(1-25 to Exit 102 head East Right on Dillion Dr Right on Carruth Ct)

(719) 546-1826

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 546-1826

4030 Carruth Ct
Pueblo, CO 81008
(1-25 to Exit 102 head East Right on Dillion Dr Right on Carruth Ct)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

NICOLE A. 
Clasificación:
5.0

They're fast, efficient and friendly. Great location.

Ryan R. 
Clasificación:
3.0

More signage to make the contactless pickup easier

Nicholas W. 
Clasificación:
5.0

Everything went great. I would highly recommend U Haul.

tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nika E.  |  First Impressions 
Clasificación:
5.0

Never had to wait for help very good

Mathew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD LEE B. 
Clasificación:
1.0

I would never recommend uhaul to anyone. This has been a miserable experience from the start. Had two 8 Ã- 11 climate controlled units reserved in Pensacola. Upon arrival, I have nothing to upload mt two trucks into. 8000.00 for rental trucks and car trailers, three days of driving and the run around on storage units 😳. NEVER WILL I USE UHAUL OR RECOMMEND THEM. HORRIBLE EXPERIENCE

Catherine J. 
Clasificación:
5.0

The customer service representative was amazing! Super helpful and friendly!

Crystal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE F. 
Clasificación:
5.0

Excellent service

Cheryl T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEROY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

Quick and fast checkout was great rep was great

Jack B. 
Clasificación:
5.0

Great experience, fast and friendly. Such an excellent experience with uhaul.

Ryan R. 
Clasificación:
5.0

The employee that helped us with our walk through was awesome. Very knowledgable & helpful

Peggy A. 
Clasificación:
5.0

The experience was positive. I would rent it again Thank you.

Marcelline N. 
Clasificación:
5.0

Everything was great.

rosie M. 
Clasificación:
5.0

Very easy and friendly drop off

JOSHUA L. 
Clasificación:
5.0

Have rented from this location before and this was the BEST experience and most friendly I have had..... Keep these people working for you.

William K. 
Clasificación:
5.0

The people at this location were professional and very friendly. This is the best U-Haul experience I have ever experienced.

Kenneth M. 
Clasificación:
5.0

Not much room to improve. Service was great.

wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

My experience was top notch. The people were professional and friendly and knew the equipment and the business very well. I would not want to go anywhere else but to those whose whole business is U Haul.

Sharon N. 
Clasificación:
3.0

The only problem was the 2 gentleman working were rude, seemed as if I interrupted them and they didn't really want to help they just did cause it was there job. Was talking to them and it felt like I was talking to myself. Needs to work on customer service especially if they want business…

LORIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS F. 
Clasificación:
5.0

fast friendly service!

Roxanne B. 
Clasificación:
5.0

I use this store every single time I use u-haul and I always have a great experience thank you

Kathleen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Celine G. 
Clasificación:
4.0

More staff to assist customers.

Christopher W. 
Clasificación:
5.0

They were great and noted the issue with the gas gauge Greg

Gregory B. 
Clasificación:
2.0

Employees weren't very helpful just told me to use the website

Zach C. 
Clasificación:
5.0

It is definitely hard to unload and load the trailer onto the hitch

William C. 
Clasificación:
5.0

Worst experience in my life not the location its corp i only had a 4×8 vargo trailer for 23hrs las vegas nm to pueblo and their now charging me for 3days totalling $71.00 with the insurance up to $5k for damages if something happens which nothing did Thank God its sad at corp and customer service not willing to pro rate my credit card SAD SAD i spent 300.00 just to put there hitch on my truck on top of all of the other expenses hitch ok its mine but charging for full 3 day's thats WRONG.

Robert U. 
Clasificación:
5.0

El cliente no dejó un comentario.

tara B. 
Clasificación:
5.0

Let customer know ahead of time that any defect to the physical license (broken corner, crack, stain, etc.) will render the person ineligible as a driver. My father was going to be the designated driver but a small portion corner of his license was missing. Even though the missing piece did not contain any information and all the pertinent information was visible and verifiable, it was rejected. Thankfully I had my license, which was accepted, so I could drive. But this may have an impact on the next customer. Your staff was very friendly and personable, offering helpful hints and tricks for moving. Overall great experience. Gracias

Stephanie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW P. 
Clasificación:
5.0

We were very happy with the Van and the workers who helped us

JANICE W. 
Clasificación:
5.0

Please with everything.

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIDEON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R. 
Clasificación:
5.0

Fast and efficient was amazed at a little time and took

Margaret P. 
Clasificación:
5.0

Thank you for all your help.

Katherine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis J. 
Clasificación:
5.0

Thanks uhual! Quick and painless!

Vincent H.  |  Online Move In 
Clasificación:
5.0

The truck started running bad, tranny was slipping close to the end of the second day. Overall this was a good move.

Sherrie E. 
Clasificación:
5.0

Great job!

Edward S. 
Clasificación:
4.0

Nothing to improve. The gentleman at this location are always very nice. :)

Toni S. 
Clasificación:
2.0

I was treated like a second class citizen. The staff except one acted like it was a chore to take their time with me. And some of the staff would tell me something and then do the opposite and tell me to bad. Won't give 5 stars to that franchise.

Sharon A.  |  Overall Experience 
Clasificación:
4.0

I had forgotten to take a broom to the site where I unloaded my stuff so I asked to borrow one when I got to the Uhaul store. She said not to worry about it, she'd take care of it for me. Above and beyond!

DEANNA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

pat M. 
Clasificación:
5.0

I will be renting from this location at the end of the month. I love you guys! Thanks

Michelle B. 
Clasificación:
5.0

Wonderful, rented multiple trailers from this location, the service is great.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
5.0

I need to change the address and the name on the account they have it messed up and it needs to get fixed thank you please call me at 719-778-4594 so we can get the account straight thank you

Leann M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
1.0

One of my pods looked like it had been dumped upside down. Totes completely crushed and open with my belongings strung out and broken. My wood furniture was marred up and some even broken. Will not use again

Amy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy T. 
Clasificación:
3.0

Would not recommend Uhaul after this experience.

Robert C. 
Clasificación:
5.0

TRUCK WAS CLEAN,READY TO GO,NINA ? WAS GREAT

Gregg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Before I could get in the store the employee came out and greeted me. Quick check of equipment and we were on our way.

CYNTHIA M. 
Clasificación:
5.0

Return was quick and easy

KORY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad K. 
Clasificación:
4.0

Things were good for me

Manuel L. 
Clasificación:
5.0

The employees at this location were extremely helpful and provided great customer service in helping me drop off the car dolly.

Steve D. 
Clasificación:
5.0

Fantastic

Sandor N. 
Clasificación:
5.0

A heads up that not all the parts were available before the appointment date would be great, but I'm super happy with the service and staff.

Amy B. 
Clasificación:
5.0

The employees at this location were excellent to deal with. We explained the issues we had with our reservation and they went out of their way to help us. Corporate did not communicate to them that they had changed our drop off location to them. The guys who checked our truck in handled our return in the most professional and Customer Service Accommodating Manner. U-Haul corporate could learn a lot from them!!!

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryle W. 
Clasificación:
4.0

Change first come first served mantra. Have trailers with no flats.

Douglas C. 
Clasificación:
3.0

this location was the only one that had the trailer I needed, had to drive too far to pick it up. other locations closer by didn't seem to want to rent the trailers they had for one way rentals.

Jose G. 
Clasificación:
3.0

I returned the automotive transport at 4:57 pm the door was already locked and I was unable to login to my account to return it through the website, the initial rental of the automotive transport was slow and inconvenient it took about 40 minutes even though I had a reservation for the trailer I understand that you have a responsibility to secure your equipment but the security procedures are having a adverse impact on the rental process

Chaitlynn L. 
Clasificación:
5.0

Really good service and they were all friendly.. and very helpful

Lawrence T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
4.0

There are some things you could not improve. People other than UHaul people came on to your property and drilled three holes into the gas tank of the first vehicle I rented, preventing me from going very far. Other things you could improve. The driver's side windshield wiper fell off. On the second vehicle, the steering is scarily vague around the center. It felt as if it was not actually connected to the front wheels. Correspondingly, the second vehicle wandered in the lane quite a bit. Nevertheless, the vehicle came in handy and I was mightily grateful for its help.

Leslie N. 
Clasificación:
5.0

I had a great experience at this U-Haul location. Staff was very friendly and helpful and both times. when I picked up the trailer and when I returned it.

Rene W. 
Clasificación:
4.0

keep up the good work

Patrick S. 
Clasificación:
4.0

They were very kind and helpful.

JONATHAN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karrie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN J. 
Clasificación:
5.0

The Hispanic gentleman with the long hair was super helpful and friendly. Thank you!!!

Brittany H. 
Clasificación:
3.0

They should not have charged us for the blanket folding. Otherwise they were fine. Let's hope they actually repair the truck. Another van was towed in at the same time. Service is way behind.

Melinda E. 
Clasificación:
4.0

No lights in storage units would have been helpful..but other than that everything was good

Robert W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristan J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodi S.  |  First Impressions 
Clasificación:
5.0

The staff at the Carruth Court address in Pueblo, CO are fabulous. George stood out as they helped above and beyond when we were removing our items from storage. It was very hot, our moving helpers canceled, leaving my 13 year old and I to load in the desert heat and sun. George recognized our plight, and stepped in to help. I was suffering from heat stroke so George gave us a place to rest and plenty of cool water to reduce our symptoms. Everyone employed at this facility is great, however that day, George took the time to help us get finished with our move out.

Venessa G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Linzey D.  |  First Impressions 
Clasificación:
5.0

They were life savers..the help i was supposed to have wasnt able to come. They were nice enough to help unload ny grandmas china hutch taking extra care to not let the rain get it. I was stressed that i wasnt going to be able ti get stuff unloaded in time but the worker was very calm, told me not to worry they would help me and wasnt upset or rude about my situation..which made things go much better. I would definitely recommend them to anyone. Thank yoh again!

Mycca P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSAY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Louis G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RIch M.  |  Overall Experience 
Clasificación:
1.0

Friendly store staff they were amazing best I've come by! If it wasent for that staff I would be blowing up the bad reviews......but overall UHaul was a mess Had to make 3 different truck rentals all at different locations because they would reserve me a vehicle they didn't have available! And than on top of that was overcharged for accessories. I have waited on hold to talk to someone twice for over 50 mins even tho the wait time said 20 mins. I'm furious I tried to cancel my storage and they said their systems were down And than a day later I was charged for the whole next month !!!

Raquel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline D.  |  Online Move In 
Clasificación:
5.0

Jonathan and George provided excellent customer service. They were very helpful and kind.

Zaira G.  |  Overall Experience 
Clasificación:
5.0

You should let your customers know that you don't have access cards and cannot access storage . I drive 3 hrs one evening to get something out my storage. Your web page and notices outside say access cards, access storage till 10pm. I was there at 6pm. You seriously need to address that problem. Otherwise a great place.

Tammy B.  |  Overall Experience 
Clasificación:
5.0

Very helpful. Friendly.

Tammy B.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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