Comentarios del cliente para U-Haul Moving & Storage of Pueblo

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Pueblo

Grado total:

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Kyle M. en

Grado:

El cliente no dejó un comentario.

Edmanuel B. en

Grado:

El cliente no dejó un comentario.

Brad H. en

Grado:

Make it easier to get your deposit back when you pay cash cause we still never got ours very upset that if you don't have a card it's so hard to get your $100 dollar deposit back!!

Abelino A. en

Grado:

Uhauls rules are what made the rental experience poor. I am disappointed and plan to never use Uhaul again.

Todd G. en

Grado:

El cliente no dejó un comentario.

Bruce M. en

Grado:

El cliente no dejó un comentario.

Thomas P. en

Grado:

I reserved the unit for my son. Both of the ladies that assisted me were very professional and a delight to speak with.

Robert F. en

Grado:

El cliente no dejó un comentario.

Arikk C. en

Grado:

Tell them there road tax and a deposit

Scott L. en

Grado:

The lady that was there was great, nice, and polite. But she was alone handling many people at once. Need more people to work smoothly

EDWARD C. en

Grado:

Just keep up the good work you are already doing.

Frank S. en

Grado:

Very nice uhaul establishment. Need a bigger yard.

Holly G. en

Grado:

Nice facility. Location is easy to find and maneuver.

dennis C. en

Grado:

El cliente no dejó un comentario.

christopher R. en

Grado:

El cliente no dejó un comentario.

Eugene C. en

Grado:

I had to wait an hour for a vehicle I reserved 2 wks prior. Supposedly a computer glitch. I saw 3 customers ahead of me because either they didn't have what they promised or they had them come to wrong location. I probably would have had better luck stealing a vehicle to do what I had to do than deal with this place.

tony M. en

Grado:

El cliente no dejó un comentario.

Norman L. en

Grado:

Vehicle was due for oil change when I picked it up should of been taken out for service Good maintenance is the key to happy customer

Michael M. en

Grado:

El cliente no dejó un comentario.

RANDAL L. en

Grado:

Good morning, get more trucks please because all large 26’ trucks were taken including all 20’ trucks (1 due to an accident which is obviously not your fault) but because of that I ended up having to use 2-15’ trucks which worked but is not optimal. I almost didn’t have those and didn’t find out I got lucky until the morning of the move because nobody was willing to make it right for the customer until I called back and made it happen. Regardless all worked out in the end but please remember to take care of the customer especially when they have been inconvenienced in the first place. Have a nice day.

pat M. en

Grado:

Have more people to assist customers

Ashton A. en

Grado:

Uhaul changed my location to over an hour away from my home and then they only had one of the trucks there and I had to drive 20 minutes to a different uhaul site. It was total madness.

John T. en

Grado:

The employees were great upon my departure and arrival. The process went quickly. The trailer worked great, and was better than expected. I needed to pick up the trailer earlier than I first anticipated and I had to go through the call process to do that. The process worked but I spent a good bit of time on hold. I liked the pre-pickup registration process. Overall a good experience.

laura A. en

Grado:

staff was very friendly and helpful.

Thomas R. en

Grado:

I have rented these trailers before (6x12). This was the worst trailer I ever used. Would not track correctly and I fought sway all the way from Colorado to Wisconsin. I informed the people at the drop off location.

Robert E. en

Grado:

Roger was very professional, friendly, and courteous. I arrived early before actual open hours but he took me in and issued the trailer to me. Great customer service. Much appreciated. Sincere Thanks, Robert.

Jared S. en

Grado:

El cliente no dejó un comentario.

ANNIE W. en

Grado:

El cliente no dejó un comentario.

Ronette A. en

Grado:

Keep up with the good work

Aaron W. en

Grado:

The individuals working at this location are incredible. They took the time to help repair my father's truck, to ensure that we could safely haul the trailer. Can't recommend them enough, and hope that they get some recognition for the outstanding effort they put in.

Ava D. en

Grado:

It was a bit of a wait, there was only 1 person working and 4 people waiting to be helped. The girl working was gracious and kind and one gentleman let me go before him. Over all the goodness of people make it all ok. :)

steven G. en

Grado:

The person that checked me in and out was excellent. It was quick, easy and took no time at all from beginning to end. He advised me of everything I needed to know and was extremely personable. Great experience overall.

Lisa L. en

Grado:

El cliente no dejó un comentario.

Gayle L. en

Grado:

El cliente no dejó un comentario.

Mike B. en

Grado:

Awesome truck.

Rachel R. en

Grado:

only negative comment is my daughter needed to pee and there was no toilet paper in the restroom. also this facility is always so busy they need more help during peak hours to get things faster

Regena J. en

Grado:

My opinion; Putting a person with disabilities on the top floor is shameful. I've used uhaul for 20 years. Here in Colorado. And in other states I ve resided in. So will be removing the personal items

Regena J. en

Grado:

The hours for the facility are not convenient! when your renting a unit. And the price for an 8 °× 10 is pricey. The staff was fantastic Ron gets 10 thumbs up, great guy. And outside guy was great .

tisha c. en

Grado:

Always helpful and kind staff - much appreciated!

Laura G. en

Grado:

Really appreciated the staff making a storage space available to me on short notice!

MICHEAL P. en

Grado:

Only issue I had was the access card for after office hours use, but that wasn’t a big issue to me at all. I had a great experience for the 3 years I rented there.

CAROL G. en

Grado:

Had storage for many years and never had any problems. Thank you

shantelle b. en

Grado:

Great people! Left a jacket there by accident and they called me a week later and found it in one of their trucks. Really appreciated that. Payment was easy and the facility is nice!

David W. en

Grado:

Associates at U-Haul Pueblo were very helpful and responsive.

James r. en

Grado:

had the unit for just 4 days I could have picked up a roof bag to transport the few items for less realized this just after leaving facility at the Walmart across the street ask for refund 80$ 4 days

Renae W. en

Grado:

Very friendly, efficient, and helpful.

ALVA B. en

Grado:

Even though I had a slight inconvenience with my movers, the staff at Pueblo Uhaul stepped up helped solve all of the problems. Josh and Donna were the perfect balance of personable and professional.

liz m. en

Grado:

N/A

Michael E. en

Grado:

Staff was super and did an excellent job. 5+ stars to the entire staff.

Dale S. en

Grado:

Good experience

ADAM S. en

Grado:

I like these guys. always helpful.

Jacqueline S. en

Grado:

If could give a negative ( -5 ) that's what I would give U-Haul.

Alfonso R. en

Grado:

Our store rep was completely awesome. Very nice .

Dale S. en

Grado:

Everything Went good

Marie H. en

Grado:

Very friendly, knowledgeable and accommodating.

Fernando Z. en

Grado:

The service was great. Personnel very friendly and eficiente. And I got the best deal ever.

Miriam M. en

Grado:

Excellent

kelly m. en

Grado:

I have mixed feelings about my help with UHaul. Almost a week after the UBox had been returned to Uhaul I still got yet another call asking if the UBox had been cleared out ... seriously?!

Fernando Z. en

Grado:

Very helpful, expediently and convenient

larry c. en

Grado:

Thank you

Adam l. en

Grado:

The employees were always very polite and helpful, any time that I visited my storage unit. I was constantly impressed, as they were always, very busy. They do excellent work keeping up with the rush.

PAUL M. en

Grado:

U-box did not arrive on time as scheduled, but refund was applied for the number of days late as promised. Location is very busy at times resulting in long wait times.

Joshua W. en

Grado:

Trying to charge me for a months rent when they stated I had a free month at the beginning but apparently it wasn't true. Have contacted a lawyer over the matter. Staff wasn't helpful

Richard H. en

Grado:

Storage facility is great. Only problem is the UHaul system is always down when you go to pay your bill most every month... in person or online... very inconvenient but not this facility’s fault.

Ryan D. en

Grado:

The storage facility has a keypad for after hours that is nonfunctional so you can't have access after business hours, which is inconvenient if you work late. Otherwise an above average experience

KARLY I. en

Grado:

Thank you for a great experience :)

Diana A. en

Grado:

Everything went smoothly and the staff was very helpful!

Bert W. en

Grado:

The store is impossible to get a hold of and the place is always packed resulting in long lines and longer waits

Pat G. en

Grado:

Thanks