Customer Reviews for U-Haul Moving & Storage of Port Charlotte

134 comentarios

23950 Veterans Blvd   Port Charlotte, FL 33954

(941) 629-4840

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(941) 629-4840

23950 Veterans Blvd
Port Charlotte, FL 33954

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Jamie was great ! Super knowledgeable of the Business and went above in Customer Service she provides to the Customer. Highly recommend this location to family and friends. You won't be disappointed…this location is clean and has great people working there….my kind o place !

Deborah R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony I. 
Clasificación:
5.0

Jami was an excellent help and all the good things I've seen people say about her are correct. For some reason, when I scheduled a van pickup at her location for 7am this past Saturday the appointment was moved to a different location and later time without my approval. When I showed up, Jami told me that records show that corporate sent me a text late the previous night telling me about the change but I didn't have one on my phone. I still don't understand why someone decided to change my appointment location and time (I needed the van at 7 which is why I scheduled it for then) but I'm glad Jami was there to help. She had one van left and needed it back the same day but that was perfect for what I needed. I met Doug when I brought the van back later in the day and he's a good guy and very helpful as well. Very good team there at U-Haul Moving & Storage of Port Charlotte and I'm a happy new customer.

Samuel P. 
Clasificación:
5.0

Jamie was so helpful and pleasant and everything was with a smile. This entire experience was very rare in todays working environment. We need more Jamie's in the world. The smile was exceptionally nice to have on a day that was emotionally stressful. Deborah

Deborah G.  |  First Impressions 
Clasificación:
5.0

Jami was very helpful kind and friendly

Georgette L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C.  |  Overall Experience 
Clasificación:
4.0

Nice people, brand new,

Kevin M.  |  First Impressions 
Clasificación:
2.0

Miscommunicated hours of operation causing a delay in being able to get into my storage unit as well as an additional day having to be paid to my movers to be able to unload into my storage unit the next day. When brought to staff attention they basically called me a liar told me that they communicated it to me as far as the closing hours and didn't offer any apology for any accommodation or inconvenience that they caused me. Very rude and accommodating staff. Would not recommend to anyone.

Jennifer P.  |  First Impressions 
Clasificación:
5.0

Jami was professional and courteous to work with, and was always helpful and pleasant. Will certainly recommend to anyone looking for storage space.

William T.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful! The facitlities are great!

John W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G.  |  First Impressions 
Clasificación:
5.0

Doug is friendly and knowledgeable. showed me around and set up the rental quickly.

Tim L.  |  First Impressions 
Clasificación:
5.0

Excelente

Jennifer G.  |  Overall Experience 
Clasificación:
5.0

Only problem encountered was when a large truck was unloading and those people took ALL the carts and completely blocked the unloading dock so that all the customers had to wait and they took all the car parking spaces as well.

Charles F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G.  |  Overall Experience 
Clasificación:
5.0

Great experience. Team calls back very promptly if you have to leave a message and is very thorough in their overall care of the process.

Clark B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lamario J.  |  First Impressions 
Clasificación:
5.0

Friendly and professional experience. Jamie made it easy and was helpful.

Bob V.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly.

Stanley P.  |  First Impressions 
Clasificación:
5.0

I have had good experiences with UHaul in the past but this facility had been the best so far. It has been the cleanest and easiest to access. Jami and the rest of the staff were very accessible, helpful and professional.

Susan R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn H.  |  Overall Experience 
Clasificación:
5.0

Stuck with full load in u-haul truck, partially disabled , extending rental, because the facility closes at 10 PM without 1 x ability to access after hours, which most storage companies will do, this accumulated more charges for the truck. Now with NO help, that was available only yesterday, not sure how am I going to unload

Elena R.  |  First Impressions 
Clasificación:
5.0

Jami was amazing and so very professional! Great experience by far!!

Timothy K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad P.  |  Overall Experience 
Clasificación:
5.0

I was treated well , staff was professional and well kept in appearance. And very helpful. I would recommend this location to anyone.

Jeff W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfredo H.  |  First Impressions 
Clasificación:
5.0

Staff was awesome

Marc F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara K.  |  First Impressions 
Clasificación:
5.0

Everything was as promised. The unit was clean and ready to store our belongings.

Harold S.  |  Overall Experience 
Clasificación:
5.0

Jami is fantastic, professional, very nice and on top of everything!

Lily K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda F.  |  First Impressions 
Clasificación:
5.0

Jaime is great !!

samantha c.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G.  |  Overall Experience 
Clasificación:
4.0

Keep up the good work!

James L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teddy P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Betty B.  |  First Impressions 
Clasificación:
5.0

Jami is so thoughtful and helpful! Anything you need she is there to lend a hand!

Courtney M.  |  Overall Experience 
Clasificación:
5.0

I like the security systems that give excellent assurance that your goods are safe. The large elevators make it easy to move goods in and out, with large carts to carry your goods . A great system !

Rodney W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean C.  |  First Impressions 
Clasificación:
5.0

Excellent Service!!!! Thank you

Wilbert L.  |  Overall Experience 
Clasificación:
4.0

Staff very helpful, facility very clean, I recommend

Thomas S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason F.  |  First Impressions 
Clasificación:
5.0

Jami was so knowledgeable and helpful. So impressed with the security they have implemented. Would recommend this storage over all others.

Joseph S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaila M.  |  Overall Experience 
Clasificación:
5.0

Cl ean and neat

Jorge B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William L.  |  First Impressions 
Clasificación:
5.0

When we checked In, Doug behind the counter was very helpful and accommodating. He explain everything we needed to know about accessing into our unit.

Steven B.  |  First Impressions 
Clasificación:
5.0

Doug was the best! Very helpful and friendly! Highly recommend this facility!! Thanks!

Joyce K.  |  Overall Experience 
Clasificación:
5.0

Jami was extremely efficient in the check-in process and very cordial on showing me the unit to be rented

charles s.  |  First Impressions 
Clasificación:
5.0

I have nothing but good things to say about the U-Haul storage facility on veterans highway in Port Charlotte Florida your staff is courteous helpful and informative I feel very very safe when I go there whether it's 2:00 in the afternoon or 2:00 in the middle of the night it's well lit well maintained but I moved in my unit was brand new nobody's ever been in it and I would recommend this place to anybody who needs to storage unit the price seems reasonable enough and thank you for everything Elizabeth personnel

Elizabeth P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charley S.  |  Overall Experience 
Clasificación:
5.0

Jamie, is a very professional lady. She is a keeper for sure.

Bob M.  |  First Impressions 
Clasificación:
5.0

Love Love Love Jamie the Manager . Jamie was so very helpful, Friendly, Kind and made me free, "WELCOMED". Love the new facility UHAUL on Veterans Hwy. Nice inside and OUT ! Clean. II have told many neighbors in and out of my community, about the new facility and about Jamie and John in the front office. I am so glad I opened up Storage Unit at the Veterans Hwy Location. Debbie Rakowitz 1014 Unit.

Deborah R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd Z.  |  Overall Experience 
Clasificación:
5.0

Very friendly, knowledgeable, and helpful.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene B.  |  First Impressions 
Clasificación:
5.0

Jami was very courteous and helpful as she spent time with me looking at different size units.

William T.  |  First Impressions 
Clasificación:
5.0

We were promptly helped and Jami went out of her way to make sure we were comfortable with the unit and the way to get in and out of the facility. We were quite impressed with the cleanliness and easy access

Meg M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest L.  |  First Impressions 
Clasificación:
5.0

The staff here is very informative and very helpful the building is new and very clean Jami showed me my unit access is amazing and best of all is the security system Thank You

Thomas M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M.  |  First Impressions 
Clasificación:
5.0

The service was exceptional. Everything was explained and how things work. The experience could not have been better.

Harold S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan F.  |  First Impressions 
Clasificación:
5.0

The store manager Jamie went above and beyond. She was fabulous to work with.

Carol C.  |  Overall Experience 
Clasificación:
5.0

Great storage facility and fantastic people (jami) working there.

Mark H.  |  Overall Experience 
Clasificación:
5.0

Excellent experience.

James L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory B. 
Clasificación:
4.0

Only one employee on-site at check-in. Several people had to wait in line. My wait was over 30 minutes to get checked in.

Gregory W.  |  First Impressions 
Clasificación:
5.0

They place was amazing Climate control security and lights that light up when you walk through it was amazing. However the carts that you furnish which is an amazing ideal was not sufficient enough when there's four other trucks and people in vehicles using two carts at a time.

Jenny V.  |  First Impressions 
Clasificación:
5.0

The general manager of the facility was great! Definitely would recommend!

Stacy G.  |  First Impressions 
Clasificación:
5.0

The gentleman that helped us was very nice and thorough . The facility is extra clean and secure !

Crystal S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne B.  |  Overall Experience 
Clasificación:
5.0

Jami very friendly and awesome to work with. Thank you very much.

Nigel B.  |  First Impressions 
Clasificación:
5.0

Los precios son accesibles y buena atención

Leon P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlene O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn S.  |  Overall Experience 
Clasificación:
5.0

Jami was most helpful and professional. You are very lucky to have her as an employee.

Karen R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W.  |  First Impressions 
Clasificación:
5.0

This place was absolutely amazing! I made sure to tell the staff every time I saw them how unreal clean it was. I mean they were cleaning all the time and it shows!! I only have two suggestions and I'm just being nit picky: if they could change the timing on the elevator doors closing by deleting it just about two or three more seconds that would be very helpful. The doors always closed too fast after entering or trying to leave. The second person pushing a cart would not make it out after the first person before the doors would close and the same after a person would push the first cart back into the elevator. The second thing is, most likely nothing can be done on it, again with the elevator. When pushing the carts in or out there steel track is extremely rough and vibrates the cart where things can fall off. Kind of hard to explain it's the part right when you enter the elevator and then the part right on the building floor as you exit the elevator. It's like rumble strips on the shoulder of the highway. But seriously those two things are it and aren't that important but if you wanted perfection there you go. The office staff were awesome explained how to use the cards, security, cameras, hours of operation how to hire movers. They all went above and beyond and should be recognized for keeping this place the most outstanding storage facility I've ever been in!

David V.  |  Overall Experience 
Clasificación:
5.0

Jami (management) was a pleasure to do business with from general information to details involving the complex concerning security and the climate controlled storage spaces. The location of this facility is perfect. Easy access and at the center of everything and very near I-75. ¡Gracias!

William C.  |  Overall Experience 
Clasificación:
5.0

The security measures helped me feel good about coming and going. The staff at the front desk was always helpful and approachable. Everything about the facility was professional and the location was ideal for my needs. I would use this facility again if needed.

Debbie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H.  |  Online Move In 
Clasificación:
5.0

Great and easy experience. Clean facility, the security setup is awesome. Nice knowing your individual unit has its own security system beyond what's already used for the whole building.

Scott W.  |  First Impressions 
Clasificación:
5.0

Very nice, brand new facility. Allow plenty of time to get new contract set up.

LEO B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James G.  |  First Impressions 
Clasificación:
5.0

The young lady who works behind the desk is absolutely one of the best employees I've ever met .always very helpful and friendly . Exceptional ,and goes out of her way to be accommodating .

Sharon D.  |  Overall Experience 
Clasificación:
5.0

Our first time using the storage and won’t be our last.

Khamkiang M.  |  First Impressions 
Clasificación:
5.0

Excellent customer service from Jamie thank you for my you all experience.

Greg T.  |  Overall Experience 
Clasificación:
5.0

Expensive

Gabriel A.  |  Overall Experience 
Clasificación:
4.0

I finally bought my home and now it's time to unload. I did ask men to help me unload.

William P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayne B.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly with our move to Florida, would highly recommend them.

Scottie O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela R.  |  First Impressions 
Clasificación:
5.0

this was my first time using u-haul storage and i was very pleased with the service i got from the staff. very clean place. the facility manager was very friendly and very helpful . i thank you very much.

David G.  |  Overall Experience 
Clasificación:
5.0

This particular location and staff have gone over and beyond to help myself and family get through difficult times. They are so helpful and always with a smile too!

Sabrina W.  |  First Impressions 
Clasificación:
5.0

I'm absolutely blown away by the professionalism of Jami Collier, John, Doug and everyone from the moment I made my reservation. It's been a long time since a company literally made me feel at home, like family. They helped me in ways that was above and beyond how most companies treat you. Very clean, safe and such lovely folks to have helped me. Thank You.

Lorrie N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine R.  |  Overall Experience 
Clasificación:
1.0

I was lied to by the agent on the phone which put me in a big bind. This was wrong and she should be fired.

Mark H.  |  First Impressions 
Clasificación:
5.0

Everything an everyone was extremely clean an polite we use them again if needed to an recommended them to everyone

Robert A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcella C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan L.  |  Overall Experience 
Clasificación:
5.0

Jeanie was supper helpfull

James E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H.  |  First Impressions 
Clasificación:
5.0

John was fantastic. Very helpful

Paul B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG L.  |  Overall Experience 
Clasificación:
5.0

Clean & very well managed .

George D.  |  Online Move In 
Clasificación:
5.0

Brand new facility.

Perry g.  |  First Impressions 
Clasificación:
5.0

Friendly and very helpful!

Kenneth C.  |  Overall Experience 
Clasificación:
5.0

All front end counter employees where great and went above and beyond to assist. Gracias

FRANCIS H.  |  First Impressions 
Clasificación:
5.0

The staff was great and very helpful

Viola D.  |  First Impressions 
Clasificación:
5.0

very nice places

Ronald K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
No se han enviado comentarios para esta ubicación.

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