Customer Reviews for U-Haul Moving & Storage of Platteville

501 comentarios

1425 E Hwy 151   Platteville, WI 53818

(608) 348-3434

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(608) 348-3434

1425 E Hwy 151
Platteville, WI 53818

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

David W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angeleque J.  |  First Impressions 
Rating:
2.0

There was some dry blood on the passenger seat other wise excellent service!! 👌

Alfred J. 
Rating:
4.0

Customer did not leave a comment.

LUKE S.  |  First Impressions 
Rating:
1.0

I had a reservation to pick up my trailer in Galena Illinois. I received a phone call less than 20 hours from pick up time telling me that he was not available. That I have to drive an additional 80 miles each way to go get it

Srbo R. 
Rating:
5.0

Customer did not leave a comment.

Tammy D.  |  Overall Experience 
Rating:
5.0

No problems at all. The staff when picking up and returning were outstanding in their helpfulness.

Dale E. 
Rating:
5.0

Customer did not leave a comment.

Amy A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jaimie F. 
Rating:
5.0

Customer did not leave a comment.

Teresa C. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
1.0

Spoke to and employee the night before to get my car dolley attached to truck. U-Haul was supposed to be open at 7am I got there at 730am no one there...came back at 9am no one there...came back 10am still no one there I even stayed for an hour still no one...another customer was waiting since 7am...he had to call the cops to file a missing persons report...I called corporate, the lady was nice but she didn't know what to do...long story short around 1230 pm they finally decided to come to work...which cost me to have to wait another day to get my key to new home which was 3 hours away...luckily my landlord to previous hone said I can stay another day...this was anxiety driving moment but overall everything worked out...

Jawuan S. 
Rating:
5.0

Nothing your attendant so very very helpful. He went to above and beyond to help us.

Marion L. 
Rating:
5.0

You are doing fine.

Leroy J. 
Rating:
5.0

Customer did not leave a comment.

Amin T. 
Rating:
5.0

Customer did not leave a comment.

Melissa K. 
Rating:
5.0

Customer did not leave a comment.

Jessica J. 
Rating:
5.0

Not Uhaul's fault but internet is awful. And that is an issue for all of the City of Platteville. Took a bit before the system would update. Mary was very kind and helpful.

Kevin L. 
Rating:
5.0

I like coming to this one really friend people in there n vary helpful to

jamie O. 
Rating:
3.0

Customer did not leave a comment.

Samantha B.  |  Online Move In 
Rating:
5.0

Very friendly and helpful. Pick up process was quick

Brian H. 
Rating:
5.0

This was a easy and fast transaction to rent a truck. Everyone very knowledgeable!

Mark W. 
Rating:
4.0

I don't understand why you don't open a center in Dubuque. It is a much larger city. I have trouble finding equipment there all the time. You have to drive 20 miles to Platteville if you need to rent on a Sunday.

JEFFREY L. 
Rating:
5.0

Customer did not leave a comment.

Joe P. 
Rating:
5.0

Customer did not leave a comment.

Barbra S. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
3.0

Every thing related to this rental was a complete nightmare. I will never rent anything from uhaul again

Teresa R. 
Rating:
5.0

Mary was wonderful, very helpful.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Dylan H. 
Rating:
5.0

Middle seatbelt latch broken. Otherwise truck in excellent condition 2nd I got a mileage charge. 100 miles over. I have rented a ton from you in the past three years and never once encountered this. Didn't make me happy.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Andrea C. 
Rating:
5.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Great customer service at Platteville, WI. Thank You!

Joseph B. 
Rating:
5.0

The hand carts were a great help. We moved from NY to Wisconsin in a 26 foot truck so had a lot to unload. Would have been nice if we could have driven up to the unit but out of our control.

LYNDAKAY F.  |  First Impressions 
Rating:
5.0

Still don’t understand the swiping card in and out as it didn’t work for me

LESLIE J.  |  First Impressions 
Rating:
3.0

Once we got on the road, we realized the radio didn't work. Then, on day #3, we discovered that the windshield wipers also didn't work. Based on this experience, I will likely use Penske next time.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

John R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

I love this storage!

natallia b.  |  Overall Experience 
Rating:
5.0

The best thing about this location is the staff. They were friendly and knowledgeable. They took there time and answered all my questions.

Tammy D. 
Rating:
4.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Helpful, friendly and great to work with. Fair prices and options to cover all my moving needs. Made a stressful job easier to do. Thank you.

Edward H. 
Rating:
5.0

Very easy and convenient. Made my move so much less stressful. Thank you

dawn s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Tammy D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

M G. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Jen D. 
Rating:
4.0

I am NOT happy with my rental experience. It has nothing to do with the location though.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Ann B. 
Rating:
5.0

They were amazing fast an super friendly

Jacob S. 
Rating:
5.0

Excellent location. However, my reservation was for the Madison location and we only found out about the change one day before pick up. There is some serious organizational issue going on at your Madison location so I would not recommend that one!

Cynthia H. 
Rating:
5.0

Customer did not leave a comment.

Karen J. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

I would love to see a uhaul agent in Dodgeville. It would be central location between platteville and Madison.

Bridget H. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Platteville service was very friendly, helpful, and professional. The best!

RYAN D. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Wonderful service atvthis location!

Tom G. 
Rating:
4.0

Online customer interface was disgraceful. Much of the information about pending charges, order status, etc., was erroneous or misleading. I spent a few hours total during the course of the UBox move either talking to customer service (or spending long periods of time on hold for customer service) trying to make clarify the confusion/misinformation on the website order status pages or related automated emails. Also, my boxes were two days late in arriving and I'm still uncertain how to get the promised $50 per late day rebate. None of the customer service personnel I talked to seemed to have a grasp of how that process worked.

Kevin E. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Quick easy check in.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

David W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Susan C.  |  First Impressions 
Rating:
5.0

Mary was so helpful and understanding when my plans changed. She worked hard to make sure everything worked out for me.

Laurie J. 
Rating:
5.0

I always deal with these people ..great service and truckas and trailers always in working order and clean

Marie W. 
Rating:
5.0

Customer did not leave a comment.

Katherine N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
4.0

I had requested an 8 a.m. pick-up time and was bumped to 10:00 a.m. Not a problem at the time but when I was late with return in La Crosse . (10 a.m. return and got it back at 12 noon).I was charged for an extra day. And I did not get to keep the truck for the extra day. Platteville was great..La Crosse manager was not reasonable whatsoever.

Ross M. 
Rating:
5.0

Well the staff is very nice but the truck was not. The door on the back would not open had to pound on it finally got it open enough to crawl through put a big dent in my brand new dryer because had to get on it to be able to reach the to of the door and fix it it was off it's track spent a lot of time messing with it was not happy should get some kind of refund for the damage to my dryer and all the headaches it caused. The mgr at the pkattville location understood and gave me corporates phone number to call hope this gets to the right person and I don't need to call.

Billy H. 
Rating:
4.0

Customer did not leave a comment.

SUSAN C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayne M. 
Rating:
1.0

Customer did not leave a comment.

Tristin K. 
Rating:
5.0

Customer did not leave a comment.

Molly F. 
Rating:
5.0

Customer did not leave a comment.

Hannah A. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Customer did not leave a comment.

Billie M. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Will never use an outside storage facility again.

Ricky J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol C. 
Rating:
5.0

The gm was very friendly and professional.

Michael H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Mark F. 
Rating:
4.0

Customer did not leave a comment.

Robert A.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Robert A. 
Rating:
4.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

What great people, and Mary was great with me.

Michel P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina K. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Brandon T. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Zachary S. 
Rating:
5.0

Customer did not leave a comment.

Marilyn H. 
Rating:
5.0

the location on chestnut street in platteville Was my original pick up location and because of how uncomfortable we dealt at that location we drove to a new one in platteville to drop off the hall

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
1.0

This was not the location I reserved a month ago. I should have received the $50 your website promises if the truck I reserve is not at the location requested. I had to drive an extra 45 minutes to return this truck. They had plenty of notification to deliver that truck to the location 5 minutes from our home.

Keith H. 
Rating:
5.0

Customer did not leave a comment.

PAMELA G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER E. 
Rating:
5.0

Customer did not leave a comment.

Brooke B. 
Rating:
5.0

Fast drop off

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Nothing. This was a seamless move! Thank you so much!

Jessica O. 
Rating:
5.0

The location in Rockford gave us the wrong dolly I had to call another location and get one. Was very annoying that I reserved the truck at our closest uhaul location over a month ahead of time and then still have to drive over an hour to a different location to get it. Then they screwed up my order that I made online with the return date and mileage. Luckily the staff at the return location was amazing and fixed it all.

KATIE B. 
Rating:
5.0

Mary was very friendly and helpful. Got us exactly what we needed with efficiency and great customer service!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA R.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

George S.  |  First Impressions 
Rating:
5.0

Staff was excellent- prompt and professional. Facility is clean and organized well!

Jon U.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
3.0

Lights on dolly didn't work. No other dolly to replace available.

Theodore C. 
Rating:
5.0

Customer did not leave a comment.

Mitchell B. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Great customer service! Mary was efficient, friendly, and helpful. Van is easy to drive. Good work, U-Haul!

Carole S. 
Rating:
5.0

Customer did not leave a comment.

Bryan G. 
Rating:
4.0

Very helpful staff. Goes the extra mile....pun intended.

William M. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

The lady who checked us in and hooked up our rental was awesome. She knew what she was doing and was helpful and nice. She double checked everything and we were in and out with hookups in 15 mins

Robert G. 
Rating:
5.0

The best ever

Mark M. 
Rating:
5.0

Everyone was courteous and helpful. Would highly recommend this facility.

Barbara W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kayla T.  |  First Impressions 
Rating:
5.0

Great and helpful staff

steve o.  |  First Impressions 
No reviews have been submitted for this location.

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