Spoke to and employee the night before to get my car dolley attached to truck. U-Haul was supposed to be open at 7am I got there at 730am no one there...came back at 9am no one there...came back 10am still no one there I even stayed for an hour still no one...another customer was waiting since 7am...he had to call the cops to file a missing persons report...I called corporate, the lady was nice but she didn't know what to do...long story short around 1230 pm they finally decided to come to work...which cost me to have to wait another day to get my key to new home which was 3 hours away...luckily my landlord to previous hone said I can stay another day...this was anxiety driving moment but overall everything worked out...Jawuan S.
Customer Reviews for U-Haul Moving & Storage of Platteville
Platteville, WI 53818
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing your attendant so very very helpful. He went to above and beyond to help us.Marion L.
You are doing fine.Leroy J.
El cliente no dejó un comentario.Amin T.
El cliente no dejó un comentario.Melissa K.
El cliente no dejó un comentario.Jessica J.
Not Uhaul's fault but internet is awful. And that is an issue for all of the City of Platteville. Took a bit before the system would update. Mary was very kind and helpful.Kevin L.
I like coming to this one really friend people in there n vary helpful tojamie O.
El cliente no dejó un comentario.Samantha B. | Online Move In
Very friendly and helpful. Pick up process was quickBrian H.
This was a easy and fast transaction to rent a truck. Everyone very knowledgeable!Mark W.
I don't understand why you don't open a center in Dubuque. It is a much larger city. I have trouble finding equipment there all the time. You have to drive 20 miles to Platteville if you need to rent on a Sunday.JEFFREY L.
El cliente no dejó un comentario.Joe P.
El cliente no dejó un comentario.Barbra S.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.John D.
Every thing related to this rental was a complete nightmare. I will never rent anything from uhaul againTeresa R.
Mary was wonderful, very helpful.Peter L.
El cliente no dejó un comentario.Dylan H.
Middle seatbelt latch broken. Otherwise truck in excellent condition 2nd I got a mileage charge. 100 miles over. I have rented a ton from you in the past three years and never once encountered this. Didn't make me happy.Michael T.
El cliente no dejó un comentario.Andrea C.
El cliente no dejó un comentario.Steven P.
Great customer service at Platteville, WI. ¡Gracias!Joseph B.
The hand carts were a great help. We moved from NY to Wisconsin in a 26 foot truck so had a lot to unload. Would have been nice if we could have driven up to the unit but out of our control.LYNDAKAY F. | First Impressions
Still don’t understand the swiping card in and out as it didn’t work for meLESLIE J. | First Impressions
Once we got on the road, we realized the radio didn't work. Then, on day #3, we discovered that the windshield wipers also didn't work. Based on this experience, I will likely use Penske next time.Robert P.
El cliente no dejó un comentario.John R. | Online Move In
El cliente no dejó un comentario.Scott S.
I love this storage!natallia b. | Overall Experience
The best thing about this location is the staff. They were friendly and knowledgeable. They took there time and answered all my questions.Tammy D.
El cliente no dejó un comentario.Donald W.
Helpful, friendly and great to work with. Fair prices and options to cover all my moving needs. Made a stressful job easier to do. Gracias.Edward H.
Very easy and convenient. Made my move so much less stressful. Graciasdawn s. | First Impressions
El cliente no dejó un comentario.JONATHAN B.
El cliente no dejó un comentario.Tammy D. | First Impressions
El cliente no dejó un comentario.Jeff L.
El cliente no dejó un comentario.M G.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Brenda C. | Overall Experience
El cliente no dejó un comentario.Jen D.
I am NOT happy with my rental experience. It has nothing to do with the location though.Brian G.
El cliente no dejó un comentario.Ann B.
They were amazing fast an super friendlyJacob S.
Excellent location. However, my reservation was for the Madison location and we only found out about the change one day before pick up. There is some serious organizational issue going on at your Madison location so I would not recommend that one!Cynthia H.
El cliente no dejó un comentario.Merri Jo B. | Overall Experience
El cliente no dejó un comentario.Karen J.
El cliente no dejó un comentario.Scott D.
I would love to see a uhaul agent in Dodgeville. It would be central location between platteville and Madison.Bridget H.
El cliente no dejó un comentario.Mark E.
Platteville service was very friendly, helpful, and professional. The best!RYAN D.
El cliente no dejó un comentario.Eric S.
Wonderful service atvthis location!Tom G.
Online customer interface was disgraceful. Much of the information about pending charges, order status, etc., was erroneous or misleading. I spent a few hours total during the course of the UBox move either talking to customer service (or spending long periods of time on hold for customer service) trying to make clarify the confusion/misinformation on the website order status pages or related automated emails. Also, my boxes were two days late in arriving and I'm still uncertain how to get the promised $50 per late day rebate. None of the customer service personnel I talked to seemed to have a grasp of how that process worked.Kevin E.
El cliente no dejó un comentario.Patrick B.
Quick easy check in.Christopher H.
El cliente no dejó un comentario.David W. | First Impressions
El cliente no dejó un comentario.Bruce B.
El cliente no dejó un comentario.Susan C. | First Impressions
Mary was so helpful and understanding when my plans changed. She worked hard to make sure everything worked out for me.Laurie J.
I always deal with these people ..great service and truckas and trailers always in working order and cleanMarie W.
Unusually helpful and pleasent staff. Thank youAnn R. | Overall Experience
El cliente no dejó un comentario.Katherine N.
El cliente no dejó un comentario.MICHAEL S.
I had requested an 8 a.m. pick-up time and was bumped to 10:00 a.m. Not a problem at the time but when I was late with return in La Crosse . (10 a.m. return and got it back at 12 noon).I was charged for an extra day. And I did not get to keep the truck for the extra day. Platteville was great..La Crosse manager was not reasonable whatsoever.Ross M.
Well the staff is very nice but the truck was not. The door on the back would not open had to pound on it finally got it open enough to crawl through put a big dent in my brand new dryer because had to get on it to be able to reach the to of the door and fix it it was off it's track spent a lot of time messing with it was not happy should get some kind of refund for the damage to my dryer and all the headaches it caused. The mgr at the pkattville location understood and gave me corporates phone number to call hope this gets to the right person and I don't need to call.Billy H.
The only thing I find bad is that we only needed the space 1 more week in to our next month and had to pay for the whole month. This day and age with everything going on money is tight and just don't find that fair.BILLY H. | Overall Experience
El cliente no dejó un comentario.SUSAN C. | First Impressions
El cliente no dejó un comentario.Jayne M.
El cliente no dejó un comentario.Tristin K.
El cliente no dejó un comentario.Molly F.
El cliente no dejó un comentario.DELON G. | Overall Experience
El cliente no dejó un comentario.Hannah A.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Gina K. | Overall Experience
El cliente no dejó un comentario.Billie M.
El cliente no dejó un comentario.Scott S.
Will never use an outside storage facility again.Ricky J. | First Impressions
El cliente no dejó un comentario.Jake F. | Overall Experience
El cliente no dejó un comentario.Carol C.
The gm was very friendly and professional.Michael H. | First Impressions
El cliente no dejó un comentario.Mark F.
Unfortunately the online system put us in a unit that was already taken. We lost time due to having to resolve the unit reservation error which was unfortunate. However, the general manager was excellent in getting it addressed and got us into a different unit. Overall so far so good with the unit we did get once in.Julie H. | Online Move In
Mary the general manager was very informative and nice. Will definitely be recommendingJAIMEE H. | First Impressions
El cliente no dejó un comentario.Robert A. | Online Move In
El cliente no dejó un comentario.Robert A.
El cliente no dejó un comentario.Brian C.
What great people, and Mary was great with me.Michel P. | First Impressions
El cliente no dejó un comentario.Gina K. | First Impressions
El cliente no dejó un comentario.Gina K.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.Brandon T.
El cliente no dejó un comentario.Ron S.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Zachary S.
El cliente no dejó un comentario.Marilyn H.
the location on chestnut street in platteville Was my original pick up location and because of how uncomfortable we dealt at that location we drove to a new one in platteville to drop off the hallJOHN H.
El cliente no dejó un comentario.Barbara W.
This was not the location I reserved a month ago. I should have received the $50 your website promises if the truck I reserve is not at the location requested. I had to drive an extra 45 minutes to return this truck. They had plenty of notification to deliver that truck to the location 5 minutes from our home.Keith H.
I'm handicapped. They gave me a unit far away from the entrance. I was unable to walk the whole way to the unit. I had to cancel my storage unit all together.Tracy H. | Overall Experience
El cliente no dejó un comentario.PAMELA G.
El cliente no dejó un comentario.Cheyenne K. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER E.
Had no helpers. Decided today that the unit so far from the front door, I changed my mind and I won't be needing storage. I have Luekemia and I can barely 1a;k to the designated area of the storage area/ there n[ handicap assemble units.Tracy H. | First Impressions
El cliente no dejó un comentario.Brooke B.
Fast drop offDANIEL M.
El cliente no dejó un comentario.David C.
Nothing. This was a seamless move! Thank you so much!Jessica O.
El cliente no dejó un comentario.Taylor H. | Online Move In
El cliente no dejó un comentario.Brian W. | Overall Experience
The location in Rockford gave us the wrong dolly I had to call another location and get one. Was very annoying that I reserved the truck at our closest uhaul location over a month ahead of time and then still have to drive over an hour to a different location to get it. Then they screwed up my order that I made online with the return date and mileage. Luckily the staff at the return location was amazing and fixed it all.KATIE B.
Mary was very friendly and helpful. Got us exactly what we needed with efficiency and great customer service!Michael M.
El cliente no dejó un comentario.SAMANTHA R. | Online Move In
El cliente no dejó un comentario.Reginald B. | Overall Experience
El cliente no dejó un comentario.George S. | First Impressions
Staff was excellent- prompt and professional. Facility is clean and organized well!Jon U. | First Impressions
El cliente no dejó un comentario.Eric R.
El cliente no dejó un comentario.Paul w. | Online Move In
El cliente no dejó un comentario.Scott S.
Great facility! Clean storage space with friendly associates.Cheyenne K. | First Impressions
Lights on dolly didn't work. No other dolly to replace available.Theodore C.
El cliente no dejó un comentario.Alcheringa R. | First Impressions
El cliente no dejó un comentario.Mitchell B.
El cliente no dejó un comentario.DAVID D.
Great customer service! Mary was efficient, friendly, and helpful. Van is easy to drive. Good work, U-Haul!Carole S.
El cliente no dejó un comentario.Bryan G.
EASY, ACCOMMODATING, CLEAN.Haja A. | First Impressions
Very helpful staff. Goes the extra mile....pun intended.William M.
El cliente no dejó un comentario.Christopher W.
The lady who checked us in and hooked up our rental was awesome. She knew what she was doing and was helpful and nice. She double checked everything and we were in and out with hookups in 15 minsRobert G.
El cliente no dejó un comentario.Caitlin G. | Online Move In
The best everMark M.
El cliente no dejó un comentario.Scott C. | Online Move In
very helpful, understanding staff- definitely would recommend!Diane H. | Overall Experience
I felt very confident leaving my entire household to the care of the U-Haul facility and staff. The facility was secure, clean, well lit with convenient carts and dollies to mive things. Big, bright, clean restrooms! And the staff was outstanding-always friendly, informative and helpful!! Mary was wonderful to work with and I'll miss her cheerful greetings!Julie W. | Overall Experience
Store was busy but got the truck and on my way within 15 minutes . Truck was clean and my move went as planned. No complaints !joan H.
More help is needed at times at this location.Cate S.
Everyone was courteous and helpful. Would highly recommend this facility.Barbara W. | First Impressions
We reserved a one way 15 foot Uhaul a week in advance. On the day we were driving to our destination to meet our movers at 12pm, we got a notice that the truck would be in a different city and not available until 4:15. We were then given a truck at this location but had to return it and not given the option for one way unless we paid an extra fee of 500.00.Ricky W.
I was originally booked to pick up my trailer in Mineral Point. 30 minutes before my pick up time I got a text that I am to pick it up now in Platteville. This is unacceptable customer service. The mineral point location is a joke and should not be in business. The Platteville location was great but I had to drive another 20 miles to pick up and because I was notified 30 minutes before pick up I had no other choice.Shaun S.
Great staff and facility. A little expensive.Joshua K. | Overall Experience
El cliente no dejó un comentario.Joseph A.
Everything was great, except the online part. The site would not let me create an account. There was no option to. So I had to call and have a reservation. Once I did that, I could get into the site. After that I kept getting errors on my alternate contact phone number and address, and everything else on that page. Finally after about 45 minutes, I was able to book on line. I am happy with everything else.Heather R. | Online Move In
El cliente no dejó un comentario.Marcia O.
El cliente no dejó un comentario.Monica M. | Overall Experience
El cliente no dejó un comentario.Kayla T. | First Impressions
El cliente no dejó un comentario.Amy A. | First Impressions
The team worked very diligently to fit me with the appropriately sized space for my needs. They were helpful, considerate and friendly. I moved into the space and it was just perfect!Julie W. | First Impressions
Great and helpful staffsteve o. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!