Comentarios del cliente para U-Haul Moving & Storage of Platteville

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Platteville

Grado total:

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Mohmmed G. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

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El cliente no dejó un comentario.

Chad K. en

Grado:

Ditch the self service online option.

Justin O. en

Grado:

Recently rented a 15’ truck, overall was satisfied but I’m writing this due to the fact it was put down that the truck had a full tank before I left. In reality it wasn’t a full tank. Was almost 3/4 of a tank full. But I topped it off when I returned. And the other thing was unfortunately I was unable to return it to the lancaster U-Haul so I had to tac on 15 more miles to return it to the platteville location.

Roxane S. en

Grado:

Service was prompt and courteous. Answered all of my questions concerning load capability.

Lisa S. en

Grado:

While I have no complaints about this particular location, I had originally scheduled my reservation for a different location and for some reason (no one could tell me why) my reservation had been cancelled and the location near me did not have a truck available, which required me to scrambled to find another location at the last minute. For future moving, I may look into other companies to see if they may be more reliable.

daniel I. en

Grado:

El cliente no dejó un comentario.

Dustin Z. en

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El cliente no dejó un comentario.

Carole N. en

Grado:

Very nice and helpful people!

Carla L. en

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El cliente no dejó un comentario.

Michelle R. en

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El cliente no dejó un comentario.

Michael B. en

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El cliente no dejó un comentario.

Pamela M. en

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El cliente no dejó un comentario.

DANIEL O. en

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El cliente no dejó un comentario.

Ruth D. en

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El cliente no dejó un comentario.

Johnny O. en

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El cliente no dejó un comentario.

mark B. en

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El cliente no dejó un comentario.

Duane B. en

Grado:

Breaks made a strange noise, but worked fine.

Michael B. en

Grado:

Very friendly and helpful!

Scott B. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

El cliente no dejó un comentario.

Sarah D. en

Grado:

I did the precheckin to help save time and when I got to the location to pick up my rental it still took almost 45 mins!!! The clerk had to restart my transaction multiple times due to entering wrong info.

Julie W. en

Grado:

The team worked very diligently to fit me with the appropriately sized space for my needs. They were helpful, considerate and friendly. I moved into the space and it was just perfect!

Tristan H. en

Grado:

El cliente no dejó un comentario.

Thomas N. en

Grado:

Very friendly and curtious agent. Will do any other rentals I may need in the future from this location

steve o. en

Grado:

Great and helpful staff

Donald M. en

Grado:

El cliente no dejó un comentario.

Terry R. en

Grado:

El cliente no dejó un comentario.

Dean P. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

I just walked in to rent a trailer on the spot. The person there took care of me quickly and the equipment was in great shape. I was very happy with the level of service.

Scott S. en

Grado:

We have rented from this location in the past. We have always had great customer service. Very friendly. Staff is trained and knowledgeable. We will definitely go back if we need moving equipment in the future.

Todd W. en

Grado:

El cliente no dejó un comentario.

Kurt H. en

Grado:

Put some cones out for the giant parts of the parking lot that have sections missing. I understand that construction and upkeep has to happen.... but putting some cones out so people dont drive into car sized holes would be great, especially at night.

William W. en

Grado:

All was great

donald A. en

Grado:

You are doing just fine in my opinion.

David B. en

Grado:

Excellent staff

Beckie S. en

Grado:

Use this U-Haul place as they are even open on Sunday and in a very easy to find location. The clerk working there was very friendly and helpful. He showed me everything I needed to know and the check out was effortless.

qi Y. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

Very friendly attendants. Truck was ready to go and worked perfectly for our needs.

Todd W. en

Grado:

The issue with my rental had nothing to do with this place. They did a wonderful job. I made my reservation at another place. It turned out they were closed and they were supposed to transfer the reservation to another store. I would have reserved from this store but they did not have the equipment I wanted available. I called the UHaul customer service line and they sent me to this place. But then my reservation was transferred to another U-Haul location by UHaul. So I drove there & found that They were also closed. So I came back and these folks made arrangements to quickly get the equipment I wanted. I could not ask for anymore from these folks. 6 stars out of 5. I must point out that UHaul customer service at the regional level could not have bungled this any worse if they tried . Wasted over 2 hours of my time. But since this form is only for the place I rented it from I will see you they did great, and U-Haul at the higher levels did horrible.

Michael M. en

Grado:

El cliente no dejó un comentario.

Maria D. en

Grado:

You could have 2 people there on the weekend when u have multiple rentals.

Ryker D. en

Grado:

Only 1 employee. Had to wait around 20 minutes both visits. Charged for an extra day plus extra insurance for being a little late on a Sunday drop off..

Casey C. en

Grado:

El cliente no dejó un comentario.

Heidi B. en

Grado:

El cliente no dejó un comentario.

SAMMY D. en

Grado:

We had reserved a U-Haul at Brandt Automotive in Fennimore, but when we got there they were closed. We had to go 20 miles one way out of our way to get the U-Haul. Very disappointed with them.

Michael M. en

Grado:

El cliente no dejó un comentario.

Kristie G. en

Grado:

Mary was so pleasant to work with and made my Uhaul renting experience very easy and quick! Mary should be given a raise!

Robert J. en

Grado:

Very satisfied with service, and price.

Randy W. en

Grado:

I was totally satisfied with the entire process. Very nice and professional!

Mark H. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

The woman working at this location was AWESOME!! Very thorough and helpful!

sandra D. en

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El cliente no dejó un comentario.

Priscilla G. en

Grado:

El cliente no dejó un comentario.

Adam L. en

Grado:

I was ready to stop using UHaul before finding this location. Where other locations were disorganized, not having reserved equipment available on time or at all, this location had the equipment and was very helpful. This location is an example of how all locations should operate.

Rebecca S. en

Grado:

Front desk worker was wonderful! The truck was clean to the eye, but everything felt greasy and there was old dog slobber on the passenger window.

Mark K. en

Grado:

El cliente no dejó un comentario.

Marie W. en

Grado:

You guys are always great!

HENRY F. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

Check-in was fast and easy. Staff were friendly and helpful.

Gregory S. en

Grado:

El cliente no dejó un comentario.

Bill Z. en

Grado:

The young gal working there on Sunday was truly an exemplary employee. Quick to greet the customer, knowledgeable about U-Haul procedures, etc. I would say this facility probably has the best selection of equipment between Madison, WI and Dubuque, IA. I would definitely rent from this facility again.

Donald D. en

Grado:

El cliente no dejó un comentario.

Matt M. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

El cliente no dejó un comentario.

Ryan V. en

Grado:

El cliente no dejó un comentario.

Patrick M. en

Grado:

Nothing. Keep the two employees who greeted us. They were terrific. They were very friendly, explained things to us, and were very efficient which allowed us to be on our way quickly.

John T. en

Grado:

U haul staff was friendly and efficient.

Julie W. en

Grado:

Review what equipment is and isn't included on the truck. We assumed a ramp was included based on previous experience with a larger vehicle but the smaller one didn't have a ramp. In this situation the company rep was very helpful and took good care of us!

Michael T. en

Grado:

El cliente no dejó un comentario.

Terry R. en

Grado:

Every thing went very smoothly. Great people there to work with

Paul B. en

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El cliente no dejó un comentario.

Dee M. en

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El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

rick P. en

Grado:

El cliente no dejó un comentario.

Sheila W. en

Grado:

Mary & Scott were very helpful in my moving process. Thank you so much!

Christopher D. en

Grado:

El cliente no dejó un comentario.

Thinh N. en

Grado:

Variety of trailers.

Jocquis Y. en

Grado:

El cliente no dejó un comentario.

Jennifer B. en

Grado:

The guy didn't know what he was doing, never gave me a contract, had to go back to this location because of the tow dolly contract and get a contract, I will be filing a formal complaint against Uhaul and most of the people I talked to or dealt with.

Jerome B. en

Grado:

El cliente no dejó un comentario.

Danielle W. en

Grado:

El cliente no dejó un comentario.

Angela K. en

Grado:

El cliente no dejó un comentario.

Brian W. en

Grado:

El cliente no dejó un comentario.

Paul H. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Exceptional U-Haul location with outstanding customer support!

Dean Q. en

Grado:

I don't know. Every thing was very good.

Frank H. en

Grado:

El cliente no dejó un comentario.

Edward D. en

Grado:

I can only say that your people here were MOST GRACIOUS in their public relation skills,,,,, and that I was very appreciative off the equipment and staff support throughout my experience ,,,THANKS AGAIN,,,,'ol Ed

James M. en

Grado:

I was disappointed that I couldn't pick up and drop off at my desired location. I added to my expense and time greatly. That was very frustrating.

Jaimie B. en

Grado:

El cliente no dejó un comentario.

Dale B. en

Grado:

El cliente no dejó un comentario.

Paul H. en

Grado:

All was good.

john H. en

Grado:

El cliente no dejó un comentario.

travis G. en

Grado:

El cliente no dejó un comentario.

Frank B. en

Grado:

El cliente no dejó un comentario.

Benjamin G. en

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El cliente no dejó un comentario.

MARGARET O. en

Grado:

El cliente no dejó un comentario.

Frank B. en

Grado:

El cliente no dejó un comentario.

Savion K. en

Grado:

El cliente no dejó un comentario.

Staci N. en

Grado:

El cliente no dejó un comentario.

linda S. en

Grado:

no one to deliver container to my home, had to rent a truck to transport goods from home to storage facility, then load u-box