Trailers to rent are in demand. It was requested of me that I call early on my return day to let the rental location know my time returning the trailer. Wait times for a human was 30â€. Perhaps a message center for estimated return times could help? PS: The staff at the Plano Parkway location are great, even though it is obvious they are short staffed.ROBERT R.
Customer Reviews for U-Haul Moving & Storage of Plano
Plano, TX 75093
(We are on West Plano Parkway between West 15th St and Commerce Dr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento para vinos
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Be reachable by phone instead of your number routing to the helpless 800 number. That was extremely frustrating.Stephen L.
El cliente no dejó un comentario.Elizabeth M.
El cliente no dejó un comentario.Jesus C.
El cliente no dejó un comentario.Sudhakar K.
El cliente no dejó un comentario.Aravind G.
This process was very smooth and direct. No complications. I appreciate the calls from uhaul staff in every step of the process assuring me that my goods were okay. ¡Gracias!Jasmin M.
Everything went perfectly smooth. I had rented a trailer online originally, but then changed to a rental cargo van that morning when I came in. The agent there made it super easy and it was available so it was all a win win. I know where to go next time I need a rental!! Thanks Uhaul for making it so easy!!Debbie S.
Very nice staff. Easy check out and in.Keith A.
El cliente no dejó un comentario.Troy K.
El cliente no dejó un comentario.krasi K.
Super disappointed that a standard couch did not fit properly in container. We had to put it in diagonally using a strap and wasted space to cushion it. Had a few items damaged in transit. Not sure if I will recommend again. I moved from MD to TX. MD side of things seemed to go a lot smoother with keeping me updated however the original person I talked to for setting up reservation gave incorrect information regarding when the 30 day free storage began which cost me over $350 additional storage fee.Amy O.
Eric (don't know his last name) was fast, efficient and very polite when installing my trailer hitch just a couple of days before I rented the trailer. Taylor Luiz was exceptional! She is a fine young lady and destined for upper management.David B.
El cliente no dejó un comentario.LIANG L.
Staff was super helpful and very friendly.Heidi H.
Not enough staff/employees to be very helpful.Jeffrey C.
Lower mileage rates. Way too high.Greg Q.
Need more employees to help customers. Waiting was 6 people and wait time was 45 minutes. Only 2 employees were helping.DONALD T.
El cliente no dejó un comentario.FrankJesus M.
El cliente no dejó un comentario.Heather H.
Online booking was easyLen S.
Everything was excellent! Thank you!!!Marilyn C.
El cliente no dejó un comentario.Colton H.
There was active damage to the vehicle. The lighter outlets did not work and the online check in did not speed up the process at all.Darian O.
El cliente no dejó un comentario.Wesley J.
El cliente no dejó un comentario.Louise J.
Female employee was confused and asked help from everyone making the storage rental agonizing and painful. Return of trailer- waited 10 minutes outside at equipment return, tired of waiting I began to unhitch myself and another truck drives right next to me and an employee pops right out and unhitches him. Doesn't ask if I need help or anything. I left pissed off.WAYNE P.
The mobile app experience is truly lacking. I could not complete the pick up process and had to work with the attendant. On return the app again kept getting stuck at different locations and I finally gave up. So much for self serviceCharles V.
Gus was very helpful.Larry B.
El cliente no dejó un comentario.Christna K.
El cliente no dejó un comentario.renante P.
The $20 check in fee in paying extra for your employees to do their jobs. It's a new fee that someone thinks is a good idea, it's really annoying to customers who use your equipment regularlyEd H.
El cliente no dejó un comentario.ANDREA L.
The team was well organized whose worked on 5/7/2022, and fastest checkout I have ever experienced. BRAVO...to the team on customer service and prepared all the rental ahead of the time.Jackie W.
El cliente no dejó un comentario.Peter O.
El cliente no dejó un comentario.Wilson L.
El cliente no dejó un comentario.Gregory Mark L.
El cliente no dejó un comentario.GregoryMark L.
El cliente no dejó un comentario.Yigal D.
Truck alignment was very bad and headlights or shooting up into the skysusan W.
Sue was very helpful. She was obviously very busy with customers but still took the time to ensure all questions were answered and even helped her coworker while keeping a smile.Cassandra B.
Suzanne was great and very helpful. The manager is very nice and knowledgeable too.Behzad J.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.John B.
Even though I had reserved dolly with my truck rental I had confirmation and it was supposed to be guaranteed, when I picked the truck up I was told that they don't have any dolly availableVahid M.
I use this Uhaul location fairly often (mostly for trailer rentals) and they are always very friendly and professional.Kelly V.
El cliente no dejó un comentario.JOSEPH W.
El cliente no dejó un comentario.Melissa W.
I guess you guys are really busy but it took more than 30 minutes to get the truck because 1) my reservation was given away right after I confirmed I found it and 2) the dollies weren't ready or available. Since they didn't have the two dollies I reserved, they gave me a retail one to keep so I'm overall happy with the outcome.Louis B.
El cliente no dejó un comentario.Robert M.
Amazing service! Very helpful and diligent!Lashawn B.
The entire process was quick and easy.Randy B.
Everything was set up online and everything at store went quick and easy.Tracy P.
My truck had low tire pressure when I got it. Overall an easy pickup and drop offVictoria L.
El cliente no dejó un comentario.Leighsa B.
Hire more people it's not a great problem but having only two people working and trying to do all that is needed for the size of the facility makes it very difficult to get all the customers seen in a TIMELY MANNER.DONALD T.
El cliente no dejó un comentario.Salman S.
Waited in line for over 75 minutes as only 1 employee seemed to be working.Joe H.
Everything was great !Michael D.
El cliente no dejó un comentario.Sean O.
El cliente no dejó un comentario.Magdaline C.
On line reservation made this so easy and pleasant. Store employees very helpful.. Love this U-Haul locationJudith K.
The truck performed perfectly and the check in/check out service was excellent.C B L.
The installer was 20min late and a week later none of my lights work on the trailer. So I had another Uhaul go back and fix it and now 6 months later the power to the trailer doesn't work again. So for the 3rd time I will have another Uhaul location to fix it.dyron H.
El cliente no dejó un comentario.Ellen B.
El cliente no dejó un comentario.RUSSELL W.
El cliente no dejó un comentario.Fernando S.
always great ?David S.
El cliente no dejó un comentario.Russell P.
El cliente no dejó un comentario.Gabriel M.
El cliente no dejó un comentario.Arenicha M.
My trailer was LOCKED with a non-U-Haul lock. I lost 3 hours of packing due to having to wait for mobile service to come out and cut off the lock at my home. I would have expected U-Haul location to check this prior to renting to a customer.Mike S.
Very professional. Were prompt and helpful. Went off without a hitch (pun intended).William D.
Is all good 👍 thanks!!Pero M.
El cliente no dejó un comentario.Nelson V.
Easy directions for the drop offTalisha K.
El cliente no dejó un comentario.Zhaoshun B.
El cliente no dejó un comentario.Christopher T.
Super nice agents at this location. Agent Ian helped me will all process, nice and easy.Rabi N.
El cliente no dejó un comentario.Clifton P.
The charger port seemed to be broken? It sparked and melted the plastic casing on my charger. It should probably get looked at/repaired before anyone else tries to use it.Jamie W.
El cliente no dejó un comentario.Steven W.
The check out process has gotten really convoluted and annoying. I'd say it would be better if i was prompted to upload and arrange documentation etc before i was on-site, but the information i was prompted to upload wasnt present in the system so the whole system needs an overhaul. Other than that it's a uhaul. I know I'm gonna get s piece of junk which can haul my stuff. As expected.Andrew H.
El cliente no dejó un comentario.Anand Neelakanta G.
El cliente no dejó un comentario.Clemence C.
Everything operation wise was great however when I went to drop my truck off I was told that I would not get my gas credit that I was promised at my initial location. I am unsure why there is disconnect and I may have just wasted my money all because no integrity was upheld.STEPHANIE M. | Overall Experience
Truck cab was a little dirtier than expected but nothing major. Alignment was a bit off. Staff were joking around at the time of my check in about the truck and it caused me to be a little concerned about the reliability of the truck.Jarron W.
It was clean but could have been cleaner in relation to the cab. The site over-all has been great related all the services over the past few months.Ross Y.
Great service Ivan, thanksRene B.
El cliente no dejó un comentario.Joair R.
El cliente no dejó un comentario.Judith K.
The cup holder was full of cherry sodaluke S.
El cliente no dejó un comentario.oluwatosin D.
The truck I used was super no problems getting in to place I needed to. All parts worked as needed and it handeled well I would rent from you again if I needed a truck to move big and Billie things.PATRICK B.
El cliente no dejó un comentario.armando H.
El cliente no dejó un comentario.james W.
El cliente no dejó un comentario.Regina M. | First Impressions
Very friendly staff and professionalmoses o. | First Impressions
Our truck rental was suppose to start at 8am. We had to wait for an hour for someone to open the office at 9am to move other trucks because ours was blocked in. The back of the truck was not swept clean. I had to sweep out the back before we loaded our stuff.Patrick G.
El cliente no dejó un comentario.Metasebia M.
The indicator switch came on saying low air in front driver side. And,your company needs to have on hand,next to the drop off keys box,an broom or something to clean the floors of your rentals!Jeanette B.
I made a small request over the phone, but the clerk replaced the large truck. Driving that truck was very stressful for me! And the price was higherFITMA A.
El cliente no dejó un comentario.SESHEN F.
I have chosen this UHaul location for many purposes over the past 10 years; in-town truck moves, one-way trailer moves and most recently I rented a storage unit at this location. The unit was very easy to access, controlled entry to units was very secure process. The available access hours are convenient. The unit was clean & dry. The employees at this location are friendly, knowledgeable, and efficient.Karen C. | Overall Experience
They were so helpful helping me get the right size unit.Lynda G. | First Impressions
No tiene elevadores y los pasillos son bien angostosVeronica D. | First Impressions
El cliente no dejó un comentario.DOHARAM E. | Overall Experience
Great service very clean site and emoyees were very polite and professionalYolanda C. | Online Move In
El cliente no dejó un comentario.Tara S. | Online Move In
Extraordinario servicio al clienteSTANLEY E. | First Impressions
I had a great storage experience thanks guysEaranetta A. | Overall Experience
El cliente no dejó un comentario.Lukman O. | Overall Experience
Matthew runs the team with the competence of a well oiled machine and the service of a favorite shop. I couldn't have asked for a better experience.john O. | Overall Experience
La señorita fue muy amable GraciasGuadalupe A. | First Impressions
El cliente no dejó un comentario.Larry L. | Overall Experience
This survey was in spanish?? But everything was excellent. Thank uERIN B. | Overall Experience
El cliente no dejó un comentario.Daniel L. | First Impressions
During a very stressful move, everyone at this location was so very helpful, professional and very knowledgeable. A BIG THANK YOU to April and Eric who's help navigating the storage, truck rental and every question and concern we had relieved all our stress! Thank you !!!!Nicole S. | First Impressions
El cliente no dejó un comentario.TE H. | Overall Experience
El cliente no dejó un comentario.Ransom N. | Overall Experience
El cliente no dejó un comentario.Kahari G. | Online Move In
El cliente no dejó un comentario.john O. | First Impressions
April was instrumental in her assistance. She went above and beyond. She is a huge asset to your organization!!!Ricardo C. | Overall Experience
El cliente no dejó un comentario.Linda B. | Overall Experience
they should have informed me to make a reservation to unload my u-box.Mark D. | First Impressions
Nice customer service and great attitude from personnelJonas M. | First Impressions
The staff was amazing.. Especially April!! Matt and Ivan were so helpful! The entire place was super clean.. I was really impressed. When i opened the unit i could tell it was cleaned with Fabuloso.. So great! Thanks guys.. Ur the best!!ERIN B. | First Impressions
El cliente no dejó un comentario.Alice B. | Overall Experience
Although I was disappointed that my advanced booking could not be found, it was not their fault and they could not have handled it better. Thank you April, Eric and Matt for your friendly, efficient and prompt handling of the situation. Ivan KahnIVAN K. | First Impressions
El cliente no dejó un comentario.Cameron S. | Overall Experience
El cliente no dejó un comentario.DIA M. | Overall Experience
Too high , not understanding, the new manager is rude and she don't care about the struggle of other families Plano Texas is all for that they can get out of folks !Patricia M. | Overall Experience
El cliente no dejó un comentario.Jamarcus P. | First Impressions
El cliente no dejó un comentario.Shawnae R. | Overall Experience
El cliente no dejó un comentario.Linda C. | First Impressions
El cliente no dejó un comentario.Talen H. | Overall Experience
El cliente no dejó un comentario.SAMEER C. | Overall Experience
El cliente no dejó un comentario.Trevor P. | Overall Experience
El cliente no dejó un comentario.PHYLLIS B. | First Impressions
Except for access to the storage area where the gate would not work and we had to go get help that was the only problem but they quickly fixed itConnie N. | Overall Experience
I was told that I had 24 hour access to my storage. When I came after hours there was a truck parked in the Gateway.Dennis L. | Overall Experience
El cliente no dejó un comentario.Blair T. | Overall Experience
Great serviceTE H. | First Impressions
El cliente no dejó un comentario.Lakesha R. | Overall Experience
El cliente no dejó un comentario.Priya V. | Overall Experience
Horrible local stores on-site customer phone service. Called multiple times, long, LONG, waiting, then intentional hang-ups. So frustrating.GUILLERMO B. | Overall Experience
I had terrible experience at this location. Someone screwed up my rental from the beginning and I had to continually go back to the location monthly to have my bills adjusted. Some staffs were downright rude and without looking at the account concluded that I owed. Soooo glad I'm done with this nightmareTHOMAS O. | Overall Experience
Very helpful and understanding, as well as efficient. Overall Great service.alexander c. | First Impressions
Only problem the unit leaks when it rain. Had the unit 10 months. Noticed it a few months ago. I notified the personal and also showed workers They were understanding and I provided pictures The manager is informed and told me to gave the pictures to him and he would do a claim for meJERRY M. | Overall Experience
El cliente no dejó un comentario.Mbayang B. | Overall Experience
Paul was friendly and very helpful. Overall this was a good experience. The staff was all in uniform which refreshing to see now a days. Keep up the good work.william m. | Overall Experience
NO ONE EVER ANSWERS THE LOCAL PHONE NUMBER BE IT IN SAN DIEGO, WHERE I MOVED FROM TO PLANO, WHERE I LIVE NOW AND I'M NOT THE ONLY CUSTOMER THAT COMPLAINED ABOUT THIS!!! SO FRUSTRATINGSonia L. | First Impressions
El cliente no dejó un comentario.BRIGITTE N. | First Impressions
El cliente no dejó un comentario.DIA M. | First Impressions
El cliente no dejó un comentario.Peter B. | Overall Experience
El cliente no dejó un comentario.Matthew B. | Overall Experience
El cliente no dejó un comentario.David E. | Overall Experience
El cliente no dejó un comentario.Cicely T. | Online Move In
Very good service!!Roger T. | First Impressions
ALL EMPLOYEES VERY FRIENDLY & PROFESSIONAL. FACILITY EXCELLENT ! BILL OVERMAN Dallas, TxWILLIAM O. | Overall Experience
El cliente no dejó un comentario.Sabine A. | First Impressions
El cliente no dejó un comentario.Peter B. | First Impressions
El cliente no dejó un comentario.Priya V. | First Impressions
El cliente no dejó un comentario.Joe M. | Overall Experience
El cliente no dejó un comentario.Joe M. | First Impressions
El cliente no dejó un comentario.Tshea C. | Online Move In
Staff was very helpful and friendly!!David E. | First Impressions
I always have a great experience at this Uhaul Facility. Everyone is so nice and helpful!!Lilibeth R. | Overall Experience
Very friendly and helpful staff. Sign-up process is easy and convenient. It is somewhat difficult to get a hold of someone over the telephone.BRANDON N. | First Impressions
stay to course, doing goodWILLIAM O. | First Impressions
Branch or general manager never responded to any of my communication via, voice mail, text or email. Was disappointed. Had storage there for 2.5 years. Needed a few extra days to get my stuff out. Was never late on payments in fact was early most the time.Mary D. | Overall Experience
El cliente no dejó un comentario.Tracy L W. | Online Move In
El cliente no dejó un comentario.janice c. | Overall Experience
El cliente no dejó un comentario.JEFFERY UITTO S. | Overall Experience
El cliente no dejó un comentario.ERIC S. | Overall Experience
System went down and was frustrating but employee did best he could with bad situation. Seemed to actually care.Matthew B. | First Impressions
El cliente no dejó un comentario.Joanie N. | Overall Experience
El cliente no dejó un comentario.Cameron K. | First Impressions
El cliente no dejó un comentario.FRANK C. | Overall Experience
El cliente no dejó un comentario.MICHAEL D. | First Impressions
El cliente no dejó un comentario.Robert H. | Overall Experience
Every is very professional and the facility is always super clean. I will use this Uhaul facility again if the need arises. When i closed out my account the guy that helped me was so nice. I am sorry that I did not get his name.Nina J. | Overall Experience
All personnel friendly and extremely helpful.FRED B. | First Impressions
El cliente no dejó un comentario.Robert H. | First Impressions
El cliente no dejó un comentario.Anissa N. | Overall Experience
Thos location has very accommodating and helpful staff. Follow through was excellent.Theresa S. | Overall Experience
The staff is always helpful, love this placeSABRINA S. | Overall Experience
Team is always helpful, love this placeSABRINA S. | Overall Experience
Fantastic and expeditious service!TERESA G. | First Impressions
El cliente no dejó un comentario.SABRINA S. | First Impressions
Love it!Juliana S. | First Impressions
El cliente no dejó un comentario.Angela M. | Overall Experience
The staff was absolutely helpful. I asked for assistance loading my motorcycle out of the back of my truck.. the person behind the counter said Give Me 2 minutes I will come out and give you a hand. You cannot ask for better customer service than that.SQUIRE F. | Overall Experience
Manager was not helpful at all, I only found one employee who was willing to assist me. My storage had a lot of bug in there. Thank Goodness I took my stuff out of that facility'.Samanta H. | Overall Experience
El cliente no dejó un comentario.Lorenzo w. | First Impressions
El cliente no dejó un comentario.Eric v. | Overall Experience
You have a GREAT team who helped me out during a bad situation. I appreciate everything you guys did for me.MONICA A. | Overall Experience
As of 9/5/2020. Doing business with this company was the worst experience I've ever had unfortunately. I paid for the storage unit 1973. I rented a uhaul truck. I paid movers to put my items in storage unit 1973. After getting to the unit with a truck load of iitems. The worst thing ever, NO ONE REMOVED THE UHAUL COMPANY LOCK. SO, I WAS LOCKED OUT OF USING UNIT 1973 FOR WHICH IT WAS PAID IN FULL WITH THE EXTRA 10.00 FEE TO HAVE ACCESS TO THE UNIT FOR 24 HOURS A DAY. I HAD TO PAY MY MOVERS FOR AN INCOMPLETE JOB BECAUSE THE UNIT 1973 WAS NEVER AVAILABLE TO ME AFTER IT WAS PAID FOR.Jo M. | First Impressions
El cliente no dejó un comentario.Melissa P. | Overall Experience
Excellent manager. He was visible, always working, accommodating, and responsive if you had a problem. I don't know his name but he is about 5' 10", slim, slightly built and looks really young (tatoos? -- not sure) He was in the office...he was great.Jennifer E. | Overall Experience
Great location and great teamLarry W. | Overall Experience
The unit I originally rented was determined by management to be unavailable. Since I was out of town, and not able to move the contents, UHaul employees moved the contents. Unfortunately, the contents were moved to a second story building with no elevator. At the time I was 79 and preparing for hip surgery. I was not advised that this would be the new location. Further, when I returned, the lock had been changed and I was unable to get into my unit. Eventually, the key was found. In addition, the building has no interior signage indicating the location of the second floor units and there is not access from upstairs hallways to other hallways on the second story. Really a sad situation. While the front desk employees were sympathetic, no one offered any help or any apology for what was a major screw up.patricia s. | Overall Experience
Fine facilitymansoor y. | Overall Experience
Everything was so smooth and easy. Thank you. We will see you soon.Larry W. | First Impressions
El cliente no dejó un comentario.DIANE W. | Overall Experience
El cliente no dejó un comentario.Tim R. | First Impressions
El cliente no dejó un comentario.Susan S. | First Impressions
El cliente no dejó un comentario.SABRINA S. | Overall Experience
Very pleased with the location - very handy. Space suited my needs, price quite satisfactory and the hours of accessibility very convenient.WILLIAM H. | First Impressions
The man was very polit6and friendly during this time with the covid19 and willing to do whatever he could putting his health at jeopardyAlphonso D. | First Impressions
I rented a 10x8 unit-told the rep on the phone that I was moving my 91 yr old dad out of asst living and what we would be moving- only to find out AFTER we got your moving truck there that the unit had 28" door & the sofa would not go through! This morning I'm looking desperately for another storage space!! This after an exhausting day of getting e everything moved out ! The office staff however was great=Pat D. | First Impressions
El cliente no dejó un comentario.Ishaan S. | First Impressions
I could be mistaken but I believe the GM name was Jordan. He was very helpful, happy and super funny! On 3/6/20 him and the other employee made my moving day bearable and a thousand times better. Also a customer came in about the brakes on the truck, claiming your company was trying to give her a truck with brakes not working. She was OVER THE TOP rude and Jordan still smiled at her and never once became unprofessional with her. I normally don't leave comments but as an Area Manager in the restaurant industry, I know praise should be recognized when excellence service is given.Edith M. | First Impressions
I came to close out my units the next day. One day late and the insisted in charging me for the two months. I have been a customer there for twenty years. Very rude and not helpful at all. would not rRITA A. | Overall Experience
Friendly and helpful staff. Easy drop off. Spacious area in front of storage unit for loading/unloading the truck.david t. | First Impressions
Quick service, took little time to register for the truck and wait time to have it brought to front was minimal.gordon h. | Overall Experience
Have used the Plano Pkway location a couple of times and the staff is professional, friendly and very knowledgeable about their services and products!norma m. | First Impressions
it 's clean and the sales person was very helpfulLinda B. | First Impressions
impressed on how clean, maintained, and professional everyone was. Quite honestly, the experience changed my impression of UHaul.MiKe P. | Overall Experience
The facility was great and served my needs, however, I did find it to be very overpriced.Bobbye G. | Overall Experience
GreatJuan J. | Overall Experience
I am providing a 2-star and not 1-star because I do like the facility, however the way U-haul has designed the drop off we got trapped inside the gates and had to wait an hour before we were let out.Traci M. | First Impressions
Awesome service!Leslie R. | Overall Experience
Everyone was very helpful and made you feel welcomed. Jordan was fantastic . Will use them again for sureElsie G. | Overall Experience
Friendly staff and clean facility.Leslie R. | First Impressions
We stood in line for over an hour to pick up my truck, I had reservations for over 30 days. Was told we could get drop off location chafed when I moved, it was still 25 minutes away.Pamela R. | First Impressions
I believe the manager's name that helped me was Ashley. She was incredibly patient and helpful:). ¡Gracias!Rhonda A. | Overall Experience
Very fast and kind and helpful was very impressed. This was the best customer service at this location I've had. Thank you Jordan and Paul was greatElsie G. | First Impressions
Thanks for your servicesMIguel L. | Overall Experience
Awesome staff!Anne T. | First Impressions
When I called to make arrangements for storing my furniture, I was promised large storage units on the ground floor...when the moving van arrived, no large ground floor units were available. 😠linda s. | First Impressions
Excellent service. They accommodated my every need and were quick to respond to issues that arose from changing circumstances. 10/10Michael L. | First Impressions
I would use them again!TRISH D. | Overall Experience
Very good service. Had an unexpected need for storage, so the rent a truck ,get free month was perfect! I've had to use 3 different uhaulS in the past 6 months. Everyone was great!JACKIE C. | Overall Experience
Helpful and professional staff and a painless process. Will definitely use again!Shawn C. | Overall Experience
Great experience moving from Florida to Texas.Laura G. | Overall Experience
TGrant H. | Overall Experience
At this location I was always happy with the service and hospitality. The storage was reasonable and handy. I use U-Haul for all of my moving requirements.Stu D. | Overall Experience
The delivery Lady (Nita) was exceptionally kind and accommodating. KathyKathy B. | Overall Experience
Everyone was helpful & polite. I will use Uhaul again & refer a friend.Veronica T. | First Impressions
You lost my pods in your warehouse and I had to reschedule movers and deliveryJohnathon L. | Overall Experience
GreatRoslyn E. | Overall Experience
If you could have more lights around the outside of the storage, that would be great!! Or even inside, but the service was wonderful and I enjoyed a full year of service. Thank you so much!Guillermo D. | Overall Experience
We had one incident where we had trouble with the combo lock on the outer door. Staff immediately let us in and fixed the door. Facility was always clean, well lit, and staff always very helpful.karen b. | Overall Experience
goodJesu Ruban A. | Overall Experience
I am extremely satisfied and surely recommend this place to all of my friends. Keep it up guys :)Suvit S. | Overall Experience
Very pleased with this facility.Russell S. | Overall Experience
We were charged fees for dollies, pads, cleaning fees and 2 days of use but the dollies and pads were our own personal equipment which has not been returned and the truck was taken so we didnt finishPamela H. | Overall Experience
I got the delivery before the scheduled date, I got the uhaul support. It was a good experience.anirban c. | Overall Experience
If I were a petty man, I would change my rating to poor, just for forcing me to write this comment. How about you make this part optional and ask a few more specific questions.Jeff A. | Overall Experience
You helped me when i needed it most. I had no place to live and stuff to store. I will be forever grateful. ¡Gracias!Karen H. | Overall Experience
Very helpful and friendly!Patricia O. | Reservación
The counter help was as good as it gets. The equipment was great. I always enjoy doing business with U haul.Stu D. | Reservación
Never was notified that my box had arrive and it was sent to the wrong Uhaul location. What is the point of the guarantee if you don't honor it!MELISSA K. | Overall Experience
Website completely incorrect -no 1,200 SF but 1,200 cubic feet. Staff is completely clueless as to this issue. The person with an "Owner" name tag had no idea the difference between SF or cubic feet.TRACEY H. | Reservación
Worst customer service I have ever experienced. Have left multiple messages for management to address issues with rental, but no satisfactory resolutionDaniel G. | Overall Experience
It was my first experience with self-storage and was great.Jeovanny B. | Overall Experience
Staff was friendly. Only problem was our ubox was not ready for pick up even though we had confined 3 times including the morning before pick up appointment.Clay G. | Overall Experience
waiting was short good help unit was clean and easy access in and out for items, I used the cooled storage's unit and work fine.Don M. | Overall Experience
GraciasSHANE B. | Overall Experience
People that complete the paper work, had it wrong for 3 months in a row.LaParis B. | Overall Experience
No one in the office, had to go find employees more often than not. The access gate was blocked by returns every time I was there. when I moved out I was met with an unprofessional and rude employeeMary R. | Overall Experience
U-Haul kept my things in tact well-preserved for 4 years and when I moved out they was very courteous very nice.JAMIKO M. | Overall Experience
the side of the door was damaged allowing vermin inside. Also the door wouldn't open we were told multiple times we would hear from maint. but never didLYNAIRE S. | Overall Experience
Brandon was great to work with and very helpfulDavid C. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!