Customer Reviews for U-Haul Moving & Storage of Pittsburgh

6,359 comentarios

3000 Liberty Ave   Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

(412) 567-0720

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 567-0720

3000 Liberty Ave
Pittsburgh, PA 15201
(Next to the Pittsburgh Ballet across from 31st Street Bridge in The Strip)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grace N. 
Clasificación:
5.0

Excellent service.

Hossein A. 
Clasificación:
3.0

It was fine I only did an after-hours dropoff.

Michael G. 
Clasificación:
5.0

The optional equipment I rented was not in my truck when I inspected it, although a U-Haul employee brought it out quickly. The steering was loose, forcing me to make constant adjustments. Not unsafe, but caused extra focus and attention and fatigue.

Justin S. 
Clasificación:
5.0

I appreciated receiving a phone call that my puck up location was changed and that the vehicle was ready earlier than scheduled.

Angela T. 
Clasificación:
5.0

Very courteous and professional staff. Clearly a very professional, well run and customer focused business.

Joseph W. 
Clasificación:
5.0

BY FAR the best uhaul location we have ever done business with! Friendly helpful staff. Highly recommend this location!!

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doyi K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam H. 
Clasificación:
5.0

My experience at this location is far and away my best in the Pittsburgh area. I will return here even though it's further from my home.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay C. 
Clasificación:
5.0

nothing to comment as every thing is good

RAKESH R. 
Clasificación:
4.0

There were some issues with charges. They have been resolved but I spent way too long on hold and talking to multiple people to get it resolved.

Sharla Y. 
Clasificación:
5.0

The owner of this establishment went out of his way to help me.

Walt W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre C. 
Clasificación:
4.0

I haven't received my receipt

DANIELIA C. 
Clasificación:
2.0

When we reserved our truck, we selected a pick up location near our current home and a drop off location near our new home. That would have made the trip 18 miles. We were contacted and told we had to pick up and drop off at this location which made the trip 39 miles and we then had to pay for the extra miles and it was a 25 minute drive away from our new home.

Patrick Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry H. 
Clasificación:
5.0

Great crew! Everyone was efficient and accommodating. Thanks Again.

LaShaun M. 
Clasificación:
3.0

The 24/7 app was not working. I spent over 40 min trying to get phone help from u-haul. No one was helpful. Finally I just left truck and keys. App did not work for pick up either. Very frustrating

Anne T. 
Clasificación:
2.0

BETTER CUSTOMER SERVICE FOR SURE. Also no one went above and beyond at this store. /They were unfriendly and cold acting as if customers were a burden rather than an asset. No one spent time explaining how to operate the equipment but instead treated you like a number or a piece of paper. Although i told them I needed a few extra days they did not notate on the contract and did not let me know the exact time of day it had to be returned since you operate off 24 hour increments. They also failed to disclose if I kept it past the deadline that I had to pay the coverage for the late days as well. It was just poor customer service and the worst experience ever especially since I had never rented a U Haul before. They assume everyone coming in there knows what they are doing. I know good help is hard to find and I may be spoiled by being from Texas where we practice southern hospitality however I am being gut level honest because that is what you need to hear. Most customers would never tell you the truth just would not come back. I will say the girl who answered the phone was great and unfortunately she was not there when I picked up my trailer. What a shame as for a moment she gave your store a good name. She even mentioned that they would probably just tack on a few days to help me out since I was in a one way rental. maybe hiring some women will soften the experience at this location or at least some men who care about people and love the public. I will probably never have to rent a UHaul in Pittsburgh again and I did appreciate that you upgraded the size for me at the same price since you didn't have the trailer I reserved. The equipment was old and when I opened the door for the first time it got stuck up top which someone helped me with otherwise I would have had to call the store. That could have been avoided had someone taken the time to explain the equipment instead of sending a single mom and her daughter off to discover on our own. I appreciate that I did get the trailer all the way to Texas without issue and will probably use UHaul again in the future. Next time I will expect them to show some love maybe Texas style.

Suzette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriella V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica W. 
Clasificación:
5.0

I would the location, but not U-Haul. This is the second time U-Haul has gotten my move wrong….next time it's Penske or Ryder for me.

JOHNDOUGLAS C. 
Clasificación:
5.0

The 24/7 online check in was pretty good. The truck operated perfectly on a long trip from Pittsburgh to Philadelphia in the pouring rain.

Larry H. 
Clasificación:
5.0

Every aspect of the service was extremely professional, courteous and timely. I see no need for improvements.

Carol M. 
Clasificación:
4.0

Staff was friendly and sincere

Gina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

The truck was very clean and the staff here are great! 👍

chris O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa O. 
Clasificación:
3.0

Location was closed during pick up time and Uhaul did not communicate this.

Liliana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG L. 
Clasificación:
2.0

â€"I reserved a dolly and a truck 3 weeks in advance. I arrived and was told that no dollies were available because “all the students were moving this weekend.” I can only assume that the operator is too cheap to keep an adequate inventory of equipment on hand. â€"I drove the vehicle for less than ten miles and put a gallon of gas in the tank immediately before dropping it off. I was charged for gas anyway. The operator has apparently found a new profit center by charging people for gas that they never used.

Frederick E. 
Clasificación:
1.0

I got charged a $71 extra fee for missing/damage charges when there were no damages to the vehicle. The U-Haul rental place refuses to pick up the calls to resolve the issue

Sujay K. 
Clasificación:
3.0

the dolly was previously open, yet i got charged. a 15 foot with 3 foot of “mom's attic” is a ripoff.

alexis L. 
Clasificación:
4.0

Let people know what side to enter on to find vehicle. Have more staff during busy times of the day.

David B. 
Clasificación:
5.0

Keep up the good work. This was my 3rd time renting from this location. Top notch every time!

Darren D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

All good

Michael K. 
Clasificación:
5.0

Nothing everything was great

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharita H. 
Clasificación:
4.0

Nothing for improvement. Mike displayed above average customer service

Tajah W. 
Clasificación:
1.0

Never told me truck would be pick up Liberty location....you FORGET to give my drive items that I had paid for... I would never tell anyone to go to Washington Blvd location....a couple of days before pick up agent told me I had to pay in cash...WRONG...I was not happy with that answer so I called back second agent knew her JOB

ROBERTA L. 
Clasificación:
5.0

Your location is exemplary!! I've rented at other locations in Pittsburgh and will never go anywhere bit the Liberty Ave location because the service is amazing!! Don't change anything!! You should be a training center for new employees! You guys are the absolute best! Thank you! Have a wonderful day!!

Matt B. 
Clasificación:
5.0

Outstanding service!

LaShaun M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

james W. 
Clasificación:
5.0

The son took great care and got my drop off done in moments, i felt bad for walking on his freshly cleaned floors. Really nice place, might use it for storage units.

Brandon V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

They where excellent. Went wayyyyy above board helping me. I really appreciate the help&kindness I was showed.proffesional to the T!

euegene K. 
Clasificación:
1.0

Not charge a customer for an extra day for a rental especially when the customer calls ahead and specifically asks if it's ok if they're 5 mins late and if there will be an extra charge.

Michelle M. 
Clasificación:
3.0

I would only recommend this location to someone very comfortable driving on the narrow Pittsburgh streets. This was not my guaranteed location and was 30min away from my original location. I had to pick the truck up at a inconvenient time to accommodate the navigation hazards.

Deanna G. 
Clasificación:
5.0

From pick up. To drop off, EXCELLENT👍🏽

euegene K. 
Clasificación:
5.0

Excellent customer service all the time. I have dealt with them for more than 10 years.

Taru C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
5.0

The transmission in the truck was not good.

Melissa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHATTILA V. 
Clasificación:
5.0

safe bang for ur bucks!!!!!

william j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorita G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ramakrishna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

Nada

Micheal O. 
Clasificación:
4.0

Outstanding Customer Service!

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth C. 
Clasificación:
3.0

We were promised a Sunday delivery and when the time came to deliver, I received a call saying that the location did not deliver on Sundays. It was a problem but they worked it out with me to drop off and pick up on the same day to make up for the delivery broken promise.

Sharon K. 
Clasificación:
5.0

Very satisfied with our experience at your facility. ¡Gracias!

Kelly M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
3.0

Truck given to me for a one way trip of 1400 miles was so low on oil that the oil light came on a couple hours into the trip. Upon checking the oil, it did not even register between the two dots on the dip stick. I had to personally buy oil to put in the truck then proceeded to a uhaul location in Mooresville, NC where the tech was flabbergasted and put 2.5 more quarts of oil in the truck. How this location didn't check the oil before such a long trip is unprofessional and could have created a dangerous roadside incident. I would like to be contacted and compensated for this issue.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

harry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enock E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

We had more interaction with the location near the delivery point (Pensacola, FL). Each month, the staff would call with adequate time before the next billing cycle to request pick-up. Each month, I was disappointed that we were not ready, but the CSRs calling were amazingly courteous and friendly. Honestly, the best phone conversations I have ever had with a business. I would recommend U-Haul services to anyone needing this particular service!

Dayna B. 
Clasificación:
5.0

So easy & affordable! I'll rent from them again & again!

Aimee N. 
Clasificación:
5.0

Mike Glancy and crew went above and beyond on customer service! Will definitely recommend

Michael W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny G.  |  First Impressions 
Clasificación:
5.0

Everyone was on time and courteous and helpful. Everyone communicated exceptionally well. First rate experience

Mark S. 
Clasificación:
5.0

Totally please with services provided!

GAIL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine S. 
Clasificación:
5.0

Incredibly helpful staff Mike and Craig were awesome!

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sacoyia B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Enock E. 
Clasificación:
5.0

Your online system sucks. Had to go inside because it wouldn't recognize my password even though I reset it.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serri S. 
Clasificación:
1.0

The truck leaked and all our cargo got soaking wet. The location was of no help in getting us a reduced fee.

John G. 
Clasificación:
2.0

It was freezing cold when I picked up and it was quite hard to find my truck. There were 2 lots and no indicators stating which lot my truck was in. My window crank was missing half the handle. Took two of us to turn the side view mirrors. The truck had just under a quarter tank of gas when I left the lot, so even if I put the correct amount of gas in, I would have still been charged the service fee. Quite displeased.

CULLEN H. 
Clasificación:
4.0

Calling and trying to contact someone at my location was almost impossible most days. That was my main problem, not being able to reach someone. Also when I went to close out I called and spoke to someone and they said they would go check the unit and send me an email as long as everything was out. That's not what happened no one called and I kept getting bills and text messages stating that my storage was empty. So I called the second time and the young man was kind enough to do what he said he was going to do. But it did take two calls and the first call I had to be on the phone for almost a half an hour to speak to somebody

richael h.  |  Overall Experience 
Clasificación:
4.0

Kevin helped us out a lot!

Amber N.  |  First Impressions 
Clasificación:
5.0

Love the price and the it is so close to my house I can walk there if I need anything would recommend your company to my family and friends

MARY G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

patty h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andretta w.  |  First Impressions 
Clasificación:
5.0

Accommodated my needs.

Brian S.  |  Overall Experience 
Clasificación:
5.0

Our check in person was a young Woman. Who was very professional and knowledgeable about her job. I can't remember her name but she needs a raise.

Karen V.  |  First Impressions 
Clasificación:
5.0

Service was exactly what I was hoping for-streamlined and perfectly hassle free. The building feels secure (and clean!) and I am incredibly pleased with the move in experience.

Amanda H.  |  Online Move In 
Clasificación:
1.0

I'll be sending you an email directly with more details about my experience but from the start it was a less than desirable experience. If I wrote a google review or told a friend about my experience the words rude, chaotic, and unorganized we be my top 3 words to describe this place. I rented at the uhal in north side and never had any issues, this experience didn't even come close. Long story short I wasn't even In the unit a week before we switched to guardian across the street.

Angela P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B.  |  Overall Experience 
Clasificación:
5.0

Customer service guys there help me tremendously.

Charles B.  |  Overall Experience 
Clasificación:
5.0

My experience with U-haul staff and facility has been very positive.. The facility well maintained...

ANTHONY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Federico G.  |  Overall Experience 
Clasificación:
5.0

Thankyou for protecting my items at your facility for all those years. I would recommend Uhaul to all my friends. I have no complaints.

elaine m.  |  Overall Experience 
Clasificación:
1.0

Got lock in the elevator five minutes before the unit closed and eventually got got but nobody was answering any of the phones or emergency lines.

Isabella P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

greg d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin K.  |  Overall Experience 
Clasificación:
5.0

The staff at this location is knowlegable and helpful. They are quick to solve problems and eager to make sure the customer is well served.

Chris S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rajani C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  First Impressions 
Clasificación:
2.0

All is good except my 5 x 10 has a 2.4 ft diameter post in the middle thereby significantly reducing packing management and usable cubic ft.

MICHAEL D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Ann A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james and Elizabeth M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H.  |  Overall Experience 
Clasificación:
4.0

Tried to charge me for another month's rent for storage unit after I specifically asked/complied with the date and time they told us that our free month rental ended. They reversed the charge when they became aware of the issue.

RYAN L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherryl C.  |  First Impressions 
Clasificación:
5.0

Good service and I would come back

Jasmin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn S.  |  First Impressions 
Clasificación:
5.0

Great Customer Service ...staff was very helpful and personable!!!

Mary M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sue L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H.  |  Overall Experience 
Clasificación:
5.0

The owner Mike is always very helpful and friendly

Jacob S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

emily n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet S.  |  Overall Experience 
Clasificación:
5.0

Great experience again this summer. Will be back next year too if we need storage. In any case, would definitely recommend your facility to others without hesitation.

Heather M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Saeed C.  |  Overall Experience 
Clasificación:
1.0

The guy who seems to be in charge is rude and lies a lot

Timothy B.  |  Overall Experience 
Clasificación:
5.0

As I told the young man yesterday when he was checking me out of my storage unit when he asked if I had a good experience: this isn't even the closest storage unit or truck rental place for me. I went here a few years ago when I needed to move and the staff were so helpful, friendly, and accommodating it was unbelievable. That was around 2018 maybe and I still choose to get all of my trucks and storage spaces here. Additionally, I still see some of the faces around that I saw back then. That tells me that Mike is doing everything right. He must be a very knowledgeable dude. I always know that this part of moving will be easy and convenient.

Kevin H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Beau C.  |  Overall Experience 
Clasificación:
4.0

The only problems that we were concerned about was the truck rented did not have a gas cap and the check engine light came on, along with the tires being low. Other then that staff was amazing and the facility was clean

amy G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

B john M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

judith o.  |  Overall Experience 
Clasificación:
5.0

Very positive experience.

John M.  |  Overall Experience 
Clasificación:
5.0

I have the best experience customer service provided here from Jayla at Liberty ave. Pittsburgh every time we go there we get very best service from her. She is so friendly and very helpful. She knows how to take care the customer for best satisfaction . We were not happy with how other U-Haul location treated us before that's why we moved to use the service here and we are not disappointed. I am going to recommend this U-Haul location to people in the future.

Athikhom B.  |  Overall Experience 
Clasificación:
5.0

The young man was very nice.

Ken B.  |  First Impressions 
Clasificación:
5.0

Truly outstanding customer service. I used to live much closer to this location. I still choose it, however, because I've had top tier experiences here.

Kevin H.  |  First Impressions 
Clasificación:
5.0

The worker that helped me (Jayna, maybe, I forget) was awesome! She knew her job thoroughly, explained how the storage units work without over or under explaining, and completed my paperwork super fast. She was friendly, down to earth, and seemed to like her job. While I was being waited on two different customers asked her things, she answered them without ever missing a beat waiting on me. Super great employee!!

Sharon H.  |  First Impressions 
Clasificación:
5.0

Upon move-in, I experienced a love/hate for the wood floors. While I absolutely love the beautiful old wood flooring, there are areas that are missing chunks of wood and are in need of repair. These areas make the carts vibrate so badly that it shakes things off the cart, leading to the major annoyance of having to continually stop to pick up the stuff that had fallen off, and the possible damage caused from it. Maybe softer, more shock-absorbing wheels on the carts might be the quickest, least expensive solution. Everything else about my move-in was great, and I would highly recommend this facility to anyone. Jayla was especially awesome and incredibly helpful.

Bruce F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B.  |  First Impressions 
Clasificación:
5.0

great place, excellent service and able to provide 100% of items required for moving and storage

Daniel C.  |  Overall Experience 
Clasificación:
5.0

A top-notch experience! We completed our reservation online (very user friendly) - when we arrived at the facility the paperwork process was quick and the staff was friendly and helpful. Unloading was so convenient - just back into the garage and unload onto the carts and took the elevator to our unit. Well lit and clean!

Janet S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chelsea l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren W.  |  Online Move In 
Clasificación:
3.0

Name was not in computer system even though I had a reservation.

Nina K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PETE V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eleanor h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat S.  |  First Impressions 
Clasificación:
5.0

Benjamin Armstrong is also a storage customer and he recommended a wonderful storage facility such as U-Haul thank you for your convenience and services.

Edmund S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ed s.  |  Overall Experience 
Clasificación:
5.0

Everyone performed their job to completion

Scott J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth g.  |  First Impressions 
Clasificación:
5.0

Mike and Craig, are wonderful to deal with. Always fair and accommodating. My go to Uhaul period point blank.

RONNIE B.  |  First Impressions 
Clasificación:
5.0

Went to U-Haul to get an additional locker in a unexpected situation. Got there at a very busy time, but was taken care of in a timely manner which I'm very thankful. Staff handled all customer very well and organized. Thanks again.

FRANCIS F.  |  First Impressions 
Clasificación:
5.0

I've been a customer for more than 6 years. I have had nothing but the best experience with them.

TARU C.  |  Overall Experience 
Clasificación:
4.0

Chris and Brandon (I think that was his name) were super helpful!

Gabriela S.  |  First Impressions 
Clasificación:
5.0

The sales person that helped me made me feel like being at home. He cleared me of all my storage worries, very helpful, very professional. The company was so clean strong security. I could go on and on. Please tell that sales person who should be in management thank you and thank you. I am still today talking about the wonderful customer service and the storage co. I give sales person and company 10 stars.

Theodore H.  |  First Impressions 
Clasificación:
5.0

Rayshawn was very helpful and kudos to him for being so patient with the new employee he was training while helping multiple customers.

Matthew S.  |  First Impressions 
Clasificación:
5.0

The staff was absolutely amazing. They were so helpful and a time of need. It's nice to have one less stressor in your life. Can't say enough good things about the people here

Michael R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

benjamin t.  |  First Impressions 
Clasificación:
5.0

Top notch facility in a very nice restored building. Staff and management were terrific! Always attentive to my inquiries. I wish all UHaul facilities were managed and run this smoothly. Thanks Mike and your team!

Pete T.  |  Overall Experience 
Clasificación:
5.0

The staff is very friendly, and even mentioned a coupon/discount that I wasn't aware of. They helped me save money which is always a plus!

Chanel N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mark S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DARLENE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary O.  |  First Impressions 
Clasificación:
5.0

The staff is great.

CW K.  |  Overall Experience 
Clasificación:
5.0

Truly a pleasant experience all around. Craig B. helped check me into my new storage unit and was super helpful. Answered all of my questions and was clear/concise about explaining everything I needed to know. I also happened to run into a few other employees in the halls and elevators and I can't stress enough how friendly, helpful, and personable everyone at this location is. Would definitely recommend U-Haul (and this location specifically) to anyone looking to store stuff!

Emily M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P.  |  Overall Experience 
Clasificación:
5.0

I was very happy with the storage facility at 3000 Liberty Str. In Pittsburgh PA. That was a great idea to turn that building into a storage facility. It worked out for me and when ever I had a question or a U-Haul Trailer or Truck, this place always came through. Thank you very much for this!

John L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james and Elizabeth M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

mark S.  |  First Impressions 
Clasificación:
5.0

We were very happy with our storage rental experience. The facility is tidy, well-maintained, and easy to navigate. Mike's assistance at the counter was excellent - he was welcoming, friendly, and gave clear & thorough move-in instructions that were simple to follow and quickly led me to our unit. We had several large items to move in (a bed frame and large dresser) and were a little worried about how it would go moving to an upper-level storage unit, but there is a spacious unloading area, free carts and dollies, and a large freight elevator that made moving in a breeze. I highly recommend this location!

B john M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna F.  |  First Impressions 
Clasificación:
5.0

Customer service is excellent...

SOUMENDRA M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ndubisi E.  |  First Impressions 
Clasificación:
5.0

Convenient. Excellent service

Craig L.  |  First Impressions 
Clasificación:
5.0

Mike and the staff do a great job. Del was a huge help

CW K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodi D.  |  First Impressions 
Clasificación:
5.0

We needed a storage unit for our son's college dorm items. Drove by and stopped in. Mike took care of us and had us loading up our items in a matter of minuted. Clean, secure facility with friendly staff.

Jerry N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B.  |  Overall Experience 
Clasificación:
5.0

I will use this U-haul place again.

Wanda B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K.  |  First Impressions 
Clasificación:
4.0

It is a little difficult to swing into the bays when cars are parked directly across from the garage doors. Not sure if something can be done about this.

Anne D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  Overall Experience 
Clasificación:
5.0

Ideal location and size options for my needs. Painless procedures to rent and to move out. The restrooms are super clean and modern.

elaine g.  |  Overall Experience 
Clasificación:
5.0

Everyone at this location is super friendly. Move in process was clear ,and easy to understand. My thanks to Mike, Del , Craig and all the other employees at this location.

Michael H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LeRoy L.  |  Overall Experience 
Clasificación:
4.0

The payment system is flawed - unable to pay in advance of due date, misquoted amount due.

Kevon C.  |  Overall Experience 
Clasificación:
5.0

I used the storage units here for almost five years while on a work assignment and the units are in a great state. The team are exceptional. Always very friendly.

garrett M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamaldeep N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zhiguo H.  |  First Impressions 
Clasificación:
5.0

Thank you for being so professional! Great customer service and very clean facility and fleet of vehicles!

Christopher C.  |  Overall Experience 
Clasificación:
5.0

Really easy to use the facility -- 24hr access - staff very helpful

LeRoy L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray B.  |  Overall Experience 
Clasificación:
5.0

Mike has always helped me no matter what, he is such a excellent person.

ANGEL L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R.  |  First Impressions 
Clasificación:
5.0

Easy process for both unit and truck rental. Dale was knowledgeably and thorough

Daniel C.  |  First Impressions 
Clasificación:
5.0

Employees were always kind and very helpful! Management is doing a great job at the Liberty Avenue location. I will always go back for any of my moving needs!

JULIA J.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for making my first experience with U-Haul the best - I will definitely continue to return to U-Haul for all of my storage and moving needs!

Anameka S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa I.  |  Overall Experience 
Clasificación:
5.0

Michael, as per usual thank you. We greatly appreciate your assistance these past three years

REGINA R.  |  Overall Experience 
Clasificación:
5.0

The facility is clean and well-maintained as are the parking areas. Even the landscaping is well cared for. It felt like the guys who run the place really care about it.

Vincent L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George F.  |  Overall Experience 
Clasificación:
5.0

Customer service was great

Linda T.  |  First Impressions 
Clasificación:
5.0

Great experience thank you. Felt safe and secure with my daughters belongings in there.

joseph g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joana S.  |  Overall Experience 
Clasificación:
5.0

Outstanding facility and staff. I have utilized four other storage facilities over the last 15 years and this U-Haul location outshines them all.

David O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George F.  |  First Impressions 
Clasificación:
5.0

Mike and his crew are exceptional. When you have storage needs look no further. It's a one stop shop. You can get your truck, storage, moving supplies, and even a site where you can find reliable vetted moving help. They are three big stressors in life, death, loss of job, and moving. This location relieves the moving stress for sure. Thanks again.

moving firm l.  |  Overall Experience 
Clasificación:
3.0

My unit was too small and the office was closed so I could not get a bigger unit. It was a hassle to try and fit everything in. The unit size looked bigger on the website. The size is misleading.

Naime B.  |  First Impressions 
Clasificación:
5.0

Del W was very helpful in getting my storage unit arranged and explaining all the features of the self storage units at Uhaul. I would definitely recommend using Uhaul self storage to others in the future.

Mark H.  |  First Impressions 
Clasificación:
5.0

No problems at all. High security, helpful staff.

Jeanne G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kali K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald W.  |  First Impressions 
Clasificación:
5.0

Not U-haul's fault, but I had to share the elevator with multiple people in rapid succession who weren't wearing face masks. One suggestion would be to police mask use more, and install a vent fan in the elevator, since corona isn't going away soon.

Randall S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RANJITH KUMAR S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joana S.  |  First Impressions 
Clasificación:
4.0

Very difficult getting to my location because of storage unit selected for me. But other than that, staff was very professional! I would recommend storage facility and I would use the storage facility for future needs.

Robert M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Behrad Z.  |  Overall Experience 
Clasificación:
5.0

Clean easy access Would highly recommend

John C.  |  Overall Experience 
Clasificación:
2.0

My property and furniture was rat infested with rat holes in the couch rat feces all over storage area had to throw most of the stuff away do to rat infestation

OTIS S.  |  Overall Experience 
Clasificación:
5.0

This is our 1st experience moving Everyone we dealt with "held our hand" thru the entire process from the beginning in February until the actual unloading at the storage facility on June 2 With the delays in closing the house in the middle of the Covid pandemic y'all made it seem SO easy.

Zack M.  |  First Impressions 
Clasificación:
5.0

Clean facility. Easy to do business with.

Kim K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aditya J.  |  First Impressions 
Clasificación:
5.0

Uhaul storage worked perfectly while my housing situation was in transition. The facility is convenient, clean, and secure. The staff were excellent.

Kevin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

denise s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevon C.  |  First Impressions 
Clasificación:
5.0

Will need another storage unit in the Fall.

LeRoy L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent L.  |  First Impressions 
Clasificación:
5.0

Really nice and helpful attendant. Made the move-in really smooth and convenient.

christine b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BOB C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janeya H.  |  Overall Experience 
Clasificación:
5.0

Very nice place

Tammy D.  |  Overall Experience 
Clasificación:
4.0

Very convenient locations. Thank you.

Lisa W.  |  Overall Experience 
Clasificación:
5.0

The service was outstanding and my experience with uhaul was great

Sara J.  |  First Impressions 
Clasificación:
5.0

The staff was extremely helpful even when there was an issue they corrected it immediately!

Vianie H.  |  Overall Experience 
Clasificación:
5.0

My experience with Uhaul was great. Since I wasn't from the area, I needed a bit more help which I got everytime I called with questions. Gracias

Cindy K.  |  Overall Experience 
Clasificación:
1.0

The elevator didn't work the lady accused as I am the one who brake it. They take me to use another limited help

Isaac M.  |  First Impressions 
Clasificación:
5.0

Recommended!

Claus R.  |  Overall Experience 
Clasificación:
3.0

My property was damaged and i didn't take the additional insurance and was only given about 20 percent of my money from UHAUL. My precious photos were destroyed by water and rats

LISA R.  |  Overall Experience 
Clasificación:
4.0

Fantastic experience. I used my storage unit for 5 years while I traveled nursed. My only complaint is I wish the monthly cost was a little lower. Otherwise, I have zero problems with this facility.

BRETT D.  |  Overall Experience 
Clasificación:
5.0

I'll be using Uhaul Moving and Storage of Pittsburgh for all of my moving and storage needs from now on.

Jared M.  |  Overall Experience 
Clasificación:
5.0

helpful with answers to my questions. Smooth set up.

john m.  |  First Impressions 
Clasificación:
5.0

We had a great experience working with this Uhaul branch. Mike went above and beyond for us and we appreciated working with him so much.

kechia m.  |  Overall Experience 
Clasificación:
5.0

Your employees are extremely knowledgeable and helpful. This, above anything else is what makes any service top notch! I spoke to Nicki and her daughter- both amazingly kind and pleasant!

Jayne P.  |  Overall Experience 
Clasificación:
5.0

Everything was great ... the only improvement would be 24 hour access.

david g.  |  Overall Experience 
Clasificación:
4.0

It was a good experience.

sandra h.  |  First Impressions 
Clasificación:
4.0

Ok

Gerrit B.  |  Overall Experience 
Clasificación:
5.0

ND

THUONG N.  |  First Impressions 
Clasificación:
5.0

Everything has been perfect from beginning to end. Working with Michael and his staff is more than superb. We have been renting on consecutive years, and will continue to do so, until our kids graduat

REGINA R.  |  Overall Experience 
Clasificación:
5.0

The facility and the people working at it are great especially the manager.

jim w.  |  Overall Experience 
Clasificación:
2.0

Calling for information is a major hassle. After responding to numerous questions from the "screening voice" we were finally connected. Their phone rang and rang. No one answered. Slow service on a Su

daniel b.  |  Overall Experience 
Clasificación:
5.0

Everyone was so nice and very helpful.

lisa T.  |  First Impressions 
Clasificación:
5.0

Very helpful staff.

Robert F.  |  Overall Experience 
Clasificación:
5.0

Good storage place. Elevators can get crowded, and the wood floor is uneven. But the unit itself was fine.

Justin Turner K.  |  Overall Experience 
Clasificación:
3.0

Ok

Gerrit B.  |  First Impressions 
Clasificación:
5.0

Customer service people were very helpful..

SOUMENDRA M.  |  First Impressions 
Clasificación:
1.0

Drove from New York. When I arrived first thing in the morning, service was rude. Got charged an extra day for returning truck 30min late. One small elevator, not enough carts. Bad!

JONATHAN H.  |  First Impressions 
Clasificación:
5.0

Y'all are fantastic. Everyone was responsive and very helpful. Give em all raises!

Tylar F.  |  First Impressions 
Clasificación:
5.0

They were always helpful when I had problems. When I needed extra hours to finish loading or unloading they were accommodating. Excellent and friendly staff.

Christian E.  |  Overall Experience 
Clasificación:
4.0

Workers were very nice and friendly to help.

Kali K.  |  First Impressions 
Clasificación:
5.0

The person who assisted me - Justin - was outstanding. Patient in explaining options and going with me to determine the best truck and storage option for our needs. A pleasure to work with.

Robert F.  |  First Impressions 
Clasificación:
5.0

I would recommend this facility

WILLIAM A.  |  Overall Experience 
Clasificación:
5.0

Excellent service and facility!

Michael W.  |  First Impressions 
Clasificación:
4.0

Facility was clean. Employees efficient at time of transaction and responsive to issues with access card.

Kelsey K.  |  First Impressions 
Clasificación:
5.0

Great service and facilities!!

SHAWN W.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Michael P.  |  First Impressions 
Clasificación:
2.0

The storage experience was really unsatisfactory. The storage has only one elevator and we had to swipe the card every single time!! Also, one of the staff was a little rude.

Hessameddin B.  |  First Impressions 
Clasificación:
2.0

I moved my stuff because I had mice running in my storage bin and mouse droppings on my storage totes, blood was on the floor were a mice had been hit by a weight, they only offered a free month

GLORIA M.  |  Overall Experience 
Clasificación:
5.0

I like this UHaul facility very much. It is very spacious, secure and well-lit. The loading docks are very convenient. I enjoy the ambiance of the old building and the convenience of the updates.

James H.  |  Overall Experience 
Clasificación:
5.0

Huge fan of UHaul. The Ohio, Colorado and now Pittsburgh location are great. Spent 4 + years at the Pittsburgh place on Liberty Ave. is the best yet.

Greg C.  |  Overall Experience 
Clasificación:
5.0

Excellent service Professional staff

Gillian Y.  |  First Impressions 
Clasificación:
5.0

Excelente

Adam B.  |  Overall Experience 
Clasificación:
5.0

Mike helped me with my rental and he was great. He answered all of my questions and the rental process was very easy. The facility is clean, easy to access, and secure. I highly recommend it!

Elizabeth T.  |  First Impressions 
Clasificación:
5.0

Nicki was our UBox service provider, she was the best. One of the most helpful people I have ever met.

Joseph A.  |  Overall Experience 
Clasificación:
5.0

pleased

del f.  |  First Impressions 
Clasificación:
5.0

Very easy

Adam B.  |  First Impressions 
Clasificación:
4.0

Nice people. The manager thanked me for being a return customer. Classy. I wil be back again.

jim w.  |  First Impressions 
Clasificación:
5.0

Michael and his team were super helpful in getting us set up! The location is super clean, warm, and welcoming. Would definitely do business with them again!

Mikko S.  |  First Impressions 
Clasificación:
5.0

Very easy sign-up and the facilities are clean and secure. Felt very comfortable storing items with them.

Erin K.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful

Jarae M.  |  Overall Experience 
Clasificación:
5.0

I did the u haul u box, great fast service!

Cassie Z.  |  Overall Experience 
Clasificación:
5.0

Great team here!

Johannes A.  |  First Impressions 
Clasificación:
5.0

The place was accessible, secure, clean and well organized, the staff were nice and ready to help when I told them that I lost my padlock keys, I would give them extra rating stars above 5 for that.

omar y.  |  Overall Experience 
Clasificación:
5.0

Very happy other then not getting the last month prorated. I feel that should be something that is done.

jared s.  |  Overall Experience 
Clasificación:
5.0

Our U-Box service person Laura was outstanding.

Rick T.  |  Overall Experience 
Clasificación:
5.0

Really was a pleasure and easy and convenient and the best price for removing

rodney w.  |  Overall Experience 
Clasificación:
5.0

Great place to store your stuff

Diana D.  |  Overall Experience 
Clasificación:
5.0

Great work . Very communicative and friendly. Easy to use, would recommended!

Nicole L.  |  Overall Experience 
Clasificación:
5.0

Nicki was fantastic!

Louis B.  |  Overall Experience 
Clasificación:
5.0

Friendly staff.

Dejoun G.  |  Overall Experience 
Clasificación:
4.0

I've been with Uhaul since 2015. Aside from the mouse poop and stand-in supervisors (not familiar with the clientele), it is a great place to be. Mike is a great understanding manager! Thumbs up.

STEPHANIE C.  |  Overall Experience 
Clasificación:
5.0

Everything was explained and I understood easily. My move experience was great! ¡Gracias!

John L.  |  First Impressions 
Clasificación:
4.0

I ordered the uhaul box online. The box was perfect for our project. It was clean and easy to open and lock again. The staff were friendly and kept in touch for delivery and pick up.

Patricia G.  |  Overall Experience 
Clasificación:
5.0

We always felt very safe in putting our personal possessions there.

ANTHONY K.  |  Overall Experience 
Clasificación:
5.0

People were very helpful - service was just what I needed - could not have been easier. Will recommend to anyone needing moving supplies, services or storage.

LeRoy L.  |  Overall Experience 
Clasificación:
5.0

Thanks for your help!

Kristen G.  |  Overall Experience 
Clasificación:
4.0

Mike the manager is the best! Pittsburgh (liberty avenue)

Judi T.  |  Overall Experience 
Clasificación:
4.0

I appreciated the convenience of renting the storage space and the truck at the same location that worked out really well for me. The estimated mileage proved to be difficult, overall I'm very pleased

roberta s.  |  Overall Experience 
Clasificación:
5.0

BEUTIFUL large clean facility with knowledgeable staff and convenient hours. Vince and Del were friendly and helped me thru the process no questions asked.

Scott R.  |  Overall Experience 
Clasificación:
5.0

Clean, courteous with prompt attention to detail. Just moved to the neighborhood and will make this my UHaul hub for all rentals going forward.

Adam H.  |  Overall Experience 
Clasificación:
5.0

exactly what I needed.

JUSTIN R.  |  Overall Experience 
Clasificación:
5.0

Always a pleasure doing business with you guys! Highly recommend!

Latasha W.  |  Overall Experience 
Clasificación:
4.0

Niki was helpful in communicating the delay in picking up the U-Bin due to the ground conditions.

Patricia E.  |  Overall Experience 
Clasificación:
5.0

24 hour access would be great.

DIANE P.  |  Overall Experience 
Clasificación:
5.0

The employees were very helpful and knowledgeable about the units in the facility and I liked the fact that I could pick the truck up in the area I needed and was able to drop it off at unit.

Tawanda H. | Reservación
Clasificación:
5.0

For such a large facility, there needs to be more carts. Overall, friendly staff, clean, and good security.

Raphael C.  |  Overall Experience 
Clasificación:
1.0

Shipment was late. Employees were not at all helpful. Owes a $50 refund for being late. No communication. Will not ever use again.

Cheryl S.  |  Overall Experience 
Clasificación:
3.0

Safe and reliable access. But this center did try to steal $1600 from me by claiming that I damaged a truck. I refused to pay and they never called back. Must be a usual trick.

amar b.  |  Overall Experience 
Clasificación:
5.0

Nicky was awesome in taking care of my moving needs.

Christine F.  |  Overall Experience 
Clasificación:
5.0

Great experience

austin s.  |  Overall Experience 
Clasificación:
4.0

Great and safe!

Blair R.  |  Overall Experience 
Clasificación:
4.0

Great place! Really friendly staff. Just one elevator which made moving slow when busy.

jim w.  |  Overall Experience 
Clasificación:
5.0

The manager of the facility was the best, he did everything he could to make me happy. The only thing I wished was that there were larger carts for moving things. Overall it was excellent

Corinne D.  |  Overall Experience 
Clasificación:
5.0

Communication between parties and coordination of the box delivery went very well .

bob M.  |  Overall Experience 
Clasificación:
5.0

Very easy to use

Kevin W.  |  Overall Experience 
Clasificación:
5.0

both the pick up and drop off were very easy and quick. we also used this location for a storage unit and that process worked well also.

David W.  |  Overall Experience 
Clasificación:
5.0

I love the security and the spacious loading and parking area. It was confusing at first, but once you know to sign in electronically, it's a breeze. Greatly appreciate all the packing/moving supplies

Jeanne G.  |  Overall Experience 
Clasificación:
4.0

I was very please with the convenience and easy access . Also, The storage space was appropriate .

Marianna P.  |  Overall Experience 
Clasificación:
5.0

I really enjoyed using U-Haul, everyone was friendly and helpful even other people using the facility. I will definitely be back.

joe'l k.  |  Overall Experience 
Clasificación:
5.0

I called ahead to get my U-Box moved to the loading area and the my box is there ready for me to clear-out my contents. The area is easy to access and safe.

ping n.  |  Overall Experience 
Clasificación:
5.0

We were very happy with this facility. Every time we went there we were greeted with a happy person who had helpful information for us. We will surely be back and highly recommend this facility.

kevin m.  |  Overall Experience 
Clasificación:
4.0

Very efficient and helpful!!

KARA MICHELLE R. | Reservación
Clasificación:
1.0

To Whom it May Concern: I am writing to you today to discuss my dissatisfaction with U-Haul U-boxes. I set up an appointment to have them delivered to my new home in Pittsburgh on August 13. After n

Stephanie B.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful when I went to secure a storage unit for my son's items when he graduated from Pitt till he moved into his apartment in Aug. It was very easy, convenient and great service!

Patrick M.  |  Overall Experience 
Clasificación:
4.0

The driver that brought my new boxes was friendly professional very timely I was disappointed that it took two weeks to receive my you boxes after arriving in Pittsburgh

Rodney W.  |  Overall Experience 
Clasificación:
4.0

Office staff was knowledgeable, capable, and prompt. Remote communication was the only challenge. Call mid morning if you want to talk to them.

Jeffrey W.  |  Overall Experience 
Clasificación:
4.0

One occasion soda machines were empty, another no toilet paper or paper towels in garage restroom. Sunday hours suck, and not enough carts and dollys for a busy weekend.

Guillermo S.  |  Overall Experience 
Clasificación:
3.0

Cory, the employee who helped us, went above and beyond in dealing with our issue. 5++ stars to staff. Location has major vermin problem - we couldn't find unit w/ no mouse droppings or wasps nests.

ELIZABETH F.  |  Overall Experience 
Clasificación:
5.0

Very clean and organized facility. The staff is knowledgeable, friendly, and professional.

Eric G.  |  Overall Experience 
Clasificación:
5.0

Nicki was incredibly helpful and made our moving experience so much easier and stress free when it came to getting/moving our Uboxes

Lily N.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and accommodating. The service was exceptional.

Dejoun G. | Reservación
Clasificación:
5.0

Staff was very courteous made the move less painful to do and explained where everything was and where to get help if needed.

Daniel M. | Reservación
Clasificación:
2.0

Cost adders. Must have their lock at adddd fee. Though there was never any human interaction going to the unit, there is a fee to do it "after hours". It's just a shady way to extort more money.

Steve B.  |  Overall Experience 
Clasificación:
5.0

Great experience, thank you

Felicia F. | Reservación
Clasificación:
5.0

Thumbs up

Isabel M. | Reservación
Clasificación:
5.0

Excellent service. Nicki goes behind to help me with my 2 U-box. I had an amazing experience with U-Haul.

Islande T.  |  Overall Experience 
Clasificación:
5.0

This facility has their act together. It is a well run facility and seems very secured.

Thomas E.  |  Overall Experience 
Clasificación:
5.0

Worked out well

Eugene B.  |  Overall Experience 
Clasificación:
4.0

I only had to come to the facility once to access my items, but did have to come to the office a couple other times about things. Staff was friendly, polite and helpful.

Anna J.  |  Overall Experience 
Clasificación:
5.0

Great service

chris w.  |  Overall Experience 
Clasificación:
5.0

Excellent!

Emmanuele B.  |  Overall Experience 
Clasificación:
3.0

Helpful and friendly staff, but my delivery wasn't noted as scheduled despite me calling twice to confirm it so there was some confusion on the day of

renee p.  |  Overall Experience 
Clasificación:
5.0

Mike is great leader

HERMAN S.  |  Overall Experience 
Clasificación:
5.0

The expertise and professionalism of your employee Nikki was much appreciated. She provided continuous communication to assist in knowing when UBox would arrive and when she could pickup.

PAT S.  |  Overall Experience 
Clasificación:
5.0

The general manager went the extra mile to uphold the conditions of the contract of another Uhaul location. He fixed their late-ness with his initiative. ¡Gracias!

Teresa D.  |  Overall Experience 
Clasificación:
5.0

very friendly staff and it was super easy to access the clean storage unit. i also felt that the facility was very secure. would definitely recommend! A+++

Gwen G.  |  Overall Experience 
Clasificación:
5.0

It's was a good friendly all around and dealing with professional people who care.

Frank M.  |  Overall Experience 
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