Customer Reviews for U-Haul Moving & Storage of Peterborough

5,072 comentarios

900 Water St   Peterborough, ON K9H3P3
(The water side of Water St the right hand side just north of Parkhill Rd)

(705) 201-5329

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(705) 201-5329

900 Water St
Peterborough, ON K9H3P3
(The water side of Water St the right hand side just north of Parkhill Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TERRY C. 
Clasificación:
5.0

great customer service and great price!!! I'm super impressed. I'll definitely be coming back next time i need to move something

Hannah R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn D.  |  First Impressions 
Clasificación:
2.0

The manager was quite nice and helpful the rest of the staff were just ...ok

Hugh W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN S. 
Clasificación:
5.0

Friendly staff and well laid out location and store

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M.  |  First Impressions 
Clasificación:
5.0

The peterborough water st site . The people were great they help get on my way. But the fenelon falls site was very poor did not open waited 45min pass opening time call with no infor. Try lindsay site same thing .

SCOTT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marianne N. 
Clasificación:
4.0

I appreciated Griff's courtesy and willingness to discuss what he was doing and to show and explain things to me. I learned from him, and, although I have not yet used my new trailer hitch and wiring, I am pleased with how the installation went. 4stars instead of 5, only because there was a bit of a wait when I arrived for my appointment as there were a few customers already being served. (Positive point - the guys took the time to serve each client well without making them feel rushed.)

ANDREA H. 
Clasificación:
5.0

My only complaint is that the Bancroft location, which would have been more convenient for me and less mileage, was NOT accommodating at all. The "agent" that I spoke with in this facility advised that they could not pre-book/guarantee a 20 foot truck for my required date, but when I drove by the facility with my rental from the Peterborough location there was a 20 foot truck in the driveway of the Bancroft location. This was a frustrating find. I will never recommend the Bancroft location to anyone.

kristi S. 
Clasificación:
5.0

Always a great experience at this UHaul location. No changes required.

JOHN R. 
Clasificación:
5.0

we did have to wait a while before we were seen to pick up our truck which we booked on line

Yvonne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy R. 
Clasificación:
5.0

Every thing went smoothly from pick up to return of the equipment with friendly knoligable staff

Joerg G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER T. 
Clasificación:
5.0

Glenn was the employee that helped me throughout the time I was renting at uhaul and he was terrific. Answered any questions I had and had a hilarious sense of humour

Sierra H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela R. 
Clasificación:
5.0

Surprised at how reasonable the price was. Great customer service people

Katheryn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

katherine J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER T. 
Clasificación:
5.0

Everything was great! Efficient, friendly service. Keep up the fantastic work!

Anthony H. 
Clasificación:
5.0

Great Service. Very friendly and supportive.

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice R. 
Clasificación:
5.0

The best Uhaul location I have ever seen!

Emil S. 
Clasificación:
5.0

Excellent and polite service. Great helpful staff, Truck was fairly new, box was spotless, all received very well. Excellent experience like always with U-Haul. WHY WOULD YOU GO ANYWHERE ELSE??? Thanks Again U- Haul & Staff!!

Kai W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans V. 
Clasificación:
5.0

Staff was awesome, facility was well-managed and professionally-maintained. I loved my experience with the Water St u-Haul team.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fritz B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
4.0

Staff friedly, checked whole truck and trailer and had a cleaning and inspection area all set up.

Paul W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luanne W. 
Clasificación:
5.0

No issues. Quick and friendly service. Very good experience. I have been a u haul customer for 20 years, and your equipment and service has differently improved from way back then.

Gord P. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill T. 
Clasificación:
3.0

Needs more staff.

Jason K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Makenzie L. 
Clasificación:
4.0

Access to large recycling bins would be awesome. Metal,plastic, paper, wood.

Kirk W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek R.  |  Overall Experience 
Clasificación:
5.0

The rental went smoothly and the staff was very helpful. The u haul truck was ready on time. Basically everything went well. Great service. I will definitely use u haul again. I am a satisfied customer. Thanks for a great job.

Ruth W. 
Clasificación:
5.0

The staff are all very friendly and make an effort to make you feel valued. Amazing people.

Raymond Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
1.0

I still don't have after hours access to my unit which is super inconvenient and everyone that I've tried to get to help has been useless, although two employees did try their best, the manager has been beyond unhelpful. This is frustrating and I really don't know how moving the majority of stuff out Aug 7 will work as I may have to move the urgent stuff to another facility .there are too many other things going on to deal with the stress and bs that has been accessing my storage locker. Plus it's super uncomfortable that someone is living in their unit that I need to walk by every time to get to my unit

Andrea E.  |  Online Move In 
Clasificación:
5.0

Great people, Efficient. Funny and friendly check out guy

Paul C. 
Clasificación:
4.0

Make sure the gas tank has gas in it. When I received the truck the gas tank was reading empty. So I put $10.00 of gas in it to ensure I did not run out of gas.

Arthur P. 
Clasificación:
5.0

My experience with U-haul was the most amazing experience I've had in a long time renting a vehicle. The staff was accommodating and kind. They went above and beyond their job descriptions. They cared about me. The rental was also highly affordable, much better than the competition in town. I absolutely loved my experience.

andy D. 
Clasificación:
4.0

They made sure we got the the trailer we needed at the last minute.

John H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
2.0

I ordered 2 moving dollies for my project and was told once I got there that they had none to give me. Then I was told I could purchase one for 29.99. I had to to make sure I had one. There was also alot of damage to the exterior of the truck that had not been marked with x's. This meant that I spent a lot of time looking over the vehicle and documenting.

Daniel G. 
Clasificación:
5.0

Exceptional customer service.

Frank Q. 
Clasificación:
4.0

Customer Service door was difficult to find.

Katherine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison M. 
Clasificación:
4.0

Fix your app couldn't check in to get my rental. Authentication texts/emails took 15 mins minimum

Ed K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah D. 
Clasificación:
1.0

Rude customer service. Charged me for furniture dolly and was not in truck when I arrived to load truck. I explained I was a senior moving by myself. I suffered serious back issues from having to carry heavy items due to the dolly missing. It was a night mare dealing with uhaul. Never again.

kevin S. 
Clasificación:
2.0

I was over overcharged for both fuel and cleaning. The fuel over charge I took pictures of before and after the fuel was the same on return. Not surprised. The employee that served me when i returned the vehicle was not pleasant.

Jason R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Murray S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance Y. 
Clasificación:
5.0

Vehicle was in bad shape and very difficult to drive. made the journey very uncomfortable.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

darryl M. 
Clasificación:
5.0

The vehicle had a check engine which we were told to ignore. About halfway through the trip the service light came on. No real issues but does not instill confidence in the quality of the vehicle at all.

Tyler S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
1.0

The truck size I ordered wasn't available, they assured me the next size down would be adequate, it was not and i had to rent a trailer as well. Why would you let people pick a size to reserve if you don't assure it will be available!

Heather P. 
Clasificación:
5.0

Your middle man 'movinghelp.com' was useless waste of time. They failed!!!

Heidi C. 
Clasificación:
5.0

The truck was awesome the service was excellent n professional will most likely use them again. Thankyou

Cathy F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra Z. 
Clasificación:
5.0

No improvement needed. Keep up the great service.

Brian M. 
Clasificación:
5.0

Best storage facility. I wouldn't use anyone else

John S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAYDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe K. 
Clasificación:
4.0

Service and staff were great and very helpful

Serena V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lesley M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ZBIGNIEW G. 
Clasificación:
5.0

What a positive experience. Professional, courteous staff. Easy to follow procedures for pick up and drop off. Helpful hand to hook up and detach trailer. Clean store. Amazing facility!

GLENN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

Staff at this location fantastic always willing to help very pleasant

David K. 
Clasificación:
4.0

I was overpriced for fuel without even contacting me.

Twinkle B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

The whole team provided such incredible service, from keeping me inform of the status of the availability of the rented truck, to the fee of the milleage and return procedure. Greater team than most locations.

Kelly T. 
Clasificación:
4.0

I was surprised my Bill was so high. Is $109 your usual daily rate for a cargo van?

Lorrie L. 
Clasificación:
3.0

Waited almost an hour to get our reserved van. It seemed like the system was extremely slow.

Tyler B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RobertW T. 
Clasificación:
5.0

Uhaul continues to impress! Well, all the real-life people, facility, and equipment was top-notch as always… the mobile check-in was frustrating and I gave up on it; glad I was there during business hours. For the record, I gave up on the mobile process because it continually asked me to submit photos of my licence even though I already had them on my account. When the application asked me to clear my cookies, I tapped out. Keep up the amazing work, I recommend Water St Uhaul every chance I get.

Marcus E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Julia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuong N.  |  Overall Experience 
Clasificación:
5.0

Good service .

Charles M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Xena A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

William B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica W.  |  Overall Experience 
Clasificación:
4.0

My only complaint is corporate rather than location based. I went through the corporate uhaul site to make a booking for a specific sized unit and received a call two days prior to my move in date with news that there wasn't a unit the size I booked available. I was able to get a larger unit, which is about $70 more expensive per month.

Joan W.  |  First Impressions 
Clasificación:
5.0

I really enjoy working with the staff here I have been coming here for almost 2 years now

Rhonda K.  |  First Impressions 
Clasificación:
5.0

The staff at this location are amazing!!! They helped us get a unit when we were desperately in need without hesitation I wouldn't want to go anywhere else.

Kittrinka S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Bernadette R.  |  Overall Experience 
Clasificación:
5.0

Excellent. Convenient. I used the ptbo U-Haul services for short term to store some furniture. I was very happy with their over the top service. The staff are very caring & helpful and make sure your getting the right thing. I've also used their moving trucks as well. Their vehicles are immaculate & very user friendly. Will definately recommend.

Seta M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall (Randy) B.  |  First Impressions 
Clasificación:
5.0

The staff was always helpful and friendly. Always a pleasure to do business with

Keith S.  |  Overall Experience 
Clasificación:
5.0

I have to say my U-Haul storage experience was exceptional. The facility is well maintained and I never had any problems. ¡Gracias!

Kevin K.  |  Overall Experience 
Clasificación:
5.0

Very friendly Staff, nice clean facility, suited my needs perfectly

Hanna S.  |  Overall Experience 
Clasificación:
5.0

My second time getting a storage unit at this location and it’s always been a good experience.

Michael R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernadette R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

max m.  |  First Impressions 
Clasificación:
5.0

Great staff.

Leo B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce C.  |  Overall Experience 
Clasificación:
5.0

Very easy process. Staff was friendly and helpful

Jodi Lyn S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanna S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret H.  |  Overall Experience 
Clasificación:
3.0

Not impressed that I didn't get any money back for the month I just paid for. Bad business.

Anthony P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brennan D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELLOWEN B.  |  Overall Experience 
Clasificación:
5.0

Staff were a little overwhelmed - Sunday morning was very busy. Only 1 staff member was there for a while. She helped us get settled in to our unit. Great service given the circumstances. 1 hour in and out. Also - the weather was not great.

Leo B.  |  First Impressions 
Clasificación:
5.0

Overall, I am satisfied while using Uhaul. As good as it gets!

Jerome C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha O.  |  Overall Experience 
Clasificación:
5.0

Super smooth and helpful - thanks a ton!

ALEXANDERROBERT C.  |  First Impressions 
Clasificación:
2.0

We were held on the phone for almost two hours waiting for an operator to sort out our access to an already booked unit causing two hours of unnecessary expense by the mover at a cost of $195.00 per hour equaling $380.00 at our expense.

Linda D.  |  First Impressions 
Clasificación:
3.0

The advertising was condeludedly misleading. Alot of unpronounced tie-in-fees. I feel swindled. the prices and services were not syncronnes. Straight Obvious Honesty would have averted much of that. Otherwise referals and long stay would have been an exciting referal, but now I am simply tied to the situation until somthing more affordable and convenient arises. ID required to pay..it was alot of anoyances. not split level with a platform, there is a rolling stair ladder, and storage(s) not stacked, instead individual, its not a double deal at all. ps Im SciVegan Kyle, Not Wayne. thnx though Wayne. I would disadvise uhaul exxcept with caution for overblind fees.

Privacy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassandra M.  |  Overall Experience 
Clasificación:
5.0

Very professional. The best storage facility I have seen. Gracias.

David M.  |  First Impressions 
Clasificación:
4.0

The security PIN check in and out method could can be improved by clearly explaining it on the info sheet. Clearer instructional signage could be developed and installed near the PIN keypad units. A reminder to checkout sign could be useful. I see the challenge is to keep unauthorized people out and authorized people from activating alarms. Tricky business I'm sure. Over all good place. Great service by staff.

Ryan P.  |  Overall Experience 
Clasificación:
5.0

The associate that helped me when I arrived, was fantastic. So very helpful. Answered all my questions.

Tabitha O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S.  |  First Impressions 
Clasificación:
4.0

The only inconvenience was that the storage units were located on the second floor which increased he loading-unloading time.

Dennis K.  |  Overall Experience 
Clasificación:
2.0

I think U-Haul wasn’t fair and I always used them every time I rented things but now I know better to use someone else

Steve B.  |  Overall Experience 
Clasificación:
4.0

I didn't realize until after we tried to access the unit that I had been sent specific instructions for getting in. As a result, I set off the alarm because I didn't know I was supposed to "sign in" with the keypad. It's confusing because the doors open - so it seemed like it was ok to go in. A staff person explained the process, but in a very quick and seemingly impatient way - the office was closing, I get it, he wanted to go home, but we didn't understand and so made a lot of mistakes. The unit itself was clean and ready to go, and I was able to put everything we had with us inside. Now I know the process, it will be simpler.

Rebecca M.  |  Online Move In 
Clasificación:
5.0

Best uhaul I've been to.

SHAUNRICK G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya C.  |  Overall Experience 
Clasificación:
4.0

I was happy with the storage unit only that it was too expensive for me to store things for $107 a month which I did from December to September. Washrooms I used once & it was dirty & no toilet paper even though didn't need it but thinking for others. Rest of facility seem clean.

Adam w.  |  Overall Experience 
Clasificación:
4.0

Everyone there is helpful nice I will use them again great place to do business with

Robert C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gillian P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice A.  |  Overall Experience 
Clasificación:
4.0

Could be more available to answer phone calls

Mark T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

COSIMO C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Brittany M.  |  Overall Experience 
Clasificación:
3.0

No issues but was very expensive. Found a more competitively priced alternative.

Marie-Eve H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica W.  |  First Impressions 
Clasificación:
5.0

Thank you for all your services with a big smile 😊

Donna C.  |  Overall Experience 
Clasificación:
5.0

It was easy to reserve a unit online. Went in to get the unit and the employee was very helpful. The unit and facility was very clean. Would recommend.

Kevin K.  |  First Impressions 
Clasificación:
5.0

Everything was great except the loading and unloading access to the upper level. Several steps and often blocked parking were problems.

David G.  |  Overall Experience 
Clasificación:
4.0

Not a big fan of being required to buy a specific lock but I can't fault the staff for that policy.

Mauro D.  |  First Impressions 
Clasificación:
2.0

I rented a storage trailer. I thought my stuff would be okay but I should have known it wasn't going to go well. When i got the trailer, it smelled pretty bad and it looked like stuff was spilled. I let the person know and I left it open for a few hours to air out before I put my stuff in. I visited once in a while during the 2 years I had stuff stored. When i moved out, the stuff at the back had mould. my box spring, my 6 foot shelf and a really expensive white lacquer tv stand was stained yellow. couldn't clean the yellowish brown tint. had to throw away my box spring and shelving unit. can't believe I spent all that money when I could have just left my stuff in on the yard and used that money to buy new furniture. I took photos but I'm pretty sure uhaul isn't going to do anything.

hector s.  |  Overall Experience 
Clasificación:
5.0

We chose this location for it's easy access to Trent University and the rest of Peterborough, and it's excellent reviews. They definitely lived up to (and exceeded) the reputation! What was meant to be a short summer 'stay' between university years ended up a year and a half due to COVD. The security, well maintained facility, and reasonable price gave us confidence- we had one less thing to worry about during a stressful time! The staff- Glenn et al- were wonderful- always accessible and helpful, friendly and professional. Highly recommend! Thanks for everything :)

Katherine R.  |  Overall Experience 
Clasificación:
5.0

I have used U-haul 2-3 times before, always have a great experience will definitely use them again if need to.

Teuta b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Treysen H.  |  First Impressions 
Clasificación:
2.0

When I called and spoke to Glen, he didn't advise that the available locker had to be accessed via stairs. We brought a trailer full of items, I went inside and paid and when Cody showed me how to access the locker, he mentioned the stairs. We needed the storage for heavy items so I cancelled the transaction. Cody was very apologetic and kind. It would have been nice if Glen had mentioned the stairs when I called, as it was a waste of our time and also Cody's time.

Anne W.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

GEORGE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken B.  |  First Impressions 
Clasificación:
5.0

Excellent staff Glenn has!! Highly Recommend .

pete g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanner E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David G.  |  First Impressions 
Clasificación:
4.0

Everything was fine and smooth. But the cost was somewhat high, and access to personnel by phone almost impossible. If one does not have internet access, why would you charge people for making payment over the phone?

Balan M.  |  Overall Experience 
Clasificación:
5.0

Nice place. Good people.

Edward D.  |  Overall Experience 
Clasificación:
4.0

Knowledgeable and friendly staff

Karen C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachael M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry m.  |  Overall Experience 
Clasificación:
5.0

Have rented vehicles from this location and also used their storage facilities. Through all my interactions with the employees/owner of this location, I have been EXTREMELY impressed with both their friendliness and customer service.

Adam D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherie E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam D.  |  First Impressions 
Clasificación:
5.0

The sales attendant was very helpful and stayed a few minutes longer to make sure we got our storage unit. We where very grateful.

Gordon D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie S.  |  Overall Experience 
Clasificación:
5.0

I found your services easy to use, and was impressed by the cleanliness of the building. The staff was well versed in all aspects of the operation and were a pleasure to deal with. The ease and efficiency of their services is to be commended. I would definitely recommend your location to anyone you needed it and would utilize it again if required!

Michelle O.  |  Overall Experience 
Clasificación:
5.0

I have no complaints about water St Peterborough U-Haul, they were there when I needed them most. Gracias

Rhonda K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail C.  |  Overall Experience 
Clasificación:
5.0

Glenn is awesome. He solves every problem with patience and does not quit until there is a solution.

Janette P.  |  Overall Experience 
Clasificación:
5.0

all the staff are very friendly

jim r.  |  Overall Experience 
Clasificación:
4.0

The loading dock could be more accessible, by that I mean, stairs or a ramp in the centre of where people park

Gail R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sebrina M.  |  Overall Experience 
Clasificación:
5.0

Easy peasy

Kelly W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda T.  |  First Impressions 
Clasificación:
5.0

Excellent facility, just way too expensive for me, had to move to a cheaper facility.

Laura B.  |  Overall Experience 
Clasificación:
4.0

Amazing job by the woman at the counter who cleans trucks, assists customers and does administrative duty, she was great to talk to and made my choice to use Uhaul an easy one

Stephanie W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Hassan M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven G.  |  Overall Experience 
Clasificación:
5.0

I had a good experience over all with the exception of a few minor computer issues that were ironed out quickly

Amanda G.  |  Overall Experience 
Clasificación:
5.0

Patrick at the front desk was amazing! Unfortunately this was all unplanned and very stressful for us but he was super polite and went above and beyond!!

Tanner E.  |  First Impressions 
Clasificación:
4.0

Jenna White at the Water St store in Peterborough was so helpful and accommodating. I would gladly work with her again. She was cheerful and driven to help find the best products for my needs.

Jennifer H.  |  Overall Experience 
Clasificación:
4.0

Sanitizer needed for public use carts

Jame B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle A.  |  Overall Experience 
Clasificación:
5.0

Amazing team, very helpful and accommodating. Would deal with them again.

Cary R.  |  First Impressions 
Clasificación:
5.0

The staff were very friendly and very helpful. I have already recommended your location to a few people.

Sheila L.  |  Overall Experience 
Clasificación:
5.0

Excellent Staff Glen is lucky to have the staff he does. Elise ( Hope I spelled that right) , Patrick, and Susan were all extremely helpful. Thank you Folks!!

pete g.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul K.  |  Overall Experience 
Clasificación: