Comentarios del cliente para U-Haul Moving & Storage of Pennsauken
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Pennsauken
Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos
Ethan O. en
Thanks for making my experience fast and easy
ROBERT MALIK JAH D. en
I had to travel to two locations in order to try to return this truck due to the pick up location not fulfilling in the details, but the associate at the pickup location was able to fix all the issues even though I still had to wait another hour.
Jerry J. en
Speed up the check out process the computer system is slow an probably out of date.
Dwaine M. en
Very helpful and convenient
Melitza R. en
Thanks for your services, everything went smooth
Valerie K. en
They were professional, friendly and efficient. We dropped off in 5 minutes and we’re on our way.
John G. en
Lean from this location management.
Kelly J. en
Bigger elevators
Thomas F. en
Friendliest U-Haul location I've ever been to! The manager helped me find the truck best for me and when I thought I may be late returning, he offered to extend my time even though the store would be closing. Awesome location with awesome people, I wouldn’t go anywhere else for my moving needs!
Benjamin S. en
First they didnt let me took the dolly first because the lights weren't working propelly but it was the end of their cable not making good ground. Second nome of the locations will let me take the dolly out NJ. Third i brought it back after the time because i was coming from another state and spoke to 1 of the lady's up there and she agree and now they charging extra day. Plus the manager talks over you to prove his point. Such an asshole for a store manager
lewis E. en
Excellent service, very polite
Henry P. en
I would say to Have atleast 2 workers at the location so they one can Handle cliente Getting equipment and the other to recieve the equipment, i had to wait a long time to drop off the dolly i rented other than that it was good service.
Omar T. en
Excellent staff... 100% satisfaction thanks u-haul...
Karl H. en
nothing, very good overall
Josue L. en
Great service!!!
tina H. en
Staff was professional & courteous at Pennsauken NJ. I usually use the Horsham PA location & not pleased with how my reservation was handled in the past
jason C. en
Great ppl definitely will recomend to other family thank yall so much for yall service ??
Francis B. en
fast east clean
Theresa P. en
Excellent and knowledgeable personnel. John is wonderful and very accommodating. I would go there and recommended it whole-heartedly!
Chris P. en
I scheduled a reservation for a 10’ truck online and when I got there at the uhaul in Cinnaminson, they said they didn’t have anymore available and I had to go to another uhaul. They said I should’ve been called but I never did. And to get that information alone took 30 mins. And another 30 mins at the other uhaul. All in all, horrible service
Star R. en
Upon making my reservation I chose to pick up my rental vehicle after hours using the 24/7 option. However when I went to pick up my truck the facility had not correctly processed my request so there was no truck available to me until the morning hours. This is the second time I’ve had an issue with this facility. Each time I did not feel like the staff cared about my issues whatsoever. Also while trying to have my issue looked into I called Uhaul’s main number and was placed on hold multiple times by a service agent who Was not apologetic for my inconvenience and placed me on hold for over an hour without any resolution. I will try my best in the future not to use this specific location and I recommend you do the same.
Jennifer J. en
Charged me for over night rate yet I dropped off truck before closing hours. Spoke to someone and still no refund.
frances Q. en
I would definetly reccomend this pick up Uhaul location because they always go out of their way to supply the best service ever. Thank you so much for going above and beyond to make my so stressful moving experience less hectic.
JEREL R. en
I used U-haul multiple times over the years. This team has been around through all of them and they are very helpful and provide quick answers. No complaints what so ever!
mary h. en
The only problem was mold on a few items.
michael b. en
excellent clean facility managed very well
ASHLEY M. en
Things were so quick and easy. No extras. Mitzie and John were helpful , quick and organized!
Danielle G. en
Everyone was very friendly and helpful. They called me the day before my reservation to see if I had questions. Also explained what to expect and walked me to my unit before I brought my items.
Itzel Z. en
Associates had to call manager multiple times for help and directions. Was rushed. Could not find my reservations, although I provided number. Had different price than what I reserved online.
JAMES K. en
I will never rent a storage unit from John &Mitzi& Having a phone is a luxury not a necessity & when you are poor and only have one phone that doesn't make you a criminal or a illegal aliens!
louis c. en
Very attentive service.
Tanya S. en
Access hours should be extended. Maybe 7 am till about 9 or 10 pm.
vargia d. en
Great place
Nathanal G. en
Total satisfaction.
Robert Y. en
Cery helpful staff
karen b. en
Nice indoor storage.
KELLEY W. en
Jon and the rest of the staff at this U-Haul location were amazing! We moved from Ohio to New Jersey and they were great at helping us figure out what we needed and when. Thank you!
Tyrina W. en
The communication with John was great! He called to make sure we had the proper size unit and he gave us the lock and key for free! Awesome experience.
doreen m. en
Everyone that I came in contact with was friendly and helpful. I didn't experience any problems.
wlliam s. en
Fantastic Service and Facility. If and or when I need storage in the future, I would definitely use your facility and service. Thank You.
MICHAEL B W. en
Helpful staff, Clean/safe storage units and an excellent location. Will most definitely get my business if/when the need arise.
JOSEPH S. en
The Gentleman who assisted me the day I moved out from my storage unit 10/26/18 went above and beyond to assist me. He was working alone and had many customers to deal with. He excelled in every way.
shaterra j. en
I have been a u haul customer for years and once I go to the Pennsauken store I am treated like trash. I am highly disappointed.
mimi w. en
The staff at that facility are awesome people and always have a smile for you.
Anthony C. en
None
Mark K. en
The staff was extremely helpful. They listened to my needs and did their very best to accommodate me.
rich j. en
This U-Haul site was very helpful and took the time to personally show me how to access and utilize the equipment provided for the storage units. The units were clean and easy to access. Great job!
RICHARD K. en
Your facilities are very well maintained and the prices are decent considering the area, I will definitely use UHaul Pennsauken as my first choice for future storage needs.
ELIZABEL L. en
The staff here at this Uhaul was very helpful. They made me feel welcome and answered all my questions I had. If I ever need another storage unit it will be from here. Thank you for professionalism.
Trevan A. en
I didn't like almost being charged a late fee when it wasn't necessary got a letter in the mail I'm glad I caught it it was taken care of when I called but lady said she was going to wave the late sho
Jonathan J. en
My unit was leas than 4 feet high! When I moved in there was a broken rat trap and rat poison everywhere. When I moved out charged me a whole month rent even though I was leaving w a fully paid 8 days
ELSIE G. en
Thanks sooo much for a great service
shauniece b. en
Overall bad
Tanya S. en
Should have longer access hours
mapril g. en
Great experience, Mrs. Mitzy was very friendly and helpful. She gave exceptional service. Thank you, Mapril glenn
MARIAN V. en
The staff at this facility are great. Always polite and helpful. It has been a pleasure dealing with them.