Customer Reviews for U-Haul Moving & Storage of Owensboro

476 comentarios

2815 W Parrish Ave   Owensboro, KY 42301

(270) 228-0362

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(270) 228-0362

2815 W Parrish Ave
Owensboro, KY 42301

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

Thanks for having a secure system.

Donna M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yusuf A. 
Clasificación:
4.0

Puck up went smoothly, although I did not get a digital walkthrough to complete on the vehicle from this location like I have done in the past with other rentals.

Richard H. 
Clasificación:
5.0

Rental was quick and seamless. So was returning the utility trailer. Trailer towed very well behind my Jeep Gladiator.

GARY M. 
Clasificación:
5.0

Sarah and James are so very helpful and accommodating. James is so friendly and courteous.

RANDALL S. 
Clasificación:
5.0

Customer service was fast, friendly and informative.

MELISSA H. 
Clasificación:
5.0

Everything went very well.

JORDAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Missy R.  |  Overall Experience 
Clasificación:
5.0

Felt very safe anytime I went there and the staff was excellent very helpful

Kim L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

All uhaul locations should be as good as the Parrish Ave location in Owensboro, Ky. They are all good from my experience, Parrish Ave. is Great.

Peter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

katelyn p.  |  First Impressions 
Clasificación:
5.0

Gm was very helpful and friendly. Would highly recommend uhaul to anyone looking for storage. Keep up the great work.

edna b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Neil Cameron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TED B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria J.  |  First Impressions 
Clasificación:
5.0

Exactly what we needed and a very accommodating staff member.

SYNORA J.  |  First Impressions 
Clasificación:
1.0

Awful experience, they were so rude.

SYDNEE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
1.0

El cliente no dejó un comentario.

OLIVIA J. 
Clasificación:
5.0

They were all super friendly and very helpful. The services was accurate and fast!

Chelcea R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMETT A. 
Clasificación:
5.0

Stay the same.

ANTHONY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY C. 
Clasificación:
5.0

I was in and I was out in no time flat computers were a little slow but other than that good experience

BETH H. 
Clasificación:
5.0

Excellent location and staff.

MAREN S. 
Clasificación:
5.0

I have no regrets with U-haul.😄

morris b.  |  First Impressions 
Clasificación:
5.0

Jordan at this location was incredible. She helped me from beginning to end and made the experience hassle free. She is a huge asset to the facility.

Andre A. 
Clasificación:
5.0

I always do my truck rentals @ this location. Great customer service.

JANICE W. 
Clasificación:
1.0

I reserved this truck on Saturday and Jordan told us that they only accept major credit cards. I have a chime visa that I have used before to rent a uhauk at that location. I reserved it Monday early afternoon and offered to pay deposit. The guy told me it was not necessary. I told him I would be there in a few hours. When I got there it was close to 430. JORDAN told me that they had attempted to reach me numerous times but they couldn't and that the truck had already been reserved for 7 the next morning. I had no missed calls and no messages. The next day at 755 they ran my card for the amount they charged initially plus an additional 16.88. The money wasn't in my account the transaction was denied and I now have an overdraft fee. Sarah Hagan and Jordan showed up while I was holding for customer service and to hold on just a minute and they called the police. I tried to return the key to the women and Sarah screamed "don't touch my car i don't want the key I want the cops." Wasting their time while someone could have been being raped. This place is the worst! I will never ever go to that location again and I will have everyone I know post a one star review and im a server I meet a LOT of people. I have a huge family and they all have a network of people at their work and ill make sure everyone will hear about this that I can.

STEPHANIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T B. 
Clasificación:
1.0

Online I requested and reserved a 20ft truck. When I got to the store the rep said there is a 26ft truck available that came the drop off city I was going to. I said no twice! The rep said ok continued with the ordered and then got on the phone with someone about the truck I would be getting. There was a lot of jargon used so I wasn't too sure what she was confirming but I noticed the rep never mentioned the size of the truck. The cont with the order and processed the pmt and I noticed it was a little higher than what the online said I would be paying. And again the rep never mentioned she processed the order for the truck I refused nor did she walk to the truck. Even though I paid $32 more than expected I feel like that was rude calculated manipulation. Like I'm financially impacted by the pandemic that $32 was a lot. The rep should have communicated better with the customer directly but if there was an issue with the truck I requested I should have been given the opportunity to explore other options.

BRITTNI O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corey W. 
Clasificación:
2.0

Was very upset that the truck i rented was not available till 1:45pm when i reserved it 6 days ahead and was sopposed to pick up at 7am

TIMOTHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
5.0

Excellent experience with U-Haul Moving and Storage in Owensboro. Friendly, helpful, and professional staff. My rental (a van) was clean and worked perfectly. I highly recommend this location.

LINDA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BYRON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sicilly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE A. 
Clasificación:
5.0

Always positive experience when I rent, customer service is 5star! She always make sure I'm taken care of!

KELSI H. 
Clasificación:
5.0

Keep hiring friendly people. The ladies that helped me out were wonderful!

JONATHON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kirk G. 
Clasificación:
5.0

The trailer had apparently been "borrowed" by an employee (according to the gentleman who helped me hook up) before I got it. The trailer had minor trash in it and had not been swept out, but it was OK.

Keith V. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

Did a great job making the experience enjoyable

MELONEY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY E. 
Clasificación:
3.0

The original location we were supposed to pick up the trailer was HORRIBLE. They didn't have the right size trailer in working order and had to drive an hour each way to a different location to pick up the correct trailer. They also charged us for trailers at both locations. The Riverside location needs entirely new personnel. They were not customer oriented at all.

JAMES B. 
Clasificación:
5.0

It was a smooth and easy experience. The ONLY negative would be the really dirty windshield, both IN and OUT. The evening sun shining through the windshield made a glare on the dirty interior windshield that made me have to slow down and look extra carefully at traffic conditions. It was surprising and uncomfortable. If I had had the time I would have cleaned it myself. But I was trying to get done with my haul and return it before my time was up. The haul area was clean, no problem there. But the return was smooth and quick, and more expensive than I remember it being just a couple of years ago. But still, I rate Uhaul an EXCELLENT choice for anyone moving anything to anywhere!

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha L. 
Clasificación:
5.0

Excellent staff, and easy access. Great place .

Missy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

hank c.  |  First Impressions 
Clasificación:
5.0

Employees were harvesting and equipment it was well clean I was satisfied thank you

WARREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

Professional Friendly Knowledgeable Helpful

John S.  |  First Impressions 
Clasificación:
5.0

This truck has been very much utilized, which is its purpose. The people/staff at this location are very professional and knowledgeable of their services and equipment.

CHANTEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

DEREK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
2.0

You all are very expensive . I had to move fron Ohio to Kentucky. You guys charged more than any other company. For a day and a half. The mileage price is outrageous .

BRYAN C. 
Clasificación:
4.0

Your staff were courteous, knowledgable and helpful during the rental process. I was greeted immediately upon entering the office and the wait for the rental was mere minutes. Excellent service!!

GLENDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
2.0

Keep air in the tires, have enough staff working, be able to find my reservation, should it take an hour to pickup a trailer?

JASON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

Sarah, Jordan, and James are very helpful and made my experience very nice. Really wonderful people. Thank you. I wanted to report the driver side rearview mirror wouldn't stay in position and needs a screw tightened or something adjusted to correct the problem.

RANDALL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARGARET B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis F. 
Clasificación:
3.0

The lady that helped me was rude.

Jimmy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDOR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

REX B. 
Clasificación:
5.0

Flawless experience

JEREMY H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rexford S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY M. 
Clasificación:
5.0

Great job getting the truck, and bringing it back. A++

JEREMY R. 
Clasificación:
5.0

GREAT PEOPLE TO WORK WITH MY NEEDS

DALE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY J. 
Clasificación:
3.0

Was Misinformed about equipment and had to pay more more for a bigger trailer I didn't need but had no choice. The computer system wasn't working properly and it wouldn't let me Reserve the equipment I needed earlier in the week for my weekend trip.

JEFFREY M. 
Clasificación:
5.0

Good deal all around.

BARRY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

Love the service and location! Highly recommend!

NEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

I would recommend this location to anyone. Jordan & Sarah seem to always be there when I go in. They always go above & beyond to help me, so I know there a great asset to uhaul. Keep up the good work young ladies.

JANICE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY V. 
Clasificación:
5.0

Jordan was friendly and went above and beyond to help me get the right storage unit.

cherrell j.  |  First Impressions 
Clasificación:
5.0

I can't put into words how amazing and supportive these folks are. I can mention Sarah specifically has been a God send. She is exactly the face I would want representing my company. Great Great Great staff.

Richard J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chip p.  |  First Impressions 
Clasificación:
5.0

Fantastic service!

Rob F.  |  Overall Experience 
Clasificación:
5.0

Edna's was so helpful and friendly.

JANICE E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA K.  |  First Impressions 
Clasificación:
5.0

These folks are great. Sarah, the General Manager was more then helpful giving me an abundance of support. I was going through a difficult time and they were there to help. Greatly appreciate all of them up there.

Richard J.  |  First Impressions 
Clasificación:
5.0

The ladies in the office on Parrish Ave. was wonderful!!

melinda M.  |  First Impressions 
Clasificación:
5.0

Sarah is the greatest, just give her a call always there to help

Justin H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWNA T.  |  Online Move In 
Clasificación:
5.0

Looks brand new, is very secure and has great facilities. Can even pull in your vehicle (even 26' truck) inside to unload/load your things into the storage units. Great storage facility...would highly recommend.

JUSTIN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karrie P.  |  Overall Experience 
Clasificación:
5.0

Perfect for my needs!

tammy s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly m.  |  Overall Experience 
Clasificación:
5.0

All of the employees were very helpful & friendly. The exceptional ones were, Sara, Xavier, Edna & Jordan. A really good team. I will recommend this facility to all I know.

Joseph C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Karol W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ALLEN H.  |  Overall Experience 
Clasificación:
5.0

It was so easy to do the move in online and when I arrived staff was so helpful and very friendly. Made me feel welcome. Gracias

Delinda S.  |  Online Move In 
Clasificación:
5.0

James and Alexandria helped me tremendously And we're super friendly. I will highly recommend anyone to use the storage facility at this location!

Noah E.  |  First Impressions 
Clasificación:
5.0

Great staff.

Richard Allen H.  |  Overall Experience 
Clasificación:
5.0

We had to locate and move our storage items into the U-Haul Storage Facility on very short notice. Even though they were just opening and remodeling an old "box store" when we found them, they gave attention to security and customer service from the beginning. We watched them grow and keep their commitments to us as they did. Great experience during stressful times.

Robert M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margerita Y.  |  Online Move In 
Clasificación:
5.0

I have been working with Sarah & her team & they have been very helpful with all our needs. They are all very pleasant to work with. The facility is spotless & they are ready to help with any problem that you may have. I have been very pleased with my experience there & will & have been recommending this facility to all that I know that are needing this type of services.

Joseph C.  |  First Impressions 
Clasificación:
5.0

I'm very happy with my experience with this facility. Brian has been great to work with and is an excellent asset to the company.

Richard Allen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy L.  |  Overall Experience 
Clasificación:
1.0

I COULD NOT GET INTO THE BULIDING WHEN I NEEDED TO STORE ANYTHING!! I TRIED TO TELL STAFF ABOUT NOT GETTING MY THINGS STIRED !!! BUT THEY HARRASED MY SON AND MY DAUGHTER WHO LIVES IN ALASKA AND THEY DIDNT SEEM TO CARE I COULD NOT GET IN !!! HAD TO GET A NEW CARD TWICE AND STILL HAD PROBLEMS SO NO ILL NEVER GO BACK

Clara T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Missy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ALLEN H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H.  |  Overall Experience 
Clasificación:
5.0

Employees did everything right. I would definitely recommend this company.

Karol W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

james c.  |  Overall Experience 
Clasificación:
5.0

The manager David and the rest of the crew at the facility were fantastic fast and courteous service

james n.  |  Overall Experience 
Clasificación:
4.0

Overall a good experience

Susan K.  |  First Impressions 
Clasificación:
5.0

I think it's great that we have such a nice, full service facility here. The staff is friendly and helpful too.

Bobbie Jo C.  |  First Impressions 
Clasificación:
5.0

The employees at this facility were very friendly & personable & made you feel very comfortable. They were also very helpful in explaining the whole experience. It seems to be a very well ran establishment. I will & have already suggested this business to my friends & acquaintances.

Mark C.  |  First Impressions 
Clasificación:
5.0

The facility was a lifesaver. Convenient, safe, and easily accessible. Staff were great. Thanks!

JAMES H.  |  Overall Experience 
Clasificación:
5.0

This is a great place for your storage needs Clean Safe Well lit And the staff are very helpful and amazing Definitely recommend them for your storage or rental truck needs They even have a hitch bay if your vehicle is is in need of one A+

James V.  |  Overall Experience 
Clasificación:
5.0

Y'all are fast to help and a great bunch of people

bruce b.  |  First Impressions 
Clasificación:
5.0

Customer service was knowledgable, helpful and very proffesional. Ask for a guy named lucky

Brian S.  |  Overall Experience 
Clasificación:
5.0

Customer service was polite, courteous and proffesional

Brian S.  |  First Impressions 
Clasificación:
3.0

Promedio

Robert M.  |  First Impressions 
Clasificación:
5.0

Great employees!

sarah h.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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    We have an adaptive reuse program to better the enviroment!

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