Customer Reviews for U-Haul Moving & Storage of Osgood

2,109 comentarios

5200 Veterans Blvd   Fargo, ND 58104
(Intersection of Veterans BLVD & 52nd Ave South)

(701) 492-8900

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(701) 492-8900

5200 Veterans Blvd
Fargo, ND 58104
(Intersection of Veterans BLVD & 52nd Ave South)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Only due to the staff member on the day of check is why I give high marks. Approximately a month earlier I made my reservation for a ground level 10x10 unit and it somehow wasn't available on day of check-IN

Mark G.  |  First Impressions 
Clasificación:
5.0

This facility was very clean and the previous manager(Bret) was awesome. I did my business there because of Bret and his employees. I am sad to see has has left and is one of the reasons I moved out when I did. I have not heard anything good about the new manager

gregory h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K.  |  Overall Experience 
Clasificación:
5.0

The storage facility is great. Feels very secure well kept and employees are very helpful and Great to work with. Just one question: I paid for a full month but did not stay that long can I expect any kind of a refund????

Carl S.  |  Overall Experience 
Clasificación:
5.0

Great gal that checked me in.

Larry M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mary l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H.  |  Overall Experience 
Clasificación:
5.0

Very professional employees. Manager was very friendly and helpful. Great personality.

Carl S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence H.  |  Overall Experience 
Clasificación:
5.0

The person who handled the pickup of the truck and reservation of the storage unit was extremely helpful and patient. He was alone but showed considerable patients with everyone with a smile.

Peter K.  |  First Impressions 
Clasificación:
3.0

The main door has some issue to put my code to get in. The staff came to help me put the code and it still did not work. Had to run to the side door to put the code to check in. I changed a storage unit from an outside one to an inside climate control one. When I checked out the outside one, they deleted my both units. But when they added me the inside climate control one, the Asian lady asked me to pay again for the mistake her coworker did. And she told me because it was not done by her and by her coworker. She could not do it and had to charge me.

YE Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY A.  |  First Impressions 
Clasificación:
5.0

Owner was extremely helpful and quickly took care of a drop off misunderstanding. Very nice facility.

DANIEL S.  |  First Impressions 
Clasificación:
5.0

The staff is friendly and helpful and the facility is very nice and clean and easy to unload with the nice loading dock

george t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A.  |  First Impressions 
Clasificación:
5.0

I wish that the access is pass 10 pm. Otherwise everything is great.

richard k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C.  |  First Impressions 
Clasificación:
5.0

The crew here has always been friendly and helpful.

Lynn S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray C.  |  Overall Experience 
Clasificación:
4.0

Truck was not available at the place we were told so had to drive to another U haul. So that was not as convenient. Then we were not told that we had to pay for miles when we rented it.

janet m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY R.  |  Overall Experience 
Clasificación:
5.0

I really appreciated how quickly I was able to get everything set up and the person who helped me was very relaxed which helped me relax as well.

janell s.  |  First Impressions 
Clasificación:
5.0

Bret and Jake are awesome workers! Was happy to see them whenever I went in!!

Christen C.  |  Overall Experience 
Clasificación:
4.0

All was really good but the price just got to feel like too much for a 10x10 space

James M.  |  Overall Experience 
Clasificación:
5.0

Clean with great experience.

STANLEY MICHELE L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamey R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  Overall Experience 
Clasificación:
5.0

Very nice experience. Building is very well done.

Joe S.  |  Overall Experience 
Clasificación:
5.0

All good and very accommodating.

Roland g.  |  Overall Experience 
Clasificación:
5.0

Clean & well lit

LINDA Z.  |  Overall Experience 
Clasificación:
5.0

Very good experience just noticed alot of spiders! Will be back in the future!

Blaine F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KODY C.  |  Overall Experience 
Clasificación:
3.0

I have asked since early June to have 2 vehicles spaces checked on in the back area since it is extremely hard to park in our spot due to vehicles sticking WAY beyond their spot and over the lines into our spot. Each time, the staff just says that they can't reach the customer. Well, if the customer is not following the rules that UHaul posts, then have them towed in order to meet your own rules and expectations. Sounds like no one wants to take action, just take the money and move on. This location is very convenient for us but the frustrations out weigh that.

Christine A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chelsey n.  |  Overall Experience 
Clasificación:
5.0

Great place and staff.

STANLEY MICHELE L.  |  First Impressions 
Clasificación:
5.0

Always great service

Linda O.  |  Online Move In 
Clasificación:
4.0

I like the loading and unloading dock the best.

Jamey R.  |  First Impressions 
Clasificación:
5.0

Very nice facility. Easy access to storage unit.

Joe S.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful. We were able to get a storage unit rented in a short period of time and moving in was very easy at this facility

george t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RENAE S.  |  First Impressions 
Clasificación:
5.0

Bret is super nice & definitely goes above and beyond to help, explain & answer any & all questions all the while making the process very laid back and hospitable!

Stacie F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa M.  |  First Impressions 
Clasificación:
5.0

Uhaul was fine, The Uhaul movers Leo Dempsey came to our house and criticized us for having cat hair in the couch and said it was disgusting. He stayed on his phone, was lazy and complained and wanted us to rent another uhaul for the next day at around 12:30 pm he just started with his 3 guys at 8:20, his 4th guy left early in the afternoon and he wanted to charge us for 12 hours and 4 guys. They took long breaks and an hour and a half lunch that they wanted to be paid 200.00 per hour for 11 They wanted to put all the boxes in garage. My wife was there for most of this and the one guy said he was going to sue her and said his back was hurting. The guy that left early kept asking my wife to give her my daughters guitar amplifier. I was there for some of it and I have to say that it was a very bad experience. $1800.00 for the day. I probably won't use Uhaul movers ever again. My wife wanted to add that they complained about having to go up and down stairs.

Jeff L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron T.  |  Online Move In 
Clasificación:
5.0

A good place to rent.. Very understanding and helping ppeople.

LEE T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mickey H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Saraya D.  |  First Impressions 
Clasificación:
5.0

Professional, friendly, and knowledgeable staff

Sanku M.  |  Online Move In 
Clasificación:
5.0

The person at the front desk was named Brett. He did an absolutely fantastic job. Explain things when I didn't understand something. He was a class act and very knowledgeable.

Mark J.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful. The manager was excellent! I would highly recommend.

Lawrence H.  |  First Impressions 
Clasificación:
4.0

The lady helping us was very friendly, but was unable to answer 90% of our questions. She kept saying "I don't know, this is all very confusing" - even when simply asking about the sizes of units available. We were never explained how anything worked - luckily we rented a unit here 3 years ago. Never took a new credit card or asked for updated information. Very nice, just needs more training.

Briana L.  |  First Impressions 
Clasificación:
5.0

The entire experience was fantastic. The young man working the store that day noticed that I had a split unit, but was aware of a single unit that just came available and offered it to me. He also demonstrated how and where to key in the code and was overall very helpful. Great service and experience.

Logan E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Britnee W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory O.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and staff is very helpful. Would only suggest more staff to be available.

jason w.  |  First Impressions 
Clasificación:
5.0

Bret Hanson, the manager for this location, is very oriented on customer satisfaction. The vibe in the facility is friendly and cheerful which is complemented by the large amount of natural light in the office area. Some storage facilities are just bleak. This one is the opposite. Quite pleasant. Irrespective of Bret's management, this new facility is quite user friendly with only a single issue identified. The only changes I would recommend are adding a canopy over the loading dock area, and re-configuring the loading dock entrance to include a second set of automatic doors. This arrangement is present at many newer grocery stores and it minimizes the dust that gets into the building and has a.great impact on minimizing heated air in the winter and conditioned air in the summer. The day I moved into the facility was absurdly windy (as Fargo sometimes is) and the single automatic door at the end of the afternoon was rendered inoperable by a fierce wind from the south that blew directly on the south facing doors.

Jerrold J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRET H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky R.  |  First Impressions 
Clasificación:
4.0

On Sunday I had to unload part of the 10 foot truck I rented. It took until after 5 pm closing time and the small entry door. Locked before I could finish.

Lanny E.  |  First Impressions 
Clasificación:
5.0

Everyone was so helpful and Friendly and The Building and lockers are so Clean and well maintained! Jake and Flugence are Great!

Amanda M.  |  First Impressions 
Clasificación:
5.0

It was easy and fast to obtain a storage unit. The gentleman was wonderful to work with; and he was really busy.

wendy d.  |  First Impressions 
Clasificación:
5.0

Very fast and professional service. Easy and quick set up. Highly recommended.

rusty e.  |  First Impressions 
Clasificación:
5.0

Brett was very friendly and helpful!

KELSEY o.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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