Customer Reviews for U-Haul Moving & Storage of Osgood

2,042 comentarios

5200 Veterans Blvd   Fargo, ND 58104
(Intersection of Veterans BLVD & 52nd Ave South)

(701) 492-8900

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(701) 492-8900

5200 Veterans Blvd
Fargo, ND 58104
(Intersection of Veterans BLVD & 52nd Ave South)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Ray C.  |  Overall Experience 
Clasificación:
4.0

Truck was not available at the place we were told so had to drive to another U haul. So that was not as convenient. Then we were not told that we had to pay for miles when we rented it.

janet m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY R.  |  Overall Experience 
Clasificación:
5.0

I really appreciated how quickly I was able to get everything set up and the person who helped me was very relaxed which helped me relax as well.

janell s.  |  First Impressions 
Clasificación:
5.0

Bret and Jake are awesome workers! Was happy to see them whenever I went in!!

Christen C.  |  Overall Experience 
Clasificación:
4.0

All was really good but the price just got to feel like too much for a 10x10 space

James M.  |  Overall Experience 
Clasificación:
5.0

Clean with great experience.

STANLEY MICHELE L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamey R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  Overall Experience 
Clasificación:
5.0

Very nice experience. Building is very well done.

Joe S.  |  Overall Experience 
Clasificación:
5.0

All good and very accommodating.

Roland g.  |  Overall Experience 
Clasificación:
5.0

Clean & well lit

LINDA Z.  |  Overall Experience 
Clasificación:
5.0

Very good experience just noticed alot of spiders! Will be back in the future!

Blaine F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KODY C.  |  Overall Experience 
Clasificación:
3.0

I have asked since early June to have 2 vehicles spaces checked on in the back area since it is extremely hard to park in our spot due to vehicles sticking WAY beyond their spot and over the lines into our spot. Each time, the staff just says that they can't reach the customer. Well, if the customer is not following the rules that UHaul posts, then have them towed in order to meet your own rules and expectations. Sounds like no one wants to take action, just take the money and move on. This location is very convenient for us but the frustrations out weigh that.

Christine A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

chelsey n.  |  Overall Experience 
Clasificación:
5.0

Very friendly

Linda L.  |  Overall Experience 
Clasificación:
5.0

Great place and staff.

STANLEY MICHELE L.  |  First Impressions 
Clasificación:
5.0

Always great service

Linda O.  |  Online Move In 
Clasificación:
3.0

The outside storage area is not well organized, with parking spots overloaded, which made it hard to get my boat in and out of the place. I decided the hassle to maneuver is not worth it and found storage elsewhere.

Gabriel K.  |  Overall Experience 
Clasificación:
5.0

Thanks for all your help, very accommodating and safe and helpful

Michael B.  |  Overall Experience 
Clasificación:
4.0

I like the loading and unloading dock the best.

Jamey R.  |  First Impressions 
Clasificación:
5.0

Very nice facility. Easy access to storage unit.

Joe S.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful. We were able to get a storage unit rented in a short period of time and moving in was very easy at this facility

george t.  |  First Impressions 
Clasificación:
5.0

Very pleased

Linda L.  |  First Impressions 
Clasificación:
3.0

It was ok just perfect for what I needed it for

Bryan B.  |  Overall Experience 
Clasificación:
2.0

Two biggest complaints 1. The price was raised arbitrarily 2. The unit was extremely dusty

david h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RENAE S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

david t.  |  Overall Experience 
Clasificación:
5.0

Bret is super nice & definitely goes above and beyond to help, explain & answer any & all questions all the while making the process very laid back and hospitable!

Stacie F.  |  First Impressions 
Clasificación:
5.0

Bret was great to work with and the rest of the staff was always helpful.

PATRICK G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa M.  |  First Impressions 
Clasificación:
5.0

Uhaul was fine, The Uhaul movers Leo Dempsey came to our house and criticized us for having cat hair in the couch and said it was disgusting. He stayed on his phone, was lazy and complained and wanted us to rent another uhaul for the next day at around 12:30 pm he just started with his 3 guys at 8:20, his 4th guy left early in the afternoon and he wanted to charge us for 12 hours and 4 guys. They took long breaks and an hour and a half lunch that they wanted to be paid 200.00 per hour for 11 They wanted to put all the boxes in garage. My wife was there for most of this and the one guy said he was going to sue her and said his back was hurting. The guy that left early kept asking my wife to give her my daughters guitar amplifier. I was there for some of it and I have to say that it was a very bad experience. $1800.00 for the day. I probably won't use Uhaul movers ever again. My wife wanted to add that they complained about having to go up and down stairs.

Jeff L.  |  First Impressions 
Clasificación:
5.0

We have used a lot of storage units over the years and this one is hands down the best! We have recommended to friends and family who have also used it. They are helpful, the storage facility is always clean and we don't worry about break ins as it is very secure. The carts they supply are an extra bonus and so helpful in transporting your items to the units.

Candy R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight Carmen O.  |  Overall Experience 
Clasificación:
5.0

Could stay open longer

todd n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalyn V.  |  Overall Experience 
Clasificación:
5.0

A good place to rent.. Very understanding and helping ppeople.

LEE T.  |  First Impressions 
Clasificación:
5.0

Great staff and customer service. Thanks

Brandon L.  |  Overall Experience 
Clasificación:
5.0

We were with this u-Haul for 4 months storing our entire house. At the end, Brett and team were super understanding and helpful. I definitely recommend them and this location is also so convenient!

BETH R.  |  Overall Experience 
Clasificación:
5.0

Bret was awesome and available. He also replied back very quickly to emails. Thank you!!

Harold L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kory n.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mickey H.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Joan F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Holly C.  |  First Impressions 
Clasificación:
1.0

First they didn't have the truck I have reservation for then they charge me for extra gas saying I didn't return the truck with same amount of the gas . When I go to store directly to ask for extra charge stuff and the manager was rude .Store at Fargo North Dakota

ARDIN I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

amanda b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Saraya D.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and very helpful, I would recommend this place to anyone!

Amanda C.  |  Overall Experience 
Clasificación:
5.0

The people here was very kind and helpful would totally recommend to all.

cassie j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariyah E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin E.  |  Overall Experience 
Clasificación:
5.0

Professional, friendly, and knowledgeable staff

Sanku M.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

alex e.  |  Overall Experience 
Clasificación:
5.0

The person at the front desk was named Brett. He did an absolutely fantastic job. Explain things when I didn't understand something. He was a class act and very knowledgeable.

Mark J.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful. The manager was excellent! I would highly recommend.

Lawrence H.  |  First Impressions 
Clasificación:
5.0

Have rented the unit for 11 years & have never had any problems. We would rent there again if we need to!

JONATHAN A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEXSTAR C.  |  Overall Experience 
Clasificación:
3.0

Should get money back when leave unit early

kim b.  |  Overall Experience 
Clasificación:
5.0

Overall, great place to rent your storage unit from.

Kristina J.  |  Overall Experience 
Clasificación:
5.0

This UHaul is so we'll managed by Brett Hanson. Brett is always calm, cool collected and kind. Very knowledgeable and helpful. I have had my storage things here for a long time and can totally recommend this facility for storage and renting a truck, trailer or who knows what??? Thank you Brett and staff!

Marie L.  |  Overall Experience 
Clasificación:
4.0

The lady helping us was very friendly, but was unable to answer 90% of our questions. She kept saying "I don't know, this is all very confusing" - even when simply asking about the sizes of units available. We were never explained how anything worked - luckily we rented a unit here 3 years ago. Never took a new credit card or asked for updated information. Very nice, just needs more training.

Briana L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michael s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

casey r.  |  Overall Experience 
Clasificación:
5.0

Bret and his staff made me feel like family. We have been renting storage units for almost three years. The facility is well laid out, easy to access, spotless, and secure. I don't think you could find a better facility.

Denis M.  |  Overall Experience 
Clasificación:
2.0

I've used this location two other times and have been so happy. This time, the customer service on the phone I received to get everything set up was great. When I got into my unit, there was insulation hanging from the ceiling and when I called to share that, it seemed like it was no big deal and that I shouldn't care. Well I cared because the insulation is there for a reason and with how much this unit was, it should be in place where its supposed to be. Then, when the maintenance person came to fix that insulation, on a very muddy wet day, they drove their truck in our unit and left a heaping mess of mud and water in our unit. Not sure if people realize what goes into these units but its NOT stuff you want getting muddy or wet. I called to ask if someone could clean that up and out and I never got a call back after being told they would have the maintenance person meet me to clean it up. We will not use this location again in the future and I wouldn't recommend it. Also, my move in date on this form is wrong. It was 3/1, not 2/22.

BETH R.  |  First Impressions 
Clasificación:
5.0

The entire experience was fantastic. The young man working the store that day noticed that I had a split unit, but was aware of a single unit that just came available and offered it to me. He also demonstrated how and where to key in the code and was overall very helpful. Great service and experience.

Logan E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Britnee W.  |  First Impressions 
Clasificación:
5.0

Would definitely recommend this location. Very clean and great staff !! Thank you for the great job! Thank you Bret.

eileen P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea e.  |  First Impressions 
Clasificación:
5.0

Great manager (Brett) & all the staff who were friendly, helpful & professional. This is the way things should be run.

Randy R.  |  Overall Experience 
Clasificación:
5.0

The management and staff at the Veteran's Blvd & 52nd Ave. location were fantastic to work with throughout the entire time of the time-frame that we rented a storage area and a U-box. I would recommend them to anyone needing storage services.

Jay A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie m.  |  Overall Experience 
Clasificación:
5.0

Very clean facility Easy check out process Friendly Staff

Beth B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT D.  |  Overall Experience 
Clasificación:
5.0

They run an excellent facility.

Anthony B.  |  Overall Experience 
Clasificación:
5.0

Great service!

Peter B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory O.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and staff is very helpful. Would only suggest more staff to be available.

jason w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc G.  |  First Impressions 
Clasificación:
5.0

Bret Hanson, the manager for this location, is very oriented on customer satisfaction. The vibe in the facility is friendly and cheerful which is complemented by the large amount of natural light in the office area. Some storage facilities are just bleak. This one is the opposite. Quite pleasant. Irrespective of Bret's management, this new facility is quite user friendly with only a single issue identified. The only changes I would recommend are adding a canopy over the loading dock area, and re-configuring the loading dock entrance to include a second set of automatic doors. This arrangement is present at many newer grocery stores and it minimizes the dust that gets into the building and has a.great impact on minimizing heated air in the winter and conditioned air in the summer. The day I moved into the facility was absurdly windy (as Fargo sometimes is) and the single automatic door at the end of the afternoon was rendered inoperable by a fierce wind from the south that blew directly on the south facing doors.

Jerrold J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

McKenzie K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRET H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

todd f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

trent s.  |  First Impressions 
Clasificación:
3.0

I had an outside storage spot reserved for 2 weeks for a camper. There is a bus parked in the spot next to it and the bus is angled so it blocked almost half of the spot. I went to the desk inside and the worker cancelled that spot and moved me to a different spot. However, when we went to park our camper the remote would not open the gate. I went inside and there was nothing in the system for me. When the worker cancelled our first spot he must not have reserved the other spot. Luckily the new spot was still available, had it not been I am not sure what we would have done with our camper.

Ryan S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky R.  |  First Impressions 
Clasificación:
5.0

You could not find a more dedicated team!

Roger T.  |  First Impressions 
Clasificación:
4.0

On Sunday I had to unload part of the 10 foot truck I rented. It took until after 5 pm closing time and the small entry door. Locked before I could finish.

Lanny E.  |  First Impressions 
Clasificación:
5.0

Everyone was so helpful and Friendly and The Building and lockers are so Clean and well maintained! Jake and Flugence are Great!

Amanda M.  |  First Impressions 
Clasificación:
5.0

Staff was easy and great to work with.

Scott W.  |  First Impressions 
Clasificación:
5.0

It was easy and fast to obtain a storage unit. The gentleman was wonderful to work with; and he was really busy.

wendy d.  |  First Impressions 
Clasificación:
5.0

The employees were great! The process was very smooth.

Lasana M.  |  First Impressions 
Clasificación:
5.0

Very fast and professional service. Easy and quick set up. Highly recommended.

rusty e.  |  First Impressions 
Clasificación:
5.0

Brett was very friendly and helpful!

KELSEY o.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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