Customer Reviews for U-Haul Moving & Storage of Orange City

6460 comentarios

2395 S Volusia Ave   Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)

(386) 228-3113

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(386) 228-3113

2395 S Volusia Ave
Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Absolutely nothing the general manager Phyllis and her crew are very customer service oriented and made my experience very pleasant and went above and beyond

Eladio A. 
Clasificación:
5.0

Very nice people, they were very helpful and knew what they were doing. Thank You, Brett

BRETT Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELINDA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY T. 
Clasificación:
5.0

Each person I had contact with was very friendly and professional and the process was quite seamless

JOHN B. 
Clasificación:
5.0

Great store I've used them before, I'll use them again. There very helpful and the store has plenty supplies. I would recommend!

David R. 
Clasificación:
5.0

See above comment

Robert A. 
Clasificación:
5.0

There was no instruction on the van I rented. Not a big deal. I figured it out quick but some things would have Ben nice to have. Like there was a backup camera in the rear view mirror didn't realize that until returning the van. Could have been helpful sooner.

Rebecca W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

All was great

Steven B. 
Clasificación:
2.0

Make sure your equipment is ready to be rented

KEITH V. 
Clasificación:
5.0

El cliente no dejó un comentario.

HATTIE J. 
Clasificación:
5.0

This is how I envision a Uhaul establishment should be.

Lori D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PITREZ F. 
Clasificación:
3.0

Fix the door where it latches to be the SAME SIZE in each box If you tell me you're sticking bolts in the do or for added security, please actually do it.

catherine H. 
Clasificación:
5.0

Extend drop off time n lower mileage per mile charge

Isaac B. 
Clasificación:
2.0

El cliente no dejó un comentario.

MILTON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
4.0

Quick rental process. Even thou our truck didn't had a lock, exchanging it for a second one was really fast. Personnel was friendly and knowledgeable. Only complaint will be that one of the lights in the load box was off and even thou our truck was clean the credit offered online was not return to our bill.

GILBERTO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan B. 
Clasificación:
5.0

The best experience we have ever had with renting and returning a truck. Process was easy and hassle free. Loved it.

Woodausner E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN K. 
Clasificación:
5.0

The staff were very helpful & went above and beyond to make sure we were road ready.

Julia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELVIN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALEX T. 
Clasificación:
5.0

The quickest and the best service ever!

JEFFREY K. 
Clasificación:
5.0

Spray the cab to rid the cigarette stench that gets into the truck, that would be very helpful.

MARK Z. 
Clasificación:
1.0

Charged me an extra 20$ when I did everything asked of me upon return of the truck.

BRIAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSEMARIE F. 
Clasificación:
5.0

Absolutely amazing customer service. The staff were so friendly & helpful.

Julia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALYSSA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Very nice experience. Service amazing. Great facility.

Iris M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANDEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W.  |  Overall Experience 
Clasificación:
5.0

Great service and very knowledgeable

DONALD G. 
Clasificación:
5.0

All employees involved from get-go were friendly, knowledgeable and willing to help assist a 65+ Newbie to the UHaul experience. Without hesitation will gladly pass on to friends my experience. Additionally? Am happy to also have a storage unit at this particular location. It is the best location, in my experience of approx 2 years in West Volusia. Looking forward to maintaining a business relationship with Ms Phyllis and crew at this location!

REBECCA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

List G. 
Clasificación:
5.0

Great job! I've never had any problems renting a UHaul.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W. 
Clasificación:
5.0

Very excellently managed facility by a woman with great integrity. I drive past four other operators to rent from her.

MICHAEL B. 
Clasificación:
5.0

All was fine - checkout and checkin

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis L. 
Clasificación:
5.0

Customer service in store with great also renting the truck was an easy experience

Awilda T. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANDREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JILL E. 
Clasificación:
5.0

Bueno

CARLOS F. 
Clasificación:
5.0

Inform customers of the towing needs before they rent. Forced me to buy a smaller hitch, and light adapter because no one told me when I reserved.

GRANT L. 
Clasificación:
5.0

Original location was listed as Daytona and when we got to the location we were told it was Orange city.

Michaelh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

I moved the contents of my home to UHaul in Orange City Florida in the fall of 2008. I experienced nothing other than helpful and friendly people. The manager Phyllis was always kind and helpful if I had an issue which was maybe twice in the twelve years that I was there. If I could transport the UHaul in Orange City to where I now reside here to Texas, I would in the blink of an eye. This location is stellar.

PAMELA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLANDO R. 
Clasificación:
5.0

Great customer service as usual.

RODNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRENCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANCA V. 
Clasificación:
5.0

Have used this location a number of times. Excellent service !

WILFREDO R. 
Clasificación:
5.0

Super place a one all the way

KAYLEE F. 
Clasificación:
5.0

The quickest and easiest i have ever used.

JEFFREY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra C. 
Clasificación:
5.0

The Manager Phillis is amazing. She makes your company look lile a million dollars. Gracias.

JUDD B. 
Clasificación:
5.0

Great service as always

BRIAN W. 
Clasificación:
5.0

The staff is always friendly and professional. The facility is always clean and well maintained.

Tammy B.  |  First Impressions 
Clasificación:
5.0

Ninguno

STEVEN T. 
Clasificación:
1.0

I was completely ripped off after I had no choice other than to get a truck smaller than I originally reserved. I was also charged gas mileage I didn't use. I had to make more trips also. This was the worse experience by far I see why the reviews are poor online. From the staff to the manager I received very poor customer service.

ANTONETTE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
3.0

El cliente no dejó un comentario.

nora D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franciene W. 
Clasificación:
5.0

Easy fast service!

PLAMEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
3.0

They made me fold blankets that we rented for the move or else they would charge us for folding them back. That's ridiculous!

LISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA S. 
Clasificación:
5.0

Nada

DAVID C. 
Clasificación:
1.0

Get better people to check in rentals and know the difference in the gas needle ¾and ⅞

CORNELIUS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

I've been dealing with this location since I moved here 15+years ago. Always given service that keeps me returning. Rental was quick and painless. I'll continue to use this location in the future.

WILLIAM A. 
Clasificación:
5.0

Best place to do business. Service excellent

LAUREN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura W. 
Clasificación:
1.0

Customer service was very rude when I asked a simple question and they would not accept my card because its prepaid or cash which was very frustrating

JENNIFER T. 
Clasificación:
5.0

Excellent service at this location. Have used them many times when needed a truck or trailer. Highly recommend this location.

JOSEPH K. 
Clasificación:
5.0

Best customer service

GEORGE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doron C. 
Clasificación:
5.0

If i need to used a storage unit again i will choose you again. I'm very satisfied.

Xtel e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY Y. 
Clasificación:
5.0

Excellent counter help and return assistance. They were were all very polite and informative.

SCOTT N. 
Clasificación:
5.0

Very nice group of people working there.

ELIZABETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABIGAIL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

Very professional and clean.

Henry B. 
Clasificación:
5.0

The lady working behind the counter reviewed my online reservation and determined that I was being charged too much, and made the necessary adjustments. ¡Gracias!

IAN E. 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
4.0

The staff was very friendly and helpful in my returning the equipment.

Jeffrey H. 
Clasificación:
5.0

They unhooked everything for me and was very nice!

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LETA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LETA T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan b.  |  Overall Experience 
Clasificación:
5.0

Everyone was great! When I need trucks, trailers or storage I will be back.

James P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brittany w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

melanie S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann C.  |  Online Move In 
Clasificación:
5.0

These guys are great!! No issues what so ever. Ciera was very helpful from the begin with helping me understand how everything works!!The manager/owner was very sweet and stuck with deals on pricing and was very fair! I got my trailer and a storage unit very quickly and easy. I do recommend them, they have been wonderful. Thanks again!! i will recommend as much as possible. :)

Alicia B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Richelle J.  |  Overall Experience 
Clasificación:
5.0

This was the first we needed a storage unit and we were pleased with the facility. It was always clean and the area for loading and unloading was large with lots of room to move the carts provided around. The only suggestion I would make is that the carts should have a brake as they move around when you are loading and unloading so you need to have at least two people or three for heavy large items so once can hold the cart.

myra w.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff

Anthony B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lymary M.  |  Online Move In 
Clasificación:
5.0

The staff has been very helpful and professional each time I've rented equipment.

Osker D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

gary d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C.  |  Overall Experience 
Clasificación:
5.0

👍

CYRUS B.  |  Overall Experience 
Clasificación:
4.0

Phyllis and staff were always great

jeff z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOYCE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tomy r.  |  Overall Experience 
Clasificación:
4.0

My only negative was the placement for MY checkin card reader. It was under a portico near the main office. It seems like every vehicle rented was parked there. It was also where people parked to have access to the indoor storage. I got blocked in more than once, and had to detour around the building twice. If they could have put a card reader closer to where my unit was (WAY in the back row), it would have been easier.

Linda J.  |  Overall Experience 
Clasificación:
5.0

Phyllis was awesome helped me get all the stuff I needed to move into the store unit, and Al-Raheem was great as well, got me checked out of my truck super quick to keep on with my day as I had explained it was busy, I usually don’t do reviews but good team, good work thank you.

CAMERON R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn F.  |  First Impressions 
Clasificación:
4.0

The facility is well maintained and secure. The temperature, while warm, was within the parameters specified for the climate controlled unit. The only thing that really was perturbing was the annual rental increase. The cost was becoming an impediment to my storage needs.

ELIZABETH J.  |  Overall Experience 
Clasificación:
5.0

Staff was helpful and facility was safe and secure.

GLENN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN M.  |  Overall Experience 
Clasificación:
5.0

staff was very accommodating and helpful with storage and truck/trailer needs.

Mike E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

charles b.  |  Overall Experience 
Clasificación:
4.0

Your rates have gone up immensely too expensive

Rachel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas G.  |  Overall Experience 
Clasificación:
5.0

Todo fue muy bien Gracias por su atencion

Iris P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria H.  |  First Impressions 
Clasificación:
5.0

I had my unit for over a year and never had a problem with the facility or staff. A great experience and a place I recomend to anyone.

laura k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE M.  |  Overall Experience 
Clasificación:
5.0

I've been a U-Haul customer for many years both with storage units and truck and trailer rentals. I've had very good experiences. Prices are a little on the high side but overall they are excellent. I will use them again.

EDWARD K.  |  Overall Experience 
Clasificación:
2.0

The Orange City U haul staff not customer centric, vacated my outside parking unit 3 days ago, I called a half dozen times & still haven't been able to talk to any onsite staff. I will not recommend U Haul storage BR T Miller

Thomas M.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff

ROSA V.  |  First Impressions 
Clasificación:
5.0

Every encounter I've had with U-Haul has been extremely pleasant. The employees are very helpful and kind people! I can never say I've had a bad experience here.

Audrey I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D.  |  Overall Experience 
Clasificación:
5.0

Great location

Ali J.  |  Overall Experience 
Clasificación:
5.0

Never had a problem in 2 years. Place was extremely clean and my things were secure.

gisela g.  |  Overall Experience 
Clasificación:
5.0

When I first came into this facility Corrin help me resolve a problem, she made it stress free she was very friendly and professional. Thank you,

Rodney K.  |  Overall Experience 
Clasificación:
5.0

😊🌹😎👍🏾🤪🤩😜

nader y.  |  Overall Experience 
Clasificación:
5.0

A pleasure to deal with.

Henry S.  |  Overall Experience 
Clasificación:
5.0

Personal amable

Lee M.  |  Overall Experience 
Clasificación:
5.0

Easy peasy! Thankyou!

MAUREEN A.  |  Overall Experience 
Clasificación:
5.0

Corrin was a great help to me. She was wonderful.

Rodney K.  |  First Impressions 
Clasificación:
5.0

Great facility. Workers are very helpful.

Carla R.  |  Overall Experience 
Clasificación:
5.0

They treated me good

MAUREEN A.  |  First Impressions 
Clasificación:
5.0

This review is based on 5 years' experience.

JEANNE D.  |  Overall Experience 
Clasificación:
5.0

Phyllis was excellent in receiving me and helping with my needs. she's an example of pride in he work. Thank you Phyllis Slayton

george m.  |  First Impressions 
Clasificación:
5.0

Sam was very helpful, professional and most importantly very pleasant. She was able to meet all my needs efficiently.

Lori D.  |  Overall Experience 
Clasificación:
5.0

U-Haul is always been my number one go to

JOSE P.  |  Overall Experience 
Clasificación:
5.0

The staff was always friendly and pleasant. They could make a bad day into a great one. Changing ones mood is a gift that many at this facility have. Thanks for all you do. May God bless you all.

PAM M.  |  Overall Experience 
Clasificación:
5.0

Very quick transaction and excellent customer service. I rented a 10X10 Storage unit and was in and out of there within 15 minutes.

myra w.  |  First Impressions 
Clasificación:
5.0

I shall continue to use uhaul. They treat me very well

Michael W.  |  Overall Experience 
Clasificación:
5.0

Great

rhonda w.  |  Overall Experience 
Clasificación:
2.0

Employees appeared to be unhappy about honoring my 30-day free storage certificate. If they do not want to let people have free storage, then U-haul should not offer it.

norman b.  |  First Impressions 
Clasificación:
5.0

Pickup was a bit harder bc of contact info required but drop off and storage unit was amazing

JOE A.  |  First Impressions 
Clasificación:
5.0

Thank you for your prompt, courteous, and professional help on our move coast to coast. It has and will be a complete pleasure continuing to do business with your entire staff. Kevin & Dana Hanson

dana h.  |  First Impressions 
Clasificación:
4.0

Great experience with storage, just wish it was cheaper and not go up in price.

gail h.  |  Overall Experience 
Clasificación:
5.0

Everyone at this facility is friendly and professional!

bradley m.  |  Overall Experience 
Clasificación:
3.0

Thanks for the service

Jan F.  |  Overall Experience 
Clasificación:
1.0

The management was condescending and beyond rude here.

dorian r.  |  Overall Experience 
Clasificación:
5.0

Phyllis was exceptionally accommodating and efficient. We coordinated a long distance move and storage experience with her assistance. All of the staff are also very friendly and professional.

Shana I.  |  Overall Experience 
Clasificación:
5.0

Great experience and great owners!

eric w.  |  First Impressions 
Clasificación:
5.0

You maintain a very clean and safe environment at the U-Haul Storage Facility. Thank you for your consistently excellent service!

MARILYN W.  |  Overall Experience 
Clasificación:
5.0

Great service

tameka w.  |  First Impressions 
Clasificación:
5.0

The staff was always very helpful no matter what came up.

GARY W.  |  Overall Experience 
Clasificación:
5.0

The staff at this facility is top-notch the manager went above and beyond to make us happy customers and she succeeded thank you U-Haul

john h.  |  Overall Experience 
Clasificación:
5.0

They were really helpful

Larry W.  |  First Impressions 
Clasificación:
5.0

The were very helpful, Phyllis, Sasha and young gentleman went the extra mile with our previous location concerns.

michael o.  |  First Impressions 
Clasificación:
5.0

Staff is helpful and fantastic!

JOHN G.  |  Overall Experience 
Clasificación:
5.0

Siempre dispuestos para cualquier ayuda, Muy amables.

federico c.  |  Overall Experience 
Clasificación:
2.0

Switch storage facilities unhappy with hours, price and staff- many issues at this location.

katherine d.  |  Overall Experience 
Clasificación:
5.0

It's a clean and modern facility. Staff was helpful.

JEFF S.  |  Overall Experience 
Clasificación:
5.0

We're very helpful,was able to transfer from debary to OC,,thought I was to pick up truck in OC ,but when got to OC they said debary

DEBBIE H.  |  Overall Experience 
Clasificación:
5.0

Staff was helpful with my truck rentals and my storage needs.

Edward G.  |  Overall Experience 
Clasificación:
5.0

Well kept and secured access to your storage.

wayne k.  |  Overall Experience 
Clasificación:
4.0

It was good but I don't like being upstairs alone

Liz H.  |  Overall Experience 
Clasificación:
5.0

Phyllis was amazing! Very professional, kind and helpful.

JOHN G.  |  First Impressions 
Clasificación:
5.0

n/a

Luis P.  |  Overall Experience 
Clasificación:
4.0

The facility was very clean but I seen lots of roaches running around... not in my unit but trying to get to my unit and that had my very nervous.

kenyon r.  |  Overall Experience 
Clasificación:
5.0

Thanks for always ensuring the cleanliness of the facility!

vanese k.  |  Overall Experience 
Clasificación:
5.0

Loved the facility. Wish I could remember the lady who took such good care of me.

tina m.  |  Overall Experience 
Clasificación:
5.0

They provided a clean, dry, and secure storage place for my household items while I moved. Great staff and convenient location. I will use their services again in the future. Highly recommend UHaul!

Luis H.  |  Overall Experience 
Clasificación:
5.0

People were very helpfull place was very secure and clean

emilio p.  |  Overall Experience 
Clasificación:
5.0

Excelente

Lynn W.  |  Overall Experience 
Clasificación:
5.0

Very organized

Donna W.  |  First Impressions 
Clasificación:
5.0

The staff was very nice and accommodating.

WILLIAM P.  |  Overall Experience 
Clasificación:
4.0

Excellent experience just the price kept going up for a 5x10. Overall though experience was great.

kristy j.  |  Overall Experience 
Clasificación:
5.0

The service was excellent. Thanks

ELIZABETH P.  |  First Impressions 
Clasificación:
5.0

Very helpful, polite and professional. We are older and appreciate the consideration. Thanks, Liz

Liz H.  |  First Impressions 
Clasificación:
5.0

General Manager Phyllis Slayton is very accommodating and knowledge in addressing our needs.

wayne k.  |  First Impressions 
Clasificación:
5.0

After working 6 hrs. And loading our furniture into s 13 x 30 we discovered the one door latch was broken. We notified the crew in the office and immediately one fellow came to assist.

Carol D.  |  First Impressions 
Clasificación:
5.0

Associates were courteous, professional and demonstrated superior customer service. The entire year I really felt my library and art would be secure. It was and worth every penny. Thanks U-Haul

Donya Maria T.  |  Overall Experience 
Clasificación:
5.0

The employees we're very professional, very helpful .

cynthia n.  |  First Impressions 
Clasificación:
5.0

The manager (Phyllis ?) was absolutely excellent! Her knowledge of everything Uhaul has to offer and her help and dedication to get us everything we needed made this the best experience of our move!

cheri h.  |  First Impressions 
Clasificación:
5.0

Excellent customer service . very clean facility , well maintained and helpful staff . manager was excellent all the years i had the storage unit

DOMINICK T.  |  Overall Experience 
Clasificación:
5.0

Was great service

JOANNE M.  |  First Impressions 
Clasificación:
4.0

Nice people to work with

Mark R.  |  First Impressions 
Clasificación:
5.0

We had a storage unit here for 6 years. We have also rented moving trucks here. The staff has always been very polite and customer friendly. I would highly recommend this facility to anyone.

JOHN M.  |  Overall Experience 
Clasificación:
5.0

I had a great experience.

Andy R.  |  Overall Experience 
Clasificación:
1.0

Reserved a 10x20x8 through Uhaul Went to the business and verified the unit with Hailey aweek before the move in date. Sold our home in AL and came to our storage unit yesterday. We had NO UNIT!!!

Catherine S. | Reservación
Clasificación:
5.0

Keep up the good work customer service A+

evelyn a.  |  Overall Experience 
Clasificación:
2.0

Rodents got into my unit and chewed on two of my plastic containers.

Brenda J.  |  Overall Experience 
Clasificación:
5.0

Appreciated the friendly staff, cleanliness of the facility, and secure access. Great place to store your valuables!!!

Paul B.  |  Overall Experience 
Clasificación:
1.0

This location has the most rude, condescending, untrained, and unprofessional people working there not only for U-Haul, but any business I’ve ever encountered.

Tom P.  |  Overall Experience 
Clasificación:
5.0

THANK YOU …….. YOUR THE BEST,,,,,,,,,,,,,,,,,,,,,

Charles S. | Reservación
Clasificación:
5.0

Happy moving provided excellent service. Very thorough and very professional Questions one through three are not applicable to this agreement so they should be disregarded

carol w.  |  Overall Experience 
Clasificación:
5.0

Thank you for your Hospitality.

Quinty S.  |  Overall Experience 
Clasificación:
1.0

Didn't even contact me to tell me my Ubox was there ,they were to call back by noon still waiting for call

Donna G.  |  Overall Experience 
Clasificación:
3.0

There were dead roaches in the hallway and the one older lady in the office was rude and smells like cigarettes.

edward d.  |  Overall Experience 
Clasificación:
5.0

very helpful and courteous. everything went very smoothly.

beverly c. | Reservación
Clasificación:
2.0

U-boxes' truck delivery was late, which disrupted our move-out help arrangements. Also received no day-before call to confirm that the U-boxes would arrive next day or what time. Was frustrating.

Catherine D.  |  Overall Experience 
Clasificación:
5.0

The customer service representative was very helpful. Answered all of my questions to my satisfaction and guided me through the rental process for a storage unit.

Brenda J. | Reservación
Clasificación:
5.0

Phyllis and her staff have always been very nice and always helpful. It has been a pleasure to be their customer. Thank you all so much! I'm a very happy customer.

BRIAN G.  |  Overall Experience 
Clasificación:
5.0

Very happy with the service that we received. So happy that we decided to go with this location.

Brandi R. | Reservación
Clasificación:
3.0

Overall, it was fine and I felt that my belongings were secure and safe.

michelle h.  |  Overall Experience 
Clasificación:
5.0

Phyllis always said Hello and smiled every time I was there. She was always friendly and helpful! Corinne, was another associate I dealt with who was also friendly, helpful and smiling! 10 Stars!!!!

Ray L.  |  Overall Experience 
Clasificación:
5.0

very happy with the service, facilities, great office team. Very helpful and timely. ¡Excelente ubicación!

vivian d.  |  Overall Experience 
Clasificación:
4.0

Great customer service from the owner!

Elvis M. | Reservación
Clasificación:
4.0

Have a good day

ERIC y.  |  Overall Experience 
Clasificación:
5.0

Kept motor home here for 7 years. Very secure ! With great management.

TERRY O.  |  Overall Experience 
Clasificación:
1.0

Ubox was on trailer, it should have been delivery to my home address but denied saying for unloading ubox needs forklift or some special equipment and only available at 12 miles away from my home.

Kishor D.  |  Overall Experience 
Clasificación:
5.0

X

Melanie O.  |  Overall Experience 
Clasificación:
2.0

The prices that are advertised in store need to be honored. I was consistently told that the price of the units were higher than the sign on the sample door. I was told that's what the computer says.

Jennifer G.  |  Overall Experience 
Clasificación:
2.0

We had roaches everywhere coming from other units

Royce G.  |  Overall Experience 
Clasificación:
5.0

Very clean and professional and friendly.

Patricia J.  |  Overall Experience 
Clasificación:
2.0

The manager has no customer service skills whatsoever, when asked about the fee for using the dumpster she said it was not allowed, I told her according to the signage it was for a fee. She got mad.

STEVEN C.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff.

LINDA B.  |  Overall Experience 
Clasificación:
3.0

I still had time with my storage locker and they gave it to someone else I wanted to put some things in there and they said it was gone I still had 2 weeks left I am disappointed in the service I got

leo h.  |  Overall Experience 
Clasificación:
5.0

Everything was great.. plus the manager was wonderful

ellen h.  |  Overall Experience 
Clasificación:
4.0

Seemed short staffed. Waited for service both picking up and returning.

laura l.  |  Overall Experience 
Clasificación:
5.0

I liked everything about it

Jeffrey P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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