Customer Reviews for U-Haul Moving & Storage of Old Bridge

3,143 comentarios

1275 US Hwy 9 N   Old Bridge, NJ 08857
(Located across from Quality Chevrolet on Route 9)

(732) 721-5666

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(732) 721-5666

1275 US Hwy 9 N
Old Bridge, NJ 08857
(Located across from Quality Chevrolet on Route 9)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Bad service employees need more better customer service.

Melvin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

david E. 
Clasificación:
4.0

The drop location people were excellent

Fakrul I. 
Clasificación:
5.0

Staff was great

David L. 
Clasificación:
5.0

Great service and friendly staff!

Dan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA E. 
Clasificación:
1.0

Staff were not good . Didn't put customers first .

John P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Irene R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blaine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Just make sure you have good coverage that's all I can complain about what they did a great job I will definitely recommend it to a friend and I will use your service again and again thank you

Nancy W. 
Clasificación:
5.0

Excellent service at the stores visited. Well done. Sales Associates were knowledgeable and offered great wisdom in my selection. Keep it up!!!

DEBORAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERMES R. 
Clasificación:
5.0

Staff was knowledgeable and helpful

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernardo P. 
Clasificación:
1.0

Way too expensive per mile.

Leslie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristyne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

cammy T. 
Clasificación:
3.0

The address provided on my confirmation email was wrong. My navigation sent me to a Honda dealership. The U haul location had no signage indicating hitch installations were done at the location

al D. 
Clasificación:
5.0

Excellent and fast service and customer service!

Alison D. 
Clasificación:
5.0

El cliente no dejó un comentario.

aneta B. 
Clasificación:
5.0

Nice team that works at the facility

charlotte w.  |  First Impressions 
Clasificación:
5.0

Nice store

FABIO F. 
Clasificación:
5.0

Thank you for good serves

Hassan I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayesh S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALDINE O. 
Clasificación:
5.0

Very pleasant and professional. I highly recommend.

Edward T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachary G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime M. 
Clasificación:
5.0

The staff at Old Bridge Uhaul are always helpful, friendly and easy to work with. My experiences so far have been extremely easy and pleasant.

Leemu S. 
Clasificación:
5.0

Absolutely nothing! Everything was wonderful. I called several times in advance and all my questions were answered. The price was great. We got the job done with no issues. Well actually I wish we didn't have to stop to get gas

micheal G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BART C. 
Clasificación:
5.0

Manager was very professional in all aspects

jospeh t.  |  Overall Experience 
Clasificación:
5.0

Make sure cargo area is swept

CYNTHIA E. 
Clasificación:
5.0

Make sure cargo area is swept...

CYNTHIA E. 
Clasificación:
5.0

Outstanding experience especially by the young lady (regret to not remember her name) who was managing the location. Helpful, prompt and was able to adjust to a smaller trailer without issue. Overall great experience, will return to this location for any future rental needs.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerald M. 
Clasificación:
1.0

They gave me a Uhaul truck with chewed up tires and then charged me $200 for the chewed up tires they gave me. I had to call there corporate office.

Waheeda N. 
Clasificación:
1.0

We rented a truck and two Dollie's… on day of move and pick up I am told that they have no Dollie's… when I asked how am I supposed to move things with no Dollie's… I was told to find some buddies… NOT ACCEPTABLE

John R. 
Clasificación:
5.0

The staff was extremely pleasant....Have rented from there before and will continue in the future

george G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

Deliver vehicles with a full tank of gas.

neil L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kakha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared M. 
Clasificación:
1.0

Lynn had a very nasty, bossy, rushing, cold attitude. She asked me for my license, I told her I uploaded it, she said in a ridiculing way " everyone says that but its not there???". She my me feel belittled, and she was cold and unfriendly. I requested the box shaped van online. When she pulled the van up it was the older one. I told her I wanted the box van. She had an attitude and said very rudely, " The vans are exactly the same the only difference is the shape". " Look its just a picture". pointing ant the overhead light sign in the store. She gave me false inaccurate information. The box shaped van has 1. a remote locking key fob, 2. Bluetooth radio, 3. Lane detection safety feature. The older one does not have those features. She was rushing with me and ordered me to go back in the store so she can change the paperwork and give me the van I selected originally. When she pulled up the new van, I had a few questions. I asked her if I wanted to return the van at night after the store has closed she said, " READ the the paperwork", in a rude, rushing manner. Never did she once smile during the entire transaction. There was another customer that had an issue with a hitch and she was very nasty to him saying," I dont like when people try to tell me about MY equipment." I did not like her attitude at all, I am not renting fron uhaul anymore, and I am definately not recommending my network of 20-35 workers to rent anything from uhaul. Lynn is bad for business. She needs to be removed!

Kenya L. 
Clasificación:
5.0

Very professional crew, brand new trailer, and a good price from Old bridge, NJ to Wheeling, WV.

chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

maureen F. 
Clasificación:
5.0

I am 80 yrs old and not computer friendly… i am told by your branch that tge toll that i owe you for going across to Statem Island for a rental 6 mo ago can only be paid on line… HELP!!!!…. Contact me at 848-468-1079 if you want payment. I can do CC over the phone… No i do not know how to get into my U-Haul account and your branch could not help with that either??????

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

darlene w.  |  Overall Experience 
Clasificación:
3.0

No cohesiveness in bookings from call center…. I ordered a full tow dolly for my car and received a front wheel hitch only for the price of the full. Called call center and they didn't know what I was talking about.

GEORGE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

traccy N. 
Clasificación:
5.0

The guys at Old Bridge were great ! Thanks Larry

Lawrence P. 
Clasificación:
5.0

Great service, thank you.- Sarah

Sarah R. 
Clasificación:
5.0

Everything was great!!

Michael I. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

douglas b.  |  First Impressions 
Clasificación:
5.0

very fast checkout

DAVID M. 
Clasificación:
5.0

This was the second time I used a motorcycle trailer from U-Haul and I was not disappointed at all sturdy and no bouncing around I recommend using the trailer is transporting a motorcycle

brian M. 
Clasificación:
1.0

Charged 25 dollars For cleaning fee told broom swept not enough needed to be mopped. Returned Truck day early

Ricci M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jafet M. 
Clasificación:
5.0

They were very kind and helpful defently I recommend this location:)

NURY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMAL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

betty S. 
Clasificación:
5.0

Truck had foul odor of urine

CYNTHIA H. 
Clasificación:
2.0

The odometer on the truck is to fast and not accurate got over charged for at least 100 plus miles

Serguei G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D. 
Clasificación:
1.0

The truck I reserved was not available when I went to pick it up. I had to take a much smaller truck. I had a family emergency and tried to call when returning the truck and no one answered. I arrived an hour late to return the truck and I was charge for two days. I am totally totally totally dissatisfied

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILFREDO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naseer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca S. 
Clasificación:
5.0

Staff very helpful

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

john w.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Gregory L. 
Clasificación:
5.0

Shock absorbers needs to be replaced on the 10' van that was rented to me.. The ride was VERY VERY bouncy. Gracias.

John C L. 
Clasificación:
4.0

The lady working there is very knowledgeable and very helpful but she needs workers to help her I see her running back and forth to help customers. I have rented a few times and she's very helpful and hardworking.

mayra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antoinette H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherwin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank N. 
Clasificación:
5.0

Staff was amazing and made this whole experience quick and easy!! Highly Recommend!!!

Dawn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
5.0

Think everything was great as usual that's why I use this location for rentals

KENNETH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

angel g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kareemullah S. 
Clasificación:
5.0

Price was very High. See if there are ways to adjust it

Nadir G. 
Clasificación:
5.0

El cliente no dejó un comentario.

gemma S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PALMS PLAZA C. 
Clasificación:
5.0

So, an excellent experience overall. I locked the truck keys inside and had to call roadside assistance. They responded quickly and had the door opened right away...

Wayne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew l.  |  First Impressions 
Clasificación:
1.0

Very bad customer service the manager ( Lynn) do not have any customer service skills Very rude would not recommend anyone to this facility

sophia a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen S.  |  Overall Experience 
Clasificación:
5.0

the workers were extremely nice and very helpful.

Lynwood M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

robin p.  |  First Impressions 
Clasificación:
5.0

Lynn pulvermuller was amazing. The move was very stressful for me. She was a wealth of information and presented many options to handle every situation and problem. I was lucky sge was working.

janet c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Therese D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

susan g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G.  |  First Impressions 
Clasificación:
5.0

me parece un excelente servicio

IVAN T.  |  First Impressions 
Clasificación:
5.0

I will tell my friends to go there to rent a storage room or anything else great staff

theresa z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew S.  |  Overall Experience 
Clasificación:
3.0

I was annoyed I rented a 20 foot truck and needed a larg storage unit and was advised that I would have a storage unit large enough for my belongings based on the truck size only to get to my destination and discover they only had 10 X 10' available which caused me to have to rent to seperate units. The staff however were extremely helpful and friendly. I truly appreciated them.at the old bridge route 9 south U-haul staff. Big cuddoz to them.

Darlene E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kelvin G.  |  First Impressions 
Clasificación:
5.0

In the years that I've been there there was never any issues Very well kept

ALFRED C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew S.  |  First Impressions 
Clasificación:
5.0

As a long-standing customer I can say the service is great. On the latest occasion, Lynn the Manager at the Old Bridge facility, went above and beyond her usual service to assist when time was of the essence. Thank you very much.

JIM S.  |  First Impressions 
Clasificación:
4.0

¡Gracias!

Phidelia J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscilla P.  |  First Impressions 
Clasificación:
4.0

The woman working at Thai location is outstanding. She was very friendly and extremely helpful. She made a stressful day a little easier for us. Thank you, Eric

Eric B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dania M.  |  Online Move In 
Clasificación:
5.0

I feel the young lady, I spoke with on the phone were more accommodating then the young man in the office. Gracias.

barbara o.  |  First Impressions 
Clasificación:
2.0

Had a leak and no one cared or offered to fix it Gave me a tarp So I left.

Patrick G.  |  Overall Experience 
Clasificación:
5.0

great service

Jeremiah C.  |  Overall Experience 
Clasificación:
5.0

The woman at the counter was very nice.

frank n.  |  First Impressions 
Clasificación:
5.0

Whole process was simple and easy. Solved my problem quickly, without trouble. Staff was friendly and helpful. Facility is clean and efficient.

charles b.  |  First Impressions 
Clasificación:
5.0

Staff was great. Very accommodating.

Katherine P.  |  Overall Experience 
Clasificación:
5.0

Friendly knowledgeable staff and great hands on management!!! Clean facility also !

John N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Detlef V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE/LYNN M.  |  Overall Experience 
Clasificación:
1.0

They rent me a storage unit and then when we go back to put our stuff on it it was locked up and then we have to drive back miles away from there to Syracuse new York to find a storage unit for more money and then after we pay in full a 10×15 they took our money and put it on the truck. Not very helpful at all.

nathaniel s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE/LYNN M.  |  First Impressions 
Clasificación:
5.0

Thanks for your services appreciate it all thanks again God bless

esther n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Denis B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilfredo S.  |  Overall Experience 
Clasificación:
4.0

Ok

raj n.  |  Overall Experience 
Clasificación:
5.0

Outstanding

Matthew E.  |  Overall Experience 
Clasificación:
3.0

I wish they would have given the free month since I rented a truck also. But they said since it is not a "one way" sad part is they didn't even have it available and I had to rent it from malboro uhau

Johanna P.  |  Overall Experience 
Clasificación:
3.0

With all the money required to rent a space and also used the truck service, I wish the only prerequisite to get at least a month free was not “renting a one-way truck” when they don’t even have that.

Johanna P.  |  First Impressions 
Clasificación:
5.0

I typically won't take time out to do this, but the staff at this facility is exceptional, even as I observed them with other customers. Friendly, well trained, and focused.

Paul C.  |  Overall Experience 
Clasificación:
5.0

Awesome service.

Katherine P.  |  First Impressions 
Clasificación:
5.0

Very professional and courteous!

Cardia S.  |  First Impressions 
Clasificación:
5.0

good services

francisco b.  |  First Impressions 
Clasificación:
5.0

what about free storage ??

Patrick M.  |  Overall Experience 
Clasificación:
4.0

FYI. I noticed there were rodent droppings on boxes & in one of the boxes that had sheets/towels; it appeared it had made a nest. But, I did notice a rodent bait trap after we cleaned out the unit.

LAUREN C.  |  Overall Experience 
Clasificación:
5.0

Everyone that I have dealt with in this organization exemplified excellent customer service. Very helpful and courteous.

Michael M.  |  Overall Experience 
Clasificación:
5.0

Very helpful crew in Old bridge !

Patrick M.  |  First Impressions 
Clasificación:
5.0

i am a steady customer at this loc never had a problem very nice people

Gary G.  |  First Impressions 
Clasificación:
4.0

Good experience

Camille B.  |  Overall Experience 
Clasificación:
4.0

My experience with Uhaul was good. Will use the services when needed again. Gracias

JAMEELAH M.  |  Overall Experience 
Clasificación:
5.0

There was some evidence of mouse presence with droppings visible.

Anthony A.  |  Overall Experience 
Clasificación:
5.0

I appreciate staff customer service! Ladies always so nice and in this melt manner!!

OLGA S.  |  Overall Experience 
Clasificación:
5.0

Good service

Mercedes O.  |  Overall Experience 
Clasificación:
5.0

Very nice folks.

ROBERT S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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