Comentarios de los clientes para U-Haul Moving & Storage of Ocoee

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Ocoee

Clasificación general:

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RHONDA A.
Clasificación:

El cliente no dejó un comentario.

tevelie E.
Clasificación:

First I went to Ocoee Location for a rental, the staff was very nice and well informed to explain to me all the information that I need. Pretty I really don't do survey to promote or advertising Bad company but this one well deserved me to Brag about it. Thank you so much.

Micah T.
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El cliente no dejó un comentario.

Richard R.
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El cliente no dejó un comentario.

ERNESTO M.
Clasificación:

El cliente no dejó un comentario.

STEVEN H.
Clasificación:

El cliente no dejó un comentario.

Christy N.
Clasificación:

Tried to use app to check in and it took too long to get the approval, finally went inside where they were happy to help, but it took several tries to get the system to let them check me in since I started with the app. Staff was very nice, but the app not working really made it a negative experience. It took about 40 minutes to get the vehicle, which is unacceptable. Turning it in was much easier, but I didn't try using the app.

Stanley G.
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El cliente no dejó un comentario.

DANIEL B.
Clasificación:

Everyone was extremely helpful from start to finish. my experience with this u-haul location was very pleasing!

Jeffrey C.
Clasificación:

El cliente no dejó un comentario.

MARK R.
Clasificación:

El cliente no dejó un comentario.

Robert S.
Clasificación:

again as i said about the place i picked up the trailer. the trailer towed very smooth. not disappointed in that. my issue is that the trailer leaked and some of my belongs were soaked.

William R.
Clasificación:

There are some significant problems with online checking which can be easily averted with advance customer notification. I arrived at 9:50 AM for a 10 AM pick up and did not leave with my vehicle until 10:30 AM – this time was charged to me. When you sign up online, you are never advised that it is best to have the app on your phone so that location services works. It was never brought to my attention beforehand if that was necessary to have my location available. Also, I guess because I have an out-of-state drivers license, I had to provide two references with phone members which had to be called or the vehicle would not be released until they were reached. If I had known in advance I could've had my passport or other document with me, but I was never advised of this requirement also. I do like the online check-in experience and the service from U-Haul however I believe that the sign in process online should be more transparent. If you would like to discuss this further I can be reached at 5163135065. Sincerely, Bill Rebolini

Chad S.
Clasificación:

I've used this location several times and it has been great each time. Returning truck was smooth. I thought I brought the truck back with near the same amount of fuel, but was one tick off. Charge was almost 10$. I do think that is unreal. (picked up 7/16 and returned 3/8).

Angela H.
Clasificación:

Staff slow to help. Not the most friendly. Hardly anyone wore a mask.

Luis G.
Clasificación:

They processed my return latter because the system was “slow” and ended up charging me an extra day.

Ariel E.
Clasificación:

El cliente no dejó un comentario.

CYNTHIA B.
Clasificación:

El cliente no dejó un comentario.

DAVID P.
Clasificación:

More representatives at guest counter for check-in

Lois H.
Clasificación:

El cliente no dejó un comentario.

Milton F.
Clasificación:

El cliente no dejó un comentario.

savanah R.
Clasificación:

Again they forced me to interact with them when I selected social distancing drop off did not love that

Robert B.
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El cliente no dejó un comentario.

Edward C.
Clasificación:

They charged me $25.00 for cleaning. I spent six hours driving in it and drank two soda and didn't eat in the truck. The return line was loooong as hell so I left it for check in later. Big mistake. Don't use this location.

Alexander V.
Clasificación:

There is a drive-up drop-off area but the wait time for for an attendant was long. Perhaps the location was short-staffed that day. Other than that, the pick-up and drop-off went smoothly.

SAMUEL C.
Clasificación:

The front counter staff Peggy Engquist was extremely helpful, professional, informative and well spoken about the Uhaul Experience. She is a role model for your company and I would def return to uhaul if the service is similar. This was my first time renting a One - Way and her and gentleman who did the walk thru made this the best experience ever at UHaul

LAURA B.
Clasificación:

El cliente no dejó un comentario.

JAMES C.
Clasificación:

El cliente no dejó un comentario.

Garry S.
Clasificación:

El cliente no dejó un comentario.

CHARLES E.
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El cliente no dejó un comentario.

Yvrose H.
Clasificación:

El cliente no dejó un comentario.

CASSIE H.
Clasificación:

El cliente no dejó un comentario.

LAWTON B.
Clasificación:

El cliente no dejó un comentario.

SARA B.
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El cliente no dejó un comentario.

TASHIRA G.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

El cliente no dejó un comentario.

WILLIAM P.
Clasificación:

El cliente no dejó un comentario.

Karen S.
Clasificación:

My only complaint was and it's not any ones fault, I'm 5' 1” inches tall and that big truck was difficult for me to get in and out of the cab, a running board on these trucks would have been really helpful. Thank you 😊

Westley G.
Clasificación:

Be more up front about costs especially for first time renters.

MARIA C.
Clasificación:

El cliente no dejó un comentario.

Patrick B.
Clasificación:

Quick and easy drop off. Emailed receipt. Never had to touch a thing!

PERRY R.
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El cliente no dejó un comentario.

chad A.
Clasificación:

Keep up the good work. Maybe increase inventory on furniture dolleys.

FRANK P.
Clasificación:

I love using the location in Ocoee up on State Road 50. Great service great team and I've had nothing but great experiences there. I honestly can't say the same for other locations.

JOSEPH D.
Clasificación:

I was explained that there was a $20 fee to attatch the U-Haul. This was done, however when I dropped it off in Dallas ( Jesse) the employee taking it off said the chain was not attached correctly and the passenger side strap was done wrong. He informed me that if I his a pothole or something the car would have released. I'm requesting that 10% of my total U-Haul be refunded due to this unsatisfying and dangerous issue. The bare minimum I want the fee I was charged refunded. Please contact me with plan of action.

Andrea T.
Clasificación:

El cliente no dejó un comentario.

ROCK C.
Clasificación:

Peggy and Laura were great

PAUL S.
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El cliente no dejó un comentario.

LaVon R.
Clasificación:

Getting the vehicle was great but dropping it off was the worst. Young guy had an attitude and looked like he was ready to go. Sorry to inconvenience him!!!

Andrew S.
Clasificación:

Quick drop-off/return survey done by personnel and great customer service again. Fantastic job.

MARTIN V.
Clasificación:

Truck steering wheel had some play. As if it was lose.

Robert G. | First Impressions |
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Peggy and her team are always professional, friendly, helpful and stand ready to provide excellent service.

SHARON S.
Clasificación:

can't think of anything!

CLAUDIA B. | Overall Experience |
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I like it very much even when finished the process. We call and done. Appreciate Next time I will seek you again

Toyna Y. | Overall Experience |
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El cliente no dejó un comentario.

ROBERT G.
Clasificación:

Peggy and her team are always excellent. I have used Peggy and U-Haul for over eight years for ten moves! She is my one stop when it comes to moving needs.

Jeremy G.
Clasificación:

El cliente no dejó un comentario.

Bryan C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sandra M.
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El cliente no dejó un comentario.

miriam C.
Clasificación:

Check the interior cab for damage on the driver, middle and passenger side. The chairs have springs that can damage customers cloths and/or puncture the customers skin. I recommend that those rentals be fixed as soon as possible.

KEITH M.
Clasificación:

Always a pleasant experience.

John J.
Clasificación:

My trailer had a flat tire shortly after I picked it up, which thankfully happened before I was done loading it. Roadside assistance was great.

PAUL P.
Clasificación:

It would be good to improve your reservation process. I called in and the person I spoke to didn't know what to do regarding making a reservation in advance. It would be really good to put something online.

shelly L.
Clasificación:

El cliente no dejó un comentario.

JUSTIN M.
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El cliente no dejó un comentario.

peter V.
Clasificación:

El cliente no dejó un comentario.

STEVE C.
Clasificación:

absolutely horrible experience. Several workers not wearing masks or social distancing with the customers. At one point when the trailer was being connected three workers huddled near me talking none of who wore masks. Made me feel very uncomfortable as a customer. The installer was also rude to me. I will never rent from this location again. I will look for alternatives to u-haul because of it.

Kerry-Ann S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Janet T.
Clasificación:

Every time I go there, there is always a line of people waiting for their needs to be met. So this time I decided to check in on-line. The process is wonderful, BUT they still didn't have my truck ready for 1/2 hour, AND I had to wait in line to find that out! They need more help desperately!!! Way too short on front desk help.

SCOTT W.
Clasificación:

El cliente no dejó un comentario.

Cory T.
Clasificación:

2 issues with this move soured me. 1) I picked up the truck with only 5/16ths of a tank of gas...roughly 80 miles. And I had at minimum a 89 mile move (UHaul miscalculated my mileage). I had to stop for gas along the way prior to my arrival. 2) I was charged for extra mileage which I will ask for a refund of. I was only allotted ONLY 78miles for my one-way move. My BEST calculation from UHaul Pickup location -> House#1 -> House#2 -> UHaul Dropoff location was approx 75 miles. This allowed me no mileage to stop for lunch OR refill with gas. I expect a refund of my excess mileage charge. I was

clarence M.
Clasificación:

Peggy gave excellent and awesome Service as well as all other staff members

Jonathan P.
Clasificación:

I had to return to location because the gas and miles were way off. like 80 miles over and gas was half a tank under what they said it was. I came back to show them and they said it was my fault because I didn't do the proper steps on my phone. I had to tell them that no one told me to go over my phone and check all this up and I didn't even have service there. They didn't even apologize. waited like 1 hour to get my truck and the truck was in such terrible condition and smelt like cold cigarette which I don't really care about but i know most people would. I never had any problems at haul expect this location which i rented twice already from and problems each time. next time I will definitely go the extra mile to the u-haul in Clermont.

Tulsiram S.
Clasificación:

Online check in was too slow. Did all the steps but had to wait to be approved. Was waiting a good 15 min and finally the folks inside said to cancel out and they'd do it themselves.

RONALD H.
Clasificación:

Tell the lady who answers the phone to be more polite.

George L.
Clasificación:

El cliente no dejó un comentario.

Brian M.
Clasificación:

When returning the truck, early, the employee had just closed the doors. Another customer and I were trying to find the key drop and he opened the door to show us where. I explained that the app wasn't working properly and he stated if I didn't use the app then I would be charged an additional $20. I questioned him, why if your app is not working will I be charged extra money. He stated I need to call some number on the app and closed the door (the app not working). I finally got the app to work and then it started asking for all types of pictures. Pictures for the odometer, etc. for a truck that I no longer had the keys for. The employee was very unhelpful and I feel could have advised me and the other customer of the need for pictures before us dropping our keys off. Just bad customer service. The truck was clean, but old and beat up. It did the job but time for some new trucks.

Hugo L.
Clasificación:

The 2 people I who helped me on picking up were rude upon return that person was very professional

Micah T. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Mathew M.
Clasificación:

I really like the lady that runs the place but there are a few policies that have made me decide to look at other rental options. I do not like that they make me, the paying customer, stay behind after turning in the rental and go through a test of the headlights, turn signals, brake lights, etc. I feel this should be done by an employee, not the customer. When I returned my latest rental the check in person actually asked me if I had hit anyone with the truck. I could not believe this. I asked him if that is actually what he just asked me and he said yes, U Haul makes us ask that. I hope that is not true. There was absolutely no damage to the truck and there was absolutely no reason to ask that ridiculous question.

Dennis F.
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El cliente no dejó un comentario.

gregory M.
Clasificación:

work better with the hours charged

misty C.
Clasificación:

El cliente no dejó un comentario.

MICAH T.
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El cliente no dejó un comentario.

Angel R.
Clasificación:

Your contatless process wasn't really that. I still had to go to the counter and still have to wait for someone to check in the truck....so your advertisement that I was going to cut time by doing it like that wasn't true.

JOHN D.
Clasificación:

Uhaul.com/help is trash the worst if people paying for the insurance it should work I jus had to spend$250 out my pocket for a tow truck to pull me

CINDY R.
Clasificación:

The initial call to the Ocoee branch, I spoke to Dev. He was so helpful with explaining the components of installing the hitch. He assisted in locating the proper equipment for my vehicle. Once the hitch and trailer were connected, he walked me through everything to make sure I completely understood how it was put together to make sure I would be safe for my trip. He was so patient and willing to answer ALL my questions and offered up information that I didn't even ask. Knowing that I was going to drive over a thousand miles with this equipment for the first time, he made sure I left with all possible information, and made me feel incredibly safe as well. It's people like Dev that make the difference to a location. Thank you, Dev! Cindy Roman

Abdolreza D.
Clasificación:

El cliente no dejó un comentario.

Lashon R.
Clasificación:

El cliente no dejó un comentario.

Nina G.
Clasificación:

El cliente no dejó un comentario.

WILMER M.
Clasificación:

El cliente no dejó un comentario.

mohammed H.
Clasificación:

El cliente no dejó un comentario.

Michael W.
Clasificación:

We had a great customer experience here from the counter to the truck to the return of the truck. Would definitely rent here again.

linda H.
Clasificación:

El cliente no dejó un comentario.

linda H.
Clasificación:

El cliente no dejó un comentario.

Cassendre H.
Clasificación:

I was overcharged drastically and have not been contacted to rectify. Please respond! Cass.hayes1@gmail.com

Bryan C.
Clasificación:

El cliente no dejó un comentario.

RANDALL S.
Clasificación:

Excellent transaction from start to finish. Your employees are fantastic!!!

Osvaldo C.
Clasificación:

El cliente no dejó un comentario.

Laconza O.
Clasificación:

Service was poor. The employees were not very knowledgeable or helpful. They were literally arguing at one another at the counter. It took me 2 hours to rent a trailer and then the lights weren't working. The run around was pretty ridiculous. I have to say that I've had much better service from this specific location in the past.

Richard H.
Clasificación:

El cliente no dejó un comentario.

Pamela H.
Clasificación:

The staff is awesome - The trucks are clean. I have never had an issue and we frequently rented trucks.

NICHOLAS C.
Clasificación:

Great experience

Evair G.
Clasificación:

The place is a little dark and the key drop place is hide. I took 15 minutes to find out were to drop the keys.

Daniel C.
Clasificación:

El cliente no dejó un comentario.

Jordan R.
Clasificación:

Our key was not in the specified drop box location - had to walk inside and waited approx. 10 minutes to be helped/receive our key. Additionally, the equipment we reserved and paid for was NOT inside our truck upon inspection, and had to wait an additional 10+ minutes to be helped/receive the items we reserved. Were not able to leave the facility in a timely manner, which took 35 minutes out of our rental time of 5 hours.

Christopher D. | First Impressions |
Clasificación:

Moving is stressful, but they helped ease my worries and get my stuff safely stored.

Diahann K. | Overall Experience |
Clasificación:

Very friendly and helpful staff. We rented storage there for a little over a year. Staff always treated us with courtesy and respect. Front desk was very welcoming and accommodating.

Marcos or Edna B. | First Impressions |
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El cliente no dejó un comentario.

Ailan M. | First Impressions |
Clasificación:

Customer service representative was very helpful and friendly. Answers questions and knew exactly what was needed. The facility was organized and clean with easy convenience access to loading and unloading.

VIRGINIA M. | Overall Experience |
Clasificación:

The Ocoee U-Haul is great--the staff are knowledgeable and helpful, the facility is immaculate and it is the best storage and truck rental experience I have had in all the years of rental and trucks. Thanks for setting a great standard.

Nathan S. | First Impressions |
Clasificación:

The staff were exceptionally helpful and took the pain out of what was could have been much a more stressful move from Virginia to Florida. At every step in the process, from reservation to temporary storage to turning in equipment, they were cheerful, competent professionals.

MARIO B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jeremy H. | First Impressions |
Clasificación:

Great facility and customer service is exceptional,the people and management make the moving and storage experience enjoyable and less stessful.great management and staff!!

Humberto B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Telesia S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

rizza b. | Overall Experience |
Clasificación:

Overall I was pleased with the experience. I never had any issues with the unit or the facility's maintenance. There was one employee that was the less than pleasant when I first moved into the unit and I had a few terse interactions with her but after a while she seemed to have a change in demeanor. I would highly recommend the services this U-Haul location provides. Thank you.

James b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lynda Ostrowski or L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MANUEL M. | Overall Experience |
Clasificación:

Great service for the 5 years of storage! Thank you! Will recommend

Adriana S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rob P. | Overall Experience |
Clasificación:

Ok for this place, the service is so good. The trucks are good, everything. However it is next to impossible to call this place by phone. and i don't see much solution to it, because the people working always have something more important to do. maybe they could employ a phone person to just connect with callers and give them info over the phone. dont know

bo k. | Overall Experience |
Clasificación:

Everyone is so friendly and professional there. Thank you very much I will do business again. Be safe.

Shelby C. | Overall Experience |
Clasificación:

The cleaning/maintenance lady was always very friendly and helpful. Also the GM was very personable.

Thomas G. | Overall Experience |
Clasificación:

The booking engine was difficult

John W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Duane J. | Overall Experience |
Clasificación:

Everything was Excellent Thats the reason I went out of my way to use this Haul Facility Thank You

Michael D. | Overall Experience |
Clasificación:

Several understaffed. One person trying to help lines of customers.

Eddie L. | Overall Experience |
Clasificación:

It was excellant friendly emplyees

david k. | Overall Experience |
Clasificación:

Very good storage facility.

vernon t. | First Impressions |
Clasificación:

Friendly and very helpful

Brittney C. | Overall Experience |
Clasificación:

Yes

Don C. | Overall Experience |
Clasificación:

N.a.

Lora G. | Overall Experience |
Clasificación:

Thank you for all your help!

robert s. | Overall Experience |
Clasificación:

Have used this facility 3 to 4 times in last 10 to 12 years, and everything has always been 1st class and best in industry.

Matthew B. | Overall Experience |
Clasificación:

All staff members were excellent and helpful

shalyn m. | Overall Experience |
Clasificación:

Great storage facility, wonderful staff and ease of rental truck all in one place!

CHERYL W. | Overall Experience |
Clasificación:

I was a little disappointed to find the advertised price of a van at 19.95 was not true. That’s the starting price. I ended up paying $83.00. it was cheaper to bring the van back than use closer one

JEFF D. | First Impressions |
Clasificación:

The man was sarcastic rude didn't want to try and get us a storage container he was treating us as if we were there to steal something I felt like a criminal by the time we left when a simple phonecal

JEFF D. | Overall Experience |
Clasificación:

Employee was horrible

Greg M. | First Impressions |
Clasificación:

Every uhaul employee we delt with was extremely friendly and helpful. The trailer was well engineered and extremely easy to use. The storage unit is clean and easy to access. We are very pleased.

Edwin C. | First Impressions |
Clasificación:

No complaints

Thomas C. | Overall Experience |
Clasificación:

I wish access to my things in storage were available longer into the evening to at least say 10pm and I wish the climate control was cooler. Every time I went it was much warmer than 85 degrees

Gerald M. | First Impressions |
Clasificación:

Great job, wonderful roadside and storage center assistance, personnel

Anthony P. | Overall Experience |
Clasificación:

your counter person had an annoying stupid sarcastic sense of humor which should not be exhibiteded by the face of your company Ms. Peggy was Superfabulous but your manager in charge has to go!!!!

Lora G. | First Impressions |
Clasificación:

Would have rated 5 star but the initial check in took forever due to overwhelming high volume of customers waiting and only one person behind the counter helping. However, they covered my needs well!

Robert G. | Overall Experience |
Clasificación:

Peggy and her team are outstanding! I have used their services for years with outstanding results each and every time.

Luann, Bill or Chase B. | Overall Experience |
Clasificación:

Great facilities...great staff

Michael S. | First Impressions |
Clasificación:

My only negative thing about this experience was the long wait due to excessive lines.

MARCIA I. | Overall Experience |
Clasificación:

N/A

marc h. | Overall Experience |
Clasificación:

Well run very clean and secure facility,

shirley m. | Overall Experience |
Clasificación:

You are a very busy place. We didn’t expect a long waiting time when we arrived at 8:20 am. Obviously your services must be excellent since you’re in demand like this. Thanks again.

vernon t. | First Impressions |
Clasificación:

*

Renee K. | Overall Experience |
Clasificación:

Peggy and staff are amazing!

Kaytie D. | Overall Experience |
Clasificación:

The bathrooms were out of service. Doug was very helpful, informative, and a pleasure to work with.

Rodney K. | Overall Experience |
Clasificación:

Very well pleased with this operation. Staff was helpful AND friendly, facility was in top shape. A good experience all around.

merete v. | Overall Experience |
Clasificación:

Busy place, despite many staffers double tasking the staff always focused on me when I was tended to. Great team. Will be my go to place for storage

deanna m. | Overall Experience |
Clasificación:

I was very pleased with the facility.

siobhan m. | First Impressions |
Clasificación:

Even being busy, the GM was extremely friendly and accommodating! Thank you so much, I will definitely recommend this U-Haul to others

KARL OR MAJA F. | Overall Experience |
Clasificación:

..

James W. | Overall Experience |
Clasificación:

The cleanest and best maintained storage unit ever. Only negative is limited parking available, which doesn’t impact access most of the time. A good place to store your items.

Shanice A. | Overall Experience |
Clasificación:

My items were stolen by a staff member

Cheryl B. | Overall Experience |
Clasificación:

Easily accessible and clean service

Johnny P. | Overall Experience |
Clasificación:

Great people and fast workers. Great storage facility!

Cynthia L. | First Impressions |
Clasificación:

The representative was great in spite of her being the only person to help a store full of patrons. She never rushed any of us and she had all the patience in the world.

Inga H. | Overall Experience |
Clasificación:

Staff and facility was awesome

Duane J. | First Impressions |
Clasificación:

Real nice & CLEAN Facility Every one was real nice & helpful And excellent location

robert s. | First Impressions |
Clasificación:

Douglas, handle my situation with efficient care, courteous and knowledgeable. Have used this facility in the past that is why I returned.

Robert G. | Reservation |
Clasificación:

Have worked with Peggy Linquist for over 7 years. Excellent service is the norm!!

Emily G. | Overall Experience |
Clasificación:

Peggy the manager was particularly helpful and informative. All the employees I encounter were friendly. Facility was exceptionally clean and well-maintained.

Elizabeth P. | Overall Experience |
Clasificación:

N/a

ROBERT G. | Overall Experience |
Clasificación:

Used this facility to store personal goods and items for 5 years. Never a problem.

Emily G. | Reservation |
Clasificación:

Great service ! Very helpful, explained the process. Peggy , in particular, was wonderful.

kysha t. | Overall Experience |
Clasificación:

The Space was clean and I had know problem with the customer service everything has great.

Mike M. | Overall Experience |
Clasificación:

Everyone was so nice! Peggy the manager is fabulous and U Haul is so lucky to have her.

Robert G. | Reservation |
Clasificación:

I have exclusively used this facility in Ocoee for a number of years. Peggy and her staff are excellent to work with and provide great service!

Inga H. | Reservation |
Clasificación:

The staff is very friendly and the facility was beyond my expectations.

ganesh s. | Overall Experience |
Clasificación:

Very helpful

COLLEEN M. | Overall Experience |
Clasificación:

There was a bug problem the last time I used storage and truck rental. Never had this problem until recently but they have an incredibly nice staff inside the store excluding the cleaning staff.

KATHY J K. | Overall Experience |
Clasificación:

Peggy and the rest of the staff I encountered at the office and in the storage area were courteous, friendly, and VERY helpful. I sincerely couldn't ask for a more pleasant group to do business with!

Michael H. | Overall Experience |
Clasificación:

good customer service--thanks

WALTER S. | Overall Experience |
Clasificación:

UHaul parks their trucks in the loading area of the storage area, wait time 1 hour at desk because of year (s) computer freeze up. Poor Customer service.

PAULA B. | Overall Experience |
Clasificación:

I highly recommend this storage facility.

Emma Lee W. | Overall Experience |
Clasificación:

The service provided by the staff was great.

Dan S. | Reservation |
Clasificación:

The front line service staff was courteous and others were helpful in explaining the storage access card process and showing me to my unit.

Karen W. | Overall Experience |
Clasificación:

It is not right that I had to pay for empty spaces. There is not any proration on any time. I only had 6 days use of spaces and had to pay for 30. That is not right.

CHRISTINE D. | Overall Experience |
Clasificación:

Peggy and her staff are terrific! They always strive to satisfy the customer, while being professional. As a teacher, I rented a storage unit and rented several trucks from this location. 👍

john g. | Overall Experience |
Clasificación:

Doug is awesome.

Carida D. | Overall Experience |
Clasificación:

Peggy was super helpful as was her staff. Highly recommend!

TAMARA B. | Overall Experience |
Clasificación:

The unit hallways was always maintained and well kept at all times. The mgr Peggy Enquist an assistant mgr Doug Platt was the greatest helping with anything. That’s the best storage place I’ve had.

brad s. | Overall Experience |
Clasificación:

Peggy, Doug and rest of staff were always very friendly, even when the lines were long

JAMES OR DJUNA B. | Overall Experience |
Clasificación:

Thie worst customer service. Water damage in my unit after the hurricane. Still to this day Peggy refuses to answer any calls or return any calls to the agent. Peggy ‘s attitude is horrible.

Christian R. | Overall Experience |
Clasificación:

Thank you he entire staff was nice and helpful! I will recommend and if I ever need storage or moving trucks again. I’ll go to Ocoee uhaul. Thank you

MARCEL B. | Overall Experience |
Clasificación:

Very good facility, good use extra help at peak hours

Audrey w. | Overall Experience |
Clasificación:

Ms. Peggy you are AWESOME!!!!

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