Customer Reviews for U-Haul Moving & Storage of Ocala

2160 comentarios

505 SW 17th St   Ocala, FL 34471

(352) 867-8442

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(352) 867-8442

505 SW 17th St
Ocala, FL 34471

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JOSE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen A.  |  First Impressions 
Clasificación:
5.0

Absolutely every time we call Tiffany is absolutely the best and you know it's always an emergency when you depend on your vehicle for business. We appreciate you all always. Roy Thompson

Roy T. 
Clasificación:
4.0

After being billed extra without warning, a call, an email, not even a text and this is even AFTER they inspected the truck when we retured it with EXTRA gas... No damage... I will tell others to avoid them all together.

Jami K. 
Clasificación:
5.0

Your girl in Ocala was great! It was pouring rain and she checked us in so promptly and smiled thru the pouring rain. Such great service is rare. Gracias

GORDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas A. 
Clasificación:
3.0

The units that I originally ordered online were not available upon arrival. Thank goodness there was one unit left that I was able to cram all of my stuff in, but I'm not happy about it. It is what it is, but if that unit would not have been there, I would have been desperate to find somewhere to go. Not a good feeling after moving 2 days in the pouring rain. Poor planning on uhaul's part.

Carla M.  |  First Impressions 
Clasificación:
5.0

They are top-notch.

rickey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA F. 
Clasificación:
4.0

Very friendly and helpful staff. Had to search for the entrance though.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
5.0

Fix the front driver seat couldn't move it forward

PATRICK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon W. 
Clasificación:
5.0

In and out experience

JULIEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VENETA W. 
Clasificación:
3.0

Lady that works at the counter very unfriendly!!

Molly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

I have an upstairs unit and there was ZERO moving carts available. It took 5 adults 6 hours to unload a fully packed 26 foot truck and go up and down that elevator, which murdered our bodies!!!!!!!!!!! IT WAS A NIGHTMARE!!!!! Amanda was very pleasant but she couldn't find any carts either. GET MORE CARTS!!!! WE CAN NOT DO THAT AGAIN!!!!!

Darren D. 
Clasificación:
4.0

El cliente no dejó un comentario.

FABRICIO B.  |  Overall Experience 
Clasificación:
5.0

The GM, Tiffany, was perfect.

Rachael M. 
Clasificación:
4.0

Should have daily rates.

Ken B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin S. 
Clasificación:
5.0

The manager at the Ocala location named Tiffany was outstanding and so was Mathew Johnson AFM 833006 Route, from Crystal River! They both went above and beyond and salvaged a horrible experience with Uhaul thanks to the horrific service we got leaving Philadelphia. My husband was snowed in due the massive snow storm in Philadelphia and exhausted from the ongoing turmoil of the storm and the challenges with the move. We made our reservation originally to drop off in Crystal River, due to all the domino effects of the change of plans due to the unexpected snow storm we not only ended up with the truck and dolly for additional days but our drop off location needed to be in Ocala where we also had reserved a 10 x 30 temp controlled storage unit to unload. I called Mathew with my concern for my husband's safety leaving Philly on 3 sleepless nights due to the problems caused my the storm and having to do a straight haul cross country to Florida in a mad rush because he was worried about not only paying the additional days stuck in Philly but also more days if he overnighted on route to Florida. I felt anguish as a wife that his life was in danger on already hazardous roads due to black ice and a lack of sleep. I asked Mathew to please help with the additional charges for the truck and dolly and to give him time without more charges to sleep on the way. Mathew was amazing and he immediately not only gave me assurances that he would intervene with your 3rd party vendor True Value in Crystal River to not charge us additional but he even gave me his cell phone number so I could contact him directly if we had issues at the drop off. He showed great concern and prioritized my husband's safety which gave such relief. I was in constant contact with Tiffany in Ocala the Uhaul storage location to coordinate his arrival to unload in Ocala. She was always empathetic to my stress and to our situation. She not only was so cooperative with our constant changes, but on the day my husband finally arrived in Ocala after unloading the truck with the help of great movers Busy Bee Moving that Uhaul recommended on Moving.com, he was ready to drive the truck to the original drop off location an hour away in Crystal River BUT, he suddenly had a collapse in his strength and while in the office with Tiffany telling her he felt like he was going to faint. She immediately said. "You cannot drive the truck to Crystal River, it was too dangerous". She assured us not to worry about paying and additional $900 for dropping off at Ocala, she would make sure he could leave the truck and dolly there with no additional charges. I was able to pick him up and he was able to recover after much needed rest and good meals. THANK GOD FOR TIFFANY AND MATHEW, otherwise I may have been widowed through all of this. I am so grateful to both of them. Uhaul needs more exemplary employees like them. I also received great service from Kathy at 215 829 -0667, in Philadelphia at your registered reservation center who intervened on our behalf after I called upset about the treatment my was getting at the Philadelphia pick up location. She was also amazing. They all showed great empathy and helped us survive the most horrific move of our lives. We are now happily in Florida and grateful to be back together as we move forward with the next chapter of our lives. THANK YOU TIFFANY, MATHEW AND KATHY FOR A JOB WELL DONE!

BERNARDO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia H. 
Clasificación:
5.0

The girls were always on their game and I never felt like they didn't want to be there. They were always very engaging and friendly. Second time renting there and will be back again if needed. Keep up the great work.

Affordable Auto Glass J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURA K. 
Clasificación:
3.0

Customer service 10 on a 10 scale!

KASEY N. 
Clasificación:
5.0

Everything was good I should not change anything

REGINO R. 
Clasificación:
5.0

You need extra staff. Having 1 person in the office was my only concern. The phone rang 8 times as I waited for the staff member to get back in the office from helping another patron in the parking lot

Barbara F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

TIFFANY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

Tiffany Stanley really made this move experience quick and easy . Thank you so much.

Torsha O.  |  First Impressions 
Clasificación:
5.0

No recommendations. Very efficient.

JULIAN G. 
Clasificación:
4.0

It was ready to go and convenient for me when i needed it thanks again

ROMONA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iptihal A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND K. 
Clasificación:
5.0

Tiffany at the State Road 200 location was very friendly and courteous and very helpful she did an excellent job couldn't ask for better customer service she was amazing

ROBERT D.  |  Overall Experience 
Clasificación:
3.0

Provide gate number on the documents given at the time of rental.

KANTRELL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kareem B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLIOTT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT F. 
Clasificación:
5.0

Very good experience overall! Truck was so easy to use. Would recommend. All personnel that I dealt with were great!

KATHLEEN M. 
Clasificación:
4.0

Tell the employee to wear a mask. I stayed as far away from her as I could.

Alan R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Troy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA P.  |  Overall Experience 
Clasificación:
5.0

Absolutely 100% awesome job

christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY B. 
Clasificación:
5.0

Always have excellent service at this location

Sharon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
5.0

The best thing about my experience was Tiffany Stanley. From the first day I moved in she made me feel right at home. She was always there to greet me with a smile and would ask how she could help. I'm very grateful for her exceptional customer service. Sincerely, Ryan McFarland

Ryan M.  |  Overall Experience 
Clasificación:
5.0

Price could be better

HAROLD G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE L. 
Clasificación:
4.0

I think just take down the barriers now so customers can walk up to the main counter. I think its safe enough now to do that.

VERDA T. 
Clasificación:
5.0

Excellent service with a friendly atmosphere.

GARFIELD T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

danielle D. 
Clasificación:
5.0

The lady at your counter was very competent. This was the fastest transaction that I have ever done with UHaul. We were out the door in a few minutes.

JORGE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

Tiffany and Amanda were very helpful and courteous. Top notch all the way!

Robert A. 
Clasificación:
4.0

A little hard to get to due to location, but it was a large, clean, well-stocked facility and the staff was efficient and pleasant.

Jo J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Venerando V. 
Clasificación:
1.0

Better and friendlier customer service. Keep in mind that for some people it might be the FIRST or SECOND time renting a truck. The personnel in that office acted like they expected the customer to be aware and know everything. I lost my key to the truck late at night and they never offered me an insurance for lost keys or anything. I had to call customer service which took forever to answer, after more than 30 minutes on the phone waiting, they told me to call roadside assistance (the only part of uhaul that was not that traumatic) and they gave me a price of $200 to make a copy of the key because it was not covered by the insurance they decided for me in the office (I was not informed about the other insurance options). Moreover, I ended up having to delay the return of the vehicle for the following day and couldn't move in until the following day, making me miss a day from work and having to pay an extra day + insurance + taxes. It is already stressful enough to be moving, but getting more stress from this company represented a huge burden for me and my wife. I highly doubt using Uhaul services ever again. There are a lot of areas that need improvement.

JOSE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Franklin B. 
Clasificación:
4.0

I have rented the 26 ft. Truck from your location a couple times a week , about every week for the last two months. I have rented U-Haul, hundreds of times in my life. Today was the first time I feel that your employee , Mrs. Lopez took advantage of my kindness,my intelligence .I have never brought a truck back dirty nor low on fuel . The truck was parked on an incline while she was checking me in . She proceeded to tell me the fuel was low and she was going to charge me to fill it . I asked her to move truck to level spot in lot. The fuel was right on point . No more ,no less . She still charged me for fuel. I thought about calling my bank and disputing the charges. I refuse to step down to her level. This instance Mrs. Lopez started probably cost this location multiple more rentals over 2 gallons of gas . Hopefully she doesn't act this way to other customers. I am going to now review all my transactions she processed on my rentals to see if this is a common act . Knowing that I never get receipts at that moment. I gave the emailed . I will be contacting the police if this is the situation. Maybe I will only rent truck's on days Mrs. Stanley is working . Thank you for your time , Richard McCurdy

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

marquita h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara F.  |  First Impressions 
Clasificación:
5.0

I could not have received better service ! Thank You.

jamiyu a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

john h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIRIA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather S. 
Clasificación:
5.0

Tiffany the manager is great and never have a problem at this location!

Alice Z. 
Clasificación:
5.0

It was a very enlightening experience, Ms. Stanley was engaging, informative and concise, in explaining the procedural issues regarding moving in, out and payment obligations. Thank you. Jamiyu Amuwo

jamiyu a.  |  First Impressions 
Clasificación:
5.0

I moved in to a unit and we were having trouble with the elevator. Tiffany came to the rescue!! Tiffany was wonderful!!!!!!! She was so helpful and accomodating. I really appreciate all her help! AMAZING customer service!!!! 10 stars to Tiffany!!!!!!!!!!!

chari T. 
Clasificación:
5.0

You need to explain to customers how the Tow/Haul system works. I had issues with it going through the mountains of WVa and had to call Roadside Service.

MARK G. 
Clasificación:
5.0

Great customer service...prompt and attentive employee (can't recall her name) but she got me squared away and out the door very quickly !

EDWARD K. 
Clasificación:
5.0

Convenient, climate controlled and accessible. :-)

Dan R.  |  Overall Experience 
Clasificación:
3.0

Take the time and effort to solve the customers problem ie the pads I never received and got charged for

Vance P. 
Clasificación:
5.0

Great service,hope I'm spelling this correctly. Nikki was awesome. Art B

Arthur B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

jordan f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
1.0

When the person in the office showed up, her first comment was what do you want? I said to return a truck and tried to present the paperwork and the gas receipt to show I filled up the truck and all she said was I need the key and walked away to another person in the parking lot. I didn't know if I had to sign anything or not so I had to follow her to the other person and ask is that it? She just said yes and turned away. No thank you or any real involvement with me. Did not inspect the vehicle or anything.

James A. 
Clasificación:
5.0

The lady working that day was very professional and treated us with respect. Prob video exceptional customer service.

Nancy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny C. 
Clasificación:
5.0

Girl in office was very helpful

Cloris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
4.0

Big facility for just one person to manage the desk and the yard/requests. It's a little hard to find and get to if you don't know your way around Ocala (due to train tracks and overpass)

Darren W. 
Clasificación:
5.0

The staff is very helpful and polite

Thomas S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

william S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia J. 
Clasificación:
5.0

Tiffany and the other girl (didn't catch her name) were very engaging and very efficient from the moment I walked in. Great interaction.

Affordable Auto Glass J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

I have used this location several times before and they have been great to deal with. I tried online pick-up, and the process seemed burdensome but I was already in, and you still had to check-in, I believe it was easier to order on line and check-in in person. All employees, were very friendly and helpful.

Kimberly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy M. 
Clasificación:
5.0

Checkin process speedy and efficient. Very friendly and helpful.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Danny S. 
Clasificación:
5.0

Very nice company to work with. Friendly and helpful.

Cassandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan S. 
Clasificación:
3.0

Dropped off after hours

Shannon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

randell S. 
Clasificación:
5.0

Great CSR. And all employees were friendly n warm. And patience with Elderly Customers.

John B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Corean W.  |  First Impressions 
Clasificación:
3.0

I ordered 20 blankets and after picking up trailer and driving home I discovered have the 10 blankets were missing. Had to return back to pickup location to obtain blankets. Second issue I had was I prepaid fir 2 days and presigned in to save time at sign in. But when I arrived I was told that company policy is NOT to hold trailer that paid in advance. If I don't show by time I filled out online you can rent to someone else. This does not make sense to me. I paid in advance for 2 days and it should be reserved for me for 2 days. CW Macomber

C W M. 
Clasificación:
5.0

Overall good

Sooraj P. 
Clasificación:
4.0

This part of the experience has been so far the only pleasant customer service experience.

Jennifer S. 
Clasificación:
2.0

El cliente no dejó un comentario.

sherryl H. 
Clasificación:
5.0

Tiffany was helpful, pleasant, professional and informative. She made me feel welcome and important.

Linda C.  |  First Impressions 
Clasificación:
5.0

Tiffany Stanely & team are excellent.

MARGARET s.  |  First Impressions 
Clasificación:
5.0

Amanda is Superwoman. Thank you!

LYNN V.  |  First Impressions 
Clasificación:
5.0

Tiffany was very helpful and customer service oriented.

Lauren W.  |  First Impressions 
Clasificación:
5.0

Tiffany was helpful and informative. Very pleased with the customer service and options available to me at UHAUL in Ocala.

JOSHUA D.  |  First Impressions 
Clasificación:
3.0

The two women in the office when I checked out had absolutely no personality and seemed put out when I arrived. There was no 'welcome ' or 'Good Afternoon ' just a very monotone mumble of 'can I help you'

Darlene G.  |  Overall Experience 
Clasificación:
5.0

The staff at this location US Hwy 441/ SR 40, was the best I've ever had with regards to other experiences with other locations. They were very helpful,professional and friendly..

JOHN G.  |  Overall Experience 
Clasificación:
5.0

The Store Manager was AWESOME! I can recall her name, but her picture is in the website for the store. She really seemed to care about my moving and storage needs. She was very knowledgeable as well!

BRENDA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY L.  |  First Impressions 
Clasificación:
3.0

I was given a storage unit thinking I could backup to it. They did not tell me I would have to carry everything inside and down an isle.

Mark I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin C.  |  Overall Experience 
Clasificación:
5.0

Every interaction I had with any employee on any given day was a pleasant experience. Everyone was always helpful and engaging . All employees were always very professional. Will definitely rent here again if needed.

Affordable Auto Glass J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon H.  |  First Impressions 
Clasificación:
5.0

Todo estuvo como yo esperaba muy buen servicio al cliente y todo muy limpio.Gracias por toda la ayuda estoy muy satisfecho.

Jose T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  Overall Experience 
Clasificación:
5.0

Great services!!!

Marvin C.  |  First Impressions 
Clasificación:
5.0

Great place. Staff was always professional, kind and helpful. Highly recommend this business.

Randy C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MUNROE A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H.  |  First Impressions 
Clasificación:
5.0

Tiffany keep up the great work you were amazing !!

Argentina J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adirana S.  |  First Impressions 
Clasificación:
5.0

That staff is always helpful and courteous, attending to my needs effectively and efficiently. If I need storage or rental needs again this is the first establishment I will call

Rose T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurel C.  |  First Impressions 
Clasificación:
5.0

We had a crazy move and had to have our household items unloaded from a semi into the unit. The staff were so helpful and friendly. This location gets a 10!

Jessica P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael A.  |  Overall Experience 
Clasificación:
2.0

Prices were too high

Dwan R.  |  Overall Experience 
Clasificación:
5.0

Keep up the hood work.

Sandra c.  |  Overall Experience 
Clasificación:
5.0

Excellent service by Manager Tiffany and staff.

jeffery h.  |  Overall Experience 
Clasificación:
3.0

Rats got in my storage and messed up my stuff

virginia c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lourdes W.  |  Overall Experience 
Clasificación:
5.0

Manager/receptionist is the best. She was friendly and helpful.

ALAN L.  |  First Impressions 
Clasificación:
5.0

Very clean, friendly and helpful staff. Thank you!

Barbara S.  |  First Impressions 
Clasificación:
4.0

Keep up the good work. I'm a continuing customer

Sandra c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WAGDI F.  |  Overall Experience 
Clasificación:
4.0

On occasion the unit was not as cool as expected.

BEVERLY H.  |  Overall Experience 
Clasificación:
5.0

Perfect storage. Clean & convenient. Great staff.

John P.  |  Overall Experience 
Clasificación:
5.0

The best customer service ever ! Tiffany went out of her way to to make this an great experience! She is Friendly, informed , Knowledgable , full if energy Willing to help ! thanks Tiffany

Virginia M.  |  Overall Experience 
Clasificación:
4.0

I had this unit for 5 years not bad at all

ROBERT C.  |  Overall Experience 
Clasificación:
5.0

Great customers service! Tiffany was very helpful Informing and very Nice ! Thanks Tiffany for the great Experience!

Virginia M.  |  First Impressions 
Clasificación:
5.0

Always smiling

DAWN M.  |  Overall Experience 
Clasificación:
5.0

very pleased

James C.  |  Overall Experience 
Clasificación:
5.0

Ms Tiffany and the staff are exemplary representatives for U-Haul. They are friendly, helpful, efficient and most importantly caring. This is the BEST location I have ever used.

Cheryl L.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly and helpful.

Rebecca A.  |  Overall Experience 
Clasificación:
5.0

I really appreciate all the help that I received thank you Emely

Emely M.  |  Overall Experience 
Clasificación:
5.0

The representative was knowledgeable, very helpful, and personable! It was much appreciated! The unit is very clean.

Dawn B.  |  First Impressions 
Clasificación:
5.0

The staff was extremely courteous and helpful in choosing the proper storage area we needed. I am going to pass this on to all of our friends.

George L.  |  First Impressions 
Clasificación:
2.0

I actually moved out on 13 November here it is almost 2 weeks later and I get charge for something where I moved out from the storageThe whole experience with U Haul has been a joke

Edwin G.  |  Overall Experience 
Clasificación:
5.0

Tiffany is an excellent representative of U-Haul. She made my move in flawless.

Cheryl L.  |  First Impressions 
Clasificación:
5.0

Nicole was very friendly, helpful, and professional.

giselle t.  |  First Impressions 
Clasificación:
5.0

Great people, great service

CARLOS P.  |  Overall Experience 
Clasificación:
5.0

The Young Lady Was Awesome.

virginia c.  |  First Impressions 
Clasificación:
1.0

Keeping the dead animals in the storage unit

Barbara B.  |  First Impressions 
Clasificación:
5.0

It was a great experience.. the equipment was top notch. Personnel were professional.

Randy C.  |  First Impressions 
Clasificación:
5.0

well kept

Jacquelina K.  |  Overall Experience 
Clasificación:
5.0

Very clean, convenient facility.

Denise R.  |  Overall Experience 
Clasificación:
5.0

Staff were friendly, efficient and informative. Melissa was great!

Denise R.  |  First Impressions 
Clasificación:
5.0

Excellent experience as I have always had with uhaul.

Joseph S.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

CARLOS P.  |  First Impressions 
Clasificación:
5.0

service was great and i would recommend using this for storage

jacklyn g.  |  Overall Experience 
Clasificación:
5.0

I loved ms Wentworth she was really nice and helpful

annamarie C.  |  First Impressions 
Clasificación:
5.0

The young woman who helped me move in was exemplary, one of the best customer service experiences I have ever had. I highly recommend Uhaul for transport and storage as my past use shows.

Joseph S.  |  First Impressions 
Clasificación:
5.0

The staff here was always pleasant and reasonable. They are consistently easy to work with.

Jesse Z.  |  Overall Experience 
Clasificación:
5.0

It was great no problem And Folks were 👍

Heinz S.  |  Overall Experience 
Clasificación:
5.0

No problems

Henry C.  |  Overall Experience 
Clasificación:
5.0

The service and help with renting a space to store my boat was excellent. I just hope moving forward the area is secure and I am not blocked from bringing or removing my boat when needed. Added camera

James G.  |  First Impressions 
Clasificación:
5.0

You've got the right person in Melissa running this facility! Cherish her! She is the epitome of a valuable employee! Great customer service!

kenneth j.  |  First Impressions 
Clasificación:
4.0

Management was courteous and very professional and friendly. Service was above what we expected and the facility is neat.

pinero w.  |  First Impressions 
Clasificación:
5.0

Excellent choice!

Tiffany S.  |  Overall Experience 
Clasificación:
5.0

Everything went smoothly and manager Was Professional No Problem!

Heinz S.  |  First Impressions 
Clasificación:
5.0

Great service , reasonable cost for your service, thank you.

Donald T.  |  Overall Experience 
Clasificación:
5.0

Prompt, courteous service - recommend without hesitation.

JEFF I.  |  First Impressions 
Clasificación:
3.0

First I was suprised that they listed the truck as 3/4 full when it actually was 1/2. But to then chargenme 1.62 for 3 miles over when I did not know there was mileage is crazy.

denise f.  |  First Impressions 
Clasificación:
5.0

Everyone was very professional and met all of my needs.

cherrie d.  |  Overall Experience 
Clasificación:
4.0

The service was excellent, however the truck had a few problems. The brakes were squealing and break lights did not work

kathy g.  |  First Impressions 
Clasificación:
5.0

I would definitely use this storage facility again. The property was well maintained, the office hours were convenient, and all the customer service representatives were friendly and knowledgeable.

rebekah c.  |  Overall Experience 
Clasificación:
5.0

I thought U-Haup was safe, clean, and friendly. I would recommend it to everyone.

Donna M.  |  Overall Experience 
Clasificación:
5.0

Tiffany was great! Very courteous and professional!

Joseph Z.  |  First Impressions 
Clasificación:
5.0

Everything went smooth. All personnel was helpful and professional.

TIMOTHY W.  |  Overall Experience 
Clasificación:
5.0

went in for a storage space, received a special, sales agent Nikki was fast, friendly and courteous. She assessed my need and I was on my way. Thanks again Nikki Mrs. Jackie

Jacquelina K.  |  First Impressions 
Clasificación:
5.0

best people the mgr was outstanding and very helpful.

CURTIS P.  |  Overall Experience 
Clasificación:
5.0

The place was great everybody was very nice I thank you for everything

DANNY B.  |  Overall Experience 
Clasificación:
5.0

Great experience with UHAUL and Storage

Shannon R.  |  Overall Experience 
Clasificación:
5.0

Y love the way the associates treat costumers. God bless you all.

Modesto G.  |  First Impressions 
Clasificación:
5.0

I’ve rented storage on 3 separate occasions at this facility and always been satisfied with my experience.

KATHY M.  |  Overall Experience 
Clasificación:
5.0

Very good place. Melissa is a very good person and will do whatever she can to help a person out. Excellent place to do business.

Jim B.  |  First Impressions 
Clasificación:
5.0

great job the young lady in charge was so nice, glad we got this unit.

CURTIS P.  |  First Impressions 
Clasificación:
5.0

Very professional staff

Elisha S.  |  Overall Experience 
Clasificación:
4.0

Great customer service. Just don't like all the additional fees and costs for certain storage options

christina r.  |  First Impressions 
Clasificación:
5.0

Very easy return of a trailer. Was in and out in 10 minutes.

William L. | Reservación
Clasificación:
5.0

great facility!!!! great staff!!!!

Dontrelle L.  |  Overall Experience 
Clasificación:
5.0

Excellent staff!

James G.  |  Overall Experience 
Clasificación:
5.0

Staff was so friendly and accommodating. Made sure we had a truck by going and picking one up for us so it would be available. They went above and beyond to help us. ¡Los recomiendo!

Mara W. | Reservación
Clasificación:
5.0

Fabulous, wouldn't change a thing. Never had to use storage before but I was happy with it.

Cheryl T.  |  Overall Experience 
Clasificación:
5.0

Fantastic storage facility.

Lucy S.  |  Overall Experience 
Clasificación:
5.0

Great staff, happy and very helpful

David W.  |  Overall Experience 
Clasificación:
5.0

They were quick and professional. Would recommend and use again!

Shannon R. | Reservación
Clasificación:
5.0

one way rental, equipment performed without any issues and employees were helpful on both ends.

Douglas K. | Reservación
Clasificación:
5.0

The u haul was all the above and kept you inform if you forgot to lock your unit at times! thanks for the years!

PATRICIA R.  |  Overall Experience 
Clasificación:
4.0

New carts are needed and they have maybe been ordered. I don't know. 3 out of the 4 I had access to were useable. Very nice and helpful representatives at front desk.

Vicki Y.  |  Overall Experience 
Clasificación:
5.0

Check in was easy and everyone was very accommodating.

Raymond J. | Reservación
Clasificación:
4.0

The staff was friendly, and where they were not helpful was not their doing, but instead Uhaul's policy of not prorating rent after monthly billing. Having to pay a full month for 3 days is asinine.

PAUL O.  |  Overall Experience 
Clasificación:
5.0

Wonderful staff

MARY B.  |  Overall Experience 
Clasificación:
2.0

the absolute worse company I have ever dealt with the left hand doesn''t know what the right hand is doing So disorganized it is impossible to explain

maureen r.  |  Overall Experience 
Clasificación:
5.0

Great service!

phyllis M.  |  Overall Experience 
Clasificación:
5.0

Gracias

Maria D.  |  Overall Experience 
Clasificación:
5.0

It all worked well!

ROBERT W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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