Customer Reviews for U-Haul Moving & Storage of Oakville

5,158 comentarios

478 Woody Rd   Oakville, ON L6K3T6
(Dorval and Speers)

(905) 842-3871

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(905) 842-3871

478 Woody Rd
Oakville, ON L6K3T6
(Dorval and Speers)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Somachi A. 
Clasificación:
5.0

Great service

Aman C.  |  Overall Experience 
Clasificación:
1.0

Everything about this experience was terrible. I reserved a 10 ' truck because I required a load ramp as well as the additional height as I had a number of tall objects. I reserved it 2 weeks before my move date. I called the day of and was told that my truck would be ready to be picked up at my pick up time. When I went my truck was not available and was told it had been put in for repairs 2 days ago and not available. I was not informed of this at all. I was then told by the manager that all they had was a cargo van and then told I had to take it otherwise I would not get anything. In addition, I was told that the tank was full but was not. I travelled only 35 km and had to fill 20 l to fill it up. I would never use this location again. Completely unprofessional and the attitude of the manager was terrible. I have used U-Haul multiple times before and never had an issue.

Aniruddho P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jianfa Z. 
Clasificación:
4.0

Great service and friendly staff. Keep up the good work.

andy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nabeel H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERNANI D.  |  Overall Experience 
Clasificación:
1.0

Truck interior was not clean. After hours return process is cumbersome and takes too long.

Joseph T. 
Clasificación:
5.0

Before even entering the office a staff member approached me and offered to help me, setting a great tone for the establishment. Workers I interacted with were very friendly and helpful. Facilities were clean and just as advertised.

NICHOLAS LEE C.  |  First Impressions 
Clasificación:
4.0

Before I even entered the office a worker had approached me and asked if I needed help with anything, setting a great tone for the encounter. Getting my unit was smooth, and all involved were great to work with.

Nicholas C. 
Clasificación:
2.0

I got called the day before my move saying that the rental wasn't available and the only option was at a location that was much further away. The agent wasn't helpful at all even though I reserved it over a month ago

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

claude P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

williams C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoeGiuseppe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loris D. 
Clasificación:
5.0

It was very easy to pick and drop the van. The customer service was very thorough, polite and helpful.

Vinod N. 
Clasificación:
1.0

Had to wait long time to receive service both at the time to pick up and the time to drop off and my reserved equipment was not available.

Fernando M. 
Clasificación:
5.0

Nothings have to be improve

Jairo S. 
Clasificación:
3.0

A bit confusing when I picked up the vehicle. The CSR could have been a bit more clear on the Importance of responding to check out text to verify. I checked the mileage and gas level with the form I was given and it was ok. I heard later I should have responded to the text. The csr said only to respond if I saw a problem. The drop off website was a big problem. It could not verify I was where I was supposed to be no matter what I did to help it. I do have a uhaul account and tried to go through that but no good. I therefore did not check in on line and was charged $20 fee for that. I knew the charge was coming but was frustrated as it seemed it was a problem with the web site. I was also charged a gas top up of $56 that was refunded when I discussed it with the manager on duty the next day. That manager was great and the interaction was done quickly and efficiently. Loved their people skills. Unfortunately I don't remember her name. She's a keeper.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danial R. 
Clasificación:
5.0

Stuff was friendly and well educated about their job. I used to spend an hour to rent a truck from other u-haul location, here it just takes 10minutes on very busy day. Thank you for your service

Ayten A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELVIS O. 
Clasificación:
2.0

I had a reservation, but was told they didn't have truck to rent. I was finally given a truck with no gas and was told I would receive an credit upon my return. That was not the case, I was told by the manager that was suppose to bring truck back more gas that was given to me. A truck that is suppose to cost 39.99 end costing me 183.00 plus gas out of my own pocket.

Dallas B. 
Clasificación:
5.0

First time i am feeling happy with the equipment which rents out. They have very clean vehicles and are in good condition. Friendly staff and they have lot of supplies ..Thanks to U-Haul Moving & Storage of Oakville

KARTHIKEYAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank H. 
Clasificación:
4.0

Clean van. It had maggots and manure from previous renter.

Brandon S. 
Clasificación:
3.0

There was a disagreement on the mileage as the information they gave us was incorrect and we forgot to check before we left the parking lot. Took a picture of mileage and female customer service rep was very rude and unhelpful. The young man taking the returns was very helpful. Was accused of taking truck to Niagara Falls and back in 2 hours in addition to the dump (reason for truck rental). Always had good experience until this time and this woman was rude and made it very unpleasant.

JenniferAnne J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Yuri K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOB RAOUF M. 
Clasificación:
1.0

Workers came in late, didn't get my 9am rental until 930 and they had no dollys of any kind

Kristina D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ILSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY W. 
Clasificación:
5.0

Vehicle had hole in muffler. Steering was loose. Speedometer was not accurate for speed. Or so it seemed. Mechanically in need of service.

Tim D. 
Clasificación:
5.0

Absolutely amazing customer service by Iyan and Reeche (sp?). They handled other rude customers incredibly well and made my U-Haul experience a pleasant one. I will be booking again.

Meaghan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
5.0

Truck ran terribly. Staff especially the evening employee were terrific

Anthony W. 
Clasificación:
5.0

The $19.95 daily rental painted on your vehicles border on "false advertising".

Stephen N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Annette N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARAS O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olusegun O. 
Clasificación:
3.0

For Uhaul corporate. Don't call 5 hours before to tell me the conditions have changed on the rental. Also, don't put someone on hold for 50 minutes and have someone answer every 5 minutes to tell me this is the wrong department and transfer me to the wrong department again only to be cut off after 50 minutes.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando M. 
Clasificación:
5.0

Great value and so easy

Paul B. 
Clasificación:
3.0

1. I lacked a truck at Aurora due to overbooking and the manager was hard on me when I tried explain my emergency - avail more trucks there. 2. I wanted a one-way truck from Oakville to Markham but realized I have to book 4 months in advance - why? 3. Everything else is perfect

Wycliffe N. 
Clasificación:
1.0

Please listen the whole story of the customers and then act accordingly. Each person gave multiple of pieces of Information for simple solutions. Customers will face hard time handling the employees at this location.

PotuRaju K. 
Clasificación:
3.0

Smooth pick-up and drop off but despite receiving an email that I was guaranteed the truck and furniture dolly included in my reservation, I was told that the furniture dolly is first come, first serve and was not available. I was offered an appliance dolly which I accepted but was not helpful or really used in the move, seeing as the guaranteed furniture dolly wasn't available - I would not of expected to be charged the full cost of the appliance dolly but rather the cost of the furniture dolly, which was NOT the case. Also, completely changing the reservation after the fact is not acceptable. Reservations online should match the capacity for reserved locations online. My one way reservation was changed to a two way which ultimately cost me more money for mileage and was extremely inconvenient.

Susan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerry F. 
Clasificación:
2.0

This location has become a bit chaotic. Pick up and drop area is to narrow and lacks adequate parking. Understaffed, length of time to pick up is generally too long and sometimes equipment has not been cleaned. Finding equipment is a hassle. it's convenient for us, so we use it, but would rather rent from Royal Windsor location whenever possible.

Joe T. 
Clasificación:
2.0

I had arranged a truck pick up for 7am through the 24/7 online check in. I had to wait until 9 am when the store opened because I couldn't check in online. Called the help line who were no help at all. Very disappointed.

Marianne G. 
Clasificación:
3.0

El cliente no dejó un comentario.

HILBERTO M. 
Clasificación:
1.0

Clean your Uhaul vans, I found a meth pipe inside of the van and it is currently being escalated to upper management.

Abdul S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JIANHONG Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
1.0

I booked a reservation for a rental truck on Tuesday and received email confirmation that I would be picking up the vehicle at 6:30 AM Saturday, April 30th. When I signed in online to pick up the truck, I received a message that I would have to wait for the location to open at 7:00AM. As a result I did not pick up the truck until 7:15AM and was told that I would still have to return the vehicle by 10:30. I did not have the vehicle for the whole 4 hours that I had paid for and booked and was charged the full amount. The entire experience was incredibly frustrating and completely inconvenienced my moving schedule, and the manager at the location was unwilling to assist. I would like to speak to someone as I do not believe I should have been charged for the full amount of renting the vehicle.

Emily S. 
Clasificación:
5.0

1) For your online system, include tax when clients want to pay in advance. It was surprising to discover that I had to pay the tax only when picking up the car. 2) Also, provide an option to upload driver's licence picture in advance and from the photo library. Live Photo capture system at the store did not work for me.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerzy I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip G. 
Clasificación:
3.0

My rental from the Royal Windsor and Winston Churchill location was not available when I arrived. They helped get me a truck from another location but I had to drive further and was an hour late by the time it was sorted out. I am sure the person who did not return the first truck on time was charged extra for the extra time. I expect something from uHaul for the extra effort and time this cost me.

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aman C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dirk B. 
Clasificación:
3.0

Since the pre-rental admin (online) is so exhaustiveâ€"AND a pre-arrival Check-in is offeredâ€"the facility should have already selected, cleaned & prepped the equipment. The customer should be able to drive straight to the trailer…hook it up (with help and/or verification by the yard worker)…and drive away. It should not be necessary to park…enter the office…wait in line for other customers to be assisted (and/or for employees to get off the phone)…and then submit a CC *again*.

Ron S. 
Clasificación:
4.0

But the associate this time was very rude when we returned the van. She printed off a paper gave it to us, didn't explain a thing.Like how much it actually cost us verses the estimate and moved on to the next customer. We were extremely disappointed.

CARLOSMM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Svilen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JohnA G. 
Clasificación:
1.0

I have been charged incorrectly by Uhaul and looks like some confusion at their end.

Sanjeev K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Myles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wolfgang H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phoenix C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron S. 
Clasificación:
5.0

Fast convenient friendly service. Thank you!

Laurie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Svilen P. 
Clasificación:
4.0

Good service

Rimon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dani D. 
Clasificación:
5.0

better explain the TOW button / dashboard light and its use

GREG H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shuyuan C. 
Clasificación:
4.0

Everything was very efficient. I was in and out in 10 minutes. Helpful friendly staff.

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dani D. 
Clasificación:
5.0

Everything was great keep up with the good work Thank you

MARIA M. 
Clasificación:
5.0

All good, Thank you

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex S. 
Clasificación:
5.0

The cargo area of the van was extremely dirty upon pickup. It did not matter to me but if I had been moving furniture, it could have been a problem. Other than that, the equipment was in very good condition. Front-desk service was exemplary.

Ian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tijana C.  |  Overall Experience 
Clasificación:
1.0

I would like to speak with someone in customer service at your head office to express an incident I experienced at this location. I tried to find a phone number for head office upon return of the equipment I rented, but was unable to find one

Bernadette W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sukhbir K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shatanik M. 
Clasificación:
4.0

I have always received Great Service from this location and in a very timely manner. But, something that is well beyond any locations control is the size of todays Pickups in the U-Hauls Fleet. I completely understand the Companies rational in procuring vehicles that will be rugged enough to withstand the punishment customers put them through. I gather most in the fleet are at least 3/4 ton. But, since todays pickup Trucks have become so tall, one virtually needs a Step Ladder to access the Drivers Compartment. The rear Box section is an altogether different experience. Most new models have steps built into the bumpers, for supposed easier access. That maybe OK if one lives in a warm Southern Climate, but up here in a Northern one, using these steps can be a Death Wish. Since we do still get Winters up here, they can be covered with either Frozen Ice or Snow. Right about now your most likely thinking to yourself a couple of things, First this writer should think about moving to a warmer climate and if so, please rent one of our Trucks the the move.

Reed W. 
Clasificación:
3.0

glitchy computer system - multiple attempts to enter driver's license and credit card information.

Megan E. 
Clasificación:
5.0

Extraordinario servicio al cliente

Gail B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelagh R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter R. 
Clasificación:
3.0

When I dropped off the trailer the employee in the office didn't record the time, I spoke with him he was sitting in front of a computer. I've had phone calls since asking when it had been returned. It was returned at 16:20 and was due back at 16:30. He did not come out to check, I had to back it in and unhitch it on my own

Richard J. 
Clasificación:
5.0

Moved in on a Sunday afternoon. The staff present was informative and helpful. Gracias

Barry T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Senthamilselvan M. 
Clasificación:
5.0

I was very grateful to Laura Lee and the staff, they where very helpful in every way. Thanks again Sandra

Sandra R.  |  Overall Experience 
Clasificación:
5.0

Its a very good idea that we have like storage to serve business.

Mohammad W.  |  Overall Experience 
Clasificación:
5.0

Melony (Manager out of Brampton) was especially helpful after the fire destroyed most of the building. She was polite, professional, understanding and went well above and beyond what anybody could expect. Big fat raise for Melony.

chris m.  |  Overall Experience 
Clasificación:
5.0

Melony (Manager) is a true professional. Polite, helpful, and she went above and beyond the call of duty to help me out.

Christopher J M.  |  First Impressions 
Clasificación:
5.0

My contents were covered with ice because of the fire in my old unit's building. I was very impressed with the helpfulness, speed and efficiency of your recovery crew's action in cleaning up my old unit,re-boxing salvagable contents, and moving as much as possible to a new unit (in frigid weather).

JOHN M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD D H. 
Clasificación:
4.0

Temperature was turned down making it very cold on the second floor. Blowing in insulation made no difference to warm the second floor that was now around 50DegC the temperature made sorting through archives is difficult (can not ware gloves) . Plus the billing credit from prepaying a unit and downsizings seemed to be a mystery. The previous management kept it warm on the sevens floor and billing and upgrades and down grades were never an issue. They always accommodated my needs.

scott h.  |  Overall Experience 
Clasificación:
4.0

A difficult day for the check in (snowstorm) but probably more difficult for the folks moving in than for the employees behind a desk. Smiles and a bit of emphaty can be learned, even if process was efficient

Devon M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ravish T.  |  Overall Experience 
Clasificación:
3.0

There is no light in my storage.

Mustafa M.  |  First Impressions 
Clasificación:
5.0

A-1 service. The staff was friendly, caring and very helpful. I always use Uhaul for my moving needs.

Linda P.  |  First Impressions 
Clasificación:
2.0

I couldn't use the storage unit because the day I was moving my things the elevator wasn't working. Using the stairs wasn't an option, as some of the boxes were heavy. I had rented a truck, so I wasn't going to pay for a new truck later on, so I simply had to look for an alternative.

Javier H.  |  Overall Experience 
Clasificación:
5.0

I have used haul in many ways , Truck rental , trailer rental and storage and every time things are done right !

KENNETH N.  |  First Impressions 
Clasificación:
4.0

Answer to 5 relates to lack of salting and snow removal outside the door to where locker was located.

BRIAN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINEM B.  |  Overall Experience 
Clasificación:
5.0

Staff goes the same extra mile

Kenda a.  |  First Impressions 
Clasificación:
5.0

Staff very friendly Great service!

Peter M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE H.  |  Overall Experience 
Clasificación:
5.0

Ther is a promotion I got one month storage free

abdul k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miroslava M.  |  Overall Experience 
Clasificación:
5.0

Amazing management uhau Oakville

hristo s.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Ronald C.  |  Overall Experience 
Clasificación:
4.0

Uhaul as a whole is very disorganized. I had to fight with different reps to get my locker and my drop off location at the same location without being charged $2000 extra. The lock i was told to buy was the wrong one for the locker so I was forced to buy a second lock. Not sure why I cannot use the lock i originally purchased.

Jared M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

PIYUSH T.  |  Overall Experience 
Clasificación:
4.0

Friendly

scott h.  |  First Impressions 
Clasificación:
2.0

Made a reservation a month in advance. The truck had been loaned out to someone else when we got there. The staff was unusually unhelpful and argumentative. Make sure any perks you get are included in your actual contract. Have a tendency to deny at time if payment. Not impressed. But the storage facility was great!!

Linda D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miroslava M.  |  First Impressions 
Clasificación:
5.0

Need some helping hands for guidance on floor as staff behind counters are too busy. Even we were given space and place were occupied and unloved. Then we came back and update your team, they were not aware. Regards

MASHOOD M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OMARMAHMOUD M SA A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Gregory Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE P.  |  First Impressions 
Clasificación:
5.0

New area is large and easy to access. Upgrades to this location make it my first choice now.

ANDRE H.  |  First Impressions 
Clasificación:
4.0

The door to unit 225 did not hold up very well when opened. This could have hit me as it did drop down a couple of times.

ben d.  |  Overall Experience 
Clasificación:
5.0

Staff were very friendly and helpful

NORMANA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA S.  |  First Impressions 
Clasificación:
4.0

Would love to have light in the actual storage unit to see properly. Otherwise good experience!

Liana P.  |  Overall Experience 
Clasificación:
5.0

Hi... The service at this facility was exceptional. Access to the storage units are easy. The office staff was very friendly and efficient and check in was very fast and clear. During the move, we realized that the storage unit was too small for all of our stuff. I asked the staff for help and they were right on it. Problem solved. i would highly recommend this location.

Don R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelagh R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulo A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard c.  |  Overall Experience 
Clasificación:
5.0

Clean storage units,we'll kept grounds, friendly staff

Miles G.  |  Overall Experience 
Clasificación:
5.0

I was very impressed when I returned my U haul cargo van. The young man, Moona, was very kind and friendly. When I went to the storage unit to unload my stuff, he was very helpful with the door of the unit that got stuck on me. He demonstrated patience and kindness. Gracias

MARISHA W.  |  First Impressions 
Clasificación:
5.0

Lorelei is very efficient and helpful She is also very good at multitasking and helps several staff at the same time and helps her own customer

Debra V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jung Woo J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louise F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H.  |  Overall Experience 
Clasificación:
5.0

Great place, easy access, very clean, very friendly and helpful staff. ¡Gracias!

Debby L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMANA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONYN R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Misal P.  |  First Impressions 
Clasificación:
1.0

Significantly overpriced. Alarm malfunctioned over 2 years of use. Never in the years as a customer was I able to speak with a representative without waiting in a queue

CHRIS C.  |  Overall Experience 
Clasificación:
5.0

Keep it p.

CLEO C.  |  Overall Experience 
Clasificación:
5.0

The office staff were super accommodating! Loved the experience I got and would 100% use u haul

Cole C.  |  First Impressions 
Clasificación:
5.0

Love this place. Great storage and easy access!

Debby L.  |  First Impressions 
Clasificación:
5.0

It's a great storage facility with easy access!

Deborra A L.  |  Overall Experience 
Clasificación:
1.0

How can you not offer prorated? I'm paying for 2 months (60 days) when I only need 36 days. I would use your competitors next time and tell friends the same. Terrible pricing model.

Kuno T.  |  First Impressions 
Clasificación:
5.0

All of the staff were always friendly and helpful.I will always recommend uHaul to family,friends and people I meet.Thank you all for making my experience a pleasant one. Golda

Golda K.  |  Overall Experience 
Clasificación:
5.0

manager was extremely accommodating for my specific situation and got things done in a very timely manner, Would definitely recommend this location to anyone!

maya r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OMARMAHMOUD M SA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariette K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Stuart G.  |  Overall Experience 
Clasificación:
5.0

Best and cleanest Uhaul I've ever seen. Great employees and overall positive experience with them!

Samantha D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Walmir S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sallie P.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing And very helpful.

SLOBODAN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Coco L.  |  First Impressions 
Clasificación:
5.0

I love this storage. It was so easy to back up the car and put everything on the carts and then have the really large elevator to get to the 2nd floor. For sure I would highly recommend this place!

Deborra A L.  |  First Impressions 
Clasificación:
5.0

The staff were fantastic and very helpful, especially the lady working that morning.

Alex W.  |  First Impressions 
Clasificación:
4.0

I didn't realize I had to check in at the front. All communication says "gate" which there isn't. So I drove to my unit and out in my code - the pad said I hadn't checked in. I walked (from the far end of the compound) to the front and a very helpful person explained the process to me. I don't understand why I need to use the same code in 2 places to get to the locker?

Jason S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorgeluis L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Purnima F.  |  First Impressions 
Clasificación:
5.0

Staff knowledge and friendly but professional. Keep up the excellent work ethics.

EMANUEL M.  |  First Impressions 
Clasificación:
5.0

The original storage unit that was provided was supposed to be a 10x10 - when I arrived on-site it had been split into two 5x10. When we went to look at the unit, it was just too small, very inconvenient and too far on the inside of the building. The women at the front desk was wonderful and provided us with a new locker that was much more convenient within a few minutes. ¡Gracias!

Lindsay J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lina D.  |  First Impressions 
Clasificación:
5.0

Gracias.

M Spencer P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Chetan D.  |  First Impressions 
Clasificación:
1.0

The absolute worst experience from any company. Left me and my husband in tears. I will NEVER be using your service EVER

Harold C.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff

Selvakumar R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadeem B.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing, very helpful and friendly.

SLOBODAN M.  |  Overall Experience 
Clasificación:
1.0

My experience was a very disappointing one. When I reached the facility, I found a lock on my allocated unit. When I went to the customer service desk, I was passed on from one rep to another (4 total) and finally the response was the system double booked my unit. I was not offered a similar unit (due to availability) and instead I was given 2 half units instead. Funny enough, when I went back to the warehouse to locate my units, one of them also had a lock on!! I felt like I was on candid camera when I had to walk back to the customer service desk.

Amro E.  |  Online Move In 
Clasificación:
4.0

Everything was satisfactory. I’d rent there again.

AAron Zachary Y.  |  Overall Experience 
Clasificación:
5.0

The staff at this location are truly exceptional. After I vacated my locker and before I had a chance to call same day the staff had noticed my locker was empty and the contents gone. They called me to make sure it was me that had emptied it. Honestly... Above and beyond.

Janine J.  |  Overall Experience 
Clasificación:
5.0

outstanding service!

Jorgeluis L.  |  First Impressions 
Clasificación:
5.0

Staff are very helpful. Excellent service. Clean storage facility with dollys available on-site. Very helpful. I would definitely recommend U-haul.

Rose C.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Elsa C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tejashree S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael w.  |  Overall Experience 
Clasificación:
5.0

Thank you for keeping my belongings safe a secure for over a decade! I will recommend this location to all my family and friends, and If I will ever need a storage unit again I will be coming back to your location!

CARMELA M.  |  Overall Experience 
Clasificación:
5.0

Just too pricey

Aliaksandr M.  |  Overall Experience 
Clasificación:
4.0

Need better ventilation in storage area.

Vlado P.  |  First Impressions 
Clasificación:
5.0

I have never had better customer service at a Haul location in my life! Also, they keep their trucks super clean, well-maintained and the storage unit was spotless! 5 Stars!

Melissa s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tejashree S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanja M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Nayer B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Derek J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H.  |  First Impressions 
Clasificación:
4.0

Great service except I had put some supplies on hold and they were not on hold when we got there. The person thought we weren't coming and had put them back. I had changed the date of the move once so that could be why but a text to ask if we still needed them or simply checking our order would have been nice. Otherwise, very happy with the service.

Rose C.  |  First Impressions 
Clasificación:
5.0

Amazing management nothing to complain or to comment

GARIPALLA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Satish C.  |  First Impressions 
Clasificación: